Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Sep 1, 2015
MY BREAK LAMPS ARE ILLUMINATING WHEN THE BREAKS ARE NOT BEING APPLIED. I HAVE ALREADY TAKEN MY VEHICLE IN FOR THE BCM RECALL FOR THIS ISSUE, BUT IT IS STILL OCCURRING. TODAY, 9/14/15 I ALSO STARTED RECEIVING THE MESSAGE THAT MY TRACTION CONTROL HAS BEEN TURNED OFF AND NEEDS SERVICED.
Incident date: Sep 1, 2015
MY BREAK LAMPS ARE ILLUMINATING WHEN THE BREAKS ARE NOT BEING APPLIED. I HAVE ALREADY TAKEN MY VEHICLE IN FOR THE BCM RECALL FOR THIS ISSUE, BUT IT IS STILL OCCURRING. TODAY, 9/14/15 I ALSO STARTED RECEIVING THE MESSAGE THAT MY TRACTION CONTROL HAS BEEN TURNED OFF AND NEEDS SERVICED.
Incident date: Mar 30, 2015
CAR STARTED DRAGGING - COULD NOT DRIVE NO MORE THAN 5 MILES - TRANSMISSION WENT OUT - WOULD NOT GO IN REVERSE - NO INDICATION ON COMPUTER OF ENGINE PROBLEM - READ ABOUT SIMILAR RECALL ON PONTIAC G6 FOR TRANSMISSION PROBLEMS - THIS INCIDENT HAPPENED AROUND THE SAME TIME RECALL PUT OUT ON CERTAIN G6 - BUT NOT MINE BECAUSE OF ENGINE SIZE - I DO NOT UNDERSTAND WHY MY VEHICLE DID NOT FALL UNDER THIS RE... Read more
Incident date: Mar 30, 2015
CAR STARTED DRAGGING - COULD NOT DRIVE NO MORE THAN 5 MILES - TRANSMISSION WENT OUT - WOULD NOT GO IN REVERSE - NO INDICATION ON COMPUTER OF ENGINE PROBLEM - READ ABOUT SIMILAR RECALL ON PONTIAC G6 FOR TRANSMISSION PROBLEMS - THIS INCIDENT HAPPENED AROUND THE SAME TIME RECALL PUT OUT ON CERTAIN G6 - BUT NOT MINE BECAUSE OF ENGINE SIZE - I DO NOT UNDERSTAND WHY MY VEHICLE DID NOT FALL UNDER THIS RE... Read more
Incident date: Mar 5, 2015
TL* THE CONTACT OWNS A 2003 PONTIAC VIBE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCE... Read more
Incident date: Sep 14, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ... Read more
Incident date: Sep 14, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 6, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED A MANUFACTURER'S RECALL FOR THE TAKATA AIR BAGS. THE CONTACT STATED THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Sep 14, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Sep 13, 2015
TODAY I WAS DRIVING DOWN THE CITY STREET, ALL OF A SUDDEN THE PASSAGER LIGHT CAME, SO I WENT TO THE LOCAL AUTO STORE TO GET IT TESTED , THEY INFORMED ME THAT THE CODE CAME UP SAYING THAT A SENSOR NEEDS TO BE REPLACED . SO I CALLED A DEALERSHIP. THEY TOLD ME I WOULD NOT BE COVERED UNDER A RECALL OR ANYTHING ELSE. IS WORK COST 1,100. SO NOW I WILL NOT BE ABLE TO HAVE ANYONE TO SIT IN THE FRONT SEAT.
