Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 309 complaints for POLARIS
POLARIS
SPORTSMAN 850XP
(2011) - ENGINE
Apr 11, 2015
Incident date: Aug 23, 2014
THERE ENGINE OIL GETTING INTO THE AIR BOX/AIRFILTER. *TR
Incident date: Jan 21, 2015
TL* THE CONTACT OWNS A 2015 POLARIS SLINGSHOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS:15V022000 (STEERING) AND 15V020000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ... Read more
Incident date: Jan 21, 2015
TL* THE CONTACT OWNS A 2015 POLARIS SLINGSHOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS:15V022000 (STEERING) AND 15V020000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ... Read more
Incident date: Apr 6, 2015
WE TOOK OUR SLINGSHOT SL BACK TO OUR DEALER TO HAVE THEM REMOVE AND CHECK FRONT WHEEL RIMS FOR CRACKLES DUE TO RECENT REPORTS OF OVER 10 OTHER SLINGSHOT OWNERS HAVING THEIR WHEELS RIMS FAILURE DUE TO CRACKS WHILE DRIVING. THE DEALER WOULD MULTIPLE CASTING IMPERFECTIONS AND ONE LARGE CRACK APPROX 1 INCH IN LENGTH AND 0.1 ML IN WIDTH (WIDE ENOUGH TO PUT A FINGERNAIL). POLARIS WAS CONTACTED BY TH... Read more
Incident date: Apr 6, 2015
WE TOOK OUR SLINGSHOT SL BACK TO OUR DEALER TO HAVE THEM REMOVE AND CHECK FRONT WHEEL RIMS FOR CRACKLES DUE TO RECENT REPORTS OF OVER 10 OTHER SLINGSHOT OWNERS HAVING THEIR WHEELS RIMS FAILURE DUE TO CRACKS WHILE DRIVING. THE DEALER WOULD MULTIPLE CASTING IMPERFECTIONS AND ONE LARGE CRACK APPROX 1 INCH IN LENGTH AND 0.1 ML IN WIDTH (WIDE ENOUGH TO PUT A FINGERNAIL). POLARIS WAS CONTACTED BY TH... Read more
Incident date: Nov 20, 2014
ROLL PIN CAME OUT OF REAR OUTPUT SHAFT ON TRANSMISSION AND WORE A HOLE IN TRANSMISSION AND CAUSED IT TO LOOSE ALL OIL AND TO LOCK UP WHILE DRIVING AND LOSS OF CONTROL.
Crash
POLARIS
MAGNUM 330
(2003) - ENGINE
Feb 25, 2015
Incident date: Feb 2, 2015
2003 POLARIS 330 MAGNUM. ATV WAS DESTROYED DUE TO FIRE. INSURANCE COVERED EXPENSES AFTER DEDUCTIBLE. SEEKING IS COMPENSATION FOR DEDUCTIBLE, PERSONAL PROPERTY LOSS AND INJURY. *TA
Fire
1 injured
Incident date: Dec 19, 2014
TL*THE CONTACT OWNS A 2015 POLARIS SLING SHOT (N/A). THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25.
