Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 309 complaints for POLARIS
POLARIS
RANGER RZR
(2008) - FUEL/PROPULSION SYSTEM
Sep 28, 2017
Incident date: Sep 4, 2017
FUEL TANK HAS BRASS INSERTS IN BLIND HOLES TO ACCOMMODATE FASTENING OF FUEL PUMP WITH O-RING SEAL BETWEEN FUEL PUMP AND FUEL TANK. THESE BRASS INSERTS WILL LOOSEN IN BLIND HOLE OF FUEL TANK AND CAUSE A LEAK DUE TO LACK OF COMPRESSION OF O-RING. DON'T KNOW EXACT REASON FOR LOOSENING, POSSIBLY EXPANSION/CONTRACTION FROM TEMPERATURE CHANGES, LOW TO HIGH ELEVATION CHANGES OR JUST VIBRATION AND FATIGUE... Read more
Incident date: May 29, 2017
DUE TO THE LOCATIONS, THE SEATBELT RECOIL JAMS UP. MAKING THE SEATBELT UNUSABLE. THIS CAN HAPPEN WHEN YOUR DRIVING OR PARKED. IT EFFECTS THE ENTIRE PRODUCT LINE OF SIDE-BY-SIDES & ACE ATV'S. POLARIS HAS BEEN NOTIFIED & DENIES THE PROBLEM. THE VIN# I GAVE YOU IS OFF A BRAND NEW MODEL AT A POLARIS DEALERSHIP.
Incident date: Oct 1, 2016
2015 POLARIS XP. CONSUMER WRITES IN REGARDS TO DEFECT/CRACKS IN THE REAR LOWER VEHICLE FRAME. *SMD THE CONSUMER STATED THERE WERE 2 CRACKS IN THE FRAME. ONE ON EACH SIDE OF THE REAR LOWER FRAME. LOCATED BELOW THE WELDED SWAY BAR BRACKET ON THE VERTICAL TUBE. THE CONSUMER WAS ADVISED THERE WERE MANY OTHER VEHICLES WITH THE SAME FAILURE. THE CONSUMER WAS ADVISED TO IMMEDIATELY REFRAIN FROM DRIV... Read more
Incident date: Aug 28, 2017
AFTER LESS THAN A YEAR OF OPERATION, THE BRAKE FAILURE LIGHT BEGAN TURNING ON. I TOOK THE VEHICLE TO AUBURN POWERSPORTS AT LEAST 8-9 TIMES TO FIX THE PROBLEM AND EVERY TIME THE PROBLEM WAS NOT FIXED. ALL RECALLS ARE COMPLETE. THE LIGHT COMES ON EVERY TIME I RIDE THE VEHICLE. IT COMES ON WHEN THE VEHICLE IS IN MOTION ON ANY HIGHWAY. THIS HAS BEEN GOING ON FOR TWO YEARS.
Incident date: Aug 24, 2017
THE BRAKE PRESSURE SENSORS FAIL. RANDOMLY OR WHEN BRAKES ARE TOUCHED THIS CAUSES THE CRUISE CONTROL TO SUDDENLY DISENGAGE AND A WARNING LIGHT IN THE INSTRUMENT PANEL INDICATES BRAKE FAILURE. POLARIS RECOMMENDS "DO NOT OPERATE VEHICLE". LEAVING DRIVER AND PASSENGER STRANDED. WHEN THE BRAKE FAILURE LIGHT IS RESET THE CYCLE REPEATS.
Incident date: Aug 24, 2017
THE BRAKE PRESSURE SENSORS FAIL. RANDOMLY OR WHEN BRAKES ARE TOUCHED THIS CAUSES THE CRUISE CONTROL TO SUDDENLY DISENGAGE AND A WARNING LIGHT IN THE INSTRUMENT PANEL INDICATES BRAKE FAILURE. POLARIS RECOMMENDS "DO NOT OPERATE VEHICLE". LEAVING DRIVER AND PASSENGER STRANDED. WHEN THE BRAKE FAILURE LIGHT IS RESET THE CYCLE REPEATS.
Incident date: Aug 24, 2017
THE BRAKE PRESSURE SENSORS FAIL. RANDOMLY OR WHEN BRAKES ARE TOUCHED THIS CAUSES THE CRUISE CONTROL TO SUDDENLY DISENGAGE AND A WARNING LIGHT IN THE INSTRUMENT PANEL INDICATES BRAKE FAILURE. POLARIS RECOMMENDS "DO NOT OPERATE VEHICLE". LEAVING DRIVER AND PASSENGER STRANDED. WHEN THE BRAKE FAILURE LIGHT IS RESET THE CYCLE REPEATS.
Incident date: Jun 25, 2017
TL* THE CONTACT OWNED A 2014 POLARIS RZR 900 (NA). WHILE DRIVING APPROXIMATELY 6 MPH, THE DRIVER STOPPED THE VEHICLE AND NOTICED FLAMES UNDERNEATH THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A DEPOT. THE DEALER WAS CONTACTED (LOUISIANA POWER SPORT IN BOSSIER, LA) WHERE IT WAS DETER... Read more
Fire
POLARIS
RANGER 800
(2012) - SEATS
Aug 3, 2017
Incident date: Jul 15, 2017
TL* THE CONTACT OWNS A 2013 (NA) POLARIS RANGER 800. WHILE DRIVING 3 MPH, THE PASSENGER OBSERVED THAT HIS SEAT WAS VERY HOT. THE CONTACT WAS AWARE OF A FAILURE WITH THE SEAT SUPPORT BECAUSE IT WAS HOOKED TO THE HEAT SHIELD THAT WAS LOCATED ABOVE THE EXHAUST. THE CONTACT PREVIOUSLY NOTIFIED THE MANUFACTURER AND WAS REFERRED TO THE LOCAL DEALER (WEEKENDER SPORTS, 141 W BRIDGE S, HOTCHKISS, CO 81419)... Read more
Fire
POLARIS
RANGER 800
(2012) - FUEL/PROPULSION SYSTEM
Aug 3, 2017
Incident date: Jul 15, 2017
TL* THE CONTACT OWNS A 2013 (NA) POLARIS RANGER 800. WHILE DRIVING 3 MPH, THE PASSENGER OBSERVED THAT HIS SEAT WAS VERY HOT. THE CONTACT WAS AWARE OF A FAILURE WITH THE SEAT SUPPORT BECAUSE IT WAS HOOKED TO THE HEAT SHIELD THAT WAS LOCATED ABOVE THE EXHAUST. THE CONTACT PREVIOUSLY NOTIFIED THE MANUFACTURER AND WAS REFERRED TO THE LOCAL DEALER (WEEKENDER SPORTS, 141 W BRIDGE S, HOTCHKISS, CO 81419)... Read more
Fire
Incident date: Feb 1, 2017
TL* THE CONTACT OWNS A 2016 PORALIS SLINGSHOT. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AND THE STEERING WHEEL SUDDENLY MALFUNCTIONED AND SEIZED CAUSING THE DRIVER TO LOOSE CONTROL AND CRASH INTO A SECOND VEHICLE. DURING THE INCIDENT, THE CONTACT SUSTAINED AN INJURED HIP THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER (DEALER INFORMATION WAS UNAVAILABLE) WHO DI... Read more
Crash
1 injured
Incident date: Feb 1, 2017
TL* THE CONTACT OWNS A 2016 PORALIS SLINGSHOT. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AND THE STEERING WHEEL SUDDENLY MALFUNCTIONED AND SEIZED CAUSING THE DRIVER TO LOOSE CONTROL AND CRASH INTO A SECOND VEHICLE. DURING THE INCIDENT, THE CONTACT SUSTAINED AN INJURED HIP THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER (DEALER INFORMATION WAS UNAVAILABLE) WHO DI... Read more
Crash
1 injured
Incident date: Oct 15, 2016
TL* THE CONTACT OWNS A 2015 POLARIS SLG SLINGSHOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V754000 (FUEL SYSTEM, GASOLINE) AND 16V755000 (POWER TRAIN). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT SPOKE TO POCONO MOTORSPORTS (938 PA-940, POCONO LAKE, PA 18347) W... Read more
Incident date: Oct 15, 2016
TL* THE CONTACT OWNS A 2015 POLARIS SLG SLINGSHOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V754000 (FUEL SYSTEM, GASOLINE) AND 16V755000 (POWER TRAIN). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT SPOKE TO POCONO MOTORSPORTS (938 PA-940, POCONO LAKE, PA 18347) W... Read more
Incident date: Oct 26, 2016
TL* THE CONTACT OWNS A 2016 POLARIS SLINGSHOT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V755000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT ... Read more
Incident date: Oct 24, 2016
TL* THE CONTACT OWNS A 2015 POLARIS SLINGSHOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V754000 (FUEL SYSTEM, GASOLINE) AND 16V755000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE BRAKE WARNING INDICATOR REMAINED ILLUMINATED... Read more
Incident date: Oct 24, 2016
TL* THE CONTACT OWNS A 2015 POLARIS SLINGSHOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V754000 (FUEL SYSTEM, GASOLINE) AND 16V755000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE BRAKE WARNING INDICATOR REMAINED ILLUMINATED... Read more
Incident date: Oct 24, 2016
TL* THE CONTACT OWNS A 2015 POLARIS SLINGSHOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V754000 (FUEL SYSTEM, GASOLINE) AND 16V755000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE BRAKE WARNING INDICATOR REMAINED ILLUMINATED... Read more
Incident date: Oct 24, 2016
TL* THE CONTACT OWNS A 2015 POLARIS SLINGSHOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V754000 (FUEL SYSTEM, GASOLINE) AND 16V755000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE BRAKE WARNING INDICATOR REMAINED ILLUMINATED... Read more
Incident date: Aug 13, 2016
AUGUST 13, 2016, MY BROTHER WAS KILLED WHILE OPERATING HIS 2015 POLARIS SLINGSHOT, WHEN HE COLLIDED WITH ANOTHER VEHICLE. HE WAS WEARING HIS SEAT BELT, HELMET AND OPERATING WITHIN LEGAL SPEED LIMITS AT THE TIME OF THE ACCIDENT. A SUBSEQUENT INVESTIGATION WAS CONDUCTED ON NOVEMBER 29, 2016. PRESENT WERE POLARIS ENGINEERS, THEIR ATTORNEYS, OUR FAMILY'S HIRED ENGINEER AND ATTORNEY. UPON DIS-ASSEM... Read more
Crash
1 injured
1 deaths
Incident date: Apr 21, 2017
TL* THE CONTACT OWNS A 2015 POLARIS SLINGSHOT. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBERS: 16V754000 (FUEL SYSTEM, GASOLINE) AND 16V755000 (SUSPENSION) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT NO FURTHER INFORMATION WAS PROVIDED. THE CON... Read more
Incident date: Apr 21, 2017
TL* THE CONTACT OWNS A 2015 POLARIS SLINGSHOT. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBERS: 16V754000 (FUEL SYSTEM, GASOLINE) AND 16V755000 (SUSPENSION) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT NO FURTHER INFORMATION WAS PROVIDED. THE CON... Read more
POLARIS
RANGER XP 570
(2016) - ENGINE
Mar 30, 2017
Incident date: Feb 20, 2017
THE 2016 RANGER WAS IN FOR THE "BREAK-IN" OIL CHANGE AT 14 HOURS/50MILES AND THE DEALER SONJU MOTORS, TWO HARBORS, MN NOTICED THAT THERE WAS ANTIFREEZE IN THE OIL. UPON FURTHER INVESTIGATION IT WAS RECOMMENDED AND APPROVED BY POLARIS THAT THE DEALER REPAIR THE ENGINE UNDER WARRANTY BECAUSE OF THE ADMITTED MANUFACTURING DEFECT. THE REPAIR REQUIRED, NEW PISTON, CYLINDER, HEAD, GASKET BOLTS AND COOLA... Read more
Incident date: Sep 23, 2016
TL* THE CONTACT OWNS A 2017 POLARIS SLINGSHOT. WHILE ACCELERATING FROM A STOP, THE ABS WARNING INDICATOR ILLUMINATED. IN ADDITION, THE TRACTION CONTROL AND STEERING ABILITY FAILED, WHICH CAUSED THE VEHICLE TO PULL MORE TO THE RIGHT. THE DEALER DIAGNOSED THAT THE CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, A WEEK LATER, THE VEHICLE WOULD NOT START. THE VEHICL... Read more
Incident date: Sep 23, 2016
TL* THE CONTACT OWNS A 2017 POLARIS SLINGSHOT. WHILE ACCELERATING FROM A STOP, THE ABS WARNING INDICATOR ILLUMINATED. IN ADDITION, THE TRACTION CONTROL AND STEERING ABILITY FAILED, WHICH CAUSED THE VEHICLE TO PULL MORE TO THE RIGHT. THE DEALER DIAGNOSED THAT THE CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, A WEEK LATER, THE VEHICLE WOULD NOT START. THE VEHICL... Read more
Incident date: Sep 23, 2016
TL* THE CONTACT OWNS A 2017 POLARIS SLINGSHOT. WHILE ACCELERATING FROM A STOP, THE ABS WARNING INDICATOR ILLUMINATED. IN ADDITION, THE TRACTION CONTROL AND STEERING ABILITY FAILED, WHICH CAUSED THE VEHICLE TO PULL MORE TO THE RIGHT. THE DEALER DIAGNOSED THAT THE CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, A WEEK LATER, THE VEHICLE WOULD NOT START. THE VEHICL... Read more
Incident date: Oct 3, 2016
TL* THE CONTACT OWNS A 2016 POLARIS SLINGSHOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V754000 (FUEL SYSTEM, GASOLINE) AND 16V755000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANU... Read more
Incident date: Oct 3, 2016
TL* THE CONTACT OWNS A 2016 POLARIS SLINGSHOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V754000 (FUEL SYSTEM, GASOLINE) AND 16V755000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANU... Read more
Incident date: Mar 1, 2016
TL* THE CONTACT OWNS A 2016 POLARIS SLINGSHOT. WHILE DRIVING, THE STEERING WAS UNSTABLE AND WOULD PULL FROM LEFT TO RIGHT. ALSO, THE VEHICLE WOULD NOT RESTART AFTER DRIVING. ADDITIONALLY THE CONTACT HAD TO PUMP THE BRAKE PEDAL TO MAKE THE VEHICLE STOP. THE FAILURE MILEAGE WAS 5,000. UPDATED 05/02/17*LJ *CN
Incident date: Mar 1, 2016
TL* THE CONTACT OWNS A 2016 POLARIS SLINGSHOT. WHILE DRIVING, THE STEERING WAS UNSTABLE AND WOULD PULL FROM LEFT TO RIGHT. ALSO, THE VEHICLE WOULD NOT RESTART AFTER DRIVING. ADDITIONALLY THE CONTACT HAD TO PUMP THE BRAKE PEDAL TO MAKE THE VEHICLE STOP. THE FAILURE MILEAGE WAS 5,000. UPDATED 05/02/17*LJ *CN
Incident date: Sep 1, 2016
TL* THE CONTACT OWNS A 2015 POLARIS SLINGSHOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V755000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Sep 1, 2016
TL* THE CONTACT OWNS A 2015 POLARIS SLINGSHOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V754000 (ENGINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Aug 28, 2016
CONSUMER STATED DRIVING ON HWY 80 WHEN THE CAR STARTS RUNNING WEIRD, I SLOW DOWN AND PULL TO THE SLOW LANE. THEN VEHICLE NOTE SMOKE AND FLAMES COMING INTO THE AREA WHERE MY FEET ARE. GOT OUT AND CAR BURNED TO THE GROUND..BF
Fire
Incident date: Aug 28, 2016
CONSUMER STATED DRIVING ON HWY 80 WHEN THE CAR STARTS RUNNING WEIRD, I SLOW DOWN AND PULL TO THE SLOW LANE. THEN VEHICLE NOTE SMOKE AND FLAMES COMING INTO THE AREA WHERE MY FEET ARE. GOT OUT AND CAR BURNED TO THE GROUND..BF
Fire
Incident date: Oct 31, 2016
TL* THE CONTACT OWNS A 2016 POLARIS SLINGSHOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V752000 (SERVICE BRAKES, HYDRAULIC), 16V754000 (FUEL SYSTEM), AND 16V755000 (POWER TRAIN). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD ... Read more
Incident date: Oct 31, 2016
TL* THE CONTACT OWNS A 2016 POLARIS SLINGSHOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V752000 (SERVICE BRAKES, HYDRAULIC), 16V754000 (FUEL SYSTEM), AND 16V755000 (POWER TRAIN). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD ... Read more
Incident date: Oct 31, 2016
TL* THE CONTACT OWNS A 2016 POLARIS SLINGSHOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V752000 (SERVICE BRAKES, HYDRAULIC), 16V754000 (FUEL SYSTEM), AND 16V755000 (POWER TRAIN). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD ... Read more
Incident date: Oct 10, 2015
BRAKE FAILURE LIGHT ON DASH. ABS AND CRUISE CONTROL IS DISABLED. THIS VEHICLE IS 2 YEARS OLD WITH LESS THAN 2,500 MILES ON IT. THIS PROBLEM HAS PLAGUE MOST OWNERS OF THE SLINGSHOT WITH THE SLINGSHOT FORUMS WORKING TO TRY TO SOLVE PROBLEM. THIS IS A SERIOUS PROBLEM ALONG WITH THE SPONGY (AIR IN BRAKE LINES) WHICH HAS NOT BE ADEQUATELY ADDRESSED BY POLARIS. THIS BRAKE FAILURE LIGHT IS ON ALL THE TIM... Read more
Incident date: Dec 28, 2016
TL* THE CONTACT OWNS A 2016 POLARIS SLINGSHOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V755000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..... Read more
Incident date: Oct 25, 2016
TL* THE CONTACT OWNS A 2015 POLARIS SLINGSHOT. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V755000 (POWER TRAIN) AND 16V754000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTA... Read more
Incident date: Oct 25, 2016
TL* THE CONTACT OWNS A 2015 POLARIS SLINGSHOT. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V755000 (POWER TRAIN) AND 16V754000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTA... Read more
Incident date: Oct 19, 2016
TL* THE CONTACT OWNS A 2015 POLARIS SLINGSHOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V755000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Nov 7, 2016
THIS COMPLAINT IS A FOLLOW-ON TO NHTSA ID NUMBER: 10919981. I AM NOW BEING TOLD BY THE DEALER THAT THEY DO NOT KNOW WHEN THE PART(S) WILL BE AVAILABLE TO MAKE THE REPAIRS RELATED TO THIS RECALL. THE DEALER NOW TELLS ME THAT I CAN TAKE POSSESSION OF MY SLINGSHOT IF I SIGN A WAIVER OF LIABILITY, WHICH I AM NOT WILLING TO DO. ONCE AGAIN I CONTACTED POLARIS WHO TOLD ME THAT IT STILL IS NO CONSIDER... Read more
Incident date: Nov 7, 2016
THIS COMPLAINT IS A FOLLOW-ON TO NHTSA ID NUMBER: 10919981. I AM NOW BEING TOLD BY THE DEALER THAT THEY DO NOT KNOW WHEN THE PART(S) WILL BE AVAILABLE TO MAKE THE REPAIRS RELATED TO THIS RECALL. THE DEALER NOW TELLS ME THAT I CAN TAKE POSSESSION OF MY SLINGSHOT IF I SIGN A WAIVER OF LIABILITY, WHICH I AM NOT WILLING TO DO. ONCE AGAIN I CONTACTED POLARIS WHO TOLD ME THAT IT STILL IS NO CONSIDER... Read more
Incident date: Oct 24, 2016
POLARIS HAS ISSUED A STOP SALE ON SLINGSHOTS DUE TO SAFETY DEFECTS BUT NOT A STOP DRIVE FOR US WHO HAVE A SLINGSHOTS WITH THE SAME SAFETY DEFECTS. WHY???
Incident date: Oct 24, 2016
POLARIS HAS ISSUED A STOP SALE ON SLINGSHOTS DUE TO SAFETY DEFECTS BUT NOT A STOP DRIVE FOR US WHO HAVE A SLINGSHOTS WITH THE SAME SAFETY DEFECTS. WHY???
Incident date: Aug 22, 2016
REAR WHEEL BEARINGS HAVE WENT OUT ON TWO OCCASIONS, THE CROSS OVER DRIVE HAS WENT OUT ONCE, POLARIS IS WANTING TO REPLACE THE CROSS OVER DRIVE AGAIN AND THE DEALERSHIP IS WAITING ON NEW SWING ARM ASSEMBLY...DEALERS HAVE RECEIVED A NO SALE ORDER NATION WIDE FOR SLINGSHOT! THE PROBLEMS ALL OCCURRED WHILE OPERATING AT HIGH AND LOW SPEEDS ON THE FREE WAY AND CITY STREETS WHILE IN TRAFFIC...THE VEHICLE... Read more
Incident date: Aug 22, 2016
REAR WHEEL BEARINGS HAVE WENT OUT ON TWO OCCASIONS, THE CROSS OVER DRIVE HAS WENT OUT ONCE, POLARIS IS WANTING TO REPLACE THE CROSS OVER DRIVE AGAIN AND THE DEALERSHIP IS WAITING ON NEW SWING ARM ASSEMBLY...DEALERS HAVE RECEIVED A NO SALE ORDER NATION WIDE FOR SLINGSHOT! THE PROBLEMS ALL OCCURRED WHILE OPERATING AT HIGH AND LOW SPEEDS ON THE FREE WAY AND CITY STREETS WHILE IN TRAFFIC...THE VEHICLE... Read more
Incident date: Aug 22, 2016
REAR WHEEL BEARINGS HAVE WENT OUT ON TWO OCCASIONS, THE CROSS OVER DRIVE HAS WENT OUT ONCE, POLARIS IS WANTING TO REPLACE THE CROSS OVER DRIVE AGAIN AND THE DEALERSHIP IS WAITING ON NEW SWING ARM ASSEMBLY...DEALERS HAVE RECEIVED A NO SALE ORDER NATION WIDE FOR SLINGSHOT! THE PROBLEMS ALL OCCURRED WHILE OPERATING AT HIGH AND LOW SPEEDS ON THE FREE WAY AND CITY STREETS WHILE IN TRAFFIC...THE VEHICLE... Read more
Incident date: Jun 1, 2016
I BOUGHT A 2016 POLARIS 450 SPORTSMAN FROM A LOCAL NY DEALER IN JUNE AND HAVE HAD NOTHING BUT PROBLEMS. THE FIRST TIME I WENT OUT ON IT WITH 4 MILES, IT STOPPED WORKING SO I HAD TO BE TOWED BACK. THE DEALER PICKED IT UP AND TOLD ME THEY FIXED THE ISSUE WHICH WAS THAT THE CVT WAS NOT PROPERLY SEALED SO THE BELT GOT WET. I WAS CONCERNED ABOUT ANY LASTING ISSUES BUT THEY ASSURED ME I WOULD HAVE NONE.... Read more