Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
PONTIAC
GRAND PRIX
(2008) — AIR BAGS
Sep 30, 2015
Incident date: Sep 5, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED, WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIRBAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,500. UPDATED 01/12/16*LJ *TR
PONTIAC
GRAND PRIX
(2008) — ELECTRICAL SYSTEM
Sep 30, 2015
Incident date: Sep 5, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED, WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIRBAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,500. UPDATED 01/12/16*LJ *TR
Incident date: Jul 15, 2011
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING APPROXIMATELY 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Incident date: Sep 21, 2015
I HAVE A PROBLEM WITH THE HEAT AND DEFROSTER IN MY CAR. IT DOES NOT WORK, AND THUS CAUSES MAJOR VISIBILITY PROBLEMS BECAUSE THE WINDOWS CANNOT DEFROST. THIS IS A SAFETY HAZARD, WHICH, IF LEFT UNREPAIRED, COULD CAUSE A WRECK. I TOOK THE CAR TO A GM DEALER, AND THEY DIAGNOSED IT AS A BROKEN TEMPERATURE BLEND DOOR. I'VE DONE SOME RESEARCH ON THIS ISSUE, SINCE IT IS QUITE COSTLY (ABOUT $1100) TO R... Read more
Incident date: Sep 21, 2015
I HAVE A PROBLEM WITH THE HEAT AND DEFROSTER IN MY CAR. IT DOES NOT WORK, AND THUS CAUSES MAJOR VISIBILITY PROBLEMS BECAUSE THE WINDOWS CANNOT DEFROST. THIS IS A SAFETY HAZARD, WHICH, IF LEFT UNREPAIRED, COULD CAUSE A WRECK. I TOOK THE CAR TO A GM DEALER, AND THEY DIAGNOSED IT AS A BROKEN TEMPERATURE BLEND DOOR. I'VE DONE SOME RESEARCH ON THIS ISSUE, SINCE IT IS QUITE COSTLY (ABOUT $1100) TO R... Read more
Incident date: Sep 29, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V28500 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Sep 25, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE OVER HEATED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TURNED OFF AND ALLOWED TO COOL DOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
Incident date: Jul 28, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Sep 25, 2015
ELECTRIC POWER STEERING IS FAILING (IMPELLER IN EPS PUMP) SEVERAL OTHER VEHICLES OF THE SAME YEAR HAVE ALREADY BEEN RECALLED DUE TO THIS FAILURE STEERING JERKS ON IRREGULAR BASIS. SOUNDS LIKE CHUNKS OF METAL MOVING AROUND INSIDE THE STEERING WHEEL PUMP. HAPPENS WHEN YOU ACCELARTE OR TURN THE WHEEL.
Incident date: Jul 31, 2015
PURCHASED VEHICLE 2 MONTHS AGO FROM A GM DEALER. WITHIN 1 MONTH, STABILIZATION TRACK AND TRACTION CONTROL LIGHTS CAME ON. NO APPARENT LOSE OF POWER. TOOK TO BE DIAGNOSED. EGR SENSOR REPLACED. DROVE FOR ANOTHER 2 OR 3 DAYS, SAME LIGHTS CAME BACK ON, IN ADDITION TO CHECK ENGINE LIGHT. HADN'T EVEN GOTTEN EMISSIONS DONE YET, SO HAD TO GET IT REPAIRED. EGR REPLACED. DROVE FOR ANOTHER MONTH, SAME LIGH... Read more
Incident date: Jul 31, 2015
PURCHASED VEHICLE 2 MONTHS AGO FROM A GM DEALER. WITHIN 1 MONTH, STABILIZATION TRACK AND TRACTION CONTROL LIGHTS CAME ON. NO APPARENT LOSE OF POWER. TOOK TO BE DIAGNOSED. EGR SENSOR REPLACED. DROVE FOR ANOTHER 2 OR 3 DAYS, SAME LIGHTS CAME BACK ON, IN ADDITION TO CHECK ENGINE LIGHT. HADN'T EVEN GOTTEN EMISSIONS DONE YET, SO HAD TO GET IT REPAIRED. EGR REPLACED. DROVE FOR ANOTHER MONTH, SAME LIGH... Read more
Incident date: Sep 26, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE REVERSING, THE IGNITION KEY WAS ENCOUNTERED AND FELL OUT OF THE IGNITION SWITCH CAUSING THE VEHICLE TO STALL. THE VEHICLE FAILED TO RESTART AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH HAD NO CONNECTION TO THE STARTER. AS A RES... Read more
