Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: May 15, 2006
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH OR ABOVE, THE STEERING WHEEL AND FRONT SUSPENSION BEGAN TO VIBRATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING AS INTENDED. IN ADDITION, THE CONTACT STATED THAT THE WIRING HARNESS THAT CONTROLS THE WINDOWS, DOOR LOCKS, AND SIDE... Read more
Incident date: May 15, 2006
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH OR ABOVE, THE STEERING WHEEL AND FRONT SUSPENSION BEGAN TO VIBRATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING AS INTENDED. IN ADDITION, THE CONTACT STATED THAT THE WIRING HARNESS THAT CONTROLS THE WINDOWS, DOOR LOCKS, AND SIDE... Read more
Incident date: Dec 18, 2015
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED WHILE SLOWING DOWN TO GET OFF THE RAMP WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD IN ORDER FOR THE VEHICLE TO STOP. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPEND... Read more
Incident date: Aug 23, 2015
AT RED LIGHT, WHEN LIGHT TURNED GREEN, I STEPPED ON GAS AND CAR ACTED AS THO IT WAS IN NEUTRAL. IT WILL NOT GO EXCEPT IN REVERSE. I WAS ABLE TO DRIVE IT IN THE MANUAL MODE TO GET CLOSER TO HOME AND SAME THING HAPPENED IN MANUAL MODE IN STOPPED TRAFFIC. I'VE SINCE SEEN SEVERAL OTHER COMPLAINTS ON THE PONTIAC G6 OWNERS FORUM, THIS IS A PROBLEM WITH THIS YEAR/MAKE/MODEL. I'VE GOTTEN VERBAL ESTIMA... Read more
PONTIAC
GRAND PRIX
(1989) - ENGINE
Dec 17, 2015
Incident date: Dec 16, 2015
TL* THE CONTACT OWNS A 1989 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC
GRAND PRIX
(1998) - ENGINE
Dec 17, 2015
Incident date: Jan 9, 2012
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED, SMOKE APPEARED AND THERE WAS A STRONG ODOR OF BURNING OIL. THE CONTACT CHECKED THE ENGINE AND NOTICED OIL LEAKING FROM THE REAR HEAD GASKET ONTO THE EXHAUST MANIFOLD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
PONTIAC
GRAND PRIX
(1999) - ENGINE
Dec 17, 2015
Incident date: Mar 27, 2015
W AS DRIVING CAR AND IT CAUGHT ON FIRE. FIRE STARTED UNDERNEATH NEAR THE MANIFOLD AND IT BURNT ALL THE WIRING AND EVERYTHING AROUND IT. I GOT THE FIRE OUT MYSELF WITH FIRE EXTENGISHER. I ONLY CARRIED LIABILITY SO I DIDN'T HAVE ANY MONEY TO FIX IT, AND IT WENT TO A JUNK YARD. APPRASIAL VALUE WOULD HAVE BEEN AROUND 1,500. I DIDN'T KNOW THERE WAS A RECALL ON THIS PROBLEM,OR I WOULD HAVE TOOK PICTUR... Read more
Fire
PONTIAC
GRAND PRIX
(2000) - ENGINE
Dec 17, 2015
Incident date: Sep 29, 2015
TL* THE CONTACT OWNED A 2000 PONTIAC GRAND PRIX. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE BEGAN TO SMOKE. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED AND THE CONTACT WITNESSED THE VEHICLE ON FIRE. A FIRE REPORT WAS FILED AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT DID NOT SUSTAIN INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MA... Read more
Fire
PONTIAC
GRAND PRIX
(2001) - ENGINE
Dec 17, 2015
Incident date: Sep 1, 2015
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED OUTSIDE THE HOME, THE CONTACT NOTICED A FIRE UNDER THE FRONT HOOD OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT DIAGNOSED THAT THE ENGINE CAUGHT FIRE. THE VEHICLE WAS SALVAGED. NO POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIV... Read more
Fire
PONTIAC
GRAND PRIX
(2001) - ENGINE
Dec 17, 2015
Incident date: Jun 15, 2014
