Showing 39,131 complaints for PONTIAC
Incident date: Dec 1, 2015
TL* THE CONTACT OWNED A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE ENGINE CAUGHT ON FIRE, WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED. THE CONTACT ALSO STATED THAT NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) WAS RECEIVED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS
... NOT AVAILABLE.Read more
Fire
Incident date: Feb 1, 2013
ABS WIRING HARNESS GROUND CONDITION,TCS OFFLINE .BEARING SENSORS NEW AND IN COMPETE INSPECTION OF HARNESS FOUND FAULTY.I HAVE FOUND NUMEROUS INDICATIONS AND FINALLY FOUND GROUND CONDITIONS.PROBLEM OCCURS WHILE DRIVING ON ROUGH ROADS.INDICATIONS STARTED 2013 TILL PRESENT 2015
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE VEHICLE WAS PARKED IN THE DRIVEWAY WHEN THE CONTACT NOTICED SMOKE AND FLAMES UNDER THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS SALVAGED. THE CONTACT HAD PROPERTY DAMAGE. A POLICE REPORT WAS FILED.THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701
... 000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE RECALL COMPONENT AND CONSEQUENCE WERE DIRECTLY RELATED TO THE FAILURE DIAGNOSED BY THE FIRE DEPARTMENT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/05/16*LJ UPDATED 11/21/2017*JSRead more
Fire
Incident date: Aug 12, 2015
TL* THE CONTACT OWNED A 1997 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AFTER THE FIRE OCCURRED.
... THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.Read more
Fire
1 injured
Incident date: Jul 29, 2015
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Incident date: Jul 29, 2015
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Incident date: Aug 10, 2015
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THERE WAS A PROGRESSIVE LEAK OF OIL ONTO THE ENGINE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THE DEALER SEVERAL TIMES FOR MONTHS AND THEY WERE NOT ABLE TO REPLICATE THE FAILURE TO PREVENT THE CONDITION FROM WORSENING. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND
... THE DEALER WAS UNABLE TO SUPPLY THE PART WITHIN A REASONABLE TIME FRAME TO RECEIVE THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Oct 14, 2014
TAKATA RECALL I HAVE SEVERAL RECALLS THAT PERTAIN TO MY VEHICLE. I WAS NOTIFIED THAT IT SHOULD NOT BE DRIVEN UNTIL I RECEIVE NOTICE WHEN THE SERVICE PARTS BECOME AVAILABLE. I AM WONDER WHAT MY NEXT STEP SHOULD BE IN RESOLVING THIS MATTER SINCE THERE ARE SEVERAL RECALLS THAT APPLY. MY VEHICLE IS CONSTANTLY LEAKING ENGINE OIL, FLUIDS CAUSING IT TO OVER HEAT. I WAS INFORMED THAT IT IS PART OF GM RECA
... LL 15757 AMONG VARIOUS OTHERS.Read more
Incident date: Oct 14, 2014
TAKATA RECALL I HAVE SEVERAL RECALLS THAT PERTAIN TO MY VEHICLE. I WAS NOTIFIED THAT IT SHOULD NOT BE DRIVEN UNTIL I RECEIVE NOTICE WHEN THE SERVICE PARTS BECOME AVAILABLE. I AM WONDER WHAT MY NEXT STEP SHOULD BE IN RESOLVING THIS MATTER SINCE THERE ARE SEVERAL RECALLS THAT APPLY. MY VEHICLE IS CONSTANTLY LEAKING ENGINE OIL, FLUIDS CAUSING IT TO OVER HEAT. I WAS INFORMED THAT IT IS PART OF GM RECA
... LL 15757 AMONG VARIOUS OTHERS.Read more
Incident date: Oct 14, 2014
TAKATA RECALL I HAVE SEVERAL RECALLS THAT PERTAIN TO MY VEHICLE. I WAS NOTIFIED THAT IT SHOULD NOT BE DRIVEN UNTIL I RECEIVE NOTICE WHEN THE SERVICE PARTS BECOME AVAILABLE. I AM WONDER WHAT MY NEXT STEP SHOULD BE IN RESOLVING THIS MATTER SINCE THERE ARE SEVERAL RECALLS THAT APPLY. MY VEHICLE IS CONSTANTLY LEAKING ENGINE OIL, FLUIDS CAUSING IT TO OVER HEAT. I WAS INFORMED THAT IT IS PART OF GM RECA