Incident date: Sep 26, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE REVERSING, THE IGNITION KEY WAS ENCOUNTERED AND FELL OUT OF THE IGNITION SWITCH CAUSING THE VEHICLE TO STALL. THE VEHICLE FAILED TO RESTART AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH HAD NO CONNECTION TO THE STARTER. AS A RES... Read more
Incident date: Sep 26, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE REVERSING, THE IGNITION KEY WAS ENCOUNTERED AND FELL OUT OF THE IGNITION SWITCH CAUSING THE VEHICLE TO STALL. THE VEHICLE FAILED TO RESTART AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH HAD NO CONNECTION TO THE STARTER. AS A RES... Read more
Incident date: Aug 12, 2015
I HAVE HAD TO CHANGE MY DRIVER'S SIDE HEADLIGHT BULB FOUR TIMES IN FOUR MONTHS. THE LAST ONE THAT I HAD CHANGED BLEW ALMOST IMMEDIATELY AFTER INSTALLATION (WITHIN THREE HOURS).WHEN I TOOK IT BACK TO BE FIXED I WAS TOLD THAT THE CONNECTER CABLE HAS MELTED BECAUSE THE LIGHT GETS TO HOT. NOW I HAVE TO HAVE THAT PART REPLACED AS WELL, AND I AM GIVEN NO GUARANTEE THAT IT WILL LAST EITHER. THE WORST PAR... Read more
Incident date: Aug 12, 2015
I HAVE HAD TO CHANGE MY DRIVER'S SIDE HEADLIGHT BULB FOUR TIMES IN FOUR MONTHS. THE LAST ONE THAT I HAD CHANGED BLEW ALMOST IMMEDIATELY AFTER INSTALLATION (WITHIN THREE HOURS).WHEN I TOOK IT BACK TO BE FIXED I WAS TOLD THAT THE CONNECTER CABLE HAS MELTED BECAUSE THE LIGHT GETS TO HOT. NOW I HAVE TO HAVE THAT PART REPLACED AS WELL, AND I AM GIVEN NO GUARANTEE THAT IT WILL LAST EITHER. THE WORST PAR... Read more
Incident date: Sep 24, 2015
MY G6 WAS RECALLED LAST YEAR BECAUSE OF A PROBLEM WITH THE BCM. THE PROBLEM CAUSED LOSS OF TRACTION CONTROL, CRUISE CONTROL AND THE LIGHTS TO MALFUNCTION. SINCE MY VEHICLE WAS FIXED, I HAVE EXPERIENCED THE SAME PROBLEM SEVERAL TIMES. A SWITCH WAS REPLACED A FEW WEEKS AGO AND THIS TOOK CARE OF THE PROBLEM TEMPORARILY. I AM NOW BEING TOLD THE BCM NEEDS TO BE REPLACED AND WILL COST $800. THE REA... Read more
Incident date: Aug 14, 2014
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO START THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CYLINDER IN THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT ALSO ST... Read more
Incident date: Sep 25, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G3. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE WARNING LIGHT ILLUMINATED AND THE BRAKES FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V460000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Incident date: Sep 25, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G3. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE WARNING LIGHT ILLUMINATED AND THE BRAKES FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V460000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Incident date: Aug 8, 2014
THE VEHICLE WAS IN TO THE LOCAL GM DEALER FOR REGULAR MAINTENANCE SERVICE ON 8/7/14. SHORTLY AFTER THAT, THE INDICATOR LIGHT CAME ON SHOWING THAT THE AIR BAG SYSTEM WAS INOPERATIVE, APPARENTLY DUE TO A FAILED PASSENGER PRESENCE SENSOR ON THE PASSENGER SEAT. TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THE REPAIR WAS APPROXIMATELY $1,000. THE CAR HAD FEWER THAN 13,000 MILES OF USE OVER SIX YEARS... Read more
Incident date: Aug 8, 2014
