Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
PONTIAC
GRAND PRIX
(1997) - ENGINE
Jan 20, 2016
Incident date: Dec 1, 2015
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC
GRAND PRIX
(2004) - ENGINE AND ENGINE COOLING
Jan 20, 2016
Incident date: Aug 1, 2013
2004 PONTIAC GRAN PRIX. CONSUMER WRITES IN REGARDS TO DROPS OF ENGINE OIL ON EXHAUST MANIFOLD CAUSE VEHICLE ENGINE FIRE. *SMD THE CONSUMER STATAED THE VEHICLE HAS BEEN PARKED EVER SINCE THE FIRE. ALSO, THE HEAD GASKET WENT OUT AFTER THE FIRE. *JB
Fire
PONTIAC
GRAND PRIX
(2007) - EXTERIOR LIGHTING
Jan 20, 2016
Incident date: Oct 19, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHILE DRIVING AT NIGHT, THE LOW BEAM HEADLIGHTS BECAME INOPERABLE INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILUR... Read more
Incident date: Jan 14, 2016
MY WIFE WAS DRIVING THE CAR ON STATEN ISLAND AND STARTED TO MAKE A TURN AND THE STERING STOPPED WORKING. SHE WAS ABLE TO GO STRAIGHT AND PULLED THE CAR TO THE CURB. WE BROUGHT THE CAR INTO THE DEALER. HE SAID HE WOULD DO A DIAGNOSTIC. THE NEXT DAY HE SAID THAT THE KNUCKLE FROM THE STEERING COLUMN TO RACK AND PINION BINDING HAD TO BE REPLACED. WE ARE THE ORIGINAL OWNERS OF THE CAR AND IT HAD 50,... Read more
Incident date: Jan 18, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE W... Read more
Incident date: Jul 24, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVA... Read more
Incident date: Jul 24, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Incident date: Jul 11, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PAR... Read more
Incident date: May 15, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS P... Read more
PONTIAC
GRAND PRIX
(1997) - ENGINE AND ENGINE COOLING
Jan 19, 2016
Incident date: Dec 17, 2015
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. V... Read more
PONTIAC
GRAND PRIX
(2003) - ENGINE
Jan 19, 2016
Incident date: Jan 19, 2016
DROVE TO WORK AND PARKED THE CAR OUTSIDE IN THE PARKING LOT. UPON ENTERING THE BUILDING A FELLOW WORKER NOTICED SMOKE COMING FROM UNDER THE HOOD. THE ENGINE WAS ON FIRE.
Fire
PONTIAC
GRAND PRIX
(2003) - TIRES
Jan 19, 2016
Incident date: Nov 27, 2015
WHILE DRIVING WITH MY DAUGHTER AND ATTEMPTING TO CHANGE LANES ON HIGHWAY, THE FRONT PASSENGER TIRE POPPED AND CAR BEGAN SLIDING. AS I TURNED STEERING WHEEL TO AVOID HITTING CONCRETE BARRIER CAR CONTINUED SLIDING AND SPINNING UNCONTROLLABLY FROM THE FAR RIGHT LANE ACROSS OTHER TWO OR THREE LANES INTO MEDIAN DITCH, BOUNCING OUT ONTO SERVICE ROAD, STILL SPINNING UNTIL IT HIT SOMETHING AND SPUN AROU... Read more
Crash
2 injured
PONTIAC
GRAND PRIX
(2004) - ENGINE
Jan 19, 2016
Incident date: Dec 1, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC
GRAND PRIX
(2004) - ENGINE
Jan 19, 2016
Incident date: Dec 15, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
PONTIAC
GRAND PRIX
(2006) - POWER TRAIN
Jan 19, 2016
Incident date: Nov 22, 2013
STEERING: CLICKING NOISE WHEN TURNING TRANSMISSION HAS A LIGHT SLIP INTO 1ST AND SOMETIMES HARD SHIFT INTO 2ND HAD THIS LOOKED AT IN 2013 WHILE IT WAS STILL UNDER WARRANTY AND THE DEALER DIDN'T WANT TO ACKNOWLEDGE THERE WAS A PROBLEM. THIS SHOULD BE UNDER RECALL SINCE MORE PEOPLE HAVE THIS SAME PROBLEM.
PONTIAC
GRAND PRIX
(2006) - STEERING
Jan 19, 2016
Incident date: Nov 22, 2013
STEERING: CLICKING NOISE WHEN TURNING TRANSMISSION HAS A LIGHT SLIP INTO 1ST AND SOMETIMES HARD SHIFT INTO 2ND HAD THIS LOOKED AT IN 2013 WHILE IT WAS STILL UNDER WARRANTY AND THE DEALER DIDN'T WANT TO ACKNOWLEDGE THERE WAS A PROBLEM. THIS SHOULD BE UNDER RECALL SINCE MORE PEOPLE HAVE THIS SAME PROBLEM.
