Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Oct 22, 2015
PASSENGER SIDE AIRBAG WARNING LIGHT CAME ON @83,000. GM SHOULD FIX THIS AS A RECALL CONSIDERING ALL THE OF THE SAME COMPLAINTS I'M SEEING !!
Incident date: Feb 7, 2016
TAKATA RECALL - RECEIVED A RECALL NOTICE JULY 2015. RECENT CALL TO PONTIAC CUSTOMER SERVICE INDICATES THEY HAVE NO DATE WHEN THE EXPECT THE PART TO BE AVAILABLE. THE RECALL NOTICE INDICATES IN BOLD AND UNDERLINE THE FOLLOWING: "UNTIL THE REPAIR IS PERFORMED, THE FRONT PASSENGER SEAT SHOULD NOT BE OCCUPIED". THIS IS NOT PRACTICAL. IT HAS NOW BEEN SEVEN MONTHS AND IS UNACCEPTABLE. WHAT IS THE NHTSA ... Read more
PONTIAC
GRAND PRIX
(2007) - ELECTRONIC STABILITY CONTROL (ESC)
Feb 6, 2016
Incident date: Dec 11, 2015
THE TRANSMISSION SLIP I GET A OIL CHANGE WITHIN A MONTH OR TWO MONTHS OF THE OIL CHANGE I NEED ANOTHER ONE IT'S GETTING MORE SNOW ON THE FLOOR ON THE PASSENGER SIDE I HAVE TO KEEP THE AIR CONDITION ON KEEP THE CAR RUNNING HOT WHAT IS THE REASON.
PONTIAC
GRAND PRIX
(2007) - ELECTRICAL SYSTEM
Feb 6, 2016
Incident date: Dec 11, 2015
THE TRANSMISSION SLIP I GET A OIL CHANGE WITHIN A MONTH OR TWO MONTHS OF THE OIL CHANGE I NEED ANOTHER ONE IT'S GETTING MORE SNOW ON THE FLOOR ON THE PASSENGER SIDE I HAVE TO KEEP THE AIR CONDITION ON KEEP THE CAR RUNNING HOT WHAT IS THE REASON.
PONTIAC
GRAND PRIX
(2007) - ENGINE
Feb 6, 2016
Incident date: Dec 11, 2015
THE TRANSMISSION SLIP I GET A OIL CHANGE WITHIN A MONTH OR TWO MONTHS OF THE OIL CHANGE I NEED ANOTHER ONE IT'S GETTING MORE SNOW ON THE FLOOR ON THE PASSENGER SIDE I HAVE TO KEEP THE AIR CONDITION ON KEEP THE CAR RUNNING HOT WHAT IS THE REASON.
PONTIAC
GRAND PRIX
(1999) - ENGINE
Feb 5, 2016
Incident date: Feb 2, 2016
TL* THE CONTACT OWNED A 1999 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE CONTACT NOTICED SMOKE UNDER THE HOOD. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 93,000.
Fire
PONTIAC
GRAND PRIX
(2000) - SERVICE BRAKES
Feb 5, 2016
Incident date: Sep 15, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND THE POWER STEERING BECAME DIFFICULT TO TURN. ALSO, WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE WAS DIFFICULT TO STOP. THE VEHICLE WAS ABLE TO BE PULLED OVER AND RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 116,000. UPDATE... Read more
PONTIAC
GRAND PRIX
(2000) - STEERING
Feb 5, 2016
Incident date: Sep 15, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND THE POWER STEERING BECAME DIFFICULT TO TURN. ALSO, WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE WAS DIFFICULT TO STOP. THE VEHICLE WAS ABLE TO BE PULLED OVER AND RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 116,000. UPDATE... Read more
PONTIAC
GRAND PRIX
(2000) - ELECTRICAL SYSTEM
Feb 5, 2016
Incident date: Sep 15, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND THE POWER STEERING BECAME DIFFICULT TO TURN. ALSO, WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE WAS DIFFICULT TO STOP. THE VEHICLE WAS ABLE TO BE PULLED OVER AND RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 116,000. UPDATE... Read more
PONTIAC
GRAND PRIX
(2002) - ENGINE
Feb 5, 2016
Incident date: Nov 1, 2015
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Feb 2, 2016
I PLACED A GROCERY BAG ON FRONT SEAT, THE RED AIR BAG LIGHT CAME ON, NOW ITS GLOWING ALL THE TIME. DEALER WANTS 600 TO REPAIR THIS . NOW MY PASSENGER AIR BAG WILL NOT DEPLOY IN A ACCIDENT.
