Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
Clear

Showing 39,131 complaints for PONTIAC

PONTIAC GRAND PRIX (2000) - ENGINE Dec 22, 2015
Incident date: Dec 1, 2015
TL* THE CONTACT OWNED A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE ENGINE CAUGHT ON FIRE, WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED. THE CONTACT ALSO STATED THAT NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) WAS RECEIVED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS... Read more
Fire
PONTIAC GRAND PRIX (2001) - SERVICE BRAKES Dec 22, 2015
Incident date: Feb 1, 2013
ABS WIRING HARNESS GROUND CONDITION,TCS OFFLINE .BEARING SENSORS NEW AND IN COMPETE INSPECTION OF HARNESS FOUND FAULTY.I HAVE FOUND NUMEROUS INDICATIONS AND FINALLY FOUND GROUND CONDITIONS.PROBLEM OCCURS WHILE DRIVING ON ROUGH ROADS.INDICATIONS STARTED 2013 TILL PRESENT 2015
PONTIAC GRAND PRIX (2002) - ENGINE Dec 22, 2015
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE VEHICLE WAS PARKED IN THE DRIVEWAY WHEN THE CONTACT NOTICED SMOKE AND FLAMES UNDER THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS SALVAGED. THE CONTACT HAD PROPERTY DAMAGE. A POLICE REPORT WAS FILED.THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701... Read more
Fire
PONTIAC GRAND PRIX (1997) - ENGINE Dec 21, 2015
Incident date: Aug 12, 2015
TL* THE CONTACT OWNED A 1997 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AFTER THE FIRE OCCURRED.... Read more
Fire 1 injured
PONTIAC GRAND PRIX (1997) - VEHICLE SPEED CONTROL Dec 21, 2015
Incident date: Jul 29, 2015
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
PONTIAC GRAND PRIX (1997) - ENGINE Dec 21, 2015
Incident date: Jul 29, 2015
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
PONTIAC GRAND PRIX (1998) - ENGINE Dec 21, 2015
Incident date: Aug 10, 2015
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THERE WAS A PROGRESSIVE LEAK OF OIL ONTO THE ENGINE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THE DEALER SEVERAL TIMES FOR MONTHS AND THEY WERE NOT ABLE TO REPLICATE THE FAILURE TO PREVENT THE CONDITION FROM WORSENING. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND... Read more
PONTIAC GRAND PRIX (1998) - ELECTRICAL SYSTEM Dec 21, 2015
Incident date: Oct 14, 2014
TAKATA RECALL I HAVE SEVERAL RECALLS THAT PERTAIN TO MY VEHICLE. I WAS NOTIFIED THAT IT SHOULD NOT BE DRIVEN UNTIL I RECEIVE NOTICE WHEN THE SERVICE PARTS BECOME AVAILABLE. I AM WONDER WHAT MY NEXT STEP SHOULD BE IN RESOLVING THIS MATTER SINCE THERE ARE SEVERAL RECALLS THAT APPLY. MY VEHICLE IS CONSTANTLY LEAKING ENGINE OIL, FLUIDS CAUSING IT TO OVER HEAT. I WAS INFORMED THAT IT IS PART OF GM RECA... Read more
PONTIAC GRAND PRIX (1998) - ENGINE Dec 21, 2015
Incident date: Oct 14, 2014
TAKATA RECALL I HAVE SEVERAL RECALLS THAT PERTAIN TO MY VEHICLE. I WAS NOTIFIED THAT IT SHOULD NOT BE DRIVEN UNTIL I RECEIVE NOTICE WHEN THE SERVICE PARTS BECOME AVAILABLE. I AM WONDER WHAT MY NEXT STEP SHOULD BE IN RESOLVING THIS MATTER SINCE THERE ARE SEVERAL RECALLS THAT APPLY. MY VEHICLE IS CONSTANTLY LEAKING ENGINE OIL, FLUIDS CAUSING IT TO OVER HEAT. I WAS INFORMED THAT IT IS PART OF GM RECA... Read more
