Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Apr 7, 2016
LOW BEAM HEAD LIGHT ALWAYS BURNING OUT! GOING IN FOR THE THIRD TIME TO HAVE REPLACED WITHIN A 2 MONTH PERIOD!..UPDATED 06/28/16 *BF THE LOW BEAM HEADLIGHT LIGHT, HAS SINCE BE REPLACED FOR THE FOURTH TIME. THE WIRES MELTED, WHICH CAUSED THE BULB TO BURN OUT. UPDATED 06/29/16.*JB UPDATED 07/14/16.*JB
Incident date: Mar 1, 2016
TAKATA RECALL. THE AIRBAG SERVICE MAINTENANCE LIGHT TURNED ON TWO DIFFERENT TIMES & SERVICED THE LAST 3 YEARS COSTING ME A LOT OF MONEY.
Incident date: Dec 14, 2014
RETURNED TO VEHICLE AFTER SHOPPING AND POWER STEERING ASSIST NO LONGER WORKED. THIS CONTINUED FOR ALMOST A WEEK WHILE I DID MY RESEARCH ON ELECTRIC STEERING SYSTEMS SO THAT I COULD PERFORM REPAIRS. STEERING ISSUED CLEARED ON ITS OWN.. CAR ONLY HAD LESS THAN 60,000 MILES AT THE TIME.
Incident date: Apr 12, 2011
SERVICE STABILITRAC LIGHT CAME ON EVERY TIME THE CAR WAS UNDER HARD OR FULL THROTTLE ON DRY PAVEMENT. UNIT TAKEN TO THE DEALER UNDER WARRANTY AND I WAS SENT A BILL TO TEST THE UNIT AND TOLD THAT UNIT NEEDED A NEW MASS AIR FLOW SENSOR. TOOK UNIT HOME, MASS AIR FLOW TESTED OUT FINE. I REPLACED THE SENSOR ONE MONTH LATER AND THE PROBLEM STILL EXISTS TO THIS DATE. I HAVE TESTED EVERY SENSOR RELATE... Read more
PONTIAC
GRAND PRIX
(2006) - ENGINE
Apr 10, 2016
Incident date: Aug 25, 2015
VEHICLE WAS STATIONARY, HAD BEEN PARKED APPROXIMATELY 10 MINUTES. THE VEHICLE CAUGHT FIRE AND WAS A TOTAL LOSS. THE CAUSE IS UNKNOWN, BUT WE BELIEVE IT HAS SOMETHING TO DUE WITH THE RECALL ABOUT GRAND PRIX'S CATCHING FIRE.
Fire
Incident date: Mar 29, 2016
JUST BOUGHT THE CAR A FEW WEEKS AGO, STARTED GETTING A CLUNKING NOISE FROM FRONT END/ STEERING WHEEL. WENT BACK TO DEALER WHERE I PURCHASED CAR AND THEY DID NOT FIX ISSUE. WENT THEN TO GM DEALER AND HAD THEIR SERVICE CENTER CHECK IT OUT, SEEMS THE STEERING SHAFT IS NOT WORKING CORRECTLY. THIS IS A KNOWN RECALL FROM GM BUT APPARENTLY MY VIN # IS NOT INCLUDED IN THIS RECALL BUT IS INCLUDED IN SOME O... Read more
Incident date: Jun 10, 2015
HAVE REPLACED PASSENGER SEAT SENSOR MAT TWO TIMES. WHY IS IT THAT PEOPLE HAVE TO DIE BEFORE NHTSA WILL REACT TO A KNOWN PROBLEM? CADILAC ATS WAS RECALLED FOR THE EXACT SAME THING, AND WHILE THE MATS MAY BE SLIGHTLY DIFFERENT, THEY INDEED HAVE THE SAME PROBLEM. YOU HAVE ENOUGH DOCUMENTATION TO PROVE THIS. SO I AM WONDERING WHY YOU KEEP IGNORING THIS.