Incident date: Jan 15, 2016
[XXX] IS IN CUSTODY AN HIS CAR IS ABOUNDED ON THE 200 BLOCK OF HOBART AN VINE ST THE VAN DO NOT HAVE ANY WINDOWS NO TAGS ON IT AN ALL FOUR OF THE TIRES ARE FLAT I NEED DRIVE HERE DOT COM TO COME REPO THIS CAR BECAUSE ERIC IS IN JAIL AND CAN NOT MAKE ANYMORE PAYMENTS ON THE CAR ALSO ERIC TOOK THE TRACKING DEVICE OFF THE 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5... Read more
Incident date: Jan 15, 2016
[XXX] IS IN CUSTODY AN HIS CAR IS ABOUNDED ON THE 200 BLOCK OF HOBART AN VINE ST THE VAN DO NOT HAVE ANY WINDOWS NO TAGS ON IT AN ALL FOUR OF THE TIRES ARE FLAT I NEED DRIVE HERE DOT COM TO COME REPO THIS CAR BECAUSE ERIC IS IN JAIL AND CAN NOT MAKE ANYMORE PAYMENTS ON THE CAR ALSO ERIC TOOK THE TRACKING DEVICE OFF THE 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5... Read more
Incident date: Jan 15, 2016
[XXX] IS IN CUSTODY AN HIS CAR IS ABOUNDED ON THE 200 BLOCK OF HOBART AN VINE ST THE VAN DO NOT HAVE ANY WINDOWS NO TAGS ON IT AN ALL FOUR OF THE TIRES ARE FLAT I NEED DRIVE HERE DOT COM TO COME REPO THIS CAR BECAUSE ERIC IS IN JAIL AND CAN NOT MAKE ANYMORE PAYMENTS ON THE CAR ALSO ERIC TOOK THE TRACKING DEVICE OFF THE 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5... Read more
Incident date: Jan 19, 2016
TL* THE CONTACT OWNS A 2005 PONTIAC MONTANA. WHILE DRIVING APPROXIMATELY 10 MPH, THE REAR SLIDING DOOR OPENED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD TO A COMPLETE STOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.
Incident date: Jan 19, 2016
TL* THE CONTACT OWNS A 2005 PONTIAC MONTANA. WHILE DRIVING APPROXIMATELY 10 MPH, THE REAR SLIDING DOOR OPENED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD TO A COMPLETE STOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.
PONTIAC
GRAND PRIX
(2007) - ELECTRICAL SYSTEM
Jan 18, 2016
Incident date: Dec 24, 2015
THE IGNITION SWITCH FAILED ON 12/24/2015 WHILE I WAS DRIVING ON THE EAST BOUND I-80 IN CALIFORNIA. I WAS NOT ABLE TO USE THE BRAKES OR STEERING AND REAR ENDED THE TRUCK IN FRONT OF ME AT ABOUT 40 MILES PER HOUR. THE AIR BAGS DID NOT DEPLOY AND I WAS BALE TO START THE CAR AND DRIVE OFF THE HIGHWAY. SURPRISINGLY I HAD THE IGNITION SWITCH RECALL FOR MY KEYS MAILED TO ME IN AUGUST OF 2015 AND HAD THE ... Read more
Crash
PONTIAC
GRAND PRIX
(2007) - AIR BAGS
Jan 18, 2016
Incident date: Dec 24, 2015
THE IGNITION SWITCH FAILED ON 12/24/2015 WHILE I WAS DRIVING ON THE EAST BOUND I-80 IN CALIFORNIA. I WAS NOT ABLE TO USE THE BRAKES OR STEERING AND REAR ENDED THE TRUCK IN FRONT OF ME AT ABOUT 40 MILES PER HOUR. THE AIR BAGS DID NOT DEPLOY AND I WAS BALE TO START THE CAR AND DRIVE OFF THE HIGHWAY. SURPRISINGLY I HAD THE IGNITION SWITCH RECALL FOR MY KEYS MAILED TO ME IN AUGUST OF 2015 AND HAD THE ... Read more
Crash
PONTIAC
GRAND PRIX
(1988) - ELECTRICAL SYSTEM
Jan 17, 2016
Incident date: Jun 1, 1995
I KEEP LISTENING TO THE NEWS ABOUT THE GM IGNITION SWITCH AND CARS CUTTING OFF. I LIVED IN NJ BOUGHT 1988 GRAND PRIX BRAND NEW WITH ONLY 9 MILES ON IT WHEN I TOOK POSSESSION. THE FIRST TITLE OFF IT HAD 24 MIES ON IT. I TOOK IT BACK TIME AFTER TIME RUNNING UP A SERVICE BILL WHICH EVENTUALLY CONTRIBUTED TO MY BANKRUPTCY BUT NJ HD NO LEMON LAW SO I WAS STUCK IN IT. I FINALLY WAS ABLE TO GET RID OF ... Read more
