Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jun 1, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2015. AFTER NOTIFYING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A... Read more
Incident date: Jul 20, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER STATED THAT ANOTHER LETTER WOULD BE SENT WENT PARTS BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE AIR BAG LIGHT WAS NOT VISIBLE ON THE INSTRUMENTAL PANEL. THE CONTAC... Read more
Incident date: Jul 7, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Sep 2, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. AFTER STARTING THE VEHICLE AND DEPRESSING THE BRAKE PEDAL, THE BRAKE LIGHTS WOULD ACTIVATE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE NHTSA CAMPAIGN NUMBER: 14V252000 (EXTERIOR LIGHTING), BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 79,400. MA 10/... Read more
Incident date: Aug 15, 2015
WHEN I WAS BACKING OUT OF MY DRIVEWAY AND WHEN I TURN THE WHEELS MY RACK BROKE ON THE STEERING. THE WHEELS WOULD ONLY TURN HALF WAY TO THE RIGHT. I AM LUCKY I WAS NOT ON THE HIGHWAY WHEN THE RACK BROKE.
Incident date: Aug 21, 2015
THERE WAS NO INCIDENT. I'M JUST SMELLING GAS AND MY CAR ISN'T STARTING ON THE FIRST TURN LIKE BEFORE. AS I WAS DOING MY RESEARCH, I CAME ACROSS THE RECALL ON THE FUEL PUMP. I ALSO RECEIVED A NOTICE ABOUT A RECALL 13036 BRAKE LAMP MALFUNCTION AS WELL AS 14152 TRANSMISSION SHIFT CABLE FRACTURE. I WOULD LIKE TO KNOW WHAT ACTION I NEED TO TAKE. I SEE THE GAS ISSUE IS A BIG CONCERN.
Incident date: Aug 21, 2015
THERE WAS NO INCIDENT. I'M JUST SMELLING GAS AND MY CAR ISN'T STARTING ON THE FIRST TURN LIKE BEFORE. AS I WAS DOING MY RESEARCH, I CAME ACROSS THE RECALL ON THE FUEL PUMP. I ALSO RECEIVED A NOTICE ABOUT A RECALL 13036 BRAKE LAMP MALFUNCTION AS WELL AS 14152 TRANSMISSION SHIFT CABLE FRACTURE. I WOULD LIKE TO KNOW WHAT ACTION I NEED TO TAKE. I SEE THE GAS ISSUE IS A BIG CONCERN.
Incident date: Jul 31, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS DIAGNOSED AND REPAIRED. WHEN THE VEHICLE WAS STARTED, THE BRAKE LIGHT ILLUMINATED; HOWEVER, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LIGHT FAILED TO ILLUMINATE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALE... Read more
Incident date: Jul 31, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS DIAGNOSED AND REPAIRED. WHEN THE VEHICLE WAS STARTED, THE BRAKE LIGHT ILLUMINATED; HOWEVER, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LIGHT FAILED TO ILLUMINATE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALE... Read more
Incident date: Jul 31, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS DIAGNOSED AND REPAIRED. WHEN THE VEHICLE WAS STARTED, THE BRAKE LIGHT ILLUMINATED; HOWEVER, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LIGHT FAILED TO ILLUMINATE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALE... Read more
Incident date: Nov 30, 2013
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT SMELLED FUEL INSIDE THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS INSPECTED AND FAILED DUE TO A FUEL LEAK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,893.
