Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

Clear

Showing 39,131 complaints for PONTIAC

Incident date: Feb 25, 2016

TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT END OF THE VEHICLE BEGAN TO SMOKE AND THE ENGINE LOST POWER WITHOUT WARNING. THE CONTACT PULLED TO THE SIDE OF THE ROAD, OPENED THE HOOD, AND NOTICED THAT THE VEHICLE WAS ON FIRE. THE CONTACT REACHED FOR THE PILE OF SNOW NEARBY AND USED IT TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT AND THE POLICE WERE NO... Read more

Fire

Incident date: Jul 4, 2015

TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. WHILE DRIVING 55 MPH, THERE WAS A POPPING NOISE AND THE VEHICLE STALLED WHILE PULLING INTO A REST AREA. THERE WAS SMOKE IN AND UNDER THE HOOD OF THE VEHICLE. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT OIL SPILLED AND CAUSED THE MOTOR TO FAIL. THE VEHICLE WAS NOT REPAI... Read more

Incident date: Mar 10, 2015

I MARCH OF 2015, MY 2002 GRAND PRIX ENGINE COMPARTMENT CAUGHT FIRE. AN OFF DUTY FIRE DEPT. OFFICER WAS NEAR BY AND ABLE TO EXTINGUISH THE FIRE. I TOWED MY CAR TO MY WIFE'S UNCLES HOUSE. MY VEHICLE REMAINS THERE. I WAS UNSURE WHAT TO DO UNTIL I RECEIVED THE LETTER ALERTING ME OF THE RECALL. I HAVE ALERTED THE STATE ONCE I RECEIVED THE FIRST LETTER LATE DECEMBER 2015. I HAD NOT HEARD BACK. I AM CURI... Read more

Fire

Incident date: Nov 19, 2015

TL* THE CONTACT OWNED A 2003 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 25 MPH, SMOKE APPEARED UNDER THE HOOD WITHOUT WARNING. THE CONTACT DISCOVERED THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISING AND SCRAPES TO THE LEFT SIDE OF THE BODY THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAI... Read more

Fire 1 injured

Incident date: Jul 10, 2014

I WAS TRYING TO LOCATE ALL THE POINTS ON MY CAR THAT IS LEAKING OIL AND ANTIFREEZE, AND MY CAR HAS ALWAYS LEAKED MORE OIL ON THE FIREWALL SIDE VALVE COVER. THAT IS THE SIDE THAT SHOULD HAVE BEEN RECALLED. HOW WOULD YOU KNOW IF FIRE STARTED IN FRONT OR BACK OF ENGINE AFTER ITS BURNT? MASS AMOUNT COMES FROM BACK, IT MIGHT BE $700 DOLLARS CHEAPER PER CAR TO SAY IT WAS THE FRONT. I HAVE TO FIX THIS... Read more

Incident date: Feb 16, 2016

WAS DOING SOME MAINTENANCE AND NOTICED A SPLIT IN THE METAL OF MY STABILIZER SHAFT FRONT PASSENGER SIDE. STILL LOOKS DURABLE, BUT THOUGHT I HAVE YOU TAKE A LOOK AT MY PICS. IS THIS A SAFETY RISK?

Incident date: Nov 23, 2014

TL* THE CONTACT OWNED A 2000 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED, IT STARTED TO SMOKE AND THEN BURST INTO FLAMES. THE CONTACT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAI... Read more

Fire

Incident date: Sep 1, 2013

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE PARKED IN A PARKING LOT, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE CAUGHT FIRE AFTER THE RECALL REPAIR WAS PERFORMED. ... Read more

Fire

Incident date: Dec 1, 2015

TL* THE CONTACT OWNS A 2003 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE. THE CONTACT OBSERVED SMOKE COMING FROM THE ENGINE AND FLAMES APPEARED. THE VEHICLE WAS DAMAGED, BUT NOT DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 156,000.

