Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Aug 2, 2015
I DO NOT REMEMBER THE DATE OR MILEAGE BUT MY CAR HAS MANY PROBLEMS. THE TRACTION LIGHT CAME ON, IT SAYS TRACTION OFF. IT AFFECTS THE STEERING, BREAKS, IT CAUSES FISHTAILING. I BOUGHT THIS CAR FOR SAFETY! THE COMPANY SHOULD REPLACE IT OR GIVE THE OWNERS NEW CARS OR A DISCOUNT ON A NEW VEHICLE. I AM HAVING THE TRACTION SENSORS REPLACED COSTING ME $400. I WAS TOLD THE TIMING CHAIN NEEDS TO BE REPLACE... Read more
Incident date: Aug 3, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. UPON ENGAGING THE CRUISE CONTROL, IT DEACTIVATED INDEPENDENTLY. THE BRAKE LIGHTS ILLUMINATED CONSTANTLY WHEN THE BRAKE PEDAL WAS NOT APPLIED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL), BUT DID NOT RECEIVE NOTIFICATION OF T... Read more
PONTIAC
GRAND PRIX
(2004) — ENGINE
Aug 25, 2015
Incident date: Aug 6, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO REPLACED THE REAR CALIPERS. IN ADDITION, OIL LEAKED FROM THE ENGINE ONTO THE GROUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE ... Read more
PONTIAC
GRAND PRIX
(2004) — SERVICE BRAKES
Aug 25, 2015
Incident date: Aug 6, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO REPLACED THE REAR CALIPERS. IN ADDITION, OIL LEAKED FROM THE ENGINE ONTO THE GROUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE ... Read more
PONTIAC
GRAND PRIX
(2004) — STRUCTURE:BODY
Aug 25, 2015
Incident date: Apr 15, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT DURING INCLEMENT WEATHER, THE FLOORBOARD BECAME FLOODED. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000.
Incident date: Jul 7, 2015
I RECEIVED GM RECALL NOTICE 14491 IN JULY 2015 STATING" THE PASSENGER AIRBAG MAY HAVE AN UNSAFE PROPELLANT WHICH COULD CAUSE THE INFLATOR TO RUPTURE WITH METAL FRAGMENTS POTENTIALLY CAUSING A PASSENGER SERIOUS INJURY OR DEATH. UNTIL THE REPAIR IS PERFORMED, THE FRONT PASSENGER SEAT SHOULD NOT BE OCCUPIED. PARTS TO REPAIR YOUR VEHICLE ARE NOT CURRENTLY AVAILABLE." THE DEALER HAD NO ADDITIONA... Read more
Incident date: Jun 15, 2015
WHEN ATTEMPTING TO STOP, SHAKING AND VIBRATION OF THE STEERING COLUMN AND THE CAR IN GENERAL OCCURS. IT'S FEELS LIKE THE CAR IS GOING TO FALL APART. THIS OCCURS IN SPEEDS OVER 25 MPH.