TL* THE CONTACT OWNED A 2001 PONTIAC GRAND PRIX. THE CONTACT EXITED HIS RESIDENCE AND NOTICED THAT THE FRONT OF THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE AND A POLICE REPORT WERE FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK YARD. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIM... Read more
Fire
PONTIAC
GRAND PRIX
(2002) - ENGINE
Dec 17, 2015
Incident date: Oct 20, 2015
TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. WHILE DRIVING THE VEHICLE, THE CONTACT NOTICED SMOKE UNDER THE HOOD. WHEN THE HOOD WAS OPENED, FLAMES ERUPTED FROM THE ENGINE. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MA... Read more
Fire
PONTIAC
GRAND PRIX
(2002) - ENGINE
Dec 17, 2015
Incident date: May 29, 2015
TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS STOPPED AT A SCHOOL, IT CAUGHT ON FIRE. THE CONTACT STATED THAT A VOLUNTEER FIREMAN ON THE SCENE WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILE... Read more
Fire
PONTIAC
GRAND PRIX
(2002) - ENGINE
Dec 17, 2015
Incident date: Apr 15, 2014
TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO SMOKE AND BURST INTO FLAMES. THE VEHICLE HAD BEEN DRIVEN FIVE MILES PRIOR TO THE FIRE. A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT EXSTINGUISED THE FIRE. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN.
Fire
PONTIAC
GRAND PRIX
(2003) - ENGINE
Dec 17, 2015
Incident date: Sep 24, 2015
TL* THE CONTACT OWNED A 2003 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE VEHICLE CAUGHT ON FIRE. THE CONTACT STATED THAT THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT STATED THAT A POLICE REPORT WAS FILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTI... Read more
Fire
PONTIAC
GRAND PRIX
(2007) - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
Dec 17, 2015
Incident date: Dec 9, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHILE ATTEMPTING TO ACTIVATE THE REAR DEFROSTER, THE DEFROSTER CONTROL TURNED BRIGHT RED AND FAILED TO DEFROST THE WINDOW. THE REAR WINDOW BEGAN TO CRYSTALLIZE AND A CRACK FORMED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Dec 10, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS ... Read more
Incident date: Dec 16, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL C... Read more
PONTIAC
GRAND PRIX
(1999) - ENGINE
Dec 16, 2015
Incident date: Nov 27, 2013
TL* THE CONTACT OWNED A 1999 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE VENTS WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND UPON FURTHER INSPECTION NOTICED THE VEHICLE WAS ON FIRE. THE FIRE WAS DISTINGUISHED BY THE LOCAL FIRE DEPARTMENT. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN ... Read more
Fire
PONTIAC
GRAND PRIX
(2000) - ENGINE
Dec 16, 2015
Incident date: Aug 16, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE GAUGES FOR THE TEMPERATURE REMAINED AT 160 INDICATING THAT THE VEHICLE WAS NOT HEATED WHILE ALL THE WARNING LIGHTS WERE ILLUMINATED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING... Read more
PONTIAC
GRAND PRIX
(2000) - ENGINE
Dec 16, 2015
Incident date: Dec 2, 2014
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE HAD REPLACED THE ALTERNATOR, BATTERY TERMINAL, BATTERY AND VARIOUS OTHER PARTS ... Read more
Fire
PONTIAC
GRAND PRIX
(2000) - ELECTRICAL SYSTEM
Dec 16, 2015
Incident date: Dec 2, 2014
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE HAD REPLACED THE ALTERNATOR, BATTERY TERMINAL, BATTERY AND VARIOUS OTHER PARTS ... Read more
Fire
PONTIAC
GRAND PRIX
(2001) - ENGINE
Dec 16, 2015
Incident date: Jan 15, 2015
TL* THE CONTACT OWNED A 2001 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS UNAVAILABLE.
