Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints

138,663 Reported Crashes

56,255 Reported Fires

8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 39,107 complaints for PONTIAC

Incident date: Apr 27, 2015

TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE MAKING A TURN, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND A LOUD POPPING NOISE WAS NOTICED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED EVERY TIME THE VEHIC... Read more

Incident date: Jan 7, 2015

2009 PONTIAC G6. CONSUMER WRITES IN REGARDS TO VEHICLE POWER STEERING ISSUES. *SMD THE CONSUMER STATED THE STEERING WHEEL WOULD LOCK UP WHILE DRIVING DOWN THE ROAD. THE CONSUMER STATED THE STEERING LOCKING UP, WAS A RESULT OF THE STEERING TORQUE INPUT BEING DEFECTIVE.

Incident date: Jan 28, 2016

TL* THE CONTACT OWNS A 1996 PONTIAC BONNEVILLE. WHILE DRIVING 35 MPH, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED INADVERTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT INVOLVED IN A CRASH. DUE TO THE FAILURE, THE WINDSHIELD SHATTERED. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WA... Read more

Incident date: Nov 1, 2015

2008 PONT G6 SERVICE AIRBAG LIGHT APPEARS IN DASH, AND DISPLAY ON RADIO PERIODICALLY. TYPICALLY RIGHT ON STARTUP. DOESN'T TURN OFF UNTIL KEY OFF, REGARDLESS OF HOW LONG OR TYPE OF DRIVING. USUALLY (BUT NOT ALWAYS) RESETS WHEN ENGINE OFF AND RESTART. DISCUSSION WITH DEALER AND ONLINE FORUMS ALL SAY PASSENGER SIDE SEAT SENSOR IS BAD. CONCERNED IF DRIVER AND/OR PASSENGER AIRBAGS WILL ACTUALLY DEPLOY ... Read more

Incident date: Oct 26, 2015

TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CON... Read more

Incident date: Jan 21, 2016

TAKATA RECALL . LEAKS COOLANT PUT IT IN THE LIGHT STAY ON THE STOCKS WHEN PUT NEW WHEN ON HIT A BUMP THEY FALL DOWN PUT GAS IN THE CAR GAS OUT OUT OF THE VENTS WHEN THE HEAT IS ON IN THE CAR.

Incident date: Jan 21, 2016

TAKATA RECALL . LEAKS COOLANT PUT IT IN THE LIGHT STAY ON THE STOCKS WHEN PUT NEW WHEN ON HIT A BUMP THEY FALL DOWN PUT GAS IN THE CAR GAS OUT OUT OF THE VENTS WHEN THE HEAT IS ON IN THE CAR.

Incident date: Jan 21, 2016

TAKATA RECALL . LEAKS COOLANT PUT IT IN THE LIGHT STAY ON THE STOCKS WHEN PUT NEW WHEN ON HIT A BUMP THEY FALL DOWN PUT GAS IN THE CAR GAS OUT OUT OF THE VENTS WHEN THE HEAT IS ON IN THE CAR.

Incident date: Oct 26, 2015

TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CON... Read more

Incident date: Nov 1, 2015

TL* THE CONTACT OWNS A 1999 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Incident date: Feb 1, 2016

2002 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE RECALL NOTICE 15V701. *SMD

Incident date: Feb 1, 2016

2004 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO VEHICLE CHECK ENGINE LIGHT RECALL #15757 ISSUES. *SMD THE CONSUMER STATED THE DEALER CLAIMED THE VEHICLE HAD AN OIL LEAK. *JB

Incident date: May 13, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTIO... Read more

Incident date: May 1, 2015

TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBERS: 09V039000 (EXTERIOR LIGHTING), 14V252000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SERVICES BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE FAILURE PERSISTED WEEKS LATER. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE M... Read more

Incident date: Jul 1, 2015

NOTIFIED OF RECALL OF PASSENGER SIDE FRONT AIRBAG IN JULY 2015. SAID WE WOULD BE NOTIFIED WHEN PARTS WERE READY. STILL WAITING AND IT'S FEB 2016. IT'S BEEN 7 MONTHS, WHEN WILL THE PARTS BE READY?

