Showing 48 complaints for PIERCE
Incident date: Nov 26, 2024
On October 28, 2024 and again on November 26, 2024, a warning light appeared on the dash which said “ check hybrid system stop safely” Within 20 seconds both times , the car became inoperable . When I stepped on the gas nothing happened . The first time I was blocking major traffic , the second time I was on an interstate in the right lane and had time to pull over. In about 15 minutes the
... light went off and the car drove as normal. The dealer has had the car after both instances , currently for 28 days, and has not been able to replicate the problem .Read more
Incident date: Dec 5, 2023
The backup camera installed on 2024 Honda Accord Hybrid EXL is of poor quality at night. When backing up at night backup camera image is extremely "foggy" and pixelated making it very difficult to see compared with our other vehicles. Nearly ran over family member backing up as I could not make out their image. During daytime / light, camera image is fine.
Incident date: Aug 17, 2022
While working at the scene of a residential structure fire, the Pierce aerial ladder was extended with three firefighters on the platform conducting ventilation operations. During the operation fire conditions rapidly changed engulfing the platform in fire. A crew member on the platform engaged the control pulling it down to raise the aerial device and the aerial slammed into roof of the residenti
... al structure, the aerial device lowering instead of raising. This increased the intensity of the fire and created warning alarms to go off on the CommandZone screen including collision avoidance and temperature warning. A firefighter on the turntable seeing what was happening raised the aerial device utilizing the controls on the turntable. Fearing for their lives, one firefighter jumped off the platform to an adjoining roof and the other two firefighter descended down the aerial ladder. Two firefighters received 1st degree burns and one firefighter received 2nd degree burns to his scalp. The platform of the aerial device sustained significant heat damage as depicted in the attached photos. This vehicle was part of NHSTA recall 19V-022, Pierce’s recall number is 74B295. Pierce states the recall was completed on this vehicle on April 4, 2019. At this time we are waiting on Pierce Manufacturing to provide further direction on repairs.Read more
Fire
3 injured
Incident date: Feb 1, 2022
Frame rail corrosion affecting 1/3 thickness of frame material. Design defect allowing road debris to accumulate between frame rails.
Incident date: Oct 20, 2019
DEF HEADER MALFUNCTION. DEF QUALITY SENSOR MALFUNCTION. DEF GAUGE PEGS OUR TO OVERFILLED. CHECK ENGINE LIGHT ON. POSSIBLE ENGINE DERATE AND SHUT DOWN WHILE RESPONDING TO EMERGENCIES. THIS SHOULD BE A WARRANTY CLAIM BUT PIERCE MANUFACTURING IS CHARGING COSTUMER FOR REPAIR AND UNSUPPORTIVE OF US ARMY PROPERTY.
Incident date: Oct 20, 2019
DEF HEADER MALFUNCTION. DEF QUALITY SENSOR MALFUNCTION. DEF GAUGE PEGS OUR TO OVERFILLED. CHECK ENGINE LIGHT ON. POSSIBLE ENGINE DERATE AND SHUT DOWN WHILE RESPONDING TO EMERGENCIES. THIS SHOULD BE A WARRANTY CLAIM BUT PIERCE MANUFACTURING IS CHARGING COSTUMER FOR REPAIR AND UNSUPPORTIVE OF US ARMY PROPERTY.
