Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 309 complaints for POLARIS
Incident date: Jun 1, 2016
I BOUGHT A 2016 POLARIS 450 SPORTSMAN FROM A LOCAL NY DEALER IN JUNE AND HAVE HAD NOTHING BUT PROBLEMS. THE FIRST TIME I WENT OUT ON IT WITH 4 MILES, IT STOPPED WORKING SO I HAD TO BE TOWED BACK. THE DEALER PICKED IT UP AND TOLD ME THEY FIXED THE ISSUE WHICH WAS THAT THE CVT WAS NOT PROPERLY SEALED SO THE BELT GOT WET. I WAS CONCERNED ABOUT ANY LASTING ISSUES BUT THEY ASSURED ME I WOULD HAVE NONE.... Read more
Incident date: Oct 28, 2016
ON 10/28/2016 I TOOK MY VEHICLE TO THE DEALER, FREEDOM POWERSPORTS, WEATHERFORD, TX TO HAVE A MINOR, BUT PERSISTENT FLUID LEAK CORRECTED. WHEN I ARRIVED THE DEALER'S SERVICE REPRESENTATIVE INFORMED ME THAT THERE WAS A SAFETY RECALL FOR MY VEHICLE DUE TO A DEFECTIVE SWING ARM AND THAT THEY WOULD HAVE TO MAINTAIN POSSESSION OF MY VEHICLE UNTIL PARTS TO REPAIR/REPLACE THE DEFECT WERE RECEIVED AND IN... Read more
Incident date: Aug 13, 2016
ON AUGUST 13, 2016 MY BROTHER WAS DRIVING HIS 2015 POLARIS SLINGSHOT (MODEL # T15AAPFAAB) WHEN THE VEHICLE SUDDENLY VEERED INTO ON COMING TRAFFIC. HIS VEHICLE THEN COLLIDED WITH A CAR BEING DRIVEN IN THE OPPOSITE DIRECTION, MY BROTHER DID NOT SURVIVE. SOON AFTER, IT WAS DISCOVERED THAT HIS VEHICLE MAY BE INCLUDED IT THE NHTSA SAFETY RECALL 15V-022 FOR LOSS OF STEERING (POLARIS RECALL SLI-15-02... Read more
Crash
1 injured
1 deaths
Incident date: Aug 28, 2016
TL* THE CONTACT OWNED A 2016 POLARIS SLINGSHOT. WHILE DRIVING 65 MPH ON THE HIGHWAY, THE VEHICLE SPUTTERED WITHOUT WARNING. THE CONTACT OBSERVED FLAMES NEAR HIS FEET. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND EXIT THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE VEHICLE WAS DESTROYED AND TOWED TO THE INSURANCE COMPANY. THERE WERE NO INJURIES. THE F... Read more
Fire
Incident date: Aug 1, 2016
2016 POLARIS SLINGSHOT. CONSUMER WRITES IN REGARDS TO DRIVERS SEAT SLIDES OUT OF POSITION WHILE DRIVING. *SMD THE CONSUMER STATED THE SEAT WOULD FLY BACKWARDS. THE CONSUMER ALSO STATED A WARNING LIGHT ILLUMINATED AND IT SEEMED TO REFLECT A CHANGE IN THE STEERING. *JB
Incident date: Aug 1, 2016
2016 POLARIS SLINGSHOT. CONSUMER WRITES IN REGARDS TO DRIVERS SEAT SLIDES OUT OF POSITION WHILE DRIVING. *SMD THE CONSUMER STATED THE SEAT WOULD FLY BACKWARDS. THE CONSUMER ALSO STATED A WARNING LIGHT ILLUMINATED AND IT SEEMED TO REFLECT A CHANGE IN THE STEERING. *JB
Incident date: Jul 12, 2016
TL* THE CONTACT OWNS A 2015 POLARIS SLINGSHOT. WHILE DRIVING AT ANY SPEED, HEAT EMITTED FROM THE RADIATOR. WHILE EXITING THE MOTORCYCLE, THE CONTACT FEET WAS BURNED DUE TO THE EXTREME HEAT ALL THE TIME. MEDICAL ATTENTION WAS NOT REQUIRED. THE MOTORCYCLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN AIR FLOW KIT NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIE... Read more
1 injured
POLARIS
SPORTSMAN 1000XP
(2015) - ELECTRICAL SYSTEM
Aug 3, 2016
Incident date: Sep 6, 2015
THE ELECTRICAL SYSTEM SHORTS OUT WHEN THE VEHICLE GETS WET AND IT DRAINS THE BATTERY. WATER GETS INTO THE DRIVE BELT WHEN THE VEHICLE GETS WET AND THE BELT SLIPS.