PONTIAC
GRAND PRIX
(1988) - STEERING
Jan 17, 2016
Incident date: Jun 1, 1995
I KEEP LISTENING TO THE NEWS ABOUT THE GM IGNITION SWITCH AND CARS CUTTING OFF. I LIVED IN NJ BOUGHT 1988 GRAND PRIX BRAND NEW WITH ONLY 9 MILES ON IT WHEN I TOOK POSSESSION. THE FIRST TITLE OFF IT HAD 24 MIES ON IT. I TOOK IT BACK TIME AFTER TIME RUNNING UP A SERVICE BILL WHICH EVENTUALLY CONTRIBUTED TO MY BANKRUPTCY BUT NJ HD NO LEMON LAW SO I WAS STUCK IN IT. I FINALLY WAS ABLE TO GET RID OF ... Read more
Incident date: Nov 28, 2015
ON NOVEMBER 28, 2015 MY CAR DIED ON ME WHILE I WAS DRIVING HOME FROM THE STORE. AFTER GOING THROUGH TWO MECHANICS, THE GM DEALER ENDED UP REPLACING MY ENTIRE FUSE PANEL. THE ROOT CAUSE OF WHAT HAPPENED WAS NEVER DETERMINED.
Incident date: Jan 16, 2016
TAKATA INFLATORS HAVE NOT BEEN REPLACED AFTER 6 MONTHS FROM RECEIVING THE NOTIFICATION. I HAVE A FOUR PASSENGER VEHICLE THAT I AM ONLY ALLOWED TO USE 3 SEATS SAFELY. THE FIX FOR THE AIR BAG INFLATOR HAS TAKEN TOO LONG AND OTHER COMPENSATION NEEDS TO BE PROVIDED SO THAT I CAN GET FULL UTILIZATION FROM MY VEHICLE. I HAVE NOT HAD AN INCIDENT BUT I CAN NO LONGER CONTINUE NOT USING MY FRONT PASSEN... Read more
Incident date: Dec 1, 2015
THE CAR STARTS UP AND THEN SHUTS OFF AFTER 5 SECONDS. THE SECURITY SYSTEM WILL NOT LET IT STAY RUNNING.
Incident date: Jan 12, 2016
THE INTERIOR TRUNK RELEASE DOES NOT COMPLY WITH 49 CFR 571.401 IN THAT IT IS NOT DESIGNED TO RELEASE ALL LATCHES FROM INSIDE THE TRUNK. THE BUTTRESS RELEASE CABLES(2) ARE CONNECTED TO A SOLENOID THAT MUST BE OPERATED ELECTRICALLY AND ARE NOT CONNECTED TO THE EMERGENCY RELEASE CABLE. IT IS ALSO A KNOWN COMMON FAILURE FOR THESE CABLES TO FAIL AND NOT RELEASE THE BUTTRESS FLAPS FROM THE EXTERIOR. MY... Read more
Incident date: Jan 4, 2016
THIS THE SECOND TIME WITHIN A YEAR THE PASSENGER SEAT SENSOR HAS FAILED. LAST TIME I HAD THE DEALER (GARY LANG AUTO GROUP) DIAGNOSE THE PROBLEM WITH AND RESET THE NEW SENSOR WHICH I PURCHASED FORM A GM VENDOR AND INSTALLED MYSELF. IT STILL COST ME $600 !!!! SINCE THEN I HAVE MET A GM TECH WHO WILL RESET THE NEW SENSOR WHICH I WILL AGAIN BUY AND INSTALL, AND HAVE HIM RESET THE SENSOR AS A TECH 2 I... Read more
Incident date: Dec 10, 2015
REPEATED FRONT BRAKE REPAIRS TO STOP HEAVY VIBRATION WHEN APPLYING BRAKES. VIBRATION IS EXTREME IN THE STEERING COLUMN AND THE STICK SHIFT, AND SOMETIMES THROUGHOUT THE CAR. REPAIRS WERE DONE 3 TIMES IN 18 MONTHS, AND IT KEEPS COMING BACK WITHIN A MONTH AFTER REPAIRS. I NEVER BRAKE HARD TO CAUSE THIS. TRANSMISSION REPEATEDLY POPS OUT OF 5TH GEAR DURING ACCELERATION, REPORTEDLY CAUSED BY DEFECT... Read more
Incident date: Dec 10, 2015
REPEATED FRONT BRAKE REPAIRS TO STOP HEAVY VIBRATION WHEN APPLYING BRAKES. VIBRATION IS EXTREME IN THE STEERING COLUMN AND THE STICK SHIFT, AND SOMETIMES THROUGHOUT THE CAR. REPAIRS WERE DONE 3 TIMES IN 18 MONTHS, AND IT KEEPS COMING BACK WITHIN A MONTH AFTER REPAIRS. I NEVER BRAKE HARD TO CAUSE THIS. TRANSMISSION REPEATEDLY POPS OUT OF 5TH GEAR DURING ACCELERATION, REPORTEDLY CAUSED BY DEFECT... Read more
