Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints

138,663 Reported Crashes

56,255 Reported Fires

8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

Clear

Showing 39,107 complaints for PONTIAC

Incident date: Dec 12, 2015

I WAS PULLING INTO MY DRIVEWAY AND BEFORE I PUT MY CAR IN PARK IT DIED. AFTER I PLACED IT IN PARK AND BEGAN TO GET ME AND MY CHILDREN OUT IT STARTED ROLLING AWAY. BRAKES WASN'T STOPPING IT BUT EMERGENCY BRAKE DID. MOW MY CAR WONT START AT ALL.

Incident date: Jan 1, 2014

I HAVE A 2000 PONTIAC GRAND PRIX THAT HAS BEEN RECALLED THREE TIMES-RECALL #15757. I CALLED YOUR HOTLINE YESTERDAY AND GOT THE MOST UNEMPHATIC RESPONSE IN REGARDS TO THE SERIOUSNESS OF OUR ONLY CAR BEING A FIRE HAZARD. THE FACT IS, I HAVE STAGE II LUNG CANCER AND NEED A SAFE CAR TO DRIVE TO DR'S APPOINTMENTS REGARDING MY CONDITION. WE ALSO RENT A GARAGE FOR $75.00 A MONTH, WHICH WE OBVIOUSLY DO IN... Read more

Incident date: Dec 11, 2015

GM RECALL 14574....I WAS DRIVING WITH MY GIRLFRIEND WHEN SHE NOTICE SMOKE COMING FROM THE AIR VENT! I WAS PARKED AT A RED LIGHT THEN I NOTICE SMOKE COMING FROM UNDER THE HOOD OF MY CAR SO I DECIDED TO PULL OVER IMMEDIATELY INTO A HALF EMPTY PARKING LOT AND QUICKLY PUT MY CAR IN PARK IN POP THE HOOD, AS SOON AS I OPEN IT FLAMES SHOT RIGHT AT ME, I QUICKLY SHUT THE HOOD IN TOLD MY GIRLFRIEND TO GET ... Read more

Fire

Incident date: Dec 1, 2014

TL* THE CONTACT OWNED A 1997 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO SMOKE FROM UNDER THE HOOD. THE CONTACT PULLED THE VEHICLE OVER AND DISCOVERED THAT THE ENGINE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND INFORMED THE CONTACT THAT THE ENGINE WAS DESTROYED BY THE FIRE. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. TH... Read more

Fire

Incident date: Sep 16, 2015

I GOT A RECALL FOR MY CAR [XXX] DEC 2015,THAT I MIGHT GET A ENGINE FIRE IF I DONT GET THIS UPGRADE DONE. I WISH I WOULD HAVE GOTTEN THIS NEWS 3 MONTHS EARLIER BECAUSE I DID HAVE A ENGINE FIRE 3 MONTHS A GO ID#IS15V701 THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Fire

Incident date: Sep 16, 2015

Fire

Incident date: Oct 1, 2010

TL* THE CONTACT OWNED A 1997 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE. THE VEHICLE WAS DESTROYED. NO FURTHER DETAILS WAS AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000. THE VIN WAS NOT AVAILABLE.

Fire

Incident date: Jun 18, 2015

TL* THE CONTACT OWNS A 1999 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, HEAVY SMOKE EMITTED FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT PULLED OVER AND EXITED THE VEHICLE. THE CONTACT MENTIONED THAT ON ANOTHER OCCASION, HEAVY FUMES OF SMOKE WAS NOTICED COMING FROM THE EXHAUST OF THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED... Read more

Fire

Incident date: Dec 1, 2013

TL* THE CONTACT OWNED A 1999 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE NEAR THE ENGINE. THE VEHICLE WAS DESTROYED. NO FURTHER DETAILS WERE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Fire

Incident date: Oct 6, 2015

TL* THE CONTACT OWNED A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THERE WAS SMOKE COMING FROM UNDER THE HOOD. THE CONTACT PULLED OVER AND DISCOVERED THAT THE VEHICLE CAUGHT ON FIRE. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIM... Read more