POLARIS
SPORTSMAN 850XP
(2014) - SERVICE BRAKES
Jan 10, 2015
Incident date: Nov 23, 2014
COMPLETE BRAKE FAILURE WHILE OPERATING. SUBSEQUENT INVESTIGATION FOUND BRAKE MASTER CYLINDER COMPLETELY FAILED FOR UNKNOWN REASON. *TR
Crash
1 injured
Incident date: Dec 1, 2014
MANF. RECALL ON MOTORCYCLE BACK REST AND LUGGAGE RACK OVER A YEAR AGO,DEALERSHIP SAIS POLARIS IS NOT SENDING ENOUGH REPLACEMENTS. AS A CUST. I HAVE WAITED A YEAR TO BE ABLE TO USE THIS ITEM AND FEEL I'VE BEEN MORE THAN PATIENT WAITING FOR THESE PARTS TO BE REPLACED. PLEASE HELP *TR
POLARIS
RANGER 800
(2012) - SEATS
Sep 26, 2014
Incident date: Sep 24, 2014
REAR SEAT ON PASSENGER SIDE MELTED ONTO A FRAME CROSS MEMBER NEAR THE ENGINE EXHAUST SYSTEM. INCIDENT WAS REPORTED TO POLARIS CORPORATE VIA EMAIL. RESPONSE HAS NOT BEEN PROVIDED. THIS COULD HAVE CAUSED A FIRE HAD THE PLASTIC SEAT BOTTOM IGNITED RESULTING IN PERSONAL INJURY OR TOTAL LOSS OF THE VEHICLE. *TR
POLARIS
RANGER 800
(2012) - STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Sep 26, 2014
Incident date: Sep 24, 2014
REAR SEAT ON PASSENGER SIDE MELTED ONTO A FRAME CROSS MEMBER NEAR THE ENGINE EXHAUST SYSTEM. INCIDENT WAS REPORTED TO POLARIS CORPORATE VIA EMAIL. RESPONSE HAS NOT BEEN PROVIDED. THIS COULD HAVE CAUSED A FIRE HAD THE PLASTIC SEAT BOTTOM IGNITED RESULTING IN PERSONAL INJURY OR TOTAL LOSS OF THE VEHICLE. *TR
POLARIS
SPORTSMAN 850XP
(2013) - ENGINE
Jul 1, 2014
Incident date: Apr 26, 2014
WENT TO START MACHINE AFTER A DAY OF RIDING. COULDN'T GET ENGINE TO START WITHOUT GIVING IT THROTTLE. CALLED DEALER, WAITED OVER 2 WEEKS TO GET IT IN. THEY CHANGED A BUNCH OF SENSORS, BUT NEVER FIXED ANYTHING. I BROUGHT IT TO ANOTHER DEALER, AND THEY FOUND THE CRANK SHAFT TIMING GEAR HAD SPUN ON THE CRANKSHAFT. TIMING WAS OFF ABOUT 2 TEETH. ITS JULY AND IM ABOUT TO GET MY MACHINE BACK. POLARIS MUS... Read more
POLARIS
SPORTSMAN 850XP
(2014) - SEATS
Jun 27, 2014
Incident date: Jun 21, 2014
SMELLED PLASTIC BURNING UPON INSPECTION FOUND BASE OF SEAT MELTING ON EXHAUST HEAR SHIELD. COULD HAVE VERY EASILY CAUSED FIRE OR SEVERE BURNS. *TR
POLARIS
SPORTSMAN 850XP
(2014) - ENGINE AND ENGINE COOLING
Jun 27, 2014
Incident date: Jun 21, 2014
SMELLED PLASTIC BURNING UPON INSPECTION FOUND BASE OF SEAT MELTING ON EXHAUST HEAR SHIELD. COULD HAVE VERY EASILY CAUSED FIRE OR SEVERE BURNS. *TR
POLARIS
700 4X4 EFI
(2005) - FUEL/PROPULSION SYSTEM
May 21, 2014
Incident date: May 1, 2008
FUEL GAUGE READS FULL REGARDLESS OF ACTUAL QUANTITY IN THE TANK. FUEL TANK COULD BE EMPTY BUT GAUGE READS FULL. DEALERS/MFG ARE UNRESPONSIVE TO FIX THIS PROBLEM. APPEARS TO BE A MUCH LARGER PROBLEM WITH THIS MODEL YEAR. *TR
POLARIS
700 4X4 EFI
(2005) - FUEL/PROPULSION SYSTEM
May 21, 2014
Incident date: May 1, 2008
THE FUEL GAUGE READS FULL ALL THE TIME REGARDLESS OF ACTUAL FUEL IN THE TANK. TANK CAN BE EMPTY AND WILL READ FULL. DEALER IS UNRESPONSIVE TO CORRECT THIS DEFECT. *TR
POLARIS
SPORTSMAN 850XP
(2009) - ELECTRICAL SYSTEM
Mar 28, 2014
Incident date: Mar 30, 2011
GENERAL WIRING ISSUES. ALL WIRES IN THIS MACHINE ARE NOT SAFE, THE PLASTIC COATING ON THE WIRES IS VERY STIFF, BUT WITH VIBRATION AND FLEXING THE COATING BREAKS. THIS CAUSES BARE SPOTS ON THE WIRES WHERE IT CAN BE SHORTED OUT. I HAVE HAD MANY OCCURRENCES OF THIS, FROM THE WIRES IN THE HEADLIGHT POD SEPARATING AND SHORTING OUT, OR CAUSING THE LIGHTS TO NOT WORK. SENSORS WERE THE WIRING HAS DETERIOR... Read more
Incident date: Oct 19, 2013
THE BEARING AND OR SEAL THAT HOLDS THE REAR DRIVESHAFT WHEN IT COMES OUT OF THE TRANSMISSION HAS FAILED, CAUSING MACHINE TO LOSE SOME TO MOST OF THE TRANSMISSION FLUID. ALSO IT WILL ALLOW CONTAMINATES INTO THE TRANSMISSION GREATLY REDUCING THE LIFE OF THE MACHINE. *TR
Incident date: Oct 19, 2013
THE BEARING AND OR SEAL THAT HOLDS THE REAR DRIVESHAFT WHEN IT COMES OUT OF THE TRANSMISSION HAS FAILED, CAUSING MACHINE TO LOSE SOME TO MOST OF THE TRANSMISSION FLUID. ALSO IT WILL ALLOW CONTAMINATES INTO THE TRANSMISSION GREATLY REDUCING THE LIFE OF THE MACHINE. *TR
Incident date: Aug 15, 2013
FRONT REAR SECTION OF FRONT FENDER CRACKED NEAR MOUNTING BOLT. WAS DISCOVERED AND REPLACED WITH SAME. TYPE OEM PART. *TR
POLARIS
RANGER 800
(2012) - ENGINE
Jul 15, 2013
Incident date: Oct 15, 2012
TEN MONTHS AFTER PURCHASE OF THE VEHICLE THE ENGINE BEGAN USING EXCESSIVE AMOUNTS OF OIL; RUNNING BAD AFTER WARM-UP WITH MISFIRING, WOULD NOT IDLE CORRECTLY; ENGINE 'STALLING-OUT' DURING OPERATION AND DYING; ENGINE HARD TO START WHICH RESULTED IN 'SLACK' IN COMPONENTS; MIDDLE OF BACK-SEAT GOT TOO HOT FOR ANYONE TO SIT ON THE SEAT FOR VERY LONG RESULTING IN SLIGHT BURN TO BACK OF LEG AND/OR DIS... Read more
POLARIS
RANGER 800
(2012) - SEATS
Jul 15, 2013
Incident date: Oct 15, 2012
TEN MONTHS AFTER PURCHASE OF THE VEHICLE THE ENGINE BEGAN USING EXCESSIVE AMOUNTS OF OIL; RUNNING BAD AFTER WARM-UP WITH MISFIRING, WOULD NOT IDLE CORRECTLY; ENGINE 'STALLING-OUT' DURING OPERATION AND DYING; ENGINE HARD TO START WHICH RESULTED IN 'SLACK' IN COMPONENTS; MIDDLE OF BACK-SEAT GOT TOO HOT FOR ANYONE TO SIT ON THE SEAT FOR VERY LONG RESULTING IN SLIGHT BURN TO BACK OF LEG AND/OR DIS... Read more
POLARIS
RANGER 800
(2012) - FUEL/PROPULSION SYSTEM
Jul 15, 2013
Incident date: Oct 15, 2012
TEN MONTHS AFTER PURCHASE OF THE VEHICLE THE ENGINE BEGAN USING EXCESSIVE AMOUNTS OF OIL; RUNNING BAD AFTER WARM-UP WITH MISFIRING, WOULD NOT IDLE CORRECTLY; ENGINE 'STALLING-OUT' DURING OPERATION AND DYING; ENGINE HARD TO START WHICH RESULTED IN 'SLACK' IN COMPONENTS; MIDDLE OF BACK-SEAT GOT TOO HOT FOR ANYONE TO SIT ON THE SEAT FOR VERY LONG RESULTING IN SLIGHT BURN TO BACK OF LEG AND/OR DIS... Read more
POLARIS
SPORTSMAN 850XP
(2009) - SUSPENSION
Jun 2, 2013
Incident date: May 11, 2010
WAS RIDING ON GRAVEL ROAD AT APPROXIMATELY 25 MPH, GOING AROUND CURVE TO THE LEFT, CROSSING A CULVERT WHEN I HEARD AND FELT A POP, VEHICLE TURNED TO THE RIGHT ENDING UP IN A CREEK ON ITS SIDE, I DOVE IN THE WATER TO GET A WAY FROM VEHICLE, AFTER RECOVERING THE VEHICLE AND INSPECTING , FOUND THAT WELD HAD BROKEN ON THE LOWER RIGHT A-ARM, CAUSING ACCIDENT, NOTIFIED POLARIS, THEY DENIED THERE WAS A... Read more
Crash
POLARIS
SPORTSMAN 850XP
(2010) - SUSPENSION
Jun 1, 2013
Incident date: May 1, 2013
CRACKED WELDS ON MY A-ARMS. *TR
POLARIS
SPORTSMAN 850XP
(2010) - STRUCTURE
Jun 1, 2013
Incident date: May 1, 2013
CRACKED WELDS ON MY A-ARMS. *TR
POLARIS
RANGER RZR
(2011) - SUSPENSION
May 9, 2013
Incident date: May 15, 2012
TL* THE CONTACT OWNS A 2011 RANGER POLARIS RZR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 12 MPH, THE CONTACT HEARD A POPPING SOUND UNDERNEATH THE FRAME. THE CONTACT WAS A MECHANIC AND INSPECTED THE VEHICLE. THE CONTACT STATED THE REAR DRIVER'S SIDE SHOCK FRACTURED. THE REAR DRIVER'S SIDE SHOCK WAS REPLACED. AFTER THE REPAIR, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE F... Read more
Incident date: Jan 28, 2013
SERVICE MANUAL AND OWNERS MANUAL CALL FOR 75 FOOT LBS OF TORQUE FOR THE LUG NUTS. THE STUDS ARE 10MM X 1.25 THREAD PITCH. 2 OUT OF 8 STUDS BROKE AT THIS TORQUE SETTING. THIS TORQUE SETTING IS COMMON TO ALL POLARIS ATVS EQUIPPED WITH THE ALLOY WHEELS. *TR
POLARIS
RANGER RZR
(2008) - FUEL/PROPULSION SYSTEM
Aug 7, 2012
Incident date: Mar 1, 2012
TL* THE CONTACT OWNS A 2008 POLARIS RANGER RZR. THE CONTACT STATED THAT WHILE DRIVING FUEL WAS LEAKING OUT OF THE FUEL TANK. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE GASKET NEEDED TO BE REPLACED AND THE FUEL TANK NEEDED TO BE WELDED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AFTER THE FAILURE RECURRED. THE MECHANIC VERIFIED THAT THE GASKET NEEDE... Read more