POLARIS
SPORTSMAN 1000XP
(2015) - POWER TRAIN
Aug 3, 2016
Incident date: Sep 6, 2015
THE ELECTRICAL SYSTEM SHORTS OUT WHEN THE VEHICLE GETS WET AND IT DRAINS THE BATTERY. WATER GETS INTO THE DRIVE BELT WHEN THE VEHICLE GETS WET AND THE BELT SLIPS.
Incident date: Jul 2, 2016
I WAS COMING OUT OF A ROUND A BOUT INTERSECTION IN THE CITY, WHERE I HAD TO MAKE A RIGHT TURN INTO IT AND AND A RIGHT TURN OUT OF IT. JUST AS I CAME OUT OF THE TURN, THERE WAS A JOLT AND AS IF I'D BEEN HIT FROM THE SIDE IN REAR. I WAS ABLE TO STEER OUT OF IT AND INTO A PARKING LOT THAT WAS RIGHT THERE. I WAS ONLY MOVING AT 30 MPH WHEN THE SWING ARM SNAPPED FROM THE STRESS OF THE TURN. IF THIS HAPP... Read more
POLARIS
SPORTSMAN 850XP
(2016) - STRUCTURE:BODY
Jul 2, 2016
Incident date: Mar 3, 2016
EXHAUST IS GETTING TO HOT AN IT'S MELTING THE SIDE PLASTICS.
POLARIS
SPORTSMAN 1000XP
(2015) - STRUCTURE:BODY
Jun 13, 2016
Incident date: Jun 11, 2016
EXHAUST PIPES FROM MOTOR TO MUFFER CHERRY RED AND PLASTIC MELTING HOT TO THE TOUCH IF U RIDE IT FOR MORE THAN TEN MINS ON DIRT ROAD OR IN CREEKS.
Incident date: Mar 30, 2016
WHILE DRIVING APPROXIMATELY 60 MPH, EPAS WARNING LIGHT CAME ON AND THE VEHICLE'S POWER STEERING IMMEDIATELY DISENGAGED. PULLED OVER, SHUT THE SLINGSHOT OFF, WAITED AWHILE, AND THEN RESTARTED, THE LIGHT CAME BACK ON FOR 1/8TH OF A MILE AND THEN LIGHT WENT OUT, AND THEN POWER STEERING WAS BACK TO NORMAL. THIS IS A SAFETY ISSUE AND SHOULD BE INVESTIGATED. BOUGHT SLINGSHOT ON 02/25/2016.
Incident date: Jul 16, 2015
CPSC:X15A0005A. 2015 POLARIS SLINGSHOT. CONSUMER STATED PROBLEMS WITH THE HIGH REVOLUTIONS WHEN HE IS SHIFTING THE TRANSMISSION WHILE DRIVING. *LN
Incident date: Feb 14, 2016
AFTER JUST LESS THAN 3,500 MILES, THE MASTER BRAKE FAILURE LIGHT CAME ON DURING A NORMAL DRIVE. QUICKLY BROUGHT THE VEHICLE BACK TO GARAGE. FOLLOWED OWNER'S MANUAL GUIDELINES, CHECKED BRAKE FLUID LEVEL AND CONTACTED THE DEALER. DEALER INDICATED THAT THIS IS A VERY COMMON PROBLEM, NO NEED TO BRING IN FOR INSPECTION IF THERE IS STILL BRAKING. I EXPRESSED MY CONCERN WITH THE BRAKE FAILURE LIGHT, AN... Read more
Incident date: Jun 4, 2015