THE VEHICLE WAS IN TO THE LOCAL GM DEALER FOR REGULAR MAINTENANCE SERVICE ON 8/7/14. SHORTLY AFTER THAT, THE INDICATOR LIGHT CAME ON SHOWING THAT THE AIR BAG SYSTEM WAS INOPERATIVE, APPARENTLY DUE TO A FAILED PASSENGER PRESENCE SENSOR ON THE PASSENGER SEAT. TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THE REPAIR WAS APPROXIMATELY $1,000. THE CAR HAD FEWER THAN 13,000 MILES OF USE OVER SIX YEARS... Read more
Incident date: Sep 23, 2015
MY 2006 TORRENT HAS NO HEAT. I HAVE READ ABOUT THIS PROBLEM AND DO HAVE THE BROKEN TEMPERATURE BLEND DOOR. I DID RECEIVE A LETTER ABOUT THIS FROM GM, BUT SINCE THEN MY CAR HAS BEEN FINE TILL THE OTHER DAY WHEN I NEEDED TO DEFROST MY WINDSHIELD. THE LETTER STATED THAT IF MY HEAT WORKS TO DO NOTHING. BUT MY CAR IS 11000 MILES PAST WHAT THEY STATE IN THE LETTER TO HAVE IT FIXED FOR FREE. THEY KNOW TH... Read more
Incident date: Sep 23, 2015
MY 2006 TORRENT HAS NO HEAT. I HAVE READ ABOUT THIS PROBLEM AND DO HAVE THE BROKEN TEMPERATURE BLEND DOOR. I DID RECEIVE A LETTER ABOUT THIS FROM GM, BUT SINCE THEN MY CAR HAS BEEN FINE TILL THE OTHER DAY WHEN I NEEDED TO DEFROST MY WINDSHIELD. THE LETTER STATED THAT IF MY HEAT WORKS TO DO NOTHING. BUT MY CAR IS 11000 MILES PAST WHAT THEY STATE IN THE LETTER TO HAVE IT FIXED FOR FREE. THEY KNOW TH... Read more
PONTIAC
BONNEVILLE
(2003) — FUEL SYSTEM, GASOLINE
Sep 25, 2015
Incident date: Sep 25, 2014
TL* THE CONTACT OWNS A 2003 PONTIAC BONNEVILLE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REFUELED, A FUEL ODOR EMITTED FROM THE VEHICLE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS LEAKING AND THE FUEL TANK PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ... Read more
Incident date: Aug 1, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) WAS RECEIVED IN AUGUST OF 2014 AND NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) WAS RECEIVED IN JULY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WOULD NOT BE AVAIL... Read more
Incident date: Jul 24, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/25/15*LJ; UPDATED 3/20/18 *JB U... Read more
Incident date: Sep 2, 2014
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. WHILE DRIVING AT AN UNKNOWN SPEED, THE TURN SIGNALS WOULD NOT FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE HAZARD SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO INDICATED THAT THE SECURITY WARNING LIGHT WOULD ILLUMINATE AND THE VEHICLE WOULD NOT START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WA... Read more
Incident date: Sep 2, 2014
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. WHILE DRIVING AT AN UNKNOWN SPEED, THE TURN SIGNALS WOULD NOT FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE HAZARD SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO INDICATED THAT THE SECURITY WARNING LIGHT WOULD ILLUMINATE AND THE VEHICLE WOULD NOT START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WA... Read more
PONTIAC
GRAND PRIX
(2006) — ENGINE
Sep 24, 2015
Incident date: Mar 11, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND THE ELECTRONIC THROTTLE AND REDUCED ENGINE POWER WARNING MESSAGES ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MENTIONED THAT THE VEHICLE STARTED EXPERIENCING THE FAILURE AFTER BEING REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE FAILURE RECURRED MULTIPLE TI... Read more
PONTIAC
GRAND PRIX
(2006) — ELECTRICAL SYSTEM
Sep 24, 2015