Fire

Incident date: Dec 10, 2015

TL* THE CONTACT OWNED A 2001 GRAND PRIX. THE CONTACT STATED THAT AFTER PARKING, THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE AND A FIRE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUM... Read more

Fire

Incident date: Aug 18, 2015

TL* THE CONTACT OWNED A 1999 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, SHE WAS ALERTED BY THE SECURITY THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE CONTACT STATED THAT SHE LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V7010... Read more

Fire

Incident date: Oct 1, 2015

TL* THE CONTACT OWNED 2001 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE BEGAN TO SMOKE. THE CONTACT NOTICED THAT THE HOOD OF THE VEHICLE HAD CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOL... Read more

Fire

Incident date: Dec 20, 2013

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED THAT THERE WAS SMOKE COMING INTO THE VEHICLE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WAS STUCK AND THAT SOMEONE ELSE HAD TO COME PRY THE DOOR OPEN TO REMOVE THE CONTACT FROM THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A FIRE REPORT WAS FILED FOR THE INCI... Read more

Fire

Incident date: Dec 18, 2015

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CON... Read more

Incident date: Feb 12, 2013

TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH DOWNHILL, THE VEHICLE STALLED AND THE CONTACT LOST ALL CONTROL OF THE VEHICLE. THE VEHICLE CONTINUED DOWNHILL INTO AN INTERSECTION, JUMPED A CURB, AND CRASHED INTO THE BUSHES. THE CONTACT SUSTAINED NECK, LEG, AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. THE PASSENGER, WHO WAS PREGN... Read more

Crash 2 injured

Incident date: Feb 12, 2013

Crash 2 injured

Incident date: Oct 13, 2015

TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE PARKED, HE HEARD A LOUD NOISE. UPON FURTHER INVESTIGATION, THE CONTACT NOTICED THAT HIS VEHICLE WAS ON FIRE NEAR THE ENGINE. THE FIRE WAS EXTINGUISHED BY THE LOCAL FIRE DEPARTMENT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MA... Read more

Fire

Incident date: Apr 1, 2015

I AM NOT HAPPY WITH THE LACK OF STEPS THAT GM IS TAKING TO ADDRESS THE RECALL ON MY MINOR SON'S CAR. THE RECALL ISSUED APRIL 2015, BUT I DIDN'T GET A LETTER UNTIL TODAY, DECEMBER 18, 2015. THEIR LETTER STATES THEY DON'T HAVE PARTS AND WHEN I CALLED MY DEALERSHIP SERVICE DEPARTMENT TO ASK WHEN THEY WOULD, THEY SAID "AT LEAST NOT FOR A FEW MONTHS". THIS RECALL STATES THAT HARD BRAKING CAN CAUSE OIL ... Read more

Incident date: Dec 17, 2015

WHILE VEHICLE IS PARKED, NOTICED THERE IS A STRONG SCENT OF FUEL EMITTING FROM THE VEHICLE. IT'S POSSIBLE IT HAS CRACK AND/OR FUEL LEAK. I'VE CHECKED UNDER THE VEHICLE AND DID NOT FIND ANY PUDDLE OF LEAK BUT THE SMELL OF FUEL IS STRONG AND WITH A FULL TANK OF FUEL, IT DISAPPEARS FASTER THAN THE NORM. THE PONTIAC G5 HAD THIS SAME ISSUE AND WAS RECALLED BUT IT NEEDS TO BE EXTENDED TO EARLIER MODELS ... Read more

Incident date: Dec 17, 2015

I TOOK MY PONTIAC G6 INTO FREEMAN BUICK GMC IN GRAPEVINE TX TWO WEEKS AGO AND THEY PERFORMED THE MAINTENANCE REQUIRED FOR THE EXISTING POWER STEERING FAILURE RECALL. I HAVE BEEN DRIVING THE CAR FOR A WEEK NOW. YESTERDAY AS I WAS TRYING TO MAKE A RIGHT TURN ON A CITY STREET IN GRAPEVINE AND THE POWER STEERING WAS SUDDENLY LOST (THE CONSOLE IMMEDIATELY SHOWED THE WORDS "POWER STEERING" ON THE CONSOL... Read more