PONTIAC
GRAND PRIX
(2004) - ENGINE
Feb 4, 2016
Incident date: Dec 15, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CO... Read more
PONTIAC
GRAND PRIX
(2005) - ENGINE
Feb 4, 2016
Incident date: Jan 1, 2016
I AM HAVING AN ISSUE WHERE I AM GETTING A MESSAGE THAT SAYS REDUCE ENGINE POWER. TOOK IT TO DEALER THEY DO NOT KNOW WHAT IS WRONG. MANY OTHER PEOPLE ARE HAVING THE SAME ISSUE AND NO RECALL? CAR COMPLETELY DIES NO MATTER WHERE YOU ARE. I HAPPEN TO BE DOING 50 MPH ON THE FREEWAY WITH THREE CHILDREN IN THE BACKSEAT. THNAK GOD WE WERE OK! FROM WHAT I READ ABOUT THIS ISSUES THIS SHOULD HAVE BEEN A RECA... Read more
Incident date: Jan 30, 2016
DRIVING LOCAL ROADS APPROXIMATELY 25 TO 30 MPH THE DRIVERS SEAT OF 2008 G6 GXP (ELECTRONIC LEATHER BUCKET SEAT) BROKE FREE AND COLLAPSED ON THE RIGHT SIDE. UPON PERSONAL INSPECTION AND LATER VERIFIED BY THREE MECHANICS INCLUDING TWO GM CERTIFIED DEALERSHIP MECHANICS IT WAS DISCOVERED THAT THE CROSS SUPPORT TOWARDS THE FRONT OF THE SEAT HAD BROKEN FREE AT A WELD. THIS IN TURN CAUSED THE SEAT TO C... Read more
Incident date: Jan 30, 2016
DRIVING LOCAL ROADS APPROXIMATELY 25 TO 30 MPH THE DRIVERS SEAT OF 2008 G6 GXP (ELECTRONIC LEATHER BUCKET SEAT) BROKE FREE AND COLLAPSED ON THE RIGHT SIDE. UPON PERSONAL INSPECTION AND LATER VERIFIED BY THREE MECHANICS INCLUDING TWO GM CERTIFIED DEALERSHIP MECHANICS IT WAS DISCOVERED THAT THE CROSS SUPPORT TOWARDS THE FRONT OF THE SEAT HAD BROKEN FREE AT A WELD. THIS IN TURN CAUSED THE SEAT TO C... Read more
Incident date: Feb 3, 2016
I WAS DRIVING MY CAR AND THE ESC LIGHT KEPT COMING ON (ALTHOUGH I WAS NOT GOING SLOW OR TURNING IN A MANNER THAT WOULD TYPICALLY TRIGGER IT). I STOP TO GET GAS, AND I TURN OFF MY CAR. I TURN IT BACK ON AFTER GAS AND THE SERVICE ESC LIGHT COMES ON AS WELL AS AN ESC OFF LIGHT. I BEGIN TO TRY DRIVING AND IT APPEARS THAT MY POWER STEERING HAS COMPLETELY FAILED. THIS HAS NEVER HAPPENED TO ME BEFORE... Read more
Incident date: Jul 2, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS... Read more
Incident date: Jul 22, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS... Read more
Incident date: Jul 6, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART OR REMEDY FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIE... Read more
PONTIAC
GRAND PRIX
(2004) - ENGINE
Feb 3, 2016