PONTIAC GRAND PRIX (1998) - UNKNOWN OR OTHER Dec 21, 2015
Incident date: Oct 14, 2014
TAKATA RECALL I HAVE SEVERAL RECALLS THAT PERTAIN TO MY VEHICLE. I WAS NOTIFIED THAT IT SHOULD NOT BE DRIVEN UNTIL I RECEIVE NOTICE WHEN THE SERVICE PARTS BECOME AVAILABLE. I AM WONDER WHAT MY NEXT STEP SHOULD BE IN RESOLVING THIS MATTER SINCE THERE ARE SEVERAL RECALLS THAT APPLY. MY VEHICLE IS CONSTANTLY LEAKING ENGINE OIL, FLUIDS CAUSING IT TO OVER HEAT. I WAS INFORMED THAT IT IS PART OF GM RECA... Read more
PONTIAC GRAND PRIX (1999) - ENGINE Dec 21, 2015
Incident date: Feb 28, 2015
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND PRIX. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, HE NOTICED SMOKE WAS COMING INTO THE PASSENGER SIDE COMPARTMENT AND UNDER THE ENGINE. THE CONTACT EXTINGUISHED THE FIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED BUT THE SPARK CORDS WAS REPLACED. THE CONTACT RECEIVED A NOTIFICATIO... Read more
Fire
PONTIAC GRAND PRIX (2001) - ENGINE Dec 21, 2015
Incident date: Dec 20, 2015
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. WHILE WARMING UP THE PARKED VEHICLE IN THE DRIVEWAY, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL A FEW TIMES AND THE VEHICLE EXPLODED. THE IMPACT CAUSED THE CONTACT TO BLACK OUT. THE CONTACT NOTICED FLAMES AND BLACK SMOKE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE CONTACT REQUIRED MEDICAL ATTENTION DUE TO PAIN IN HER NECK, SHOULDERS, CHES... Read more
Fire 1 injured
PONTIAC GRAND PRIX (2001) - FUEL/PROPULSION SYSTEM Dec 21, 2015
Incident date: Dec 20, 2015
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. WHILE WARMING UP THE PARKED VEHICLE IN THE DRIVEWAY, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL A FEW TIMES AND THE VEHICLE EXPLODED. THE IMPACT CAUSED THE CONTACT TO BLACK OUT. THE CONTACT NOTICED FLAMES AND BLACK SMOKE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE CONTACT REQUIRED MEDICAL ATTENTION DUE TO PAIN IN HER NECK, SHOULDERS, CHES... Read more
Fire 1 injured
PONTIAC GRAND PRIX (2002) - ENGINE Dec 21, 2015
Incident date: Nov 17, 2015
ENGINE COMPARTMENT FIRE AS STATED BY GM RECALL #15757 WHEN PARKED AT WORK
Fire
PONTIAC GRAND PRIX (2003) - ENGINE Dec 21, 2015
Incident date: Nov 8, 2015
TL* THE CONTACT OWNED A 2003 PONTIAC GRAND PRIX. WHILE DRIVING 55 MPH, THE VEHICLE STALLED. THE CONTACT NOTICED FLAMES COMING FROM THE ENGINE COMPARTMENT. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT DID NOT SUSTAIN ANY INJURIES, BUT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE TO THE POL... Read more
Fire
PONTIAC GRAND PRIX (2004) - ELECTRICAL SYSTEM Dec 21, 2015
Incident date: Dec 21, 2015
CAR HAD KEY RETROFIT BY DEALER BUT IGNITION SWITCH IS TURNING OFF WHILE CAR IS IN DRIVE AT FULL POWER. IT IS IF THE KEY IS BEING TURNED OFF. ALL POWER TO VEHICLE IS LOST. OBVIOUSLY THE KEY RETROFIT DID NOT SOLVE THE PROBLEM. I BELIEVE THE IGNITION SWITCH ITSELF IS THE ISSUE.
PONTIAC GRAND PRIX (2006) - ELECTRICAL SYSTEM Dec 21, 2015
Incident date: Dec 19, 2015
CAR HAS BEEN CONTINUALLY OVERHEATING, RADIATOR HAS BEEN FLUSHED AND REFILLED WITH FRESH COOLANT AND NEW THERMOSTAT WAS BLED. CAR IS FINE WHILE DRIVING OVER 50MPH BUT OVERHEATS WHEN IN TRAFFIC AT A LIGHT. DRIVER BACK WINDOW MOTOR IS OUT, THE WINDOW GOES DOWN BUT WON'T GO UP. THE CAR STOPPED ABRUPTLY WHILE DRIVING AND HAD TO PULL ON THE SIDE DON'T KNOW WHAT HAPPENED BUT IT WON'T START UP BUT THE LIG... Read more
PONTIAC GRAND PRIX (2006) - ENGINE Dec 21, 2015
Incident date: Dec 19, 2015
CAR HAS BEEN CONTINUALLY OVERHEATING, RADIATOR HAS BEEN FLUSHED AND REFILLED WITH FRESH COOLANT AND NEW THERMOSTAT WAS BLED. CAR IS FINE WHILE DRIVING OVER 50MPH BUT OVERHEATS WHEN IN TRAFFIC AT A LIGHT. DRIVER BACK WINDOW MOTOR IS OUT, THE WINDOW GOES DOWN BUT WON'T GO UP. THE CAR STOPPED ABRUPTLY WHILE DRIVING AND HAD TO PULL ON THE SIDE DON'T KNOW WHAT HAPPENED BUT IT WON'T START UP BUT THE LIG... Read more
PONTIAC GRAND PRIX (2006) - EXTERIOR LIGHTING Dec 21, 2015
Incident date: Dec 18, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE NEEDED TO BE RESTARTED IN ORDER FOR THE HEADLIGHTS TO REACTIVATE. THE VEHICLE WAS TAKEN TO BE DIAGNOSED BUT THE DEALER COULD NOT DETERMINE A REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,... Read more
PONTIAC GRAND PRIX (2008) - ELECTRICAL SYSTEM Dec 21, 2015
Incident date: Dec 11, 2015
THIS VEHICLE KEEPS BLOWING THE FUSE FOR FRONT PARK LIGHTS AND TAIL LIGHTS. WITHOUT LIGHTS, CANT DRIVE VEHICLE AT NIGHT OR LOW LIGHT, INCLEMENT WEATHER CONDITIONS. INITIAL INVESTIGATION/TROUBLESHOOTING LEADS TO FAULTY BODY CONTROL MODULE. THE BODY CONTROL MODULE PROVIDES GROUND CIRCUIT FOR MULTIPLE ELECTRICAL FUNCTIONS ON VEHICLE. THIS PROBLEM COULD RESULT IN VEHICLE WIRING HARNESS OVERLOADING ... Read more
PONTIAC GRAND PRIX (2008) - EXTERIOR LIGHTING Dec 21, 2015
Incident date: Dec 11, 2015
THIS VEHICLE KEEPS BLOWING THE FUSE FOR FRONT PARK LIGHTS AND TAIL LIGHTS. WITHOUT LIGHTS, CANT DRIVE VEHICLE AT NIGHT OR LOW LIGHT, INCLEMENT WEATHER CONDITIONS. INITIAL INVESTIGATION/TROUBLESHOOTING LEADS TO FAULTY BODY CONTROL MODULE. THE BODY CONTROL MODULE PROVIDES GROUND CIRCUIT FOR MULTIPLE ELECTRICAL FUNCTIONS ON VEHICLE. THIS PROBLEM COULD RESULT IN VEHICLE WIRING HARNESS OVERLOADING ... Read more
PONTIAC GTO (2005) - SUSPENSION Dec 21, 2015
Incident date: May 17, 2008
IRREGULAR FRONT TIRE WEAR ON THE INSIDE OF THE TIRES DOWN TO THE STEEL BELTS CAUSING BLOW OUT AND FLATS. NUMEROUS WHEEL ALIGNMENTS HAVE NOT FIXED THE PROBLEM. WHY HAS GM NOT PUT OUT A RECALL ON THIS DANGEROUS ISSUE? LOSS OF VEHICLE CONTROL WHEN THIS OCCURS. SOME ONE IS GOING TO GET HURT OR LOSE THEIR LIFE. I LOST CONTROL OF THE VEHICLE THE FIRST TIME IT OCCURRED BUT MANAGED TO STAY ON THE ROAD.
PONTIAC VIBE (2003) - AIR BAGS Dec 21, 2015
Incident date: Dec 21, 2015
I RECEIVED A RECALL FOR 13030. AFTER THEY 'FIXED' IT MY AIR BAG LIGHT TURNED ON. I RECEIVED A RECALL FOR 14877. I TOOK IT TO THE SAME DEALERSHIP AND THE LIGHT IS STILL ON. THEY ARE NOW FIGHTING WITH ME SAYING THAT THEY DID NOT DO THIS AND THEY WILL NOT FIX IT AS IT HAS NOTHING TO DO WITH THE RECALL. AFTER ARGUING WITH THEM, THEY DID RUN A FREE DX TEXT WHICH WOULD OF COSTED ME $90.00. AS OF TODAY M... Read more
PONTIAC VIBE (2005) - AIR BAGS Dec 21, 2015
Incident date: Jul 25, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AV... Read more
PONTIAC G6 (2007) - ELECTRICAL SYSTEM Dec 20, 2015
Incident date: Dec 12, 2015
I WAS PULLING INTO MY DRIVEWAY AND BEFORE I PUT MY CAR IN PARK IT DIED. AFTER I PLACED IT IN PARK AND BEGAN TO GET ME AND MY CHILDREN OUT IT STARTED ROLLING AWAY. BRAKES WASN'T STOPPING IT BUT EMERGENCY BRAKE DID. MOW MY CAR WONT START AT ALL.
PONTIAC GRAND PRIX (2000) - ENGINE Dec 19, 2015
Incident date: Jan 1, 2014
I HAVE A 2000 PONTIAC GRAND PRIX THAT HAS BEEN RECALLED THREE TIMES-RECALL #15757. I CALLED YOUR HOTLINE YESTERDAY AND GOT THE MOST UNEMPHATIC RESPONSE IN REGARDS TO THE SERIOUSNESS OF OUR ONLY CAR BEING A FIRE HAZARD. THE FACT IS, I HAVE STAGE II LUNG CANCER AND NEED A SAFE CAR TO DRIVE TO DR'S APPOINTMENTS REGARDING MY CONDITION. WE ALSO RENT A GARAGE FOR $75.00 A MONTH, WHICH WE OBVIOUSLY DO IN... Read more
PONTIAC GRAND PRIX (2004) - ENGINE Dec 19, 2015
Incident date: Dec 11, 2015
GM RECALL 14574....I WAS DRIVING WITH MY GIRLFRIEND WHEN SHE NOTICE SMOKE COMING FROM THE AIR VENT! I WAS PARKED AT A RED LIGHT THEN I NOTICE SMOKE COMING FROM UNDER THE HOOD OF MY CAR SO I DECIDED TO PULL OVER IMMEDIATELY INTO A HALF EMPTY PARKING LOT AND QUICKLY PUT MY CAR IN PARK IN POP THE HOOD, AS SOON AS I OPEN IT FLAMES SHOT RIGHT AT ME, I QUICKLY SHUT THE HOOD IN TOLD MY GIRLFRIEND TO GET ... Read more
Fire
PONTIAC GRAND PRIX (1997) - ENGINE Dec 18, 2015
Incident date: Dec 1, 2014
TL* THE CONTACT OWNED A 1997 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO SMOKE FROM UNDER THE HOOD. THE CONTACT PULLED THE VEHICLE OVER AND DISCOVERED THAT THE ENGINE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND INFORMED THE CONTACT THAT THE ENGINE WAS DESTROYED BY THE FIRE. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. TH... Read more
Fire
PONTIAC GRAND PRIX (1997) - ENGINE Dec 18, 2015
Incident date: Sep 16, 2015
I GOT A RECALL FOR MY CAR [XXX] DEC 2015,THAT I MIGHT GET A ENGINE FIRE IF I DONT GET THIS UPGRADE DONE. I WISH I WOULD HAVE GOTTEN THIS NEWS 3 MONTHS EARLIER BECAUSE I DID HAVE A ENGINE FIRE 3 MONTHS A GO ID#IS15V701 THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fire
PONTIAC GRAND PRIX (1997) - ENGINE AND ENGINE COOLING Dec 18, 2015
Incident date: Sep 16, 2015
I GOT A RECALL FOR MY CAR [XXX] DEC 2015,THAT I MIGHT GET A ENGINE FIRE IF I DONT GET THIS UPGRADE DONE. I WISH I WOULD HAVE GOTTEN THIS NEWS 3 MONTHS EARLIER BECAUSE I DID HAVE A ENGINE FIRE 3 MONTHS A GO ID#IS15V701 THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fire
PONTIAC GRAND PRIX (1997) - ELECTRICAL SYSTEM Dec 18, 2015
Incident date: Oct 1, 2010
TL* THE CONTACT OWNED A 1997 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE. THE VEHICLE WAS DESTROYED. NO FURTHER DETAILS WAS AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000. THE VIN WAS NOT AVAILABLE.
Fire
PONTIAC GRAND PRIX (1999) - ENGINE Dec 18, 2015
Incident date: Jun 18, 2015
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, HEAVY SMOKE EMITTED FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT PULLED OVER AND EXITED THE VEHICLE. THE CONTACT MENTIONED THAT ON ANOTHER OCCASION, HEAVY FUMES OF SMOKE WAS NOTICED COMING FROM THE EXHAUST OF THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED... Read more
Fire
PONTIAC GRAND PRIX (1999) - ENGINE Dec 18, 2015
Incident date: Dec 1, 2013
TL* THE CONTACT OWNED A 1999 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE NEAR THE ENGINE. THE VEHICLE WAS DESTROYED. NO FURTHER DETAILS WERE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Fire
PONTIAC GRAND PRIX (2000) - ENGINE Dec 18, 2015
Incident date: Oct 6, 2015
TL* THE CONTACT OWNED A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THERE WAS SMOKE COMING FROM UNDER THE HOOD. THE CONTACT PULLED OVER AND DISCOVERED THAT THE VEHICLE CAUGHT ON FIRE. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIM... Read more
Fire
PONTIAC GRAND PRIX (2001) - ENGINE Dec 18, 2015
Incident date: Dec 10, 2015
TL* THE CONTACT OWNED A 2001 GRAND PRIX. THE CONTACT STATED THAT AFTER PARKING, THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE AND A FIRE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUM... Read more
Fire
PONTIAC GRAND PRIX (2001) - ENGINE Dec 18, 2015
Incident date: Aug 18, 2015
TL* THE CONTACT OWNED A 1999 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, SHE WAS ALERTED BY THE SECURITY THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE CONTACT STATED THAT SHE LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V7010... Read more
Fire
PONTIAC GRAND PRIX (2001) - ENGINE Dec 18, 2015
Incident date: Oct 1, 2015
TL* THE CONTACT OWNED 2001 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE BEGAN TO SMOKE. THE CONTACT NOTICED THAT THE HOOD OF THE VEHICLE HAD CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOL... Read more
Fire
PONTIAC GRAND PRIX (2002) - ENGINE Dec 18, 2015
Incident date: Dec 20, 2013
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED THAT THERE WAS SMOKE COMING INTO THE VEHICLE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WAS STUCK AND THAT SOMEONE ELSE HAD TO COME PRY THE DOOR OPEN TO REMOVE THE CONTACT FROM THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A FIRE REPORT WAS FILED FOR THE INCI... Read more
Fire
PONTIAC GRAND PRIX (2004) - ENGINE Dec 18, 2015
Incident date: Dec 18, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CON... Read more
PONTIAC GRAND PRIX (2004) - ELECTRICAL SYSTEM Dec 18, 2015
Incident date: Feb 12, 2013
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH DOWNHILL, THE VEHICLE STALLED AND THE CONTACT LOST ALL CONTROL OF THE VEHICLE. THE VEHICLE CONTINUED DOWNHILL INTO AN INTERSECTION, JUMPED A CURB, AND CRASHED INTO THE BUSHES. THE CONTACT SUSTAINED NECK, LEG, AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. THE PASSENGER, WHO WAS PREGN... Read more
Crash 2 injured
PONTIAC GRAND PRIX (2004) - SEAT BELTS Dec 18, 2015
Incident date: Feb 12, 2013