Incident date: Aug 3, 2015
2004 PONTIAC VIBE. CONSUMER WRITES IN REGARDS TO AIRBAG RECALL NOTICE 15V-285 PROBLEMS. *SMD
Incident date: Feb 28, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. AFTER TURNING OFF THE IGNITION SWITCH OFF, THE VEHICLE WAS STILL RUNNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. ...UPDATED 01/20/16 *BF *CN
PONTIAC
GRAND PRIX
(2007) — ELECTRICAL SYSTEM
Aug 24, 2015
Incident date: Aug 1, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE THE SHIFTER WAS IN THE PARK POSITION AND AFTER EXITING THE VEHICLE, THE DOORS ERRONEOUSLY BECAME LOCKED AND WOULD NOT UNLOCK. AS A RESULT, A ONE-YEAR-OLD CHILD WAS TRAPPED INSIDE THE VEHICLE. AN INDEPENDENT MECHANIC WAS ABLE TO FORCE THE DOOR OPEN. THE CONTACT ALSO STATED THAT WHILE DRIVING, THE LOW BEAM HEAD LIGHTS WOUL... Read more
PONTIAC
GRAND PRIX
(2007) — EXTERIOR LIGHTING
Aug 24, 2015
Incident date: Aug 1, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE THE SHIFTER WAS IN THE PARK POSITION AND AFTER EXITING THE VEHICLE, THE DOORS ERRONEOUSLY BECAME LOCKED AND WOULD NOT UNLOCK. AS A RESULT, A ONE-YEAR-OLD CHILD WAS TRAPPED INSIDE THE VEHICLE. AN INDEPENDENT MECHANIC WAS ABLE TO FORCE THE DOOR OPEN. THE CONTACT ALSO STATED THAT WHILE DRIVING, THE LOW BEAM HEAD LIGHTS WOUL... Read more
Incident date: Aug 1, 2014
THE 'SERVICEAIRBAG' LIGHT BEGAN TO APPEAR AT DIFFERENT TIMES FOR SHORT PERIODS. I THE GM DEALER SAID THAT THEIR DIAGNOSTIC TESTS COULD NOT IDENTIFY THE PROBLEM AND WOULD REQUIRE THAT THE SERVICE LIGHT BE ON CONTINUOUSLY. JULY OF 2015 THE LIGHT DID STAY ON AND THE DEALERSHIP SAID THAT THE PASSENGER SIDE 'MODULE' HAD SHORTED. A REPLACEMENT WOULD COST APPROXIMATELY $450.
Incident date: Jul 1, 2015
PASSENGER SEAT SENSOR FOR AIRBAGS FAILED INTERMITTENTLY, NOW IT'S COMPLETELY BROKEN. THIS IS A COMMON PROBLEM FOR PONTIAC SOLSTICE AND SATURN SKY OWNERS (ACCORDING TO THE FORUMS). BUT GIVEN THE LOW NUMBER OF VEHICLES PRODUCED BY GM, IT DOESN'T SEEM TO BE GETTING RECALL STATUS...
Incident date: Jul 23, 2015
CAR RUNS GREAT SHUT IT OFF NEXT MORNING WON'T START WANTS TO BUT WON'T THAT WAS THE 1ST INCIDENT THE 2ND TIME ISHUT IT OFF GO TO START BACK UP AN HALF HOUR LATER AND DOES SAME THING CHANGED EVERYTHING AGAIN STILL DOESN'T WORK TRIED RESETTING THE COMPUTER MYSELF STILL DIDN'T WORK.
Incident date: Jul 23, 2015
CAR RUNS GREAT SHUT IT OFF NEXT MORNING WON'T START WANTS TO BUT WON'T THAT WAS THE 1ST INCIDENT THE 2ND TIME ISHUT IT OFF GO TO START BACK UP AN HALF HOUR LATER AND DOES SAME THING CHANGED EVERYTHING AGAIN STILL DOESN'T WORK TRIED RESETTING THE COMPUTER MYSELF STILL DIDN'T WORK.
Incident date: Jul 23, 2015
CAR RUNS GREAT SHUT IT OFF NEXT MORNING WON'T START WANTS TO BUT WON'T THAT WAS THE 1ST INCIDENT THE 2ND TIME ISHUT IT OFF GO TO START BACK UP AN HALF HOUR LATER AND DOES SAME THING CHANGED EVERYTHING AGAIN STILL DOESN'T WORK TRIED RESETTING THE COMPUTER MYSELF STILL DIDN'T WORK.
Incident date: Jun 1, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 20 MPH, THE HAZARD LIGHTS AND TURN SIGNALS BECAME INOPERABLE INTERMITTENTLY. THE CONTACT MENTIONED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000.
Incident date: Jun 1, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 20 MPH, THE HAZARD LIGHTS AND TURN SIGNALS BECAME INOPERABLE INTERMITTENTLY. THE CONTACT MENTIONED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000.
