Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Aug 1, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) WAS RECEIVED IN AUGUST OF 2014 AND NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) WAS RECEIVED IN JULY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WOULD NOT BE AVAIL... Read more
Incident date: Jul 24, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/25/15*LJ; UPDATED 3/20/18 *JB U... Read more
Incident date: Sep 2, 2014
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. WHILE DRIVING AT AN UNKNOWN SPEED, THE TURN SIGNALS WOULD NOT FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE HAZARD SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO INDICATED THAT THE SECURITY WARNING LIGHT WOULD ILLUMINATE AND THE VEHICLE WOULD NOT START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WA... Read more
Incident date: Sep 2, 2014
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. WHILE DRIVING AT AN UNKNOWN SPEED, THE TURN SIGNALS WOULD NOT FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE HAZARD SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO INDICATED THAT THE SECURITY WARNING LIGHT WOULD ILLUMINATE AND THE VEHICLE WOULD NOT START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WA... Read more
PONTIAC
GRAND PRIX
(2006) - ENGINE
Sep 24, 2015
Incident date: Mar 11, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND THE ELECTRONIC THROTTLE AND REDUCED ENGINE POWER WARNING MESSAGES ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MENTIONED THAT THE VEHICLE STARTED EXPERIENCING THE FAILURE AFTER BEING REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE FAILURE RECURRED MULTIPLE TI... Read more
PONTIAC
GRAND PRIX
(2006) - ELECTRICAL SYSTEM
Sep 24, 2015
Incident date: Mar 11, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND THE ELECTRONIC THROTTLE AND REDUCED ENGINE POWER WARNING MESSAGES ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MENTIONED THAT THE VEHICLE STARTED EXPERIENCING THE FAILURE AFTER BEING REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE FAILURE RECURRED MULTIPLE TI... Read more
PONTIAC
GRAND PRIX
(2006) - EXTERIOR LIGHTING
Sep 24, 2015
Incident date: Mar 11, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND THE ELECTRONIC THROTTLE AND REDUCED ENGINE POWER WARNING MESSAGES ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MENTIONED THAT THE VEHICLE STARTED EXPERIENCING THE FAILURE AFTER BEING REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE FAILURE RECURRED MULTIPLE TI... Read more
PONTIAC
GRAND PRIX
(2006) - STEERING
Sep 24, 2015
Incident date: Sep 19, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE VEHICLE ROLLED INTO THE CURB. AFTER ATTEMPTING TO RESTART THE VEHICLE, THE FRONT OF THE VEHICLE CAUGHT FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT... Read more
Fire
Incident date: Oct 18, 2013
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE EQUIPPED WITH MICHELIN PILOT SPORT A/S PLUS TIRES, SIZE: 215/45/R17 (NA). WHILE DRIVING APPROXIMATELY 30 MPH, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE CONTACT NOTICED THAT ALL FOUR TIRES WERE DEFLATED. THE TIRES WERE NOT DIAGNOSED OR REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE TIRE AND VEHI... Read more
Incident date: Sep 23, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIE... Read more
Incident date: Jan 16, 2014
AFTER COMING TO A COMPLETE STOP - WHEN I BEGIN TO ACCELERATE THE CAR DOES NOT WANT TO MOVE - THEN I HAVE TO LET OFF THE GAS AND TRY AGAIN IT WILL SLOWLY MOVE AND THEN JERK. IT DOES A HARDSHIFT AND WILL DO THIS AT RANDOM TIMES- NO MATTER IF I HAVE DRIVEN 0 OR 10 OR 100 MILES . SOMETIMES IT WILL HARDSHIFT WHEN I FIRST LEAVE IN THE MORNING AND SOMETIMES IT DOESNT. SOMETIMES IT HARDSHIFTS MID DAY - ... Read more
Incident date: Jan 16, 2014
AFTER COMING TO A COMPLETE STOP - WHEN I BEGIN TO ACCELERATE THE CAR DOES NOT WANT TO MOVE - THEN I HAVE TO LET OFF THE GAS AND TRY AGAIN IT WILL SLOWLY MOVE AND THEN JERK. IT DOES A HARDSHIFT AND WILL DO THIS AT RANDOM TIMES- NO MATTER IF I HAVE DRIVEN 0 OR 10 OR 100 MILES . SOMETIMES IT WILL HARDSHIFT WHEN I FIRST LEAVE IN THE MORNING AND SOMETIMES IT DOESNT. SOMETIMES IT HARDSHIFTS MID DAY - ... Read more
Incident date: Sep 6, 2012
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE HEADLIGHT WIRING HARNESS MELTED. AN INDIVIDUAL INSPECTED THE VEHICLE AND REMOVED THE BURNT WIRING AND THEN RECONNECTED THE OTHER WIRES. IN ADDITION, THE PASSENGER'S SIDE HEADLIGHT BULB WAS REPLACED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAIL... Read more
Fire
Incident date: Sep 3, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO TURN IN ANY DIRECTION AFTER NUMEROUS ATTEMPTS. IN ADDITION, THE GEAR LEVER WOULD NOT SHIFT FROM THE PARK POSITION. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION CYLINDER AND MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAI... Read more
Incident date: Apr 17, 2013
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT THE BRAKE LIGHTS FAILED TO ILLUMINATE. ALSO, WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE LIGHTS ILLUMINATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE FAILURE RECURRED NUMEROUS TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT ... Read more
Incident date: Apr 17, 2013
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT THE BRAKE LIGHTS FAILED TO ILLUMINATE. ALSO, WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE LIGHTS ILLUMINATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE FAILURE RECURRED NUMEROUS TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT ... Read more
Incident date: Apr 17, 2013
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT THE BRAKE LIGHTS FAILED TO ILLUMINATE. ALSO, WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE LIGHTS ILLUMINATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE FAILURE RECURRED NUMEROUS TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT ... Read more
Incident date: Jul 2, 2015
I WAS DRIVING HOME GOING 65 MPH DOWN A MAJOR HIGHWAY ON A CLEAR WARM NIGHT. ALL OF A SUDDEN MY 2007 PONTIAC G6 PULLED TO THE RIGHT AND I COULDN'T CORRECT IT. WHEN THE CAR FINALLY RESPONDED, I WAS THROWN ACROSS THE HIGHWAY INTO THE DIVIDER CABLES. MY AIRBAGS DIDN'T DEPLOY AND THE ENTIRE FRONT END WAS CRUSHED. THANK GOODNESS I WAS NOT AROUND ANY OF THE SEMI-TRUCKS THAT CAME UP OVER THE SMALL HILL... Read more
Crash
1 injured
Incident date: Jul 2, 2015
I WAS DRIVING HOME GOING 65 MPH DOWN A MAJOR HIGHWAY ON A CLEAR WARM NIGHT. ALL OF A SUDDEN MY 2007 PONTIAC G6 PULLED TO THE RIGHT AND I COULDN'T CORRECT IT. WHEN THE CAR FINALLY RESPONDED, I WAS THROWN ACROSS THE HIGHWAY INTO THE DIVIDER CABLES. MY AIRBAGS DIDN'T DEPLOY AND THE ENTIRE FRONT END WAS CRUSHED. THANK GOODNESS I WAS NOT AROUND ANY OF THE SEMI-TRUCKS THAT CAME UP OVER THE SMALL HILL... Read more
Crash
1 injured
Incident date: Jul 2, 2015
I WAS DRIVING HOME GOING 65 MPH DOWN A MAJOR HIGHWAY ON A CLEAR WARM NIGHT. ALL OF A SUDDEN MY 2007 PONTIAC G6 PULLED TO THE RIGHT AND I COULDN'T CORRECT IT. WHEN THE CAR FINALLY RESPONDED, I WAS THROWN ACROSS THE HIGHWAY INTO THE DIVIDER CABLES. MY AIRBAGS DIDN'T DEPLOY AND THE ENTIRE FRONT END WAS CRUSHED. THANK GOODNESS I WAS NOT AROUND ANY OF THE SEMI-TRUCKS THAT CAME UP OVER THE SMALL HILL... Read more
Crash
1 injured
Incident date: Jul 29, 2014
STARTED SMELLING FUEL ON EXTERIOR OF THE VEHICLE, MOST PROMINENTLY NEAR THE GAS TANK. TOOK IT TO THE DEALERSHIP AND FOUND THAT THE LINE CONNECTED TO THE FUEL PUMP WAS CORRODING AND FUEL WAS LEAKING. THEY WILL HAVE TO REPLACE THE ENTIRE FUEL PUMP MODULE, AS PARTS ARE NOT SOLD SEPARATELY. THE MECHANIC SAID THAT THESE ARE KNOWN ISSUES WITH PONTIACS. DID A LITTLE DIGGING AND FOUND THAT THERE WERE OV... Read more
Incident date: Sep 12, 2015
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND AM. WHILE DRIVING 5 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER FOR REPAIR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.