POLARIS
SPORTSMAN 850XP
(2010) - ENGINE AND ENGINE COOLING
Jan 4, 2012
Incident date: Dec 27, 2011
CONDENSATION FROZE IN A BREATHE LINE AND CREATED PRESSURE IN THE CRANK CASE AND BLEW OUT THE WELCH PLUG. *TR
POLARIS
RANGER RZR
(2011) - POWER TRAIN
Nov 7, 2011
Incident date: Nov 30, 2010
IT STARTED IN ALL GEARS EVEN REVERSE. *TR
POLARIS
RANGER RZR
(2011) - POWER TRAIN
Nov 5, 2011
Incident date: Nov 27, 2010
IT IS VERY DANGERS CAUSE IT WILL START IN GEAR. I FEEL THAT THIS COULD BE SOMETHING TO BE WORRIED ABOUT CAUSE I ALMOST HAD A CRASH. THEY SELL ALOT OF THEM AND NEED TO LOOK AT THAT. *TR
POLARIS
RANGER RZR
(2008) - FUEL SYSTEM, GASOLINE
Aug 11, 2011
Incident date: Jul 25, 2011
POOR DESIGN OF FUEL TANK/FUEL PUMP CONNECTION WILL CAUSE FUEL LEAK, ONLY A MATTER OF TIME. CONSEQUENCE - POSSIBLE FUEL FIRE, EXPLOSION! FUEL TANK HAS BRASS INSERTS IN BLIND HOLES TO ACCOMMODATE FASTENING OF FUEL PUMP WITH O-RING SEAL BETWEEN FUEL PUMP AND FUEL TANK. GOOD IDEA BUT VERY BAD AND DANGEROUS DESIGN. THESE BRASS INSERTS WILL LOOSEN IN BLIND HOLE OF FUEL TANK AND CAUSE A LEAK DUE TO LACK ... Read more
POLARIS
RANGER 800
(2010) - VEHICLE SPEED CONTROL
Dec 12, 2010
Incident date: Dec 11, 2010
THE THROTTLE CABLE STUCK WIDE OPEN ON MY 2010 POLARIS RAZER. MY SON WAS STARTING IT AND WHEN HE PUT IT IN GEAR , THE THROTTLE CABLE STUCK WIDE OPEN WHEN HE PUSHED ON THE GAS PEDAL. HE WAS UNABLE TO BRAKE AND GET IT TO STOP. THE MACHINE TRAVELED ABOUT 30 FEET BEFORE HE CRASHED THROUGH THE REAR GARAGE DOOR. HE CONTINUED THROUGH THE GARAGE AND SMASHED INTO A CAR THAT WAS PARKED IN THE DRIVEWAY. THE M... Read more
Crash
1 injured
POLARIS
RANGER 800
(2010) - UNKNOWN OR OTHER
Dec 12, 2010
Incident date: Dec 11, 2010
THE THROTTLE CABLE STUCK WIDE OPEN ON MY 2010 POLARIS RAZER. MY SON WAS STARTING IT AND WHEN HE PUT IT IN GEAR , THE THROTTLE CABLE STUCK WIDE OPEN WHEN HE PUSHED ON THE GAS PEDAL. HE WAS UNABLE TO BRAKE AND GET IT TO STOP. THE MACHINE TRAVELED ABOUT 30 FEET BEFORE HE CRASHED THROUGH THE REAR GARAGE DOOR. HE CONTINUED THROUGH THE GARAGE AND SMASHED INTO A CAR THAT WAS PARKED IN THE DRIVEWAY. THE M... Read more
Crash
1 injured
Incident date: May 20, 2010
I WAS GOING DOWN A HILL AND PASSENGER SIDE OF SEAT BOTTOM SLID FORWARD AND PASSENGER FELL IN FLOOR.THE LATCH PINS BROKE OFF OF SEAT. THE SEAT PINS ARE MADE OF PLASTIC AND THEY GET HOT AND THEY BRAKE OFF.