... LL 15757 AMONG VARIOUS OTHERS.Read more
Incident date: Feb 28, 2015
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND PRIX. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, HE NOTICED SMOKE WAS COMING INTO THE PASSENGER SIDE COMPARTMENT AND UNDER THE ENGINE. THE CONTACT EXTINGUISHED THE FIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED BUT THE SPARK CORDS WAS REPLACED. THE CONTACT RECEIVED A NOTIFICATIO
... N OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE, ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Fire
Incident date: Dec 20, 2015
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. WHILE WARMING UP THE PARKED VEHICLE IN THE DRIVEWAY, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL A FEW TIMES AND THE VEHICLE EXPLODED. THE IMPACT CAUSED THE CONTACT TO BLACK OUT. THE CONTACT NOTICED FLAMES AND BLACK SMOKE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE CONTACT REQUIRED MEDICAL ATTENTION DUE TO PAIN IN HER NECK, SHOULDERS, CHES
... T, AND BACK. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.Read more
Fire
1 injured
Incident date: Dec 20, 2015
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. WHILE WARMING UP THE PARKED VEHICLE IN THE DRIVEWAY, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL A FEW TIMES AND THE VEHICLE EXPLODED. THE IMPACT CAUSED THE CONTACT TO BLACK OUT. THE CONTACT NOTICED FLAMES AND BLACK SMOKE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE CONTACT REQUIRED MEDICAL ATTENTION DUE TO PAIN IN HER NECK, SHOULDERS, CHES
... T, AND BACK. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.Read more
Fire
1 injured
Incident date: Nov 17, 2015
ENGINE COMPARTMENT FIRE AS STATED BY GM RECALL #15757 WHEN PARKED AT WORK
Fire
Incident date: Nov 8, 2015
TL* THE CONTACT OWNED A 2003 PONTIAC GRAND PRIX. WHILE DRIVING 55 MPH, THE VEHICLE STALLED. THE CONTACT NOTICED FLAMES COMING FROM THE ENGINE COMPARTMENT. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT DID NOT SUSTAIN ANY INJURIES, BUT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE TO THE POL
... ICE DEPARTMENT, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 120,000.Read more
Fire
Incident date: Dec 21, 2015
CAR HAD KEY RETROFIT BY DEALER BUT IGNITION SWITCH IS TURNING OFF WHILE CAR IS IN DRIVE AT FULL POWER. IT IS IF THE KEY IS BEING TURNED OFF. ALL POWER TO VEHICLE IS LOST. OBVIOUSLY THE KEY RETROFIT DID NOT SOLVE THE PROBLEM. I BELIEVE THE IGNITION SWITCH ITSELF IS THE ISSUE.
Incident date: Dec 19, 2015
CAR HAS BEEN CONTINUALLY OVERHEATING, RADIATOR HAS BEEN FLUSHED AND REFILLED WITH FRESH COOLANT AND NEW THERMOSTAT WAS BLED. CAR IS FINE WHILE DRIVING OVER 50MPH BUT OVERHEATS WHEN IN TRAFFIC AT A LIGHT. DRIVER BACK WINDOW MOTOR IS OUT, THE WINDOW GOES DOWN BUT WON'T GO UP. THE CAR STOPPED ABRUPTLY WHILE DRIVING AND HAD TO PULL ON THE SIDE DON'T KNOW WHAT HAPPENED BUT IT WON'T START UP BUT THE LIG
... HTS COME ON INSIDE THE VEHICLE. I HAVE HAD TROUBLE SINCE PURCHASING THIS VEHICLE. GM NEEDS TO TAKE THIS VEHICLES COMPLETELY OFF THE ROAD THEY HAVE STOP MAKING THEM AND I CAN SEE WHY THEY'RE NOTHING BUT MONEY EATERS.Read more
Incident date: Dec 19, 2015
CAR HAS BEEN CONTINUALLY OVERHEATING, RADIATOR HAS BEEN FLUSHED AND REFILLED WITH FRESH COOLANT AND NEW THERMOSTAT WAS BLED. CAR IS FINE WHILE DRIVING OVER 50MPH BUT OVERHEATS WHEN IN TRAFFIC AT A LIGHT. DRIVER BACK WINDOW MOTOR IS OUT, THE WINDOW GOES DOWN BUT WON'T GO UP. THE CAR STOPPED ABRUPTLY WHILE DRIVING AND HAD TO PULL ON THE SIDE DON'T KNOW WHAT HAPPENED BUT IT WON'T START UP BUT THE LIG
... HTS COME ON INSIDE THE VEHICLE. I HAVE HAD TROUBLE SINCE PURCHASING THIS VEHICLE. GM NEEDS TO TAKE THIS VEHICLES COMPLETELY OFF THE ROAD THEY HAVE STOP MAKING THEM AND I CAN SEE WHY THEY'RE NOTHING BUT MONEY EATERS.Read more
Incident date: Dec 18, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE NEEDED TO BE RESTARTED IN ORDER FOR THE HEADLIGHTS TO REACTIVATE. THE VEHICLE WAS TAKEN TO BE DIAGNOSED BUT THE DEALER COULD NOT DETERMINE A REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,
... 000. THE VIN WAS NOT AVAILABLE.Read more
Incident date: Dec 11, 2015
THIS VEHICLE KEEPS BLOWING THE FUSE FOR FRONT PARK LIGHTS AND TAIL LIGHTS. WITHOUT LIGHTS, CANT DRIVE VEHICLE AT NIGHT OR LOW LIGHT, INCLEMENT WEATHER CONDITIONS. INITIAL INVESTIGATION/TROUBLESHOOTING LEADS TO FAULTY BODY CONTROL MODULE. THE BODY CONTROL MODULE PROVIDES GROUND CIRCUIT FOR MULTIPLE ELECTRICAL FUNCTIONS ON VEHICLE. THIS PROBLEM COULD RESULT IN VEHICLE WIRING HARNESS OVERLOADING
... AND CATCHING FIRE. PROBLEM NEEDS TO BE ADDRESSED WITH MANUFACTURER. THIS FAULT CAN OCCUR WHILE DRIVING OR STATIONARY. FAULT OCCURS SIMPLY BY TURNING IGNITION SWITCH TO ON POSITION AND/OR ACTIVATING THE MULTI-FUNCTION SWITCH TO ACTIVATE HEADLIGHTS AND THE FUSE BLOWS IMMEDIATELY. SIMPLY REPLACING THE FUSE DOES NOT FIX THE PROBLEM. THE VEHICLE SHOULD BE DIAGNOSED BY GM DEALER TO VALIDATE PROPER FUNCTION OF LIGHTS/LIGHTING SYSTEM TO PINPOINT PROBLEM. LEFT ALONE, ELECTRICAL COMPONENTS CAN FAIL AND RESULT IN VEHICLE ELECTRICAL FIRE. SEE ATTACHED PHOTO OF FUSE BLOCK SHOWING DAMAGE TO AREA FOR PARKING LIGHT FUSE.Read more
Incident date: Dec 11, 2015
THIS VEHICLE KEEPS BLOWING THE FUSE FOR FRONT PARK LIGHTS AND TAIL LIGHTS. WITHOUT LIGHTS, CANT DRIVE VEHICLE AT NIGHT OR LOW LIGHT, INCLEMENT WEATHER CONDITIONS. INITIAL INVESTIGATION/TROUBLESHOOTING LEADS TO FAULTY BODY CONTROL MODULE. THE BODY CONTROL MODULE PROVIDES GROUND CIRCUIT FOR MULTIPLE ELECTRICAL FUNCTIONS ON VEHICLE. THIS PROBLEM COULD RESULT IN VEHICLE WIRING HARNESS OVERLOADING
... AND CATCHING FIRE. PROBLEM NEEDS TO BE ADDRESSED WITH MANUFACTURER. THIS FAULT CAN OCCUR WHILE DRIVING OR STATIONARY. FAULT OCCURS SIMPLY BY TURNING IGNITION SWITCH TO ON POSITION AND/OR ACTIVATING THE MULTI-FUNCTION SWITCH TO ACTIVATE HEADLIGHTS AND THE FUSE BLOWS IMMEDIATELY. SIMPLY REPLACING THE FUSE DOES NOT FIX THE PROBLEM. THE VEHICLE SHOULD BE DIAGNOSED BY GM DEALER TO VALIDATE PROPER FUNCTION OF LIGHTS/LIGHTING SYSTEM TO PINPOINT PROBLEM. LEFT ALONE, ELECTRICAL COMPONENTS CAN FAIL AND RESULT IN VEHICLE ELECTRICAL FIRE. SEE ATTACHED PHOTO OF FUSE BLOCK SHOWING DAMAGE TO AREA FOR PARKING LIGHT FUSE.Read more
Incident date: May 17, 2008
IRREGULAR FRONT TIRE WEAR ON THE INSIDE OF THE TIRES DOWN TO THE STEEL BELTS CAUSING BLOW OUT AND FLATS. NUMEROUS WHEEL ALIGNMENTS HAVE NOT FIXED THE PROBLEM. WHY HAS GM NOT PUT OUT A RECALL ON THIS DANGEROUS ISSUE? LOSS OF VEHICLE CONTROL WHEN THIS OCCURS. SOME ONE IS GOING TO GET HURT OR LOSE THEIR LIFE. I LOST CONTROL OF THE VEHICLE THE FIRST TIME IT OCCURRED BUT MANAGED TO STAY ON THE ROAD.
