Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Mar 24, 2016
ELECTRICAL SYSTEM FAILURE IN 2004 PONTIAC GRAND AM: THE ELECTRICAL SYSTEMS IN MY 2004 PONTIAC GRAND AM SEEM TO HAVE GONE HAYWIRE. A FEW OF THE DASHBOARD INDICATOR LIGHTS HAVE COME ON FOR NO REASON. THESE INCLUDE THE SECURITY INDICATOR, BRAKE INDICATOR, AND SERVICE ENGINE INDICATOR LIGHTS. THE POWER LOCKING SYSTEM WILL LOCK AND UNLOCK RANDOMLY AS WELL AS WITH THE VEHICLE'S DOME LIGHT. I FEAR T... Read more
PONTIAC
GRAND PRIX
(2003) — ENGINE
Mar 25, 2016
Incident date: Mar 25, 2016
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND PRIX. THE CONTACT DROVE THE VEHICLE TO THE DEALER TO HAVE IT REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). WHILE DRIVING 40 MPH, THERE WAS AN ABNORMAL ODOR AND SMOKE ENTERED THE VEHICLE FROM UNDERNEATH THE HOOD. THE VEHICLE WAS TOWED TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE OR REPAIR THE VEHICLE. THE MANUFA... Read more
Fire
PONTIAC
GRAND PRIX
(2006) — AIR BAGS
Mar 25, 2016
Incident date: Nov 25, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE, WHICH THEN CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES TO THE HEAD. MEDICAL ATTENTION... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2006) — SERVICE BRAKES
Mar 25, 2016
Incident date: Nov 25, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE, WHICH THEN CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES TO THE HEAD. MEDICAL ATTENTION... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2006) — ELECTRICAL SYSTEM
Mar 25, 2016
Incident date: Nov 25, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE, WHICH THEN CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES TO THE HEAD. MEDICAL ATTENTION... Read more
Crash
1 injured
Incident date: Feb 5, 2016
THE SENSOR IN THE PASSENGER SEAT THAT DETECTS A PASSENGER AND ACTIVATES THE AIR BAG SYSTEM FOR THE PASSENGER SEAT IS BROKEN. NOW, WHENEVER THERE IS A PASSENGER, THE AIR BAG FOR THE PASSENGER SIDE SHOWS AS OFF. MY VEHICLE IS AN '07, BUT HAS ONLY 50,000 MILES. THE SENSOR APPEARS TO BE VERY THIN AND FLIMSY. WITH THIS ITEM BROKEN, IN THE EVENT OF AN ACCIDENT, THE AIR BAG WOULD NOT DEPLOY EVEN THOUG... Read more
Incident date: Mar 24, 2016
TL* THE CONTACT OWNS A 2001 PONTIAC AZTEK. THE VEHICLE FAILED TO START WITHOUT WARNING. THE CONTACT CHARGED THE BATTERY AND STARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT IT WAS NOT A BATTERY ISSUE. THE TECHNICIAN SUSPECTED AN IGNITION FAILURE AND PLANNED TO RUN A DIAGNOSTIC TEST THE FOLLOWING DAY. THE MANUFACTURER WAS NOT MADE AWARE... Read more
PONTIAC
GRAND PRIX
(1998) — ENGINE
Mar 23, 2016
Incident date: Jul 15, 2006
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. THE CONTACT DISCOVERED OIL LEAKING FROM THE FRONT AND REAR VALVE COVER GASKETS ONTO THE EXHAUST MANIFOLD. THE VEHICLE WAS NOT DIAGNOSED, BUT WAS TAKEN TO THE DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
PONTIAC
GRAND PRIX
(2002) — ENGINE
Mar 23, 2016
Incident date: Mar 17, 2016
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING), BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE ENGINE OIL WAS LEAKING ON THE ENGINE MANIFOLD. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,100.