CPSC: POLARIS SLINGSHOT: CONSUMER STATED SHORTLY AFTER PURCHASING THE MOTORCYCLE, HE BEGAN TO EXPERIENCE EXTREMELY HIGH ENGINE REVOLUTION DURING THE PROCESS OF SHIFTING GEARS. UPDATED 01/10/17. *BF THE CONSUMER TOOK THE VEHICLE TO THE NEAREST DEALER. THE MECHANIC PERFORMED A ROAD TEST, BUT COULD NOT IDENTIFY THE PROBLEM REGARDING THE HIGH ENGINE REVOLUTIONS DURING SHIFTING. AN ECU UPDATE WAS PER... Read more
POLARIS
SPORTSMAN 1000XP
(2015) - ENGINE
Jan 8, 2016
Incident date: Jan 2, 2016
THE POOR DESIGN OF THE EXHAUST SYSTEM ROUTES THE HEADER PAST PLASTIC AND YOUR ANKLE AREA. MY EXHAUST HAS, SEVERAL TIMES, HEATED UP TO CHERRY RED. THE LAST TIME IT CAUGHT ON FIRE AND MELTED THE PLASTIC AND BURNED MY BOOT (MY BODILY DAMAGE TO PERSONS). POLARIS REFUSES TO ADMIT A PROBLEM. THE HEAT IS SO GREAT WHEN RIDING IT IS NEXT TO IMPOSSIBLE TO KEEP YOUR FOOT IN THE WHEEL WELL ON THE FOOT RE... Read more
Fire
1 injured
POLARIS
RANGER 570
(2015) - UNKNOWN OR OTHER
Nov 11, 2015
Incident date: Oct 11, 2015
2015 POLARIS 570 TOURING GETS UNCOMFORTABLY HOT ON EXHAUST SIDE. MUST MOVE LEG AWAY FROM NORMAL RIDING POSITION WHILE RIDING. IN THIS POSITION I FEEL UNSTABLE AND CANNOT PINCH MACHINE WITH MY LEGS FOR STABILITY OVER TERRAIN. LEANING TO ADJUST WEIGHT ON MACHINE IS DIFFICULT SOMETIMES DUE TO HEAT. AFTER LOOKING INTO ISSUE AND FINDING SO MANY OTHERS WITH THE SAME ISSUE AND THE MENTION OF FIRE, MY WI... Read more
Incident date: Oct 27, 2015
BRAKE PEDAL TRAVELS DOWN TO THE FLOOD WHEN APPLIED. DEALER STATES THAT ALL SLINGSHOTS ACT THIS WAY. THE PEDAL WILL COME BACK UP IF PUMPED. BRAKES HAVE BEEN CHECKED BY DEALER. NO AIR IN THE LINE. THE PROBLEM MUST BE THE BRAKE MASTER CYLINDER.. WHEN TRAVELING AT NORMAL ROAD SPEED AND BRAKES NEED TO BE APPLIED, THE PEDAL GOES TO THE FLOOR AND BRAKING EFFICACY IN COMPROMISED. I CALLED POLARIS, BUT NOB... Read more
Incident date: Sep 26, 2015
I WAS DRIVING MY SLINGSHOT DOWN THE ROAD . THE ROAD IS A SWEEPING CURVE AROUND A POND . THE CRUISE CONTROL TURNED ON .THE VEHICLE ACCELERATED EXTREMELY FAST FORCING ME OFF THE ROAD . I THEN STUCK A TREE . RESULTING IN TWO FRACTURED RIBS AND A FRACTURED SPINE .
Crash
1 injured
Incident date: Sep 16, 2015
THROTTLE STICKS WHEN SHIFTING GEARS--AND SOMETIMES THE ENGINE WILL REV REAL HIGH WITH FOOT OFF GAS. GOING INTO TURNS ON BLUE RIDGE PARKWAY-I TAKE FOOT OFF GAS AND IT KEEPS GOING AS IF I HADN'T--SCARY!!
POLARIS
SPORTSMAN 1000XP
(2015) - STRUCTURE:BODY
Sep 11, 2015
Incident date: Jul 31, 2015
EXHAUST TO HEAT
Fire
1 injured
POLARIS
SPORTSMAN 1000XP
(2015) - STRUCTURE:BODY
Aug 21, 2015
Incident date: Jun 7, 2015
ATV POLARIS SPORTSMAN 1000 XP 2015 ALMOST NEW, 120 MILES ON IT. EXHAUST HEAT MELTED THE TRANSMISSION SPEED SENSOR HARNESS, FENDER AND OTHER SMALLER PLASTIC PARTS. FLEXIBLE HEAT SHIELDS WERE NOT ENOUGH AND DISTROYED AS WELL. VEHICLE GOT ON FIRE (MELTED PLASITC IGNITED), I TURNED THE FIRE WITH HANDS (TKS GOD I HAD GLOVES). DEALER WANT TO REPLACE PARTS ONLY, NO CHANGES AT ALL. HAVE BEEN WAIT... Read more
Fire
POLARIS
SPORTSMAN 1000XP
(2015) - ELECTRICAL SYSTEM
Aug 21, 2015
Incident date: Jun 7, 2015
ATV POLARIS SPORTSMAN 1000 XP 2015 ALMOST NEW, 120 MILES ON IT. EXHAUST HEAT MELTED THE TRANSMISSION SPEED SENSOR HARNESS, FENDER AND OTHER SMALLER PLASTIC PARTS. FLEXIBLE HEAT SHIELDS WERE NOT ENOUGH AND DISTROYED AS WELL. VEHICLE GOT ON FIRE (MELTED PLASITC IGNITED), I TURNED THE FIRE WITH HANDS (TKS GOD I HAD GLOVES). DEALER WANT TO REPLACE PARTS ONLY, NO CHANGES AT ALL. HAVE BEEN WAIT... Read more
Fire
POLARIS
SPORTSMAN 1000XP
(2015) - ENGINE
Aug 21, 2015
Incident date: Jun 7, 2015
ATV POLARIS SPORTSMAN 1000 XP 2015 ALMOST NEW, 120 MILES ON IT. EXHAUST HEAT MELTED THE TRANSMISSION SPEED SENSOR HARNESS, FENDER AND OTHER SMALLER PLASTIC PARTS. FLEXIBLE HEAT SHIELDS WERE NOT ENOUGH AND DISTROYED AS WELL. VEHICLE GOT ON FIRE (MELTED PLASITC IGNITED), I TURNED THE FIRE WITH HANDS (TKS GOD I HAD GLOVES). DEALER WANT TO REPLACE PARTS ONLY, NO CHANGES AT ALL. HAVE BEEN WAIT... Read more
Fire
POLARIS
SPORTSMAN 1000XP
(2015) - STRUCTURE:BODY
Aug 21, 2015
Incident date: Aug 8, 2015
THE MUFFLER GETS SO HOT IT MELTS THE PLASTIC FENDER STARTS ON FIRE
Fire
POLARIS
SPORTSMAN 1000XP
(2015) - UNKNOWN OR OTHER
Aug 21, 2015
Incident date: Aug 8, 2015
THE MUFFLER GETS SO HOT IT MELTS THE PLASTIC FENDER STARTS ON FIRE
Fire
POLARIS
SPORTSMAN 1000XP
(2015) - UNKNOWN OR OTHER
Aug 20, 2015
Incident date: Jul 15, 2015
AFTER RIDING ON SLOWER TRAILS OR FAST SPEEDS. IT DOESN'T MATTER THE MUFFLER BEGINS TO GLOW ORANGE. CAUSING RIDER DISCOMFORT AND FIRE DANGER TO BOTH VEHICLE AND A DANGER TO ARE BELOVED NATIONAL FOREST. I HAVE TAKEN BACK TO DEALER AND GOT THE IMPROVED EXHAUST SPRINGS AND DONUT INSTALLED. ALSO HAD NEW EXHAUST SYSTEM INSTALLED UNDER WARRANTY . IT ALSO WAS SUPPOSED TO BE IMPROVED. HOWEVER SAME ISSUE S... Read more
Incident date: Jul 12, 2015
THE WHEEL BEARINGS FAILED AT 1500 MILES... UPDATED 12/08/2017*CN
Incident date: Jul 12, 2015
THE WHEEL BEARINGS FAILED AT 1500 MILES... UPDATED 12/08/2017*CN
POLARIS
SPORTSMAN 1000XP
(2015) - ENGINE
Jul 5, 2015
Incident date: Jul 25, 2014
THE MUFFLER IN THE EXHAUST SYSTEM GLOWS RED AS A CHARCOAL BRIQUET UNDER ALL OPERATIONAL SPEEDS. THIS PRODUCES VERY EXCESSIVE HEAT AND RENDERS THE PLASTIC ABOVE THE REAR FENDER WELL UNTOUCHABLE. THE USFS APPROVED HEAT SHIELD IS VERY FLIMSY AND AT ONE POINT A TWIG GOT CAUGHT BETWEEN THE SHIELD AND THE MUFFLER AND WAS BURNING. WE JUST HAPPENED TO HAVE STOPPED ON THE TRAIL AND SMELLED THE FAMILIAR CAM... Read more
Fire
POLARIS
SPORTSMAN 1000XP
(2015) - POWER TRAIN
Jun 26, 2015
Incident date: May 1, 2015
MUFFLER ON THIS MACHINE BECOMES RED HOT WITH NORMAL USE, AT SPEEDS OF 15-25 MPH PLASTIC IN AREA OF MUFFLER AND HEAT SHIELD BECOMES TO HOT TO TOUCH, IN SOME CASES MELTING PLASTIC BODY PARTS. IF THIS RED HOT MUFFLER WERE TO COME IN CONTACT WITH BRUSH THERE WOULD BE HIGH PROBABILITY OF FIRE. POLARIS DOES NOT SEEM INTERESTED IN SOLVING THIS ISSUE.
POLARIS
SPORTSMAN 1000XP
(2015) - STRUCTURE:BODY
Jun 26, 2015
Incident date: May 1, 2015
MUFFLER ON THIS MACHINE BECOMES RED HOT WITH NORMAL USE, AT SPEEDS OF 15-25 MPH PLASTIC IN AREA OF MUFFLER AND HEAT SHIELD BECOMES TO HOT TO TOUCH, IN SOME CASES MELTING PLASTIC BODY PARTS. IF THIS RED HOT MUFFLER WERE TO COME IN CONTACT WITH BRUSH THERE WOULD BE HIGH PROBABILITY OF FIRE. POLARIS DOES NOT SEEM INTERESTED IN SOLVING THIS ISSUE.
Incident date: Mar 16, 2015
FROM DAY ONE IVE EXPERIENCED OCCASIONAL TO FREQUENT ENGINE FLARES, WHICH IS, WHEN I PRESS THE CLUTCH ALL THE IN WHILE TAKING MY FOOT OFF OF THE THROTTLE, THE ENGINE RPM WILL HANG AT IT'S CURRENT VALUE AND WILL SOMETIMES INCREASE 500-1000 RPMS AND REMAIN THERE FOR SEVERAL SECONDS BEFORE REDUCING ON IT'S OWN. AT TIMES I CAN GO THROUGH SEVERAL SHIFTING EVENTS TO HOURS OF NORMAL OPERATION WITHOUT PROB... Read more
Incident date: Mar 16, 2015
FROM DAY ONE IVE EXPERIENCED OCCASIONAL TO FREQUENT ENGINE FLARES, WHICH IS, WHEN I PRESS THE CLUTCH ALL THE IN WHILE TAKING MY FOOT OFF OF THE THROTTLE, THE ENGINE RPM WILL HANG AT IT'S CURRENT VALUE AND WILL SOMETIMES INCREASE 500-1000 RPMS AND REMAIN THERE FOR SEVERAL SECONDS BEFORE REDUCING ON IT'S OWN. AT TIMES I CAN GO THROUGH SEVERAL SHIFTING EVENTS TO HOURS OF NORMAL OPERATION WITHOUT PROB... Read more
Incident date: Mar 16, 2015
FROM DAY ONE IVE EXPERIENCED OCCASIONAL TO FREQUENT ENGINE FLARES, WHICH IS, WHEN I PRESS THE CLUTCH ALL THE IN WHILE TAKING MY FOOT OFF OF THE THROTTLE, THE ENGINE RPM WILL HANG AT IT'S CURRENT VALUE AND WILL SOMETIMES INCREASE 500-1000 RPMS AND REMAIN THERE FOR SEVERAL SECONDS BEFORE REDUCING ON IT'S OWN. AT TIMES I CAN GO THROUGH SEVERAL SHIFTING EVENTS TO HOURS OF NORMAL OPERATION WITHOUT PROB... Read more
POLARIS
SPORTSMAN 1000XP
(2015) - ENGINE
Jun 19, 2015
Incident date: Jun 18, 2015
WHEN I RIDE THIS BRAND NEW SPORTSMAN XP 1000 THE EXHAUST SYSTEM GETS GLOWING RED HOT, PLASTIC FENDERS NEAR THE EXHAUST ARE UNTOUCHABLE, REAR TIRE IS EXTREMELY HOT, AND SOME GRASS THAT WAS THROWN ONTO THE EXHAUST CAUGHT FIRE. THIS IS A TWO WEEK OLD ATV WITH 13 MILES ON IT. I AM NOT RIDING THIS MACHINE HARD. THIS OCCURRED WHILE DRIVING THE MACHINE FOR ABOUT 10 MINUTES AT A MINIMAL RPM. POLARIS S... Read more
Fire
POLARIS
SPORTSMAN 1000XP
(2015) - FUEL/PROPULSION SYSTEM
Jun 19, 2015
Incident date: Jun 18, 2015
WHEN I RIDE THIS BRAND NEW SPORTSMAN XP 1000 THE EXHAUST SYSTEM GETS GLOWING RED HOT, PLASTIC FENDERS NEAR THE EXHAUST ARE UNTOUCHABLE, REAR TIRE IS EXTREMELY HOT, AND SOME GRASS THAT WAS THROWN ONTO THE EXHAUST CAUGHT FIRE. THIS IS A TWO WEEK OLD ATV WITH 13 MILES ON IT. I AM NOT RIDING THIS MACHINE HARD. THIS OCCURRED WHILE DRIVING THE MACHINE FOR ABOUT 10 MINUTES AT A MINIMAL RPM. POLARIS S... Read more
Fire
POLARIS
SPORTSMAN 1000XP
(2015) - UNKNOWN OR OTHER
Jun 16, 2015
Incident date: May 9, 2013
EXHAUST RUNNING SO HOT PLASTIC FENDERS MELTED. CONCERNED ABOUT FIRE. JUST RIDING SLOWLY ON AN OFF-ROAD TRAIL . DEALER REPLACED UNDER WARRANTY AND THE MELTED AGAIN WITHIN 20 MILES OF NEXT RIDE.
POLARIS
SPORTSMAN 1000XP
(2015) - ENGINE
Jun 10, 2015
Incident date: Apr 8, 2015
EXHAUST BECOMES RED HOT ONLY AFTER A COUPLE MINUTES OF RIDING. THE EXHAUST MUFFLER IS VERY CLOSE TO THE PLASTIC FENDER AND RIGHT REAR TIRE. BECAUSE IT GETS SO HOT AND SITS SO CLOSE TO THE REAR TIRE I FEAR THAT THERE WILL BE A FIRE. IN FACT, I HAVE NOTICED LEAVES AND GRASS CATCH FIRE FROM NORMAL RIDING BUT THEY BURNED OFF WITHOUT CAUSING DAMAGE TO THE PLASTIC. THE PLASTIC GETS SO HOT IT WILL SOFTEN... Read more
Fire
POLARIS
SPORTSMAN 1000XP
(2015) - STRUCTURE:BODY
Jun 10, 2015
Incident date: Apr 8, 2015
EXHAUST BECOMES RED HOT ONLY AFTER A COUPLE MINUTES OF RIDING. THE EXHAUST MUFFLER IS VERY CLOSE TO THE PLASTIC FENDER AND RIGHT REAR TIRE. BECAUSE IT GETS SO HOT AND SITS SO CLOSE TO THE REAR TIRE I FEAR THAT THERE WILL BE A FIRE. IN FACT, I HAVE NOTICED LEAVES AND GRASS CATCH FIRE FROM NORMAL RIDING BUT THEY BURNED OFF WITHOUT CAUSING DAMAGE TO THE PLASTIC. THE PLASTIC GETS SO HOT IT WILL SOFTEN... Read more
Fire
POLARIS
RANGER RZR
(2013) - SEAT BELTS
Jun 6, 2015
Incident date: Sep 25, 2014
WHILE RIDING AS A PASSENGER IN UTV SIDE BY SIDE, THE PASSENGER SEAT BELT CAME UNLATCHED. I IMMEDIATELY EMAILED POLARIS CORPORATE TO LET THEM KNOW AS WE WERE IN MOTION AT HIGH SPEED. EMAIL RESPONSE SAID NOT A WARRANTY ISSUE! SINCE THIS INCIDENT THE DRIVER SIDE HAS DONE THE EXACT SAME THING AT LEAST 4 TIMES. BOTH SEATBELT LATCHES ARE UNSAFE. I HAVE A SAVED COPY OF THE CORRESPONDENCE.
POLARIS
SPORTSMAN 1000XP
(2015) - ENGINE
Jun 4, 2015
Incident date: May 30, 2015
AFTER A 15 MINUTE RIDE, THE MUFFLER WAS SO HOT IT WAS GLOWING RED. THE HEAT PUT OFF BY THE MUFFLER ACTUALLY MELTED MY REAR BODY PANEL ABOVE THE EXHAUST. THE HEAT COULD HAVE EASILY CAUSED A FIRE HAD I PARKED THE UNIT WITHOUT FIRST CHECKING THE EXHAUST, WHICH I DO AFTER EVERY RIDE AFTER READING SIMILAR REPORTS FROM OTHER OWNERS OF THE SAME VEHICLE.
POLARIS
SPORTSMAN 1000XP
(2015) - STRUCTURE:BODY
Jun 4, 2015
Incident date: May 30, 2015
AFTER A 15 MINUTE RIDE, THE MUFFLER WAS SO HOT IT WAS GLOWING RED. THE HEAT PUT OFF BY THE MUFFLER ACTUALLY MELTED MY REAR BODY PANEL ABOVE THE EXHAUST. THE HEAT COULD HAVE EASILY CAUSED A FIRE HAD I PARKED THE UNIT WITHOUT FIRST CHECKING THE EXHAUST, WHICH I DO AFTER EVERY RIDE AFTER READING SIMILAR REPORTS FROM OTHER OWNERS OF THE SAME VEHICLE.
POLARIS
SPORTSMAN 1000XP
(2015) - ENGINE
Jun 2, 2015
Incident date: Apr 30, 2015
THE EXHAUST MUFFLER GETS SO HOT IT GLOWS ORANGE AND YOU CAN SMELL MELTING PLASTIC. I STOPPED RIDING THIS MACHINE DUE TO IT BEING A MAJOR FIRE HAZARD.
POLARIS
SPORTSMAN 1000XP
(2015) - STRUCTURE:BODY
Jun 2, 2015
Incident date: Apr 30, 2015
THE EXHAUST MUFFLER GETS SO HOT IT GLOWS ORANGE AND YOU CAN SMELL MELTING PLASTIC. I STOPPED RIDING THIS MACHINE DUE TO IT BEING A MAJOR FIRE HAZARD.
Incident date: Jan 15, 2015
GAS PEDAL REVVING BY ITSELF BETWEEN 1-2-3-4 GEARS WHEN TAKING FOOT OFF THE PEDAL I REPORTED THE PROBLEM TO DEALER AND THEY HAD NO RECALL FORM POLARIS. I CALLED THE COMPANY AND DEALER 3-4 TIMES AND THEY HAD NO ANSWER FOR ME. THE GAS PEDAL VEVVS 500 TO 3000RPM WHEN I RELEASE THE THROTTLE GAS PEDAL .I JUST WENT TO THE DEALER FOR A CHANGE OF MICRO CLUTCH SWITCH WITH NO SUCCESS ON MAY19-2015. YOUR ... Read more
POLARIS
SPORTSMAN 1000XP
(2015) - ENGINE
May 18, 2015
Incident date: May 16, 2015
PURCHASED THIS 2015 SPORTSMAN 1000 XP BRAND NEW IN FEBRUARY. MOST OF IT'S OPERATION HAS BEEN LOWER SPEEDS AT A LOCAL ATV PARK. THIS PAST WEEKEND, I HAD A CHANCE TO USE IT ON TRAILS IN A NATIONAL FOREST IN NORTHERN WISCONSIN. I NOTICED THAT OPERATION ABOVE 25-30 MPH RESULTED IN RED HOT METAL ON THE EXHAUST SYSTEM. ACCORDING TO A WEBSITE FORUM (POLARISATVFORUMS.COM), AND IT'S USERS THERE, THIS I... Read more
Fire
Incident date: Apr 11, 2015
TL* THE CONTACT OWNS A 2015 POLARIS SLINGSHOT. THE CONTACT STATED THAT THE MOTORCYCLE ACCELERATED SUDDENLY WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE MOTORCYCLE BY SHIFTING DOWN THE CLUTCH AND TURNING THE KEY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. WHEN THE CONTACT PICKED UP THE VEHICLE, THE TRACTION CONTROL LIGHT ILLUMINATED AND THE CRU... Read more
Incident date: Apr 11, 2015
TL* THE CONTACT OWNS A 2015 POLARIS SLINGSHOT. THE CONTACT STATED THAT THE MOTORCYCLE ACCELERATED SUDDENLY WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE MOTORCYCLE BY SHIFTING DOWN THE CLUTCH AND TURNING THE KEY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. WHEN THE CONTACT PICKED UP THE VEHICLE, THE TRACTION CONTROL LIGHT ILLUMINATED AND THE CRU... Read more