Incident date: Dec 21, 2015
I RECEIVED A RECALL FOR 13030. AFTER THEY 'FIXED' IT MY AIR BAG LIGHT TURNED ON. I RECEIVED A RECALL FOR 14877. I TOOK IT TO THE SAME DEALERSHIP AND THE LIGHT IS STILL ON. THEY ARE NOW FIGHTING WITH ME SAYING THAT THEY DID NOT DO THIS AND THEY WILL NOT FIX IT AS IT HAS NOTHING TO DO WITH THE RECALL. AFTER ARGUING WITH THEM, THEY DID RUN A FREE DX TEXT WHICH WOULD OF COSTED ME $90.00. AS OF TODAY M
... Y VEHICLE ITS NOW CODING B1181 AND THAT THEY ARE NOW TRYING TO CHARGE ME $1,000.00 TO REPLACE THE AIRBAG AND COIL. HOWEVER I DID NOT HAVE ANY ISSUE WITH MY AIRBAG LIGHT BEFORE THEY DID THE RECALLRead more
Incident date: Jul 25, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AV
... AILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Dec 12, 2015
I WAS PULLING INTO MY DRIVEWAY AND BEFORE I PUT MY CAR IN PARK IT DIED. AFTER I PLACED IT IN PARK AND BEGAN TO GET ME AND MY CHILDREN OUT IT STARTED ROLLING AWAY. BRAKES WASN'T STOPPING IT BUT EMERGENCY BRAKE DID. MOW MY CAR WONT START AT ALL.
Incident date: Jan 1, 2014
I HAVE A 2000 PONTIAC GRAND PRIX THAT HAS BEEN RECALLED THREE TIMES-RECALL #15757. I CALLED YOUR HOTLINE YESTERDAY AND GOT THE MOST UNEMPHATIC RESPONSE IN REGARDS TO THE SERIOUSNESS OF OUR ONLY CAR BEING A FIRE HAZARD. THE FACT IS, I HAVE STAGE II LUNG CANCER AND NEED A SAFE CAR TO DRIVE TO DR'S APPOINTMENTS REGARDING MY CONDITION. WE ALSO RENT A GARAGE FOR $75.00 A MONTH, WHICH WE OBVIOUSLY DO IN
... ORDER TO PARK OUR CAR! YOUR BRILLIANT HOTLINE SPOKESWOMAN (MAKAYLA, EXT. 5913737, 1-866-790-3600) TOLD MY GIRLFRIEND (AS DOES THE RECALL) NOT TO PARK THE FIRE HAZARD IN-OR-AROUND GARAGES, OTHER VEHICLES, AS WELL AS OTHER FIRE RISKS. SHE ACTUALLY TOLD MY GIRLFRIEND THAT WE SHOULD "PARK THE CAR DOWN THE BLOCK", DUE TO THE FACT THAT WE LIVE IN AN APARTMENT COMPLEX. ARE YOU KIDDING ME? SHE ALSO SAID THAT HER HUSBAND OWNS THE SAME MODEL OF VEHICLE, AND THAT HE HASN'T HAD ANY PROBLEMS WITH HIS. BY YOUR OWN DATA, ROUGHLY 1,350 FIRES HAVE RESULTED FROM THIS DANGEROUS PIECE OF EQUIPMENT. I WILL NOT PUT MY, OR ANY OTHER PERSON'S, LIFE AT RISK. GM DOESN'T EVEN HAVE THE PART(S) MANUFACTURED TO FIX THE PROBLEM. THEY NEED TO REPLACE MY MOTOR, PERIOD! IT SEEMS OBVIOUS THAT YOUR SPOKESMEN AND WOMEN ARE TRAINED TO DISCOURAGE PEOPLE FROM MAKING COMPLAINTS, THEREFOR LEAVING THE CAR OWNERS' LIVES IN JEOPARDY. YOU WOULD THINK YOU WOULD HAVE LEARNED AFTER ALL OF THE FATALITIES REGARDING TIRES A FEW YEARS AGO, I AM QUITE SURE THEY WERE TREATED WITH THE SAME LACK OF REMORSE DURING THEIR EXPERIENCE AS WELL. BY THE WAY, I AM GOING TO SEND THE RECEIPTS FROM MY LANDLORD FOR MY GARAGE RENTAL, IT MAKES NO SENSE TO PAY FOR A GARAGE I CAN'T USE-DUE TO GM'S (AND THE NHTSA'S) LACK OF GOOD FAITH. IF I DON'T HEAR SOMETHING VERY SOON, I AM GOING TO USE SOCIAL MEDIA TO EXPLAIN HOW RIDICULOUS YOUR "RECALL" PROTOCOL SEEMS TO PROTECT GM, INSTEAD OF CONSUMER SAFETY.Read more
Incident date: Dec 11, 2015
GM RECALL 14574....I WAS DRIVING WITH MY GIRLFRIEND WHEN SHE NOTICE SMOKE COMING FROM THE AIR VENT! I WAS PARKED AT A RED LIGHT THEN I NOTICE SMOKE COMING FROM UNDER THE HOOD OF MY CAR SO I DECIDED TO PULL OVER IMMEDIATELY INTO A HALF EMPTY PARKING LOT AND QUICKLY PUT MY CAR IN PARK IN POP THE HOOD, AS SOON AS I OPEN IT FLAMES SHOT RIGHT AT ME, I QUICKLY SHUT THE HOOD IN TOLD MY GIRLFRIEND TO GET
... OUT BECAUSE THE CAR WAS ON FIRE, I RAN TO A NEAR BY AUTO BODY SHOP IN GOT A FIRE EXTINGUISHER IN PUT THE FIRE OUT. MIND YOU THIS WAS A WEEK AGO AND IM JUST NOW RECIEVING THIS RECALL LETTER. MY LIFE WAS IN DANGER AND ALSO MY PASSENGER. IAM GLAD MY DAUGHTER WASNT IN THE CAR WHEN THIS HAPPEN . IF I WOULD OF GOT THIS LETTER SOONER I WOULD OF NOT DROVE OR SENT THIS CAR TO A JUNK YARD IN GOT A NEW ONE. THIS IS A VERY SERIOUS SITUATION IN THIS IS NOT THE ONLY PROBLEM I HAD WITH THIS CAR IT USE TO CUT OFF ON ME WHEN I WAS IN TRAFFIC FOR NO REASON . I GOT ALL THE CENSORS FIXED AND KEPT THIS CAR IN GOOD CONDITION.Read more
Fire
Incident date: Dec 1, 2014
TL* THE CONTACT OWNED A 1997 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO SMOKE FROM UNDER THE HOOD. THE CONTACT PULLED THE VEHICLE OVER AND DISCOVERED THAT THE ENGINE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND INFORMED THE CONTACT THAT THE ENGINE WAS DESTROYED BY THE FIRE. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. TH
... E CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.Read more
Fire
Incident date: Sep 16, 2015
I GOT A RECALL FOR MY CAR [XXX] DEC 2015,THAT I MIGHT GET A ENGINE FIRE IF I DONT GET THIS UPGRADE DONE. I WISH I WOULD HAVE GOTTEN THIS NEWS 3 MONTHS EARLIER BECAUSE I DID HAVE A ENGINE FIRE 3 MONTHS A GO ID#IS15V701 THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fire
Incident date: Sep 16, 2015
I GOT A RECALL FOR MY CAR [XXX] DEC 2015,THAT I MIGHT GET A ENGINE FIRE IF I DONT GET THIS UPGRADE DONE. I WISH I WOULD HAVE GOTTEN THIS NEWS 3 MONTHS EARLIER BECAUSE I DID HAVE A ENGINE FIRE 3 MONTHS A GO ID#IS15V701 THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fire
Incident date: Oct 1, 2010
TL* THE CONTACT OWNED A 1997 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE. THE VEHICLE WAS DESTROYED. NO FURTHER DETAILS WAS AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000. THE VIN WAS NOT AVAILABLE.
Fire
Incident date: Jun 18, 2015
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, HEAVY SMOKE EMITTED FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT PULLED OVER AND EXITED THE VEHICLE. THE CONTACT MENTIONED THAT ON ANOTHER OCCASION, HEAVY FUMES OF SMOKE WAS NOTICED COMING FROM THE EXHAUST OF THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED
... OR REPAIRED. THE VIN WAS INCLUDED NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Fire
Incident date: Dec 1, 2013
TL* THE CONTACT OWNED A 1999 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE NEAR THE ENGINE. THE VEHICLE WAS DESTROYED. NO FURTHER DETAILS WERE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Fire
Incident date: Oct 6, 2015
TL* THE CONTACT OWNED A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THERE WAS SMOKE COMING FROM UNDER THE HOOD. THE CONTACT PULLED OVER AND DISCOVERED THAT THE VEHICLE CAUGHT ON FIRE. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIM
... ATE FAILURE MILEAGE WAS 175,000.Read more
Fire
Incident date: Dec 10, 2015
TL* THE CONTACT OWNED A 2001 GRAND PRIX. THE CONTACT STATED THAT AFTER PARKING, THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE AND A FIRE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUM
... BER: 15V701000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 155,000.Read more
Fire
Incident date: Aug 18, 2015
TL* THE CONTACT OWNED A 1999 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, SHE WAS ALERTED BY THE SECURITY THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE CONTACT STATED THAT SHE LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V7010
... 00 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.Read more
Fire
Incident date: Oct 1, 2015
TL* THE CONTACT OWNED 2001 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE BEGAN TO SMOKE. THE CONTACT NOTICED THAT THE HOOD OF THE VEHICLE HAD CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOL
... ING) AFTER THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 156,000.Read more
Fire
Incident date: Dec 20, 2013
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED THAT THERE WAS SMOKE COMING INTO THE VEHICLE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WAS STUCK AND THAT SOMEONE ELSE HAD TO COME PRY THE DOOR OPEN TO REMOVE THE CONTACT FROM THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A FIRE REPORT WAS FILED FOR THE INCI
... DENT. IT WAS UNKNOWN IF ANY INJURIES WERE SUSTAINED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN: 09V116000 (ENGINE AND ENGINE COOLING), HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AFTER THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.Read more
Fire
Incident date: Dec 18, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CON
... FIRMS PARTS NOT AVAILABLE.Read more
Incident date: Feb 12, 2013
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH DOWNHILL, THE VEHICLE STALLED AND THE CONTACT LOST ALL CONTROL OF THE VEHICLE. THE VEHICLE CONTINUED DOWNHILL INTO AN INTERSECTION, JUMPED A CURB, AND CRASHED INTO THE BUSHES. THE CONTACT SUSTAINED NECK, LEG, AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. THE PASSENGER, WHO WAS PREGN
... ANT, WAS RELEASED FROM THE SEAT BELT AND THROWN FROM THE VEHICLE. THE PASSENGER SUSTAINED ABDOMINAL INJURIES THAT REQUIRED MEDICAL ATTENTION AND RESULTED IN PREMATURE BIRTH. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.Read more
Crash
2 injured
Incident date: Feb 12, 2013
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH DOWNHILL, THE VEHICLE STALLED AND THE CONTACT LOST ALL CONTROL OF THE VEHICLE. THE VEHICLE CONTINUED DOWNHILL INTO AN INTERSECTION, JUMPED A CURB, AND CRASHED INTO THE BUSHES. THE CONTACT SUSTAINED NECK, LEG, AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. THE PASSENGER, WHO WAS PREGN
... ANT, WAS RELEASED FROM THE SEAT BELT AND THROWN FROM THE VEHICLE. THE PASSENGER SUSTAINED ABDOMINAL INJURIES THAT REQUIRED MEDICAL ATTENTION AND RESULTED IN PREMATURE BIRTH. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.Read more
Crash
2 injured
Incident date: Oct 13, 2015
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE PARKED, HE HEARD A LOUD NOISE. UPON FURTHER INVESTIGATION, THE CONTACT NOTICED THAT HIS VEHICLE WAS ON FIRE NEAR THE ENGINE. THE FIRE WAS EXTINGUISHED BY THE LOCAL FIRE DEPARTMENT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MA
... DE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.Read more
Fire
Incident date: Apr 1, 2015
I AM NOT HAPPY WITH THE LACK OF STEPS THAT GM IS TAKING TO ADDRESS THE RECALL ON MY MINOR SON'S CAR. THE RECALL ISSUED APRIL 2015, BUT I DIDN'T GET A LETTER UNTIL TODAY, DECEMBER 18, 2015. THEIR LETTER STATES THEY DON'T HAVE PARTS AND WHEN I CALLED MY DEALERSHIP SERVICE DEPARTMENT TO ASK WHEN THEY WOULD, THEY SAID "AT LEAST NOT FOR A FEW MONTHS". THIS RECALL STATES THAT HARD BRAKING CAN CAUSE OIL
... TO LEAK....ENGINE COMPARTMENT FIRE. WE CAN'T AVOID HARD BRAKING IF TRYING TO AVOID A CAR ACCIDENT AND NOW WE HAVE TO WORRY ABOUT THE ENGINE CATCHING ON FIRE! THIS IS UNACCEPTABLE. YOU NEED TO FORCE GM TO FIX THESE CARS NOW, NOT IN "AT LEAST A FEW MONTHS".Read more
Incident date: Dec 17, 2015
WHILE VEHICLE IS PARKED, NOTICED THERE IS A STRONG SCENT OF FUEL EMITTING FROM THE VEHICLE. IT'S POSSIBLE IT HAS CRACK AND/OR FUEL LEAK. I'VE CHECKED UNDER THE VEHICLE AND DID NOT FIND ANY PUDDLE OF LEAK BUT THE SMELL OF FUEL IS STRONG AND WITH A FULL TANK OF FUEL, IT DISAPPEARS FASTER THAN THE NORM. THE PONTIAC G5 HAD THIS SAME ISSUE AND WAS RECALLED BUT IT NEEDS TO BE EXTENDED TO EARLIER MODELS
... AS WELL.Read more
Incident date: Dec 17, 2015
I TOOK MY PONTIAC G6 INTO FREEMAN BUICK GMC IN GRAPEVINE TX TWO WEEKS AGO AND THEY PERFORMED THE MAINTENANCE REQUIRED FOR THE EXISTING POWER STEERING FAILURE RECALL. I HAVE BEEN DRIVING THE CAR FOR A WEEK NOW. YESTERDAY AS I WAS TRYING TO MAKE A RIGHT TURN ON A CITY STREET IN GRAPEVINE AND THE POWER STEERING WAS SUDDENLY LOST (THE CONSOLE IMMEDIATELY SHOWED THE WORDS "POWER STEERING" ON THE CONSOL
... E AND THE BEEPER SOUNDED). I ALMOST WRECKED THE CAR. JUST THOUGHT I WOULD LET YOU KNOW THAT EVEN THOUGH THEY PERFORMED THE RECALL MAINTENANCE I STILL EXPERIENCED LOSS OF THE POWER STEERING. I HAVE CALLED FREEMAN AND ASKED THEM TO SCHEDULE A SERVICE VISIT FOR MY CAR TO SEE WHAT NEEDS TO BE DONE NOW.Read more
Incident date: Jul 24, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRM
... S PARTS NOT AVAILABLE.Read more
Incident date: Jul 21, 2014
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS
... PARTS NOT AVAILABLE.Read more
Incident date: Jul 7, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT
... AVAILABLE.Read more
Incident date: Dec 18, 2015
SHIFTING OUT OF PARK WHILE ENGINE NOT RUNNING WITHOUT THE BRAKE BEING ON/STEPPED ON, WHICH RESULTED IN THE VAN ROLLING IN REVERSE, THANKFULLY IT WAS IN THE DRIVEWAY WHEN THIS HAPPEN, WAS ABLE TO PUT IT BACK INTO PARK (THANK GOD).
Incident date: May 15, 2006
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH OR ABOVE, THE STEERING WHEEL AND FRONT SUSPENSION BEGAN TO VIBRATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING AS INTENDED. IN ADDITION, THE CONTACT STATED THAT THE WIRING HARNESS THAT CONTROLS THE WINDOWS, DOOR LOCKS, AND SIDE
... VIEW MIRRORS WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.Read more