Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
PONTIAC
GRAND PRIX
(1999) - ENGINE
Mar 9, 2016
Incident date: Dec 9, 2015
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND PRIX. THIRTY MINUTES AFTER DRIVING BACK TO HIS HOUSE, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT OPENED THE HOOD AND THE FRONT END OF THE VEHICLE BURST INTO FLAMES. WITH THE HELP OF HIS SON, THE CONTACT EXTINGUISHED THE FIRE. THERE WAS NO POLICE OR FIRE REPORT. TWO DAYS LATER, THE C... Read more
Fire
PONTIAC
GRAND PRIX
(2002) - ENGINE
Mar 9, 2016
Incident date: Feb 15, 2016
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL REGULATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF T... Read more
PONTIAC
GRAND PRIX
(2002) - FUEL/PROPULSION SYSTEM
Mar 9, 2016
Incident date: Feb 15, 2016
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL REGULATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF T... Read more
Incident date: Feb 16, 2016
TL* THE CONTACT OWNS A 2002 PONTIAC AZTEK. THE CONTACT SMELLED A STRONG FUEL ODOR PRESENT IN THE VEHICLE WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. UPDATED 05/06/16*LJ ... Read more
PONTIAC
GRAND PRIX
(1998) - ENGINE AND ENGINE COOLING
Mar 8, 2016
Incident date: Dec 21, 2014
1998 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO VEHICLE FIRE AND RECALL NOTICE REPAIRS. *LD THE CONSUMER STATED SINCE THE FIRE, THE ABS AND TEMPERATURE LIGHT ILLUMINATED, THE TRACTION LIGHT AND ELECTRICAL COMPONENTS STOPPED WORKING.
Fire
PONTIAC
GRAND PRIX
(1998) - ELECTRICAL SYSTEM
Mar 8, 2016
Incident date: Dec 21, 2014
1998 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO VEHICLE FIRE AND RECALL NOTICE REPAIRS. *LD THE CONSUMER STATED SINCE THE FIRE, THE ABS AND TEMPERATURE LIGHT ILLUMINATED, THE TRACTION LIGHT AND ELECTRICAL COMPONENTS STOPPED WORKING.
Fire
PONTIAC
GRAND PRIX
(2002) - ENGINE
Mar 8, 2016
Incident date: Mar 8, 2016
I DROVE APPROXIMATELY 12 MILES AND PARKED IN A PARKING LOT. ABOUT 10 MINUTES LATER MY CAR CAUGHT ON FIRE AND BURNED. IT WAS STATIONARY AND NOT RUNNING AT THE TIME.
Fire
Incident date: Aug 11, 2014
I'VE BEEN REPLACING PARTS TO TRY TO SOLVE THE PROBLEM OF WHY THE BRAKE LIGHTS STAY ON, THE CRUISE CONTROL KICKS OFF, THE TRACTION CONTROL STAYS ON. ALL THESE PROBLEMS ARE ALL AT THE SAME TIME.I GET IT FIXED AND THEN 3 WEEKS LATER ITS THE SAME ALL OVER AGAIN BUT IT KEEPS GETTING WORSE. ALOT OF PEOPLE I KNOW WITH THIS CAR KEEP SPENDING MONEY AND IT NEVER GETS FIXED THE RIGHT WAY. WE ALL NEED A SOLUT... Read more
Incident date: Aug 11, 2014
I'VE BEEN REPLACING PARTS TO TRY TO SOLVE THE PROBLEM OF WHY THE BRAKE LIGHTS STAY ON, THE CRUISE CONTROL KICKS OFF, THE TRACTION CONTROL STAYS ON. ALL THESE PROBLEMS ARE ALL AT THE SAME TIME.I GET IT FIXED AND THEN 3 WEEKS LATER ITS THE SAME ALL OVER AGAIN BUT IT KEEPS GETTING WORSE. ALOT OF PEOPLE I KNOW WITH THIS CAR KEEP SPENDING MONEY AND IT NEVER GETS FIXED THE RIGHT WAY. WE ALL NEED A SOLUT... Read more
Incident date: Mar 8, 2016
WHEN IM DRIVING DOWN THE ROAD GOING 55-60 MILES AN HOUR MY VAN WILL SUDDENLY "GRAB" AND MAKE A SUDDEN STOP AND SAY SERVICE STABILITY CONTROL SYSTEM> IT MAKES ME ALMOST COME TO A COMPLETE STOP FROM 55-60 MILES AN HOUR- ITS SCARY! THIS HAS HAPPENED MOVING FAST, AND ALSO TURNING. MOST RECENT DATE THIS HAPPENED WAS TODAY 3/9/16
Incident date: Sep 4, 2013
I BOUGHT THE CAR WITH A DEFECTIVE PASSENGER AIRBAG SENSOR MAT, SHOULD BE A RECALL.
PONTIAC
GRAND PRIX
(2002) - ENGINE
Mar 7, 2016
Incident date: Mar 1, 2016
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE HAVING THE VEHICLE SERVICED BY AN INDEPENDENT MECHANIC, THE CONTACT WAS MADE AWARE OF OIL LEAKING ON THE REAR MANIFOLD OF THE VEHICLE. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE OIL), BUT THE CONTACT WAS CONCERNED THAT THE RECALL REMEDY DID NOT FULLY ELIMINATE THE SAFETY RISK. THE VEHICLE WAS NOT REPAIRED... Read more
PONTIAC
GRAND PRIX
(2002) - ENGINE
Mar 7, 2016
Incident date: Feb 15, 2016
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING), THE DEALER STATED THAT THERE WAS AN OIL LEAK AND THAT THE DIP STICK WAS FRACTURED. IN ADDITION, THE CONTACT STATED THAT LOW OIL WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE CONTACT WAS NOT PROVIDED WITH THE PART THAT NEEDED TO BE REPLACED. THE VEHICLE WA... Read more
Incident date: Jan 3, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. IN ADDITION, THE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS UNSURE ABOUT WHAT PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS ... Read more
Incident date: Jan 3, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. IN ADDITION, THE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS UNSURE ABOUT WHAT PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS ... Read more
Incident date: Jan 3, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. IN ADDITION, THE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS UNSURE ABOUT WHAT PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS ... Read more
Incident date: Mar 4, 2016
TAKATA RECALL I JUST BOUGHT MY 2008 PONTIAC G6 AND THE STEERING WHEEL IS DOING SOME JERKING, SHAKING MOVEMENTS OFF AND ON WHILE I'M DRIVING OR JUST TURNING ON MY CAR SITTING IN PARK. IT FEELS TIGHT WHEN I TRY TO TURN THE STEERING WHEEL AND IT IS VERY HARD TO CONTROL THE CAR TO KEEP IN THE DIRECTION I NEED TO GO.
Incident date: Oct 31, 2015
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE IGNITION FAILED TO TURN. THIRTY MINUTES AFTER JIGGLING THE KEY, THE IGNITION TURNED TO THE ON POSITION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V40000... Read more
Incident date: Mar 5, 2016
PASSENGER SIDE AIRBAG APPARENTLY IS INOPERABLE AS DASHBOARD INDICATOR LIGHT IS NOW ALWAYS OFF, INDICATING THAT THERE IS NO PASSENGER WHEN IN ACTUALITY MY WIFE IS SITTING IN THE SEAT AND SEATBELT BUCKLED. THIS HAS OCCURRED OFTEN OVER THE LAST 5 YEARS BUT NOW IT ALWAYS IS "OFF". HOWEVER, NOW, THE RED AIRBAG WARNING LIGHT IS LIT, ALSO ALONG WITH THE CHECK AIRBAG MESSAGE. ACCORDING TO SEVERAL SOLSTIC... Read more
Incident date: Oct 15, 2015
DIVER'S DOOR POWER WINDOWS, POWER DOOR LOCK AND DOOR OPEN/CLOSED SENSOR NOT WORKING DUE TO BROKEN WIRES IN BETWEEN CAR AND DOOR. LOOKS LIKE WIRES ARE TOO SHORT AND HAVE BROKEN.
Incident date: Mar 5, 2016
I NOTICE THAT ON SOME OF THE 2008 PONT. G6 BREAK LIGHTS DON'T COME ON SOME TIMES. THE OTHER DAY I WAS DRIVING AND NOTICE CARS ALMOST HIT MY CAR BUT I CHECKED MY BREAK LIGHTS AND THEY WORKED .
Incident date: Mar 5, 2016
THE POWER STEERING RANDOMLY STOPS WORKING. I HAVE TO THEN PULL OVER AND RESTART THE CAR FOR IT TO START WORKING AGAIN. THIS IS VERY DANGEROUS.
Incident date: Mar 1, 2016
I HAVE HAD TO CHANGE MY LOW BEAM LIGHT BULBS 3 TIMES IN 2 MONTHS. I HAVE GOTTEN PULLED OVER TWICE NOW FOR A LIGHT OUT. NOW I FIND IF I SMACK THE LIGHT IT COMES BACK ON?
Incident date: Mar 5, 2016
LOW BEAM HEAD LIGHTS GO OUT WHEN DRIVING SOMETIMES THE LEFT AND SOMETIMES THE RIGHT. WHEN I START THE CAR HEADLIGHTS WONT COME ON I HAVE TO TAP ON THE HEADLIGHT LENS TO GET THEM TO COME ON, HAVE REPLACED BULBS AND STILL HAPPENS. THIS HAS BEEN GOING ON SINCE I BOUGHT THE CAR. I HAVE TALKED WITH OTHER G6 OWNERS THAT ARE HAVING THE SAME PROBLEM. WHEN DRIVING ON THE INTERSTATE AND THE LIGHTS GO OUT IT... Read more
PONTIAC
GRAND PRIX
(1999) - ENGINE
Mar 5, 2016
Incident date: Mar 5, 2016
TAKATA RECALL / MY CAR HAD A GM RECALL 15757. IT INVOLVED THE REPLACEMENT OF MY ENGINE FRONT VALVE COVER AND FRONT VALVE COVER GASKET. I TOOK IT TO THE GATEWAY BUICK GMC ON 3/5/2016. AFTER THE JOB WAS FINISHED I FOUND OUT MY ENGINE PLASTIC BEAUTY COVER WAS MISSING. I WAS TOLD IT DIDNT FIT BECAUSE OF THE NEW PARTS. IT IS UNEXCEPTABLE THAT MY ENGINE IS LEFT EXPOSED AND THERE WASNT A NEWLY DESIG... Read more
PONTIAC
GRAND PRIX
(2000) - ENGINE
Mar 4, 2016
Incident date: Jan 27, 2016
TL* THE CONTACT OWNED A 2000 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT WAS NOT INJURED IN THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE APPROXIMATE FAILURE MILEAGE WAS 133,565.
Fire
Incident date: Feb 6, 2015
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND AM. WHILE DRIVING 45 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE FAILED TO STOP. THE CONTACT REAR ENDED ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED CHEST AND LEFT KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDEN... Read more
Crash
1 injured
Incident date: Feb 6, 2015
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND AM. WHILE DRIVING 45 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE FAILED TO STOP. THE CONTACT REAR ENDED ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED CHEST AND LEFT KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDEN... Read more
Crash
1 injured
Incident date: Feb 6, 2015
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND AM. WHILE DRIVING 45 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE FAILED TO STOP. THE CONTACT REAR ENDED ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED CHEST AND LEFT KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDEN... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2001) - ENGINE
Mar 3, 2016
Incident date: Oct 24, 2014
TL* THE CONTACT OWNED A 2001 PONTIAC GRAND PRIX. THE CONTACT STATED THAT IT WAS INFORMED THAT THERE WAS SMOKE COMING FROM THE VEHICLE. THE HOOD OF THE VEHICLE WAS OPENED AND THERE WERE FLAMES. THE INFANT OCCUPANT WAS REMOVED FROM THE VEHICLE AND THE FIRE DEPARTMENT WAS ALTERED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A IMPOUND LOT WHERE IT WAS DEEMED DESTROYED. THE MANU... Read more
Fire
PONTIAC
GRAND PRIX
(2004) - ENGINE AND ENGINE COOLING
Mar 3, 2016
Incident date: Dec 20, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE... Read more
Incident date: Mar 2, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G5. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V073000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Incident date: Feb 18, 2016
I WAS DRIVING ON 2/18/16 WHEN MY STEERING MALFUNCTIONED. I WAS UNABLE TO CONTROL THE STEERING AND HIT ANOTHER CAR. LUCKY I WAS ABLE TO GAIN SOME TYPE OF CONTROL SO I HAD A MINOR ACCIDENT. ON WHICTIA IN FORT WORTH,TEXAS. I HAVE BEEN DEALING WITH GM SINCE MY CAR STEERING, SHIFTING CABLES AND OTHER RECALLS OCCURED SINCE 2014. THEY HAVE DONE NOTHING ABOUT IT. ON 3/3/16 I CONTACTED THEM IN REGARDS TO T... Read more
Crash
2 injured
Incident date: Feb 18, 2016
I WAS DRIVING ON 2/18/16 WHEN MY STEERING MALFUNCTIONED. I WAS UNABLE TO CONTROL THE STEERING AND HIT ANOTHER CAR. LUCKY I WAS ABLE TO GAIN SOME TYPE OF CONTROL SO I HAD A MINOR ACCIDENT. ON WHICTIA IN FORT WORTH,TEXAS. I HAVE BEEN DEALING WITH GM SINCE MY CAR STEERING, SHIFTING CABLES AND OTHER RECALLS OCCURED SINCE 2014. THEY HAVE DONE NOTHING ABOUT IT. ON 3/3/16 I CONTACTED THEM IN REGARDS TO T... Read more
Crash
2 injured
Incident date: Feb 2, 2016
SEVERAL WEEKS BACK, I WAS DRIVING LOCALLY (MAYBE 35MPH) ON A CITY STREET WHEN MY BREAK LIGHTS APPEARED TO STOP WORKING. I WAS STOPPED AT A LIGHT WHEN SOMEONE FLASHED THEIR LIGHTS AT ME. AT THE NEXT LIGHT, (I DID NOT SWITCH LANES OR STOP ABRUPTLY), ANOTHER VEHICLE HONKED AND CAME TO AN ABRUPT STOP BEHIND ME AND THEN FLASHED THEIR LIGHTS AT ME. LATER THAT DAY I CHECKED ALL MY LIGHTS AND THEY APPEARE... Read more
Incident date: Mar 2, 2016
LOSS OF POWER STEERING WHILE DRIVING ON CITY STREETS WITH MESSAGE "SERVICE POWER STEERING SOON" ALSO "DOOR AJAR" WARNING LIGHT WITH ALL DOORS SECURELY CLOSED. VEHICLE HAS MAINTENANCE FREE ELECTRONIC POWER STEERING SYSTEM.
Incident date: Feb 10, 2016
THE STEERING SEEMS TO STALL OR STICK AFTER TURNING THE WHEEL. I HAVE TO STEER THE CAR BACK TO THE FRONT OR IT JUST STAYS TURNING POSITION. THE STEERING DOES NOT COME BACK TO THE FRONTAL POSITION.
Incident date: Dec 5, 2014
"IGNITION SWITCH" I AM CONTINUALLY HAVING PROBLEMS WITH MY IGNITION SWITCH GETTING STUCK, IT TAKES A FEW MINUTES BUT THERE IS USUALLY A CLICK AND THEN IT RELEASES. IT APPEARS THAT THIS IS AN ONGOING PROBLEM. MY CONCERN IS THAT I AM NOT SURE WHAT ACTUALLY NEEDS TO BE FIXED. I HAVE READ ENOUGH REVIEWS THAT IT COULD NOT BE THE IGNITION SWITCH THAT ACTUALLY NEEDS TO BE FIXED, CAN YOU TELL ME WHAT I... Read more
Incident date: Dec 5, 2014
"IGNITION SWITCH" I AM CONTINUALLY HAVING PROBLEMS WITH MY IGNITION SWITCH GETTING STUCK, IT TAKES A FEW MINUTES BUT THERE IS USUALLY A CLICK AND THEN IT RELEASES. IT APPEARS THAT THIS IS AN ONGOING PROBLEM. MY CONCERN IS THAT I AM NOT SURE WHAT ACTUALLY NEEDS TO BE FIXED. I HAVE READ ENOUGH REVIEWS THAT IT COULD NOT BE THE IGNITION SWITCH THAT ACTUALLY NEEDS TO BE FIXED, CAN YOU TELL ME WHAT I... Read more
Incident date: Dec 5, 2014
"IGNITION SWITCH" I AM CONTINUALLY HAVING PROBLEMS WITH MY IGNITION SWITCH GETTING STUCK, IT TAKES A FEW MINUTES BUT THERE IS USUALLY A CLICK AND THEN IT RELEASES. IT APPEARS THAT THIS IS AN ONGOING PROBLEM. MY CONCERN IS THAT I AM NOT SURE WHAT ACTUALLY NEEDS TO BE FIXED. I HAVE READ ENOUGH REVIEWS THAT IT COULD NOT BE THE IGNITION SWITCH THAT ACTUALLY NEEDS TO BE FIXED, CAN YOU TELL ME WHAT I... Read more
PONTIAC
GRAND PRIX
(2000) - ENGINE
Mar 1, 2016
Incident date: Jun 23, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE DEALER DISCOVERED THAT THE REAR VALVE COVER AND GASKET DRIPPED ENGINE OIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
PONTIAC
GRAND PRIX
(2002) - ENGINE
Mar 1, 2016
Incident date: Dec 15, 2015
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE PARKED, THE VEHICLE LEAKED OIL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE ENGINE; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE FAILU... Read more
Incident date: Nov 1, 2015
11/15 MY AIRBAG LIGHT CAME ON I WENT TO THE DEALER AND WAS ADVISED THERE WAS A RECALL AND THE LIGHT MEANS EITHER THE AIRBAG WONT DEPLOY IN A CRASH OR DEPLOY UNEXPECTLY. GRAND TOLD ME TO WAIT UNTIL I RECIEVE A NOTICE FROM GM AND THEN CALL TO MAKE APPT. I RECIEVED NOTICE, DEALER REPACED RECALL PART (THE BRAINS) BUT THE LIGHT WAS STILL ON. I WAS THEN TOLD THERE WAS A 2ND RECALL AND THAT WOULD FIX... Read more
Incident date: Feb 24, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT A STRONG ODOR OF FUEL EMITTED CONTINUOUSLY INSIDE AND OUTSIDE THE VEHICLE. THERE WAS NO FUEL VISIBLE ON THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WOULD NEED TO BE REPLACED. THE MANUFACTURER ISSUED A RECALL ASSOCIATED WITH THE PONTIAC G5 MODELS UNDER NHTSA CAMPAIGN NUMBER: 09V419000 (FUEL... Read more
Incident date: Feb 11, 2016
WHILE DRIVING THE VEHICLE AND BREAKING AT A STOP SIGN ON A LOCAL STREET, THE POWER STEERING WAS LOST, A NOTIFICATION OF POWER STEERING APPEARED ON THE SCREEN AND A SAFETY ALERT SOUNDED. AFTER MANUALLY STEERING THE CAR TO THE SIDE OF THE ROAD, I KILLED THE ENGINE AND RESTARTED THE CAR AND THE POWER STEERING WAS FUNCTIONAL. I TOOK THE CAR TO A LOCAL SHOP THAT DIAGNOSED THE PROBLEM AS AN ISSUE WITH T... Read more
Incident date: Jan 8, 2016
ISSUE. FUEL FOUND TO BE LEAKING AT TOP OF GAS TANK FROM FUEL PUMP FUEL OUTLET ELBOW FITTING ON FUEL PUMP. LEAK WAS SUCH THAT A STRONG GAS ODOR COULD BE SENSED AFTER CAR WAS DRIVEN AND SITTING OUTSIDE. IT WAS DETERMINED THAT GAS WAS SITTING ON TOP OF THE GAS TANK. THIS AREA IS NEAR THE REAR EXHAUST PIPES. ID OF FUEL PUMP: INFO FOUND ON FUEL PUMP: UPC 15839061 AFCO
Incident date: Dec 2, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING 60 MPH, THE EXTERIOR AND INTERIORIOR LIGHTING FAILED TO ILLUMINATE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND THE DRIVER SIDE HEADLIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT NOT REPAIRED. IN ADDITION, WHILE DRIVING 60 MPH, THE WINDSHIELD WIPER MOTOR FAILED. THE VEHICLE WAS NOT DIAGNOSE... Read more
Incident date: Dec 2, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING 60 MPH, THE EXTERIOR AND INTERIORIOR LIGHTING FAILED TO ILLUMINATE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND THE DRIVER SIDE HEADLIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT NOT REPAIRED. IN ADDITION, WHILE DRIVING 60 MPH, THE WINDSHIELD WIPER MOTOR FAILED. THE VEHICLE WAS NOT DIAGNOSE... Read more
PONTIAC
GRAND PRIX
(2000) - ENGINE
Feb 29, 2016
Incident date: Jan 22, 2011
TL* THE CONTACT OWNED A 2000 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED, THE ENGINE COMPARTMENT CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A FIRE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMAT... Read more
Fire
PONTIAC
GRAND PRIX
(2000) - ENGINE AND ENGINE COOLING
Feb 29, 2016
Incident date: Jan 22, 2011
TL* THE CONTACT OWNED A 2000 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED, THE ENGINE COMPARTMENT CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A FIRE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMAT... Read more
Fire