Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
PONTIAC
GRAND PRIX
(1999) — ENGINE
Mar 5, 2016
Incident date: Mar 5, 2016
TAKATA RECALL / MY CAR HAD A GM RECALL 15757. IT INVOLVED THE REPLACEMENT OF MY ENGINE FRONT VALVE COVER AND FRONT VALVE COVER GASKET. I TOOK IT TO THE GATEWAY BUICK GMC ON 3/5/2016. AFTER THE JOB WAS FINISHED I FOUND OUT MY ENGINE PLASTIC BEAUTY COVER WAS MISSING. I WAS TOLD IT DIDNT FIT BECAUSE OF THE NEW PARTS. IT IS UNEXCEPTABLE THAT MY ENGINE IS LEFT EXPOSED AND THERE WASNT A NEWLY DESIG... Read more
PONTIAC
GRAND PRIX
(2000) — ENGINE
Mar 4, 2016
Incident date: Jan 27, 2016
TL* THE CONTACT OWNED A 2000 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT WAS NOT INJURED IN THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE APPROXIMATE FAILURE MILEAGE WAS 133,565.
Fire
Incident date: Feb 6, 2015
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND AM. WHILE DRIVING 45 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE FAILED TO STOP. THE CONTACT REAR ENDED ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED CHEST AND LEFT KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDEN... Read more
Crash
1 injured
Incident date: Feb 6, 2015
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND AM. WHILE DRIVING 45 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE FAILED TO STOP. THE CONTACT REAR ENDED ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED CHEST AND LEFT KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDEN... Read more
Crash
1 injured
Incident date: Feb 6, 2015
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND AM. WHILE DRIVING 45 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE FAILED TO STOP. THE CONTACT REAR ENDED ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED CHEST AND LEFT KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDEN... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2001) — ENGINE
Mar 3, 2016
Incident date: Oct 24, 2014
TL* THE CONTACT OWNED A 2001 PONTIAC GRAND PRIX. THE CONTACT STATED THAT IT WAS INFORMED THAT THERE WAS SMOKE COMING FROM THE VEHICLE. THE HOOD OF THE VEHICLE WAS OPENED AND THERE WERE FLAMES. THE INFANT OCCUPANT WAS REMOVED FROM THE VEHICLE AND THE FIRE DEPARTMENT WAS ALTERED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A IMPOUND LOT WHERE IT WAS DEEMED DESTROYED. THE MANU... Read more
Fire
PONTIAC
GRAND PRIX
(2004) — ENGINE AND ENGINE COOLING
Mar 3, 2016
Incident date: Dec 20, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE... Read more
Incident date: Mar 2, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G5. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V073000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Incident date: Feb 18, 2016
I WAS DRIVING ON 2/18/16 WHEN MY STEERING MALFUNCTIONED. I WAS UNABLE TO CONTROL THE STEERING AND HIT ANOTHER CAR. LUCKY I WAS ABLE TO GAIN SOME TYPE OF CONTROL SO I HAD A MINOR ACCIDENT. ON WHICTIA IN FORT WORTH,TEXAS. I HAVE BEEN DEALING WITH GM SINCE MY CAR STEERING, SHIFTING CABLES AND OTHER RECALLS OCCURED SINCE 2014. THEY HAVE DONE NOTHING ABOUT IT. ON 3/3/16 I CONTACTED THEM IN REGARDS TO T... Read more
Crash
2 injured
Incident date: Feb 18, 2016
I WAS DRIVING ON 2/18/16 WHEN MY STEERING MALFUNCTIONED. I WAS UNABLE TO CONTROL THE STEERING AND HIT ANOTHER CAR. LUCKY I WAS ABLE TO GAIN SOME TYPE OF CONTROL SO I HAD A MINOR ACCIDENT. ON WHICTIA IN FORT WORTH,TEXAS. I HAVE BEEN DEALING WITH GM SINCE MY CAR STEERING, SHIFTING CABLES AND OTHER RECALLS OCCURED SINCE 2014. THEY HAVE DONE NOTHING ABOUT IT. ON 3/3/16 I CONTACTED THEM IN REGARDS TO T... Read more
Crash
2 injured
Incident date: Feb 2, 2016
SEVERAL WEEKS BACK, I WAS DRIVING LOCALLY (MAYBE 35MPH) ON A CITY STREET WHEN MY BREAK LIGHTS APPEARED TO STOP WORKING. I WAS STOPPED AT A LIGHT WHEN SOMEONE FLASHED THEIR LIGHTS AT ME. AT THE NEXT LIGHT, (I DID NOT SWITCH LANES OR STOP ABRUPTLY), ANOTHER VEHICLE HONKED AND CAME TO AN ABRUPT STOP BEHIND ME AND THEN FLASHED THEIR LIGHTS AT ME. LATER THAT DAY I CHECKED ALL MY LIGHTS AND THEY APPEARE... Read more
Incident date: Mar 2, 2016
LOSS OF POWER STEERING WHILE DRIVING ON CITY STREETS WITH MESSAGE "SERVICE POWER STEERING SOON" ALSO "DOOR AJAR" WARNING LIGHT WITH ALL DOORS SECURELY CLOSED. VEHICLE HAS MAINTENANCE FREE ELECTRONIC POWER STEERING SYSTEM.
Incident date: Feb 10, 2016
THE STEERING SEEMS TO STALL OR STICK AFTER TURNING THE WHEEL. I HAVE TO STEER THE CAR BACK TO THE FRONT OR IT JUST STAYS TURNING POSITION. THE STEERING DOES NOT COME BACK TO THE FRONTAL POSITION.
Incident date: Dec 5, 2014
"IGNITION SWITCH" I AM CONTINUALLY HAVING PROBLEMS WITH MY IGNITION SWITCH GETTING STUCK, IT TAKES A FEW MINUTES BUT THERE IS USUALLY A CLICK AND THEN IT RELEASES. IT APPEARS THAT THIS IS AN ONGOING PROBLEM. MY CONCERN IS THAT I AM NOT SURE WHAT ACTUALLY NEEDS TO BE FIXED. I HAVE READ ENOUGH REVIEWS THAT IT COULD NOT BE THE IGNITION SWITCH THAT ACTUALLY NEEDS TO BE FIXED, CAN YOU TELL ME WHAT I... Read more
Incident date: Dec 5, 2014
"IGNITION SWITCH" I AM CONTINUALLY HAVING PROBLEMS WITH MY IGNITION SWITCH GETTING STUCK, IT TAKES A FEW MINUTES BUT THERE IS USUALLY A CLICK AND THEN IT RELEASES. IT APPEARS THAT THIS IS AN ONGOING PROBLEM. MY CONCERN IS THAT I AM NOT SURE WHAT ACTUALLY NEEDS TO BE FIXED. I HAVE READ ENOUGH REVIEWS THAT IT COULD NOT BE THE IGNITION SWITCH THAT ACTUALLY NEEDS TO BE FIXED, CAN YOU TELL ME WHAT I... Read more
Incident date: Dec 5, 2014
"IGNITION SWITCH" I AM CONTINUALLY HAVING PROBLEMS WITH MY IGNITION SWITCH GETTING STUCK, IT TAKES A FEW MINUTES BUT THERE IS USUALLY A CLICK AND THEN IT RELEASES. IT APPEARS THAT THIS IS AN ONGOING PROBLEM. MY CONCERN IS THAT I AM NOT SURE WHAT ACTUALLY NEEDS TO BE FIXED. I HAVE READ ENOUGH REVIEWS THAT IT COULD NOT BE THE IGNITION SWITCH THAT ACTUALLY NEEDS TO BE FIXED, CAN YOU TELL ME WHAT I... Read more
PONTIAC
GRAND PRIX
(2000) — ENGINE
Mar 1, 2016
Incident date: Jun 23, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE DEALER DISCOVERED THAT THE REAR VALVE COVER AND GASKET DRIPPED ENGINE OIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
PONTIAC
GRAND PRIX
(2002) — ENGINE
Mar 1, 2016
Incident date: Dec 15, 2015
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE PARKED, THE VEHICLE LEAKED OIL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE ENGINE; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE FAILU... Read more
Incident date: Nov 1, 2015
11/15 MY AIRBAG LIGHT CAME ON I WENT TO THE DEALER AND WAS ADVISED THERE WAS A RECALL AND THE LIGHT MEANS EITHER THE AIRBAG WONT DEPLOY IN A CRASH OR DEPLOY UNEXPECTLY. GRAND TOLD ME TO WAIT UNTIL I RECIEVE A NOTICE FROM GM AND THEN CALL TO MAKE APPT. I RECIEVED NOTICE, DEALER REPACED RECALL PART (THE BRAINS) BUT THE LIGHT WAS STILL ON. I WAS THEN TOLD THERE WAS A 2ND RECALL AND THAT WOULD FIX... Read more
Incident date: Feb 24, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT A STRONG ODOR OF FUEL EMITTED CONTINUOUSLY INSIDE AND OUTSIDE THE VEHICLE. THERE WAS NO FUEL VISIBLE ON THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WOULD NEED TO BE REPLACED. THE MANUFACTURER ISSUED A RECALL ASSOCIATED WITH THE PONTIAC G5 MODELS UNDER NHTSA CAMPAIGN NUMBER: 09V419000 (FUEL... Read more
Incident date: Feb 11, 2016
WHILE DRIVING THE VEHICLE AND BREAKING AT A STOP SIGN ON A LOCAL STREET, THE POWER STEERING WAS LOST, A NOTIFICATION OF POWER STEERING APPEARED ON THE SCREEN AND A SAFETY ALERT SOUNDED. AFTER MANUALLY STEERING THE CAR TO THE SIDE OF THE ROAD, I KILLED THE ENGINE AND RESTARTED THE CAR AND THE POWER STEERING WAS FUNCTIONAL. I TOOK THE CAR TO A LOCAL SHOP THAT DIAGNOSED THE PROBLEM AS AN ISSUE WITH T... Read more
Incident date: Jan 8, 2016
ISSUE. FUEL FOUND TO BE LEAKING AT TOP OF GAS TANK FROM FUEL PUMP FUEL OUTLET ELBOW FITTING ON FUEL PUMP. LEAK WAS SUCH THAT A STRONG GAS ODOR COULD BE SENSED AFTER CAR WAS DRIVEN AND SITTING OUTSIDE. IT WAS DETERMINED THAT GAS WAS SITTING ON TOP OF THE GAS TANK. THIS AREA IS NEAR THE REAR EXHAUST PIPES. ID OF FUEL PUMP: INFO FOUND ON FUEL PUMP: UPC 15839061 AFCO
Incident date: Dec 2, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING 60 MPH, THE EXTERIOR AND INTERIORIOR LIGHTING FAILED TO ILLUMINATE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND THE DRIVER SIDE HEADLIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT NOT REPAIRED. IN ADDITION, WHILE DRIVING 60 MPH, THE WINDSHIELD WIPER MOTOR FAILED. THE VEHICLE WAS NOT DIAGNOSE... Read more
Incident date: Dec 2, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING 60 MPH, THE EXTERIOR AND INTERIORIOR LIGHTING FAILED TO ILLUMINATE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND THE DRIVER SIDE HEADLIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT NOT REPAIRED. IN ADDITION, WHILE DRIVING 60 MPH, THE WINDSHIELD WIPER MOTOR FAILED. THE VEHICLE WAS NOT DIAGNOSE... Read more
PONTIAC
GRAND PRIX
(2000) — ENGINE
Feb 29, 2016
Incident date: Jan 22, 2011
TL* THE CONTACT OWNED A 2000 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED, THE ENGINE COMPARTMENT CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A FIRE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMAT... Read more
Fire
PONTIAC
GRAND PRIX
(2000) — ENGINE AND ENGINE COOLING
Feb 29, 2016
Incident date: Jan 22, 2011
TL* THE CONTACT OWNED A 2000 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED, THE ENGINE COMPARTMENT CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A FIRE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMAT... Read more
Fire
PONTIAC
GRAND PRIX
(2000) — ENGINE
Feb 29, 2016
Incident date: Feb 25, 2016
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT END OF THE VEHICLE BEGAN TO SMOKE AND THE ENGINE LOST POWER WITHOUT WARNING. THE CONTACT PULLED TO THE SIDE OF THE ROAD, OPENED THE HOOD, AND NOTICED THAT THE VEHICLE WAS ON FIRE. THE CONTACT REACHED FOR THE PILE OF SNOW NEARBY AND USED IT TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT AND THE POLICE WERE NO... Read more
Fire
PONTIAC
GRAND PRIX
(2000) — ENGINE
Feb 29, 2016
Incident date: Jul 4, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. WHILE DRIVING 55 MPH, THERE WAS A POPPING NOISE AND THE VEHICLE STALLED WHILE PULLING INTO A REST AREA. THERE WAS SMOKE IN AND UNDER THE HOOD OF THE VEHICLE. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT OIL SPILLED AND CAUSED THE MOTOR TO FAIL. THE VEHICLE WAS NOT REPAI... Read more
PONTIAC
GRAND PRIX
(2002) — ENGINE
Feb 29, 2016
Incident date: Mar 10, 2015
I MARCH OF 2015, MY 2002 GRAND PRIX ENGINE COMPARTMENT CAUGHT FIRE. AN OFF DUTY FIRE DEPT. OFFICER WAS NEAR BY AND ABLE TO EXTINGUISH THE FIRE. I TOWED MY CAR TO MY WIFE'S UNCLES HOUSE. MY VEHICLE REMAINS THERE. I WAS UNSURE WHAT TO DO UNTIL I RECEIVED THE LETTER ALERTING ME OF THE RECALL. I HAVE ALERTED THE STATE ONCE I RECEIVED THE FIRST LETTER LATE DECEMBER 2015. I HAD NOT HEARD BACK. I AM CURI... Read more
Fire
PONTIAC
GRAND PRIX
(2003) — ENGINE
Feb 29, 2016
Incident date: Nov 19, 2015
TL* THE CONTACT OWNED A 2003 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 25 MPH, SMOKE APPEARED UNDER THE HOOD WITHOUT WARNING. THE CONTACT DISCOVERED THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISING AND SCRAPES TO THE LEFT SIDE OF THE BODY THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAI... Read more
Fire
1 injured
PONTIAC
GRAND PRIX
(1997) — ENGINE
Feb 26, 2016
Incident date: Jul 10, 2014
I WAS TRYING TO LOCATE ALL THE POINTS ON MY CAR THAT IS LEAKING OIL AND ANTIFREEZE, AND MY CAR HAS ALWAYS LEAKED MORE OIL ON THE FIREWALL SIDE VALVE COVER. THAT IS THE SIDE THAT SHOULD HAVE BEEN RECALLED. HOW WOULD YOU KNOW IF FIRE STARTED IN FRONT OR BACK OF ENGINE AFTER ITS BURNT? MASS AMOUNT COMES FROM BACK, IT MIGHT BE $700 DOLLARS CHEAPER PER CAR TO SAY IT WAS THE FRONT. I HAVE TO FIX THIS... Read more
PONTIAC
GRAND PRIX
(1997) — SUSPENSION
Feb 26, 2016
Incident date: Feb 16, 2016
WAS DOING SOME MAINTENANCE AND NOTICED A SPLIT IN THE METAL OF MY STABILIZER SHAFT FRONT PASSENGER SIDE. STILL LOOKS DURABLE, BUT THOUGHT I HAVE YOU TAKE A LOOK AT MY PICS. IS THIS A SAFETY RISK?
PONTIAC
GRAND PRIX
(2000) — ENGINE
Feb 26, 2016
Incident date: Nov 23, 2014
TL* THE CONTACT OWNED A 2000 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED, IT STARTED TO SMOKE AND THEN BURST INTO FLAMES. THE CONTACT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAI... Read more
Fire
PONTIAC
GRAND PRIX
(2002) — ENGINE
Feb 26, 2016
Incident date: Sep 1, 2013
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE PARKED IN A PARKING LOT, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE CAUGHT FIRE AFTER THE RECALL REPAIR WAS PERFORMED. ... Read more
Fire
PONTIAC
GRAND PRIX
(2003) — ENGINE
Feb 26, 2016
Incident date: Dec 1, 2015
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE. THE CONTACT OBSERVED SMOKE COMING FROM THE ENGINE AND FLAMES APPEARED. THE VEHICLE WAS DAMAGED, BUT NOT DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 156,000.
Fire
PONTIAC
GRAND PRIX
(2004) — ENGINE
Feb 26, 2016
Incident date: Oct 15, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THERE WAS A PREMATURE INTERNAL FRACTURE THAT CAUSED OIL TO LEAK ONTO THE MOTOR AND EXHAUST MANIFOLD. THE DEALER WAS NOTIFIED OF THE FAILURE TWICE AND STATED THAT THEY DID NOT HAVE A PART TO REMEDY THE FAILURE. THE DEALER DID NOT INSPECT THE VEHICLE TO DETERMINE THE ORIGIN OF THE FRACTURE. THE VEHICLE WAS TAKEN TO AN INDEPENDEN... Read more
Incident date: Feb 25, 2016
TL* THE CONTACT OWNED A 2008 PONTIAC G6. WHILE DRIVING 25 MPH, STRONG WINDS AND RAIN FORCED THE VEHICLE TO CRASH INTO A CEMENT BARRIER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE LOWER BACK, HIP, AND CHEST THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPR... Read more
Crash
1 injured
Incident date: Feb 19, 2016
TOOK CAR TO HAVE THE PASSENGER SIDE AIRBAG RECALL FIXED. 4 DAYS LATER THE AIRBAG LIGHT CAME ON. TOOK IT BACK TO DEALERSHIP, NOW IT'S AN ISSUE WITH THE DRIVER SIDE. MIND YOU THERE WAS NO LIGHT ON BEFORE THEY GOT IN THERE. COMPUTER CODE SAYS THE DRIVERS SIDE AIR BAG CIRCUITRY HIGH RESISTANCE. SOUNDS TO ME LIKE THE NEW PART IS CAUSING OTHER PROBLEMS.
Incident date: May 13, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V043000 (AIR BAGS) AND 15V286000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A... Read more
Incident date: Feb 1, 2016
2005 PONTIAC VIBE. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE RECALL 15V285. LD
PONTIAC
GRAND PRIX
(2001) — ENGINE
Feb 25, 2016
Incident date: Aug 23, 2015
TL* THE CONTACT OWNED A 2001 PONTIAC GRAND PRIX. AFTER THE VEHICLE WAS PARKED, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS ON FIRE. THE CONTACT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS DESTROYED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING)... Read more
Fire
PONTIAC
GRAND PRIX
(2004) — ENGINE AND ENGINE COOLING
Feb 25, 2016
Incident date: Feb 15, 2016
CPSC:I1620250A. 2004 PONTIAC GRAND PRIX GT. CONSUMER STATED THE ENGINE OF THE CAR CAUGHT ON FIRE WHILE SITTING IN THE DRIVEWAY OF HER HOME. *LN
Fire
PONTIAC
GRAND PRIX
(2004) — ELECTRICAL SYSTEM
Feb 25, 2016
Incident date: Feb 15, 2016
CPSC:I1620250A. 2004 PONTIAC GRAND PRIX GT. CONSUMER STATED THE ENGINE OF THE CAR CAUGHT ON FIRE WHILE SITTING IN THE DRIVEWAY OF HER HOME. *LN
Fire
Incident date: Jul 1, 2014
MY PASSENGER AIRBAG SENSOR IS ON AND I BELIEVE IT MAY BE THE SAME PROBLEM THAT THE 2007 TORRENT MODEL HAD (NHTSA REFERENCE #07V344000). IT HAS BEEN ON FOR A WHILE BUT HAS NOT BEEN RECALLED YET - THE DEALER WANTED TO CHARGE ME $800 TO FIX IT BUT MY RESEARCH LEADS ME TO BELIEVE IT MAY BE THE SAME ISSUE THAT WAS FOUND IN THE 2007 RECALL BECAUSE IT WILL TURN THE INDICATOR LIGHT OFF WHEN A HEAVIER PER... Read more
PONTIAC
GRAND PRIX
(1997) — ENGINE
Feb 24, 2016
Incident date: Dec 1, 2015
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED ENGINE OIL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC WHO BOTH DIAGNOSED THAT THE FRONT AND REAR VALVE COVER GASKETS AND INTAKE GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN... Read more
PONTIAC
GRAND PRIX
(2000) — ENGINE
Feb 24, 2016
Incident date: Feb 24, 2016
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING), THE TECHNICIAN INFORMED THAT THE REAR VALVE COVER GASKET WAS FRACTURED AND LEAKING OIL AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
PONTIAC
GRAND PRIX
(2001) — ENGINE
Feb 24, 2016
Incident date: Feb 23, 2016
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. WHEN STARTING THE VEHICLE, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE DEALER STATED THAT NOTHING COULD BE DONE TO ASSIST. THE CONTACT FOUND THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. TH... Read more
Incident date: Jun 30, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBU... Read more
Incident date: Feb 24, 2016
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Feb 21, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CONTACT WAS UNSURE AS TO WHAT PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA ... Read more