Incident date: Aug 13, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING AT APPROXIMATELY 5 MPH EXITING A PARKING LOT, THE POWER STEERING SEIZED. THE CONTACT STATED THAT THE POWER STEERING INDICATOR ILLUMINATED. THIS WAS A RECURRING FAILURE. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN PERFORMED UNKNOWN REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APP... Read more
Incident date: Aug 3, 2015
NOTICED THAT THE AIR BAG SENSOR ON THE PASSENGER SIDE WAS NOT FUNCTIONING PROPERLY. IT WOULD RANDOMLY TURN OFF EVEN IF THERE WAS A PASSENGER, OR STAY ON IF THERE WAS NO PASSENGER. THERE WAS A RECALL FOR G6'S THAT HAD CLOTH SEATS THAT WERE CHANGED TO LEATHER SEATS. MY CAR HAS LEATHER SEATS, HOWEVER IT IS NOT INCLUDED UNDER THIS RECALL. THE REPAIR SHOP INVESTIGATED THE PROBLEM. THE WIRING FOR THE SE... Read more
Incident date: Aug 20, 2015
THE PASSENGER SIDE AIRBAG INDICATOR LIGHT WILL COME ON. THIS HAS BEEN HAPPENING SINCE 2011. I BELIEVE THIS HAS A CORRELATION WITH THE BATTERY BECAUSE WHEN THE INDICATOR LIGHT STARTS TO COME ON EVERY TIME I'M DRIVING THE CAR, I KNOW THE BATTERY WILL SOON DIE. I HAVE BEEN THROUGH THREE BATTERIES SINCE OWNING MY CAR (2010). ONCE I GET A NEW BATTERY, THE INDICATOR LIGHT WILL NOT COME ON FOR A WHILE.
Incident date: Aug 20, 2015
THE PASSENGER SIDE AIRBAG INDICATOR LIGHT WILL COME ON. THIS HAS BEEN HAPPENING SINCE 2011. I BELIEVE THIS HAS A CORRELATION WITH THE BATTERY BECAUSE WHEN THE INDICATOR LIGHT STARTS TO COME ON EVERY TIME I'M DRIVING THE CAR, I KNOW THE BATTERY WILL SOON DIE. I HAVE BEEN THROUGH THREE BATTERIES SINCE OWNING MY CAR (2010). ONCE I GET A NEW BATTERY, THE INDICATOR LIGHT WILL NOT COME ON FOR A WHILE.
Incident date: Aug 17, 2015
THE PASSENGER (SERVICE) AIRBAG LIGHT HAS COME ON AND REMAINS ON AT ALL TIMES. THE LIGHT WHICH SAYS THAT THE PASSENGER AIRBAG HAS BEEN ARMED NO LONGER ILLUMINATES. FROM THE RESEARCH I HAVE DONE, IT IS A PROBLEM WITH THE AIRBAG SENSOR WHICH MUST BE REPLACED. THE PART IS VERY EXPENSIVE AND BREAKS EASILY. I AM WORRIED THAT NOT ONLY IS THERE A CHANCE THAT THE PASSENGER AIRBAG MAY NOT DEPLOY DURING AN A... Read more
PONTIAC
GRAND PRIX
(1999) — STEERING
Aug 20, 2015
Incident date: Aug 18, 2015
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND REQUIRED EXCESSIVE FORCE WHEN ATTEMPTING TO MAKE A LEFT TURN. THE CONTACT NOTICED THAT THE ALIGNMENT OF THE FRONT PASSENGER TIRE WAS OFF. THE CONTACT THEN DISCOVERED THAT THE RACK AND PINION HOUSING WAS DETACHED FROM OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS M... Read more
PONTIAC
GRAND PRIX
(2002) — ELECTRICAL SYSTEM
Aug 20, 2015
Incident date: Jun 24, 2015
IGNITION SWITCH IS BAD. SOMETIMES IT STARTS AND SOMETIMES IT DOES NOT. I HAVE ALREADY REPLACED THE STARTER AND THE PROBLEM PERSISTS.