Incident date: May 15, 2019
TL* THE CONTACT OWNS A 2017 PIERCE FIRE TRUCK. THE CONTACT STATED THAT THE VEHICLE PRODUCED POOR DEF FAULT CODES IN THE DEF FLUID SENSOR, WHICH CAUSED THE VEHICLE TO DECELERATE. THE MANUFACTURER WAS CONTACTED AND SENT NEW DEF TANK HEADERS THAT WERE INSTALLED AT THE FIRE STATION. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 29,549. *BF *TR
Incident date: May 9, 2019
TL* THE CONTACT OWNS A 2017 (NA) PIERCE SABER 2017 FIRE TRUCK. THE CONTACT STATED THAT THE VEHICLE PRODUCED POOR DEF FLUID QUALITY IN THE DEF FLUID SENSOR, WHICH CAUSED THE VEHICLE TO DERATE. THE MANUFACTURER WAS CONTACTED AND SENT NEW DEF TANK HEADERS THAT WERE INSTALLED AT THE FIRE STATION EXPERIENCING MULTIPLE REPEAT FAILURES IN 6 TRUCKS ALL 2017 MODELS. THE DEF TANK IS BUILT FOR PIERCE BY AN O
... UTSIDE VENDOR. PIERCE HAS NOT SOLVED THE PROBLEM. ALL 6 TRUCKS EXPERIENCING MULTIPLE DEF HEADER DEF QUALITY FAULTS. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 29,549. *BF*JBRead more
Incident date: Feb 24, 2019
CITY OF DAYTON FIRE-RESCUE FIREFIGHTERS WERE RETURNING FROM A FIRE ALARM WHEN THEY NOTICED A "BURNING WIRES" SMELL IN THE PASSENGER COMPARTMENT OF THE 2016 PIERCE SABER THEY WERE DRIVING. AS FIREFIGHTERS WERE ATTEMPTING TO FIND A SAFE LOCATION TO STOP THE TRUCK, ALL OF THE CAB AND DASH LIGHTS BEGAN TO FLICKER ON AND OFF REPEATEDLY. THE PASSENGER COMPARTMENT OF THE TRUCK RAPIDLY FILLED WITH SMOKE
... AND THE DRIVER/OPERATOR HAD TO MAKE AN EMERGENCY STOP WITH HIS VISION IMPAIRED BY SMOKE. AS FIREFIGHTERS WERE EXITING THE APPARATUS, THE DRIVER/OPERATOR WAS ABLE TO SHUT THE ENGINE DOWN AND TURN OFF THE ELECTRICAL POWER. FIREFIGHTERS HAD TO REMOVE TWO PANELS IN THE PASSENGER SIDE DASH/FLOORBOARD TO EXPOSE THE FLAMES. THE FIRE WAS EXTINGUISHED WITH AN ABC DRY CHEMICAL EXTINGUISHER. TWO FIREFIGHTERS WERE EXPOSED TO SMOKE AND TOXIC GASES PRODUCED BY FLAMING COMBUSTION. BOTH WERE EVALUATED ON SCENE AND REFUSED FURTHER MEDICAL TREATMENT AT THAT TIME. THE FLAMES WERE SEEN BEHIND THE CIRCUIT BOARD/FUSE PANEL, BUT THE HEAT WAS CONDUCTED THROUGH THE PANEL CAUSING DAMAGE AND DISCOLORATION TO THE FRONT OF THE BOARD. SUBSEQUENT INSPECTION BY A PIERCE CERTIFIED MECHANIC (EVS FIRE APPARATUS) INDICATED THAT THE FIRE WAS CAUSED BY ELECTRICAL ARCING CAUSED BY A COOLANT LEAK IN THE TRUCK'S HEATER CORE. HE REPORTED THAT THE FLUID HAD PENETRATED THE RELAY CONNECTED TO THE BACK OF THE BOARD THAT CONTROLLED THE ABS BRAKING SYSTEM. THIS CASE APPEARS TO BE CONNECTED TO THE NATIONAL HIGHWAY TRANSPORTATION SAFETY ADMINISTRATION'S CASE #16V148000 AS THE TRUCK WAS MANUFACTURED IN JANUARY OF 2016, BUT WAS NEVER RECALLED.Read more
