Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
PONTIAC
GRAND PRIX
(2008) - VEHICLE SPEED CONTROL
Jan 27, 2016
Incident date: May 23, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE SPEED DECREASED TO 30 MPH. THE "REDUCED ENGINE" WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE FAILURE RECURRED ON ANOTHER OCCASIONS AND THE VEHICLE WAS TOWED TO A DEALER, WHO REPLACED THE THROT... Read more
Incident date: Jul 14, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING APPROXIMATELY 15 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED WITHOUT A RESPONSE. THE VEHICLE UNINTENTIONALLY ACCELERATED IN A JERKING MOTION. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE CONTACT ALSO MENTIONED THAT A STRONG FUEL ODOR EMITTED INSIDE AND OUTSIDE THE VEHICLE NEAR THE REAR SEATS AND TRUNK AREA. THE VEHICLE WAS NOT D... Read more
Incident date: Jul 14, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING APPROXIMATELY 15 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED WITHOUT A RESPONSE. THE VEHICLE UNINTENTIONALLY ACCELERATED IN A JERKING MOTION. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE CONTACT ALSO MENTIONED THAT A STRONG FUEL ODOR EMITTED INSIDE AND OUTSIDE THE VEHICLE NEAR THE REAR SEATS AND TRUNK AREA. THE VEHICLE WAS NOT D... Read more
Incident date: Sep 17, 2015
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND AM. THE CONTACT STATED THAT THE ENGINE WAS DRIPPING OIL ONTO THE EXHAUST MANIFOLD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THE ENGINE WAS DRIPPING OIL ONTO THE EXHAUST MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND... Read more
Incident date: Jan 25, 2016
DAUGHTER STARTED HER 2007 PONTIAC TORRENT THAT WAS PARKED, WHEN PUTTING KIDS IN CAR, FRONT PASSENGER HEATED SEAT ENGULFED IN FLAMES. LEATHER SEAT BURNT WHICH PUT A FILM AND SMOKE DAMAGE THRU OUT CAR AND KIDS CAR SEATS. CAR WAS JUST PURCHASED IN NOV 2015.
Fire
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. IN ADDITION, "POWER STEERING" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ... Read more
Incident date: Jan 27, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT NOTIFIED THE MANUFACTURER WHO STATED THAT THERE WAS NO REMEDY AND COULD NOT PROVIDE A LOANER VEHICLE. ... Read more
Incident date: Jan 27, 2016
ALTHOUGH DEALER COULD SIMPLY REPLACE THE AIRBAG THEY CANNOT BECAUSE YOUR SITE LISTS THIS AS REMEDY NOT AVAILABLE. THIS MEANS THE DEALER CANNOT BE REIMBURSED FOR REPLACING THE FAULTY AIR BAG. YOU ARE ENDANGERING MY FAMILY WITH YOUR INCORRECT REMEDY NOT AVAILABLE AN BASICALLY LETTING GM GET AWAY WITH NOT REPAIRING THE VEHICLE
Incident date: Jul 31, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAIL... Read more
Incident date: Jul 13, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT... Read more
Incident date: Sep 14, 2014
WHEN STATIONARY OR IN MOTION THE DRIVERS SIDE AIR BAG LIGHT WOULD GO ON AND OFF RANDOMLY. NOW IT JUST STAYS ON.
Incident date: Jan 20, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO MAKE A TURN, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING WARNING ALERT BEGAN TO BEEP AND THEN ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE RECALL AND INFORMED THE ... Read more
Incident date: Nov 17, 2015
MY 2008 PONTIAC G6 AIRBAG LIGHT HAS BEEN GOING ON / OFF FOR SEVERAL WEEKS. IN THE LAST MONTH IT HAS COME ON AND NOW WILL NOT GO OFF. I CALLED AND ASK GM SERVICE REPAIR, BUT THEY HAVE HAD ISSUES, KNOW THIS HAS TO DO WITH A PASSENGER SEAT SENSOR. TO FIX IT IS AN OUT OF POCKET EXPENSE, AND NOT CHEEP. IF THIS ISSUES SHUTS THE WHOLE AIR BAG SYSTEM DOWN, IT SHOULD BE REPAIRED BY THE MANUFACTURER.