Incident date: Aug 31, 2015
HAVING ISSUES WITH THE FRONT LIGHTS. THIS EVENING I WAS DRIVING DOWN A BACK ROAD AND SUDDENLY BOTH LOW BEAM HEADLIGHTS WENT OUT SIMULTANEOUSLY. I PUT ON MY HIGH BEAMS AND 15 SECONDS LATER, BOTH LOW BEAMS CAME BACK ON. THIS HAPPENED EVERY FEW HUNDRED FEET FOR MY ENTIRE DRIVE HOME. THERE IS DEFINITELY AN ELECTRICAL ISSUE AND AS I'M LOOKING ONLINE I SEE MANY OTHERS ARE ALSO HAVING LIGHTING ISSUES. I... Read more
Incident date: Aug 31, 2015
HAVING ISSUES WITH THE FRONT LIGHTS. THIS EVENING I WAS DRIVING DOWN A BACK ROAD AND SUDDENLY BOTH LOW BEAM HEADLIGHTS WENT OUT SIMULTANEOUSLY. I PUT ON MY HIGH BEAMS AND 15 SECONDS LATER, BOTH LOW BEAMS CAME BACK ON. THIS HAPPENED EVERY FEW HUNDRED FEET FOR MY ENTIRE DRIVE HOME. THERE IS DEFINITELY AN ELECTRICAL ISSUE AND AS I'M LOOKING ONLINE I SEE MANY OTHERS ARE ALSO HAVING LIGHTING ISSUES. I... Read more
Incident date: Aug 31, 2015
HAVING ISSUES WITH THE FRONT LIGHTS. THIS EVENING I WAS DRIVING DOWN A BACK ROAD AND SUDDENLY BOTH LOW BEAM HEADLIGHTS WENT OUT SIMULTANEOUSLY. I PUT ON MY HIGH BEAMS AND 15 SECONDS LATER, BOTH LOW BEAMS CAME BACK ON. THIS HAPPENED EVERY FEW HUNDRED FEET FOR MY ENTIRE DRIVE HOME. THERE IS DEFINITELY AN ELECTRICAL ISSUE AND AS I'M LOOKING ONLINE I SEE MANY OTHERS ARE ALSO HAVING LIGHTING ISSUES. I... Read more
Incident date: Aug 26, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING 40 MPH, THE BRAKES WERE ENGAGED AND THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED U... Read more
Incident date: Aug 26, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING 40 MPH, THE BRAKES WERE ENGAGED AND THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED U... Read more
Incident date: Aug 26, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING 40 MPH, THE BRAKES WERE ENGAGED AND THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED U... Read more
Incident date: Aug 26, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING 40 MPH, THE BRAKES WERE ENGAGED AND THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED U... Read more
Incident date: Aug 29, 2015
TRAVELING AT HIGHWAY SPEED THE BRAKE LAMPS ILLUMINATED WITH OUT THE BRAKE PEDAL BEING PUSHED, WHEN BRAKE PEDAL APPLIED THE BRAKE LIGHTS TURNED OFF. CRUISE CONTROL WOULD NOT WORK PUSH THE BRAKE PEDAL CRUISE WOULD WORK AGAIN UNTIL THE BRAKE LIGHTS RE ILLUMINATED WITHOUT THE BRAKE PEDAL ENGAGED.
Incident date: Aug 29, 2015
TRAVELING AT HIGHWAY SPEED THE BRAKE LAMPS ILLUMINATED WITH OUT THE BRAKE PEDAL BEING PUSHED, WHEN BRAKE PEDAL APPLIED THE BRAKE LIGHTS TURNED OFF. CRUISE CONTROL WOULD NOT WORK PUSH THE BRAKE PEDAL CRUISE WOULD WORK AGAIN UNTIL THE BRAKE LIGHTS RE ILLUMINATED WITHOUT THE BRAKE PEDAL ENGAGED.
Incident date: Aug 31, 2015
I WAS LEAVING WORK AND PULL OUT AND THE POWER STEERING GOES OUT AND A MESSAGE POPS UP ON THE RADIO POWER STARING SO I DRIVE FOR ABOUT A MILE AND I PULL OVER AT A GAS STATION AND TURN MY CAR OFF AND SIT THERE FOR TWO MINUTES AND CUT IT BACK ON AND IT WAS BACK TO NORMAL IT SHOOK HARD WHEN THE POWER STEERING DIDN'T WORK.
Incident date: Mar 31, 2015
2004 PONTIAC VIBE. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER AIRBAG INFLATOR AND ELECTRONIC CONTROL MODULE AIR BAG RECALL NOTICES. *SMD ACCORDING TO THE RECALL NOTICE, THE PARTS WERE NOT AVAILABLE. *JB
Incident date: Aug 3, 2015
2004 PONTIAC VIBE. CONSUMER WRITES IN REGARDS TO VEHICLE AIRBAG SYSTEM RECALL. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB
Incident date: Aug 3, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE VIN WAS ASSOCIATED WITH THE RECALL AS OF AUGUST 1, 2015. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 24, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Aug 31, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Sep 23, 2014
AIRBAG RECALL, SO I TOOK MY 2003 PONTIAC VIBE TO A GM DEALER TO FIX THE PROBLEM, BUT IT WAS NEVER FIXED. NOW MY CAR FAILS INSPECTION BECAUSE AIRBAD LIGHT IS ON.