Incident date: Jun 3, 2014
2002 PONTIAC GRAND AM. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED ON JUNE 3, 3014, THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE REPAIR SHOP RECOMMENDED THE CONSUMER VISIT THE DEALER, BECAUSE A RECALL HAD BEEN ISSUED FOR THE PROBLEM. THE DEALER INFORMED THE CONSUMER, HIS VIN WAS NOT INCLUDED IN THE RECALL. THE CONSUMER... Read more
Incident date: Jan 2, 2015
FOR MONTHS THE AIRBAG, TRACTION CONTROL AND SEATBELT LIGHTS HAVE LIT INTERMITTENTLY AND STAYED ON FOR A FEW MINUTES OR A FEW DAYS. SOMETIMES THEY LIGHT IMMEDIATELY UPON STARTING THE VEHICLE OR THEY MIGHT LIGHT UP IN A FEW MINUTES OR IN AN HOUR OR TWO. WHEN THERE IS A FRONT SEAT PASSENGER THE AIRBAG LIGHT STAYS ON AT LEAST UNTIL THE PASSENGER GETS OUT. AFTER SEEING THE RECALLS FOR THE 2007 TORRENT,... Read more
Incident date: Jan 2, 2015
FOR MONTHS THE AIRBAG, TRACTION CONTROL AND SEATBELT LIGHTS HAVE LIT INTERMITTENTLY AND STAYED ON FOR A FEW MINUTES OR A FEW DAYS. SOMETIMES THEY LIGHT IMMEDIATELY UPON STARTING THE VEHICLE OR THEY MIGHT LIGHT UP IN A FEW MINUTES OR IN AN HOUR OR TWO. WHEN THERE IS A FRONT SEAT PASSENGER THE AIRBAG LIGHT STAYS ON AT LEAST UNTIL THE PASSENGER GETS OUT. AFTER SEEING THE RECALLS FOR THE 2007 TORRENT,... Read more
Incident date: Jan 2, 2015
FOR MONTHS THE AIRBAG, TRACTION CONTROL AND SEATBELT LIGHTS HAVE LIT INTERMITTENTLY AND STAYED ON FOR A FEW MINUTES OR A FEW DAYS. SOMETIMES THEY LIGHT IMMEDIATELY UPON STARTING THE VEHICLE OR THEY MIGHT LIGHT UP IN A FEW MINUTES OR IN AN HOUR OR TWO. WHEN THERE IS A FRONT SEAT PASSENGER THE AIRBAG LIGHT STAYS ON AT LEAST UNTIL THE PASSENGER GETS OUT. AFTER SEEING THE RECALLS FOR THE 2007 TORRENT,... Read more
Incident date: Aug 5, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G5. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A DITCH. DURING THE CRASH, THE SEAT BELTS FAILED TO RETRACT AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A CONCUSSION AND UPPER TORSO TRAUMA AND THE FRONT PASSENGER SUFFERED A FRACTURED NECK, VERTEBRAE, AND A CONCUSSION. BOTH OCCU... Read more
Crash
2 injured
Incident date: Aug 5, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G5. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A DITCH. DURING THE CRASH, THE SEAT BELTS FAILED TO RETRACT AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A CONCUSSION AND UPPER TORSO TRAUMA AND THE FRONT PASSENGER SUFFERED A FRACTURED NECK, VERTEBRAE, AND A CONCUSSION. BOTH OCCU... Read more
Crash
2 injured
Incident date: Aug 5, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G5. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A DITCH. DURING THE CRASH, THE SEAT BELTS FAILED TO RETRACT AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A CONCUSSION AND UPPER TORSO TRAUMA AND THE FRONT PASSENGER SUFFERED A FRACTURED NECK, VERTEBRAE, AND A CONCUSSION. BOTH OCCU... Read more
Crash
2 injured
Incident date: Jul 18, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/23/15*LJ *TR
Incident date: Sep 22, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE VIN WAS ASSOCIATED WITH THE RECALL AS OF JULY 24, 2014. THE MANUFACTURER HAD NOT DETERMINED A SOLUTION TO DETER THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: May 13, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Incident date: Jul 24, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/09/15*LJ UPDATED 12/... Read more
Incident date: Aug 1, 2008
I WAS DRIVING ON I-10 GOING EAST. I ENTERED THE FREEWAY AT THE 3RD ST RAMP. FROM THE POLICE REPORT, I STEPPED ON MY BRAKES, MY CAR TURNED FACING SIDEWAYS AND WAS HIT BY A SEMI TRUCK ON THE DRIVER'S SIDE. WHEN I WAS HIT I WENT UNDER THE SEMI AND SLAMMED THE EMBANKMENT AND MY CAR WENT BACK UNDER THE SEMI AND FACED ONCOMING TRAFFIC. I HAD A COLLAPSED LUNG, BROKEN RIBS, AND WAS UNCONSCIOUS FOR 3 D... Read more
Crash
Incident date: Sep 26, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING 45 MPH, THE BRAKE LIGHTS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE LIGHT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
Incident date: Aug 3, 2015
I HAVE GOTTEN A "AIRBAG FAULT" WARNING EVERY TIME I START MY CAR. APPARENTLY THIS IS DUE TO A CENSOR GIVING OUT AND TO REPAIR THE ISSUE COSTS ABOUT $1000. THIS IS HIGHLY UNSATISFACTORY AS MANY USERS OF THIS PARTICULAR VEHICLE HAVE REPORTED THIS ISSUE WHEN OPERATING THIS TYPE OF VEHICLE UNDER NORMAL CONDITIONS. THIS IN A SENSE RENDERS THE VEHICLE UNSAFE TO OPERATE AS DRIVERS (SOME UNAWARE), WHIVH I... Read more
Incident date: Aug 3, 2015
I HAVE GOTTEN A "AIRBAG FAULT" WARNING EVERY TIME I START MY CAR. APPARENTLY THIS IS DUE TO A CENSOR GIVING OUT AND TO REPAIR THE ISSUE COSTS ABOUT $1000. THIS IS HIGHLY UNSATISFACTORY AS MANY USERS OF THIS PARTICULAR VEHICLE HAVE REPORTED THIS ISSUE WHEN OPERATING THIS TYPE OF VEHICLE UNDER NORMAL CONDITIONS. THIS IN A SENSE RENDERS THE VEHICLE UNSAFE TO OPERATE AS DRIVERS (SOME UNAWARE), WHIVH I... Read more
PONTIAC
GRAND PRIX
(2007) - ELECTRICAL SYSTEM
Sep 22, 2015
Incident date: Jul 2, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHILE PARKED, THE VEHICLE WAS UNABLE TO START. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE... Read more
PONTIAC
GRAND PRIX
(2007) - ELECTRICAL SYSTEM
Sep 22, 2015
Incident date: Jul 1, 2015
TLA* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 65,638. UPDATED 11/18/15*LJ 03/19/18*JB 05/16/18*JB
Incident date: Jun 10, 2015