PONTIAC
GRAND PRIX
(1997) - ENGINE AND ENGINE COOLING
Apr 8, 2016
Incident date: Oct 26, 2015
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTR... Read more
PONTIAC
GRAND PRIX
(1998) - ENGINE
Apr 8, 2016
Incident date: Dec 18, 2015
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS D... Read more
PONTIAC
GRAND PRIX
(2002) - ENGINE
Apr 8, 2016
Incident date: Apr 8, 2016
RECALL NOTICE 15V701 HAS BEEN ISSUED AND I WAS INFORMED BY GM IN FEB, 2016 THAT PARTS ARE NOW AVAILABLE. HOWEVER, THIS IS NOT THE CASE PER MY LOCAL DEALERSHIP. THEY STATED THEY RECEIVED ONLY 5 REPAIR KITS AND HAVE A BACKLOG OF PEOPLE WAITING FOR PARTS TO COME IN SO THEIR VEHICLES CAN BE REPAIRED. SOMEONE NEEDS TO FIND OUT FROM GM WHY PARTS ARE NOT AVAILABLE AND WHEN THEY WILL BE AVAILABLE. THE... Read more
Incident date: Apr 1, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT ALL THE ELECTRICAL COMPONENTS REMAINED ON AND ILLUMINATED WHEN THE VEHICLE WAS TURNED OFF AND THE DRIVER SIDE DOOR WAS OPEN. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM WAS SUPPOSED TO SHUT OFF ONCE THE VEHICLE WAS TURNED OFF. THE VEHICLE EMITTED A FUEL ODOR AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS INCLUDED IN N... Read more
Incident date: Apr 1, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT ALL THE ELECTRICAL COMPONENTS REMAINED ON AND ILLUMINATED WHEN THE VEHICLE WAS TURNED OFF AND THE DRIVER SIDE DOOR WAS OPEN. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM WAS SUPPOSED TO SHUT OFF ONCE THE VEHICLE WAS TURNED OFF. THE VEHICLE EMITTED A FUEL ODOR AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS INCLUDED IN N... Read more
Incident date: Apr 4, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING 15 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED FOR A PREVIOUS RECALL FOR THE STEERING; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.
Incident date: Mar 31, 2016
I ALREADY FIXED MY FRONT SUSPENSION THREE TIMES ALREADY. IT SEEMS THAT THIS A FACTORY DEFECT. I NEVER HAD AN ISSUE WITH THIS SO MANY TIMES IN ANY PREVIOUS VEHICLE. I HAVE BEEN LEFT STRANDED FOR THIS REASON. I ALSO HAVE ISSUE WITH THE ELECTRONIC POWER STEERING FOR THIS VEHICLE. IT GETS REALLY HARD MAKING IT DANGEROUS WHILE DRIVING BECAUSE IT IS ALMOST IMPOSSIBLE TO TURN OR STEER THE VEHICLE WHILE ... Read more
Incident date: Mar 31, 2016
I ALREADY FIXED MY FRONT SUSPENSION THREE TIMES ALREADY. IT SEEMS THAT THIS A FACTORY DEFECT. I NEVER HAD AN ISSUE WITH THIS SO MANY TIMES IN ANY PREVIOUS VEHICLE. I HAVE BEEN LEFT STRANDED FOR THIS REASON. I ALSO HAVE ISSUE WITH THE ELECTRONIC POWER STEERING FOR THIS VEHICLE. IT GETS REALLY HARD MAKING IT DANGEROUS WHILE DRIVING BECAUSE IT IS ALMOST IMPOSSIBLE TO TURN OR STEER THE VEHICLE WHILE ... Read more
PONTIAC
GRAND PRIX
(1997) - ENGINE
Apr 6, 2016
Incident date: Nov 17, 2015
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. THE CONTACT RECEIVED THE SECOND RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) THE RECALL PART WAS AVAILABLE; HOWEVER, THE DEALER STATED THAT THE PART WAS ON BACK ORDER. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT ... Read more
PONTIAC
GRAND PRIX
(2000) - ENGINE
Apr 6, 2016
Incident date: Apr 5, 2016
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE NEAR THE ENGINE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. NO FURTHER DETAILS OF THE FIRE WERE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V01000 (ENGINE AND ENGINE COOLING) HOWEVER, THE ... Read more
Fire
PONTIAC
GRAND PRIX
(2007) - EXTERIOR LIGHTING
Apr 6, 2016
Incident date: Apr 3, 2016
LOW BEAM HDM MODULE KEEPS FAILING REPLACED 3 TIMES. SEEN AND OPEN RECALL FOR THIS BUT NO REMEDY AVAILABLE.
