Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Sep 19, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE, IT WAS BROUGHT TO THE CONTACT'S ATTENTION THAT THE PASSENGER SIDE HEADLIGHT FAILED TO ILLUMINATE AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE BULB WAS CHANGED, HOWEVER THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE ATTEMPTING TO REPLACE THE BULB, IT WAS WITNESSE... Read more
Fire
Incident date: Oct 21, 2015
2008 PONTIAC G5. CONSUMER WRITES IN REGARDS TO RECALL NOTICE 12V-459 ISSUES. *SMD THE CONSUMER STATED HE NEVER RECEIVED A RECALL NOTICE REGARDING THE ABOVE RECALL. HOWEVER, HE DID RECEIVE RECALL NOTICES 14V047000 AND 14V171000. AFTER SMELLING FAINT GASOLINE FUMES OVER A PERIOD OF SEVERAL MONTHS, THE CONSUMER BEGAN TO NOTICE A SMALL GASOLINE PUDDLE UNDER THE VEHICLE WHEN IT WAS PARKED. ON OCTO... Read more
PONTIAC
GRAND PRIX
(2002) — ENGINE
Nov 16, 2015
Incident date: Oct 5, 2015
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE DRIVING 35 MPH, THE CONTACT SMELLED A BURNING ODOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE ... Read more
PONTIAC
GRAND PRIX
(2004) — ELECTRICAL SYSTEM
Nov 16, 2015
Incident date: Oct 5, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE KEY WAS STUCK WITHIN THE IGNITION SWITCH. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Jul 7, 2015
THE SENSORS IN MY VEHICLE DOESN'T WORK! I ALWAYS GET A SERVICE ALARM SAYING CHECK PASSENGER AIR BAG THE PASSENGER SEATBELT INDICATOR COMES ON WHEN THERE'S A PASSENGER THEREAND THE SEATBELT IS ON. ALSO MYSTEERING WHEEL IS CRAZY, MY SIGNALS DOESN'T WORK WELL BECAUSEMY STEERING WHEEL STAYS AT A 90 ANGLE AFTER HAVING AN ALIGNMENT. THERE ARE PLENTY OF PEOPLE I HAVEHEARD HAS THESE PROBLEMS. IN THE INCID... Read more
Incident date: Nov 2, 2015
I HAVE HAD THIS CAR FOR ABOUT 5 MONTHS AND ONE DAY THE SERVICE AIR BAG LIGHT CAME ON AND STAYED ON.
Incident date: Nov 10, 2015
HEADLAMPS GO OUT AND COME ON FREQUENTLY WHILE DRIVING AT NIGHT. VEHICLE HAS TO PULL OVER AND LET HEADLAMPS COOL BEFORE RESUMING
PONTIAC
GRAND PRIX
(2004) — SERVICE BRAKES
Nov 15, 2015
Incident date: Mar 15, 2015
PROBLEM: THE ABS GETS ACTIVATED WITHOUT CAUSE. DESCRIPTION: I FIRST NOTICED PROBLEM AROUND MARCH, 2015 AND, AT APPROXIMATELY 158,000 MILES. IT WAS BARELY NOTICEABLE AT FIRST, WITH FAINT METAL SCRAPPING-LIKE NOISES BEING EMITTED, THAT COINCIDED WITH SLIGHT PULSATING VIBRATIONS BEING FELT ON THE BRAKE PEDAL AS I APPLIED THE BRAKES. THE ABS WARNING LIGHT ALSO CAME ON, BUT A FEW DAYS LATER, IT WENT... Read more
PONTIAC
GRAND PRIX
(2005) — UNKNOWN OR OTHER
Nov 15, 2015
Incident date: Nov 15, 2015
VANDALISM (BROKEN DRIVER SIDE WINDOW AND ALARM DID NOT SOUND OFF)
Incident date: Nov 14, 2015
WHEN DRIVING MY PONTIAC G6 THERE APPEARS TO BE A SLIGHT CLUNK COMING FROM THE FRONT STEERING SYSTEM. ON TURNS THE SAME CLUNK HAPPENS AND YOU CAN FEEL IT EVER SO SLIGHTLY ON THE STEERING WHEEL. THE STEERING IS VERY TIGHT WHILE DRIVING BUT AS SOON AS I'M STOPPED IT LOOSENS UP NOTICEABLY. AFTER DOING SOME RESEARCH ABOUT THE CAR I'VE FOUND THAT THIS MODEL IS A CANDIDATE FOR A RECALL INVOLVING THE U-JO... Read more
Incident date: Aug 21, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT A STRONG FUEL ODOR WAS SURROUNDING THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PLASTIC SUPPLY TO THE FUEL RESERVOIR ASSEMBLY FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
Incident date: Aug 7, 2015
WE NEVER HAD A PROBLEM WITH LOSS OF POWER STEERING BUT DID SEE THE POWER STEERING MESSAGE ON THE DISPLAY FLASH A FEW TIMES. WE DECIDED TO BRING THE CAR TO THE DEALER TO GET THE 3 RECALLS DONE ON IT OF WHICH ONE OF THEM WAS FOR THE POWER STEERING MESSAGE. AFTER THE RECALL WAS DONE WE WENT TO PICK UP THE CAR AND THE POWER STEERING DID NOT WORK INTERMITTENTLY. WE BROUGHT IT BACK TO THE DEALER AND THE... Read more
Incident date: Oct 12, 2015
I HAVE A 2010 PONTIAC G6 AND SINCE PURCHASING THE VEHICLE I'VE HAD IT INTO GM SERVICE CENTERS SEVERAL TIMES TO CORRECT AN ISSUE WITH MY BRAKE LIGHT LAMPS NOT WORKING. WHILE DRIVING, WHEN I WOULD PRESS THE BRAKE PEDAL, THE LAMPS WOULD NOT ILLUMINATE, AND WHEN NOT PRESSING THE PEDAL AND DRIVING THE LAMPS WOULD OCCASIONALLY ILLUMINATE. ADDITIONALLY, THE SERVICE TRACTION LIGHT AND SERVICE ESC LIGHT WO... Read more
Incident date: Oct 12, 2015
I HAVE A 2010 PONTIAC G6 AND SINCE PURCHASING THE VEHICLE I'VE HAD IT INTO GM SERVICE CENTERS SEVERAL TIMES TO CORRECT AN ISSUE WITH MY BRAKE LIGHT LAMPS NOT WORKING. WHILE DRIVING, WHEN I WOULD PRESS THE BRAKE PEDAL, THE LAMPS WOULD NOT ILLUMINATE, AND WHEN NOT PRESSING THE PEDAL AND DRIVING THE LAMPS WOULD OCCASIONALLY ILLUMINATE. ADDITIONALLY, THE SERVICE TRACTION LIGHT AND SERVICE ESC LIGHT WO... Read more
Incident date: Oct 12, 2015
I HAVE A 2010 PONTIAC G6 AND SINCE PURCHASING THE VEHICLE I'VE HAD IT INTO GM SERVICE CENTERS SEVERAL TIMES TO CORRECT AN ISSUE WITH MY BRAKE LIGHT LAMPS NOT WORKING. WHILE DRIVING, WHEN I WOULD PRESS THE BRAKE PEDAL, THE LAMPS WOULD NOT ILLUMINATE, AND WHEN NOT PRESSING THE PEDAL AND DRIVING THE LAMPS WOULD OCCASIONALLY ILLUMINATE. ADDITIONALLY, THE SERVICE TRACTION LIGHT AND SERVICE ESC LIGHT WO... Read more
Incident date: Sep 15, 2015
PONTIAC SOLSTICE PASSENGER PRESENCE SENSOR HAS FAILED THEREBY CAUSING A FAILURE OF THE PASSENGER AIRBAG SYSTEM AND THE CONTINUAL ILLUMINATION OF THE AIRBAG FAILURE LIGHT.
Incident date: Sep 15, 2015
PONTIAC SOLSTICE PASSENGER PRESENCE SENSOR HAS FAILED THEREBY CAUSING A FAILURE OF THE PASSENGER AIRBAG SYSTEM AND THE CONTINUAL ILLUMINATION OF THE AIRBAG FAILURE LIGHT.
PONTIAC
GRAND PRIX
(1997) — ENGINE
Nov 13, 2015
Incident date: Nov 11, 2015
TL* THE CONTACT OWNED A 1997 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED, THE CONTACT NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT OPENED THE HOOD AND THE VEHICLE ENGULFED INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT INFORMED THAT THE BATTERY HAD EXPLODED. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHI... Read more
Fire
PONTIAC
GRAND PRIX
(2007) — AIR BAGS
Nov 13, 2015
Incident date: Sep 11, 2013
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING SUDDENLY FAILED AND CAUSED THE DRIVER TO LOSE CONTROL AND CRASH INTO A WALL. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS DID NOT FUNCTION PROPERLY. THE DRIVER INJURED THE LEFT ANKLE AND BOTH WRISTS. THE FRONT SEAT PASSENGER SUFFERED AN INJURED LEG. NO POLICE REPORT WAS FILED. THE VEHICLE WAS T... Read more
2 injured
PONTIAC
GRAND PRIX
(2007) — SERVICE BRAKES
Nov 13, 2015
Incident date: Sep 11, 2013
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING SUDDENLY FAILED AND CAUSED THE DRIVER TO LOSE CONTROL AND CRASH INTO A WALL. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS DID NOT FUNCTION PROPERLY. THE DRIVER INJURED THE LEFT ANKLE AND BOTH WRISTS. THE FRONT SEAT PASSENGER SUFFERED AN INJURED LEG. NO POLICE REPORT WAS FILED. THE VEHICLE WAS T... Read more
2 injured
PONTIAC
GRAND PRIX
(2007) — STEERING
Nov 13, 2015
Incident date: Sep 11, 2013
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING SUDDENLY FAILED AND CAUSED THE DRIVER TO LOSE CONTROL AND CRASH INTO A WALL. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS DID NOT FUNCTION PROPERLY. THE DRIVER INJURED THE LEFT ANKLE AND BOTH WRISTS. THE FRONT SEAT PASSENGER SUFFERED AN INJURED LEG. NO POLICE REPORT WAS FILED. THE VEHICLE WAS T... Read more
2 injured
Incident date: Sep 3, 2013
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE STOPPED AT A RED LIGHT, THE ENGINE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE CAUSED ANOTHER VEHICLE TO CRASH INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO HER LEFT SHOULDER, AND WHIP LASH. THE CONTACT RECEIVED MEDI... Read more
Crash
1 injured
Incident date: Sep 3, 2013
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE STOPPED AT A RED LIGHT, THE ENGINE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE CAUSED ANOTHER VEHICLE TO CRASH INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO HER LEFT SHOULDER, AND WHIP LASH. THE CONTACT RECEIVED MEDI... Read more
Crash
1 injured
Incident date: Nov 8, 2015
STARTED FEELING A POPPING SOUND WHEN STOPED AT A LIGHT AND OR TUNING, FEELS LIKE COMING FROM STEERING COLUM..
Incident date: Nov 8, 2015
STARTED FEELING A POPPING SOUND WHEN STOPED AT A LIGHT AND OR TUNING, FEELS LIKE COMING FROM STEERING COLUM..
Incident date: Nov 8, 2015
STARTED FEELING A POPPING SOUND WHEN STOPED AT A LIGHT AND OR TUNING, FEELS LIKE COMING FROM STEERING COLUM..
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) WAS RECEIVED IN JULY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTAC... Read more
Incident date: Nov 9, 2015
DRIVING HOME TWO NIGHTS AGO THROUGH THE CITY AND THE DRIVER'S SIDE WINDOW WOULDN'T ROLL UP AND ALMOST BROKE. IT IS LOOSE OF THE REGULATOR AND OUT OF THE TRACK. ONCE I GOT HOME, I HAD TO REMOVE SIDE PANEL TO GET IT BACK IN THE GUIDE IN ORDER TO CLOSE IT. STILL BROKEN. GM/PONTIAC SAYS IT IS NOT WITHIN THE ASSIGNED RECALL VINS. BUT IT IS THE EXACT SAME ISSUE!
Incident date: Jul 14, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AV... Read more
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILA... Read more
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT FOR TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
PONTIAC
GRAND PRIX
(2008) — EXTERIOR LIGHTING
Nov 12, 2015
Incident date: Oct 1, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE HEADLIGHTS FAILED TO REMAIN ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Incident date: Nov 7, 2015
STEERING WHEEL SHAKES AT IDLE AND WHILE DRIVING, CREATING DIFFICULTY STEERING. POWER STEERING ALERT ON INFO SCREEN. LOSS OF POWER STEERING. TURN VEHICLE OFF AND STEERING RETURNS. GM DEALER STATES THE POWER STEERING MODULE IS BAD BUT IS NOT APART OF THE STEERING RECALL.
Incident date: Jun 3, 2014
PURCHASED THE 2009 VEHICLE USED WITH 103,000 MILES, CAR WAS DECENT AT FIRST .. NOW LOSS OF POWER AND THE CAR SHUTS ITSELF OFF CONSTANTLY WHEN GOING TO START IT. MAKES A DIESEL SOUND VERY ROUGH. SOMETIMES TURNS ITSELF OFF MORE THAN ONCE IN ONE DAY OR EVERY OTHER DAY. GARAGES HAVE LOOKED AT THE ISSUE BUT NOTHING FOUND !
Incident date: Jun 3, 2014
PURCHASED THE 2009 VEHICLE USED WITH 103,000 MILES, CAR WAS DECENT AT FIRST .. NOW LOSS OF POWER AND THE CAR SHUTS ITSELF OFF CONSTANTLY WHEN GOING TO START IT. MAKES A DIESEL SOUND VERY ROUGH. SOMETIMES TURNS ITSELF OFF MORE THAN ONCE IN ONE DAY OR EVERY OTHER DAY. GARAGES HAVE LOOKED AT THE ISSUE BUT NOTHING FOUND !
Incident date: Oct 21, 2015
MY VEHICLE STARTED TO OVERHEAT ON ME SO I STOPPED AND CHECKED THE COOLANT LEVELS. I TOP THE COOLANT LEVEL OFF AND CONTINUED ON MY TRIP (TEMP GAUGE BACK TO NORMAL). AS I GOT HOME THE CAR STARTED TO OVERHEAT AGAIN AND I CHECKED ALL FLUID LEVELS BUT EVERYTHING WAS NORMAL. I LET THE CAR SIT FOR APPROXIMATELY 30 AND THEN CONTINUED DRIVING. I TOOK THE CAR TO MY PERSONAL MECHANIC AND HE CHANGED THE THERM... Read more
Incident date: Aug 15, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC TORRENT. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE HESITATED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE ELECTRONIC STABILITY CONTROL AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.
Incident date: Aug 15, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC TORRENT. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE HESITATED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE ELECTRONIC STABILITY CONTROL AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.
Incident date: Aug 15, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC TORRENT. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE HESITATED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE ELECTRONIC STABILITY CONTROL AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.
Incident date: Jul 24, 2015
I RECEIVED A NOTICE ABOUT THE AIRBAG RECALL IN JULY, AND THE RECOMMENDATION IS "THE FRONT PASSENGER SEAT SHOULD NOT BE OCCUPIED". I'VE CALLED EVERYONE, GM, THE LOCAL DEALER, THE VEHICLE SAFETY HOTLINE, ETC. AND THE ANSWER IS THAT THE PART IS UNAVAILABLE AND IT WILL TAKE 1-3 YEARS TO GET IT. THIS IS UNACCEPTABLE, MY CAR IS UNSAFE AND I HAVE NO ALTERNATIVE. I CALLED A SHOP TO SEE IF THEY COULD D... Read more
Incident date: Nov 10, 2015
ON JUNE 16, 2015, TOYOTA ISSUED AN EXPANDED RECALL ON AIRBAGS IN A WIDE RANGE OF THEIR VEHICLES. MY 2006 PONTIAC VIBE IS INCLUDED IN THE RECALL. IT IS NOW NOVEMBER 10, 2015 AND NO RESOLUTION IS IN SITE. THIS IS A POSSIBLY LIFE-THREATENING CONDITION IN THE VEHICLE AND NOTHING HAS BEEN DONE ABOUT IT. WHAT IS THE NHTSA DOING TO HOLD TOYOTA AND GM ACCOUNTABLE FOR THIS INEXCUSABLE DELAY? I HAVE NOT HAD... Read more
Incident date: Jul 2, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 15, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 210,000... Read more
Incident date: Jul 15, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 248,000.
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVA... Read more
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS ... Read more
PONTIAC
GRAND PRIX
(2002) — ENGINE
Nov 9, 2015
Incident date: Sep 21, 2015
AFTER ARRIVING TO WORK, DRIVING 22 MILES WITHOUT DIFFICULTY, PARKED THE CAR WHERE I WORK IN PA. I WAS IN WORK FOR 5 MINUTES AND THE ENGINE CAUGHT FIRE. THE CAR WAS TOTALED FROM MY INSURANCE COMPANY. I LATER FOUND OUT THERE WAS A RECALL ON THIS VEHICLE IN OCTOBER OF 2015. I WAS NEVER NOTIFIED OF 2 OTHER RECALLS ON THIS VEHICLE ALL THREE FOR OIL LEAKS. FIRE AND POLICE OF HERMITAGE PA, ARRIVED AT SCE... Read more
Fire
Incident date: Sep 18, 2006
AFTER OWNING THE CAR LESS THAN 3 YEARS, THE SEAT BACK LATCHES STARTED STICKING SO ANYONE WHO WAS IN THE BACK SEAT HAD A HARD TIME GETTING OUT OR GETTING IN FOR THAT MATTER! AFTER A TIME THE LATCHES STOPPED WORKING ALTOGETHER SO IT BECAME IMPOSSIBLE TO GET PEOPLE OUT OF THE BACK SEAT IF THEY WERE ABLE TO GET IN. THE POWER SEATS HAD TO BE MOVED ALL THE WAY FORWARD, JUST TO GIVE A SMALL SPACE FOR PAS... Read more
Incident date: Nov 6, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL JERKED TO THE LEFT AND THE VEHICLE LOST POWER. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED. THE FAILURE RECURRED ON THE WAY HOME. THE VEHICLE WAS LATER TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO B... Read more
Incident date: Nov 6, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKE LIGHTS RANDOMLY ILLUMINATED. IN ADDITION, WHEN THE BRAKE PEDAL WAS ENGAGED, THE BRAKE LIGHT FAILED TO ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR BRAKE LAMPS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON TWO SEPARATE OCCASIONS, BUT THE FAILURE RECURRED. T... Read more