Fire
2 injured
Incident date: Feb 24, 2019
CITY OF DAYTON FIRE-RESCUE FIREFIGHTERS WERE RETURNING FROM A FIRE ALARM WHEN THEY NOTICED A "BURNING WIRES" SMELL IN THE PASSENGER COMPARTMENT OF THE 2016 PIERCE SABER THEY WERE DRIVING. AS FIREFIGHTERS WERE ATTEMPTING TO FIND A SAFE LOCATION TO STOP THE TRUCK, ALL OF THE CAB AND DASH LIGHTS BEGAN TO FLICKER ON AND OFF REPEATEDLY. THE PASSENGER COMPARTMENT OF THE TRUCK RAPIDLY FILLED WITH SMOKE
... AND THE DRIVER/OPERATOR HAD TO MAKE AN EMERGENCY STOP WITH HIS VISION IMPAIRED BY SMOKE. AS FIREFIGHTERS WERE EXITING THE APPARATUS, THE DRIVER/OPERATOR WAS ABLE TO SHUT THE ENGINE DOWN AND TURN OFF THE ELECTRICAL POWER. FIREFIGHTERS HAD TO REMOVE TWO PANELS IN THE PASSENGER SIDE DASH/FLOORBOARD TO EXPOSE THE FLAMES. THE FIRE WAS EXTINGUISHED WITH AN ABC DRY CHEMICAL EXTINGUISHER. TWO FIREFIGHTERS WERE EXPOSED TO SMOKE AND TOXIC GASES PRODUCED BY FLAMING COMBUSTION. BOTH WERE EVALUATED ON SCENE AND REFUSED FURTHER MEDICAL TREATMENT AT THAT TIME. THE FLAMES WERE SEEN BEHIND THE CIRCUIT BOARD/FUSE PANEL, BUT THE HEAT WAS CONDUCTED THROUGH THE PANEL CAUSING DAMAGE AND DISCOLORATION TO THE FRONT OF THE BOARD. SUBSEQUENT INSPECTION BY A PIERCE CERTIFIED MECHANIC (EVS FIRE APPARATUS) INDICATED THAT THE FIRE WAS CAUSED BY ELECTRICAL ARCING CAUSED BY A COOLANT LEAK IN THE TRUCK'S HEATER CORE. HE REPORTED THAT THE FLUID HAD PENETRATED THE RELAY CONNECTED TO THE BACK OF THE BOARD THAT CONTROLLED THE ABS BRAKING SYSTEM. THIS CASE APPEARS TO BE CONNECTED TO THE NATIONAL HIGHWAY TRANSPORTATION SAFETY ADMINISTRATION'S CASE #16V148000 AS THE TRUCK WAS MANUFACTURED IN JANUARY OF 2016, BUT WAS NEVER RECALLED.Read more
Fire
2 injured
Incident date: Feb 24, 2019
CITY OF DAYTON FIRE-RESCUE FIREFIGHTERS WERE RETURNING FROM A FIRE ALARM WHEN THEY NOTICED A "BURNING WIRES" SMELL IN THE PASSENGER COMPARTMENT OF THE 2016 PIERCE SABER THEY WERE DRIVING. AS FIREFIGHTERS WERE ATTEMPTING TO FIND A SAFE LOCATION TO STOP THE TRUCK, ALL OF THE CAB AND DASH LIGHTS BEGAN TO FLICKER ON AND OFF REPEATEDLY. THE PASSENGER COMPARTMENT OF THE TRUCK RAPIDLY FILLED WITH SMOKE
... AND THE DRIVER/OPERATOR HAD TO MAKE AN EMERGENCY STOP WITH HIS VISION IMPAIRED BY SMOKE. AS FIREFIGHTERS WERE EXITING THE APPARATUS, THE DRIVER/OPERATOR WAS ABLE TO SHUT THE ENGINE DOWN AND TURN OFF THE ELECTRICAL POWER. FIREFIGHTERS HAD TO REMOVE TWO PANELS IN THE PASSENGER SIDE DASH/FLOORBOARD TO EXPOSE THE FLAMES. THE FIRE WAS EXTINGUISHED WITH AN ABC DRY CHEMICAL EXTINGUISHER. TWO FIREFIGHTERS WERE EXPOSED TO SMOKE AND TOXIC GASES PRODUCED BY FLAMING COMBUSTION. BOTH WERE EVALUATED ON SCENE AND REFUSED FURTHER MEDICAL TREATMENT