Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Sep 14, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, BOTH BRAKE LIGHTS ILLUMINATED CONTINUOUSLY EVEN THOUGH THE BRAKE PEDAL WAS NOT DEPRESSED. IN ADDITION, WHENEVER THE BRAKE PEDAL WAS ENGAGED, THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL , EXTERIOR ... Read more
Incident date: Oct 2, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED AND CRASHED INTO A CURB. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO START AFTE... Read more
Crash
PONTIAC
GRAND PRIX
(2004) - SERVICE BRAKES
Oct 5, 2015
Incident date: Sep 13, 2015
I FIRST NOTICED THAT WHEN TURNING THERE WAS A GRINDING NOISE. I TOOK IT TO A SHOP AND WAS TOLD THE FRONT PASSENGER CONTROL ARM NEEDED REPLACED. I RECENTLY TOOK MY CAR TO THE DEALERSHIP FOR THE IGNITION SWITCH RECALL AND FOUND OUT THAT THE SPEED HARNESS NEEDS REPLACED AND THAT IS WHAT'S CAUSING THE LIGHT FOR ABS/TC TO BE SERVICED. I HAVE RESEARCHED BOTH OF THESE ISSUES WITH THIS SPECIFIC VEHICLE... Read more
PONTIAC
GRAND PRIX
(2004) - VEHICLE SPEED CONTROL
Oct 5, 2015
Incident date: Sep 13, 2015
I FIRST NOTICED THAT WHEN TURNING THERE WAS A GRINDING NOISE. I TOOK IT TO A SHOP AND WAS TOLD THE FRONT PASSENGER CONTROL ARM NEEDED REPLACED. I RECENTLY TOOK MY CAR TO THE DEALERSHIP FOR THE IGNITION SWITCH RECALL AND FOUND OUT THAT THE SPEED HARNESS NEEDS REPLACED AND THAT IS WHAT'S CAUSING THE LIGHT FOR ABS/TC TO BE SERVICED. I HAVE RESEARCHED BOTH OF THESE ISSUES WITH THIS SPECIFIC VEHICLE... Read more
PONTIAC
GRAND PRIX
(2004) - WHEELS
Oct 5, 2015
Incident date: Sep 13, 2015
I FIRST NOTICED THAT WHEN TURNING THERE WAS A GRINDING NOISE. I TOOK IT TO A SHOP AND WAS TOLD THE FRONT PASSENGER CONTROL ARM NEEDED REPLACED. I RECENTLY TOOK MY CAR TO THE DEALERSHIP FOR THE IGNITION SWITCH RECALL AND FOUND OUT THAT THE SPEED HARNESS NEEDS REPLACED AND THAT IS WHAT'S CAUSING THE LIGHT FOR ABS/TC TO BE SERVICED. I HAVE RESEARCHED BOTH OF THESE ISSUES WITH THIS SPECIFIC VEHICLE... Read more
Incident date: Oct 4, 2015
I HAD JUST TURNED MY CAR ON TO GO TO WORK, AND IT WAS COLD OUT, SO I TURNED ON MY SEAT WARMERS. WITHIN SECONDS I FELT HEAT ON MY LOWER BACK. I REACHED BEHIND ME TO SEE WHAT IT WAS AND MY FINGER FOUND THE WHOLE AND WAS SLIGHTLY BURNED..I BOUGHT THIS CAR 3 MONTHS AGO, AND THERE WAS A HOLE IN THE SEAT WHEN I PURCHASED IT. I FIGURED IT WAS A CIGARETTE BURN, AND THE DEALER HAD NO INFORMATION ON IT. THI... Read more
1 injured
Incident date: Jul 16, 2015
I WANT TO KNOW HOW TO GET A LETTER REGARDING A RECALL ON MY VEHICLE. I WENT TO PEPBOYS.COM AND MY VEHICLE WAS LISTED AS HAVING RECALLS.
Incident date: Jul 16, 2015
I WANT TO KNOW HOW TO GET A LETTER REGARDING A RECALL ON MY VEHICLE. I WENT TO PEPBOYS.COM AND MY VEHICLE WAS LISTED AS HAVING RECALLS.