Incident date: Dec 8, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE... Read more
PONTIAC
GRAND PRIX
(2004) - ENGINE
Feb 3, 2016
Incident date: Feb 3, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING AT VARIOUS SPEEDS, SMOKE APPEARED FROM THE FRONT OF THE VEHICLE WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE ... Read more
Fire
PONTIAC
GRAND PRIX
(2005) - ELECTRICAL SYSTEM
Feb 3, 2016
Incident date: Jan 8, 2016
TAKATA RECALL.... KEEP GETTING A MESSAGE SAYING REDUCE ENGINE POWER. TOOK IT TO A MECHANIC AND DEALER AND CLAIM THEY DON'T KNOW. CAR LOSES POWER AFTER REDUCE ENGINE POWER DISPLAYS ON VECHILE. WAS DRIVING ON HIGHWAY AT 50 MPH WITH MY THREE CHILDREN WHEN MESSAGE DISPLAYED AND CAR SHUT OFF. VERY DANGEROUS. THIS HAS HAPPENED MORE THAN SEVERAL TIMES IN AND OFF THE HIGHWAY... IT DID IT AGAIN TODAY 2/3/... Read more
PONTIAC
GRAND PRIX
(2005) - ENGINE
Feb 3, 2016
Incident date: Jan 8, 2016
TAKATA RECALL.... KEEP GETTING A MESSAGE SAYING REDUCE ENGINE POWER. TOOK IT TO A MECHANIC AND DEALER AND CLAIM THEY DON'T KNOW. CAR LOSES POWER AFTER REDUCE ENGINE POWER DISPLAYS ON VECHILE. WAS DRIVING ON HIGHWAY AT 50 MPH WITH MY THREE CHILDREN WHEN MESSAGE DISPLAYED AND CAR SHUT OFF. VERY DANGEROUS. THIS HAS HAPPENED MORE THAN SEVERAL TIMES IN AND OFF THE HIGHWAY... IT DID IT AGAIN TODAY 2/3/... Read more
PONTIAC
GRAND PRIX
(2005) - UNKNOWN OR OTHER
Feb 3, 2016
Incident date: Jan 8, 2016
TAKATA RECALL.... KEEP GETTING A MESSAGE SAYING REDUCE ENGINE POWER. TOOK IT TO A MECHANIC AND DEALER AND CLAIM THEY DON'T KNOW. CAR LOSES POWER AFTER REDUCE ENGINE POWER DISPLAYS ON VECHILE. WAS DRIVING ON HIGHWAY AT 50 MPH WITH MY THREE CHILDREN WHEN MESSAGE DISPLAYED AND CAR SHUT OFF. VERY DANGEROUS. THIS HAS HAPPENED MORE THAN SEVERAL TIMES IN AND OFF THE HIGHWAY... IT DID IT AGAIN TODAY 2/3/... Read more
Incident date: Apr 27, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE MAKING A TURN, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND A LOUD POPPING NOISE WAS NOTICED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED EVERY TIME THE VEHIC... Read more
Incident date: Jan 7, 2015
2009 PONTIAC G6. CONSUMER WRITES IN REGARDS TO VEHICLE POWER STEERING ISSUES. *SMD THE CONSUMER STATED THE STEERING WHEEL WOULD LOCK UP WHILE DRIVING DOWN THE ROAD. THE CONSUMER STATED THE STEERING LOCKING UP, WAS A RESULT OF THE STEERING TORQUE INPUT BEING DEFECTIVE.