POLARIS
RANGER 800
(2010) - SEATS
Nov 24, 2010
Incident date: Oct 9, 2009
THIS VEHICLE IS A FOUR WHEEL DRIVE, MID-ENGINE, OFF-HIGHWAY VEHICLE. THE SEAT BASE IS CONNECTED TO THE FRAME BY WAY OF TWO PLASTIC, MUSHROOM SHAPED, PRONGS ALONG THE FRONT EDGE OF THE SEAT AND TWO TABS ALONG THE REAR EDGE OF THE SEAT. THERE IS ONE PRONG AND ONE TAB ON BOTH THE LEFT AND RIGHT SIDES OF THE SEAT. THE TABS FIT INTO SLOTS ON THE FRAME AT THE REAR, AND THE PRONGS ARE PUSHED DOWN INTO HO... Read more
Incident date: Dec 5, 2009
TL*THE CONTACT OWNS A 2000 POLARIS VICTORY V92 MOTORCYCLE. WHILE DRIVING AND SHIFTING INTO THIRD GEAR THE TRANSMISSION SHIFTED INTO SECOND GEAR AUTOMATICALLY WHICH CAUSED THE MOTORCYCLE TO SLOW DOWN IMMEDIATELY. THE MOTORCYCLE WAS TAKEN TO TWO DIFFERENT DEALERS WHO STATED THAT THEY COULD NOT DUPLICATE THE FAILURE WITH THE TRANSMISSION AND THERE WERE NO RECALLS OR WARRANTIES. THE MANUFACTURER WAS N... Read more
Incident date: Jan 1, 1901
1999 V92C MOTORCYCLE. CONSUMER STATES DEFECTIVE TRANSMISSION. *TGW THE CONSUMER STATED THE TRANSMISSION WENT INTO A FALSE NEUTRAL WHEN GOING INTO 3RD GEAR WHICH CAUSED THE MOTORCYCLE TO STALL IN TRAFFIC. THE CONSUMER STATED HE WAS FORCED TO DOWNSHIFT OR UPSHIFT. *JB
Incident date: Apr 2, 2009
MY SON WAS RIDING HIS 2001 90CC ARCTIC CAT ATV WHEN IT BECAME ENGULFED IN FLAMES. THIS WAS THE RESULT OF A POORLY DESIGN 2 CYCLE OIL RESERVOIR. THE PROXIMITY OF THE RESERVOIR TO THE EXHAUST PIPE ALLOWED FOR ANY EXCESS OIL OR COMMON OIL LEAKAGE TO BE EXPOSED TO THE HEAT OF THE EXHAUST PIPE. ATTEMPTS BY ME TO REGULAR CLEAN THIS AREA AND PERIODICALLY POWER WASH ANY EXCESS WAS NOT SUFFICIENT TO ELI... Read more
Fire
Incident date: Apr 2, 2009
MY SON WAS RIDING HIS 2001 90CC ARCTIC CAT ATV WHEN IT BECAME ENGULFED IN FLAMES. THIS WAS THE RESULT OF A POORLY DESIGN 2 CYCLE OIL RESERVOIR. THE PROXIMITY OF THE RESERVOIR TO THE EXHAUST PIPE ALLOWED FOR ANY EXCESS OIL OR COMMON OIL LEAKAGE TO BE EXPOSED TO THE HEAT OF THE EXHAUST PIPE. ATTEMPTS BY ME TO REGULAR CLEAN THIS AREA AND PERIODICALLY POWER WASH ANY EXCESS WAS NOT SUFFICIENT TO ELI... Read more
Fire
POLARIS
700 4X4 EFI
(2005) - SERVICE BRAKES, HYDRAULIC
Feb 17, 2009
Incident date: Feb 17, 2009
I HAVE OWNED 3 POLARIS ATV'S ON ALL 3 THE REAR BRAKE MASTER CYLINDER HAS FAILED LEAVING NO REAR BRAKES I HAVE 2 FRIENDS THAT HAVE HAD THE SAME PROBLEM WITH THERE'S ALL 3 TIMES WHEN I HAVE GONE TO THE DEALER TO GET A NEW MASTER CYLINDER THE DEALER TELLS ME THAT THEY SELL THEM EVERY DAY THAT THERE IS A PROBLEM WITH THEM. *TR
Crash
1 injured
Incident date: Feb 4, 2009