Incident date: Dec 19, 2014
TURN SIGNALS WORK INTERMITTENTLY, SOMETIMES CAN PRESS HAZARD BUTTON TO ACTIVATE TURN SIGNAL FOR A MOMENT. POWER WINDOWS QUIT WORKING ALL TOGETHER AT ONCE WITH NO WARNING. HEADLIGHT ADJUSTERS BROKE OFF (CRUMBLED INTO PIECES), CAN NO LONGER ADJUST HEADLIGHTS WHICH CAUSES A DANGER WITH REDUCED VISIBILITY AT NIGHT PARTNERED WITH THE INTERMITTENT TURN SIGNALS THIS CAUSES QUITE THE HAZARD.
Incident date: Dec 19, 2014
TURN SIGNALS WORK INTERMITTENTLY, SOMETIMES CAN PRESS HAZARD BUTTON TO ACTIVATE TURN SIGNAL FOR A MOMENT. POWER WINDOWS QUIT WORKING ALL TOGETHER AT ONCE WITH NO WARNING. HEADLIGHT ADJUSTERS BROKE OFF (CRUMBLED INTO PIECES), CAN NO LONGER ADJUST HEADLIGHTS WHICH CAUSES A DANGER WITH REDUCED VISIBILITY AT NIGHT PARTNERED WITH THE INTERMITTENT TURN SIGNALS THIS CAUSES QUITE THE HAZARD.
PONTIAC
GRAND PRIX
(1999) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Mar 22, 2016
Incident date: Mar 19, 2016
TL* THE CONTACT OWNED A 1999 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 45 MPH, FLAMES IGNITED FROM UNDERNEATH THE HOOD. THE CONTACT SHIFTED INTO PARK AND EXITED THE VEHICLE WITH THE REAR SEAT OCCUPANT. THERE WERE NO INJURIES. THE FRONT END OF THE VEHICLE WAS ENGULFED IN FLAMES. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE MASSIVE FLAMES. THE FIRE ORIGINATED FROM THE ENGINE... Read more
Fire
PONTIAC
GRAND PRIX
(2000) — ENGINE AND ENGINE COOLING
Mar 22, 2016
Incident date: Oct 26, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCO... Read more
PONTIAC
GRAND PRIX
(2002) — ENGINE
Mar 22, 2016
Incident date: Feb 1, 2016
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS D... Read more
PONTIAC
GRAND PRIX
(2003) — ENGINE
Mar 22, 2016
Incident date: Mar 5, 2016
TL* THE CONTACT OWNS A 2003 GRAND PRIX. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT OIL WAS DRIPPING ONTO THE EXHAUST MANIFOLD. AS A RESULT, THE WIRING HARNESS, BRAKE LINES, AND BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS NO... Read more
Fire
Incident date: Jul 15, 2011
DRIVING THROUGH THE NEIGHBORHOOD WHEN THE POWERSTEERING ON THE CAR WENT COMPLETELY OUT. I WAS UNABLE TO SLOW THE CAR DOWN TO BRING IT TO A SAFE PARK ON THE SIDE OF ROAD. INSTEAD I HIT AN EMBANKMENT. THE WITNESS AND POLICE WERE NOT SURE WHY MY CAR DID NOT FLIP OVER IN OTHER WORDS I LOST STEERING AND BRAKE POWER AND THE CAR WAS DEEMED AS TOTALED.
Crash
Incident date: Jul 15, 2011
DRIVING THROUGH THE NEIGHBORHOOD WHEN THE POWERSTEERING ON THE CAR WENT COMPLETELY OUT. I WAS UNABLE TO SLOW THE CAR DOWN TO BRING IT TO A SAFE PARK ON THE SIDE OF ROAD. INSTEAD I HIT AN EMBANKMENT. THE WITNESS AND POLICE WERE NOT SURE WHY MY CAR DID NOT FLIP OVER IN OTHER WORDS I LOST STEERING AND BRAKE POWER AND THE CAR WAS DEEMED AS TOTALED.
