Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Jan 6, 2016
LOW-BEAM HEADLIGHT BULB KEEPS BURNING OUT AND BULB HARNESS IS MELTING. HAVE BOUGHT AT LEAST 5 PLUS BULBS AND INSTALLED. IT DID THIS ONCE ON THE LEFT SIDE LOW-BEAM AND NOW IT'S HABITUALLY THE RIGHT SIDE LOW-BEAM HEADLIGHT BULB AND HARNESS.
Incident date: Jun 1, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING AT APPROXIMATELY 65 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT OBSERVED THAT THE PASSENGER SIDE WINDOW ROLLED DOWN WITHOUT BEING PROMPTED OR A WARNING. THE FAILURE RECURRED CONTINUOUSLY AS THE CONTACT DROVE. THE CONTACT STATED THAT THE WINDOW UNLOCKED, THE ALARM SYSTEM DISENGAGED, AND THE BATTERY... Read more
Incident date: Jun 1, 2014
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING AT APPROXIMATELY 65 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT OBSERVED THAT THE PASSENGER SIDE WINDOW ROLLED DOWN WITHOUT BEING PROMPTED OR A WARNING. THE FAILURE RECURRED CONTINUOUSLY AS THE CONTACT DROVE. THE CONTACT STATED THAT THE WINDOW UNLOCKED, THE ALARM SYSTEM DISENGAGED, AND THE BATTERY... Read more
Incident date: Apr 5, 2016
I WAS DRIVING IN THE MIDDLE OF TRAFFIC AND ALL OF A SUDDENLY ON THE DASH APPEARED POWER STEERING ESC MY STEERING WHEEL THEN LOCKED UP AND MY CAR CUT OFF IN THE MIDDLE OF TRAFFIC I WAS REALLY SCARED AND FEARED FOR MY LIFE BECAUSE THERE WERE NO LIGHTS SO THAT THE ONCOMING TRAFFIC COULD SEE ME... I THINK THAT THIS ISSUE REALLY PUT ME IN A VERY DANGEROUS SITUATION
Incident date: Jan 1, 2013
REGULAR OCCURRENCES STARTED AT 120K MILES, THESE ARE ALL ISSUES WHICH PREVIOUSLY COMPLAINTS HAVE BEEN FILED BY CURRENT 2004 GRAND AM OWNERS BUT HAVE NOT BEEN CORRECTED AND I HAVE CALLED EVERY 6 MONTHS FILING THESE COMPLAINTS. 1) GAS FUMES ARE COMING IN THE CAR WHEN IT IS RUNNING OR SITTING STILL IDLING, 2) BLINKERS START BLINKING ON THEIR OWN AROUND 80 DEGREES F OUTSIDE TEMPERATURE, MECHANIC SAID ... Read more
Fire
Incident date: Jan 1, 2013
REGULAR OCCURRENCES STARTED AT 120K MILES, THESE ARE ALL ISSUES WHICH PREVIOUSLY COMPLAINTS HAVE BEEN FILED BY CURRENT 2004 GRAND AM OWNERS BUT HAVE NOT BEEN CORRECTED AND I HAVE CALLED EVERY 6 MONTHS FILING THESE COMPLAINTS. 1) GAS FUMES ARE COMING IN THE CAR WHEN IT IS RUNNING OR SITTING STILL IDLING, 2) BLINKERS START BLINKING ON THEIR OWN AROUND 80 DEGREES F OUTSIDE TEMPERATURE, MECHANIC SAID ... Read more
Fire
Incident date: Jan 1, 2013
REGULAR OCCURRENCES STARTED AT 120K MILES, THESE ARE ALL ISSUES WHICH PREVIOUSLY COMPLAINTS HAVE BEEN FILED BY CURRENT 2004 GRAND AM OWNERS BUT HAVE NOT BEEN CORRECTED AND I HAVE CALLED EVERY 6 MONTHS FILING THESE COMPLAINTS. 1) GAS FUMES ARE COMING IN THE CAR WHEN IT IS RUNNING OR SITTING STILL IDLING, 2) BLINKERS START BLINKING ON THEIR OWN AROUND 80 DEGREES F OUTSIDE TEMPERATURE, MECHANIC SAID ... Read more
Fire
PONTIAC
GRAND PRIX
(2004) — ENGINE
Apr 5, 2016
Incident date: Sep 10, 2014
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THERE WAS A PROGRESSIVE LEAK ON THE EXHAUST MANIFOLD. THE CONTACT WAS UNSURE WHERE THE LEAK ORIGINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR EXTENSIVE REPAIRS TO THE EXHAUST SYSTEM TO PREVENT A CATASTROPHIC FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V2... Read more