PONTIAC
BONNEVILLE
(1996) - AIR BAGS
Feb 3, 2016
Incident date: Jan 28, 2016
TL* THE CONTACT OWNS A 1996 PONTIAC BONNEVILLE. WHILE DRIVING 35 MPH, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED INADVERTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT INVOLVED IN A CRASH. DUE TO THE FAILURE, THE WINDSHIELD SHATTERED. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WA... Read more
Incident date: Nov 1, 2015
2008 PONT G6 SERVICE AIRBAG LIGHT APPEARS IN DASH, AND DISPLAY ON RADIO PERIODICALLY. TYPICALLY RIGHT ON STARTUP. DOESN'T TURN OFF UNTIL KEY OFF, REGARDLESS OF HOW LONG OR TYPE OF DRIVING. USUALLY (BUT NOT ALWAYS) RESETS WHEN ENGINE OFF AND RESTART. DISCUSSION WITH DEALER AND ONLINE FORUMS ALL SAY PASSENGER SIDE SEAT SENSOR IS BAD. CONCERNED IF DRIVER AND/OR PASSENGER AIRBAGS WILL ACTUALLY DEPLOY ... Read more
PONTIAC
GRAND PRIX
(1998) - ENGINE
Feb 2, 2016
Incident date: Oct 26, 2015
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CON... Read more
PONTIAC
GRAND PRIX
(2000) - FUEL/PROPULSION SYSTEM
Feb 2, 2016
Incident date: Jan 21, 2016
TAKATA RECALL . LEAKS COOLANT PUT IT IN THE LIGHT STAY ON THE STOCKS WHEN PUT NEW WHEN ON HIT A BUMP THEY FALL DOWN PUT GAS IN THE CAR GAS OUT OUT OF THE VENTS WHEN THE HEAT IS ON IN THE CAR.
PONTIAC
GRAND PRIX
(2000) - SUSPENSION
Feb 2, 2016
Incident date: Jan 21, 2016
TAKATA RECALL . LEAKS COOLANT PUT IT IN THE LIGHT STAY ON THE STOCKS WHEN PUT NEW WHEN ON HIT A BUMP THEY FALL DOWN PUT GAS IN THE CAR GAS OUT OUT OF THE VENTS WHEN THE HEAT IS ON IN THE CAR.
PONTIAC
GRAND PRIX
(2000) - UNKNOWN OR OTHER
Feb 2, 2016
Incident date: Jan 21, 2016
TAKATA RECALL . LEAKS COOLANT PUT IT IN THE LIGHT STAY ON THE STOCKS WHEN PUT NEW WHEN ON HIT A BUMP THEY FALL DOWN PUT GAS IN THE CAR GAS OUT OUT OF THE VENTS WHEN THE HEAT IS ON IN THE CAR.
PONTIAC
GRAND PRIX
(2000) - ENGINE
Feb 2, 2016
Incident date: Oct 26, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CON... Read more
PONTIAC
GRAND PRIX
(1999) - ENGINE
Feb 1, 2016
Incident date: Nov 1, 2015
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC
GRAND PRIX
(2002) - ENGINE AND ENGINE COOLING
Feb 1, 2016
Incident date: Feb 1, 2016
2002 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE RECALL NOTICE 15V701. *SMD
PONTIAC
GRAND PRIX
(2004) - ENGINE AND ENGINE COOLING
Feb 1, 2016
Incident date: Feb 1, 2016
2004 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO VEHICLE CHECK ENGINE LIGHT RECALL #15757 ISSUES. *SMD THE CONSUMER STATED THE DEALER CLAIMED THE VEHICLE HAD AN OIL LEAK. *JB
Incident date: May 13, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTIO... Read more
Incident date: May 1, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBERS: 09V039000 (EXTERIOR LIGHTING), 14V252000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SERVICES BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE FAILURE PERSISTED WEEKS LATER. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE M... Read more
Incident date: Jul 1, 2015
NOTIFIED OF RECALL OF PASSENGER SIDE FRONT AIRBAG IN JULY 2015. SAID WE WOULD BE NOTIFIED WHEN PARTS WERE READY. STILL WAITING AND IT'S FEB 2016. IT'S BEEN 7 MONTHS, WHEN WILL THE PARTS BE READY?
Incident date: Dec 23, 2015
SERVICE AIRBAG LIGHT COMES ON , WHEN CAR IS STARTED ,WHEN AUTO IS SHUT OFF, AND THEN RESTARTED LIGHT WILL GO OFF. AND STAYS OFF , THIS HAPPENS EVERYWHERE DAYS.IS THIS A RECALL,
Incident date: Jan 31, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE PANORAMIC SUN ROOF WAS NOT FUNCTIONING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PIN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,300.