Crash
Incident date: Dec 1, 2015
THERE IS FUEL LEAKING FROM THE TOP OF THE FUEL TANK, AND WILL HAVE TO REMOVE THE FUEL TANK TO SEE EXACTLY WHERE THE FUEL IS LEAKING FROM. THIS CONDITION EXISTS WHEN THE CAR IS RUNNING, PARKED OR DRIVING
Incident date: Jan 4, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING SEIZED INTERMITTENTLY. THE CONTACT DROVE THE VEHICLE TO THE USED CAR LOT WHERE IT WAS PURCHASED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
Incident date: Mar 7, 2016
THIS CAR HAS BEEN NOTHING, BUT A DANGEROUS HEADACHE. I WAS PULLING OUT OF MY DRIVEWAY AND THE BRAKE FELL OFF.. GLAD NO TRAFFIC WAS COMING. COULD NOT STOP.. THE A WEEK LATER I AM DRIVING AND THE TIRE BLEW. LAST WEEKEND DRIVING AND LOST ALL POWER. NOT ONLY DID WE GET LOCKED INSIDE THE CAR THE SERPENTINE BELT WAS SHRIVELED IN PIECES. IT WAS HORRIBLE. TELL THE DEALER CAUSE I'M MAKING PAYMENTS AND ... Read more
Incident date: Mar 7, 2016
THIS CAR HAS BEEN NOTHING, BUT A DANGEROUS HEADACHE. I WAS PULLING OUT OF MY DRIVEWAY AND THE BRAKE FELL OFF.. GLAD NO TRAFFIC WAS COMING. COULD NOT STOP.. THE A WEEK LATER I AM DRIVING AND THE TIRE BLEW. LAST WEEKEND DRIVING AND LOST ALL POWER. NOT ONLY DID WE GET LOCKED INSIDE THE CAR THE SERPENTINE BELT WAS SHRIVELED IN PIECES. IT WAS HORRIBLE. TELL THE DEALER CAUSE I'M MAKING PAYMENTS AND ... Read more
Incident date: Mar 7, 2016
THIS CAR HAS BEEN NOTHING, BUT A DANGEROUS HEADACHE. I WAS PULLING OUT OF MY DRIVEWAY AND THE BRAKE FELL OFF.. GLAD NO TRAFFIC WAS COMING. COULD NOT STOP.. THE A WEEK LATER I AM DRIVING AND THE TIRE BLEW. LAST WEEKEND DRIVING AND LOST ALL POWER. NOT ONLY DID WE GET LOCKED INSIDE THE CAR THE SERPENTINE BELT WAS SHRIVELED IN PIECES. IT WAS HORRIBLE. TELL THE DEALER CAUSE I'M MAKING PAYMENTS AND ... Read more
Incident date: Mar 20, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14E044000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104... Read more
PONTIAC
GRAND PRIX
(1999) — ENGINE
Mar 21, 2016
Incident date: Dec 1, 2015
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND PRIX. THE CONTACT NOTICED OIL DRIPPING UNDER THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILU... Read more
PONTIAC
GRAND PRIX
(2001) — ENGINE AND ENGINE COOLING
Mar 21, 2016
Incident date: Apr 29, 2015
2001 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO RECALL NOTICE 15V-701 REPAIRS AND SEEKS REIMBURSEMENT. *LD ACCORDING TO THE INVOICE, THERMOSTAT, INTAKE MANIFOLD AND VALVE COVER GASKET WERE REPLACED. *JB
PONTIAC
GRAND PRIX
(2004) — ENGINE
Mar 21, 2016
Incident date: Mar 17, 2016
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE RECALL DID NOT INCLUDE THE REPLACEMENT OF THE REAR ENGINE VALVE COVER. THE CONTACT WAS CONCERNED ABOUT THE VEHICLE EXPERINCING THE SAME CONSEQUENCE AS MENTIONED IN THE RECALL ASSOCIATED WITH THE FRONT GASKET AND VALVE COVE... Read more
PONTIAC
BONNEVILLE
(2003) — UNKNOWN OR OTHER
Mar 20, 2016
Incident date: Mar 8, 2016
BURNT SMELL AFTER RUNNING CAR. SERVICEMAN CHECKED AND OIL WAS LEAKING. NEED NEW VALVE COVER GASKETS AS LEAKING ON MANIFOLD WILL CAUSE A FIRE.
Incident date: Oct 20, 2013
ALL CHIMES HAVE STOPPED WORKING. FRONT SPEAKERS OUT AS WELL. NOTICED FOR THE LAST YEAR OR SO THAT WHEN THE SPEAKERS KICK OUT (MAKES NO DIFFERENCE IF DRIVING OR STATIONARY), THE CHIMES STOP WORKING. NO "KEY IN THE IGNITION" ALARM, NO TURN SIGNAL CLICKING, NO SEAT BELT ALARM, ETC. WHEN IT DOES WORK, EVERYTHING WORKS. WHEN IT GOES OUT, IT ALL GOES OUT AT ONCE. NOW I HAVE TO REPLACE THE TURN SIGNAL AS... Read more
Incident date: Mar 6, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G5. THE CONTACT NOTICED A STRONG FUEL ODOR COMING FROM THE REAR OF THE VEHICLE. THE CONTACT WAS EXPERIENCING THE SAME FAILURES LISTED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
PONTIAC
GRAND PRIX
(1998) — ENGINE
Mar 17, 2016
Incident date: Dec 29, 2015
RE: GM RECALL15757. CONCERN CONTINUING FAILURE TO REPAIR MY VEHICLE (ACCORDING TO GM, PARTS ON INDEFINITE RECALL). VEHICLE WAS RECALLED AND REPAIRED (SUPPOSEDLY), ORIGINAL RECALL NO. 07035 IN APRIL 2008. RECALLED FOR SAME ISSUE IN DECEMBER 2015 AND NOTICE BY GM OF PARTS AVAILABLE AND SOLUTION IN FEBRUARY 2016. TOOK VEHICLE (3 WEEKS AGO) TO CHEVROLET/GM DEALERSHIP. INFORMED YESTERDAY AND TODAY BY... Read more
Incident date: Jun 15, 2015
TL* THE CONTACT OWNED A 1999 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THERE WAS SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING).... Read more
Fire
Incident date: Mar 5, 2016
I BOUGHT THIS CAR FROM A FRIEND ABOUT 2WEEKS AGO AND HE TOLD ME THAT THERE WAS A RECALL ON THE IGNITION BUT HE TOOK IT UP THERE. BUT HE JUST DONE THIS ABOUT A WEEK BEFORE I BOUGHT THE CAR , SO NOW THE KEY WON'T EVEN TURN THE IGNITION TO START. WHAT CAN YOU DO FOR ME?THE CAR WAS IN MY DRIVEWAY WHEN I WENT OUT TO LEAVE AND NOTICE THAT I COULD NOT.
Incident date: Feb 2, 2016
WITHOUT WARNING OIL CONSUMPTION WENT FROM NORMAL TO OVER 1 QUART PER 1000 MILES. THIS IS A KNOWN DEFECT WHICHTOYOTA NOTIFIED ITS CUSTOMERS OF, GM CHOOSE NOT TO NOTIFY. THIS EXCESSIVE CONSUMPTION, NOT LEAKING RESULTED IN A SEIZED ENGINE. GM IS NOT ACCEPTING ANY RESPONSIBILITY AND I BELIEVE THEY OWE ME EITHER A FULL REPAIR, OR PRE-EVENT MARKET VALUE. WHILE THEY ORIGINALLY OFFERED TO COVER 2/3 OF... Read more
Crash
PONTIAC
GRAND PRIX
(2000) — ELECTRICAL SYSTEM
Mar 16, 2016
Incident date: Oct 15, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE PARKING, THE FRONT OF THE VEHICLE NEAR THE WINDSHIELD CAUGHT FIRE UNDER THE HOOD. THE VEHICLE WAS ENGULFED IN FLAMES. THE CONTACT EXTINGUISHED THE FIRE. NO FIRE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (E... Read more
Fire
PONTIAC
GRAND PRIX
(2004) — ELECTRICAL SYSTEM
Mar 16, 2016
Incident date: Mar 16, 2016
ON MARCH 16TH 2016 WHILE ON THE WAY TO A DOCTORS APPT. WE TRIED TO USED THE RIGHT REAR SEAT BELT,HOWEVER WE COULD NOT GET THE SEAT BELT TO PULL OUT SO WE COULD USE IT. ON THE WAY TO THE DRS. OFFICE WE SMELLED A STRONG ODOR OF OIL AND ANTIFREEZE IN THE CAR. WHEN WE GOT TO DRS. OFFICE WE NOTICED SMOKE COMING FROM UNDER THE HOOD. SO WE LET THE CAR SIT THERE UNTIL AFTER THE APPT. WHEN WE GOT BACK TO C... Read more
PONTIAC
GRAND PRIX
(2004) — ENGINE
Mar 16, 2016
Incident date: Mar 16, 2016
ON MARCH 16TH 2016 WHILE ON THE WAY TO A DOCTORS APPT. WE TRIED TO USED THE RIGHT REAR SEAT BELT,HOWEVER WE COULD NOT GET THE SEAT BELT TO PULL OUT SO WE COULD USE IT. ON THE WAY TO THE DRS. OFFICE WE SMELLED A STRONG ODOR OF OIL AND ANTIFREEZE IN THE CAR. WHEN WE GOT TO DRS. OFFICE WE NOTICED SMOKE COMING FROM UNDER THE HOOD. SO WE LET THE CAR SIT THERE UNTIL AFTER THE APPT. WHEN WE GOT BACK TO C... Read more
PONTIAC
GRAND PRIX
(2004) — SEAT BELTS
Mar 16, 2016
Incident date: Mar 16, 2016
ON MARCH 16TH 2016 WHILE ON THE WAY TO A DOCTORS APPT. WE TRIED TO USED THE RIGHT REAR SEAT BELT,HOWEVER WE COULD NOT GET THE SEAT BELT TO PULL OUT SO WE COULD USE IT. ON THE WAY TO THE DRS. OFFICE WE SMELLED A STRONG ODOR OF OIL AND ANTIFREEZE IN THE CAR. WHEN WE GOT TO DRS. OFFICE WE NOTICED SMOKE COMING FROM UNDER THE HOOD. SO WE LET THE CAR SIT THERE UNTIL AFTER THE APPT. WHEN WE GOT BACK TO C... Read more
PONTIAC
GRAND PRIX
(2008) — ELECTRICAL SYSTEM
Mar 16, 2016
Incident date: Mar 13, 2016
THE CAR HAS JUST DIED WHILE DRIVING, HAD TOWED TO 1 GARAGE (JULY 2014) AND THE COILS AND IGNITION MODULE WERE FRIED AND NEEDING REPLACED. HAD THAT DONE THEN 6 MONTHS LATER (DEC 2014) SAME ISSUE. NOW 1 YEAR LATER AGAIN COILS MISFIRING AND IGNITON MODULE NEEDS TO BE REPLACED. LUCKILY WAS ABLE TO MOVE OFF TO SIDE OF ROAD AND NOT CAUSE AN ACCIDENT.
Incident date: Mar 2, 2016
TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE VEERED LEFT INDEPENDENTLY. THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE STEERING WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING ASSIST WOULD NEED TO BE REPLACED. THE V... Read more
PONTIAC
GRAND PRIX
(2002) — ENGINE AND ENGINE COOLING
Mar 15, 2016
Incident date: Mar 1, 2016
2002 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO EXHAUST MANIFOLD ENGINE COMPARTMENT FIRE RECALL NOTICE. *SMD THE CONSUMER STATED THE VEHICLE CAUGHT ON FIRE IN 2013. IN DECEMBER 2015, THE CONSUMER RECEIVED A RECALL LETTER REGARDING THE ISSUE. *JB UPDATED 03/29/16.*JB
Fire
PONTIAC
GRAND PRIX
(2004) — ENGINE
Mar 15, 2016
Incident date: Mar 12, 2016
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER BEING SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE CONTACT MENTIONED THAT THERE WERE BOLTS NOT PLACED BACK INTO THE GASKET WHEN THE REMEDY WAS PERFORMED. ALSO, REPAIR TOOLS WERE LEFT INSIDE THE VEHICLE AND UNDERNEATH THE HOOD. THE CONTACT HAD NOT EXPERIENCED... Read more
Incident date: Mar 14, 2016
TAKATA RECALL THE AIR BAG SENSIOR
Incident date: Mar 14, 2016
TAKATA RECALL THE AIR BAG SENSIOR
Incident date: Mar 14, 2016
I HAVE HAD THE NECESSARY EPS RECALL WORK DONE ON MY G6 AND CONTINUE TO HAVE POWER STEERING ISSUES. THE DEALER STATED THAT I NEED TO HAVE THE TORQUE SENSOR ASSEMBLY REPLACED AND THAT MY VIN DOES NOT QUALIFY ALTHOUGH THERE ARE OTHER MANUFACTURE DATES THAT DO. I'M WONDERING IF THIS IS A WIDE SPREAD ISSUE FOR MY 2008 PONTIAC G6 WHICH WAS MANUFACTURED 11/2007?
Incident date: Mar 9, 2016
MY AUTOMATIC LOCKS ON MY 2008 PONTIAC G6 QUIT WORKING ON THE BACK DOORS. MY HAZARD LIGHT BUTTON WILL GO ON BUT WILL NOT SHUT OFF WHEN YOU SHUT IT OFF. AND MOST IMPORTANTLY, MY POWER STEERING LIGHT ON MY RADIO COMES ON. IT HAS FLASHED OFF ONCE AND THEN THE OTHER DAY, IT CAME ON AND STAYED ON UNTIL I SHUT MY CAR OFF. I HEAR A SQUEAL ALSO THAT IS GETTING WORSE. AND THE OTHER DAY I WENT TO GO UP A HIL... Read more
Incident date: Mar 9, 2016
MY AUTOMATIC LOCKS ON MY 2008 PONTIAC G6 QUIT WORKING ON THE BACK DOORS. MY HAZARD LIGHT BUTTON WILL GO ON BUT WILL NOT SHUT OFF WHEN YOU SHUT IT OFF. AND MOST IMPORTANTLY, MY POWER STEERING LIGHT ON MY RADIO COMES ON. IT HAS FLASHED OFF ONCE AND THEN THE OTHER DAY, IT CAME ON AND STAYED ON UNTIL I SHUT MY CAR OFF. I HEAR A SQUEAL ALSO THAT IS GETTING WORSE. AND THE OTHER DAY I WENT TO GO UP A HIL... Read more
Incident date: Mar 9, 2016
MY AUTOMATIC LOCKS ON MY 2008 PONTIAC G6 QUIT WORKING ON THE BACK DOORS. MY HAZARD LIGHT BUTTON WILL GO ON BUT WILL NOT SHUT OFF WHEN YOU SHUT IT OFF. AND MOST IMPORTANTLY, MY POWER STEERING LIGHT ON MY RADIO COMES ON. IT HAS FLASHED OFF ONCE AND THEN THE OTHER DAY, IT CAME ON AND STAYED ON UNTIL I SHUT MY CAR OFF. I HEAR A SQUEAL ALSO THAT IS GETTING WORSE. AND THE OTHER DAY I WENT TO GO UP A HIL... Read more
Incident date: Mar 24, 2011
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT THE DASHBOARD WAS SEPARATING FROM THE FRAME AND FRACTURED. AS A RESULT, THE WINDSHIELD CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 82,000.
Incident date: Mar 24, 2011
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT THE DASHBOARD WAS SEPARATING FROM THE FRAME AND FRACTURED. AS A RESULT, THE WINDSHIELD CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 82,000.
Incident date: Mar 4, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE AIR BAG, ANTI-THEFT, AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE FAILED TO START BECAUSE THE ANTI-THEFT SYSTEM ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.