Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Oct 3, 2013
TL* THE CONTACT OWNS A 2008 PONTIAC G6. ON SEVERAL OCCASIONS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS ABLE TO BE DRIVEN WITHOUT THE KEY IN THE IGNITION SWITCH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Incident date: May 13, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING 10 MPH, THE STEERING WHEEL MADE A LOUD NOISE AND BEGAN TO SHAKE UNCONTROLLABLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 99,479.
PONTIAC
GRAND PRIX
(2000) - ENGINE
Sep 17, 2015
Incident date: Aug 16, 2015
ENGINE COMPARTMENT FIRE SHORTLY AFTER SHUTDOWN. INCIDENT 2015-00005488
Fire
PONTIAC
GRAND PRIX
(2001) - ENGINE
Sep 17, 2015
Incident date: Aug 18, 2015
ENGINE COMPARTMENT FIRE SHORTLY AFTER SHUTTING OFF VEHICLE.
Fire
PONTIAC
GRAND PRIX
(2001) - ENGINE
Sep 17, 2015
Incident date: Sep 14, 2015
ENGINE COMPARTMENT FIRE APPROXIMATELY 15 MINUTES AFTER SHUTDOWN. INCIDENT 2015-00006331
Fire
PONTIAC
GRAND PRIX
(2003) - ENGINE
Sep 17, 2015
Incident date: Aug 24, 2015
ENGINE FIRE APPROXIMATELY 5 MINUTES AFTER SHUTDOWN. INCIDENT 2015-00005681.
Fire
PONTIAC
GRAND PRIX
(2004) - ENGINE
Sep 17, 2015
Incident date: Jul 19, 2015
ENGINE COMPARTMENT FIRE SHORTLY AFTER SHUTDOWN, OWNER WAS IN STORE SHOPPING. INCIDENT # 2015-00004694
Fire
PONTIAC
GRAND PRIX
(2005) - ELECTRICAL SYSTEM
Sep 17, 2015
Incident date: May 13, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Incident date: Sep 17, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/15/16 *CN UPDATED 0... Read more
Incident date: Sep 1, 2013
THE KEY CAN BE PULLED FROM THE IGNITION SWITCH WHILE THE CAR IS RUNNING. THE CAR REMAINS RUNNING WITH NO KEY IN THE IGNITION.
Incident date: Sep 17, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC
BONNEVILLE
(1998) - ENGINE
Sep 17, 2015
Incident date: Mar 8, 2015
ENGINE COMPARTMENT FIRE APPROXIMATELY 30 MINS AFTER SHUTDOWN. INCIDENT 2015-00001363
Fire
Incident date: Apr 22, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC G6. UPON ENTERING THE VEHICLE IN THE MORNINGS, THE WINDSHIELD AND SIDE WINDOWS OF THE VEHICLE HAD EXCESSIVE CONDENSATION. ON ONE OCCASION, THE VEHICLE WAS UNABLE TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000. UPDATED 11/18/15*LJ
Incident date: Apr 22, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC G6. UPON ENTERING THE VEHICLE IN THE MORNINGS, THE WINDSHIELD AND SIDE WINDOWS OF THE VEHICLE HAD EXCESSIVE CONDENSATION. ON ONE OCCASION, THE VEHICLE WAS UNABLE TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000. UPDATED 11/18/15*LJ
Incident date: Aug 5, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT STATED THAT THE KEY WOULD REMAIN STUCK IN THE IGNITION SWITCH AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS PENDING REPAIRS UNDER NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM). IN ADDITION, WHEN REFUELING THE VEHICLE, FUEL LEAKED FROM THE FUEL TANK. ... Read more