Incident date: Jul 16, 2015
I WANT TO KNOW HOW TO GET A LETTER REGARDING A RECALL ON MY VEHICLE. I WENT TO PEPBOYS.COM AND MY VEHICLE WAS LISTED AS HAVING RECALLS.
Incident date: Oct 2, 2015
BOUGHT VEHICLE FROM DEARER CARFAX CLEAR. DRIVING 55 MPH ON ROAD, CAR ENGINE/TRANSMISSION SEIZED UP AND I LOST CONTROL OF VEHICLE. TRIED TO PUT IN 1ST GEAR (6 SPEED MANUAL) CLUTCH WOULD NOT ENGAGE, VEHICLE DIED. BATTERY OK, FLUIDS OK, NO PRIOR ISSUES WITH VEHICLE, HAD TOWED TO DEALER. TOLD ENGINE/TRANSMISSION SEIZED UP. TRANSMISSION BEARINGS DEFECTIVE, DEFECTIVE MAIN SHAFT BEARING, DEFECTIVE CLUSTE... Read more
Incident date: Oct 2, 2015
BOUGHT VEHICLE FROM DEARER CARFAX CLEAR. DRIVING 55 MPH ON ROAD, CAR ENGINE/TRANSMISSION SEIZED UP AND I LOST CONTROL OF VEHICLE. TRIED TO PUT IN 1ST GEAR (6 SPEED MANUAL) CLUTCH WOULD NOT ENGAGE, VEHICLE DIED. BATTERY OK, FLUIDS OK, NO PRIOR ISSUES WITH VEHICLE, HAD TOWED TO DEALER. TOLD ENGINE/TRANSMISSION SEIZED UP. TRANSMISSION BEARINGS DEFECTIVE, DEFECTIVE MAIN SHAFT BEARING, DEFECTIVE CLUSTE... Read more
Incident date: May 11, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE TH... Read more
Incident date: Sep 25, 2015
I'VE BEEN READING THROUGH THE COMPLAINTS AND IT SEEMS TO BE A BROKEN RECORD OF "AIRBAG" ISSUES. MINE JUST STARTED A WEEK AGO AT 50,000+. AFTER SEARCHING THE INTERNET, IT APPEARS THE NORMAL COST TO MAYBE GET IT FIXED OVER PERHAPS SEVERAL VISITS IS 1K+. HOW MANY COMPLAINTS DOES IT TAKE TO ACTUALLY GET A RECALL INITIATED? UNTIL THEN, WHY WON'T ANYONE DO SOMETHING TO SILENCE THE LOUD ANNOYING AIRBAG A... Read more
Incident date: Oct 2, 2015
AFTER BACKING OUT OF A PARKING SPACE AND TURNING MY WHEEL ALL THE WAY TO THE RIGHT TO DRIVE FORWARD MY CAR LOST POWER STEERING MAKING IT HARD TO MANUVER MY CAR. THEN I PUT MY CAR IN PARK AND TURNED OFF THE IGNITION. I TURNED MY CAR ON AND PUT IT IN DRIVE AND MY POWER STEERING WAS BACK TO NORMAL. SIX MONTHS BEFORE I EXPERIENCED THE SAME THING WHEN BACKING OUT OF MY DRIVEWAY AND TURNED THE CAR OFF ... Read more
Incident date: Jul 8, 2015
I SINCERELY HOPE THIS WILL REACH THE RIGHT PERSON WHO WILL ASSIST US TO GET OUR CAR FIXED. I RECEIVED RECALL NOTICE GM#14491A IN JULY 2015 WARNING ME THAT THE PASSENGER AIR BAG INFLATION DEVICE MAY EXPLODE AND CAUSE SERIOUS INJURY OR DEATH TO THE FRONT PASSENGER. THE WARNING STATES NOT TO USE THE FRONT PASSENGER SEAT. IT IS NOW OCTOBER 2015 AND THE ON-LINE INFORMATION ON THE RECALL STATES THERE IS... Read more
PONTIAC
BONNEVILLE
(2001) - ENGINE
Oct 1, 2015
Incident date: Sep 28, 2015
I HAD LEFT MY LIGHTS ON AND BATTERY WENT DEAD. WENT TO JUMP THE VEHICLE AND CHARGE THE BATTERY. CABLES CONNECTED CORRECTLY. WHEN I WENT TO START THE VEHICLE, I HEARD A LOUD EXPLOSION NOISE LIKE A BACK FIRE BUT SAW A FLAME THEN SMOKE OUT OF ENGINE. THE ENGINE HOOD WAS CLOSED SINCE THE BATTERY IS LOCATED UNDER THE BACK SEAT OR THIS COULD HAVE BEEN FATAL OR A SERIOUS INJURY. THE FLAME MUST HAVE BEEN ... Read more
Fire
Incident date: Sep 1, 2011
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE FRONT AND REAR TURN SIGNAL LAMPS FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 03/18/16*LJ THE CONSUMER STATED THE SIGNAL SWITCH WAS REPLACED. UPDATED 03/22... Read more
Incident date: Sep 1, 2011