Fire
PONTIAC
GRAND PRIX
(2002) - ENGINE
Dec 16, 2015
Incident date: Nov 20, 2015
RECEIVED A RECALL NOTICE YESTERDAY, DECEMBER 15,2015 FOR THIS VEHICLE DUE TO A POTENTIAL ENGINE COMPARTMENT FIRE. A LITTLE TOO LATE AS THIS CAR WAS TOTALLY CONSUMED AFTER THE ENGINE CAUGHT FIRE ON NOVEMBER 20,2015. FORTUNATELY, OTHER THAN SERIOUSLY FRAYED NERVES, MY DAUGHTER IS OK, ALTHOUGH MANY OF HER PERSONAL POSSESSIONS AND CLOTHING IS GONE, NOT TO MENTION THE VEHICLE AND ALL EXPENSES INVOLVED.... Read more
Fire
PONTIAC
GRAND PRIX
(2002) - ENGINE
Dec 16, 2015
Incident date: Aug 25, 2015
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE WAS SMOKING AND THE VEHICLE CAUGHT ON FIRE NEAR THE ENGINE. A MECHANIC FROM THE GAS STATION EXTINGUISHED THE FIRE. THERE WAS NO POLICE REPORT FILED. THERE WERE NO INJURIES SUSTAINED OR MEDICAL ATTENTION REQUIRED. THE VEHICLE WAS TOWED AND WAS PARTIALLY REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NH... Read more
Fire
PONTIAC
GRAND PRIX
(2007) - EXTERIOR LIGHTING
Dec 16, 2015
Incident date: Jun 1, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHEN USING THE TURN SIGNAL, THE HIGH BEAM LIGHTS ACTIVATED. IN ADDITION, WHEN ATTEMPTING TO USE THE LOW BEAM LIGHTS, THE HIGH BEAM LIGHTS WOULD ACTIVATE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) AND IT RECEIVED THE TEMPORARY REPAIR FOR THE RECALL. HOWEVER, THE FAILURE RECURRED. THE VEHIC... Read more
Incident date: Dec 13, 2015
BOUGHT IN 2012, HAD ABOUT 43K MILES ON IT. 2 YEARS AGO ISSUE WITH STABITRACK, TOOK TO AUTONOMY SHOP, SAID IT WAS A FUSE. PAID $400* TO REPLACE. OVER THE PAST SEVERAL MONTHS ISSUES WITH STABITRACK AGAIN. ONE POINT THE TRACTION CONTROL TURNED OFF AND WHEN THAT HAPPENED THE REDUCE POWER AND ENGINE CUTS OFF. THIS PAST WEEKEND IT HAPPENED AGAIN BUT THIS TIME WHEN THE ENGINE TURNS ON ITS A LOUD KNOCKING... Read more
Incident date: Dec 14, 2015
WHEN DRIVING IN WET WEATHER DAYS AND THE CAR IS DRIVEN OVER PUDDLES OF WATER ON THE ROAD THE STEERING WHEEL LOCKS AND CAN NOT CONTINUE UNLESS I TURN THE KEY OFF AND THEN ON. VEHICLE IS IN MOTION AND IN CITY STREET DRIVING. ALSO, WHEN APPLYING THE BRAKES, THE CAR MAKES AN UNUSUAL SOUND AND IT COMES FROM THE ABS MODULE LOCATED IN THE ENGINE COMPARTMENT.
Incident date: Dec 14, 2015
WHEN DRIVING IN WET WEATHER DAYS AND THE CAR IS DRIVEN OVER PUDDLES OF WATER ON THE ROAD THE STEERING WHEEL LOCKS AND CAN NOT CONTINUE UNLESS I TURN THE KEY OFF AND THEN ON. VEHICLE IS IN MOTION AND IN CITY STREET DRIVING. ALSO, WHEN APPLYING THE BRAKES, THE CAR MAKES AN UNUSUAL SOUND AND IT COMES FROM THE ABS MODULE LOCATED IN THE ENGINE COMPARTMENT.
