Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Dec 1, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT 3 MPH AND MAKING A U-TURN, THE VEHICLE STARTED SMOKING WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND OPENED THE HOOD AND NOTICED THE VEHICLE WAS ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THERE WAS NO POLICE REPORT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO AN INDEPENDENT M... Read more
Fire
Incident date: Dec 1, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT 3 MPH AND MAKING A U-TURN, THE VEHICLE STARTED SMOKING WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND OPENED THE HOOD AND NOTICED THE VEHICLE WAS ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THERE WAS NO POLICE REPORT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO AN INDEPENDENT M... Read more
Fire
Incident date: Dec 8, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING). THE MANUFACTURER WAS NOT... Read more
PONTIAC
GRAND PRIX
(2008) - STEERING
Dec 10, 2015
Incident date: Dec 10, 2015
HAD THE POWER STEERING REPLACED 3 TIMES IN THE LAST 3 YEARS. TALKED TO OTHERS THAT HAVE THE SAME CAR THEY ALSO HAVE THE SAME PROBLEM WITH THE POWER STEERING UNIT LEAKING. MY COMPANY HAD SEVERAL GRAND PRIX'S AS A COMPANY CAR FOR YEARS THEY ALSO EXPRESSED THIS WAS A PROBLEM. I'VE HAD THE LINES BURST ON THIS UNIT AS WELL. ALSO MANY OF THEM SAID THEY DIDN'T FIX THIS THEY JUST KEEP ADDING FLUID WEEKLY.... Read more
Incident date: Aug 10, 2014
MY GEARSHIFT BROKE,FUEL GAGE DON'T WORK,MY CAR BOUNCE UP AND DOWN WHEN DRIVING SLIDING DOORS WON'T CLICK OPEN.WHEN START CAR UP AND PUT IN GEAR DRIVE OR REVEARSE WON'T MOVE JUST RIVE UP.
Incident date: Aug 10, 2014
MY GEARSHIFT BROKE,FUEL GAGE DON'T WORK,MY CAR BOUNCE UP AND DOWN WHEN DRIVING SLIDING DOORS WON'T CLICK OPEN.WHEN START CAR UP AND PUT IN GEAR DRIVE OR REVEARSE WON'T MOVE JUST RIVE UP.
Incident date: Aug 10, 2014
MY GEARSHIFT BROKE,FUEL GAGE DON'T WORK,MY CAR BOUNCE UP AND DOWN WHEN DRIVING SLIDING DOORS WON'T CLICK OPEN.WHEN START CAR UP AND PUT IN GEAR DRIVE OR REVEARSE WON'T MOVE JUST RIVE UP.
Incident date: Dec 6, 2015
THE AIR BAG SENSOR IN MY VEHICLE FAILED SHORTLY AFTER LOGGING 25,000 MILES. THE FAILURE INDICATION HAPPENED AT SLOW SPEED WHILE TURNING LEFT ONTO A BUMPY ROAD. ANY PASSENGER IN THE CAR FACES ADDED RISK IF AN ACCIDENT WERE TO OCCUR. IT IS MY UNDERSTANDING THAT THE OWNER'S COST TO FIX THIS ITEM IS PROHIBITIVE ($800 OR MORE), AND THAT THE EARLY FAILURE OF THIS PART IS SOMEWHAT COMMON FOR THIS VEHICL... Read more
PONTIAC
BONNEVILLE
(2003) - ENGINE
Dec 10, 2015
Incident date: Dec 1, 2015
LEAKING OIL, SAME ENGINE AS OTHER CARS IN RECENT RECALL.
Incident date: Jul 15, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT... Read more
Incident date: Nov 12, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. WHILE DRIVING 25 MPH, THE TIRES MADE CONTACT WITH THE SIDEWALK. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A POLE. THE AIR BAGS DEPLOYED AND EMITTED FLAMES AND METAL FRAGMENTS. THE CONTACT MENTIONED THAT THE WINDSHIELD SHATTERED. DUE TO THE FLAMES, THE SEATS AND HEADLINER WERE COMPLETELY BURNED. THE DRIVER AND PASSENGER SUSTAINED BURNS TO THE... Read more
Crash
Fire
2 injured
Incident date: Jul 24, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIR... Read more
Incident date: Jul 9, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS ... Read more
Incident date: Jul 14, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PAR... Read more
Incident date: Dec 7, 2015
I HAVE ISSUES WITH THE STEERING AND POWER STEERING AS IN THE RECALLS THRU 2009 MODELS. IT WILL GO OUT. SOMETIMES YOU CAN TURN THE CAR OFF AND ON AND IT WILL WORK AGAIN FOR A MINUTE. I OWN A 2010 PONTIAC G6 THAT WITHIN THE LAST WEEK INCURRED A POWER STEERING FAILURE. RECALL RESEARCH SHOWS THAT ON MARCH 2014 THE NHTSA REQUIRED GM TO ISSUE A RECALL FOR THIS EXACT PROBLEM, HOWEVER, IT ONLY COVERED THE... Read more
Incident date: Dec 7, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIR... Read more
Incident date: Dec 13, 2013
VERY PRONOUNCED STEERING RATTLE AT LOW SPEEDS OVER ROUGH TERRAIN AND ALSO WHEN BRAKING.
PONTIAC
GRAND PRIX
(2004) - ENGINE
Dec 7, 2015
Incident date: Dec 1, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT ANTI-FREEZE WAS LEAKING FROM THE VEHICLE AND THE OIL LEVEL WAS LOW. THE CONTACT MENTIONED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE FAILURE RECURRED NINE MONTHS LATER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED ... Read more
PONTIAC
GRAND PRIX
(2007) - EXTERIOR LIGHTING
Dec 7, 2015
Incident date: Apr 2, 2015
CAMPAIGN ID NUMBER15V-519 RECALL 14291 THE LEFT HEADLIGHT KEEPS BURNING OUT AND THIS RECALL IS SUPPOSE TO FIX THAT SITUATION BUT THE LOCAL DEALERS SAY NO SOLUTION HAS BEEN FOUND. WHAT ARE THE OWNERS OF THESE VEHICLES SUPPOSE TO DO. I HAVE PLACE 4 OR 5 LIGHTS IN THIS CAR TO DATE. A SOLUTION SURELY HAS BEEN FOUND. IF NOT GM SHOULD BUY THE CAR.
Incident date: Dec 4, 2015
MY WIFE WAS THE DRIVER. SHE HAD STOPPED TO BACK UP AND SWING INTO HER NORMAL PARKING SPOT. SHE HAD BEEN PARKING IN THIS SPOT FOR ALMOST 5 YEARS. THE CAR SUDDENLY ACCELERATED FROM THE STOP AND THOUGH SHE APPLIED THE BRAKES AND PARKING BRAKE, THE CAR ACCELERATED 40' THROUGH OUR BUSHES AND KNOCKED DOWN THE NEIGHBORS CHAIN LINK FENCE BEFORE STOPPING. IT STOPPED MOVING BECAUSE THE FWD WHEELS WERE OFF T... Read more
Incident date: Nov 15, 2015
WIRING HARNESS CONNECTION TO LOW BEAM HEADLIGHT MELTED CAUSING LOW BEAM NOT TO WORK ON DRIVER SIDE OF VEHICLE. AFTER FINDING ISSUE INSPECTED PASSENGER SIDE AND IT IS ALSO SHOWING SIDES OF DEGRADATION. UNLESS YOU CAN FIND A HARNESS AT A SCRAP YARD YOU MUST COMPLETELY REPLACE THE HEADLIGHT ASSEMBLY ACCORDING TO THE DEALERSHIP AT A COST OF OVER $300!
Incident date: Nov 15, 2015
WIRING HARNESS CONNECTION TO LOW BEAM HEADLIGHT MELTED CAUSING LOW BEAM NOT TO WORK ON DRIVER SIDE OF VEHICLE. AFTER FINDING ISSUE INSPECTED PASSENGER SIDE AND IT IS ALSO SHOWING SIDES OF DEGRADATION. UNLESS YOU CAN FIND A HARNESS AT A SCRAP YARD YOU MUST COMPLETELY REPLACE THE HEADLIGHT ASSEMBLY ACCORDING TO THE DEALERSHIP AT A COST OF OVER $300!
Incident date: Dec 5, 2015
NO ACCELERATION OF THE CAR OVER 40 MPH AND WOULD SUDDENLY TURN OFF WHILE DRIVING THIS WAS BOTH IN THE CITY AND HIGHWAY. STRONG FUEL SMELL. LEAKAGE UNDERNEATH THE CAR. UPON DROPPING THE FUEL TANK THERE WAS FUEL SPILLED AND ACCUMULATED EVERYWHERE.
Incident date: Dec 2, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING ABILITY SEIZED AND CAUSED THE CONTACT TO STRIKE A UTILITY POLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. ....UPDAT... Read more
Crash
Incident date: Dec 1, 2015
THIS HAS HAPPENED ON MORE THAN ONE OCCASSIONS AND AFTER DOING A SEARCH ON THE INTERENET I HAVE FOUND OTHERS WHO HAVE HAD THE SAME PROBLEM. MY CAR STARTS BUT IT DOES NOT TURN OVER ALL THE WAY. IT WILL DO THIS SEVERAL TIMES THEN IT FINALLY STARTS. THE BATTERY IS BRAND NEW AND IS VERY STRONG, AND LIKE I MENTIONED IT STARTS AND IS STRONG IT JUST DOES NOT TURN ALL THE WAY OVER. ALTERNATOR IS FIN... Read more
Incident date: Dec 1, 2015
THIS HAS HAPPENED ON MORE THAN ONE OCCASSIONS AND AFTER DOING A SEARCH ON THE INTERENET I HAVE FOUND OTHERS WHO HAVE HAD THE SAME PROBLEM. MY CAR STARTS BUT IT DOES NOT TURN OVER ALL THE WAY. IT WILL DO THIS SEVERAL TIMES THEN IT FINALLY STARTS. THE BATTERY IS BRAND NEW AND IS VERY STRONG, AND LIKE I MENTIONED IT STARTS AND IS STRONG IT JUST DOES NOT TURN ALL THE WAY OVER. ALTERNATOR IS FIN... Read more
PONTIAC
GRAND PRIX
(2000) - ENGINE
Dec 4, 2015
Incident date: Dec 4, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE PARKED, THE CONTACT OBSERVED EXCESSIVE SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE WHILE THE LOW COOLANT WARNING LIGHT ILLUMINATED. A FIRE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE FAILURE OCCURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT SHE RECEIVED NOTIFICATION O... Read more
Fire
Incident date: Sep 23, 2015
AN ALERT ON THE DASH TO SERVICE AIR BAG CAME ON. APPARENTLY A SWITCH WENT CAUSING THE PASSENGER SIDE AIR BAG TO FAIL TO ACTIVATE PROPERLY. THIS LIGHT WAS WHEN STATIONARY AND WHEN DRIVING. THE REPAIR WAS OVER $700 AT PARKS CHEVROLET IN CHARLOTTE, NC.
Incident date: Jul 14, 2015
TWO TIRES KEEP LOSING AIR. ONE SEVERELY ENOUGH THAT IT IS BELOW 20 LBS OF PRESSURE EVERY MORNING REQUIRING ME TO ADD AIR WITH A HAND PUMP EVERY DAY OR DRIVE ON ONE OR MORE TIRES DANGEROUSLY LOW ON AIR. THIS HAS BEEN HAPPENING FOR MONTHS. PARKS CHEVROLET IN CHARLOTTE, NC SAYS THEY HAVE NO SOLUTION. A GOOD YEAR TIRE AND AUTO CENTER AND A DISCOUNT TIRE CENTER BOTH SAID THAT THE CHROME ON THE INTE... Read more
Incident date: Nov 25, 2015
AS I STARTED MY VEHICLE I NOTICED A MESSAGE SAYING TO SERVICE STABILITRACK CONTROL. I TRIED PRESSING THE BUTTON TO TAKE IT OFF BUT NOTHING.