Fire

Incident date: Oct 15, 2014

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THERE WAS A PREMATURE INTERNAL FRACTURE THAT CAUSED OIL TO LEAK ONTO THE MOTOR AND EXHAUST MANIFOLD. THE DEALER WAS NOTIFIED OF THE FAILURE TWICE AND STATED THAT THEY DID NOT HAVE A PART TO REMEDY THE FAILURE. THE DEALER DID NOT INSPECT THE VEHICLE TO DETERMINE THE ORIGIN OF THE FRACTURE. THE VEHICLE WAS TAKEN TO AN INDEPENDEN... Read more

Incident date: Feb 25, 2016

TL* THE CONTACT OWNED A 2008 PONTIAC G6. WHILE DRIVING 25 MPH, STRONG WINDS AND RAIN FORCED THE VEHICLE TO CRASH INTO A CEMENT BARRIER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE LOWER BACK, HIP, AND CHEST THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPR... Read more

Crash 1 injured

Incident date: Feb 19, 2016

TOOK CAR TO HAVE THE PASSENGER SIDE AIRBAG RECALL FIXED. 4 DAYS LATER THE AIRBAG LIGHT CAME ON. TOOK IT BACK TO DEALERSHIP, NOW IT'S AN ISSUE WITH THE DRIVER SIDE. MIND YOU THERE WAS NO LIGHT ON BEFORE THEY GOT IN THERE. COMPUTER CODE SAYS THE DRIVERS SIDE AIR BAG CIRCUITRY HIGH RESISTANCE. SOUNDS TO ME LIKE THE NEW PART IS CAUSING OTHER PROBLEMS.

Incident date: May 13, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V043000 (AIR BAGS) AND 15V286000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A... Read more

Incident date: Feb 1, 2016

2005 PONTIAC VIBE. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE RECALL 15V285. LD

Incident date: Aug 23, 2015

TL* THE CONTACT OWNED A 2001 PONTIAC GRAND PRIX. AFTER THE VEHICLE WAS PARKED, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS ON FIRE. THE CONTACT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS DESTROYED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING)... Read more

Fire

Incident date: Feb 15, 2016

CPSC:I1620250A. 2004 PONTIAC GRAND PRIX GT. CONSUMER STATED THE ENGINE OF THE CAR CAUGHT ON FIRE WHILE SITTING IN THE DRIVEWAY OF HER HOME. *LN

Fire

Incident date: Feb 15, 2016

CPSC:I1620250A. 2004 PONTIAC GRAND PRIX GT. CONSUMER STATED THE ENGINE OF THE CAR CAUGHT ON FIRE WHILE SITTING IN THE DRIVEWAY OF HER HOME. *LN

Fire

Incident date: Jul 1, 2014

MY PASSENGER AIRBAG SENSOR IS ON AND I BELIEVE IT MAY BE THE SAME PROBLEM THAT THE 2007 TORRENT MODEL HAD (NHTSA REFERENCE #07V344000). IT HAS BEEN ON FOR A WHILE BUT HAS NOT BEEN RECALLED YET - THE DEALER WANTED TO CHARGE ME $800 TO FIX IT BUT MY RESEARCH LEADS ME TO BELIEVE IT MAY BE THE SAME ISSUE THAT WAS FOUND IN THE 2007 RECALL BECAUSE IT WILL TURN THE INDICATOR LIGHT OFF WHEN A HEAVIER PER... Read more

Incident date: Dec 1, 2015

TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED ENGINE OIL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC WHO BOTH DIAGNOSED THAT THE FRONT AND REAR VALVE COVER GASKETS AND INTAKE GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN... Read more

Incident date: Feb 24, 2016

TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING), THE TECHNICIAN INFORMED THAT THE REAR VALVE COVER GASKET WAS FRACTURED AND LEAKING OIL AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Incident date: Feb 23, 2016

TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. WHEN STARTING THE VEHICLE, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE DEALER STATED THAT NOTHING COULD BE DONE TO ASSIST. THE CONTACT FOUND THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. TH... Read more

Incident date: Jun 30, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBU... Read more

Incident date: Feb 24, 2016

TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Incident date: Feb 21, 2016

TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CONTACT WAS UNSURE AS TO WHAT PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA ... Read more