PONTIAC
GRAND PRIX
(2000) - ENGINE
Jan 29, 2016
Incident date: Oct 15, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. EACH TIME THE VEHICLE WAS DRIVEN, THERE WAS A HOT BURNING ORDER THAT COULD BE SMELLED ONCE THE VEHICLE WAS PARKED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE ... Read more
Fire
PONTIAC
GRAND PRIX
(2002) - ENGINE
Jan 29, 2016
Incident date: Feb 2, 2015
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THERE WAS AN INTERNAL LEAK OF OIL ONTO THE EXHAUST MANIFOLD THAT CAUSED EXCESSIVE SMOKE UNDER THE HOOD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) MONTHS LATER AND THE PART WAS NOT AVAILABLE TO RECEIVE THE RECALL REMEDY. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOUL... Read more
Incident date: Jul 20, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN T... Read more
Incident date: Dec 28, 2015
NOTICED A STRONG FUEL SMELL COMING FROM REAR OF VEHICLE AFTER RETURNING FROM A TRIP TO THE STORE. LOOKED UNDER VEHICLE AND SAW A PUDDLE OF FUEL FORMING ON DRIVERS SIDE IN FRONT OF REAR TIRE. LOOKED AT THE UNDERCARRIAGE AND SAW A STEADY FUEL LEAK COMING FROM THE FUEL LINE BENEATH THE SILVER HEAT SHIELD WRAP. I REMOVED THE WRAP TO FIND THAT THE FUEL LINE HAD RUSTED THROUGH AROUND THE PLASTIC MOUNTIN... Read more
PONTIAC
GRAND PRIX
(2000) - ENGINE
Jan 28, 2016
Incident date: Dec 1, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CON... Read more
PONTIAC
GRAND PRIX
(2001) - ENGINE
Jan 28, 2016
Incident date: Jan 27, 2016
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THERE WAS A BURNING ODOR UNDER THE HOOD OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIE... Read more
Fire
PONTIAC
GRAND PRIX
(2002) - ELECTRICAL SYSTEM
Jan 28, 2016
Incident date: Apr 17, 2012
TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Fire
PONTIAC
GRAND PRIX
(2004) - ENGINE
Jan 27, 2016
Incident date: Apr 2, 2015
RECALL HAS BEEN OPEN SINCE APRIL 2ND 2015 IT IS JANUARY 27TH 2016, GM RECALL # 14574 AND STILL NO RESOLVED ISSUE. I AM ADVISED TO KEEP MY CAR OUTSIDE IN THE MIDDLE OF WINTER SO THERE IS NO ACCIDENTAL FIRE STARTED. I WOULD LIKE THIS ISSUE RESOLVED. I DRIVE MY CAR EVERYDAY AND EVERYDAY I'M THINKING, IS TODAY THE DAY I "BRAKE HARD" "CAUSING OIL" "TO LEAK ONTO THE MANIFOLD" AND MY ENGINE BAY CATCHES F... Read more
PONTIAC
GRAND PRIX
(2005) - SUSPENSION
Jan 27, 2016
Incident date: Nov 5, 2015
PASSENGER SIDE REAR SUSPENSION STRUT (SPRING/SHOCK ASSEMBLY) SUDDENLY COLLAPSED DOWNWARD BECAUSE LOWER SPRING RETAINER RING RUSTED AWAY, ALLOWING SUSPENSION SPRING TO PUSH DOWNWARD AND UP AGAINST REAR TIRE. HAPPENED WHEN WE WERE PULLING OUT OF DRIVEWAY, FIRST HEARD A THUMP, FOLLOWED BY A DRAGGING SOUND AND THEN SAW BLUE SMOKE COMING FROM REAR PASSENGER SIDE WHEEL WELL. AT FIRST WE THOUGH A TREE ... Read more