Incident date: Sep 8, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE ACCELERATING FROM A STOP LIGHT, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 191,000. THE VIN ... Read more
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. WHILE DRIVING AT APPROXIMATELY 20 MPH AND ATTEMPTING TO STOP, THE BRAKES FAILED AND CAUSED THE VEHICLE TO CRASH INTO THE REAR OF A SECOND VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT BRAKE SPECIALIST WHO WAS UNABLE TO LOCATE THE FAILURE. ON ANOTHER OCCASION, THE BRAKES FAILED AND THE CONT... Read more
Crash
Incident date: Jul 24, 2015
I RECEIVED A RECALL NOTICE FOR DEFECTIVE PASSENGER AIRBAGS IN JULY. IT SAID I AM NOT TO USE THE FRONT PASSENGER SEAT. I NEED TO USE MY FRONT PASSENGER SEAT. THEY SAY THE REPAIR IS NOT AVAILABLE YET. SEVEN WEEKS HAVE PASSED. I TRIED CALLING PONTIAC/GM AND WAS PUT ON HOLD AND THEN GOT A BUSY SIGNAL. THEIR CHAT LINE IS DOWN FOR "MAINTENANCE." THEY SEEM UNWILLING TO FIX A SAFETY HAZARD. IF SOME... Read more
Incident date: Sep 10, 2015
I WITNESSED A TRUCK DRIVER RECORDING VIDEOS WHILE OPERATING A TRACTOR TRAILOR, SWERVING LANES AND SEEMED TO BE DRIVING FASTER THAN AN AVERAGE TRACTOR TRAILOR. POSTED VIDEOS ON SOCIAL MEDIA. SAME PERSON ALSO OPERATES THERE PERSONAL VEHICLE THE SAME WAY AND PARTICIPATES IN LOCAL STREET RACES. THIS PERSON WAS RELEASED FROM A DIFFERENT TRUCKING COMPANY DUE TO THE SAME ACTIONS AND STILL CONTINUES TO D... Read more
Incident date: Sep 10, 2015
I WITNESSED A TRUCK DRIVER RECORDING VIDEOS WHILE OPERATING A TRACTOR TRAILOR, SWERVING LANES AND SEEMED TO BE DRIVING FASTER THAN AN AVERAGE TRACTOR TRAILOR. POSTED VIDEOS ON SOCIAL MEDIA. SAME PERSON ALSO OPERATES THERE PERSONAL VEHICLE THE SAME WAY AND PARTICIPATES IN LOCAL STREET RACES. THIS PERSON WAS RELEASED FROM A DIFFERENT TRUCKING COMPANY DUE TO THE SAME ACTIONS AND STILL CONTINUES TO D... Read more
PONTIAC
GRAND PRIX
(2006) — EXTERIOR LIGHTING
Sep 11, 2015
Incident date: Sep 9, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING THE VEHICLE AT NIGHT, THE LOW BEAM HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEAD LAMP MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. MA 10/16/15 *CN
Incident date: Dec 24, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR A MANUFACTURER'S RECALL FOR THE IGNITION SWITCH. THE CONTACT STATED THAT AFTER THE REPAIRS WERE PERFORMED, THE VEHICLE FAILED TO START. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
PONTIAC
GRAND PRIX
(2004) — ELECTRICAL SYSTEM
Sep 10, 2015
Incident date: Sep 5, 2014
IGNITION SWITCH VERY LOOSE WITH KEY IN OR OUT. YOU COULD BARELY TOUCH IT AND THE VOLTAGE WOULD DROP CAUSING CAR TO TRY TO TURN OFF ON ITS OWN. I REPLACED THE CYLINDER AND SWITCH DUE TO FEAR CAR WOULD TURN OFF BY ITS SELF. WOULD LIKE TO BE REIMBERSSED $679.36 PLEASE KEEP ME INFORMED ON RECALL OF THIS PROBLEM. I HAVE A OPEN CASE ON THIS MATTER
PONTIAC
GRAND PRIX
(2004) — STEERING
Sep 10, 2015
Incident date: Sep 5, 2014
IGNITION SWITCH VERY LOOSE WITH KEY IN OR OUT. YOU COULD BARELY TOUCH IT AND THE VOLTAGE WOULD DROP CAUSING CAR TO TRY TO TURN OFF ON ITS OWN. I REPLACED THE CYLINDER AND SWITCH DUE TO FEAR CAR WOULD TURN OFF BY ITS SELF. WOULD LIKE TO BE REIMBERSSED $679.36 PLEASE KEEP ME INFORMED ON RECALL OF THIS PROBLEM. I HAVE A OPEN CASE ON THIS MATTER
Incident date: Sep 8, 2015
I ARRIVED HOME, THE CAR HAS BEEN DRIVING FINE, I GOT OUT, WENT INSIDE MY HOME FOR APPROX. 15 MIN, GOT BACK IN THE CAR AND IT WILL NOT GO OUT OF PARK, THE SHIFTER IS EXTREMELY LOOSE AND JUST SLIDES FROM PARK TO LOW, I KNOW THERE IS A RECALL ABOUT THE CABLE BEING BROKE AND IT POSSIBLY BEING STUCK IN ANOTHER GEAR AND I DIDN'T KNOW IF THIS FELL INTO THAT CATEGORY BEFORE I SPENT MONEY ON A MECHANIC, I ... Read more
Incident date: Mar 13, 2015
THE VEHICLE HAS AN AIRBAG FAULT THAT DISABLES THE ENTIRE AIRBAG SYSTEM. TO REPAIR THE ISSUE COSTS OVER $900. THIS IS HIGHLY UNSATISFACTORY AS MANY USERS OF THIS PARTICULAR VEHICLE HAVE REPORTED THIS ISSUE WHEN OPERATING THIS TYPE OF VEHICLE UNDER NORMAL CONDITIONS. THIS IN A SENSE RENDERS THE VEHICLE UNSAFE TO OPERATE AS DRIVERS (SOME UNAWARE) ARE OPERATING THE VEHICLE WITHOUT ANY OPERABLE AIRBAGS... Read more
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) WAS RECEIVED IN JULY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED... Read more
Incident date: May 13, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
PONTIAC
GRAND PRIX
(1998) — STEERING
Sep 9, 2015
Incident date: Aug 9, 2015
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. WHILE DRIVING AT AN UNKNOWN SPEED, EXCESSIVE FORCE WAS REQUIRED WHEN ATTEMPTING TO MAKE A TURN. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V286000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,921.