Incident date: Feb 29, 2016
MY PASSENGER AIRBAG SENSOR SYSTEM STOPPED WORKING WITHOUT ANY CAUSE RESULTING IN A "SERVICE AIRBAG" WARNING ON THE DIC IN THE DASH. SEARCHING FORUMS FOR ALL VARIETIES OF THE GM KAPPA PLATFORM (SATURN SKY, OPEL GT, AND PONTIAC SOLSTICE) IT APPEARS THIS FAILURE IS HAPPENING TO EVERY SINGLE VEHICLE MADE WITH THIS SYSTEM AND IS NOT CAUSED BY USUAL WEAR, OR ANY SORT OF MISTREATMENT OF THE DEVICE OR TH... Read more
Incident date: Feb 29, 2016
MY PASSENGER AIRBAG SENSOR SYSTEM STOPPED WORKING WITHOUT ANY CAUSE RESULTING IN A "SERVICE AIRBAG" WARNING ON THE DIC IN THE DASH. SEARCHING FORUMS FOR ALL VARIETIES OF THE GM KAPPA PLATFORM (SATURN SKY, OPEL GT, AND PONTIAC SOLSTICE) IT APPEARS THIS FAILURE IS HAPPENING TO EVERY SINGLE VEHICLE MADE WITH THIS SYSTEM AND IS NOT CAUSED BY USUAL WEAR, OR ANY SORT OF MISTREATMENT OF THE DEVICE OR TH... Read more
Incident date: Mar 4, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC TORRENT. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING LIGHT AND REDUCED ENGINE POWER WARNING LIGHT ILLUMINATED. THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UN... Read more
Incident date: Feb 2, 2016
THE AIRBAG SENSOR COMES ON AS SOON AS THE CAR IS STARTED AND NEVER GOES OFF. THE AIR BAGS ARE DEACTIVATED DURING THIS TIME CREATING A SAFETY ISSUE. THEY WILL NOT INFLATE IF YOU'RE IN AN ACCIDENT. THIS SEEMS TO BE A COMMON PROBLEM WITH THE AIRBAG SENSOR UNDER THE PASSENGER SEAT. A RECALL NEEDS TO BE ISSUED.
Incident date: Dec 22, 2015
TL* THE CONTACT OWNED A 2000 PONTIAC GRAND AM. WHILE ATTEMPTING TO TURN INTO A PARKING LOT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE CRASHED INTO A CEMENT BLOCK. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS N... Read more
Crash
1 injured
Incident date: Jan 6, 2016
LOW-BEAM HEADLIGHT BULB KEEPS BURNING OUT AND BULB HARNESS IS MELTING. HAVE BOUGHT AT LEAST 5 PLUS BULBS AND INSTALLED. IT DID THIS ONCE ON THE LEFT SIDE LOW-BEAM AND NOW IT'S HABITUALLY THE RIGHT SIDE LOW-BEAM HEADLIGHT BULB AND HARNESS.
Incident date: Jun 1, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING AT APPROXIMATELY 65 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT OBSERVED THAT THE PASSENGER SIDE WINDOW ROLLED DOWN WITHOUT BEING PROMPTED OR A WARNING. THE FAILURE RECURRED CONTINUOUSLY AS THE CONTACT DROVE. THE CONTACT STATED THAT THE WINDOW UNLOCKED, THE ALARM SYSTEM DISENGAGED, AND THE BATTERY... Read more
Incident date: Jun 1, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING AT APPROXIMATELY 65 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT OBSERVED THAT THE PASSENGER SIDE WINDOW ROLLED DOWN WITHOUT BEING PROMPTED OR A WARNING. THE FAILURE RECURRED CONTINUOUSLY AS THE CONTACT DROVE. THE CONTACT STATED THAT THE WINDOW UNLOCKED, THE ALARM SYSTEM DISENGAGED, AND THE BATTERY... Read more
Incident date: Apr 5, 2016
I WAS DRIVING IN THE MIDDLE OF TRAFFIC AND ALL OF A SUDDENLY ON THE DASH APPEARED POWER STEERING ESC MY STEERING WHEEL THEN LOCKED UP AND MY CAR CUT OFF IN THE MIDDLE OF TRAFFIC I WAS REALLY SCARED AND FEARED FOR MY LIFE BECAUSE THERE WERE NO LIGHTS SO THAT THE ONCOMING TRAFFIC COULD SEE ME... I THINK THAT THIS ISSUE REALLY PUT ME IN A VERY DANGEROUS SITUATION
Incident date: Jan 1, 2013