Incident date: Jul 9, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT MADE AVAILABLE. THE PART WOULD NOT BE AVAILABLE FOR AT LEAST SIX MONTHS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAI... Read more
Incident date: Aug 19, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED AND BACK FIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V387000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 117,000. MA 09/25
Incident date: Jul 1, 2013
TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE DRIVING AT SLOW SPEEDS, A CLANKING AND GRINDING NOISE WAS PRESENT WHEN MAKING A RIGHT TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE RACK AND PINION AND INTERMEDIATE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Incident date: Aug 17, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS ... Read more
Incident date: Aug 17, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS ... Read more
Incident date: Aug 18, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE DISABLED PASSENGER SIDE AIR BAG AND THE SERVICE AIR BAG WARNING INDICATORS ILLUMINATED WHEN STARTING THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Incident date: Apr 1, 2015
BOTH DRIVER AND PASSENGER SIDE LOW BEAM HEADLIGHTS CONTINUOUSLY BURN OUT EVERY 2-3 WEEKS AND WHEN CHECKED THE DRIVER SIDE LOW BEAM HEADLIGHT CONNECTOR IS MELTED SO NOW I AM UNABLE TO REPLACE THE LOW BEAM HEADLIGHTS AT ALL AND AM FORCED TO DRIVE WITH HIGH BEAMS. HIGH BEAMS AND TURN SIGNALS ARE NOT AFFECTED. I THIS IS THE SAME ISSUE THAT HAS BEEN RECALLED IN OTHER GM CARS BUT FOR SOME REASON MY MODE... Read more
Incident date: Jul 24, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V043000 (AIR BAGS) AND 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 1... Read more
Incident date: Dec 15, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A RATTLING NOISE THAT CAME FROM THE STEERING COLUMN WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK T... Read more
Incident date: Mar 15, 2015
FOR THE PAST YEAR, THE VEHICLE HAS EXHIBITED EXCESSIVE OIL CONSUMPTION REQUIRING ONE QUART OF OIL PER EVERY 1000 MILES. CONSUMPTION IS GREATER IN THE WINTER (CLOSER TO ONE QUART EVERY 800 MILES). THIS VEHICLE IS EQUIPPED WITH THE 2.4 LITER ENGINE - THE SAME AS THE TOYOTA MATRIX AND COROLLA. TOYOTA HAS ISSUED A WARRANTY ENHANCEMENT (ZE7) AND TSB RECOGNIZING THIS DEFECT - SO FAR GM HAS NOT DONE A... Read more
Incident date: Jul 24, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V043000 (AIR BAGS) AND 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Mar 17, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 24, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) AND 15V285000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 9, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/21/15*LJ... Read more
Incident date: Jul 24, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Aug 14, 2015
WHILE DRIVING THE CAR, THERE WAS A DISTINCT ODOR OF GASOLINE. CAR WAS BROUGHT TO OUR MECHANIC WHO CHECKED IT AND IT WAS DETERMINED THAT IT WAS THE FUEL PUMP WHICH WAS CRACKED DUE TO EXTREME HEAT (WEATHER). THE MECHANIC ADVISED US THAT THERE WAS A RECALL ON THIS, HOWEVER AS WE LOOKED INTO IT AND WE WERE TOLD THAT THERE WAS NOT A RECALL BUT DID SEE THERE WERE OTHER COMPLAINTS ABOUT THE SAME ISSUE. ... Read more