Incident date: Mar 11, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND THE ELECTRONIC THROTTLE AND REDUCED ENGINE POWER WARNING MESSAGES ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MENTIONED THAT THE VEHICLE STARTED EXPERIENCING THE FAILURE AFTER BEING REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE FAILURE RECURRED MULTIPLE TI... Read more
PONTIAC
GRAND PRIX
(2006) — EXTERIOR LIGHTING
Sep 24, 2015
Incident date: Mar 11, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND THE ELECTRONIC THROTTLE AND REDUCED ENGINE POWER WARNING MESSAGES ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MENTIONED THAT THE VEHICLE STARTED EXPERIENCING THE FAILURE AFTER BEING REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE FAILURE RECURRED MULTIPLE TI... Read more
PONTIAC
GRAND PRIX
(2006) — STEERING
Sep 24, 2015
Incident date: Sep 19, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE VEHICLE ROLLED INTO THE CURB. AFTER ATTEMPTING TO RESTART THE VEHICLE, THE FRONT OF THE VEHICLE CAUGHT FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT... Read more
Fire
Incident date: Oct 18, 2013
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE EQUIPPED WITH MICHELIN PILOT SPORT A/S PLUS TIRES, SIZE: 215/45/R17 (NA). WHILE DRIVING APPROXIMATELY 30 MPH, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE CONTACT NOTICED THAT ALL FOUR TIRES WERE DEFLATED. THE TIRES WERE NOT DIAGNOSED OR REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE TIRE AND VEHI... Read more
Incident date: Sep 23, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIE... Read more
Incident date: Jan 16, 2014
AFTER COMING TO A COMPLETE STOP - WHEN I BEGIN TO ACCELERATE THE CAR DOES NOT WANT TO MOVE - THEN I HAVE TO LET OFF THE GAS AND TRY AGAIN IT WILL SLOWLY MOVE AND THEN JERK. IT DOES A HARDSHIFT AND WILL DO THIS AT RANDOM TIMES- NO MATTER IF I HAVE DRIVEN 0 OR 10 OR 100 MILES . SOMETIMES IT WILL HARDSHIFT WHEN I FIRST LEAVE IN THE MORNING AND SOMETIMES IT DOESNT. SOMETIMES IT HARDSHIFTS MID DAY - ... Read more
Incident date: Jan 16, 2014
AFTER COMING TO A COMPLETE STOP - WHEN I BEGIN TO ACCELERATE THE CAR DOES NOT WANT TO MOVE - THEN I HAVE TO LET OFF THE GAS AND TRY AGAIN IT WILL SLOWLY MOVE AND THEN JERK. IT DOES A HARDSHIFT AND WILL DO THIS AT RANDOM TIMES- NO MATTER IF I HAVE DRIVEN 0 OR 10 OR 100 MILES . SOMETIMES IT WILL HARDSHIFT WHEN I FIRST LEAVE IN THE MORNING AND SOMETIMES IT DOESNT. SOMETIMES IT HARDSHIFTS MID DAY - ... Read more
Incident date: Sep 6, 2012
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE HEADLIGHT WIRING HARNESS MELTED. AN INDIVIDUAL INSPECTED THE VEHICLE AND REMOVED THE BURNT WIRING AND THEN RECONNECTED THE OTHER WIRES. IN ADDITION, THE PASSENGER'S SIDE HEADLIGHT BULB WAS REPLACED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAIL... Read more
Fire
Incident date: Sep 3, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO TURN IN ANY DIRECTION AFTER NUMEROUS ATTEMPTS. IN ADDITION, THE GEAR LEVER WOULD NOT SHIFT FROM THE PARK POSITION. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION CYLINDER AND MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAI... Read more
Incident date: Apr 17, 2013
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT THE BRAKE LIGHTS FAILED TO ILLUMINATE. ALSO, WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE LIGHTS ILLUMINATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE FAILURE RECURRED NUMEROUS TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT ... Read more
Incident date: Apr 17, 2013