Incident date: Aug 9, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE WAS DIFFICULT TO SHIFT INTO FIRST AND SECOND GEAR AND THE SECURITY AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE OXYGEN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED... Read more
Incident date: Apr 8, 2015
THE LOW BEAM HEADLIGHT CONTINUOUSLY BURNS OUT. I HAVE REPLACED IT 5 TIMES APPROXIMATELY ONCE PER MONTH. I AM VERY CAREFUL NOT TO TOUCH THE BULB. I HAVE ALSO BOUGHT THE BULBS FROM DIFFERENT STORES JUST IN CASE IT WAS A BAD BATCH.
Incident date: Sep 8, 2015
I WAS DRIVING MY CAR THROUGHOUT THE DAY AND WHILE PARKED AT A LIGHT, THE "SERVICE AIRBAG" WARNING LIGHT APPEARED ON MY DASH, AND HAS REMAINED ILLUMINATED EVER SINCE. IT IS NOT THE FUSE, AND IT DOES NOT MATTER IF SOMEONE IS IN THE PASSENGER SEAT OR NOT. (SOLSTICES HAVE A LIGHT THAT ILLUMINATES WHEN SOMEONE IS IN PASSENGER SEAT SAYING THAT THE PASSENGER AIRBAG IS ON, BECAUSE THE SENSOR DETECTS A PA... Read more
Incident date: May 13, 2010
HEADLIGHTS GO DIM OR OFF WHILE DRIVING. ON INSPECTION, THE H11 BULB CONNECTOR HAS SHORTED, MELTED AND IS CHARRED. I HAVE SINCE REPLACED THE CONNECTOR 3 TIMES AND ENTIRE HEADLIGHT ASSEMBLIES ONCE. THIS CAR HAS NOT BEEN INCLUDED IN IDENTICAL GM RECALLS TO DATE FOR THIS PART.
PONTIAC
GRAND PRIX
(2007) — EXTERIOR LIGHTING
Sep 8, 2015
Incident date: Aug 1, 2015
LOW BEAMS TURN ON AND OFF DURING HIGHWAY DRIVING. CAR NOT SAFE TO DRIVE.
Incident date: Sep 7, 2015
WHEN TURNING THE STEERING WHEEL IN DIFFERENT DIRECTIONS, THERE IS A CLUNKING COMING FROM THE STEERING COLUMN. THIS ALSO OCCURS WHEN CHANGING THE DIRECTION OF TURNING, MOVING OR STATIONARY, AND IN OR OUT OF GEAR. UPON FURTHER INVESTIGATION, I FOUND THAT THE INTERMEDIATE SHAFT WAS NOT LUBRICATED AS DESCRIBED IN THE GM RECALL AFFECTING SIMILAR VEHICLES.
Incident date: Sep 4, 2015
I WAS IN HEAVY TRAFFIC, THE CAR IN FRONT OF ME STOPPED SUDDENLY AND I HIT HER FROM BEHIND. MY FRONT END HAS A LOT OF DAMAGE, TO THE POINT THAT MY RADIATOR WAS LEAKING FLUID. I AM UNSURE HOW FAST WE WERE TRAVELING, I WILL SAY AROUND 30 MPH. MY AIR BAG DID NOT DEPLOY.
Crash
PONTIAC
GRAND PRIX
(2002) — SERVICE BRAKES
Sep 6, 2015
Incident date: Aug 24, 2015
ON THE AFTERNOON OF AUGUST 24TH. WHEN PARKING IN MY DRIVEWAY I SUDDENLY NOTICED MY BRAKE PEDAL BECOME MUSHY AND DROP ALL THE WAY TO THE FLOOR. WHEN I EXITED THE CAR, I NOTICED PUDDLES OF BRAKE FLUID ON THE PAVEMENT. I IMMEDIATELY BROUGHT THE CAR TO AN AUTO SHOP FOR REPAIR. HE SAID I HAD A CORRODED BRAKE LINE THAT BURST AND CAUSED THE LEAK OF BRAKE FLUID AND THE BRAKES TO FAIL. I WAS CHARGED $1... Read more
Incident date: Aug 31, 2015
AS I WAS DRIVING, THE STEERING WHEEL FELT LOOSE. AS I WAS COMING TO A STOP I NOTICED IT BECAME EXTREMELY HARD TO MAKE A RIGHT TURN AFTER STOPPING AT THE STOP SIGN. ALSO I BOUGHT 2 REMOTES ALREADY FOR THE VEHICLE AND NEITHER WOULD WORK OR REGISTER. AND ALSO EVERY TIME I OPEN MY CAR DOOR WITH THE KEY THE ALARM GOES OFF WHICH IS VERY EMBARRASSING AS I HAVE TO SIT THERE UNTIL IT STOPS.
Incident date: Aug 31, 2015
AS I WAS DRIVING, THE STEERING WHEEL FELT LOOSE. AS I WAS COMING TO A STOP I NOTICED IT BECAME EXTREMELY HARD TO MAKE A RIGHT TURN AFTER STOPPING AT THE STOP SIGN. ALSO I BOUGHT 2 REMOTES ALREADY FOR THE VEHICLE AND NEITHER WOULD WORK OR REGISTER. AND ALSO EVERY TIME I OPEN MY CAR DOOR WITH THE KEY THE ALARM GOES OFF WHICH IS VERY EMBARRASSING AS I HAVE TO SIT THERE UNTIL IT STOPS.
Incident date: Jun 30, 2015
THERE IS A PROBLEM WITH THE DRIVER SIDE HEADLAMP. IT WAS OUT, SO I REPLACED THE BULB IN JUNE 2015. TWO MONTHS LATER, IT WAS OUT AGAIN, SO I BOUGHT A NEW BULB, THINKING THE FIRST WAS PURCHASED DEFECTIVE. I REPLACED THE BULB FOR THE SECOND TIME, AND ABOUT A WEEK LATER I NOTICED IT WAS OUT AGAIN. THEN BEGAN SUSPECTING ANOTHER PROBLEM. I SEE GM JUST RECALLED SEVERAL ADDITIONAL MAKES AND MODELS FOR THI... Read more
Incident date: Mar 1, 2015
I RECEIVED A RECALL NOTICE ABOUT THE AIRBAG 6 MONTHS AGO AND HAVE HEARD ABSOLUTELY NOTHING SINCE THEN. WHAT IS YOUR AGENCY DOING TO FORCE GM TO STOP STALLING ON THESE NEEDED SAFETY REPAIRS. DOES YOUR AGENCY EVEN CARE?
Incident date: Jul 24, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Sep 4, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 114,000.
