Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Feb 18, 2026
The contact owns a 2008 Pontiac G8. The contact stated that while driving approximately 80 mph the cruise disconnected had erroneously deactivated and the brake lights had remained illuminated . The contact replaced brake sensors, emergency brake sensors and ABS Module but the failure continued to occur. The local dealer was notified of the failure but no assistance was offered. The manufacturer w... Read more
Incident date: Feb 18, 2026
The contact owns a 2008 Pontiac G8. The contact stated that while driving approximately 80 mph the cruise disconnected had erroneously deactivated and the brake lights had remained illuminated . The contact replaced brake sensors, emergency brake sensors and ABS Module but the failure continued to occur. The local dealer was notified of the failure but no assistance was offered. The manufacturer w... Read more
Incident date: Feb 18, 2026
The contact owns a 2008 Pontiac G8. The contact stated that while driving approximately 80 mph the cruise disconnected had erroneously deactivated and the brake lights had remained illuminated . The contact replaced brake sensors, emergency brake sensors and ABS Module but the failure continued to occur. The local dealer was notified of the failure but no assistance was offered. The manufacturer w... Read more
Incident date: May 14, 2026
When first started sometimes power steering does not work. Temporary fix is to restart the car. It's gone out while I was driving. This is very scary and hard to turn when it goes out.
PONTIAC
GRAND PRIX
(2003) — ELECTRICAL SYSTEM
May 12, 2026
Incident date: May 11, 2026
OnStar module not working
Incident date: Jan 16, 2026
The failed components include the Tesla Vision system (cameras), sensors, Active Safety Control Module (AEB), and Gear Selection UI. Symptoms first appeared on April 30, 2026, including black screens and "Autopilot Unavailable" alerts. Internal vehicle logs from Apr 30 to May 02 confirm persistent "SNA" (Signal Not Available) and "UNAVAILABLE" states for these critical safety modules well before t... Read more
Crash
Incident date: Jan 16, 2026
The failed components include the Tesla Vision system (cameras), sensors, Active Safety Control Module (AEB), and Gear Selection UI. Symptoms first appeared on April 30, 2026, including black screens and "Autopilot Unavailable" alerts. Internal vehicle logs from Apr 30 to May 02 confirm persistent "SNA" (Signal Not Available) and "UNAVAILABLE" states for these critical safety modules well before t... Read more
Crash
Incident date: Jan 16, 2026
Greetings, I am adding my name to what has to be thousands of complaints about engine failure do to antifreeze intrusion. Ford should be replacing these engines for free. I also own a 2019 and waiting to have to spend another 8 grand on it.
Incident date: May 4, 2026
I was driving my 2020 grand Cherokee limited 4x4 and it started to snow heavily so i was driving down this slight hill with a turn. I was not doing no more 15 miles per hour. My warning lights for service 4x4 and my traction control light where on. I then proceeded to slide and i could not stop and i slid into a utility pole then a tree. The air bags did not deploy.. I tried to back my vehicle up ... Read more
Crash
PONTIAC
G6
(2006) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
May 5, 2026
Incident date: May 4, 2026
To whom it may concern, I am the owner of a 2023 Ram 1500, VIN: [XXX] ], currently located in American Samoa. My vehicle has an open safety recall (Recall # [75B/NHTSA 24V-653 & A1B/NHTSA 24V-729). As you are aware, American Samoa is a U.S. Territory; however, there are no authorized Chrysler, Jeep, or Ram dealerships within the territory to perform the required safety repairs. Because this i... Read more
Incident date: May 4, 2026
The contact owns a 2016 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed ABS module. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. In addition, the contact was informed that the par... Read more
Incident date: Sep 25, 2025
Jeep Death Wobble. Going 60, hit a bump and then the entire front end of Jeep started jumping back and forth so badly, I thought the Jeep was coming completely apart and I was going to crash. Applying the brakes didn't help, the steering seemed out of control, I was terrified and felt like I was going to lose going to lose control of the vehicle or crash into an oncoming vehicle! Thank God I didn'... Read more
Incident date: May 1, 2026
I've contacted 4 separate Hyundai dealerships on carrying out this recall to correct the issue, and all of them have told me they can't fulfill the recall because the car is too old and they use tablets, but the recalls requires a computer. I've contacted Hyundai and they've been no help. They've told me in their words "As much as we'd like to assist, transactions between the dealership and the co... Read more
Incident date: Jan 1, 2026
The contact owns a 2026 Mazda CX-5. The contact stated that while attempting to start the vehicle, the infotainment system failed to operate as intended, and unknown sensors were illuminated. No warning light was illuminated. The vehicle was taken to the dealer; however, the diagnostic result was unknown. The failure had occurred on several occasions. The manufacturer was not notified of the failu... Read more
Incident date: Jan 1, 2026
The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issu... Read more
Incident date: Jan 1, 2026
The contact owns a 2010 Pontiac G6. The contact stated that while driving at an undisclosed speed, the vehicle lost electric power steering assist. The electronic stability control (ESC) and traction control warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the electric power steering assist needed to be replaced. The vehicle was not repaired. T... Read more
Incident date: Apr 20, 2026
While operating my 2021 GMC Yukon AT4, my vehicle suddenly developed a popping noise, the check engine light began flashing, and the traction control warning illuminated. The vehicle lost power and had reduced acceleration, forcing me to pull off the road because it was unsafe to continue driving. This created a serious safety risk and appears consistent with reported GM lifter or engine defects.
Incident date: Apr 20, 2026
Unknown and about 4 months ago my headlights stopped working one would go out I’d replace the bulb then the other goes out then a different bulb in my headlight would go out I’d replace it and it would go out again then the connectors were unresponsive then my height beams won’t engage leaving me with little to no light in order to operate my vehicle at night and oddly enough they would dise... Read more
Incident date: Sep 1, 2025
The Jaguar range Rover dealership refused to fix the safety recall on my 2012 Range Rover. My car had been at the dealership JLR Midlothian VA since March 20,2026. They stated that there was no loaner car until April 13, 2026, possibly. Brian was the senior advisor sharing the information. I rented a car from Hertz rental in Fredericksburg VA for the initial date appt of March 13, 2026. I had ... Read more
Fire
1 injured
Incident date: Sep 1, 2025
The contact owns a 2006 Pontiac G6. The contact stated that while driving approximately 55 MPH, the check engine warning light illuminated, and the vehicle started pulling to the right. The steering wheel was forcefully returned to the center. Additionally, on other occasions while driving at various speeds, there was an abnormal clicking sound coming from the vehicle before the vehicle stalled. T... Read more
Incident date: Apr 10, 2026
Passenger side headlight was making a loud noise. When it began, it happened sporadically, but in ~two weeks, it happened consistently whenever the car was on and could often be heard while driving. The sound was consistent with other reports of the headlight assembly failure and those covered by TSBs for 2019–2023 models. The vehicle was brought to the dealership, the noise was verified as bein... Read more
Incident date: Apr 17, 2026
The contact owns a 2007 Pontiac G6. The contact stated that while driving at an undisclosed speed, the steering wheel seized, with the air bag warning light and check engine warning light illuminated. The contact stated that the steering wheel became difficult to turn, and the vehicle was nearly involved in a T-bone crash. The contact forcefully turned the steering wheel to regain control of the v... Read more
Incident date: Apr 17, 2026
The contact owns a 2007 Pontiac G6. The contact stated that while driving at an undisclosed speed, the steering wheel seized, with the air bag warning light and check engine warning light illuminated. The contact stated that the steering wheel became difficult to turn, and the vehicle was nearly involved in a T-bone crash. The contact forcefully turned the steering wheel to regain control of the v... Read more
Incident date: Apr 17, 2026
The contact owns a 2007 Pontiac G6. The contact stated that while driving at an undisclosed speed, the steering wheel seized, with the air bag warning light and check engine warning light illuminated. The contact stated that the steering wheel became difficult to turn, and the vehicle was nearly involved in a T-bone crash. The contact forcefully turned the steering wheel to regain control of the v... Read more
Incident date: Jan 5, 2026
The same issue that was recalled on every Aura from 2004-2007 Malibu 2004-2009 G6 2005-2009 Sudden loss of electric power steering randomly locks up when I'm driving.g.almost caused me to crash a total of 7 times with children in the vehicle. I am requesting this be replaced at no.coast to me immediately do to it's safety recall issue that is clearly been one in every model.
Incident date: Apr 8, 2026
Fuel pump defective, return hose onto the top of fuel pump starts to leak fuel.Which can led to car stalling out from not having the correct fuel pressure which caused the engine to stall everywhere,the road,fire hazard,etc.
Incident date: Mar 31, 2026
All gauges on dash starting going up and down, Anti theft light, power steering light, low fuel light. Car slipping or having hard time going and possibly the key transponder ignition / chip key anti theft shut down.
Incident date: Mar 31, 2026
All gauges on dash starting going up and down, Anti theft light, power steering light, low fuel light. Car slipping or having hard time going and possibly the key transponder ignition / chip key anti theft shut down.
Incident date: Mar 31, 2026
All gauges on dash starting going up and down, Anti theft light, power steering light, low fuel light. Car slipping or having hard time going and possibly the key transponder ignition / chip key anti theft shut down.
Incident date: Mar 18, 2026
When buying this car from Auto Shoppers, they was an airbag light on but dealership said it was a sensor from auto detail on car or recall. Got diagnostic from Mercedes Benz, findings was there was no air bag in place on drivers side. Dealership did not tell us there was no air bag and only was a sensory/recall and are refusing to fix it.
Incident date: Mar 23, 2021
The structure of the frame is deteriorating bad. If someone can come to my house to inspect it. I feel it is not safe to drive on the highway. The frame could break and hurt or kill other drivers and myself. I found out this is a huge safety issue with 2nd gen dodge rams. I haven’t had an official manufacturer inspection. I did have my mechanic look at my truck because it started vibrating reall... Read more
Incident date: Mar 11, 2020
Electrical problems have been occurring. My lights keep getting dim, then bright. Check engine light is on, the truck is making a loud noise, overheating, battery draining fast. Please note that the battery is new, starter is new, water pump is new , I got new engine fans, radiator and the truck is still running hot, battery dies over night. I need some help this is my only vehicle and I've spent ... Read more
Incident date: Mar 11, 2020
Electrical problems have been occurring. My lights keep getting dim, then bright. Check engine light is on, the truck is making a loud noise, overheating, battery draining fast. Please note that the battery is new, starter is new, water pump is new , I got new engine fans, radiator and the truck is still running hot, battery dies over night. I need some help this is my only vehicle and I've spent ... Read more
Incident date: Mar 11, 2020
Electrical problems have been occurring. My lights keep getting dim, then bright. Check engine light is on, the truck is making a loud noise, overheating, battery draining fast. Please note that the battery is new, starter is new, water pump is new , I got new engine fans, radiator and the truck is still running hot, battery dies over night. I need some help this is my only vehicle and I've spent ... Read more
Incident date: Apr 9, 2025
The contact owns a 2007 Pontiac G6. The contact stated that while driving at undisclosed speeds, there was a gasoline odor coming from the vehicle. The odor was also outside the vehicle. The contact became aware of a fluid leak underneath the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, and a fuel leak was confirmed. The vehicle was not repaired. T... Read more
Incident date: Apr 9, 2025
There is water coming into the vehicles cab via the rear window and is getting electrical components under the rear window wet. Took vehicle to a dealer to be diagnosed. Concluded water coming into cab of vehicle from top of rear glass. Frame of window is likely culprit. General concern 05CHZ-01 THIS IS A VERY KNOWN ISSUE
Incident date: Mar 3, 2026
Blown turbo with propeller broken off lodged into the pre-catalytic converter, which caused damage to the catalytic converter/exhaust requiring a new turbo and a complete new catalytic converter and exhaust system. They also found major oil leaking from the upper timing cover gaskets, which I later found documented on the accounting service record as not repaired at that time few months from my pu... Read more
Incident date: Feb 20, 2026
The contact owns a 2021 Hyundai Kona. The contact stated that while attempting to accelerate from a stop and while driving at various speeds, the vehicle stalled unexpectedly. The vehicle was coasted to the side of the road, and the vehicle was turned off and restarted, and continued driving. The check engine warning light was illuminated. The vehicle was taken to Auto Zone, where it was determine... Read more
Incident date: Mar 6, 2026
[XXX] we bought our 2021GMC Sierra 1500 from Dealer with 39842 on it. we drove the truck 2910 miles when we checked the oil it was 2 quarts low at 42752. we added oil at that time and called our local dealer to make appointment . appointment at Bowser route 51 Pleasant Hills PA 15236 They informed us they would have to charge us for an oil change to start an oil consumption test on 10/23/25 miles ... Read more
Incident date: Nov 5, 2025
The contact owns a 2008 Pontiac G6. The contact stated that while driving, the steering wheel became difficult to maneuver, and the vehicle was pulled over to the side of the road, turned off, and restarted several times for the power steering function to reset. The power steering warning light was illuminated. The failure had occurred several times. The failure was associated with the steering wh... Read more
Incident date: Feb 18, 2026
The contact owns a 2009 Pontiac G6. The contact stated that while driving at various speeds, the steering wheel seized. The vehicle was turned off, the brake pedal was depressed, and the vehicle regained power steering functionality. The failure became more persistent over time, and several attempts were needed for the power steering feature to become operable. The vehicle was taken to Auto Zone t... Read more
Incident date: Feb 18, 2026
The contact owns a 2009 Pontiac G6. The contact stated that while driving at various speeds, the steering wheel seized. The vehicle was turned off, the brake pedal was depressed, and the vehicle regained power steering functionality. The failure became more persistent over time, and several attempts were needed for the power steering feature to become operable. The vehicle was taken to Auto Zone t... Read more
Incident date: Feb 18, 2026
The contact owns a 2009 Pontiac G6. The contact stated that while driving at various speeds, the steering wheel seized. The vehicle was turned off, the brake pedal was depressed, and the vehicle regained power steering functionality. The failure became more persistent over time, and several attempts were needed for the power steering feature to become operable. The vehicle was taken to Auto Zone t... Read more
Incident date: Feb 19, 2026
Close the door and the rear view window shattered.
PONTIAC
GRAND PRIX
(2008) — ENGINE
Feb 17, 2026
Incident date: Feb 13, 2026
I believe my car has been burning oil. The oil was empty at our last oil change only about 60,000 miles on car and we have had to keep adding oil to the car since then. I got extra concerned also when I saw alot of kia souls same year have gotten recalled for oil consumption, yet my vin number wasnt included... I have dropped a document in the comments with what the dealership said about it as wel... Read more
Incident date: Dec 22, 2025
The car started misfiring, check engine light came on. Took the car into shop to find out what the problem was. I was told coolant was in the cylinders and the engine was gone.
Incident date: Feb 11, 2026
The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not available for a year. The manufacturer was made aware... Read more
PONTIAC
G6
(2008) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Feb 11, 2026
Incident date: Jan 26, 2026
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power. The vehicle was pulled over to the shoulder lane, engine oil was added, and the contact waited for several minutes for the vehicle to return to normal operation. There was no warning light illuminated. The vehicle was taken to be diagnosed; however, the dealer w... Read more
Incident date: May 14, 2014
Right Rear Rancho Strut failed. Available till I return it. Could have lost control of vehicle. Confirmed by mechanic. Inspected by mechanic. No warnings at all. Discovered issue Feb 2026. Installed June 2021.
Incident date: May 14, 2014
The contact owns a 2008 Pontiac G6. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 14V252000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC); however, the failure recurred after the recall repair. The vehicle was taken to the dealer but was not repaired. The manufacturer declined to provide additional repair... Read more