DEAR NHTSA CSR, I AM FILING THIS COMPLAINT BECAUSE IT APPEARS GM IS IGNORING A CRITICAL SAFETY ISSUE. PLEASE REVIEW THE COMPLAINT I FILED WITH GM BELOW AND ADDITIONAL INFORMATION. DEAR GM CSR, ON AUGUST 27, 2015 I HAD MY 2006 SOLSTICE IN FOR SERVICE AT RENTSCHLER, SLATINGTON, PA. THE ISSUE IS THE PASSENGER SIDE AIR BAG IS NOT ACTIVATING FOR MY WIFE BUT DOES FOR ME. SHE WEIGHS 119 LBS. RENT... Read more
Incident date: Mar 21, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN... Read more
Incident date: May 25, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) WAS RECEIVED IN MAY OF 2015. AFTER CONTACTING THE DEALER AND ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIEN... Read more
Incident date: Jul 21, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/18/15*LJ UPDATED 11... Read more
Incident date: Sep 16, 2015
WHILE DRIVING MY VEHICLE, THE AIRBAG WARNING LIGHT BEGAN FLASHING. WHEN I CHECKED MY OWNER'S MANUAL, IT SAID IF THE WARNING LIGHT CONTINUED TO BLINK, DEALER SHOULD BE CONTACTED. ED MORSE CUSTOMER SERVICE TOLD ME THAT THERE IS A RECALL AND PARTS ARE NOT AVAILABLE YET. I EXPRESSED CONCERN SINCE I HAD RECEIVED A SAFETY RECALL LETTER FROM PONTIAC IN MARCH 2015 BUT HAVE NOT BEEN CONTACTED AGAIN. I MEN... Read more
PONTIAC
GRAND PRIX
(2008) - ENGINE
Sep 20, 2015
Incident date: Jun 1, 2012
REDUCED ENGINE LIGHT KEEP COMING ON WHILE DRIVING AND THE VEHICLE LOSE POWER WHEN TRY TO ACCELERATE. THIS HAS BEEN GOING ON FOR ABOUT 3 YEARS NOW ON AND OFF. WE HAVE BROUGHT THE VEHICLE TO GET REPAIRED MULTIPLE TIMES AND THE PROBLEM CONTINUES. THE THROTTLE BODY HAS BEEN CHANGED AND ALSO SENSORS BUT THE PROBLEM CONTINUES.
PONTIAC
GRAND PRIX
(2008) - VEHICLE SPEED CONTROL
Sep 20, 2015
Incident date: Jun 1, 2012
REDUCED ENGINE LIGHT KEEP COMING ON WHILE DRIVING AND THE VEHICLE LOSE POWER WHEN TRY TO ACCELERATE. THIS HAS BEEN GOING ON FOR ABOUT 3 YEARS NOW ON AND OFF. WE HAVE BROUGHT THE VEHICLE TO GET REPAIRED MULTIPLE TIMES AND THE PROBLEM CONTINUES. THE THROTTLE BODY HAS BEEN CHANGED AND ALSO SENSORS BUT THE PROBLEM CONTINUES.
Incident date: May 13, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Sep 17, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Incident date: Sep 4, 2015
ONCE I START MY VEHICLE THE POWER STEERING WARNING INDICATOR APPEARS ON THE RADIO SCREEN AND MY STEERING WHEEL SHAKES FROM SIDE TO SIDE. SOMETIMES IF I TURN THE CAR OFF AND RE START IT THE WHEEL WILL NOT SHAKE FROM SIDE TO SIDE AND IT WILL DRIVE FINE. I EXPERIENCED A SUDDEN LOSS OF ELECTRIC POWER STEERING WHILE DRIVING ON INTERSTATE. MY VEHICLE BECAME HARDER FOR ME TO STEER AND THEN IT GOT EASY FO... Read more
Incident date: Oct 3, 2013
TL* THE CONTACT OWNS A 2008 PONTIAC G6. ON SEVERAL OCCASIONS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS ABLE TO BE DRIVEN WITHOUT THE KEY IN THE IGNITION SWITCH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.