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/16/15
Incident date: Jan 12, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING ASSIST WARN LIGHT ILLUMINATED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V153000(STEERING) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF TH... Read more
Incident date: Aug 20, 2015
THE AIR BAG / SEATBELT WARNING LIGHT CAME ON FOR THE PASSENGER SIDE, MY WIFE WAS IN THE SEAT AND WEIGHS MORE THAN 100LB. I'M TOLD THIS DISABLES THE AIRBAG, WHICH IS CLEARLY A SAFETY ISSUE. REPAIRS ARE VERY EXPENSIVE AND WITH ONLY 26000 MILES ON THIS CAR SHOULD BE COVERED BY GM. IT WAS REPAIRED ON 9/3/15 AND COST $1130.21
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Oct 1, 1980
RECENTLY RECEIVED NHTSA CAMPAIGN ID NUMBER: 80V108000, WHICH I ASSUME WAS ISSUED IN OCTOBER 1980, I WOULD JUST LIKE TO VERIFY THAT IF MY CAR WAS INCLUDED IN RECALL THAT IT WAS ADDRESSED, IT HAS APPROXIMATELY 38K ORIGINAL MILES, AND I DO NOT WISH TO HAVE A RECALL WHICH WENT UNFIXED. THANK YOU
Incident date: Oct 1, 1980
RECENTLY RECEIVED NHTSA CAMPAIGN ID NUMBER: 80V108000, WHICH I ASSUME WAS ISSUED IN OCTOBER 1980, I WOULD JUST LIKE TO VERIFY THAT IF MY CAR WAS INCLUDED IN RECALL THAT IT WAS ADDRESSED, IT HAS APPROXIMATELY 38K ORIGINAL MILES, AND I DO NOT WISH TO HAVE A RECALL WHICH WENT UNFIXED. THANK YOU
Incident date: Sep 3, 2015
CAR WOULD NOT START AT ALL WHEN I CAME OUT OF WORK TONIGHT. I HAD NO WARNING LIGHTS (IN THE PAST THIS CAR HAS BEEN VERY GOOD WITH SHOWING WHAT NEEDED TO BE DONE). I CALLED THE SECURITY GUARD FROM MY PLACE OF EMPLOYMENT WHO TRIED TO JUMP MY BATTERY FOR 40 MINUTES BEFORE REALIZING IT WAS NOT THE BATTERY. MY EMERGENCY LIGHT WOULD FLICKER A FEW TIMES AND THE KEY SEEMED TO BE STUCK IN THE IGNITION. I H... Read more
Incident date: Sep 3, 2015
MY BREAK LIGHTS STAY ON WHEN I AM DRIVING AND THEY GO OFF WHEN I HIT THE BREAKS. THEY WILL COME BACK ON ONCE MY FOOT IS ON THE PEDDLE FOR A FEW SECONDS. I HAVE FOUR CHILDREN UNDER THE AGE OF 11 THAT RIDE WITH ME ON A DAILY BASIS. I HAVE AN APPOINTMENT TO GET THIS FIXED TOMORROW BUT WANTED TO COVER EVERYTHING BEFORE HAND, JUST IN CASE.
Incident date: Jul 1, 2015
WAS A A STOP ON A 2 WAY STREET GETTING READY TO MAKE A LEFT TURN AND A SUV HITS US FROM BEHIND AND SEND ME FORWARD WITH MY RIGHT ARM SLAMMING INTO DASHBOARD OF CAR WITH A STRAINED TENDON IN MY SHOULDER SHOULDER. CALLED GM AND THEY STATE THE ELECTRICAL PROBLEM ON MY CAR WAS FIXED DURING OUR VISIT FOR ANOTHER RECALL IN JAN 2014 HOWEVER WE WERE IN AN ACCIDENT FOR THE SAME ISSUE THEY SAID THEY FIXED!
Crash
1 injured
Incident date: Jul 1, 2015
WAS A A STOP ON A 2 WAY STREET GETTING READY TO MAKE A LEFT TURN AND A SUV HITS US FROM BEHIND AND SEND ME FORWARD WITH MY RIGHT ARM SLAMMING INTO DASHBOARD OF CAR WITH A STRAINED TENDON IN MY SHOULDER SHOULDER. CALLED GM AND THEY STATE THE ELECTRICAL PROBLEM ON MY CAR WAS FIXED DURING OUR VISIT FOR ANOTHER RECALL IN JAN 2014 HOWEVER WE WERE IN AN ACCIDENT FOR THE SAME ISSUE THEY SAID THEY FIXED!
Crash
1 injured
Incident date: Jul 1, 2015
WAS A A STOP ON A 2 WAY STREET GETTING READY TO MAKE A LEFT TURN AND A SUV HITS US FROM BEHIND AND SEND ME FORWARD WITH MY RIGHT ARM SLAMMING INTO DASHBOARD OF CAR WITH A STRAINED TENDON IN MY SHOULDER SHOULDER. CALLED GM AND THEY STATE THE ELECTRICAL PROBLEM ON MY CAR WAS FIXED DURING OUR VISIT FOR ANOTHER RECALL IN JAN 2014 HOWEVER WE WERE IN AN ACCIDENT FOR THE SAME ISSUE THEY SAID THEY FIXED!
Crash
1 injured
Incident date: Jul 1, 2015
2004 PONTIAC VIBE. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER AIRBAG INFLATOR RECALL REPAIRS. *SMD ACCORDING TO THE RECALL LETTER, THE PARTS WERE NOT AVAILABLE. *JB