TL*THE CONTACT OWNS A 1999 POLARIS VICTORY. THE CONTACT STATED THAT THE BIKE EXPERIENCES THIRD GEAR FAILURE IN AN ABNORMAL OVERLOAD CONDITION, SUCH AS SHIFTING AT AMYTIME. AS A CONSEQUENCE, IF PIECES OF THE FAILED GEAR BECOME LODGED IN THE TRANSMISSION, THE TRANSMISSION COULD LOCK UP AND POSSIBLY RESULT IN LOSS OF CONTROL AND A CRASH. HE CALLED THE MANUFACTURER AND WAS REFERRED TO THE DEALER IN... Read more
Incident date: Oct 12, 2008
TL*THE CONTACT OWNS A 2006 HEARTLAND LANDMARK RV. THE VEHICLE HAS POLARIS LOAD BOSS TIRES, SIZE 235/85/R16. ON OCTOBER 12, 2008, WHILE DRIVING 35 MPH, THE CONTACT HEARD A LOUD NOISE. THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE DETACHED FROM THE WHEEL. HE REPLACED THE TIRE WITH THE SPARE. THE FAILURE MILEAGE WAS 1,500. UPDATED 11/12/08 *BF UPDATED 11/13/08. *JB
POLARIS
700 4X4 EFI
(2005) - STRUCTURE:FRAME AND MEMBERS
Nov 7, 2007
Incident date: Nov 1, 2007
2005 POLARIS 700EFI SPORTSMAN 2 QUADS THEY BOTH HAVE LESS THAN 100HRS OF TIME IN USE. BOTH QUADS HAVE A CRACKED AND BROKEN FRAME. POLARIS SAYS TO BAD ITS OUT OF WARRANTY. I WORK WITH STRUCTURES AT HONEYWELL AEROSPACE THE CRACKS ARE CAUSED BY COLD WELDS AND POOR QUALITY CONTROLS. I HAVE TRIED NUMEROUS WAYS TO CONTACT POLARIS BUT NO ONE WILL LISTEN TO ME. I JUST WONDER HOW MANY OTHERS ARE OUT ... Read more
Incident date: Oct 8, 2006
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH, A GRINDING NOISE WAS HEARD AND THE TRANSMISSION SHIFTED HARD FROM THIRD TO FORTH GEAR. THE DEALER WAS CONTACTED AND SUGGESTED THE TRANSMISSION NEEDED TO BE REPLACED. THE MOTORCYCLE WAS A 1999 VICTORY V92. *AK UPDATED 1/10/2007 - THE CONSUMER RECEIVED A LETTER FROM THE MANUFACTURER OFFERING A TRANSMISSION UPGRADE KIT AT 50% OFF THE MSRP. *NM
Incident date: Jan 1, 2006
I HAVE A 1999 VICTORY MOTORCYCLE, THE BIKE IS OUT OF WARRANTY AND THE TRANSMISSION POP'S OUT OF GEAR, SOMETIMES IT'S DOWN SHIFTS WHEN YOU GO TO ACCELERATE. TRIED TO TALKED TO POLARIS WITH NO LUCK, DEALERS HAVE TRIED ON MY BEHALF, BUT THEY SAY THAT POLARIS MIGHT COVER IT IF THE DEALER FINDS SOMETHING WRONG IF NOT I HAVE TO PAY FOR COST OF BREAKDOWN AND PUT BACK TOGETHER. I HAVE COME ACROSS MANY O... Read more
Incident date: Jun 1, 2002
DT: 1999 POLARIS VICTORY V92C. THE CONTACT STATED THE TRANSMISSION SLIPPED INTO A FALSE NEUTRAL AND DOWN SHIFTED ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, BUT THEY STATED IT WILL HAVE TO BE DISASSEMBLED TO DETERMINE THE PROBLEM, AND THE CONTACT WOULD HAVE TO PAY FOR THE DIAGNOSIS. THERE HAS BEEN NO INSPECTION OF OR REPAIRS MADE TO THE VEHICLE DUE TO EXCESSIVE COST. *AK
Incident date: Jan 6, 2004
VEHICLE SHAKES UNCONTROLLABLY. CONSUMER REPAIRED THE BALL JOINTS, BEARINGS, AND THE FRONT END HAS BEEN REPLACED.*AK