Incident date: Jan 15, 2016
MY 2009 PONTIAC VIBE BASE 1.4L HAS SERIOUS MANUFACTURER'S DEFECT STEERING ISSUES THAT MAKE IT FEEL VERY UNSAFE TO DRIVE. AT AROUND 30 MPH AND THEN AGAIN AT 70 MPH THERE IS A RATTLE THAT COMES FROM THE STEERING MOTOR AND INTERMEDIATE SHAFT (2 SEPARATE ISSUES WHICH ARE EXPENSIVE TO FIX AND NO LONGER COVERED UNDER WARRANTY). CURRENTLY OVER 100,000 AS AN ORIGINAL OWNER.
PONTIAC
GRAND PRIX
(1998) - ENGINE AND ENGINE COOLING
Jan 15, 2016
Incident date: Jul 30, 2015
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. WHILE DRIVING 25 MPH, THE CONTACT SMELLED SMOKE AND SAW FLAMES UNDER THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 91,000. UPDATED 03/10/16*LJ UPDATED 03/14/16.*JB
Fire
PONTIAC
GRAND PRIX
(2001) - ENGINE
Jan 15, 2016
Incident date: Dec 10, 2015
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. WHILE ATTEMPTING TO START THE VEHICLE, A LOUD NOISE SUDDENLY CAME FROM THE ENGINE. THE DRIVER OPENED THE HOOD AND DISCOVERED FLAMES COMING FROM THE ENGINE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 267,000.
Fire
PONTIAC
GRAND PRIX
(2004) - ENGINE
Jan 15, 2016
Incident date: Dec 15, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. V... Read more
PONTIAC
GRAND PRIX
(2006) - EXTERIOR LIGHTING
Jan 15, 2016
Incident date: Dec 19, 2015
I HAVE A 2006PONTIAC GRAND PRIX GXP, PURCHASED BRAND NEW AND NEVER HAD ANY PROBLEMS WITH MY HEADLIGHTS EXCEPT FOR THEM BEING REPLACED AFTER THE BURNED OUT. I DON'T DRIVE MY CAR VERY MUCH AT ALL. I ONLY HAVE 53000 MILES ON IT. JUST IN THE LAST TWO YEARS I NEVER REALLY KNOW ABOUT MY HEAD LIGHTS GOING IN AND OUT. THE LOW BEAMS WOULD STOP WORKING FOR PERIODS OF TIME AND I REALLY DIDN'T KNOW BECAUSE I ... Read more
PONTIAC
GRAND PRIX
(1997) - FUEL SYSTEM, GASOLINE
Jan 14, 2016
Incident date: Nov 2, 2015
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, A FUEL ODOR EMITTED INSIDE THE VEHICLE AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATE... Read more
PONTIAC
GRAND PRIX
(1997) - ENGINE
Jan 14, 2016
Incident date: Nov 2, 2015
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, A FUEL ODOR EMITTED INSIDE THE VEHICLE AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATE... Read more
PONTIAC
GRAND PRIX
(2000) - ENGINE
Jan 14, 2016
Incident date: Jan 13, 2016
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. AFTER PARKING THE VEHICLE, THE CONTACT NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT OPENED THE HOOD AND THE ENGINE COMPARTMENT WAS ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INS... Read more
Fire
PONTIAC
GRAND PRIX
(2001) - ENGINE
Jan 14, 2016
Incident date: May 20, 2015
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT OF THE VEHICLE BEGAN SMOKING EXCESSIVELY. THE CONTACT WAS ABLE TO PULL OVER AND OPEN THE HOOD OF THE VEHICLE WHERE IT WAS DISCOVERED THAT THE VEHICLE WAS ENGULFED IN FLAMES. THE CONTACTS NEIGHBOR EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED ... Read more