Incident date: Jun 21, 2015
TL* THE CONTACT OWNED A 2004 PONTIAC VIBE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE VIN WAS INCLUDED IN THE N... Read more
Crash
1 injured
Incident date: Jun 21, 2015
TL* THE CONTACT OWNED A 2004 PONTIAC VIBE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE VIN WAS INCLUDED IN THE N... Read more
Crash
1 injured
Incident date: Dec 3, 2015
TAKATA AIR BAGS RECALL - I HAVE BEEN MAILED SEVERAL LETTERS OVER THE PAST TWO YEARS REGARDING THE ORIGINAL RECALL ON THE AIR BAGS. EACH TIME I HAVE RECEIVED THIS LETTER, I HAVE CALLED THE DEALER WHERE I PURCHASED THE VEHICLE FOR THE GM RECALL 13030 RECALL. EVERY TIME I HAVE CALLED I AM TOLD THEY DO NOT HAVE THE RECALLED PART TO FIX IT AND THEY DON'T KNOW WHEN THEY WILL GET IT. TODAY I RECEIVED ... Read more
Incident date: Jul 1, 2015
2005 PONTIAC VIBE. CONSUMER WRITES IN REGARDS TO UNSAFE AIRBAG SYSTEM. *SMD THE CONSUMER RECEIVED A RECALL LETTER IN JULY 2015. IT HAS BEEN OVER FOUR MONTHS AND STILL NO RESPONSE FROM GM CONCERNING THE REPAIR. RECALL # 15V285000. *JB
Incident date: Jul 1, 2015
2005 PONTIAC VIBE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE FRONT PASSENGER AIR BAG RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PARTS WOULD NOT BE AVAILABLE UNTIL MARCH 2016. *JB
Incident date: Dec 1, 2015
2006 PONTIAC VIBE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE RECALL NOTICE UNTIL THE END OF 2016 15V-285. *SMD
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Sep 4, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V168000 (AIR BAGS) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,630.
Incident date: Dec 1, 2015
I HAVE BEEN HAVING AN ISSUE WITH THE RIGHT REAR BRAKE LIGHT AND SIGNAL LIGHT ON THIS VEHICLE FOR ABOUT 3 MONTHS. THE SIGNAL LIGHT MAY OR MAY NOT BLINK TWICE, THEN GOES OFF. THE BRAKE LIGHT MIGHT COME ON FOR AS LONG AS 10 SECONDS WHEN YOU APPLY THE BRAKE. I CHANGED THE BULBS, TO NO AVAIL. I EVEN PURCHASED A NEW WIRING HARNESS. MY MECHANIC BELIEVES IT IS THE BRAKE LIGHT CONTROL MODULE. I KNOW THERE ... Read more
Incident date: Nov 19, 2015
DURING SLIPPERY ROAD CONDITIONS, WHEN I APPLY BRAKES, EVEN AT LOW SPEEDS LIKE 5MPH, THE TRACTION CONTROL INTERFERES WITH BRAKES AND CAR DOES NOT ALLOWS ME TO APPLY BRAKE. I FEEL THIS STRONG VIBRATION IN THE BRAKE PEDAL AND CAN HEAR SOME MECHANICAL NOISE. ITS LIFE THREATENING IN WINTERS TO DRIVE THIS CAR WITH FAMILY. PHYSICALLY BY BRAKES AND ROTORS ARE IN GOOD CONDITION. SEEMS LIKE PROBLEM WITH... Read more
Incident date: Nov 19, 2015
DURING SLIPPERY ROAD CONDITIONS, WHEN I APPLY BRAKES, EVEN AT LOW SPEEDS LIKE 5MPH, THE TRACTION CONTROL INTERFERES WITH BRAKES AND CAR DOES NOT ALLOWS ME TO APPLY BRAKE. I FEEL THIS STRONG VIBRATION IN THE BRAKE PEDAL AND CAN HEAR SOME MECHANICAL NOISE. ITS LIFE THREATENING IN WINTERS TO DRIVE THIS CAR WITH FAMILY. PHYSICALLY BY BRAKES AND ROTORS ARE IN GOOD CONDITION. SEEMS LIKE PROBLEM WITH... Read more
Incident date: Nov 19, 2015
DURING SLIPPERY ROAD CONDITIONS, WHEN I APPLY BRAKES, EVEN AT LOW SPEEDS LIKE 5MPH, THE TRACTION CONTROL INTERFERES WITH BRAKES AND CAR DOES NOT ALLOWS ME TO APPLY BRAKE. I FEEL THIS STRONG VIBRATION IN THE BRAKE PEDAL AND CAN HEAR SOME MECHANICAL NOISE. ITS LIFE THREATENING IN WINTERS TO DRIVE THIS CAR WITH FAMILY. PHYSICALLY BY BRAKES AND ROTORS ARE IN GOOD CONDITION. SEEMS LIKE PROBLEM WITH... Read more
Incident date: Dec 1, 2015
CAR SMELLS LIKE GAS WHEN DRIVING AND WHEN PARKED. IT ALSO SMELLS LIKE GAS WHEN IT'S OFF.
Incident date: Dec 1, 2015
CAR SMELLS LIKE GAS WHEN DRIVING AND WHEN PARKED. IT ALSO SMELLS LIKE GAS WHEN IT'S OFF.
Incident date: Jan 25, 2015
TAKATA INFLATORS-HAD TO RENT A VEHICLE SINCE NOT SAFE FOR PASSENGER. GM IS PAYING FOR THE CAR, BUT I HAD TO BUY COLLISION INSURANCE SINCE ALL I HAVE IS LIABILITY. COST IS $14 PER DAY AND I FEEL GM SHOULD COVER THIS COST TOO. STILL NO PARTS FOR REPLACEMENT AND I CANNOT AFFORD INS. COST. ISN'T GM RESPONSIBLE FOR ALL ASOCIATED COSTS. THIS HAS BEEN ON-GOING SINCE MAY, 2015, YET I ONLY GOT THE RENTAL O... Read more
Incident date: Nov 29, 2015
MY SON WAS DRIVING THIS 2004 PONTIAC GRAND AM AND NOTICED GASOLINE ODOR/FUMES COMING INTO THE VEHICLE CABIN AREA WITH THE HVAC SYSTEM OPERATING. UPON INSPECTION OF HIS COMPLAINT WE NOTICED FUEL LEAKING FROM THE FUEL PRESSURE REGULATOR. THIS FUEL LEAK WAS MINIMAL WHEN THE ENGINE WAS AT MID TEMPERATURE BUT BECAME WORSE WHEN THE ENGINE REACHED OPERATING TEMPERATURE. DURING ADDITIONAL DIAGNOSTICS W... Read more
Incident date: Nov 27, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND THE INSTRUMENT PANEL FAILED TO FUNCTION. THE CONTACT MENTIONED THAT THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Incident date: Nov 27, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND THE INSTRUMENT PANEL FAILED TO FUNCTION. THE CONTACT MENTIONED THAT THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
PONTIAC
GRAND PRIX
(2003) - ENGINE
Dec 1, 2015
Incident date: May 15, 2015
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND PRIX. WHILE IN PARK, THE CONTACT NOTICED FLAMES IN THE ENGINE COMPARTMENT OF THE VEHICLE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING ). THE FAILURE MILEAGE WAS 200,000.
Fire
Incident date: Nov 30, 2015
THE SMELL OF GAS, CHANGING THE FUEL PUMP MORE THAN ONCE. PROBLEM READING THE LEVEL OF GAS. VEHICLE WAS DRIVING WHEN IT START SHAKING AND STOP(2ND TIME). THE VEHICLE WAS PARK AND COULD NOT START(1ST TIME).