Incident date: Dec 23, 2015

SERVICE AIRBAG LIGHT COMES ON , WHEN CAR IS STARTED ,WHEN AUTO IS SHUT OFF, AND THEN RESTARTED LIGHT WILL GO OFF. AND STAYS OFF , THIS HAPPENS EVERYWHERE DAYS.IS THIS A RECALL,

Incident date: Jan 31, 2015

TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE PANORAMIC SUN ROOF WAS NOT FUNCTIONING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PIN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,300.

Incident date: Oct 15, 2015

TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. EACH TIME THE VEHICLE WAS DRIVEN, THERE WAS A HOT BURNING ORDER THAT COULD BE SMELLED ONCE THE VEHICLE WAS PARKED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE ... Read more

Fire

Incident date: Feb 2, 2015

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THERE WAS AN INTERNAL LEAK OF OIL ONTO THE EXHAUST MANIFOLD THAT CAUSED EXCESSIVE SMOKE UNDER THE HOOD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) MONTHS LATER AND THE PART WAS NOT AVAILABLE TO RECEIVE THE RECALL REMEDY. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOUL... Read more

Incident date: Jul 20, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN T... Read more

Incident date: Dec 28, 2015

NOTICED A STRONG FUEL SMELL COMING FROM REAR OF VEHICLE AFTER RETURNING FROM A TRIP TO THE STORE. LOOKED UNDER VEHICLE AND SAW A PUDDLE OF FUEL FORMING ON DRIVERS SIDE IN FRONT OF REAR TIRE. LOOKED AT THE UNDERCARRIAGE AND SAW A STEADY FUEL LEAK COMING FROM THE FUEL LINE BENEATH THE SILVER HEAT SHIELD WRAP. I REMOVED THE WRAP TO FIND THAT THE FUEL LINE HAD RUSTED THROUGH AROUND THE PLASTIC MOUNTIN... Read more

Incident date: Dec 1, 2015

Incident date: Jan 27, 2016

TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THERE WAS A BURNING ODOR UNDER THE HOOD OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIE... Read more

Fire

Incident date: Apr 17, 2012

TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

Fire

Incident date: Apr 2, 2015

RECALL HAS BEEN OPEN SINCE APRIL 2ND 2015 IT IS JANUARY 27TH 2016, GM RECALL # 14574 AND STILL NO RESOLVED ISSUE. I AM ADVISED TO KEEP MY CAR OUTSIDE IN THE MIDDLE OF WINTER SO THERE IS NO ACCIDENTAL FIRE STARTED. I WOULD LIKE THIS ISSUE RESOLVED. I DRIVE MY CAR EVERYDAY AND EVERYDAY I'M THINKING, IS TODAY THE DAY I "BRAKE HARD" "CAUSING OIL" "TO LEAK ONTO THE MANIFOLD" AND MY ENGINE BAY CATCHES F... Read more

Incident date: Nov 5, 2015

PASSENGER SIDE REAR SUSPENSION STRUT (SPRING/SHOCK ASSEMBLY) SUDDENLY COLLAPSED DOWNWARD BECAUSE LOWER SPRING RETAINER RING RUSTED AWAY, ALLOWING SUSPENSION SPRING TO PUSH DOWNWARD AND UP AGAINST REAR TIRE. HAPPENED WHEN WE WERE PULLING OUT OF DRIVEWAY, FIRST HEARD A THUMP, FOLLOWED BY A DRAGGING SOUND AND THEN SAW BLUE SMOKE COMING FROM REAR PASSENGER SIDE WHEEL WELL. AT FIRST WE THOUGH A TREE ... Read more

Incident date: May 23, 2015

TL* THE CONTACT OWNS A 2008 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE SPEED DECREASED TO 30 MPH. THE "REDUCED ENGINE" WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE FAILURE RECURRED ON ANOTHER OCCASIONS AND THE VEHICLE WAS TOWED TO A DEALER, WHO REPLACED THE THROT... Read more

Incident date: Jul 14, 2015

TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING APPROXIMATELY 15 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED WITHOUT A RESPONSE. THE VEHICLE UNINTENTIONALLY ACCELERATED IN A JERKING MOTION. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE CONTACT ALSO MENTIONED THAT A STRONG FUEL ODOR EMITTED INSIDE AND OUTSIDE THE VEHICLE NEAR THE REAR SEATS AND TRUNK AREA. THE VEHICLE WAS NOT D... Read more

Incident date: Jul 14, 2015

Incident date: Sep 17, 2015

TL* THE CONTACT OWNS A 1999 PONTIAC GRAND AM. THE CONTACT STATED THAT THE ENGINE WAS DRIPPING OIL ONTO THE EXHAUST MANIFOLD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THE ENGINE WAS DRIPPING OIL ONTO THE EXHAUST MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND... Read more

Incident date: Jan 25, 2016

DAUGHTER STARTED HER 2007 PONTIAC TORRENT THAT WAS PARKED, WHEN PUTTING KIDS IN CAR, FRONT PASSENGER HEATED SEAT ENGULFED IN FLAMES. LEATHER SEAT BURNT WHICH PUT A FILM AND SMOKE DAMAGE THRU OUT CAR AND KIDS CAR SEATS. CAR WAS JUST PURCHASED IN NOV 2015.

Fire

Incident date: Jul 1, 2015

TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. IN ADDITION, "POWER STEERING" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ... Read more

Incident date: Jan 27, 2016

TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT NOTIFIED THE MANUFACTURER WHO STATED THAT THERE WAS NO REMEDY AND COULD NOT PROVIDE A LOANER VEHICLE. ... Read more

Incident date: Jan 27, 2016

ALTHOUGH DEALER COULD SIMPLY REPLACE THE AIRBAG THEY CANNOT BECAUSE YOUR SITE LISTS THIS AS REMEDY NOT AVAILABLE. THIS MEANS THE DEALER CANNOT BE REIMBURSED FOR REPLACING THE FAULTY AIR BAG. YOU ARE ENDANGERING MY FAMILY WITH YOUR INCORRECT REMEDY NOT AVAILABLE AN BASICALLY LETTING GM GET AWAY WITH NOT REPAIRING THE VEHICLE

Incident date: Jul 31, 2015

TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAIL... Read more

Incident date: Jul 13, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT... Read more

Incident date: Sep 14, 2014

WHEN STATIONARY OR IN MOTION THE DRIVERS SIDE AIR BAG LIGHT WOULD GO ON AND OFF RANDOMLY. NOW IT JUST STAYS ON.

Incident date: Jan 20, 2016

TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO MAKE A TURN, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING WARNING ALERT BEGAN TO BEEP AND THEN ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE RECALL AND INFORMED THE ... Read more

Incident date: Nov 17, 2015

MY 2008 PONTIAC G6 AIRBAG LIGHT HAS BEEN GOING ON / OFF FOR SEVERAL WEEKS. IN THE LAST MONTH IT HAS COME ON AND NOW WILL NOT GO OFF. I CALLED AND ASK GM SERVICE REPAIR, BUT THEY HAVE HAD ISSUES, KNOW THIS HAS TO DO WITH A PASSENGER SEAT SENSOR. TO FIX IT IS AN OUT OF POCKET EXPENSE, AND NOT CHEEP. IF THIS ISSUES SHUTS THE WHOLE AIR BAG SYSTEM DOWN, IT SHOULD BE REPAIRED BY THE MANUFACTURER.

Incident date: Oct 26, 2015

TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED ILLUMINATED. IN ADDITION, THE PASSENGER SIDE AIR BAG WOULD INDEPENDENTLY ACTIVATE EVEN WHEN THE PASSENGER SEAT WAS UNOCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAG... Read more

Incident date: Jan 11, 2016

TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. WHILE IN PARK, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MODULAR IN THE FRONT PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS UNAVAILABLE. UPDATED 04/07/16*LJ *CN

Incident date: Jan 11, 2016

Incident date: Aug 11, 2015

SERVICE STABILITRAK LIGHT CAME ON ALONG WITH CHECK ENGINE LIGHT. HAD CODE READ AT AUTOZONE. TOLD TO REPLACE EGR VALVE. STABILITRAK LIGHT COMES ON EVERY FEW DAYS SINCE AND THIS STILL HAPPENS NOW. THE CHECK ENGINE LIGHT CAME ON AGAIN IN 4 MONTHS AND HAD TO REPLACE THE EGR VALVE AGAIN. SERVICE STABILITRAK LIGHT STILL COMES ON AT LEAST 3 TIMES A WEEK AND WILL GO OFF INTERMITTENTLY.

Incident date: Jan 25, 2016

TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT ... Read more

Incident date: Oct 21, 2015

TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING ENGINE OIL. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHSTA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TH... Read more

Incident date: Apr 17, 2012

TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. UPON PARKING THE VEHICLE IN A PARKING SPACE AT AN APARTMENT COMPLEX, THE CONTACT EXITED THE VEHICLE. SHORTLY AFTER, A FIRE ERUPTED UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND THE CAUSE OF THE FIRE WAS NOT INVESTIGATED BY THE INSURANCE COMPANY. A FIRE INSPECTION REPORT WAS FILED. THE CONTACT LATER RECEIV... Read more

Fire

Incident date: Nov 9, 2015

WHEN DRIVING HOME FROM WORK, I WAS IN THE CENTER LANE OF THE HIGHWAY, WHEN THERE WAS A LOSS OF POWER IN MY 04 GRAND PRIX, THE DISPLAY SHOWED "LOSS OF POWER TO THE ENGINE" THERE WERE TRUCKS ON EITHER SIDE, LUCKILY I WAS ABLE TO GET TO THE SIDE OF THE ROAD BY DODGING THE VEHICLES COMING UP BEHIND ME. I CALLED MY MECHANIC AND EXPLAIN THE CONDITION, HE KNEW EXACTLY WHAT WAS WRONG BECAUSE HE SAID HE FI... Read more

Incident date: Jan 25, 2016

A RECALL HAD BEEN DONE ON THE GEAR SHIFT ASSEMBLY FOR THIS VEHICLE WHICH I HAD REPLACED THROUGH RECALL ON 12/31/14 HOWEVER 1 YEAR AND 25 DAYS LATER THE GEAR SHIFT ASSEMBLY DID EXACTLY WHAT THE RECALL WAS ORIGINALLY DESIGNED TO FIX. I WENT TO PARK THE VEHICLE AND THE GEAR SHIFT SLID EASILY INTO PARK BUT THE CAR KEPT ROLLING, NOT RECOGNIZING THE GEAR WAS PLACED IN PARK. UPON SHUTTING OFF THE CAR, I... Read more

Incident date: Jan 24, 2016

DRIVING ON THE FWY AND SUDDENLY ALL OF MY HAZARD LIGHTS START TURNING ON AT ONCE. MY CAR STARTED TO LOSE POWER AND I HAD TO PULL OFF TO THE SIDE, NOT EVEN MY EMERGENCY LIGHTS WOULD WORK. THIS IS THE 2ND TIME THIS HAS HAPPENED, THE LAST WAS A FEW MONTHS AGO AND HAD THE ALTERNATOR REPLACED. COULD IT BE THE ALTERNATOR AGAIN? I THINK NOT, I HAVE ALSO HAD ISSUES WITH MY POWER WINDOWS. I AM NOT A MECHAN... Read more

Incident date: Jan 24, 2016

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