Incident date: Aug 11, 2015
THE CAR HAD A "TICKING" SOUND FOR 3 WEEKS. THE SOUND STARTS WHEN YOU START THE CAR AND DOES NOT GO AWAY. LAST WEEK THE CAR ABRUPTLY STOP AND SHUT OFF. WHEN I ATTEMPTED TO RE-START THE CAR IT SMELLED LIKE SOMETHING WAS BURNING SO I LEFT IT GO AND TOOK IT TO A MECHANIC. THEY SAY THE CAR IS CRAP..THE ENGINE LOCKED UP AND PART OF THE PISTON BROKE OFF AND FLEW INTO THE MOTOR, DAMAGING IT. THANK GO... Read more
Incident date: Aug 11, 2015
THE CAR HAD A "TICKING" SOUND FOR 3 WEEKS. THE SOUND STARTS WHEN YOU START THE CAR AND DOES NOT GO AWAY. LAST WEEK THE CAR ABRUPTLY STOP AND SHUT OFF. WHEN I ATTEMPTED TO RE-START THE CAR IT SMELLED LIKE SOMETHING WAS BURNING SO I LEFT IT GO AND TOOK IT TO A MECHANIC. THEY SAY THE CAR IS CRAP..THE ENGINE LOCKED UP AND PART OF THE PISTON BROKE OFF AND FLEW INTO THE MOTOR, DAMAGING IT. THANK GO... Read more
Incident date: Jul 15, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING APPROXIMATELY 45 MPH, THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER AND INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE M... Read more
PONTIAC
GRAND PRIX
(2006) — STEERING
Aug 18, 2015
Incident date: May 1, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE MAKING A RIGHT TURN, AN ABNORMAL NOISE EMITTED FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE STEERING KNUCKLES FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TO BE FURTHER DIAGNOSED BY THE MECHANIC TO DETERMINE IF ADDITIONAL COMPONENTS NEEDED TO BE REPLACED. THE CONTACT WAS NOT INCLUDED ... Read more
PONTIAC
GRAND PRIX
(2004) — STRUCTURE:BODY
Aug 17, 2015
Incident date: Nov 27, 2014
ON THANKSGIVING DAY 2014 MY CAR COUGH ON FIRE 10 MINUTES AFTER MY DAUGHTER AND I GOT OUT OF THE CAR. I WALKED INTO A FAMILY MEMBERS HOUSE AND HEARD WHAT SOUNDED LIKE A SHOTGUN GO OFF WITHIN ABOUT 5 TO 10 SECONDS LATER ANOTHER. I WENT OUTSIDE TO SEE WHAT WAS GOING ON TO FIND MY CAR ENGULFED IN FLAMES. WE IMMEDIATELY CALLED 911. THE CAR WAS PARKED NEAR A BUILDING STRUCTURE WITH 4 ... Read more
Fire
PONTIAC
GRAND PRIX
(2004) — UNKNOWN OR OTHER
Aug 17, 2015
Incident date: Nov 27, 2014
ON THANKSGIVING DAY 2014 MY CAR COUGH ON FIRE 10 MINUTES AFTER MY DAUGHTER AND I GOT OUT OF THE CAR. I WALKED INTO A FAMILY MEMBERS HOUSE AND HEARD WHAT SOUNDED LIKE A SHOTGUN GO OFF WITHIN ABOUT 5 TO 10 SECONDS LATER ANOTHER. I WENT OUTSIDE TO SEE WHAT WAS GOING ON TO FIND MY CAR ENGULFED IN FLAMES. WE IMMEDIATELY CALLED 911. THE CAR WAS PARKED NEAR A BUILDING STRUCTURE WITH 4 ... Read more
Fire
Incident date: Jul 6, 2015
THE AIR BAG / SEATBELT WARNING LIGHT CAME ON FOR THE PASSENGER SIDE, MY WIFE WAS IN THE SEAT AND WEIGHS MORE THAN 100LB. I'M TOLD THIS DISABLES THE AIRBAG, WHICH IS CLEARLY A SAFETY ISSUE. REPAIRS ARE VERY EXPENSIVE AND WITH ONLY 26XXX MILES ON THIS CAR SHOULD BE COVERED BY GM.
Incident date: Aug 3, 2015
WHEN I STARTED TO SLOW DOWN OR ENGAGE THE BREAK, THE CAR WILL JERK FORWARD . IT'S GOTTEN WORSE AND MORE FREQUENT DAILY SINCE I NOTICED IT, TO THE POINT WHERE I'M TOO AFRAID TO DRIVE IT AT ALL ANYMORE