Fire
PONTIAC
GRAND PRIX
(2006) - EXTERIOR LIGHTING
Jan 14, 2016
Incident date: Jun 30, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE LOW BEAM HEAD LAMPS FAILED TO ILLUMINATE INTERMITTENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Incident date: Jan 8, 2016
THE AIR BAG FOR THE PASSENGER SET WILL TURN ON AND OFF AT VARIOUS TIMES. IT WILL BE OFF WHEN SOMEONE IS SITTING IN THE SEAT AND ON WHEN NOBODY IS IN THE SEAT. IT DOES IT SITTING STILL AS WELL AS MOVING. THE TRACTION STABILIZER WILL TURN OFF WHEN IT IS DRY OUTSIDE AND I AM DRIVING. MY KEY WILL GET STUCK IN THE IGNITION FOR ABOUT 30 TO 45 MINUTES BEFORE I CAN PULL IT OUT.. I HAVE TO EITHER SIT IN... Read more
Incident date: Jan 8, 2016
THE AIR BAG FOR THE PASSENGER SET WILL TURN ON AND OFF AT VARIOUS TIMES. IT WILL BE OFF WHEN SOMEONE IS SITTING IN THE SEAT AND ON WHEN NOBODY IS IN THE SEAT. IT DOES IT SITTING STILL AS WELL AS MOVING. THE TRACTION STABILIZER WILL TURN OFF WHEN IT IS DRY OUTSIDE AND I AM DRIVING. MY KEY WILL GET STUCK IN THE IGNITION FOR ABOUT 30 TO 45 MINUTES BEFORE I CAN PULL IT OUT.. I HAVE TO EITHER SIT IN... Read more
Incident date: Jan 8, 2016
THE AIR BAG FOR THE PASSENGER SET WILL TURN ON AND OFF AT VARIOUS TIMES. IT WILL BE OFF WHEN SOMEONE IS SITTING IN THE SEAT AND ON WHEN NOBODY IS IN THE SEAT. IT DOES IT SITTING STILL AS WELL AS MOVING. THE TRACTION STABILIZER WILL TURN OFF WHEN IT IS DRY OUTSIDE AND I AM DRIVING. MY KEY WILL GET STUCK IN THE IGNITION FOR ABOUT 30 TO 45 MINUTES BEFORE I CAN PULL IT OUT.. I HAVE TO EITHER SIT IN... Read more
Incident date: Jan 13, 2016
WHEN LEAVING MY DRIVEWAY, MY STEERING WHILE JERKED, THE SINGER SOUNDED, THE WRENCH LIGHT CAME ON, AND MY DISPLAY SCREEN SAID POWER STEERING. IT WAS VERY HARD TO STEER. I GOT TURNED AROUND AND DROVE ABOUT 3 MILES TO MY MECHANIC. STILL VERY HARD TO STEER. AFTER TURNING MY CAR OFF AND RESTARTING, IT HAD RESET ITSELF AND BEGAN STEERING FINE. MY MECHANIC INFORMED ME OF A RECALL. I CHECKED IT OUT ONLINE... Read more
Incident date: Jan 3, 2016
WHILST DRIVING AROUND 68MPH ATTEMPTING TO SWITCH LANES FROM LEFT TO RIGHT STEERING WHEEL LOCKED PROPELLING VEHICLE TO SPIN OUT OF CONTROL CAUSING DRIVER TO STRIKE A CONCRETE BARRIER
Crash
Incident date: Jul 20, 2014
TAKATA RECALL RECEIVED NOTICE IN JULY OF 2015 AND BEEN UNABLE TO USE THE FRONT PASSENGER SEAT. CALLED GM TOLD THEY CAN'T GIVE ME ANY INFO ON WHEN IT WILL BE REPLACED. CHECKED WITH DEALER AND GOT SAME RESPONSE. UNABLE TO USE CAPABILITIES OF CAR I PURCHASED FOR OVER 6 MONTHS. I WOULD LIKE TO TRADE IN AND GET A NEW CAR,BUT WILL BE PENALIZED FOR DEFECT. I HAVE GOTTEN NO INFO OR HAD ANY CONTA... Read more
Incident date: Jun 1, 2014
TAKATA RECALL THIS RECALL HAS BEEN OPEN FOR OVER 1.5 YEARS AND THERE STILL IS NOT A REMEDY FOR MY CAR. I CONTACTED PONTIAC TWICE (REF # 71-1508944596) AND THEY HAVE BEEN NO HELP GETTING MY AIR BAG ISSUE RESOLVED. I JUST WANT MY CAR FIXED!
Incident date: Oct 6, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VI... Read more