Incident date: Oct 26, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED ILLUMINATED. IN ADDITION, THE PASSENGER SIDE AIR BAG WOULD INDEPENDENTLY ACTIVATE EVEN WHEN THE PASSENGER SEAT WAS UNOCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAG... Read more
Incident date: Jan 11, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. WHILE IN PARK, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MODULAR IN THE FRONT PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS UNAVAILABLE. UPDATED 04/07/16*LJ *CN
Incident date: Jan 11, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. WHILE IN PARK, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MODULAR IN THE FRONT PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS UNAVAILABLE. UPDATED 04/07/16*LJ *CN
Incident date: Aug 11, 2015
SERVICE STABILITRAK LIGHT CAME ON ALONG WITH CHECK ENGINE LIGHT. HAD CODE READ AT AUTOZONE. TOLD TO REPLACE EGR VALVE. STABILITRAK LIGHT COMES ON EVERY FEW DAYS SINCE AND THIS STILL HAPPENS NOW. THE CHECK ENGINE LIGHT CAME ON AGAIN IN 4 MONTHS AND HAD TO REPLACE THE EGR VALVE AGAIN. SERVICE STABILITRAK LIGHT STILL COMES ON AT LEAST 3 TIMES A WEEK AND WILL GO OFF INTERMITTENTLY.
Incident date: Jan 25, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT ... Read more
PONTIAC
GRAND PRIX
(1998) - ENGINE
Jan 25, 2016
Incident date: Oct 21, 2015
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING ENGINE OIL. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHSTA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TH... Read more
PONTIAC
GRAND PRIX
(2002) - ENGINE
Jan 25, 2016
Incident date: Apr 17, 2012
TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. UPON PARKING THE VEHICLE IN A PARKING SPACE AT AN APARTMENT COMPLEX, THE CONTACT EXITED THE VEHICLE. SHORTLY AFTER, A FIRE ERUPTED UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND THE CAUSE OF THE FIRE WAS NOT INVESTIGATED BY THE INSURANCE COMPANY. A FIRE INSPECTION REPORT WAS FILED. THE CONTACT LATER RECEIV... Read more
Fire
PONTIAC
GRAND PRIX
(2004) - VEHICLE SPEED CONTROL
Jan 25, 2016
Incident date: Nov 9, 2015
WHEN DRIVING HOME FROM WORK, I WAS IN THE CENTER LANE OF THE HIGHWAY, WHEN THERE WAS A LOSS OF POWER IN MY 04 GRAND PRIX, THE DISPLAY SHOWED "LOSS OF POWER TO THE ENGINE" THERE WERE TRUCKS ON EITHER SIDE, LUCKILY I WAS ABLE TO GET TO THE SIDE OF THE ROAD BY DODGING THE VEHICLES COMING UP BEHIND ME. I CALLED MY MECHANIC AND EXPLAIN THE CONDITION, HE KNEW EXACTLY WHAT WAS WRONG BECAUSE HE SAID HE FI... Read more
Incident date: Jan 25, 2016
A RECALL HAD BEEN DONE ON THE GEAR SHIFT ASSEMBLY FOR THIS VEHICLE WHICH I HAD REPLACED THROUGH RECALL ON 12/31/14 HOWEVER 1 YEAR AND 25 DAYS LATER THE GEAR SHIFT ASSEMBLY DID EXACTLY WHAT THE RECALL WAS ORIGINALLY DESIGNED TO FIX. I WENT TO PARK THE VEHICLE AND THE GEAR SHIFT SLID EASILY INTO PARK BUT THE CAR KEPT ROLLING, NOT RECOGNIZING THE GEAR WAS PLACED IN PARK. UPON SHUTTING OFF THE CAR, I... Read more
Incident date: Jan 24, 2016
DRIVING ON THE FWY AND SUDDENLY ALL OF MY HAZARD LIGHTS START TURNING ON AT ONCE. MY CAR STARTED TO LOSE POWER AND I HAD TO PULL OFF TO THE SIDE, NOT EVEN MY EMERGENCY LIGHTS WOULD WORK. THIS IS THE 2ND TIME THIS HAS HAPPENED, THE LAST WAS A FEW MONTHS AGO AND HAD THE ALTERNATOR REPLACED. COULD IT BE THE ALTERNATOR AGAIN? I THINK NOT, I HAVE ALSO HAD ISSUES WITH MY POWER WINDOWS. I AM NOT A MECHAN... Read more
Incident date: Jan 24, 2016
DRIVING ON THE FWY AND SUDDENLY ALL OF MY HAZARD LIGHTS START TURNING ON AT ONCE. MY CAR STARTED TO LOSE POWER AND I HAD TO PULL OFF TO THE SIDE, NOT EVEN MY EMERGENCY LIGHTS WOULD WORK. THIS IS THE 2ND TIME THIS HAS HAPPENED, THE LAST WAS A FEW MONTHS AGO AND HAD THE ALTERNATOR REPLACED. COULD IT BE THE ALTERNATOR AGAIN? I THINK NOT, I HAVE ALSO HAD ISSUES WITH MY POWER WINDOWS. I AM NOT A MECHAN... Read more
Incident date: Jan 24, 2016
DRIVING ON THE FWY AND SUDDENLY ALL OF MY HAZARD LIGHTS START TURNING ON AT ONCE. MY CAR STARTED TO LOSE POWER AND I HAD TO PULL OFF TO THE SIDE, NOT EVEN MY EMERGENCY LIGHTS WOULD WORK. THIS IS THE 2ND TIME THIS HAS HAPPENED, THE LAST WAS A FEW MONTHS AGO AND HAD THE ALTERNATOR REPLACED. COULD IT BE THE ALTERNATOR AGAIN? I THINK NOT, I HAVE ALSO HAD ISSUES WITH MY POWER WINDOWS. I AM NOT A MECHAN... Read more
Incident date: Jan 23, 2016
TL* THE CONTACT OWNS A 2010 PONTIAC G6. THE CONTACT STATED THAT THE STEERING WHEEL FAILED AND BECAME HARD TO TURN WHILE DRIVING 70 MPH. THE CONTACT WAS ABLE TO TURN THE STEERING WHEEL WITH FORCE AND COASTED SAFELY OUT OF TRAFFIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Incident date: Jan 23, 2016
DRIVER SIDE FRONT DOOR DOES NOT OPEN, FROM INSIDE OR OUTSIDE, WHEN UNLOCKED AND WHEN CAR IS STATIONARY.
Incident date: Jan 8, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE STEERING SEIZED WITHOUT WARNING. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE POWER STEERING BECAME FUNCTIONAL. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY AND BECAME PROGRESSIVELY WORSE OVER TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (S... Read more
Incident date: Jan 21, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHEN ATTEMPTING TO PLACE THE VEHICLE IN REVERSE, THE GEAR SHIFTER KEPT SLIDING UP AND DOWN AND WOULD NOT SECURE IN ANY GEAR. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC, BUT NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
Incident date: Jan 3, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT "POWER STEERING" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED... Read more
Incident date: Jul 8, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TO... Read more
PONTIAC
GRAND PRIX
(1998) - ENGINE
Jan 22, 2016
Incident date: Dec 30, 2015
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE... Read more
PONTIAC
GRAND PRIX
(2000) - ENGINE
Jan 22, 2016
Incident date: Jan 22, 2016
CAR WAS PREVIOUSLY RECALLED FOR VALVE COVER LEAK WHICH COULD RESULT IN AN ENGINE FIRE. I RECEIVED ANOTHER NOTICE TO FIX THE SAME VALVE COVER...THE RECALL NEEDS TO BE EXPANDED TO BOTH VALVE COVERS. THE FRONT COVER WAS FIXED BUT THEY DID NOT FIX THE REAR VALVE COVER WHICH ALSO LEAKS OIL ONTO THE MANIFOLD AND THE MAIN EXHAUST PIPE. I HAD THE CAR IN FOR A REPAIR A FEW YEARS AGO AND THE DEALER TOLD ME ... Read more
Fire
PONTIAC
GRAND PRIX
(2002) - ENGINE
Jan 22, 2016
Incident date: Jan 22, 2016
THE CAR WAS SITTING IN THE PARKING LOT AT MY HUSBAND'S WORKPLACE. HE CAME OUT AND STARTED THE ENGINE LIKE ANY OTHER DAY AND SMOKE STARTED POURING OUT OF THE A/C VENTS. SO, HE QUICKLY SHUT OFF THE CAR AND GOT OUT. THE ENTIRE ENGINE COMPARTMENT WAS ON FIRE. HE HAD TO USE A FIRE EXTINGUISHER TO PUT IT OUT.
Fire
PONTIAC
GRAND PRIX
(2002) - ENGINE
Jan 21, 2016
Incident date: Jan 19, 2016
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE UNOCCUPIED VEHICLE WAS PARKED AND SMALL FLAMES IGNITED FROM UNDERNEATH THE HOOD. THE CONTACT EXTINGUISHED THE FLAMES HIMSELF. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ... Read more
Fire
PONTIAC
GRAND PRIX
(2004) - ENGINE
Jan 21, 2016
Incident date: Dec 15, 2015
NHTSA RECALL CAMPAIGN NUMBER 15V701000 . WE HAVE BEEN NOTIFIED BY GENERAL MOTORS THAT PLANNING IS UNDERWAY TO CONDUCT THIS RECALL, WHICH IS INTENDED TO PREVENT ENGINE FIRES CAUSED BY OIL LEAK. AS PART OF THE PLANS STATED IN THEIR LETTER, THEY WILL BE PERMANENTLY REMOVING AN OIL FILL EXTENSION AND ENGINE "BEAUTY" COVER DURING THIS RECALL. WE HAVE SPOKEN TO GM RECALL PHONE NUMBER ABOUT O... Read more
PONTIAC
GRAND PRIX
(2004) - ENGINE AND ENGINE COOLING
Jan 21, 2016
Incident date: Dec 15, 2015
NHTSA RECALL CAMPAIGN NUMBER 15V701000 . WE HAVE BEEN NOTIFIED BY GENERAL MOTORS THAT PLANNING IS UNDERWAY TO CONDUCT THIS RECALL, WHICH IS INTENDED TO PREVENT ENGINE FIRES CAUSED BY OIL LEAK. AS PART OF THE PLANS STATED IN THEIR LETTER, THEY WILL BE PERMANENTLY REMOVING AN OIL FILL EXTENSION AND ENGINE "BEAUTY" COVER DURING THIS RECALL. WE HAVE SPOKEN TO GM RECALL PHONE NUMBER ABOUT O... Read more
Incident date: Sep 16, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATIOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Incident date: Jan 15, 2016
TL* THE CONTACT OWNS A 2010 PONTIAC G6. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL LOST POWER WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE OFF THE ROAD AND PARKED. THE CONTACT LATER CALLED THE DEALER AND WAS INFORMED TO BRING IN THE VEHICLE FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT INCLUDED IN A RECALL AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT M... Read more
Incident date: Apr 1, 2015
AIR BAG SENSOR: THERE ARE HUNDREDS OF SOLSTICE OWNERS SUCH AS MY SELF, DRIVING WITH THE SEAT BELT SENSOR LIGHT ILLUMINATED. THERE IS A PROBLEM WITH THE SEAT SENSOR AND DEALERS WANT UP TO $1,500 TO REPLACE THE SEAT SENSOR. THIS IS A KNOWN PROBLEM AND A SAFETY ISSUE THAT GM SHOULD HANDLE THRU A VOLUNTARY RECALL. IT IS A PROBLEM KNOWN WORLD-WIDE REGARDING THIS ISSUE.
Incident date: Nov 15, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAI... Read more
Incident date: Jun 8, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT... Read more
Incident date: Jul 13, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) AND WAS UNABLE TO RECEIVE THE RECALL REPAIR APPOINTMENT BEYOND A REASONABLE TIME FRAME. THE MANUFACTURER WAS UNABLE TO PROVIDE A TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Jan 21, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/13/16*LJ THE VEHICLE WAS REPAIRED. UP... Read more
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 13, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILA... Read more
Incident date: Jan 17, 2016
MY CAR HAS NOW ALSO LOST POWER STEERING ON MORE THAN ONE OCCASION (LOSS OF POWER STEERING FIRST OCCURRED THIS YEAR)THE POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY AND MY HEADLIGHTS KEEP GOING OUT, EVEN WHEN THE BULBS ARE BRAND NEW (THIS HAS BEEN AN ONGOING ISSUE FOR TWO YEARS NOW). WHEN I SMACK THE HEADLIGHTS, THEY COME BACK ON. I DO NOT ALWAYS FEEL SAFE WHEN DRIV... Read more
Incident date: Jan 17, 2016
MY CAR HAS NOW ALSO LOST POWER STEERING ON MORE THAN ONE OCCASION (LOSS OF POWER STEERING FIRST OCCURRED THIS YEAR)THE POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY AND MY HEADLIGHTS KEEP GOING OUT, EVEN WHEN THE BULBS ARE BRAND NEW (THIS HAS BEEN AN ONGOING ISSUE FOR TWO YEARS NOW). WHEN I SMACK THE HEADLIGHTS, THEY COME BACK ON. I DO NOT ALWAYS FEEL SAFE WHEN DRIV... Read more
Incident date: Jan 20, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. AFTER STARTING THE VEHICLE AND TURNING ON THE HEATED LEATHER SEATS AFTER 5 MINUTES, A BURNING ODOR WAS PRESENT. THE FRONT DRIVER SEAT WAS EXTREMELY HOT TO THE TOUCH AND BECAME DISCOLORED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
Fire
Incident date: Jan 20, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE SEAT HEATERS WERE DEFECTIVE. THE CONTACT SMELLED A BURNING ODOR WHILE THE SEAT HEATERS WERE ACTIVATED AND FOUND THAT THE DRIVER SEAT HAD A BURN HOLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 84,000.
Fire