REGULAR OCCURRENCES STARTED AT 120K MILES, THESE ARE ALL ISSUES WHICH PREVIOUSLY COMPLAINTS HAVE BEEN FILED BY CURRENT 2004 GRAND AM OWNERS BUT HAVE NOT BEEN CORRECTED AND I HAVE CALLED EVERY 6 MONTHS FILING THESE COMPLAINTS. 1) GAS FUMES ARE COMING IN THE CAR WHEN IT IS RUNNING OR SITTING STILL IDLING, 2) BLINKERS START BLINKING ON THEIR OWN AROUND 80 DEGREES F OUTSIDE TEMPERATURE, MECHANIC SAID ... Read more
Fire
Incident date: Jan 1, 2013
REGULAR OCCURRENCES STARTED AT 120K MILES, THESE ARE ALL ISSUES WHICH PREVIOUSLY COMPLAINTS HAVE BEEN FILED BY CURRENT 2004 GRAND AM OWNERS BUT HAVE NOT BEEN CORRECTED AND I HAVE CALLED EVERY 6 MONTHS FILING THESE COMPLAINTS. 1) GAS FUMES ARE COMING IN THE CAR WHEN IT IS RUNNING OR SITTING STILL IDLING, 2) BLINKERS START BLINKING ON THEIR OWN AROUND 80 DEGREES F OUTSIDE TEMPERATURE, MECHANIC SAID ... Read more
Fire
Incident date: Jan 1, 2013
REGULAR OCCURRENCES STARTED AT 120K MILES, THESE ARE ALL ISSUES WHICH PREVIOUSLY COMPLAINTS HAVE BEEN FILED BY CURRENT 2004 GRAND AM OWNERS BUT HAVE NOT BEEN CORRECTED AND I HAVE CALLED EVERY 6 MONTHS FILING THESE COMPLAINTS. 1) GAS FUMES ARE COMING IN THE CAR WHEN IT IS RUNNING OR SITTING STILL IDLING, 2) BLINKERS START BLINKING ON THEIR OWN AROUND 80 DEGREES F OUTSIDE TEMPERATURE, MECHANIC SAID ... Read more
Fire
PONTIAC
GRAND PRIX
(2004) - ENGINE
Apr 5, 2016
Incident date: Sep 10, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THERE WAS A PROGRESSIVE LEAK ON THE EXHAUST MANIFOLD. THE CONTACT WAS UNSURE WHERE THE LEAK ORIGINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR EXTENSIVE REPAIRS TO THE EXHAUST SYSTEM TO PREVENT A CATASTROPHIC FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V2... Read more
PONTIAC
GRAND PRIX
(2000) - ENGINE AND ENGINE COOLING
Apr 4, 2016
Incident date: Mar 21, 2014
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE REAR GASKET WAS LEAKING. THE CONTACT BECAME AWARE OF THE ISSUE DUE TO THE OIL LEAKING UNDER THE VEHICLE. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) FOR THE FRONT GASKET; HOWEVER, THE REAR GASKET WAS NOT A PART OF THE RECALL. THE CONTACT ALSO PREVIOUSLY EXPERIENCED AN ENGINE ... Read more
Fire
PONTIAC
GRAND PRIX
(2001) - ENGINE
Apr 4, 2016
Incident date: Feb 8, 2016
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V7001000 (ENGINE AND ENGINE COOLING). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
PONTIAC
GRAND PRIX
(2004) - ENGINE
Apr 4, 2016
Incident date: Feb 1, 2016
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTR... Read more
PONTIAC
GRAND PRIX
(2005) - ELECTRICAL SYSTEM
Apr 4, 2016
Incident date: Apr 2, 2016
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER WAS UNABLE TO GET THE VEHICLE UNDER CONTROL AND THE VEHICLE CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THERE WAS NO POLICE REPORT FILED AND NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF ... Read more
Crash
Incident date: Mar 4, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER STEERING WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS NOT ABLE TO BE OPERATED AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A TORQUE SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTA... Read more
Incident date: Apr 4, 2016
STARTED MY CAR AND THE STEERING WHEEL IS LOCKED. I CANNOT TURN. I HAVE TURNED THE CAR ON AND OFF SEVERAL TIMES TO NO AVAIL.
Incident date: Apr 4, 2016
STARTED MY CAR AND THE STEERING WHEEL IS LOCKED. I CANNOT TURN. I HAVE TURNED THE CAR ON AND OFF SEVERAL TIMES TO NO AVAIL.
Incident date: Jul 9, 2013
AIRBAG SEAT SENSORS ON PASSENGER SEAT FAILED DUE TO NORMAL USE AND WILL NOT ALLOW AIR BAG SYSTEM TO OPERATE. VEHICLE IS STATIONARY
Incident date: Mar 28, 2016
I NOTICED THAT MY VEHICLE WAS SMELLING LIKE GAS. WHILE THE CAR WAS PARKED IDLING IN A DRIVEWAY I LOOKED UNDER THE VEHICLE ON THE PASSENGER SIDE TO CHECK THE FUEL TANK AND NOTICED FUEL DRIPPING DOWN THE SIDE OF THE TANK FROM THE TOP OF THE TANK. I TURNED OFF THE VEHICLE AND THE FUEL STOPPED DRIPPING WHICH INDICATED TO ME THAT IT WAS COMING FROM THE SENDING UNIT ON THE TOP OF THE TANK. ALSO THE TANK... Read more
Incident date: Mar 21, 2016
STRONG GASOLINE SMELL FROM THE CAR AFTER DRIVING. SUSPECT THE FUEL HOSE OR FITTING FROM THE FUEL PUMP IS LEAKING GASOLINE ON TOP OF THE GAS TANK. THE FUEL PUMP CONNECTOR IS RIGHT NEXT TO IT AND IT COULD IGNITE THE GASOLINE!
Incident date: Apr 2, 2016
SHIFT CABLE WILL NOT ALLOW VEHICLE TO BE PLACED IN PARK. INDICATOR DOES NOT INDICATE CORRECT GEAR. VEHICLE WILL ROLL AFTER SHIFT LEVER IS PUT IN PARK. OTHER G6S WITH 4 SPEED AUTO HAVE BEEN RECALLED, BUT MINE HAS 6 SPEED AUTO.
Incident date: Mar 31, 2016
THE HIGH PRESSURE POWER STEERING LINE HAD A HOLE MELTED INTO IT BY THE EXHAUST AND THE LINE BURST SPRAYING POWER STEERING FLUID ON THE EXHAUST AND ALMOST CATCHING THE CAR ON FIRE.
PONTIAC
GRAND PRIX
(2000) - ENGINE
Apr 1, 2016
Incident date: Dec 14, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT OIL WAS DRIPPING ... Read more
Fire
PONTIAC
GRAND PRIX
(2003) - ELECTRICAL SYSTEM
Apr 1, 2016
Incident date: Mar 7, 2016
WHILE DRIVING ON THE HIGHWAY HEAD LIGHTS WENT OUT, HEARD A VERY LOUD POP AS IF SOMETHING BURST, NO LONGER DOES THE REAR DEFROSTER, AIR CONDITIONER, HEATED SEATS, OR INFORMATION PANEL WORK. RUNNING DAYLIGHTS NO LONGER WORK AS WELL.
PONTIAC
GRAND PRIX
(2004) - ENGINE
Apr 1, 2016
Incident date: Dec 2, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V574000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jan 1, 2016
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT STATED THAT REAR DRIVER SIDE DOOR WOULD NOT OPEN OR LOCK UNLESS THE MASTER SWITCH WAS PRESSED. THE VEHICLE WAS BROKEN INTO DUE TO THE DOOR NOT AUTOMATICALLY LOCKING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000. UPDATED 05/20/16*LJ THE CONSUMER STATED ALL THE DOORS OPENED AND C... Read more
Incident date: Jan 1, 2016
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT STATED THAT REAR DRIVER SIDE DOOR WOULD NOT OPEN OR LOCK UNLESS THE MASTER SWITCH WAS PRESSED. THE VEHICLE WAS BROKEN INTO DUE TO THE DOOR NOT AUTOMATICALLY LOCKING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000. UPDATED 05/20/16*LJ THE CONSUMER STATED ALL THE DOORS OPENED AND C... Read more
Incident date: Jan 1, 2016
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT STATED THAT REAR DRIVER SIDE DOOR WOULD NOT OPEN OR LOCK UNLESS THE MASTER SWITCH WAS PRESSED. THE VEHICLE WAS BROKEN INTO DUE TO THE DOOR NOT AUTOMATICALLY LOCKING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000. UPDATED 05/20/16*LJ THE CONSUMER STATED ALL THE DOORS OPENED AND C... Read more