Incident date: Aug 5, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT STATED THAT THE KEY WOULD REMAIN STUCK IN THE IGNITION SWITCH AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS PENDING REPAIRS UNDER NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM). IN ADDITION, WHEN REFUELING THE VEHICLE, FUEL LEAKED FROM THE FUEL TANK. ... Read more
Incident date: Aug 5, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT STATED THAT THE KEY WOULD REMAIN STUCK IN THE IGNITION SWITCH AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS PENDING REPAIRS UNDER NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM). IN ADDITION, WHEN REFUELING THE VEHICLE, FUEL LEAKED FROM THE FUEL TANK. ... Read more
Incident date: Sep 13, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO OCCASIONS. ON THE SECOND OCCASION, IT WAS DIAGNOSED THAT AN UNKNOWN COMPONENT HAD MELTED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFI... Read more
Fire
Incident date: Sep 13, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO OCCASIONS. ON THE SECOND OCCASION, IT WAS DIAGNOSED THAT AN UNKNOWN COMPONENT HAD MELTED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFI... Read more
Fire
Incident date: Sep 13, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO OCCASIONS. ON THE SECOND OCCASION, IT WAS DIAGNOSED THAT AN UNKNOWN COMPONENT HAD MELTED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFI... Read more
Fire
PONTIAC
GRAND PRIX
(2004) - ELECTRICAL SYSTEM
Sep 15, 2015
Incident date: Jul 15, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START AND THE AUTO THEFT SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS UNABLE TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) BECAUSE THE IGNITION KEY WAS INC... Read more
PONTIAC
GRAND PRIX
(2000) - ELECTRICAL SYSTEM
Sep 14, 2015
Incident date: Sep 10, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. WHILE DRIVING AT 5 MPH AND MAKING A TURN, THE LOW AND HIGH BEAM LIGHTS FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) ON SEPTEMBER 11, 2015. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAG... Read more
PONTIAC
GRAND PRIX
(2005) - ELECTRICAL SYSTEM
Sep 14, 2015
Incident date: Sep 14, 2015
GENERAL MOTORS SHOULD NOT HAVE TO PAY FOR PEOPLE THAT WERE STUPID ENOUGH TO PUT MORE THAN 2 KEYS INTO THE IGNITION. ANY NORMAL PERSON WOULD KNOW THAT A LOT OF WEIGHT ON THE IGNITION KEY WOULD EITHER TURN THE CAR OFF OR EVENTUALLY, HURT THE UNIT. OUR CAR IS FROM 2005 AND MILLLIONS OF CARS HAVE HAD NO ISSUES. LESS THAN 2 DOZEN PROBLEMS WERE CAUSED AND GM HAS PAID. PITY, THE DUMB PEOPLE ARE S... Read more
Incident date: Sep 1, 2015
MY BREAK LAMPS ARE ILLUMINATING WHEN THE BREAKS ARE NOT BEING APPLIED. I HAVE ALREADY TAKEN MY VEHICLE IN FOR THE BCM RECALL FOR THIS ISSUE, BUT IT IS STILL OCCURRING. TODAY, 9/14/15 I ALSO STARTED RECEIVING THE MESSAGE THAT MY TRACTION CONTROL HAS BEEN TURNED OFF AND NEEDS SERVICED.
Incident date: Sep 1, 2015
MY BREAK LAMPS ARE ILLUMINATING WHEN THE BREAKS ARE NOT BEING APPLIED. I HAVE ALREADY TAKEN MY VEHICLE IN FOR THE BCM RECALL FOR THIS ISSUE, BUT IT IS STILL OCCURRING. TODAY, 9/14/15 I ALSO STARTED RECEIVING THE MESSAGE THAT MY TRACTION CONTROL HAS BEEN TURNED OFF AND NEEDS SERVICED.
Incident date: Mar 30, 2015
CAR STARTED DRAGGING - COULD NOT DRIVE NO MORE THAN 5 MILES - TRANSMISSION WENT OUT - WOULD NOT GO IN REVERSE - NO INDICATION ON COMPUTER OF ENGINE PROBLEM - READ ABOUT SIMILAR RECALL ON PONTIAC G6 FOR TRANSMISSION PROBLEMS - THIS INCIDENT HAPPENED AROUND THE SAME TIME RECALL PUT OUT ON CERTAIN G6 - BUT NOT MINE BECAUSE OF ENGINE SIZE - I DO NOT UNDERSTAND WHY MY VEHICLE DID NOT FALL UNDER THIS RE... Read more
Incident date: Mar 30, 2015
CAR STARTED DRAGGING - COULD NOT DRIVE NO MORE THAN 5 MILES - TRANSMISSION WENT OUT - WOULD NOT GO IN REVERSE - NO INDICATION ON COMPUTER OF ENGINE PROBLEM - READ ABOUT SIMILAR RECALL ON PONTIAC G6 FOR TRANSMISSION PROBLEMS - THIS INCIDENT HAPPENED AROUND THE SAME TIME RECALL PUT OUT ON CERTAIN G6 - BUT NOT MINE BECAUSE OF ENGINE SIZE - I DO NOT UNDERSTAND WHY MY VEHICLE DID NOT FALL UNDER THIS RE... Read more
Incident date: Mar 5, 2015
TL* THE CONTACT OWNS A 2003 PONTIAC VIBE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCE... Read more
Incident date: Sep 14, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ... Read more
Incident date: Sep 14, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 6, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED A MANUFACTURER'S RECALL FOR THE TAKATA AIR BAGS. THE CONTACT STATED THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Sep 14, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Sep 13, 2015
TODAY I WAS DRIVING DOWN THE CITY STREET, ALL OF A SUDDEN THE PASSAGER LIGHT CAME, SO I WENT TO THE LOCAL AUTO STORE TO GET IT TESTED , THEY INFORMED ME THAT THE CODE CAME UP SAYING THAT A SENSOR NEEDS TO BE REPLACED . SO I CALLED A DEALERSHIP. THEY TOLD ME I WOULD NOT BE COVERED UNDER A RECALL OR ANYTHING ELSE. IS WORK COST 1,100. SO NOW I WILL NOT BE ABLE TO HAVE ANYONE TO SIT IN THE FRONT SEAT.
Incident date: Sep 8, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE ACCELERATING FROM A STOP LIGHT, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 191,000. THE VIN ... Read more
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. WHILE DRIVING AT APPROXIMATELY 20 MPH AND ATTEMPTING TO STOP, THE BRAKES FAILED AND CAUSED THE VEHICLE TO CRASH INTO THE REAR OF A SECOND VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT BRAKE SPECIALIST WHO WAS UNABLE TO LOCATE THE FAILURE. ON ANOTHER OCCASION, THE BRAKES FAILED AND THE CONT... Read more
Crash
Incident date: Jul 24, 2015
I RECEIVED A RECALL NOTICE FOR DEFECTIVE PASSENGER AIRBAGS IN JULY. IT SAID I AM NOT TO USE THE FRONT PASSENGER SEAT. I NEED TO USE MY FRONT PASSENGER SEAT. THEY SAY THE REPAIR IS NOT AVAILABLE YET. SEVEN WEEKS HAVE PASSED. I TRIED CALLING PONTIAC/GM AND WAS PUT ON HOLD AND THEN GOT A BUSY SIGNAL. THEIR CHAT LINE IS DOWN FOR "MAINTENANCE." THEY SEEM UNWILLING TO FIX A SAFETY HAZARD. IF SOME... Read more
Incident date: Sep 10, 2015
I WITNESSED A TRUCK DRIVER RECORDING VIDEOS WHILE OPERATING A TRACTOR TRAILOR, SWERVING LANES AND SEEMED TO BE DRIVING FASTER THAN AN AVERAGE TRACTOR TRAILOR. POSTED VIDEOS ON SOCIAL MEDIA. SAME PERSON ALSO OPERATES THERE PERSONAL VEHICLE THE SAME WAY AND PARTICIPATES IN LOCAL STREET RACES. THIS PERSON WAS RELEASED FROM A DIFFERENT TRUCKING COMPANY DUE TO THE SAME ACTIONS AND STILL CONTINUES TO D... Read more
Incident date: Sep 10, 2015
I WITNESSED A TRUCK DRIVER RECORDING VIDEOS WHILE OPERATING A TRACTOR TRAILOR, SWERVING LANES AND SEEMED TO BE DRIVING FASTER THAN AN AVERAGE TRACTOR TRAILOR. POSTED VIDEOS ON SOCIAL MEDIA. SAME PERSON ALSO OPERATES THERE PERSONAL VEHICLE THE SAME WAY AND PARTICIPATES IN LOCAL STREET RACES. THIS PERSON WAS RELEASED FROM A DIFFERENT TRUCKING COMPANY DUE TO THE SAME ACTIONS AND STILL CONTINUES TO D... Read more
PONTIAC
GRAND PRIX
(2006) - EXTERIOR LIGHTING
Sep 11, 2015
Incident date: Sep 9, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING THE VEHICLE AT NIGHT, THE LOW BEAM HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEAD LAMP MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. MA 10/16/15 *CN
Incident date: Dec 24, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR A MANUFACTURER'S RECALL FOR THE IGNITION SWITCH. THE CONTACT STATED THAT AFTER THE REPAIRS WERE PERFORMED, THE VEHICLE FAILED TO START. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
PONTIAC
GRAND PRIX
(2004) - ELECTRICAL SYSTEM
Sep 10, 2015
Incident date: Sep 5, 2014
IGNITION SWITCH VERY LOOSE WITH KEY IN OR OUT. YOU COULD BARELY TOUCH IT AND THE VOLTAGE WOULD DROP CAUSING CAR TO TRY TO TURN OFF ON ITS OWN. I REPLACED THE CYLINDER AND SWITCH DUE TO FEAR CAR WOULD TURN OFF BY ITS SELF. WOULD LIKE TO BE REIMBERSSED $679.36 PLEASE KEEP ME INFORMED ON RECALL OF THIS PROBLEM. I HAVE A OPEN CASE ON THIS MATTER
PONTIAC
GRAND PRIX
(2004) - STEERING
Sep 10, 2015
Incident date: Sep 5, 2014
IGNITION SWITCH VERY LOOSE WITH KEY IN OR OUT. YOU COULD BARELY TOUCH IT AND THE VOLTAGE WOULD DROP CAUSING CAR TO TRY TO TURN OFF ON ITS OWN. I REPLACED THE CYLINDER AND SWITCH DUE TO FEAR CAR WOULD TURN OFF BY ITS SELF. WOULD LIKE TO BE REIMBERSSED $679.36 PLEASE KEEP ME INFORMED ON RECALL OF THIS PROBLEM. I HAVE A OPEN CASE ON THIS MATTER
Incident date: Sep 8, 2015
I ARRIVED HOME, THE CAR HAS BEEN DRIVING FINE, I GOT OUT, WENT INSIDE MY HOME FOR APPROX. 15 MIN, GOT BACK IN THE CAR AND IT WILL NOT GO OUT OF PARK, THE SHIFTER IS EXTREMELY LOOSE AND JUST SLIDES FROM PARK TO LOW, I KNOW THERE IS A RECALL ABOUT THE CABLE BEING BROKE AND IT POSSIBLY BEING STUCK IN ANOTHER GEAR AND I DIDN'T KNOW IF THIS FELL INTO THAT CATEGORY BEFORE I SPENT MONEY ON A MECHANIC, I ... Read more
Incident date: Mar 13, 2015
THE VEHICLE HAS AN AIRBAG FAULT THAT DISABLES THE ENTIRE AIRBAG SYSTEM. TO REPAIR THE ISSUE COSTS OVER $900. THIS IS HIGHLY UNSATISFACTORY AS MANY USERS OF THIS PARTICULAR VEHICLE HAVE REPORTED THIS ISSUE WHEN OPERATING THIS TYPE OF VEHICLE UNDER NORMAL CONDITIONS. THIS IN A SENSE RENDERS THE VEHICLE UNSAFE TO OPERATE AS DRIVERS (SOME UNAWARE) ARE OPERATING THE VEHICLE WITHOUT ANY OPERABLE AIRBAGS... Read more
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) WAS RECEIVED IN JULY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED... Read more
Incident date: May 13, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
PONTIAC
GRAND PRIX
(1998) - STEERING
Sep 9, 2015
Incident date: Aug 9, 2015
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. WHILE DRIVING AT AN UNKNOWN SPEED, EXCESSIVE FORCE WAS REQUIRED WHEN ATTEMPTING TO MAKE A TURN. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V286000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,921.
Incident date: Aug 9, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE WAS DIFFICULT TO SHIFT INTO FIRST AND SECOND GEAR AND THE SECURITY AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE OXYGEN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED... Read more
Incident date: Apr 8, 2015
THE LOW BEAM HEADLIGHT CONTINUOUSLY BURNS OUT. I HAVE REPLACED IT 5 TIMES APPROXIMATELY ONCE PER MONTH. I AM VERY CAREFUL NOT TO TOUCH THE BULB. I HAVE ALSO BOUGHT THE BULBS FROM DIFFERENT STORES JUST IN CASE IT WAS A BAD BATCH.