Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Sep 3, 2026
I have an alarm on my car that states the air bag needs service. I utilized a code reader which indicated there is a failure with the passenger air bag system. I checked for recalls and found one ( NHTSA : 17V061). The vehicle is a 2006 Pontiac Soltice. I contacted three local GM dealers about making a repair. All stated they do not make repairs only on types of vehicles they sell. Thet do not rep... Read more
Incident date: Dec 31, 1969
While driving I'm going around a corner and the steering was grabbing and getting tight I had to mussel the car home then it stopped doing it the again and again now my steering has not power steering and when I back up it grabs sometimes out of my hands and almost breaks my arm. This car is a death trap. There were no warnings till it happened
Incident date: Dec 31, 1969
While driving I'm going around a corner and the steering was grabbing and getting tight I had to mussel the car home then it stopped doing it the again and again now my steering has not power steering and when I back up it grabs sometimes out of my hands and almost breaks my arm. This car is a death trap. There were no warnings till it happened
Incident date: Dec 31, 1969
While driving I'm going around a corner and the steering was grabbing and getting tight I had to mussel the car home then it stopped doing it the again and again now my steering has not power steering and when I back up it grabs sometimes out of my hands and almost breaks my arm. This car is a death trap. There were no warnings till it happened
Incident date: Jul 21, 2026
While traveling I lost assisted steering to my vehicle, this was while traveling at a low speed, and while cornering. This mechanical failure caused my vehicle to travel off the road causing personal damages. I've since learned of manufacture recalls that describe this situation. I've experienced it once prior while in traffic. other than towing it home I've no contact with any insurance or other ... Read more
Crash
Fire
Incident date: Jul 21, 2026
While traveling I lost assisted steering to my vehicle, this was while traveling at a low speed, and while cornering. This mechanical failure caused my vehicle to travel off the road causing personal damages. I've since learned of manufacture recalls that describe this situation. I've experienced it once prior while in traffic. other than towing it home I've no contact with any insurance or other ... Read more
Crash
Fire
Incident date: Jul 21, 2026
While traveling I lost assisted steering to my vehicle, this was while traveling at a low speed, and while cornering. This mechanical failure caused my vehicle to travel off the road causing personal damages. I've since learned of manufacture recalls that describe this situation. I've experienced it once prior while in traffic. other than towing it home I've no contact with any insurance or other ... Read more
Crash
Fire
Incident date: Aug 4, 2026
I was driving on the highway in Michigan, the speed limit is 70 mph. All of a sudden, I noticed that my car acceleration was not working. It ended up my engine misfired and in doing so, I could not go more than 20 mph on the actual highway!!! it was absolutely terrifying, even when I put on my emergency lights, I had to find a place to safely pull aside. I still had to pull out in front of someone... Read more
Incident date: Aug 4, 2026
I am writing to request your assistance regarding my 2016 Ram 1500 EcoDiesel and the handling of a safety-related recall repair that has not resolved the original issue. My vehicle has been experiencing the following symptoms: •Check engine light •Hard starting •Engine struggling to start •Engine stalling These symptoms prompted me to bring the vehicle to an authorized Ram dealership f... Read more
PONTIAC
BONNEVILLE
(2003) - UNKNOWN OR OTHER
Jul 14, 2026
Incident date: Jul 1, 2026
Transmission is taking to change gears and when going up a hill it jerks with you the problem was worked on by dealership and it still does same thing after work on it was done and dealership kept making excuses It was a recall on it about 3 years ago and it wasn't fixed and still does the same
PONTIAC
BONNEVILLE
(2003) - SUSPENSION
Jul 14, 2026
Incident date: Jul 1, 2026
The transmission shifter cable failed. It completely stopped working so therefore i was unable to drive my vehicle any longer. I have been without a vehicle for five days now. My safety was put at risk because i could have been working in the field and the shifter completely stopped working on me as i was in traffic with vehicles behind me. The recall has been confirmed and the diagnostics report ... Read more
PONTIAC
BONNEVILLE
(2003) - LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Jul 14, 2026
Incident date: Jul 1, 2026
The contact owns a 2026 Lucid Air. The contact stated that while driving 75 MPH, the message “Frunk – Hood Ajar” was erroneously displayed, and the system software turned off the power to the vehicle. The vehicle was pulled off the freeway and parked. The contact repeatedly pressed the frunk button until the system realized that the frunk was closed and power was restored to the vehicle. The... Read more
Incident date: Aug 13, 2025
The windshield wiper motor failed, causing the windshield wipers to stop operating properly. At the same time, the windshield washer system is unable to spray washer fluid onto the windshield. This significantly reduces visibility during rain and when the windshield becomes dirty, creating a safety hazard. No warning lights were displayed
PONTIAC
BONNEVILLE
(2002) - POWER TRAIN
Jul 9, 2026
Incident date: Jul 1, 2026
My 2023 Jeep Grand Wagoneer has experienced repeated safety-related defects involving the body, electrical, and powertrain systems despite 6 warranty repair visits. The vehicle has been out of service 72 cumulative days, and the current repair still ongoing. Before the most serious incident, the vehicle had already been returned to authorized Jeep dealerships multiple times for liftgate malfunctio... Read more
Incident date: May 20, 2025
My vehicle has been subject of multiple recalls, however the current recall is a significant one and has been pending for months with no end in sight. I am concerned The manufacturer and dealers are not taking this seriously and the delay is causing additional damage to my vehicle. Additionally quickly googling my vehicle will show that it has fuel pump and acceleration jerking and lag issues that... Read more
Incident date: May 20, 2025
Stopped at the gas pump and filled up. When I went to leave all dash lights were lit up and car wouldn’t move. Brakes were locked. I tried restarting and restarting. Brakes would lock up when I tried to move, either direction. I finally gases it enough that it screeched the tires to move it from in front of the gas pump.
Incident date: May 20, 2025
Stopped at the gas pump and filled up. When I went to leave all dash lights were lit up and car wouldn’t move. Brakes were locked. I tried restarting and restarting. Brakes would lock up when I tried to move, either direction. I finally gases it enough that it screeched the tires to move it from in front of the gas pump.
Incident date: Aug 14, 2025
The front sunroof on our 2023 Hyundai Palisade shattered without any impact and caused a huge explosive sound. When we went outside the car to see if there was any rock or debris, there was no sign of any rocks or debris which caused the front sunroof of our car to shatter. The glass from the shattered sunroof could have possibly hurt us seated in the front seat or could have injured our one year ... Read more
Incident date: Dec 13, 2023
First Failure occurred 7 months after purchase at 5,270 miles on August 1, 2024. The vehicle suddenly went into "Limp Mode" abruptly decelerating to 25 mph with a non-responsive gas pedal. A code reader displayed PO653 Sensor Reference: "Voltage B Circuit High". Dealer found corroded wire to battery and cleaned it. Second Failure: Horn loss to 1 tone. Fixed at 30K mile dealer service on June ... Read more
Incident date: Dec 13, 2023
First Failure occurred 7 months after purchase at 5,270 miles on August 1, 2024. The vehicle suddenly went into "Limp Mode" abruptly decelerating to 25 mph with a non-responsive gas pedal. A code reader displayed PO653 Sensor Reference: "Voltage B Circuit High". Dealer found corroded wire to battery and cleaned it. Second Failure: Horn loss to 1 tone. Fixed at 30K mile dealer service on June ... Read more
Incident date: Dec 13, 2023
I am having issues with the starter motor / battery. I have read extensively about issues with BMW X5 models having recalls during the production period of my vehicle. BMW is trying to charge $3,000 for a new starter and battery. I feel that this is a known and significant issue with BMW X5 vehicles produced during the same period as my vehicle and would like for this to be covered under recall.
Incident date: Jun 15, 2026
Jeep purchased new on 28 January 2026. Fuel gauge only goes to 7/8 full after tank is full. Took it to dealer, they replaced gas tank, then 2 weeks later fuel pump twice, and fuel sensor unit. This solved the problem for 32 days now it’s doing the same thing. Took it back to dealership, they stated there was nothing they could do and engineering is aware and working on a fix. Called another Jeep... Read more
Incident date: Jun 17, 2014
The contact owns a 2020 Kia Telluride. The contact stated that while driving at various speeds, the vehicle was consuming an excessive amount of engine oil. No warning light was illuminated. The contact stated that while driving at slower speeds, the vehicle lost automotive power. The vehicle was taken to a local dealer, where it was diagnosed with oil consumption and a misfire in cylinder #3. The... Read more
Incident date: Jun 17, 2014
The contact owns a 2020 Kia Telluride. The contact stated that while driving at various speeds, the vehicle was consuming an excessive amount of engine oil. No warning light was illuminated. The contact stated that while driving at slower speeds, the vehicle lost automotive power. The vehicle was taken to a local dealer, where it was diagnosed with oil consumption and a misfire in cylinder #3. The... Read more
Incident date: Feb 18, 2026
The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 26V034000 (Air Bags) and 25V607000 (Seat Belts); however, the parts for the repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable timeframe for the remedies to be available. The contact stated that when driving at various speeds and while idle, the vehicle wo... Read more
Incident date: Feb 18, 2026
The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 26V034000 (Air Bags) and 25V607000 (Seat Belts); however, the parts for the repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable timeframe for the remedies to be available. The contact stated that when driving at various speeds and while idle, the vehicle wo... Read more
Incident date: Feb 18, 2026
The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 26V034000 (Air Bags) and 25V607000 (Seat Belts); however, the parts for the repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable timeframe for the remedies to be available. The contact stated that when driving at various speeds and while idle, the vehicle wo... Read more
Incident date: May 14, 2026
The passenger door lock/latch actuator is failing. The passenger door will not open from the outside at all. The door has to be opened from the inside. The power lock button and key fob do not unlock the passenger door. I can hear the lock/actuator trying to operate, but the door does not unlock or release from the outside handle. This issue started shortly after we had a historic/unusual cold fr... Read more
PONTIAC
GRAND PRIX
(2003) - FUEL/PROPULSION SYSTEM
May 12, 2026
Incident date: May 11, 2026
Cylinder 2 and 4 misfire, that will cause all the sensor lights to come on and the vehicle will stall out. Doesn't matter if driving 15 mph or 55 mph, it will just stall.
Incident date: Jan 16, 2026
There are parts in the engine that malfunctioned and have caused fluids to leak into the engine. This is causing the engine to fail and requiring replacement. This issue started last year for me personally. The car has been to 2 mechanics and they both have diagnosed the issue , and to fix it requires full engine replacement . It’s a safety issue because the engine can lock up and stop the car.
Incident date: Jan 16, 2026
LaneSense Warning / Strength & Blind Spot Alert/Other --- Settings during occurrences - LaneSense Warning - Early, LaneSense Strength - High, Blind Spot Alert - Lights&Chime --- When using double lane outer turn, warning goes off at every turn alert that driver next to me. Blind spot monitor detects car in parallel turn lane, interpreting it as a dangerous situation. System cannot distinguish dang... Read more
Incident date: Jan 16, 2026
LaneSense Warning / Strength & Blind Spot Alert/Other --- Settings during occurrences - LaneSense Warning - Early, LaneSense Strength - High, Blind Spot Alert - Lights&Chime --- When using double lane outer turn, warning goes off at every turn alert that driver next to me. Blind spot monitor detects car in parallel turn lane, interpreting it as a dangerous situation. System cannot distinguish dang... Read more
Incident date: May 4, 2026
Car was parked and the ABS braking unit caught fire. Fire Marshal watched CCTV from restaurant from across the street. He watched it from when the car was parked until the fire department arrived. No one went near the car or threw anything at the car. Fire Marshal saw when the smoke began, then an electrical arc and flames. The 2024 Mini Clubman was totaled by our insurance company. Luckily ... Read more
Fire
Incident date: May 4, 2026
Unknown cause but Timeline: -Delayed push start (5 -15second delay from electrical system starting) -Early battery failure (3 years old) attributed to operating voltage ranging between 12-13 -Camshaft replacement 4 months later the delayed engine turnover began again. All diagnostic testing shows no error
Incident date: May 4, 2026
The contact owns a 2023 Chevrolet Silverado. The contact stated while driving at approximately 40 MPH, the vehicle stalled, the brakes were inoperative, the gear shift was stuck in drive, and all of the doors and windows were locked and inoperative. The check engine warning light was illuminated and the "please restart the engine" message was displayed on the instrument panel. The vehicle was take... Read more
Incident date: Sep 25, 2025
My 2007 Pontiac G6 GT 3.9 l convertible has the same issue that a lot of the other g6s had with the Passenger Airbag Sensor (NHTSA 07V-146).
Incident date: May 1, 2026
My sons who is a new driver and has a 2008 Pontiac torrent recently has had the passenger air bag light come on saying passenger airbag off when someone is sitting in the seat so I brought it in and was told that it could possibly be fixed but it’s not a guarantee that it will fix the problem and it will cost over $2500 for a maybe it’ll fix it and they had also indicated that if he was to get... Read more
Incident date: Jan 1, 2026
The contact owns a 2019 Ford F-150. The contact stated that while driving at various speeds, the vehicle hesitated with the transmission slipping. The contact stated that the vehicle felt like it was being driven over a rumble strip. The vehicle was taken to the local dealer to be diagnosed, and it was determined that the transmission needed to be replaced. The vehicle was not yet repaired. The ma... Read more
Incident date: Jan 1, 2026
This truck has a violent vibration throughout the CAB. It has been brought to Peterbilt in Peabody and Plainville and has been diagnosed with no issues. We are a Fuel Oil Delivery Company and are concerned that the vibrations will cause harm to the working components to the truck that may result in failure while driving the truck.
Incident date: Jan 1, 2026
The seatbelt buckles for the rear seats are limited to raising up beyond about a 45 degree angle. This makes safely and securly fastening a car seat that requires the seat belt essentially impossible. After the buckle is fastened and the seatbelt is somewhat tightened, the seatbelt starts to pull up at a sharp angle perpendicular to its guide through the buckle. Rather than being pulled through fl... Read more
Incident date: Apr 20, 2026
I've had several incidents of my car stalling occur since the purchase of the vehicle over the span of 16 months, probably around a dozen times or so. I will stop at a stop light and the vehicle's idle-stop system does not function properly. The vehicle shuts off but does not auto-restart. When I try to manually restart, nothing happens. There have been times where it took several times before ... Read more
Incident date: Apr 20, 2026
I've had several incidents of my car stalling occur since the purchase of the vehicle over the span of 16 months, probably around a dozen times or so. I will stop at a stop light and the vehicle's idle-stop system does not function properly. The vehicle shuts off but does not auto-restart. When I try to manually restart, nothing happens. There have been times where it took several times before ... Read more
Incident date: Sep 1, 2025
The contact owns a 2018 Land Rover Discovery Sport. The contact stated that while driving at an undisclosed speed, and while the vehicle was idling, there was an abnormal rattling sound coming from the vehicle. The vehicle lost motive power and the transmission failed to shift properly. The contact conducted was able to retrieve DTC: P1315, P0304, P0316, P054A and P0014. The dealer was not notifi... Read more
Incident date: Sep 1, 2025
The passenger airbag ‘off’ light remains on even when a passenger is sitting in the passenger front seat. This remains on even after I’ve taken it in for a different component for the airbag that was recalled.
Incident date: Apr 10, 2026
The complaint was filed on behalf of the contact's employer. The contact drives a 2023 Toyota Sienna Hybrid. The contact stated that while driving at 5 MPH, the vehicle independently accelerated. The contact stated that the acceleration occurred while the contact was making a right turn. The contact stated that the vehicle shifted from hybrid to high speed within a second. The brake pedal was depr... Read more
Crash
Incident date: Apr 17, 2026
Cylinder 4 misfire code caused a check engine light. Brought to mechanic who replaced all spark plugs and the cylinder 4 coil pack. The code came back later that day. I started noticing a low coolant level and one instance of white smoke on startup. I brought the vehicle to the dealer for diagnostic and was diagnosed with coolant intrusion in the engine block. This is a well reported and well kno... Read more
Incident date: Apr 17, 2026
Faulty panel wiring but everything works on shore and truck power. Called Grand Design (case #00996054) and was told it was a bad LiFEPO4 battery . I open the distribution panel and the schematic shows I should have 2 red wires (one to converter and the other to the battery) but I only have 1. Solution: Issue was in the original wiring from the factory. I called GD again and tech noticed the red ... Read more
Incident date: Apr 17, 2026
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that additional engine oil was needed a month or two after an oil change. The contact stated that one quart of oil was added every 1,500 miles driven. The vehicle was taken to a local dealer, and it was informed that it was normal operation for vehicles with the 6.2L engine. The vehicle was not repaired. The manufacturer was info... Read more
Incident date: Jan 5, 2026
Instrument cluster does not work. This has been happening for months now, making vehicle speed and none of the guages or warning lights visible.
Incident date: Apr 8, 2026
The contact owns a 2023 Ram ProMaster 2500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated th... Read more