Incident date: Aug 29, 2015
AT STARTUP, VEHICLE DISPLAYS MESSAGE "AIRBAG FAULT" AND AIRBAGS ARE INOPERABLE. MANY OTHERS WITH GM VEHICLES HAVE SIMILAR ISSUES AND IT HAS BEEN TRACED TO A FAILED PASSENGER SEAT SENSOR (GM PART NUMBER 92225595). THIS IS A WIDESPREAD PROBLEM AND IS A SAFETY CONCERN AS THE FAULT CAUSES THE AIRBAG TO BECOME INOPERATIVE.
Incident date: Jun 25, 2012
ON 6/25/12 MY CAR WAS MAKING A WHINING NOISE WHEN STEERING. DEALERSHIP REPLACED STEERING GEAR AND ADJUSTED "FRONT TOE" AND GEAR ASSEMBLY. (ACCORDING TO THE WORK ORDER. ). ON 8/27/15 I HAD TO TAKE MY VEHICLE FOR REPAIR DUE TO A VERY LOUD WHINING SOUND. WHEN I STARTED THE CAR THAT MORNING THERE WAS STILL THE LOUD WHINING SOUND AND A CLUNKING SOUND. THE REPAIR WAS COMPLETE POWER STEERING RACK & P... Read more
Incident date: Jun 25, 2012
ON 6/25/12 MY CAR WAS MAKING A WHINING NOISE WHEN STEERING. DEALERSHIP REPLACED STEERING GEAR AND ADJUSTED "FRONT TOE" AND GEAR ASSEMBLY. (ACCORDING TO THE WORK ORDER. ). ON 8/27/15 I HAD TO TAKE MY VEHICLE FOR REPAIR DUE TO A VERY LOUD WHINING SOUND. WHEN I STARTED THE CAR THAT MORNING THERE WAS STILL THE LOUD WHINING SOUND AND A CLUNKING SOUND. THE REPAIR WAS COMPLETE POWER STEERING RACK & P... Read more
PONTIAC
GRAND PRIX
(2007) — EXTERIOR LIGHTING
Aug 29, 2015
Incident date: Aug 28, 2015
I WAS DRIVING DOWN THE INTERSTATE AT 9:00 P.M. AT NIGHT AND THE HEADLIGHTS WENT OUT ON MY CAR WHILE I WAS DRIVING.
PONTIAC
GRAND PRIX
(2008) — ENGINE
Aug 28, 2015
Incident date: Aug 21, 2015
MY GRAND PRIX RECENTLY STARTED TO DISPLAY A MESSAGE STATING REDUCED ENGINE POWER. IT HAS BEEN HAPPENING RANDOMLY FOR THE PAST WEEK. IT ONLY HAPPENS AS I AM DRIVING THE CAR. THE CAR SLOWS DRAMATICALLY, AND DOES NOT ACCELERATE AT ALL. AS I WAS DRIVING YESTERDAY, I WAS MERGING INTO TRAFFIC WHERE THE SPEED LIMIT IS 45 MPH, I HAD MORE THAN ENOUGH ROOM TO MERGE INTO TRAFFIC, THE REDUCED ENGINE POWER... Read more
PONTIAC
GRAND PRIX
(2008) — POWER TRAIN
Aug 28, 2015
Incident date: Aug 21, 2015
MY GRAND PRIX RECENTLY STARTED TO DISPLAY A MESSAGE STATING REDUCED ENGINE POWER. IT HAS BEEN HAPPENING RANDOMLY FOR THE PAST WEEK. IT ONLY HAPPENS AS I AM DRIVING THE CAR. THE CAR SLOWS DRAMATICALLY, AND DOES NOT ACCELERATE AT ALL. AS I WAS DRIVING YESTERDAY, I WAS MERGING INTO TRAFFIC WHERE THE SPEED LIMIT IS 45 MPH, I HAD MORE THAN ENOUGH ROOM TO MERGE INTO TRAFFIC, THE REDUCED ENGINE POWER... Read more
PONTIAC
GRAND PRIX
(2008) — VEHICLE SPEED CONTROL
Aug 28, 2015
Incident date: Aug 21, 2015
MY GRAND PRIX RECENTLY STARTED TO DISPLAY A MESSAGE STATING REDUCED ENGINE POWER. IT HAS BEEN HAPPENING RANDOMLY FOR THE PAST WEEK. IT ONLY HAPPENS AS I AM DRIVING THE CAR. THE CAR SLOWS DRAMATICALLY, AND DOES NOT ACCELERATE AT ALL. AS I WAS DRIVING YESTERDAY, I WAS MERGING INTO TRAFFIC WHERE THE SPEED LIMIT IS 45 MPH, I HAD MORE THAN ENOUGH ROOM TO MERGE INTO TRAFFIC, THE REDUCED ENGINE POWER... Read more
Incident date: Aug 25, 2015
WHEN STARTING THE VEHICLE, THE PASSENGER SIDE AIRBAG WARNING LIGHT COMES ON AND STAYS ON. THE DEALER SAYS PASSENGER SIDE AIRBAG SENSOR IS DEFECTIVE. I BELIEVE THIS IS A PROBLEM IN JUST ABOUT ALL PONTIAC SOLSTICE VEHICLES AND SATURN SKY VEHICLES. FOR THIS REASON I BELIEVE GM SHOULD ANNOUNCE AN IMMEDIATE RECALL TO HAVE THIS DEFECT REPAIRED BEFORE INJURY OR DEATH IS CAUSED BY THEIR NEGLIGENCE.
Incident date: Aug 14, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THAT WHILE IN PARK, THE STEERING WHEEL VIBRATED. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL INDEPENDENTLY VEERED LEFT AND RIGHT. THE VEHICLE WAS TAKEN TO A DEA... Read more
Incident date: Mar 27, 2015
MY DAUGHTER WAS IN AN ACCIDENT ON 3/27/2015. SHE TBONED ANOTHER CAR TOTALING MY CAR. THE FRONT END WAS SERIOUSLY DAMAGED. NEITHER AIRBAG DEPLOYED. SHE SUSTAINED A NECK AND HEAD INJURY. NOTHING MAJOR BUT COULD HAVE BEEN MORE SERIOUS. ESIS SAID THEY WILL NOT PERSUE MY CLAIM WITH THEM ANY FURTHER AS I DO NOT HAVE ENOUGH PROOF THAT THEIR PRODUCT IS DEFECTIVE.
Crash
1 injured
Incident date: Jul 25, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING AT 65 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE PROGRESSIVELY WORSENED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Incident date: Aug 28, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V385000 (AIR BAGS) AND 15V043000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPD... Read more
Incident date: Jul 15, 2014
THE SUBJECT VEHICLE BECAME SUBJECT TO AIR BAG RECALL (N140491) ON 7/24/14. IT THEN BECAME SUBJECT TO A SECOND RECALL (N140877) ON 2/11/15. IT HAS BEEN OVER ONE YEAR SINCE THE FIRST RECALL, WHICH I FIND UNACCEPTABLE. FURTHER, I WILL BE REPLACING THE SUBJECT VEHICLE AND I WILL HAVE A DIFFICULT TIME SELLING IT WITH TWO OPEN RECALLS. I HAVE TRIED CALLING OUR LOCAL GM DEALER (WOODBRIDGE, VA) AND W... Read more
Incident date: Apr 15, 2015
MY STEERING WHEEL KEEPS LOCKING UP ON ME WHILE I'M DRIVING IT ALSO JERKS BACK THE OTHER WAY WHEN I ATTEMPT TO MAKE A TURN WHILE DRIVING WHICH CAUSES ME TO SLAM ON MY BRAKES IN THE MIDDLE OF TRAFFIC. I FOUND OUT MY VEHICLE HAS THREE OPEN RECALLS ON IT.I TOOK MY VEHICLE UP TO GREGG YOUNG CHEVROLET THEY ATTEMPTED TO FIX THE RECALLS NO COST AT ALL. BUT I'M STILL HAVING THE SAME PROBLEMS WITH MY VEHICL... Read more
Incident date: Apr 15, 2015
MY STEERING WHEEL KEEPS LOCKING UP ON ME WHILE I'M DRIVING IT ALSO JERKS BACK THE OTHER WAY WHEN I ATTEMPT TO MAKE A TURN WHILE DRIVING WHICH CAUSES ME TO SLAM ON MY BRAKES IN THE MIDDLE OF TRAFFIC. I FOUND OUT MY VEHICLE HAS THREE OPEN RECALLS ON IT.I TOOK MY VEHICLE UP TO GREGG YOUNG CHEVROLET THEY ATTEMPTED TO FIX THE RECALLS NO COST AT ALL. BUT I'M STILL HAVING THE SAME PROBLEMS WITH MY VEHICL... Read more
Incident date: Nov 17, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL REPAIR. THE VEHICLE WAS REPAIRED. UPON RECEIVING THE VEHICLE, THE CONTACT STATED THAT THE STEERING WHEEL WAS NOT FUNCTIONING PROPERLY. THE CONTACT STATED THAT THE STEERING WHEEL WAS MISALIGNED. WHILE DRIVING THE VEHICLE, THE ST... Read more
Incident date: Jun 5, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G5. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT HEAD LAMPS INDEPENDENTLY TURNED OFF WITHOUT WARNING. THE CONTACT TOUCHED THE CONTROL BUTTON FOR THE LIGHT SWITCH AND THE LIGHTS TURNED BACK ON. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS, AS WELL AS WHEN SIGNALING TO MAKE TURNS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTU... Read more
Incident date: Aug 25, 2015
I OWN A 2005 PONTIAC G6. WHILE DRIVING AT SLOW SPEEDS, A CLANKING AND GRINDING NOISE IS HEARD WHEN MAKING A RIGHT TURN. MY VEHICLE WAS TAKEN TO CHRIS' BRAKES IN WEATHERFORD TX, WHO DIAGNOSED THAT THE RACK AND PINION AND INTERMEDIATE SHAFT NEEDED TO BE REPLACED. IT HAS NOT BEEN REPAIRED YET.
Incident date: May 13, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR AND COULD NOT PROVIDE A DATE WHEN PARTS WOULD BECOME AVAILABLE. A FAILURE WAS NOT EXPERIENCED.
Incident date: Aug 26, 2015
PASSENGER AIRBAG SENSOR FAILED WITH LESS THAN 30,000 MILES ON THE CAR. THIS IS A SAFETY ISSUE FOR MY PASSENGERS AS WELL AS MYSELF. THE REPLACEMENT PART IS OVER 800.00 NOT INCLUDING LABOR TO INSPECT WHAT THE PROBLEM WAS AND NOT TO INCLUDE INSTALLATION. THIS NEEDS TO BE A RECALL !!!
Incident date: Aug 2, 2015
I DO NOT REMEMBER THE DATE OR MILEAGE BUT MY CAR HAS MANY PROBLEMS. THE TRACTION LIGHT CAME ON, IT SAYS TRACTION OFF. IT AFFECTS THE STEERING, BREAKS, IT CAUSES FISHTAILING. I BOUGHT THIS CAR FOR SAFETY! THE COMPANY SHOULD REPLACE IT OR GIVE THE OWNERS NEW CARS OR A DISCOUNT ON A NEW VEHICLE. I AM HAVING THE TRACTION SENSORS REPLACED COSTING ME $400. I WAS TOLD THE TIMING CHAIN NEEDS TO BE REPLACE... Read more
Incident date: Aug 2, 2015
I DO NOT REMEMBER THE DATE OR MILEAGE BUT MY CAR HAS MANY PROBLEMS. THE TRACTION LIGHT CAME ON, IT SAYS TRACTION OFF. IT AFFECTS THE STEERING, BREAKS, IT CAUSES FISHTAILING. I BOUGHT THIS CAR FOR SAFETY! THE COMPANY SHOULD REPLACE IT OR GIVE THE OWNERS NEW CARS OR A DISCOUNT ON A NEW VEHICLE. I AM HAVING THE TRACTION SENSORS REPLACED COSTING ME $400. I WAS TOLD THE TIMING CHAIN NEEDS TO BE REPLACE... Read more