Incident date: Jan 24, 2016

I HAD NOTICED THAT THE STEERING WHEEL WOULD SHAKE WHILE IN A STOPPED POSITION AT TRAFFIC LIGHTS AND THEN THERE WAS A CHIME WHILE DRIVING AT 70MPH ON THE INTERSTATE AND I NOTICED THE RADIO READOUT INDICATED AN ALARM OF POWER STEERING. IT WOULD RESET IF I TURNED KEY OFF AND ON AT FIRST, BUT NOW IT WILL NOT ALLOW THE POWER STEERING TO WORK AT ALL. I CALLED A TOLL FREE NUMBER THAT I HAD FOUND ONLINE... Read more

Incident date: Feb 23, 2016

I OWN A 2010 PONTIAC G6 WITH ROUGHLY 97,000 MILES ON IT, TODAY WHILE DRIVING IT INCURRED POWER STEERING FAILURE. I WAS DRIVING IN A RESIDENTIAL COMMUNITY AFTER DROPPING MY YOUNGEST OFF AT THE SITTERS AND WENT TO PULL OUT ON TO A BUSY ROAD WHEN IT FAILED. RECALL RESEARCH SHOWS THAT ON MARCH 2014 THE NHTSA REQUIRED GM TO ISSUE A RECALL FOR THIS EXACT PROBLEM, HOWEVER, IT ONLY COVERED THE G6 MODELS... Read more

Incident date: Nov 15, 2015

TL* THE CONTACT OWNS A 2008 PONTIAC G8. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED SOON AFTER THE VEHICLE WAS PURCHASED THREE MONTHS AGO. THE LIGHT HAS REMAINED ILLUMINATED EVER SINCE. THE CONTACT CALLED A LOCAL DEALER AND WAS INFORMED THAT THERE WERE NO RECALLS. THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000. ...UPDATED... Read more

Incident date: Jan 1, 2005

TRANSMISSION ERROR CODE, SOLENOID STUCK OPEN

Incident date: Oct 26, 2015

TL* THE CONTACT OWNED A 1999 PONTIAC GRAND PRIX. WHILE DRIVING 50 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE VEHICLE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD WHERE IT CAUGHT FIRE. THE CONTACT EXITED THE VEHICLE AND THE FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS MADE ... Read more

Fire

Incident date: Oct 26, 2015

Fire

Incident date: Aug 10, 2015

REGARDS TO GM RECALL 14574. THE MENTIONED OIL LEAK THAT SUPPOSEDLY IS COMING FROM THE ENGINES LEFT FRONT VALVE COVER AND GASKET IS IN FACT COMING FROM THE INTAKE PLENUM GASKET. I HAVE RECENTLY REPLACED IT IN AUGUST OF 2015 BECAUSE THERE WAS ALSO ANTIFREEZE POOLING IN THE ENGINE LEFT SIDE INTAKE PLENUM ALONG WITH OIL. SINCE REPLACEMENT THERE IS NO MORE OIL LEAKAGE. I BELIEVE GM IS TRYING TO FIX ... Read more

Incident date: Nov 15, 2014

OUR VEHICLE IN MOTION TURNING LEFT FROM TURN LANE WITH GREEN ARROW WHEN WE WERE HIT BY DRIVER WHO RAN RED LIGHT. OUR CAR SUSTAINED SUBSTANTIAL FRONT END DAMAGE (TOTALLED) BUT NEITHER THE DRIVER NOR PASSENGER AIRBAG DEPLOYED.

Crash 2 injured

Incident date: Jun 1, 2015

TL* THE CONTACT OWNS A 2008 PONTIAC TORRENT. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG ACTIVATION LIGHT WAS NOT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE MODULE AND THE SENSOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS THAT RELATED TO THE FAILUR... Read more

Incident date: Oct 26, 2015

TL* THE CONTACT OWNS A 1999 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTR... Read more

Incident date: Dec 1, 2015

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED SMOKE WAS VISIBLE FROM UNDER THE VEHICLE. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR... Read more

Fire

Incident date: Nov 11, 2015

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED, IT BEGAN SMOKE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT AND REAR VALVE COVER GASKETS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) BUT STATED THAT BOTH GASKETS WERE NOT UNDER ... Read more

Fire

Incident date: Apr 2, 2015

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS D... Read more

Incident date: Feb 11, 2016

TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT CRASHED INTO A CEMENT BARRIER AND A PARKED VEHICLE. THERE WAS NO POLICE REPORT FILED. THE CONTACT HAD NOT SUSTAINED ANY INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ... Read more

Crash

Incident date: Feb 11, 2016

Crash

Incident date: Jan 31, 2015

TL* THE CONTACT OWNS A 2010 PONTIAC G6. WHILE THE VEHICLE WAS PARKED, THE SERVICE POWER STEERING AND SERVICE ESC WAS DISPLAYED ACROSS THE MESSAGE BOARD. IN ADDITION, THE STEERING WHEEL VIBRATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

Incident date: Jan 31, 2015

Incident date: Feb 8, 2016

FAULTY PASSENGER AIRBAG SENSOR FOR NO REASON THE AIR BAG LIGHT COMES ON AND AFTER ABOUT A WEEK IT NOW STAYS ON ALL THE TIME. I READ ON LINE IN THE GM CAR FORUMS THIS HAS BEEN A MAJOR PROBLEM. I NOTICED MOST 05-09 GM MODELS THAT ARE EQUIPPED WITH THIS TYPE OF SENSOR. PEOPLE NOTED THE FIX IS $500 TO $1000 AND MUST BE DONE BY THE DEALER. I LIKE MANY OTHER GM OWNERS WOULD LIKE TO THINK A PROPERL... Read more

Incident date: Jan 15, 2016

TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO THE DEALER AND THE DIAGNOSIS WAS THAT THE PASSENGER SIDE AIR BAG SYSTEM NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000... Read more

Incident date: Dec 31, 2015

TL* THE CONTACT OWNS A 1999 PONTIAC GRAND PRIX. THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING OIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE, ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MAN... Read more

Incident date: Feb 18, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE... Read more

Incident date: Jun 9, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFI... Read more

Incident date: May 13, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION ... Read more

Incident date: Dec 23, 2011

MY HUSBAND AND I WAS DRIVING MY 1998 PONTIAC GRAND PRIX TO THE GAS STATION.THERE WAS A VEHICLE IN FRONT OF US SO HE TURNED THE ENGINE OFF TO WAIT FOR A PUMP.THE STORE EMPLOYEES CAME RUNNING OUT YELLING YOUR CAR IS ON FIRE.WE ALL GOT OUT AND PUSHED IT BACK AWAY FROM THE PUMPS.THIS COULD HAVE HURT A LOT OF PEOPLE.IT WAS A VERY TRAMATIC EXPERIENCE!THE FIRE DEPARTMENT SHOWED UP AND PUT THE FLAMES OUT.... Read more

Fire

Incident date: Feb 15, 2016

IT CAUGHT ON FIRE WHILE PARKED IN DRIVEWAY. I HAD JUST GOT BACK FROM THE STORE, ABOUT A 6 MILE TRIP, WHEN IT HAPPENED. I HAD BEEN HOME LESS 5 MINUTES WHEN I NOTICED FLAMES COMING FROM UNDER THE HOOD. WE TRIED PUTTING IT OUT BUT IT WAS TOO LATE. THE CAR WAS IN GOOD RUNNING ORDER AND DIDN'T SHOW ANY SIGNS AT ALL THAT THERE WAS AN ISSUE. NO SYSTEM WARNINGS WENT OFF, IT WAS RECENTLY SERVICED. THE CAR... Read more

Fire

Incident date: Feb 10, 2016

THE POWER STEERING WARNING LIGHT COMES ON AND THERE IS A SUDDEN LOSS OF POWER STEERING ASSIST. YOU WILL JUST BE DRIVING DOWN THE ROAD, CITY STREET OR INTERSTATE AND THE CAR WILL DING," THE POWER STEERING LIGHT COMES ON" AND YOU ARE WITHOUT POWER STEERING. THE PREVIOUS 2 TIMES, MY SON STATED HE WAS ABLE TO PULL TO THE SIDE OF THE INTERSTATE, TURN THE VEHICLE OFF, WAIT A FEW MINUTES, TURN IT BACK... Read more

Previous 1 2 3 4 5 ... 103 104 105 ... 782 783 Next

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog