Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Mar 26, 2016
WE LOST POWER STEERING ON MY CAR . WE HAVE REPLACED THE ELECTRIC STEERING MOTOR AND THE TORQUE SENSOR . STILL NO LUCK STILL AT THE SHOP AND THEIR NOT SURE WHAT ELSE TO DO .WE ALSO CONTACTED GM AND THEY GAVE US NO HELP JUST THAT THERE WAS NOTHING THAT THEY COULD DO FOR US.
Incident date: Aug 30, 2013
PASSENGER SAT DOWN AIR BAG LIGHT CAME ON . VEHICLE WAS IN PARK IN A PARKING LOT .DEALER SAID $800.TO REPAIR, NOW AIR BAGS WILL NOT DEPLOY.
PONTIAC
GRAND PRIX
(1999) - ENGINE AND ENGINE COOLING
Mar 30, 2016
Incident date: Mar 1, 2016
1999 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO VEHICLE FIRE AND EXHAUST MANIFOLD RECALL NOTICE. *SMD THE CONSUMER STATED HE NO LONGER OWNS THE VEHICLE, SINCE THE FIRE OCCURRED A YEAR AGO. *JB
Fire
PONTIAC
GRAND PRIX
(2001) - ELECTRICAL SYSTEM
Mar 30, 2016
Incident date: Mar 30, 2009
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE THE IGNITION SWITCH WAS IN THE RUN POSITION, THE KEY COULD BE REMOVED EFFORTLESSLY. THE CONTACT ALSO STATED THAT THE KEY GETS STUCK FREQUENTLY WHICH PROHIBITS HER FROM SHUTTING THE VEHICLE OFF. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAI... Read more
Incident date: Mar 30, 2016
VEHICLE SOMETIMES DISPLAYS AIRBAG FAULT AFTER SYSTEM CHECK DURING STARTUP. A QUICK INTERNET SEARCH REVEALS THIS IS A VERY COMMON PROBLEM. ALSO THE AIR BAGS I'M TOLD ARE NOT FUNCTIONING WHEN THE CAR DISPLAYS THIS MESSAGE. ERROR DOES NOT REAPPEAR AFTER VEHICLE IS TURNED OFF AND BACK ON AGAIN.
Incident date: Mar 29, 2016
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. THE CONTACT STATED THAT THE TURN SIGNALS BECAME INOPERABLE. WHILE DRIVING 10 MPH, THE VEHICLE BEGAN TO SMOKE. THE HOOD WAS RAISED AND THE ENGINE CAUGHT FIRE. A PEDESTRIAN EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED. THE CONTACT SUSTAINED SMOKE INHALATION THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANU... Read more
Fire
1 injured
PONTIAC
GRAND PRIX
(2002) - ENGINE AND ENGINE COOLING
Mar 29, 2016
Incident date: Mar 1, 2016
2002 GRAND PRIX PONTIAC. CONSUMER WRITES IN REGARDS TO OIL LEAK RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED SHE SPENT $600.00 TO GET THE VEHICLE FIXED AND IT STILL DID NOT CORRECT THE PROBLEM. *JB
Incident date: Mar 15, 2016
RECALL NEEDED! INSTRUMENT CLUSTER HAS FAILED. STARTED WITH THE FUEL GAUGE MOVING IN WRONG DIRECTION INTO SPEEDOMETER. EMPTY IS AT 110MPH. SPEEDOMETER STUCK AT 55MPH WHILE COMING INTO TOWN AND NEEDING TO REDUCE TO 35MPH WITH MY CHILDREN IN THE CAR WITH ME! WITH THE LINE OF TRAFFIC THAT WAS BEHIND ME IM GUESSING IT WAS STUCK THERE FOR A BIT BEFORE I KNEW SOMETHING WAS WRONG. AFTER PULLING OVER AND T... Read more
Incident date: Mar 28, 2016
AS I WAS DRIVING MY VEHICLE, THE POWER STEERING WENT OUT AND MY CAR RADIOS SCREEN DISPLAYED "POWER STEERING". BEFORE THE STEERING WENT OUT, THE STEERING WHEEL ITSELF WAS SHAKING BACK AND FORTH WHILE I WAS DRIVING AND WHILE I WAS PARKED. I TURNED MY VEHICLE OFF AND THEN BACK ON, AND THE POWER STEERING WAS WORKING AGAIN ONLY TO TURN OFF, ONCE AGAIN, WHILE I WAS DRIVING.
Incident date: Jun 1, 2015
2005 PONTIAC VIBE. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG RECALL REPAIR PROBLEMS. *SMD THE CONSUMER HAS BEEN UNABLE TO GET THE PROBLEM RECTIFIED SINCE HE RECEIVED THE RECALL LETTER IN JUNE 2015. *JB
PONTIAC
GRAND PRIX
(1997) - ENGINE
Mar 28, 2016
Incident date: Mar 19, 2016
TL* THE CONTACT OWNED A 1997 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED IN A PARKING LOT, THE CONTACT NOTICED MELTED PLASTIC UNDERNEATH THE FRONT OF THE VEHICLE. THE CONTACT OPENED THE HOOD AND FOUND THAT THE ENGINE WAS ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED... Read more
Fire
PONTIAC
GRAND PRIX
(2001) - ENGINE
Mar 28, 2016
Incident date: Feb 20, 2016
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE PARKED, A STRONG ODOR OF BURNING OIL WAS NOTICED AND FUMES OF SMOKE WERE SEEN COMING FROM UNDER THE HOOD. THE CONTACT FURTHER OBSERVED THE VEHICLE BY LOOKING INTO THE ENGINE AND NOTICED EXCESSIVE OIL. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS FO... Read more
Fire
PONTIAC
GRAND PRIX
(2004) - ENGINE
Mar 28, 2016
Incident date: Mar 25, 2016
CAR WAS PARKED - ENGINE NOT RUNNING - IN A VALID PARKING SPOT ALONG A CITY STREET. NOTICED SMOKE AND FIRE COMING FROM THE ENGINE COMPARTMENT. CALLED 911. FIRE DEPARTMENT CAME AND PUT OUT FIRE. ENGINE COMPARTMENT HAD BEEN COMPLETELY ENGULFED AND WAS DESTROYED. AFTER THE FIRE, WAS TOLD TO CHECK ON THE INTERNET FOR SAFETY RECALL ABOUT ENGINE FIRES IN PONTIACS. FOUND RECALL #15V701000 GM RECALL # ... Read more
Fire
PONTIAC
GRAND PRIX
(2007) - EXTERIOR LIGHTING
Mar 28, 2016
Incident date: Sep 8, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000(EXTERIOR LIGHTING); HOWEVER, THE PARTS OR REMEDY FOR THE RECALL WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN ... Read more
Incident date: Mar 26, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G5. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, IT WOULD NOT START. AFTER SEVERAL ATTEMPTS FOR APPROXIMATELY 20 MINUTES, THE VEHICLE WAS ABLE TO START. THE CONTACT MENTIONED THAT THE IGNITION SWITCH WAS REPLACED IN 2014. THE FAILURE OCCURRED ON APPROXIMATELY SIX OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE F... Read more
Incident date: Mar 14, 2016
MY CAR LOST ALL POWER AND I MEAN EVERYTHING... MY CAR IS STILL IN THE SHOP AND IT'S NOT FIXED YET... THE MECHANIC SAID THAT MY CAR JUST LOST IT'S MEMORY AND HE HAS TRIED TO RESET THE MEMORY BUT HE HAS NOT HAD ANY LUCK WITH IT. I WISH I NEVER WOULD HAVE GOT THIS CAR BECAUSE WHEN I HAD THE FIRST RECALL FIXED... IT IS LIKE NOW ONE THING AFTER ANOTHER HAS GONE WRONG AND MORE RECALLS. I WAS VERY SCARED... Read more
Incident date: Feb 24, 2016
THE AIR BAG INDICATOR LIGHT DOES NOT COME ON WHEN A PERSON IS SETTING IN THE PASSENGER SEAT. THIS CAR ONLY HAS ABOUT 19800 MILES ON IT (PASSENGER SIDE) IT WAS WORKING EARLIER I DON'T DRIVE VERY OFTEN
Incident date: Mar 13, 2014
I HAVE 2008 PONTIAC TORRENT VIN#[XXX], THAT THE PASSENGER SIDE AIR BAG WILL NOT ACTIVATE DUE TO THE FAILURE OF THE PPS MODULE. I FEEL THAT THIS MODULE SHOULD BE REPLACED UNDER A RECALL SINCE GM HAS OUTSTANDING RECALLS WITH SAME MODEL VEHICLES PRIOR TO THE 2008 MODEL, I BELIEVE THAT THIS VEHICLE HAD DEFECTIVE MODULE INSTALLED AND GM SHOULD BE MADE TO RESOLVE THIS SITUATION DUE TO THE POSSIBILITY OF... Read more
PONTIAC
GRAND PRIX
(2000) - ELECTRICAL SYSTEM
Mar 26, 2016
Incident date: Mar 3, 2016
HAVE TO INSERT WIRE INTO THE COLUMN SO YOU CAN REMOVE THE KEY, I THINK ITS THE INTERLOCK.
Incident date: Mar 3, 2016
CHECK ENGINE LIGHT, VSC, AND TSS ALL ILLUMINATE ON DASH. THEN THE CAR EXPERIENCES A DOWN SHIFT IN THE TRANSMISSION TO A LOWER GEAR, ENGINE REV'S TO A HIGH RPM SLOWING THE CAR DOWN. AFTER THE CAR STOPS FORWARD PROGRESS, CAR IDLES VERY ROUGH AND MAY STALL. THE FIRST TIME HIS HAPPENED WAS ON A CITY STREET AND WHILE CAR WAS CRUISING AT APPROX 30 MPH. NO WARNING JUST A SUDDEN CHANGE. CAR APPEARED NORMA... Read more
Incident date: Aug 20, 2009
PLEASE READ FILE ATTACHMENT_ONE.PDF.
Incident date: Jan 15, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE OPERATING THE VEHICLE, THE POWER STEERING SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING WAS FAULTY AND NEEDED TO BE REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE CONTACT ALSO INDICATED THAT THE LOW BEAM HEADLIGHTS SUDDENLY S... Read more
Incident date: Jan 15, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE OPERATING THE VEHICLE, THE POWER STEERING SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING WAS FAULTY AND NEEDED TO BE REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE CONTACT ALSO INDICATED THAT THE LOW BEAM HEADLIGHTS SUDDENLY S... Read more
Incident date: Jan 15, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE OPERATING THE VEHICLE, THE POWER STEERING SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING WAS FAULTY AND NEEDED TO BE REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE CONTACT ALSO INDICATED THAT THE LOW BEAM HEADLIGHTS SUDDENLY S... Read more
Incident date: Mar 24, 2016
ELECTRICAL SYSTEM FAILURE IN 2004 PONTIAC GRAND AM: THE ELECTRICAL SYSTEMS IN MY 2004 PONTIAC GRAND AM SEEM TO HAVE GONE HAYWIRE. A FEW OF THE DASHBOARD INDICATOR LIGHTS HAVE COME ON FOR NO REASON. THESE INCLUDE THE SECURITY INDICATOR, BRAKE INDICATOR, AND SERVICE ENGINE INDICATOR LIGHTS. THE POWER LOCKING SYSTEM WILL LOCK AND UNLOCK RANDOMLY AS WELL AS WITH THE VEHICLE'S DOME LIGHT. I FEAR T... Read more
PONTIAC
GRAND PRIX
(2003) - ENGINE
Mar 25, 2016
Incident date: Mar 25, 2016
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND PRIX. THE CONTACT DROVE THE VEHICLE TO THE DEALER TO HAVE IT REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). WHILE DRIVING 40 MPH, THERE WAS AN ABNORMAL ODOR AND SMOKE ENTERED THE VEHICLE FROM UNDERNEATH THE HOOD. THE VEHICLE WAS TOWED TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE OR REPAIR THE VEHICLE. THE MANUFA... Read more
Fire
PONTIAC
GRAND PRIX
(2006) - AIR BAGS
Mar 25, 2016
Incident date: Nov 25, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE, WHICH THEN CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES TO THE HEAD. MEDICAL ATTENTION... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2006) - SERVICE BRAKES
Mar 25, 2016
Incident date: Nov 25, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE, WHICH THEN CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES TO THE HEAD. MEDICAL ATTENTION... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2006) - ELECTRICAL SYSTEM
Mar 25, 2016
Incident date: Nov 25, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE, WHICH THEN CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES TO THE HEAD. MEDICAL ATTENTION... Read more
Crash
1 injured
Incident date: Feb 5, 2016
THE SENSOR IN THE PASSENGER SEAT THAT DETECTS A PASSENGER AND ACTIVATES THE AIR BAG SYSTEM FOR THE PASSENGER SEAT IS BROKEN. NOW, WHENEVER THERE IS A PASSENGER, THE AIR BAG FOR THE PASSENGER SIDE SHOWS AS OFF. MY VEHICLE IS AN '07, BUT HAS ONLY 50,000 MILES. THE SENSOR APPEARS TO BE VERY THIN AND FLIMSY. WITH THIS ITEM BROKEN, IN THE EVENT OF AN ACCIDENT, THE AIR BAG WOULD NOT DEPLOY EVEN THOUG... Read more
Incident date: Mar 24, 2016
TL* THE CONTACT OWNS A 2001 PONTIAC AZTEK. THE VEHICLE FAILED TO START WITHOUT WARNING. THE CONTACT CHARGED THE BATTERY AND STARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT IT WAS NOT A BATTERY ISSUE. THE TECHNICIAN SUSPECTED AN IGNITION FAILURE AND PLANNED TO RUN A DIAGNOSTIC TEST THE FOLLOWING DAY. THE MANUFACTURER WAS NOT MADE AWARE... Read more
PONTIAC
GRAND PRIX
(1998) - ENGINE
Mar 23, 2016
Incident date: Jul 15, 2006
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. THE CONTACT DISCOVERED OIL LEAKING FROM THE FRONT AND REAR VALVE COVER GASKETS ONTO THE EXHAUST MANIFOLD. THE VEHICLE WAS NOT DIAGNOSED, BUT WAS TAKEN TO THE DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
PONTIAC
GRAND PRIX
(2002) - ENGINE
Mar 23, 2016
Incident date: Mar 17, 2016
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING), BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE ENGINE OIL WAS LEAKING ON THE ENGINE MANIFOLD. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,100.
Incident date: Dec 19, 2014
TURN SIGNALS WORK INTERMITTENTLY, SOMETIMES CAN PRESS HAZARD BUTTON TO ACTIVATE TURN SIGNAL FOR A MOMENT. POWER WINDOWS QUIT WORKING ALL TOGETHER AT ONCE WITH NO WARNING. HEADLIGHT ADJUSTERS BROKE OFF (CRUMBLED INTO PIECES), CAN NO LONGER ADJUST HEADLIGHTS WHICH CAUSES A DANGER WITH REDUCED VISIBILITY AT NIGHT PARTNERED WITH THE INTERMITTENT TURN SIGNALS THIS CAUSES QUITE THE HAZARD.
Incident date: Dec 19, 2014
TURN SIGNALS WORK INTERMITTENTLY, SOMETIMES CAN PRESS HAZARD BUTTON TO ACTIVATE TURN SIGNAL FOR A MOMENT. POWER WINDOWS QUIT WORKING ALL TOGETHER AT ONCE WITH NO WARNING. HEADLIGHT ADJUSTERS BROKE OFF (CRUMBLED INTO PIECES), CAN NO LONGER ADJUST HEADLIGHTS WHICH CAUSES A DANGER WITH REDUCED VISIBILITY AT NIGHT PARTNERED WITH THE INTERMITTENT TURN SIGNALS THIS CAUSES QUITE THE HAZARD.
PONTIAC
GRAND PRIX
(1999) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Mar 22, 2016
Incident date: Mar 19, 2016
TL* THE CONTACT OWNED A 1999 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 45 MPH, FLAMES IGNITED FROM UNDERNEATH THE HOOD. THE CONTACT SHIFTED INTO PARK AND EXITED THE VEHICLE WITH THE REAR SEAT OCCUPANT. THERE WERE NO INJURIES. THE FRONT END OF THE VEHICLE WAS ENGULFED IN FLAMES. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE MASSIVE FLAMES. THE FIRE ORIGINATED FROM THE ENGINE... Read more
Fire
PONTIAC
GRAND PRIX
(2000) - ENGINE AND ENGINE COOLING
Mar 22, 2016
Incident date: Oct 26, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCO... Read more
PONTIAC
GRAND PRIX
(2002) - ENGINE
Mar 22, 2016
Incident date: Feb 1, 2016
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS D... Read more
PONTIAC
GRAND PRIX
(2003) - ENGINE
Mar 22, 2016
Incident date: Mar 5, 2016
TL* THE CONTACT OWNS A 2003 GRAND PRIX. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT OIL WAS DRIPPING ONTO THE EXHAUST MANIFOLD. AS A RESULT, THE WIRING HARNESS, BRAKE LINES, AND BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS NO... Read more
Fire
Incident date: Jul 15, 2011
DRIVING THROUGH THE NEIGHBORHOOD WHEN THE POWERSTEERING ON THE CAR WENT COMPLETELY OUT. I WAS UNABLE TO SLOW THE CAR DOWN TO BRING IT TO A SAFE PARK ON THE SIDE OF ROAD. INSTEAD I HIT AN EMBANKMENT. THE WITNESS AND POLICE WERE NOT SURE WHY MY CAR DID NOT FLIP OVER IN OTHER WORDS I LOST STEERING AND BRAKE POWER AND THE CAR WAS DEEMED AS TOTALED.
Crash
Incident date: Jul 15, 2011
DRIVING THROUGH THE NEIGHBORHOOD WHEN THE POWERSTEERING ON THE CAR WENT COMPLETELY OUT. I WAS UNABLE TO SLOW THE CAR DOWN TO BRING IT TO A SAFE PARK ON THE SIDE OF ROAD. INSTEAD I HIT AN EMBANKMENT. THE WITNESS AND POLICE WERE NOT SURE WHY MY CAR DID NOT FLIP OVER IN OTHER WORDS I LOST STEERING AND BRAKE POWER AND THE CAR WAS DEEMED AS TOTALED.
Crash
Incident date: Dec 1, 2015
THERE IS FUEL LEAKING FROM THE TOP OF THE FUEL TANK, AND WILL HAVE TO REMOVE THE FUEL TANK TO SEE EXACTLY WHERE THE FUEL IS LEAKING FROM. THIS CONDITION EXISTS WHEN THE CAR IS RUNNING, PARKED OR DRIVING
Incident date: Jan 4, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING SEIZED INTERMITTENTLY. THE CONTACT DROVE THE VEHICLE TO THE USED CAR LOT WHERE IT WAS PURCHASED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
Incident date: Mar 7, 2016
THIS CAR HAS BEEN NOTHING, BUT A DANGEROUS HEADACHE. I WAS PULLING OUT OF MY DRIVEWAY AND THE BRAKE FELL OFF.. GLAD NO TRAFFIC WAS COMING. COULD NOT STOP.. THE A WEEK LATER I AM DRIVING AND THE TIRE BLEW. LAST WEEKEND DRIVING AND LOST ALL POWER. NOT ONLY DID WE GET LOCKED INSIDE THE CAR THE SERPENTINE BELT WAS SHRIVELED IN PIECES. IT WAS HORRIBLE. TELL THE DEALER CAUSE I'M MAKING PAYMENTS AND ... Read more
Incident date: Mar 7, 2016
THIS CAR HAS BEEN NOTHING, BUT A DANGEROUS HEADACHE. I WAS PULLING OUT OF MY DRIVEWAY AND THE BRAKE FELL OFF.. GLAD NO TRAFFIC WAS COMING. COULD NOT STOP.. THE A WEEK LATER I AM DRIVING AND THE TIRE BLEW. LAST WEEKEND DRIVING AND LOST ALL POWER. NOT ONLY DID WE GET LOCKED INSIDE THE CAR THE SERPENTINE BELT WAS SHRIVELED IN PIECES. IT WAS HORRIBLE. TELL THE DEALER CAUSE I'M MAKING PAYMENTS AND ... Read more
Incident date: Mar 7, 2016
THIS CAR HAS BEEN NOTHING, BUT A DANGEROUS HEADACHE. I WAS PULLING OUT OF MY DRIVEWAY AND THE BRAKE FELL OFF.. GLAD NO TRAFFIC WAS COMING. COULD NOT STOP.. THE A WEEK LATER I AM DRIVING AND THE TIRE BLEW. LAST WEEKEND DRIVING AND LOST ALL POWER. NOT ONLY DID WE GET LOCKED INSIDE THE CAR THE SERPENTINE BELT WAS SHRIVELED IN PIECES. IT WAS HORRIBLE. TELL THE DEALER CAUSE I'M MAKING PAYMENTS AND ... Read more
Incident date: Mar 20, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14E044000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104... Read more
PONTIAC
GRAND PRIX
(1999) - ENGINE
Mar 21, 2016
Incident date: Dec 1, 2015
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND PRIX. THE CONTACT NOTICED OIL DRIPPING UNDER THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILU... Read more
PONTIAC
GRAND PRIX
(2001) - ENGINE AND ENGINE COOLING
Mar 21, 2016
Incident date: Apr 29, 2015
2001 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO RECALL NOTICE 15V-701 REPAIRS AND SEEKS REIMBURSEMENT. *LD ACCORDING TO THE INVOICE, THERMOSTAT, INTAKE MANIFOLD AND VALVE COVER GASKET WERE REPLACED. *JB
PONTIAC
GRAND PRIX
(2004) - ENGINE
Mar 21, 2016
Incident date: Mar 17, 2016
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE RECALL DID NOT INCLUDE THE REPLACEMENT OF THE REAR ENGINE VALVE COVER. THE CONTACT WAS CONCERNED ABOUT THE VEHICLE EXPERINCING THE SAME CONSEQUENCE AS MENTIONED IN THE RECALL ASSOCIATED WITH THE FRONT GASKET AND VALVE COVE... Read more