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH DOWNHILL, THE VEHICLE STALLED AND THE CONTACT LOST ALL CONTROL OF THE VEHICLE. THE VEHICLE CONTINUED DOWNHILL INTO AN INTERSECTION, JUMPED A CURB, AND CRASHED INTO THE BUSHES. THE CONTACT SUSTAINED NECK, LEG, AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. THE PASSENGER, WHO WAS PREGN... Read more
Crash 2 injured
PONTIAC GRAND PRIX (2004) - ENGINE Dec 18, 2015
Incident date: Oct 13, 2015
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE PARKED, HE HEARD A LOUD NOISE. UPON FURTHER INVESTIGATION, THE CONTACT NOTICED THAT HIS VEHICLE WAS ON FIRE NEAR THE ENGINE. THE FIRE WAS EXTINGUISHED BY THE LOCAL FIRE DEPARTMENT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MA... Read more
Fire
PONTIAC GRAND PRIX (2004) - ENGINE Dec 18, 2015
Incident date: Apr 1, 2015
I AM NOT HAPPY WITH THE LACK OF STEPS THAT GM IS TAKING TO ADDRESS THE RECALL ON MY MINOR SON'S CAR. THE RECALL ISSUED APRIL 2015, BUT I DIDN'T GET A LETTER UNTIL TODAY, DECEMBER 18, 2015. THEIR LETTER STATES THEY DON'T HAVE PARTS AND WHEN I CALLED MY DEALERSHIP SERVICE DEPARTMENT TO ASK WHEN THEY WOULD, THEY SAID "AT LEAST NOT FOR A FEW MONTHS". THIS RECALL STATES THAT HARD BRAKING CAN CAUSE OIL ... Read more
PONTIAC G6 (2008) - FUEL/PROPULSION SYSTEM Dec 18, 2015
Incident date: Dec 17, 2015
WHILE VEHICLE IS PARKED, NOTICED THERE IS A STRONG SCENT OF FUEL EMITTING FROM THE VEHICLE. IT'S POSSIBLE IT HAS CRACK AND/OR FUEL LEAK. I'VE CHECKED UNDER THE VEHICLE AND DID NOT FIND ANY PUDDLE OF LEAK BUT THE SMELL OF FUEL IS STRONG AND WITH A FULL TANK OF FUEL, IT DISAPPEARS FASTER THAN THE NORM. THE PONTIAC G5 HAD THIS SAME ISSUE AND WAS RECALLED BUT IT NEEDS TO BE EXTENDED TO EARLIER MODELS ... Read more
PONTIAC G6 (2008) - SERVICE BRAKES Dec 18, 2015
Incident date: Dec 17, 2015
I TOOK MY PONTIAC G6 INTO FREEMAN BUICK GMC IN GRAPEVINE TX TWO WEEKS AGO AND THEY PERFORMED THE MAINTENANCE REQUIRED FOR THE EXISTING POWER STEERING FAILURE RECALL. I HAVE BEEN DRIVING THE CAR FOR A WEEK NOW. YESTERDAY AS I WAS TRYING TO MAKE A RIGHT TURN ON A CITY STREET IN GRAPEVINE AND THE POWER STEERING WAS SUDDENLY LOST (THE CONSOLE IMMEDIATELY SHOWED THE WORDS "POWER STEERING" ON THE CONSOL... Read more
PONTIAC VIBE (2005) - AIR BAGS Dec 18, 2015
Incident date: Jul 24, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRM... Read more
PONTIAC VIBE (2005) - AIR BAGS Dec 18, 2015
Incident date: Jul 21, 2014
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS ... Read more
PONTIAC VIBE (2006) - AIR BAGS Dec 18, 2015
Incident date: Jul 7, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT ... Read more
PONTIAC MONTANA (2000) - POWER TRAIN Dec 18, 2015
Incident date: Dec 18, 2015
SHIFTING OUT OF PARK WHILE ENGINE NOT RUNNING WITHOUT THE BRAKE BEING ON/STEPPED ON, WHICH RESULTED IN THE VAN ROLLING IN REVERSE, THANKFULLY IT WAS IN THE DRIVEWAY WHEN THIS HAPPEN, WAS ABLE TO PUT IT BACK INTO PARK (THANK GOD).
PONTIAC TORRENT (2006) - ELECTRICAL SYSTEM Dec 18, 2015
Incident date: May 15, 2006
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH OR ABOVE, THE STEERING WHEEL AND FRONT SUSPENSION BEGAN TO VIBRATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING AS INTENDED. IN ADDITION, THE CONTACT STATED THAT THE WIRING HARNESS THAT CONTROLS THE WINDOWS, DOOR LOCKS, AND SIDE... Read more
Previous 1 2 3 4 5 ... 111 112 113 ... 782 783 Next