PONTIAC
GRAND PRIX
(2000) — ENGINE AND ENGINE COOLING
Apr 4, 2016
Incident date: Mar 21, 2014
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE REAR GASKET WAS LEAKING. THE CONTACT BECAME AWARE OF THE ISSUE DUE TO THE OIL LEAKING UNDER THE VEHICLE. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) FOR THE FRONT GASKET; HOWEVER, THE REAR GASKET WAS NOT A PART OF THE RECALL. THE CONTACT ALSO PREVIOUSLY EXPERIENCED AN ENGINE ... Read more
Fire
PONTIAC
GRAND PRIX
(2001) — ENGINE
Apr 4, 2016
Incident date: Feb 8, 2016
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V7001000 (ENGINE AND ENGINE COOLING). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
PONTIAC
GRAND PRIX
(2004) — ENGINE
Apr 4, 2016
Incident date: Feb 1, 2016
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTR... Read more
PONTIAC
GRAND PRIX
(2005) — ELECTRICAL SYSTEM
Apr 4, 2016
Incident date: Apr 2, 2016
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND PRIX. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER WAS UNABLE TO GET THE VEHICLE UNDER CONTROL AND THE VEHICLE CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THERE WAS NO POLICE REPORT FILED AND NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF ... Read more
Crash
Incident date: Mar 4, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER STEERING WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS NOT ABLE TO BE OPERATED AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A TORQUE SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTA... Read more
Incident date: Apr 4, 2016
STARTED MY CAR AND THE STEERING WHEEL IS LOCKED. I CANNOT TURN. I HAVE TURNED THE CAR ON AND OFF SEVERAL TIMES TO NO AVAIL.
Incident date: Apr 4, 2016
STARTED MY CAR AND THE STEERING WHEEL IS LOCKED. I CANNOT TURN. I HAVE TURNED THE CAR ON AND OFF SEVERAL TIMES TO NO AVAIL.
Incident date: Jul 9, 2013
AIRBAG SEAT SENSORS ON PASSENGER SEAT FAILED DUE TO NORMAL USE AND WILL NOT ALLOW AIR BAG SYSTEM TO OPERATE. VEHICLE IS STATIONARY
Incident date: Mar 28, 2016
I NOTICED THAT MY VEHICLE WAS SMELLING LIKE GAS. WHILE THE CAR WAS PARKED IDLING IN A DRIVEWAY I LOOKED UNDER THE VEHICLE ON THE PASSENGER SIDE TO CHECK THE FUEL TANK AND NOTICED FUEL DRIPPING DOWN THE SIDE OF THE TANK FROM THE TOP OF THE TANK. I TURNED OFF THE VEHICLE AND THE FUEL STOPPED DRIPPING WHICH INDICATED TO ME THAT IT WAS COMING FROM THE SENDING UNIT ON THE TOP OF THE TANK. ALSO THE TANK... Read more
Incident date: Mar 21, 2016
STRONG GASOLINE SMELL FROM THE CAR AFTER DRIVING. SUSPECT THE FUEL HOSE OR FITTING FROM THE FUEL PUMP IS LEAKING GASOLINE ON TOP OF THE GAS TANK. THE FUEL PUMP CONNECTOR IS RIGHT NEXT TO IT AND IT COULD IGNITE THE GASOLINE!
Incident date: Apr 2, 2016
SHIFT CABLE WILL NOT ALLOW VEHICLE TO BE PLACED IN PARK. INDICATOR DOES NOT INDICATE CORRECT GEAR. VEHICLE WILL ROLL AFTER SHIFT LEVER IS PUT IN PARK. OTHER G6S WITH 4 SPEED AUTO HAVE BEEN RECALLED, BUT MINE HAS 6 SPEED AUTO.
Incident date: Mar 31, 2016
THE HIGH PRESSURE POWER STEERING LINE HAD A HOLE MELTED INTO IT BY THE EXHAUST AND THE LINE BURST SPRAYING POWER STEERING FLUID ON THE EXHAUST AND ALMOST CATCHING THE CAR ON FIRE.
PONTIAC
GRAND PRIX
(2000) — ENGINE
Apr 1, 2016
Incident date: Dec 14, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT OIL WAS DRIPPING ... Read more
Fire
PONTIAC
GRAND PRIX
(2003) — ELECTRICAL SYSTEM
Apr 1, 2016
Incident date: Mar 7, 2016
WHILE DRIVING ON THE HIGHWAY HEAD LIGHTS WENT OUT, HEARD A VERY LOUD POP AS IF SOMETHING BURST, NO LONGER DOES THE REAR DEFROSTER, AIR CONDITIONER, HEATED SEATS, OR INFORMATION PANEL WORK. RUNNING DAYLIGHTS NO LONGER WORK AS WELL.
PONTIAC
GRAND PRIX
(2004) — ENGINE
Apr 1, 2016
Incident date: Dec 2, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V574000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jan 1, 2016
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT STATED THAT REAR DRIVER SIDE DOOR WOULD NOT OPEN OR LOCK UNLESS THE MASTER SWITCH WAS PRESSED. THE VEHICLE WAS BROKEN INTO DUE TO THE DOOR NOT AUTOMATICALLY LOCKING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000. UPDATED 05/20/16*LJ THE CONSUMER STATED ALL THE DOORS OPENED AND C... Read more
Incident date: Jan 1, 2016
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT STATED THAT REAR DRIVER SIDE DOOR WOULD NOT OPEN OR LOCK UNLESS THE MASTER SWITCH WAS PRESSED. THE VEHICLE WAS BROKEN INTO DUE TO THE DOOR NOT AUTOMATICALLY LOCKING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000. UPDATED 05/20/16*LJ THE CONSUMER STATED ALL THE DOORS OPENED AND C... Read more
Incident date: Jan 1, 2016
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT STATED THAT REAR DRIVER SIDE DOOR WOULD NOT OPEN OR LOCK UNLESS THE MASTER SWITCH WAS PRESSED. THE VEHICLE WAS BROKEN INTO DUE TO THE DOOR NOT AUTOMATICALLY LOCKING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000. UPDATED 05/20/16*LJ THE CONSUMER STATED ALL THE DOORS OPENED AND C... Read more
Incident date: Mar 26, 2016
WE LOST POWER STEERING ON MY CAR . WE HAVE REPLACED THE ELECTRIC STEERING MOTOR AND THE TORQUE SENSOR . STILL NO LUCK STILL AT THE SHOP AND THEIR NOT SURE WHAT ELSE TO DO .WE ALSO CONTACTED GM AND THEY GAVE US NO HELP JUST THAT THERE WAS NOTHING THAT THEY COULD DO FOR US.
Incident date: Aug 30, 2013
PASSENGER SAT DOWN AIR BAG LIGHT CAME ON . VEHICLE WAS IN PARK IN A PARKING LOT .DEALER SAID $800.TO REPAIR, NOW AIR BAGS WILL NOT DEPLOY.
PONTIAC
GRAND PRIX
(1999) — ENGINE AND ENGINE COOLING
Mar 30, 2016
Incident date: Mar 1, 2016
1999 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO VEHICLE FIRE AND EXHAUST MANIFOLD RECALL NOTICE. *SMD THE CONSUMER STATED HE NO LONGER OWNS THE VEHICLE, SINCE THE FIRE OCCURRED A YEAR AGO. *JB
Fire
PONTIAC
GRAND PRIX
(2001) — ELECTRICAL SYSTEM
Mar 30, 2016
Incident date: Mar 30, 2009
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE THE IGNITION SWITCH WAS IN THE RUN POSITION, THE KEY COULD BE REMOVED EFFORTLESSLY. THE CONTACT ALSO STATED THAT THE KEY GETS STUCK FREQUENTLY WHICH PROHIBITS HER FROM SHUTTING THE VEHICLE OFF. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAI... Read more
Incident date: Mar 30, 2016
VEHICLE SOMETIMES DISPLAYS AIRBAG FAULT AFTER SYSTEM CHECK DURING STARTUP. A QUICK INTERNET SEARCH REVEALS THIS IS A VERY COMMON PROBLEM. ALSO THE AIR BAGS I'M TOLD ARE NOT FUNCTIONING WHEN THE CAR DISPLAYS THIS MESSAGE. ERROR DOES NOT REAPPEAR AFTER VEHICLE IS TURNED OFF AND BACK ON AGAIN.
Incident date: Mar 29, 2016
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. THE CONTACT STATED THAT THE TURN SIGNALS BECAME INOPERABLE. WHILE DRIVING 10 MPH, THE VEHICLE BEGAN TO SMOKE. THE HOOD WAS RAISED AND THE ENGINE CAUGHT FIRE. A PEDESTRIAN EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED. THE CONTACT SUSTAINED SMOKE INHALATION THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANU... Read more
Fire
1 injured
PONTIAC
GRAND PRIX
(2002) — ENGINE AND ENGINE COOLING
Mar 29, 2016
Incident date: Mar 1, 2016
2002 GRAND PRIX PONTIAC. CONSUMER WRITES IN REGARDS TO OIL LEAK RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED SHE SPENT $600.00 TO GET THE VEHICLE FIXED AND IT STILL DID NOT CORRECT THE PROBLEM. *JB
Incident date: Mar 15, 2016
RECALL NEEDED! INSTRUMENT CLUSTER HAS FAILED. STARTED WITH THE FUEL GAUGE MOVING IN WRONG DIRECTION INTO SPEEDOMETER. EMPTY IS AT 110MPH. SPEEDOMETER STUCK AT 55MPH WHILE COMING INTO TOWN AND NEEDING TO REDUCE TO 35MPH WITH MY CHILDREN IN THE CAR WITH ME! WITH THE LINE OF TRAFFIC THAT WAS BEHIND ME IM GUESSING IT WAS STUCK THERE FOR A BIT BEFORE I KNEW SOMETHING WAS WRONG. AFTER PULLING OVER AND T... Read more
Incident date: Mar 28, 2016
AS I WAS DRIVING MY VEHICLE, THE POWER STEERING WENT OUT AND MY CAR RADIOS SCREEN DISPLAYED "POWER STEERING". BEFORE THE STEERING WENT OUT, THE STEERING WHEEL ITSELF WAS SHAKING BACK AND FORTH WHILE I WAS DRIVING AND WHILE I WAS PARKED. I TURNED MY VEHICLE OFF AND THEN BACK ON, AND THE POWER STEERING WAS WORKING AGAIN ONLY TO TURN OFF, ONCE AGAIN, WHILE I WAS DRIVING.
Incident date: Jun 1, 2015
2005 PONTIAC VIBE. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG RECALL REPAIR PROBLEMS. *SMD THE CONSUMER HAS BEEN UNABLE TO GET THE PROBLEM RECTIFIED SINCE HE RECEIVED THE RECALL LETTER IN JUNE 2015. *JB
PONTIAC
GRAND PRIX
(1997) — ENGINE
Mar 28, 2016
Incident date: Mar 19, 2016
TL* THE CONTACT OWNED A 1997 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED IN A PARKING LOT, THE CONTACT NOTICED MELTED PLASTIC UNDERNEATH THE FRONT OF THE VEHICLE. THE CONTACT OPENED THE HOOD AND FOUND THAT THE ENGINE WAS ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED... Read more
Fire
PONTIAC
GRAND PRIX
(2001) — ENGINE
Mar 28, 2016
Incident date: Feb 20, 2016
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE PARKED, A STRONG ODOR OF BURNING OIL WAS NOTICED AND FUMES OF SMOKE WERE SEEN COMING FROM UNDER THE HOOD. THE CONTACT FURTHER OBSERVED THE VEHICLE BY LOOKING INTO THE ENGINE AND NOTICED EXCESSIVE OIL. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS FO... Read more
Fire
PONTIAC
GRAND PRIX
(2004) — ENGINE
Mar 28, 2016
Incident date: Mar 25, 2016
CAR WAS PARKED - ENGINE NOT RUNNING - IN A VALID PARKING SPOT ALONG A CITY STREET. NOTICED SMOKE AND FIRE COMING FROM THE ENGINE COMPARTMENT. CALLED 911. FIRE DEPARTMENT CAME AND PUT OUT FIRE. ENGINE COMPARTMENT HAD BEEN COMPLETELY ENGULFED AND WAS DESTROYED. AFTER THE FIRE, WAS TOLD TO CHECK ON THE INTERNET FOR SAFETY RECALL ABOUT ENGINE FIRES IN PONTIACS. FOUND RECALL #15V701000 GM RECALL # ... Read more
Fire
PONTIAC
GRAND PRIX
(2007) — EXTERIOR LIGHTING
Mar 28, 2016
Incident date: Sep 8, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000(EXTERIOR LIGHTING); HOWEVER, THE PARTS OR REMEDY FOR THE RECALL WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN ... Read more
Incident date: Mar 26, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G5. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, IT WOULD NOT START. AFTER SEVERAL ATTEMPTS FOR APPROXIMATELY 20 MINUTES, THE VEHICLE WAS ABLE TO START. THE CONTACT MENTIONED THAT THE IGNITION SWITCH WAS REPLACED IN 2014. THE FAILURE OCCURRED ON APPROXIMATELY SIX OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE F... Read more
Incident date: Mar 14, 2016
MY CAR LOST ALL POWER AND I MEAN EVERYTHING... MY CAR IS STILL IN THE SHOP AND IT'S NOT FIXED YET... THE MECHANIC SAID THAT MY CAR JUST LOST IT'S MEMORY AND HE HAS TRIED TO RESET THE MEMORY BUT HE HAS NOT HAD ANY LUCK WITH IT. I WISH I NEVER WOULD HAVE GOT THIS CAR BECAUSE WHEN I HAD THE FIRST RECALL FIXED... IT IS LIKE NOW ONE THING AFTER ANOTHER HAS GONE WRONG AND MORE RECALLS. I WAS VERY SCARED... Read more
Incident date: Feb 24, 2016
THE AIR BAG INDICATOR LIGHT DOES NOT COME ON WHEN A PERSON IS SETTING IN THE PASSENGER SEAT. THIS CAR ONLY HAS ABOUT 19800 MILES ON IT (PASSENGER SIDE) IT WAS WORKING EARLIER I DON'T DRIVE VERY OFTEN
Incident date: Mar 13, 2014
I HAVE 2008 PONTIAC TORRENT VIN#[XXX], THAT THE PASSENGER SIDE AIR BAG WILL NOT ACTIVATE DUE TO THE FAILURE OF THE PPS MODULE. I FEEL THAT THIS MODULE SHOULD BE REPLACED UNDER A RECALL SINCE GM HAS OUTSTANDING RECALLS WITH SAME MODEL VEHICLES PRIOR TO THE 2008 MODEL, I BELIEVE THAT THIS VEHICLE HAD DEFECTIVE MODULE INSTALLED AND GM SHOULD BE MADE TO RESOLVE THIS SITUATION DUE TO THE POSSIBILITY OF... Read more
PONTIAC
GRAND PRIX
(2000) — ELECTRICAL SYSTEM
Mar 26, 2016
Incident date: Mar 3, 2016
HAVE TO INSERT WIRE INTO THE COLUMN SO YOU CAN REMOVE THE KEY, I THINK ITS THE INTERLOCK.
Incident date: Mar 3, 2016
CHECK ENGINE LIGHT, VSC, AND TSS ALL ILLUMINATE ON DASH. THEN THE CAR EXPERIENCES A DOWN SHIFT IN THE TRANSMISSION TO A LOWER GEAR, ENGINE REV'S TO A HIGH RPM SLOWING THE CAR DOWN. AFTER THE CAR STOPS FORWARD PROGRESS, CAR IDLES VERY ROUGH AND MAY STALL. THE FIRST TIME HIS HAPPENED WAS ON A CITY STREET AND WHILE CAR WAS CRUISING AT APPROX 30 MPH. NO WARNING JUST A SUDDEN CHANGE. CAR APPEARED NORMA... Read more
Incident date: Aug 20, 2009
PLEASE READ FILE ATTACHMENT_ONE.PDF.
Incident date: Jan 15, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE OPERATING THE VEHICLE, THE POWER STEERING SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING WAS FAULTY AND NEEDED TO BE REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE CONTACT ALSO INDICATED THAT THE LOW BEAM HEADLIGHTS SUDDENLY S... Read more
Incident date: Jan 15, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE OPERATING THE VEHICLE, THE POWER STEERING SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING WAS FAULTY AND NEEDED TO BE REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE CONTACT ALSO INDICATED THAT THE LOW BEAM HEADLIGHTS SUDDENLY S... Read more
Incident date: Jan 15, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE OPERATING THE VEHICLE, THE POWER STEERING SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING WAS FAULTY AND NEEDED TO BE REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE CONTACT ALSO INDICATED THAT THE LOW BEAM HEADLIGHTS SUDDENLY S... Read more