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT THE BRAKE LIGHTS FAILED TO ILLUMINATE. ALSO, WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE LIGHTS ILLUMINATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE FAILURE RECURRED NUMEROUS TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT ... Read more
Incident date: Apr 17, 2013
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT THE BRAKE LIGHTS FAILED TO ILLUMINATE. ALSO, WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE LIGHTS ILLUMINATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE FAILURE RECURRED NUMEROUS TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT ... Read more
Incident date: Jul 2, 2015
I WAS DRIVING HOME GOING 65 MPH DOWN A MAJOR HIGHWAY ON A CLEAR WARM NIGHT. ALL OF A SUDDEN MY 2007 PONTIAC G6 PULLED TO THE RIGHT AND I COULDN'T CORRECT IT. WHEN THE CAR FINALLY RESPONDED, I WAS THROWN ACROSS THE HIGHWAY INTO THE DIVIDER CABLES. MY AIRBAGS DIDN'T DEPLOY AND THE ENTIRE FRONT END WAS CRUSHED. THANK GOODNESS I WAS NOT AROUND ANY OF THE SEMI-TRUCKS THAT CAME UP OVER THE SMALL HILL... Read more
Crash
1 injured
Incident date: Jul 2, 2015
I WAS DRIVING HOME GOING 65 MPH DOWN A MAJOR HIGHWAY ON A CLEAR WARM NIGHT. ALL OF A SUDDEN MY 2007 PONTIAC G6 PULLED TO THE RIGHT AND I COULDN'T CORRECT IT. WHEN THE CAR FINALLY RESPONDED, I WAS THROWN ACROSS THE HIGHWAY INTO THE DIVIDER CABLES. MY AIRBAGS DIDN'T DEPLOY AND THE ENTIRE FRONT END WAS CRUSHED. THANK GOODNESS I WAS NOT AROUND ANY OF THE SEMI-TRUCKS THAT CAME UP OVER THE SMALL HILL... Read more
Crash
1 injured
Incident date: Jul 2, 2015
I WAS DRIVING HOME GOING 65 MPH DOWN A MAJOR HIGHWAY ON A CLEAR WARM NIGHT. ALL OF A SUDDEN MY 2007 PONTIAC G6 PULLED TO THE RIGHT AND I COULDN'T CORRECT IT. WHEN THE CAR FINALLY RESPONDED, I WAS THROWN ACROSS THE HIGHWAY INTO THE DIVIDER CABLES. MY AIRBAGS DIDN'T DEPLOY AND THE ENTIRE FRONT END WAS CRUSHED. THANK GOODNESS I WAS NOT AROUND ANY OF THE SEMI-TRUCKS THAT CAME UP OVER THE SMALL HILL... Read more
Crash
1 injured
Incident date: Jul 29, 2014
STARTED SMELLING FUEL ON EXTERIOR OF THE VEHICLE, MOST PROMINENTLY NEAR THE GAS TANK. TOOK IT TO THE DEALERSHIP AND FOUND THAT THE LINE CONNECTED TO THE FUEL PUMP WAS CORRODING AND FUEL WAS LEAKING. THEY WILL HAVE TO REPLACE THE ENTIRE FUEL PUMP MODULE, AS PARTS ARE NOT SOLD SEPARATELY. THE MECHANIC SAID THAT THESE ARE KNOWN ISSUES WITH PONTIACS. DID A LITTLE DIGGING AND FOUND THAT THERE WERE OV... Read more
Incident date: Sep 12, 2015
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND AM. WHILE DRIVING 5 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER FOR REPAIR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.
Incident date: Jun 3, 2014
2002 PONTIAC GRAND AM. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED ON JUNE 3, 3014, THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE REPAIR SHOP RECOMMENDED THE CONSUMER VISIT THE DEALER, BECAUSE A RECALL HAD BEEN ISSUED FOR THE PROBLEM. THE DEALER INFORMED THE CONSUMER, HIS VIN WAS NOT INCLUDED IN THE RECALL. THE CONSUMER... Read more
Incident date: Jan 2, 2015
FOR MONTHS THE AIRBAG, TRACTION CONTROL AND SEATBELT LIGHTS HAVE LIT INTERMITTENTLY AND STAYED ON FOR A FEW MINUTES OR A FEW DAYS. SOMETIMES THEY LIGHT IMMEDIATELY UPON STARTING THE VEHICLE OR THEY MIGHT LIGHT UP IN A FEW MINUTES OR IN AN HOUR OR TWO. WHEN THERE IS A FRONT SEAT PASSENGER THE AIRBAG LIGHT STAYS ON AT LEAST UNTIL THE PASSENGER GETS OUT. AFTER SEEING THE RECALLS FOR THE 2007 TORRENT,... Read more