Incident date: Jul 24, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRM... Read more

Incident date: Jul 21, 2014

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS ... Read more

Incident date: Jul 7, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT ... Read more

Incident date: Dec 18, 2015

SHIFTING OUT OF PARK WHILE ENGINE NOT RUNNING WITHOUT THE BRAKE BEING ON/STEPPED ON, WHICH RESULTED IN THE VAN ROLLING IN REVERSE, THANKFULLY IT WAS IN THE DRIVEWAY WHEN THIS HAPPEN, WAS ABLE TO PUT IT BACK INTO PARK (THANK GOD).

Incident date: May 15, 2006

TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH OR ABOVE, THE STEERING WHEEL AND FRONT SUSPENSION BEGAN TO VIBRATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING AS INTENDED. IN ADDITION, THE CONTACT STATED THAT THE WIRING HARNESS THAT CONTROLS THE WINDOWS, DOOR LOCKS, AND SIDE... Read more

Incident date: May 15, 2006

Incident date: Dec 18, 2015

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED WHILE SLOWING DOWN TO GET OFF THE RAMP WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD IN ORDER FOR THE VEHICLE TO STOP. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPEND... Read more

Incident date: Aug 23, 2015

AT RED LIGHT, WHEN LIGHT TURNED GREEN, I STEPPED ON GAS AND CAR ACTED AS THO IT WAS IN NEUTRAL. IT WILL NOT GO EXCEPT IN REVERSE. I WAS ABLE TO DRIVE IT IN THE MANUAL MODE TO GET CLOSER TO HOME AND SAME THING HAPPENED IN MANUAL MODE IN STOPPED TRAFFIC. I'VE SINCE SEEN SEVERAL OTHER COMPLAINTS ON THE PONTIAC G6 OWNERS FORUM, THIS IS A PROBLEM WITH THIS YEAR/MAKE/MODEL. I'VE GOTTEN VERBAL ESTIMA... Read more

Incident date: Dec 16, 2015

TL* THE CONTACT OWNS A 1989 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Incident date: Jan 9, 2012

TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED, SMOKE APPEARED AND THERE WAS A STRONG ODOR OF BURNING OIL. THE CONTACT CHECKED THE ENGINE AND NOTICED OIL LEAKING FROM THE REAR HEAD GASKET ONTO THE EXHAUST MANIFOLD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

Incident date: Mar 27, 2015

W AS DRIVING CAR AND IT CAUGHT ON FIRE. FIRE STARTED UNDERNEATH NEAR THE MANIFOLD AND IT BURNT ALL THE WIRING AND EVERYTHING AROUND IT. I GOT THE FIRE OUT MYSELF WITH FIRE EXTENGISHER. I ONLY CARRIED LIABILITY SO I DIDN'T HAVE ANY MONEY TO FIX IT, AND IT WENT TO A JUNK YARD. APPRASIAL VALUE WOULD HAVE BEEN AROUND 1,500. I DIDN'T KNOW THERE WAS A RECALL ON THIS PROBLEM,OR I WOULD HAVE TOOK PICTUR... Read more

Fire

Incident date: Sep 29, 2015

TL* THE CONTACT OWNED A 2000 PONTIAC GRAND PRIX. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE BEGAN TO SMOKE. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED AND THE CONTACT WITNESSED THE VEHICLE ON FIRE. A FIRE REPORT WAS FILED AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT DID NOT SUSTAIN INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MA... Read more

Fire

Incident date: Sep 1, 2015

TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED OUTSIDE THE HOME, THE CONTACT NOTICED A FIRE UNDER THE FRONT HOOD OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT DIAGNOSED THAT THE ENGINE CAUGHT FIRE. THE VEHICLE WAS SALVAGED. NO POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIV... Read more

Fire

Incident date: Jun 15, 2014

TL* THE CONTACT OWNED A 2001 PONTIAC GRAND PRIX. THE CONTACT EXITED HIS RESIDENCE AND NOTICED THAT THE FRONT OF THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE AND A POLICE REPORT WERE FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK YARD. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIM... Read more

Fire

Incident date: Oct 20, 2015

TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. WHILE DRIVING THE VEHICLE, THE CONTACT NOTICED SMOKE UNDER THE HOOD. WHEN THE HOOD WAS OPENED, FLAMES ERUPTED FROM THE ENGINE. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MA... Read more

Fire

Incident date: May 29, 2015

TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS STOPPED AT A SCHOOL, IT CAUGHT ON FIRE. THE CONTACT STATED THAT A VOLUNTEER FIREMAN ON THE SCENE WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILE... Read more

Fire

Incident date: Apr 15, 2014

TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO SMOKE AND BURST INTO FLAMES. THE VEHICLE HAD BEEN DRIVEN FIVE MILES PRIOR TO THE FIRE. A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT EXSTINGUISED THE FIRE. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN.

Fire

Incident date: Sep 24, 2015

TL* THE CONTACT OWNED A 2003 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE VEHICLE CAUGHT ON FIRE. THE CONTACT STATED THAT THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT STATED THAT A POLICE REPORT WAS FILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTI... Read more

Fire

Incident date: Dec 9, 2015

TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHILE ATTEMPTING TO ACTIVATE THE REAR DEFROSTER, THE DEFROSTER CONTROL TURNED BRIGHT RED AND FAILED TO DEFROST THE WINDOW. THE REAR WINDOW BEGAN TO CRYSTALLIZE AND A CRACK FORMED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

Incident date: Dec 10, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS ... Read more

Incident date: Dec 16, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL C... Read more

Incident date: Nov 27, 2013

TL* THE CONTACT OWNED A 1999 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE VENTS WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND UPON FURTHER INSPECTION NOTICED THE VEHICLE WAS ON FIRE. THE FIRE WAS DISTINGUISHED BY THE LOCAL FIRE DEPARTMENT. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN ... Read more

Fire

Incident date: Aug 16, 2015

TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE GAUGES FOR THE TEMPERATURE REMAINED AT 160 INDICATING THAT THE VEHICLE WAS NOT HEATED WHILE ALL THE WARNING LIGHTS WERE ILLUMINATED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING... Read more

Incident date: Dec 2, 2014

TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE HAD REPLACED THE ALTERNATOR, BATTERY TERMINAL, BATTERY AND VARIOUS OTHER PARTS ... Read more

Fire

Incident date: Dec 2, 2014

Fire

Incident date: Jan 15, 2015

TL* THE CONTACT OWNED A 2001 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS UNAVAILABLE.

Fire

Incident date: Nov 20, 2015

RECEIVED A RECALL NOTICE YESTERDAY, DECEMBER 15,2015 FOR THIS VEHICLE DUE TO A POTENTIAL ENGINE COMPARTMENT FIRE. A LITTLE TOO LATE AS THIS CAR WAS TOTALLY CONSUMED AFTER THE ENGINE CAUGHT FIRE ON NOVEMBER 20,2015. FORTUNATELY, OTHER THAN SERIOUSLY FRAYED NERVES, MY DAUGHTER IS OK, ALTHOUGH MANY OF HER PERSONAL POSSESSIONS AND CLOTHING IS GONE, NOT TO MENTION THE VEHICLE AND ALL EXPENSES INVOLVED.... Read more

Fire

Incident date: Aug 25, 2015

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE WAS SMOKING AND THE VEHICLE CAUGHT ON FIRE NEAR THE ENGINE. A MECHANIC FROM THE GAS STATION EXTINGUISHED THE FIRE. THERE WAS NO POLICE REPORT FILED. THERE WERE NO INJURIES SUSTAINED OR MEDICAL ATTENTION REQUIRED. THE VEHICLE WAS TOWED AND WAS PARTIALLY REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NH... Read more

Fire

Previous 1 2 3 4 5 ... 111 112 113 ... 782 783 Next

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog