Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 48 complaints for PIERCE

PIERCE LADDER AND PLATFORM (2021) - UNKNOWN OR OTHER Dec 26, 2024
Incident date: Nov 26, 2024
On October 28, 2024 and again on November 26, 2024, a warning light appeared on the dash which said “ check hybrid system stop safely” Within 20 seconds both times , the car became inoperable . When I stepped on the gas nothing happened . The first time I was blocking major traffic , the second time I was on an interstate in the right lane and had time to pull over. In about 15 minutes the ... Read more
PIERCE ARROW XT (2016) - UNKNOWN OR OTHER Jan 19, 2024
Incident date: Dec 5, 2023
The backup camera installed on 2024 Honda Accord Hybrid EXL is of poor quality at night. When backing up at night backup camera image is extremely "foggy" and pixelated making it very difficult to see compared with our other vehicles. Nearly ran over family member backing up as I could not make out their image. During daytime / light, camera image is fine.
PIERCE ARROW XT (2016) - UNKNOWN OR OTHER Aug 25, 2022
Incident date: Aug 17, 2022
While working at the scene of a residential structure fire, the Pierce aerial ladder was extended with three firefighters on the platform conducting ventilation operations. During the operation fire conditions rapidly changed engulfing the platform in fire. A crew member on the platform engaged the control pulling it down to raise the aerial device and the aerial slammed into roof of the residenti... Read more
Fire 3 injured
PIERCE ENFORCER (2007) - UNKNOWN OR OTHER Mar 11, 2022
Incident date: Feb 1, 2022
Frame rail corrosion affecting 1/3 thickness of frame material. Design defect allowing road debris to accumulate between frame rails.
PIERCE PUMPER (2019) - FUEL/PROPULSION SYSTEM Feb 11, 2020
Incident date: Oct 20, 2019
DEF HEADER MALFUNCTION. DEF QUALITY SENSOR MALFUNCTION. DEF GAUGE PEGS OUR TO OVERFILLED. CHECK ENGINE LIGHT ON. POSSIBLE ENGINE DERATE AND SHUT DOWN WHILE RESPONDING TO EMERGENCIES. THIS SHOULD BE A WARRANTY CLAIM BUT PIERCE MANUFACTURING IS CHARGING COSTUMER FOR REPAIR AND UNSUPPORTIVE OF US ARMY PROPERTY.
PIERCE PUMPER (2019) - ENGINE Feb 11, 2020
Incident date: Oct 20, 2019
DEF HEADER MALFUNCTION. DEF QUALITY SENSOR MALFUNCTION. DEF GAUGE PEGS OUR TO OVERFILLED. CHECK ENGINE LIGHT ON. POSSIBLE ENGINE DERATE AND SHUT DOWN WHILE RESPONDING TO EMERGENCIES. THIS SHOULD BE A WARRANTY CLAIM BUT PIERCE MANUFACTURING IS CHARGING COSTUMER FOR REPAIR AND UNSUPPORTIVE OF US ARMY PROPERTY.
PIERCE SABER (2017) - ENGINE Aug 13, 2019
Incident date: May 15, 2019
TL* THE CONTACT OWNS A 2017 PIERCE FIRE TRUCK. THE CONTACT STATED THAT THE VEHICLE PRODUCED POOR DEF FAULT CODES IN THE DEF FLUID SENSOR, WHICH CAUSED THE VEHICLE TO DECELERATE. THE MANUFACTURER WAS CONTACTED AND SENT NEW DEF TANK HEADERS THAT WERE INSTALLED AT THE FIRE STATION. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 29,549. *BF *TR
PIERCE SABER (2017) - ENGINE Aug 13, 2019
Incident date: May 9, 2019
TL* THE CONTACT OWNS A 2017 (NA) PIERCE SABER 2017 FIRE TRUCK. THE CONTACT STATED THAT THE VEHICLE PRODUCED POOR DEF FLUID QUALITY IN THE DEF FLUID SENSOR, WHICH CAUSED THE VEHICLE TO DERATE. THE MANUFACTURER WAS CONTACTED AND SENT NEW DEF TANK HEADERS THAT WERE INSTALLED AT THE FIRE STATION EXPERIENCING MULTIPLE REPEAT FAILURES IN 6 TRUCKS ALL 2017 MODELS. THE DEF TANK IS BUILT FOR PIERCE BY AN O... Read more
PIERCE SABER (2016) - UNKNOWN OR OTHER Mar 28, 2019
Incident date: Feb 24, 2019
CITY OF DAYTON FIRE-RESCUE FIREFIGHTERS WERE RETURNING FROM A FIRE ALARM WHEN THEY NOTICED A "BURNING WIRES" SMELL IN THE PASSENGER COMPARTMENT OF THE 2016 PIERCE SABER THEY WERE DRIVING. AS FIREFIGHTERS WERE ATTEMPTING TO FIND A SAFE LOCATION TO STOP THE TRUCK, ALL OF THE CAB AND DASH LIGHTS BEGAN TO FLICKER ON AND OFF REPEATEDLY. THE PASSENGER COMPARTMENT OF THE TRUCK RAPIDLY FILLED WITH SMOKE... Read more
Fire 2 injured
PIERCE SABER (2016) - ELECTRICAL SYSTEM Mar 28, 2019
Incident date: Feb 24, 2019
CITY OF DAYTON FIRE-RESCUE FIREFIGHTERS WERE RETURNING FROM A FIRE ALARM WHEN THEY NOTICED A "BURNING WIRES" SMELL IN THE PASSENGER COMPARTMENT OF THE 2016 PIERCE SABER THEY WERE DRIVING. AS FIREFIGHTERS WERE ATTEMPTING TO FIND A SAFE LOCATION TO STOP THE TRUCK, ALL OF THE CAB AND DASH LIGHTS BEGAN TO FLICKER ON AND OFF REPEATEDLY. THE PASSENGER COMPARTMENT OF THE TRUCK RAPIDLY FILLED WITH SMOKE... Read more
Fire 2 injured
PIERCE SABER (2016) - SERVICE BRAKES Mar 28, 2019
Incident date: Feb 24, 2019
CITY OF DAYTON FIRE-RESCUE FIREFIGHTERS WERE RETURNING FROM A FIRE ALARM WHEN THEY NOTICED A "BURNING WIRES" SMELL IN THE PASSENGER COMPARTMENT OF THE 2016 PIERCE SABER THEY WERE DRIVING. AS FIREFIGHTERS WERE ATTEMPTING TO FIND A SAFE LOCATION TO STOP THE TRUCK, ALL OF THE CAB AND DASH LIGHTS BEGAN TO FLICKER ON AND OFF REPEATEDLY. THE PASSENGER COMPARTMENT OF THE TRUCK RAPIDLY FILLED WITH SMOKE... Read more
Fire 2 injured
PIERCE 75' ALUMINUM LADDER (2005) - UNKNOWN OR OTHER Jul 2, 2018
Incident date: May 1, 2018
ON APRIL 11, 2018, WHILE OPERATING AT A TWO ALARM FIRE AT A THREE STORY RESIDENTIAL BUILDING, A 95 FOOT MID MOUNT AERIAL PLATFORM FAILED WITHOUT WARNING. THE BUCKET TRUCK WAS STATIONARY AND LADDER WAS EXTENDED TO ROOF. THE BUCKET WAS UNMANNED AND NO ONE WAS AT THE TURNTABLE. DURING OPERATIONS, THE LADDER DROPPED ONTO THE ROOF, AND THEN BUCKLED.
Crash
PIERCE QUANTUM (2009) - STRUCTURE:BODY Jun 12, 2018
Incident date: Jun 12, 2018
WHEN THE RIGHT FRONT CAB DOOR WAS OPENED THE PNEUMATIC OPERATED ACCESS STEPS DID NOT LOWER. HAD A PERSON NOT BEEN STANDING OUTSIDE THE TRUCK AND STOPPED THE OCCUPANT FROM EXITING THE TRUCK HE WOULD HAVE FALLEN TO THE GROUND. THIS HAPPENED TO OUR 2005 PIERCE QUANTUM IN SEPTEMBER OF 2017 AND A INJURY DID ACCRUE. THIS UNSAFE CONDITION IS CAUSED BY THE STEP ACTUATING ROD BENDING AND GETTING STUCK I... Read more
PIERCE ARROW XT (2016) - UNKNOWN OR OTHER Jun 12, 2018
Incident date: Dec 30, 2017
WHILE OPERATING ON AN INCIDENT , PAT708 WAS IN THE PROCESS OF EXTENDING WHEN THE LADDER SWUNG TO THE RIGHT WITHOUT ANY ROTATION CONTROL BEING USED. THE UNEXPECTED ROTATION WAS APPROX. 10' TO THE RIGHT. THIS HAPPENED ONE ADDITIONAL TIME ON THE SAME INCIDENT WITH THE SAME VARIABLES IN PLACE. THIS UNIT WAS OOS LAST WEEK FOR THE SAME PROBLEM WITH NO OBVIOUS SOLUTION. PIERCE DEALER TOOK UNIT BACK; AFT... Read more
PIERCE ARROW XT (2016) - UNKNOWN OR OTHER Jun 12, 2018
Incident date: Dec 22, 2017
DURING A DRIVERS TRAINING TEST THE AERIAL WAS BEING EXTENDED IN SLOW MODE, WITH OUT WARNING THE AERIAL SWUNG 30 FEET TO THE RIGHT AT FAST RATE OF SPEED. DURING THE EVENT NO CONTACT WAS MADE WITH THE RIGHT/LEFT ROTATION CONTROL. THE AERIAL WAS TAKEN OUT OF SERVICE AS A SAFETY CONCERN. AFTER EXTENSIVE TESTING AT CMF, THE PROBLEM COULD NOT BE DUPLICATED AND UNIT WAS RETURNED TO SERVICE.
PIERCE ARROW XT (2016) - UNKNOWN OR OTHER Jun 12, 2018
Incident date: Jun 11, 2018
VEHICLE PARKED, JACKING SYSTEM DOWN AS REQUIRED FOR AERIAL OPERATION, AERIAL BEING OPERATED FROM THE PLATFORM BUCKET, MADE AN UNCONTROLLED MOVEMENT TO THE RIGHT AFTER BEING ROTATED LEFT, THEN BEING EXTENDED. AERIAL MADE AN ABRUPT ROTATION TO THE RIGHT UNCONTROLLED AND STRUCK A FLAGPOLE. ## VIN PASSED ## PIERCE ARROW XT 2016 100' AERIAL PLATFORM ##
PIERCE ARROW XT (2016) - UNKNOWN OR OTHER Jun 12, 2018
Incident date: Mar 15, 2018
UNIT WAS BEING USED BY THE "AERIAL APPARATUS OPERATOR CLASS" AT THE ACADEMY. INSTRUCTOR STATED THAT THE LADDER WAS BEING OPERATED FROM THE BUCKET WHILE SLIGHTLY EXTENDED AND AT APPROXIMATELY A 35 DEGREE ANGLE. INSTRUCTOR STATED THAT THE LADDER WAS BEING ROTATED TO THE RIGHT AND WHEN THE ROTATION CONTROL WAS RELEASED, THE LADDER CONTINUED TO ROTATE RIGHT ABOUT 20-30 FEET AFTER THE CONTROL WAS RELEA... Read more
PIERCE VELOCITY (2016) - WHEELS Mar 3, 2018
Incident date: Jan 15, 2018
2016 PIERCE VELOCITY LADDER TRUCK WITH TAK-4 ALL STEER. VEHICLE IS EQUIPPED WITH STEEL WHEELS. ALL FOUR WHEELS ON BOTH REAR AXLES ARE RUSTING. RUST APPEARS TO BE IN PORTION OF WHEEL WHERE WATER IS ALLOWED TO POOL WHEN VEHICLE IS PARKED. LADDER TRUCK HAS BEEN IN SERVICE APPROXIMATELY 18 MONTHS.
PIERCE QUANTUM (2005) - STRUCTURE:BODY Sep 22, 2017
Incident date: Sep 15, 2017
AFTER PARKING THE TRUCK WHEN THE DRIVER OPENED HIS DOOR THE STEPS DID NOT OPEN UP AND HE FELL TO THE GROUND. AFTER INVESTIGATING THE ACCIDENT WE FOUND THAT THE ACTUATING ROD THAT RAISED AND LOWERS THE STEPS WAS BENT AND PREVENTED THE STEPS FROM LOWERING. WE FEEL THAT THE SYSTEM SHOULD HAVE A FAIL SAFE AND THERE SHOULD BE A LARGER WARNING LABEL THAT CAN BE SEEN FROM THE RIDING POSITION.
1 injured
PIERCE ARROW XT (2016) - SUSPENSION Jul 12, 2017
Incident date: Jul 12, 2017
BOLTS SECURING SWAY BAR TO SUSPENSION COMING LOOSE AGAIN (SECOND TIME). REPLACED HARDWARE AND TORQUED. DEALER PERFORMED FIRST REPAIR. WE HAVE HARDWARE HERE FROM FIRST REPAIR.
PIERCE ARROW XT (2016) - SUSPENSION Jul 12, 2017
Incident date: Jul 12, 2017
BOLTS THAT HOLD SWAY BAR TO SUSPENSION HAVE COME LOOSE FOR THE SECOND TIME. DEALER CAME ON SITE THE FIRST TIME AND REPLACED THE HARDWARE. WE HAVE THE BOLTS FROM THE FIRST REPAIR.
PIERCE IMPEL (2007) - SUSPENSION Nov 25, 2015
Incident date: Nov 18, 2015
REF: NHTSA #15V615000 VOQ #10671053 1/8/15 WE FILED A COMPLAINT THAT OUR '07 PIERCE IMPEL FIRE TRUCK HAD A STEERING ISSUE, OPERATOR DID NOT FEEL IN CONTROL, AND MECHANICS FOUND BALL JOINTS FAILED. THERE IS A 910 PIERCE FIRE TRUCK RECALL THAT REFERENCE OUR COMPLAINT. THE RECALL COVERS 06/07 ARROW, QUANTUM, DASH, LANCE, AND ENFORCER. HOW CAN WE FILE THE COMPLAINT ON A PIERCE IMPEL, SEND FAILED B... Read more
PIERCE IMPEL (2007) - STEERING Nov 25, 2015
Incident date: Nov 18, 2015
REF: NHTSA #15V615000 VOQ #10671053 1/8/15 WE FILED A COMPLAINT THAT OUR '07 PIERCE IMPEL FIRE TRUCK HAD A STEERING ISSUE, OPERATOR DID NOT FEEL IN CONTROL, AND MECHANICS FOUND BALL JOINTS FAILED. THERE IS A 910 PIERCE FIRE TRUCK RECALL THAT REFERENCE OUR COMPLAINT. THE RECALL COVERS 06/07 ARROW, QUANTUM, DASH, LANCE, AND ENFORCER. HOW CAN WE FILE THE COMPLAINT ON A PIERCE IMPEL, SEND FAILED B... Read more
PIERCE IMPEL (2007) - SUSPENSION Apr 1, 2015
Incident date: Mar 7, 2015
3/7/15, THIS FIRE TRUCK HAD STEERING ISSUES. THE CREW WAS RETURNING FROM A FIRE CALL. THE CREW CALLED THE ON-CALL TECHNICIAN AND REPORTED THE TRUCK WAS HARD TO DRIVE, HARD TO CONTROL, AND NOT SAFE. THE TECHNICIAN TEST DROVE AND AGREED WITH THE DRIVER. THE ILL STEERING TRUCK WAS TAKEN OUT OF SERVICE. (HISTORY WITH THIS TRUCK, BALL JOINTS WERE INSPECTED ON MONTH PRIOR TO THIS INCIDENT. THE BALL JOIN... Read more
PIERCE IMPEL (2007) - STEERING Apr 1, 2015
Incident date: Mar 7, 2015
3/7/15, THIS FIRE TRUCK HAD STEERING ISSUES. THE CREW WAS RETURNING FROM A FIRE CALL. THE CREW CALLED THE ON-CALL TECHNICIAN AND REPORTED THE TRUCK WAS HARD TO DRIVE, HARD TO CONTROL, AND NOT SAFE. THE TECHNICIAN TEST DROVE AND AGREED WITH THE DRIVER. THE ILL STEERING TRUCK WAS TAKEN OUT OF SERVICE. (HISTORY WITH THIS TRUCK, BALL JOINTS WERE INSPECTED ON MONTH PRIOR TO THIS INCIDENT. THE BALL JOIN... Read more
PIERCE IMPEL (2007) - SUSPENSION Jan 8, 2015
Incident date: Nov 28, 2014
THE DRIVER OF THE FIRE TRUCK REPORTED THAT THE TRUCK WAS NOT STEERING CORRECTLY DRIVING DOWN THE ROAD. THE TRUCK WAS BROUGHT TO MARTIN COUNTY FIRE RESCUE FLEET SERVICES SHOP. IT WAS CONFIRMED THERE WAS AN ISSUE WITH THE TAK4 STEERING SYSTEM, BALL JOINTS. THE BALL JOINTS WERE REMOVED FROM THE TRUCK AND FOUND THAT THE BALL JOINT LUBE FOR LIFE COATING WAS BREAKING AWAY FROM THE BALL JOINT CAPS, THERE... Read more
PIERCE IMPEL (2007) - STEERING Jan 8, 2015
Incident date: Nov 28, 2014
THE DRIVER OF THE FIRE TRUCK REPORTED THAT THE TRUCK WAS NOT STEERING CORRECTLY DRIVING DOWN THE ROAD. THE TRUCK WAS BROUGHT TO MARTIN COUNTY FIRE RESCUE FLEET SERVICES SHOP. IT WAS CONFIRMED THERE WAS AN ISSUE WITH THE TAK4 STEERING SYSTEM, BALL JOINTS. THE BALL JOINTS WERE REMOVED FROM THE TRUCK AND FOUND THAT THE BALL JOINT LUBE FOR LIFE COATING WAS BREAKING AWAY FROM THE BALL JOINT CAPS, THERE... Read more
PIERCE FIRE TRUCK (9999) - EQUIPMENT Feb 19, 2014
Incident date: Feb 3, 2014
PIERCE FIRE TRUCKS. CONSUMER REQUESTS RECALL INFORMATION ON VEHICLES. *SMD THE CONSUMER REFERENCED RECALL # 13V525000
PIERCE ARROW (2013) - PARKING BRAKE May 21, 2013
Incident date: Apr 17, 2013
NO PARKING BRAKE...UNIT ROLLED WITH PARKING BRAKE KNOB ACTIVATED. THIS HAS OCCURRED ON 4 OTHER NEW UNITS THAT WE OWN AND I UNDERSTAND THAT OTHER FIRE DEPARTMENTS HAVE EXPERIENCED THE SAME INVERSION VALVE FAILURE. LAST FAILURE WAS FRIDAY MAY 17 ON [XXX], A SISTER UNIT. TWO AERIAL LADDERS AND ANOTHER PUMPER [XXX] HAVE EXPERIENCED THE SAME ISSUES. INFORMATION REDACTED PURSUANT TO THE FREEDOM O... Read more
PIERCE ARROW (2013) - SERVICE BRAKES May 21, 2013
Incident date: Apr 17, 2013
NO PARKING BRAKE...UNIT ROLLED WITH PARKING BRAKE KNOB ACTIVATED. THIS HAS OCCURRED ON 4 OTHER NEW UNITS THAT WE OWN AND I UNDERSTAND THAT OTHER FIRE DEPARTMENTS HAVE EXPERIENCED THE SAME INVERSION VALVE FAILURE. LAST FAILURE WAS FRIDAY MAY 17 ON [XXX], A SISTER UNIT. TWO AERIAL LADDERS AND ANOTHER PUMPER [XXX] HAVE EXPERIENCED THE SAME ISSUES. INFORMATION REDACTED PURSUANT TO THE FREEDOM O... Read more
PIERCE ARROW XT (2008) - ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER Aug 13, 2012
Incident date: Apr 14, 2012
OUR 2008 PIERCE FIRE TANKER/PUMPER TRUCK WAS RESPONDING TO A BLAZE OUTSIDE OF COROLLA IN THE OUTER BANKS. ACCORDING TO THE DRIVER, WHEN HE CAME TO WHERE TO THE TRUCK WAS NEEDED TO ASSIST THE OTHER TRUCKS CONTROLLING THE FIRE, HE SAW A RED LIGHT ILLUMINATE ON THE DASH AND IMMEDIATELY A BALL OF FLAMES ERRUPTED FROM UNDERNEATH THE TRUCK. NO DAMAGE WAS DONE INSIDE THE CAB BUT ALOT OF WIRING AND OTHE... Read more
Fire
PIERCE DASH (2007) - SUSPENSION May 19, 2012
Incident date: Mar 9, 2011
FIRE FIGHTERS COMPLAINT: STEERING WHEEL MUST BE TURNED ALMOST 360 DEGREE'S, BEFORE THE TRUCK WILL START TO TURN. EVT TECHNICIANS FOUND THE BOLTS ON BOTH GEAR BOXES BACKED OUT. TAK-4 IS ON HUNDREDS OF FIRE APPARATUS, AND THE PROBLEMS ARE NATION WIDE. PLEASE ADDRESS THE ISSUES, BEFORE A FATALITY! *TR
PIERCE DASH (2007) - STEERING May 19, 2012
Incident date: Mar 9, 2011
FIRE FIGHTERS COMPLAINT: STEERING WHEEL MUST BE TURNED ALMOST 360 DEGREE'S, BEFORE THE TRUCK WILL START TO TURN. EVT TECHNICIANS FOUND THE BOLTS ON BOTH GEAR BOXES BACKED OUT. TAK-4 IS ON HUNDREDS OF FIRE APPARATUS, AND THE PROBLEMS ARE NATION WIDE. PLEASE ADDRESS THE ISSUES, BEFORE A FATALITY! *TR
PIERCE DASH (2004) - SUSPENSION May 19, 2012
Incident date: Nov 16, 2011
THE STAINLESS STEEL ALL THREAD, USED TO DIVIDE TORQUE TO THE TORSION BARS ON A TAK-4 SUSPENSION FAILED. THE AERIAL/PLATFORM LEANED HARD TO THE LEFT, ALMOST HITTING MULTIPLE VEHICLES. A MIRACLE NO ONE WAS KILLED. *TR
PIERCE DASH (2004) - STEERING May 19, 2012
Incident date: Nov 16, 2011
THE STAINLESS STEEL ALL THREAD, USED TO DIVIDE TORQUE TO THE TORSION BARS ON A TAK-4 SUSPENSION FAILED. THE AERIAL/PLATFORM LEANED HARD TO THE LEFT, ALMOST HITTING MULTIPLE VEHICLES. A MIRACLE NO ONE WAS KILLED. *TR
PIERCE PIERCE (2002) - FUEL SYSTEM, GASOLINE Feb 9, 2011
Incident date: Feb 1, 2011
TL*THE CONTACT OWNS A 2002 PIERCE PIERCE. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED THE FUEL TANK HAD SEPARATED FROM THE VEHICLE AND WAS LYING ON THE GROUND. THE CONTACT ALSO NOTICED THAT THE FUEL TANK STRAPS WERE SEVERELY CORRODED. THE CONTACT ORDERED THE NECESSARY PARTS AND REPAIRED THE FUEL TANK HIMSELF. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.
PIERCE QUANTUM (2001) - STEERING Jul 2, 2010
Incident date: Apr 10, 2010
AS A SERGEANT WITH THE MASS STATE POLICE RECONSTRUCTION TEAM WITH A BSME DEGREE, I'M INVESTIGATING AN INCIDENT WHEREAS A PIERCE FIRE TRUCK ROLLEDOVER @ 30 MPH WHILE TRAVELING ON A FLAT, LEVEL, AND STRAIGHT ROADWAY. EVERYTHING POINT TO A OSHKOSH ALL STEER MALIFUNCTION. PIERCE SAID THE PROBLEM WAS CAUSE BY UNEVEN BRAKING, I (AS AN ENGINEER) SAY NO. ALL EVIDENCE POINTS TO A MALFUNCTION OF THE REAR ST... Read more
Crash 4 injured
PIERCE IMPEL (2008) - ELECTRONIC STABILITY CONTROL (ESC) Sep 1, 2009
Incident date: Apr 1, 2009
IN REGARDS TO RECALL 09V-023. IT APPEARS TO ME THAT THERE IS A LARGER PROBLEM. THAT IS THAT THE ESC SYSTEM DOES NOT INDICATE THAT THERE IS A DEFECT OR FAULT EVEN AFTER THESE SENSORS FAIL. ALSO THAT THE SOFTWARE TO DIAGNOSE THESE SYSTEMS CAN NOT READ WHAT THE SENSORS ARE ACTUALLY DOING OR RECORD ANY PROBLEMS. TWO OF OUR VEHICLE WERE INVOLVED WITH THE COMPANY RECALLING THE SENSORS AFTER THEY BOTH HA... Read more
PIERCE ARROW XT (2005) - SEAT BELTS:FRONT:RETRACTOR Nov 14, 2007
Incident date: Apr 5, 2005
SEAT BELT DOES NOT RETRACT FULLY AND GETS CAUGHT IN NADDER PIN AND DAMAGES THE BELT. TO REPLACE BELT, ENTIRE ASSEMBLY MUST BE REPLACED MALE AND FEMALE SIDES. *TR
PIERCE ENFORCER (2006) - ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN Jun 20, 2007
Incident date: Jun 18, 2007
TL*THE CONTACT OWNS A 2006 PETERBILT 379. THE CORRECT MANUFACTURER AND MODEL NUMBER OF THE VEHICLE WERE UNAVAILABLE IN THE DROP DOWN MENU. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY IN THE SHOP FOR SHOCK LOAD REPAIR. THE MECHANIC REPLACED THE COMPONENT FOR THE SHOCK LOAD AND THE CLUTCH, WHICH TOTALED $5,000. ON JUNE 19, 2007, THE FAN DISLODGED AND STRUCK THE RADIATOR. THIS CAUSED THE AN... Read more
PIERCE DASH (1999) - WHEELS:RIM Aug 2, 2005
Incident date: May 15, 2005
CRACKING OF FRONT RIMS. *JB
PIERCE DASH (2000) - SUSPENSION Dec 6, 2004
Incident date: Apr 5, 2004
PERSONNEL EXPERIENCED A MALFUNCTION OF THE OSHKOSH TRUCK CORP. ALL STEER ALL WHEEL STEERING SYSTEM ON 2002 PIERCE MANUFACTURING FIRE APPARATUS. AT ABOUT 45 M H, THE REAR WHEELS ON THE THIRD AXLE TURNED OUT OF ALIGNMENT WITH THE FORWARD DIRECTION OF THE VEHICLE. THIS CONDITION MADE IT DIFFICULT TO MAINTAIN CONTROL OF THE VEHICLE WITHIN THE CONFINES OF A SINGLE TRAFFIC LANE, AND COULD HAVE RESULTE... Read more
PIERCE CUSTOM CONTENDER (2001) - SEAT BELTS:FRONT Nov 12, 2004
Incident date: Oct 8, 2004
IT WAS IMPOSSIBLE TO PUT THE SAFETY BELT ON WHILE SITTING IN THE FACE FORWARD POSITION. ONE HAD TO TURN ALL THE WAY AROUND TO ATTACH THE SAFETY BELT. *AK
Crash 3 injured 1 deaths
PIERCE FIRE TRUCK (2001) - STEERING Jul 29, 2004
Incident date: Jan 1, 1901
LTR REQUEST NHTSA INVESTIGATE INCIDENTS OF FAILURE OF THE ALL STEER SYSTEM (ELECTRONIC ALL WHEEL STEERING) THAT OCCURRED IN TRUCKS IN FIVE OF THEIR FIRE DEPARTMENTS.*MR WHEN THE ALL STEER SYSTEM FAILED THE REAR AXLE OF THE APPARATUS TURNED AT AN ANGLE WHILE THE FIRE TRUCK WAS IN OPERATION, SWINGING THE END OF THE FIRE TRUCK OUT OF CONTROL. *NM
PIERCE DASH (2000) - WHEELS:RIM Mar 17, 2004
Incident date: Sep 24, 2002
THE LEFT FRONT WHEEL/RIM CRACKED FROM AIR VALVE OPENING TO A LUG OPENING. THE CRACK IS COMPLETELY THROUGH ON BOTH SIDES. *NM
PIERCE DASH (2000) - WHEELS:RIM Mar 17, 2004
Incident date: Mar 1, 2004
CRACK IN RIGHT FRONT WHEEL FROM AIR VALVE OPENING TO A LUG OPENING. THE CRACK IS COMPLETELY THROUGH FROM THE OUTSIDE THROUGH THE INSIDE. SAME PROBLEM AROSE ONE YEAR AGO ON THE LEFT WHEEL. *NM
PIERCE PIERCE (9999) - SEATS Mar 7, 1996
Incident date: Jun 28, 1995
BOSTRUM AIR RIDE SEAT 705E PROPELLED DRIVER UPWARDS WHEN CROSSING RAILROAD TRACKS, RESULTING IN INJURY. (1ST VEHICLE ON 601095, 601096, 601097)*DSH
1 injured
PIERCE PIERCE (9999) - SEATS Mar 7, 1996
Incident date: Jun 28, 1995
BOSTRUM AIR RIDE SEAT 705E PROPELLED DRIVER UPWARDS WHEN CROSSING RAILROAD TRACKS, RESULTING IN INJURY. (1ST VEHICLE ON 601095, 601096, 601097)*DSH
1 injured