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE FRONT AND REAR TURN SIGNAL LAMPS FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 03/18/16*LJ THE CONSUMER STATED THE SIGNAL SWITCH WAS REPLACED. UPDATED 03/22... Read more
Incident date: Sep 29, 2015
TRACTION CONTROL LIGHT CAME ON WHILE RAINING; CAUSING TRACTION NOT TO BE GOOD
Incident date: Sep 29, 2015
TRACTION CONTROL LIGHT CAME ON WHILE RAINING; CAUSING TRACTION NOT TO BE GOOD
Incident date: Jul 24, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000(AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/18/15*LJ
Incident date: Sep 30, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 24, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/18/15*LJ UPDATED 11/... Read more
Incident date: May 27, 2015
TL* THE CONTACT OWNED A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE SIDE OF ANOTHER VEHICLE. DURING THE INCIDENT, THE FRONT END SUSTAINED SIGNIFICANT DAMAGE AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A CONCUSSION AS WELL AS INJURIES TO THE NECK, BACK, HEAD, AND RIGHT LEG. THE CONTACT REQUIRED MEDICAL ATTENTION. A PO... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2008) - AIR BAGS
Sep 30, 2015
Incident date: Sep 5, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED, WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIRBAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,500. UPDATED 01/12/16*LJ *TR
PONTIAC
GRAND PRIX
(2008) - ELECTRICAL SYSTEM
Sep 30, 2015
Incident date: Sep 5, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED, WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIRBAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,500. UPDATED 01/12/16*LJ *TR
Incident date: Jul 15, 2011
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING APPROXIMATELY 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Incident date: Sep 21, 2015
I HAVE A PROBLEM WITH THE HEAT AND DEFROSTER IN MY CAR. IT DOES NOT WORK, AND THUS CAUSES MAJOR VISIBILITY PROBLEMS BECAUSE THE WINDOWS CANNOT DEFROST. THIS IS A SAFETY HAZARD, WHICH, IF LEFT UNREPAIRED, COULD CAUSE A WRECK. I TOOK THE CAR TO A GM DEALER, AND THEY DIAGNOSED IT AS A BROKEN TEMPERATURE BLEND DOOR. I'VE DONE SOME RESEARCH ON THIS ISSUE, SINCE IT IS QUITE COSTLY (ABOUT $1100) TO R... Read more
Incident date: Sep 21, 2015
I HAVE A PROBLEM WITH THE HEAT AND DEFROSTER IN MY CAR. IT DOES NOT WORK, AND THUS CAUSES MAJOR VISIBILITY PROBLEMS BECAUSE THE WINDOWS CANNOT DEFROST. THIS IS A SAFETY HAZARD, WHICH, IF LEFT UNREPAIRED, COULD CAUSE A WRECK. I TOOK THE CAR TO A GM DEALER, AND THEY DIAGNOSED IT AS A BROKEN TEMPERATURE BLEND DOOR. I'VE DONE SOME RESEARCH ON THIS ISSUE, SINCE IT IS QUITE COSTLY (ABOUT $1100) TO R... Read more
Incident date: Sep 29, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V28500 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Sep 25, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE OVER HEATED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TURNED OFF AND ALLOWED TO COOL DOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
Incident date: Jul 28, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Sep 25, 2015
ELECTRIC POWER STEERING IS FAILING (IMPELLER IN EPS PUMP) SEVERAL OTHER VEHICLES OF THE SAME YEAR HAVE ALREADY BEEN RECALLED DUE TO THIS FAILURE STEERING JERKS ON IRREGULAR BASIS. SOUNDS LIKE CHUNKS OF METAL MOVING AROUND INSIDE THE STEERING WHEEL PUMP. HAPPENS WHEN YOU ACCELARTE OR TURN THE WHEEL.
Incident date: Jul 31, 2015
PURCHASED VEHICLE 2 MONTHS AGO FROM A GM DEALER. WITHIN 1 MONTH, STABILIZATION TRACK AND TRACTION CONTROL LIGHTS CAME ON. NO APPARENT LOSE OF POWER. TOOK TO BE DIAGNOSED. EGR SENSOR REPLACED. DROVE FOR ANOTHER 2 OR 3 DAYS, SAME LIGHTS CAME BACK ON, IN ADDITION TO CHECK ENGINE LIGHT. HADN'T EVEN GOTTEN EMISSIONS DONE YET, SO HAD TO GET IT REPAIRED. EGR REPLACED. DROVE FOR ANOTHER MONTH, SAME LIGH... Read more
Incident date: Jul 31, 2015
PURCHASED VEHICLE 2 MONTHS AGO FROM A GM DEALER. WITHIN 1 MONTH, STABILIZATION TRACK AND TRACTION CONTROL LIGHTS CAME ON. NO APPARENT LOSE OF POWER. TOOK TO BE DIAGNOSED. EGR SENSOR REPLACED. DROVE FOR ANOTHER 2 OR 3 DAYS, SAME LIGHTS CAME BACK ON, IN ADDITION TO CHECK ENGINE LIGHT. HADN'T EVEN GOTTEN EMISSIONS DONE YET, SO HAD TO GET IT REPAIRED. EGR REPLACED. DROVE FOR ANOTHER MONTH, SAME LIGH... Read more
Incident date: Sep 26, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE REVERSING, THE IGNITION KEY WAS ENCOUNTERED AND FELL OUT OF THE IGNITION SWITCH CAUSING THE VEHICLE TO STALL. THE VEHICLE FAILED TO RESTART AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH HAD NO CONNECTION TO THE STARTER. AS A RES... Read more
Incident date: Sep 26, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE REVERSING, THE IGNITION KEY WAS ENCOUNTERED AND FELL OUT OF THE IGNITION SWITCH CAUSING THE VEHICLE TO STALL. THE VEHICLE FAILED TO RESTART AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH HAD NO CONNECTION TO THE STARTER. AS A RES... Read more
Incident date: Sep 26, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE REVERSING, THE IGNITION KEY WAS ENCOUNTERED AND FELL OUT OF THE IGNITION SWITCH CAUSING THE VEHICLE TO STALL. THE VEHICLE FAILED TO RESTART AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH HAD NO CONNECTION TO THE STARTER. AS A RES... Read more
Incident date: Aug 12, 2015
I HAVE HAD TO CHANGE MY DRIVER'S SIDE HEADLIGHT BULB FOUR TIMES IN FOUR MONTHS. THE LAST ONE THAT I HAD CHANGED BLEW ALMOST IMMEDIATELY AFTER INSTALLATION (WITHIN THREE HOURS).WHEN I TOOK IT BACK TO BE FIXED I WAS TOLD THAT THE CONNECTER CABLE HAS MELTED BECAUSE THE LIGHT GETS TO HOT. NOW I HAVE TO HAVE THAT PART REPLACED AS WELL, AND I AM GIVEN NO GUARANTEE THAT IT WILL LAST EITHER. THE WORST PAR... Read more
Incident date: Aug 12, 2015
I HAVE HAD TO CHANGE MY DRIVER'S SIDE HEADLIGHT BULB FOUR TIMES IN FOUR MONTHS. THE LAST ONE THAT I HAD CHANGED BLEW ALMOST IMMEDIATELY AFTER INSTALLATION (WITHIN THREE HOURS).WHEN I TOOK IT BACK TO BE FIXED I WAS TOLD THAT THE CONNECTER CABLE HAS MELTED BECAUSE THE LIGHT GETS TO HOT. NOW I HAVE TO HAVE THAT PART REPLACED AS WELL, AND I AM GIVEN NO GUARANTEE THAT IT WILL LAST EITHER. THE WORST PAR... Read more
Incident date: Sep 24, 2015
MY G6 WAS RECALLED LAST YEAR BECAUSE OF A PROBLEM WITH THE BCM. THE PROBLEM CAUSED LOSS OF TRACTION CONTROL, CRUISE CONTROL AND THE LIGHTS TO MALFUNCTION. SINCE MY VEHICLE WAS FIXED, I HAVE EXPERIENCED THE SAME PROBLEM SEVERAL TIMES. A SWITCH WAS REPLACED A FEW WEEKS AGO AND THIS TOOK CARE OF THE PROBLEM TEMPORARILY. I AM NOW BEING TOLD THE BCM NEEDS TO BE REPLACED AND WILL COST $800. THE REA... Read more
Incident date: Aug 14, 2014
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO START THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CYLINDER IN THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT ALSO ST... Read more
Incident date: Sep 25, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G3. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE WARNING LIGHT ILLUMINATED AND THE BRAKES FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V460000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Incident date: Sep 25, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G3. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE WARNING LIGHT ILLUMINATED AND THE BRAKES FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V460000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Incident date: Aug 8, 2014
THE VEHICLE WAS IN TO THE LOCAL GM DEALER FOR REGULAR MAINTENANCE SERVICE ON 8/7/14. SHORTLY AFTER THAT, THE INDICATOR LIGHT CAME ON SHOWING THAT THE AIR BAG SYSTEM WAS INOPERATIVE, APPARENTLY DUE TO A FAILED PASSENGER PRESENCE SENSOR ON THE PASSENGER SEAT. TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THE REPAIR WAS APPROXIMATELY $1,000. THE CAR HAD FEWER THAN 13,000 MILES OF USE OVER SIX YEARS... Read more
Incident date: Aug 8, 2014
THE VEHICLE WAS IN TO THE LOCAL GM DEALER FOR REGULAR MAINTENANCE SERVICE ON 8/7/14. SHORTLY AFTER THAT, THE INDICATOR LIGHT CAME ON SHOWING THAT THE AIR BAG SYSTEM WAS INOPERATIVE, APPARENTLY DUE TO A FAILED PASSENGER PRESENCE SENSOR ON THE PASSENGER SEAT. TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THE REPAIR WAS APPROXIMATELY $1,000. THE CAR HAD FEWER THAN 13,000 MILES OF USE OVER SIX YEARS... Read more
Incident date: Sep 23, 2015
MY 2006 TORRENT HAS NO HEAT. I HAVE READ ABOUT THIS PROBLEM AND DO HAVE THE BROKEN TEMPERATURE BLEND DOOR. I DID RECEIVE A LETTER ABOUT THIS FROM GM, BUT SINCE THEN MY CAR HAS BEEN FINE TILL THE OTHER DAY WHEN I NEEDED TO DEFROST MY WINDSHIELD. THE LETTER STATED THAT IF MY HEAT WORKS TO DO NOTHING. BUT MY CAR IS 11000 MILES PAST WHAT THEY STATE IN THE LETTER TO HAVE IT FIXED FOR FREE. THEY KNOW TH... Read more
Incident date: Sep 23, 2015
MY 2006 TORRENT HAS NO HEAT. I HAVE READ ABOUT THIS PROBLEM AND DO HAVE THE BROKEN TEMPERATURE BLEND DOOR. I DID RECEIVE A LETTER ABOUT THIS FROM GM, BUT SINCE THEN MY CAR HAS BEEN FINE TILL THE OTHER DAY WHEN I NEEDED TO DEFROST MY WINDSHIELD. THE LETTER STATED THAT IF MY HEAT WORKS TO DO NOTHING. BUT MY CAR IS 11000 MILES PAST WHAT THEY STATE IN THE LETTER TO HAVE IT FIXED FOR FREE. THEY KNOW TH... Read more
PONTIAC
BONNEVILLE
(2003) - FUEL SYSTEM, GASOLINE
Sep 25, 2015
Incident date: Sep 25, 2014
TL* THE CONTACT OWNS A 2003 PONTIAC BONNEVILLE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REFUELED, A FUEL ODOR EMITTED FROM THE VEHICLE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS LEAKING AND THE FUEL TANK PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ... Read more