PONTIAC
GRAND PRIX
(2003) - ENGINE
Dec 15, 2015
Incident date: Oct 28, 2015
TL* THE CONTACT OWNED A 2003 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 55 MPH, MASSIVE FLAMES IGNITED FROM UNDERNEATH THE HOOD OF THE VEHICLE. THE VEHICLE WAS MANEUVERED SAFELY TO THE SIDE OF THE ROAD. THERE WERE NO INJURIES AND A POLICE AND FIRE REPORT WERE FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE... Read more
Fire
PONTIAC
GRAND PRIX
(2004) - ENGINE
Dec 15, 2015
Incident date: Sep 11, 2015
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Fire
PONTIAC
GRAND PRIX
(1998) - ENGINE
Dec 14, 2015
Incident date: May 7, 2012
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE ENGINE WAS OVER HEATING AND THAT THE THERMOSTAT READING KEPT FLUCTUATING HIGHER AS THE FAILURE PROGRESSED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS FOR SEVERAL REPAIRS THAT DID NOT REMEDY THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) YEARS AFTER E... Read more
Fire
PONTIAC
GRAND PRIX
(1998) - ENGINE AND ENGINE COOLING
Dec 14, 2015
Incident date: May 7, 2012
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE ENGINE WAS OVER HEATING AND THAT THE THERMOSTAT READING KEPT FLUCTUATING HIGHER AS THE FAILURE PROGRESSED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS FOR SEVERAL REPAIRS THAT DID NOT REMEDY THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) YEARS AFTER E... Read more
Fire
PONTIAC
GRAND PRIX
(1999) - ENGINE
Dec 14, 2015
Incident date: Mar 1, 2011
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, SMOKE STARTED TO EMIT OUT OF THE ENGINE COMPARTMENT. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT ALL OF THE OIL HAD LEAKED OUT OF THE ENGINE. AS A RESULT, THE ENGINE COMPARTMENT STARTED TO CATCH ON FIRE. THE CONTACT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE AND I... Read more
Fire
PONTIAC
GRAND PRIX
(2001) - ENGINE
Dec 14, 2015
Incident date: Oct 26, 2015
TL* THE CONTACT OWNED A 2001 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE BEGAN TO SMOKE AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE CAUGHT ON FIRE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE W... Read more
Fire
PONTIAC
GRAND PRIX
(2002) - ENGINE
Dec 14, 2015
Incident date: May 9, 2011
TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER DRIVER INFORMED THE CONTACT THAT THE VEHICLE WAS EMITTING SMOKE. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND DISCOVERED THAT THE ENGINE CAUGHT ON FIRE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS ... Read more
Fire
PONTIAC
GRAND PRIX
(2007) - ENGINE
Dec 14, 2015
Incident date: Nov 13, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
PONTIAC
BONNEVILLE
(1996) - ELECTRICAL SYSTEM
Dec 14, 2015
Incident date: Nov 2, 2015
TL* THE CONTACT OWNS A 1996 PONTIAC BONNEVILLE. THE CONTACT STATED THAT WHILE PARKED, THE ANTI-THEFT AND AN UNKNOWN SECURITY WARNING LIGHTS ILLUMINATED AND THE VEHICLE REQUIRED MULTIPLE ATTEMPTS TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE IGNITION LOCK CYLINDER WAS REPLACED AND A NEW KEY MADE BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE HORN AND CHIME SOUNDED U... Read more
PONTIAC
BONNEVILLE
(2005) - ENGINE
Dec 14, 2015
Incident date: Dec 1, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC BONNEVILLE. THE CONTACT STATED THAT OIL WAS LEAKING UNTO THE EXHAUST MANIFOLD CAUSING WHITE SMOKE TO EMIT OUT OF THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 166,000.
Incident date: Oct 27, 2014
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL C... Read more
Incident date: Dec 14, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.
PONTIAC
GRAND PRIX
(2007) - ENGINE
Dec 12, 2015
Incident date: Dec 11, 2015
CRANK SHAFTS POSITION SENSOR CAUSES THE ENGINE TO SHUT OFF WHILE DRIVING DOWN THE ROAD. RESULTING IN THE LOSS OF POWER STEERING, AND POWER BRAKES. THIS OCCURS AT ALL SPEEDS FROM STOP AND GO TRAFFIC AT LESS THAN 5 MPH TO HIGHWAY SPEEDS OF 70 MPH +. THIS IS A VERY DANGEROUS ISSUE. ADDING THE RECALL PIECE TO THE KEY DID NOTHING TO REMEDY THE ISSUE. THIS HAS BEEN OCCURRING FOR 2 YEARS NOW.
PONTIAC
GRAND PRIX
(2007) - POWER TRAIN
Dec 12, 2015
Incident date: Dec 11, 2015
CRANK SHAFTS POSITION SENSOR CAUSES THE ENGINE TO SHUT OFF WHILE DRIVING DOWN THE ROAD. RESULTING IN THE LOSS OF POWER STEERING, AND POWER BRAKES. THIS OCCURS AT ALL SPEEDS FROM STOP AND GO TRAFFIC AT LESS THAN 5 MPH TO HIGHWAY SPEEDS OF 70 MPH +. THIS IS A VERY DANGEROUS ISSUE. ADDING THE RECALL PIECE TO THE KEY DID NOTHING TO REMEDY THE ISSUE. THIS HAS BEEN OCCURRING FOR 2 YEARS NOW.
PONTIAC
GRAND PRIX
(2007) - STEERING
Dec 12, 2015
Incident date: Dec 11, 2015
CRANK SHAFTS POSITION SENSOR CAUSES THE ENGINE TO SHUT OFF WHILE DRIVING DOWN THE ROAD. RESULTING IN THE LOSS OF POWER STEERING, AND POWER BRAKES. THIS OCCURS AT ALL SPEEDS FROM STOP AND GO TRAFFIC AT LESS THAN 5 MPH TO HIGHWAY SPEEDS OF 70 MPH +. THIS IS A VERY DANGEROUS ISSUE. ADDING THE RECALL PIECE TO THE KEY DID NOTHING TO REMEDY THE ISSUE. THIS HAS BEEN OCCURRING FOR 2 YEARS NOW.
Incident date: Jul 3, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILAB... Read more
PONTIAC
BONNEVILLE
(1997) - ELECTRICAL SYSTEM
Dec 11, 2015
Incident date: Nov 23, 2015
DRIVING AN SUDDENLY VEHICLE SHUTS DOWN, SPEED MAKES NO DIFFERENCE.STARTS BACK WITH NO PROBLEM. THIS IS A REGULAR PROBLEM, ALSO HAPPENS WHEN IDLING...MAKES FOR A VERY HAZARDOUS SITUATION. HAS HAPPENED ON THE FREEWAY SURFACE STREETS, TURNING, ACCELERATING, EVEN WHEN BRAKING.THERE HAVE BEEN TIMES WHEN IT WOULDN'T START AND NO DOCUMENTATION OR INVOICES AVAILABLE AT THIS TIME. WE HAVE TO TUG ON IGNI... Read more
Incident date: Nov 1, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE STEERING WHEEL FAILED WHILE DRIVING 45 MPH. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL. THE CONTACT WAS ABLE TO COAST OFF THE ROAD, RESTART THE ENGINE, AND RESUME STEERING FUNCTION. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DEALER PERFORMED A DIAGNOSTIC, WHICH WAS UNABLE TO LOCATE A FAILURE CODE. THE MANUFACTURER WAS N... Read more
Incident date: Dec 11, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, A CLICKING SOUND WAS HEARD BEFORE THE VEHICLE STARTED JERKING. IN ADDITION, WHILE MAKING A TURN, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER, AND VARIOUS WARNING LIGHTS STARTED TO ILLUMINATE BEFORE THE VEHICLE STALLED. THE VEHICLE WAS NOT ABLE TO RESTART. THE CONTACT MENTIONED THAT THE VEHICLE STALLED IN FR... Read more
Incident date: Dec 11, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, A CLICKING SOUND WAS HEARD BEFORE THE VEHICLE STARTED JERKING. IN ADDITION, WHILE MAKING A TURN, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER, AND VARIOUS WARNING LIGHTS STARTED TO ILLUMINATE BEFORE THE VEHICLE STALLED. THE VEHICLE WAS NOT ABLE TO RESTART. THE CONTACT MENTIONED THAT THE VEHICLE STALLED IN FR... Read more
Incident date: Dec 11, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE REMAINED IN REVERSE EVEN AND FAILED TO SHIFT INTO DRIVE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AFTER BEING TURNED OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 131,809.
Incident date: Dec 11, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE REMAINED IN REVERSE EVEN AND FAILED TO SHIFT INTO DRIVE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AFTER BEING TURNED OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 131,809.