AT THAT TIME. THE FLAMES WERE SEEN BEHIND THE CIRCUIT BOARD/FUSE PANEL, BUT THE HEAT WAS CONDUCTED THROUGH THE PANEL CAUSING DAMAGE AND DISCOLORATION TO THE FRONT OF THE BOARD. SUBSEQUENT INSPECTION BY A PIERCE CERTIFIED MECHANIC (EVS FIRE APPARATUS) INDICATED THAT THE FIRE WAS CAUSED BY ELECTRICAL ARCING CAUSED BY A COOLANT LEAK IN THE TRUCK'S HEATER CORE. HE REPORTED THAT THE FLUID HAD PENETRATED THE RELAY CONNECTED TO THE BACK OF THE BOARD THAT CONTROLLED THE ABS BRAKING SYSTEM. THIS CASE APPEARS TO BE CONNECTED TO THE NATIONAL HIGHWAY TRANSPORTATION SAFETY ADMINISTRATION'S CASE #16V148000 AS THE TRUCK WAS MANUFACTURED IN JANUARY OF 2016, BUT WAS NEVER RECALLED.Read more
Fire
2 injured
Incident date: May 1, 2018
ON APRIL 11, 2018, WHILE OPERATING AT A TWO ALARM FIRE AT A THREE STORY RESIDENTIAL BUILDING, A 95 FOOT MID MOUNT AERIAL PLATFORM FAILED WITHOUT WARNING. THE BUCKET TRUCK WAS STATIONARY AND LADDER WAS EXTENDED TO ROOF. THE BUCKET WAS UNMANNED AND NO ONE WAS AT THE TURNTABLE. DURING OPERATIONS, THE LADDER DROPPED ONTO THE ROOF, AND THEN BUCKLED.
Crash
Incident date: Jun 12, 2018
WHEN THE RIGHT FRONT CAB DOOR WAS OPENED THE PNEUMATIC OPERATED ACCESS STEPS DID NOT LOWER. HAD A PERSON NOT BEEN STANDING OUTSIDE THE TRUCK AND STOPPED THE OCCUPANT FROM EXITING THE TRUCK HE WOULD HAVE FALLEN TO THE GROUND. THIS HAPPENED TO OUR 2005 PIERCE QUANTUM IN SEPTEMBER OF 2017 AND A INJURY DID ACCRUE. THIS UNSAFE CONDITION IS CAUSED BY THE STEP ACTUATING ROD BENDING AND GETTING STUCK I
... N THE "STEPS UP POSITION".Read more
Incident date: Dec 30, 2017
WHILE OPERATING ON AN INCIDENT , PAT708 WAS IN THE PROCESS OF EXTENDING WHEN THE LADDER SWUNG TO THE RIGHT WITHOUT ANY ROTATION CONTROL BEING USED. THE UNEXPECTED ROTATION WAS APPROX. 10' TO THE RIGHT. THIS HAPPENED ONE ADDITIONAL TIME ON THE SAME INCIDENT WITH THE SAME VARIABLES IN PLACE. THIS UNIT WAS OOS LAST WEEK FOR THE SAME PROBLEM WITH NO OBVIOUS SOLUTION. PIERCE DEALER TOOK UNIT BACK; AFT
... ER EXTENSIVE TESTING THEY WERE ABLE TO DUPLICATE THE UNCONTROLLED MOVEMENT. THEY INSTALLED A DATA RECORDER; DATA COLLECTED SHOWED A BAD CONTROL MODULE, WHICH WAS REPLACED. UNIT RETURNED TO MONTGOMERY COUNTY AND WAS PLACED BACK IN SERVICE AT STATION 8.Read more
Incident date: Dec 22, 2017
DURING A DRIVERS TRAINING TEST THE AERIAL WAS BEING EXTENDED IN SLOW MODE, WITH OUT WARNING THE AERIAL SWUNG 30 FEET TO THE RIGHT AT FAST RATE OF SPEED. DURING THE EVENT NO CONTACT WAS MADE WITH THE RIGHT/LEFT ROTATION CONTROL. THE AERIAL WAS TAKEN OUT OF SERVICE AS A SAFETY CONCERN. AFTER EXTENSIVE TESTING AT CMF, THE PROBLEM COULD NOT BE DUPLICATED AND UNIT WAS RETURNED TO SERVICE.
Incident date: Jun 11, 2018
VEHICLE PARKED, JACKING SYSTEM DOWN AS REQUIRED FOR AERIAL OPERATION, AERIAL BEING OPERATED FROM THE PLATFORM BUCKET, MADE AN UNCONTROLLED MOVEMENT TO THE RIGHT AFTER BEING ROTATED LEFT, THEN BEING EXTENDED. AERIAL MADE AN ABRUPT ROTATION TO THE RIGHT UNCONTROLLED AND STRUCK A FLAGPOLE. ## VIN PASSED ## PIERCE ARROW XT 2016 100' AERIAL PLATFORM ##
Incident date: Mar 15, 2018
UNIT WAS BEING USED BY THE "AERIAL APPARATUS OPERATOR CLASS" AT THE ACADEMY. INSTRUCTOR STATED THAT THE LADDER WAS BEING OPERATED FROM THE BUCKET WHILE SLIGHTLY EXTENDED AND AT APPROXIMATELY A 35 DEGREE ANGLE. INSTRUCTOR STATED THAT THE LADDER WAS BEING ROTATED TO THE RIGHT AND WHEN THE ROTATION CONTROL WAS RELEASED, THE LADDER CONTINUED TO ROTATE RIGHT ABOUT 20-30 FEET AFTER THE CONTROL WAS RELEA
... SED. INSTRUCTOR SAID THAT THE ROTATION SEEMED TO BUMP UP TO FULL SPEED WHEN THIS OCCURRED. INSTRUCTOR SAID THAT AT THE TIME THE LADDER STOPPED MOVING BY ITSELF, HE WAS JIGGLING THE ROTATION CONTROL TO SEE IF IT WAS STUCK, BUT WAS NOT CERTAIN THAT THIS IS WHAT BROUGHT THE LADDER TO A STOP. INSTRUCTOR ATTEMPTED TO RECREATE THIS BUT WAS UNABLE TO. TRUCK HAD BEEN RUNNING FOR ABOUT 1 1/2 HOURS WHEN THIS OCCURRED. THE ROTATION CONTROL WAS THE ONLY CONTROL BEING OPERATED AT THE TIME THIS HAPPENED.Read more
Incident date: Jan 15, 2018
2016 PIERCE VELOCITY LADDER TRUCK WITH TAK-4 ALL STEER. VEHICLE IS EQUIPPED WITH STEEL WHEELS. ALL FOUR WHEELS ON BOTH REAR AXLES ARE RUSTING. RUST APPEARS TO BE IN PORTION OF WHEEL WHERE WATER IS ALLOWED TO POOL WHEN VEHICLE IS PARKED. LADDER TRUCK HAS BEEN IN SERVICE APPROXIMATELY 18 MONTHS.
Incident date: Sep 15, 2017
AFTER PARKING THE TRUCK WHEN THE DRIVER OPENED HIS DOOR THE STEPS DID NOT OPEN UP AND HE FELL TO THE GROUND. AFTER INVESTIGATING THE ACCIDENT WE FOUND THAT THE ACTUATING ROD THAT RAISED AND LOWERS THE STEPS WAS BENT AND PREVENTED THE STEPS FROM LOWERING. WE FEEL THAT THE SYSTEM SHOULD HAVE A FAIL SAFE AND THERE SHOULD BE A LARGER WARNING LABEL THAT CAN BE SEEN FROM THE RIDING POSITION.
1 injured
Incident date: Jul 12, 2017
BOLTS SECURING SWAY BAR TO SUSPENSION COMING LOOSE AGAIN (SECOND TIME). REPLACED HARDWARE AND TORQUED. DEALER PERFORMED FIRST REPAIR. WE HAVE HARDWARE HERE FROM FIRST REPAIR.
Incident date: Jul 12, 2017
BOLTS THAT HOLD SWAY BAR TO SUSPENSION HAVE COME LOOSE FOR THE SECOND TIME. DEALER CAME ON SITE THE FIRST TIME AND REPLACED THE HARDWARE. WE HAVE THE BOLTS FROM THE FIRST REPAIR.
Incident date: Nov 18, 2015
REF: NHTSA #15V615000 VOQ #10671053 1/8/15 WE FILED A COMPLAINT THAT OUR '07 PIERCE IMPEL FIRE TRUCK HAD A STEERING ISSUE, OPERATOR DID NOT FEEL IN CONTROL, AND MECHANICS FOUND BALL JOINTS FAILED. THERE IS A 910 PIERCE FIRE TRUCK RECALL THAT REFERENCE OUR COMPLAINT. THE RECALL COVERS 06/07 ARROW, QUANTUM, DASH, LANCE, AND ENFORCER. HOW CAN WE FILE THE COMPLAINT ON A PIERCE IMPEL, SEND FAILED B
... ALL JOINTS, AND THEN NOT HAVE THE COMPLAINT TRUCK COVERED IN THE RECALL? WE SENT FAILED BALL JOINTS TO NHTSA. MOST OF THE BALL JOINTS SENT DID NOT HAVE BOOT FAILURES, THE BALL JOINTS WERE LOCKED-UP, GALLED, AND COATINGS MISSING. THE TAK4 SUSPENSION IS AN ASSEMBLY WHICH INCLUDES THE BALL JOINTS. WHEN A PIERCE FIRE TRUCK IS BUILT, THE TAK4 ASSEMBLY IS TAKEN AND BOLTED UNDER THAT CHASSIS, IT IS ADJUSTED TO THE TRUCK WEIGHT. IF PIERCE CLAIMS IN THEIR 910 TRUCK RECALL THAT THE BALL JOINT BOOTS COULD RIP/TEAR ON THE MODELS LISTED FOR 06/07, HOW CAN THE SAME BOOTS NOT RIP ON IMPEL, VELOCITY, OR OTHER MODELS WITH TAK4 IN THE 06/07 MODEL YEAR? ONE STEP FURTHER, THE BALL JOINT BOOTS THAT PIERCE IS CLAIMING RIPS/TEARS IS THE SAME BOOT USED ON THE TAK4 SUSPENSION FROM 04 TO 09. WHY ARE THESE BOOTS NOT BEING RECALLED? IS PIERCE ALLOWED TO BASE THEIR RECALL SOLELY ON WARRANTY RECORDS? THAT WOULD BE ONE OR POSSIBLY TWO YEARS. AFTER THE WARRANTY PERIOD OR DENIED CLAIM, THERE IS NO RECORD OF FAILURE. RESEARCH HOW MANY REPLACEMENT BALL JOINTS, BOOTS, AND CONTROL ARMS HAVE BEEN SOLD BY PIERCE! MANY OF THESE ISSUES HAVE BEEN IGNORED BY PIERCE AND LEFT FOR THE OPERATORS OF THE TRUCKS TO CORRECT AND PAY FOR. STRAIGHT AXLE FRONT END SUSPENSION TRUCKS HAVE GIVEN MANY YEARS OF SERVICE WITH NO ISSUES; THE TAK4 IS NOT RELIABLE IN COMPARISON. THERE HAVE BEEN TRUCKS WITH WHEEL OFF EVENTS AND TRUCKS THAT DRIVERS REPORT NOT FEELING IN CONTROL OF. THESE BALL JOINT RECALLS SHOULD BE LED BY THE NHTSA.Read more
Incident date: Nov 18, 2015
REF: NHTSA #15V615000 VOQ #10671053 1/8/15 WE FILED A COMPLAINT THAT OUR '07 PIERCE IMPEL FIRE TRUCK HAD A STEERING ISSUE, OPERATOR DID NOT FEEL IN CONTROL, AND MECHANICS FOUND BALL JOINTS FAILED. THERE IS A 910 PIERCE FIRE TRUCK RECALL THAT REFERENCE OUR COMPLAINT. THE RECALL COVERS 06/07 ARROW, QUANTUM, DASH, LANCE, AND ENFORCER. HOW CAN WE FILE THE COMPLAINT ON A PIERCE IMPEL, SEND FAILED B
... ALL JOINTS, AND THEN NOT HAVE THE COMPLAINT TRUCK COVERED IN THE RECALL? WE SENT FAILED BALL JOINTS TO NHTSA. MOST OF THE BALL JOINTS SENT DID NOT HAVE BOOT FAILURES, THE BALL JOINTS WERE LOCKED-UP, GALLED, AND COATINGS MISSING. THE TAK4 SUSPENSION IS AN ASSEMBLY WHICH INCLUDES THE BALL JOINTS. WHEN A PIERCE FIRE TRUCK IS BUILT, THE TAK4 ASSEMBLY IS TAKEN AND BOLTED UNDER THAT CHASSIS, IT IS ADJUSTED TO THE TRUCK WEIGHT. IF PIERCE CLAIMS IN THEIR 910 TRUCK RECALL THAT THE BALL JOINT BOOTS COULD RIP/TEAR ON THE MODELS LISTED FOR 06/07, HOW CAN THE SAME BOOTS NOT RIP ON IMPEL, VELOCITY, OR OTHER MODELS WITH TAK4 IN THE 06/07 MODEL YEAR? ONE STEP FURTHER, THE BALL JOINT BOOTS THAT PIERCE IS CLAIMING RIPS/TEARS IS THE SAME BOOT USED ON THE TAK4 SUSPENSION FROM 04 TO 09. WHY ARE THESE BOOTS NOT BEING RECALLED? IS PIERCE ALLOWED TO BASE THEIR RECALL SOLELY ON WARRANTY RECORDS? THAT WOULD BE ONE OR POSSIBLY TWO YEARS. AFTER THE WARRANTY PERIOD OR DENIED CLAIM, THERE IS NO RECORD OF FAILURE. RESEARCH HOW MANY REPLACEMENT BALL JOINTS, BOOTS, AND CONTROL ARMS HAVE BEEN SOLD BY PIERCE! MANY OF THESE ISSUES HAVE BEEN IGNORED BY PIERCE AND LEFT FOR THE OPERATORS OF THE TRUCKS TO CORRECT AND PAY FOR. STRAIGHT AXLE FRONT END SUSPENSION TRUCKS HAVE GIVEN MANY YEARS OF SERVICE WITH NO ISSUES; THE TAK4 IS NOT RELIABLE IN COMPARISON. THERE HAVE BEEN TRUCKS WITH WHEEL OFF EVENTS AND TRUCKS THAT DRIVERS REPORT NOT FEELING IN CONTROL OF. THESE BALL JOINT RECALLS SHOULD BE LED BY THE NHTSA.Read more
Incident date: Mar 7, 2015
3/7/15, THIS FIRE TRUCK HAD STEERING ISSUES. THE CREW WAS RETURNING FROM A FIRE CALL. THE CREW CALLED THE ON-CALL TECHNICIAN AND REPORTED THE TRUCK WAS HARD TO DRIVE, HARD TO CONTROL, AND NOT SAFE. THE TECHNICIAN TEST DROVE AND AGREED WITH THE DRIVER. THE ILL STEERING TRUCK WAS TAKEN OUT OF SERVICE. (HISTORY WITH THIS TRUCK, BALL JOINTS WERE INSPECTED ON MONTH PRIOR TO THIS INCIDENT. THE BALL JOIN
... TS WERE INSPECTED WITH A PIERCE TECHNICIAN, IT WAS FOUND THAT TWO BALL JOINTS WERE JUST OUT OF SPEC. THE TRUCK WAS LEFT IN SERVICE AFTER DISCUSSING THE FINDINGS WITH THE PIERCE TECH. HE FELT THAT IT NEEDS TO BE SCHEDULED FOR REPLACEMENT, BUT WERE NOT BAD ENOUGH THAT THE BALL JOINT WOULD FAIL AND COME APART. WE ALREADY HAD TWO TRUCKS OUT OF SERVICE WITH FAILED BALL JOINTS. IF WE DID NOT HAVE THE TWO TRUCKS OUT OF SERVICE, WE WOULD HAVE STARTED THE REPAIRS RIGHT AWAY. THIS TRUCK ALSO WENT BACK TO THE DEALER SHORTLY AFTER DELIVERY IN 2008. THEY REPLACED BALL JOINTS/COMPONENTS DUE TO HARD TO DRIVE COMPLAINTS). 3/9/15 THE BALL JOINTS WERE REMOVED ON THIS ILL STEERING TRUCK, WE THOUGHT WE WERE GOING TO FIND EXCESSIVE PLAY BETWEEN THE BALL AND THE SOCKET OF THE BALL JOINT. WE ALSO FOUND THAT THE PASSENGER SIDE LOWER BALL JOINT WAS ROTATING INSIDE THE CONTROL ARM, THE UPPER BALL JOINT THRUSH WASHER HAD THE ALIGNMENT DOWELS SHEARED AND WAS ROTATING WITH THE BALL OF THE JOINT, AND THE PASSENGER SIDE LOWER BALL JOINT SHIMS WERE DAMAGED, (POSSIBLY ROTATING). PICTURES WERE ATTACHED OF THE UPPER THRUST WASHER. TWO CONTROL ARMS WERE NOT ABLE TO BE REUSED, SO WE HAD TO REPLACE AT LEAST TWO CONTROL ARMS. SINCE WE WERE GOING TO HAVE TO REPLACE TWO CONTROL ARMS THAT NOW COME WITH THE NEW STYLE BALL JOINT, WE DECIDED TO REPLACE ALL FOUR CONTROL ARMS. THIS WAY THEY ARE THE NEWEST DESIGN BALL JOINT. THIS IS NOT JUST A BALL JOINT FAILURE. THE CONTROL ARMS ARE ALSO BEING DAMAGED. *TRRead more
Incident date: Mar 7, 2015
3/7/15, THIS FIRE TRUCK HAD STEERING ISSUES. THE CREW WAS RETURNING FROM A FIRE CALL. THE CREW CALLED THE ON-CALL TECHNICIAN AND REPORTED THE TRUCK WAS HARD TO DRIVE, HARD TO CONTROL, AND NOT SAFE. THE TECHNICIAN TEST DROVE AND AGREED WITH THE DRIVER. THE ILL STEERING TRUCK WAS TAKEN OUT OF SERVICE. (HISTORY WITH THIS TRUCK, BALL JOINTS WERE INSPECTED ON MONTH PRIOR TO THIS INCIDENT. THE BALL JOIN
... TS WERE INSPECTED WITH A PIERCE TECHNICIAN, IT WAS FOUND THAT TWO BALL JOINTS WERE JUST OUT OF SPEC. THE TRUCK WAS LEFT IN SERVICE AFTER DISCUSSING THE FINDINGS WITH THE PIERCE TECH. HE FELT THAT IT NEEDS TO BE SCHEDULED FOR REPLACEMENT, BUT WERE NOT BAD ENOUGH THAT THE BALL JOINT WOULD FAIL AND COME APART. WE ALREADY HAD TWO TRUCKS OUT OF SERVICE WITH FAILED BALL JOINTS. IF WE DID NOT HAVE THE TWO TRUCKS OUT OF SERVICE, WE WOULD HAVE STARTED THE REPAIRS RIGHT AWAY. THIS TRUCK ALSO WENT BACK TO THE DEALER SHORTLY AFTER DELIVERY IN 2008. THEY REPLACED BALL JOINTS/COMPONENTS DUE TO HARD TO DRIVE COMPLAINTS). 3/9/15 THE BALL JOINTS WERE REMOVED ON THIS ILL STEERING TRUCK, WE THOUGHT WE WERE GOING TO FIND EXCESSIVE PLAY BETWEEN THE BALL AND THE SOCKET OF THE BALL JOINT. WE ALSO FOUND THAT THE PASSENGER SIDE LOWER BALL JOINT WAS ROTATING INSIDE THE CONTROL ARM, THE UPPER BALL JOINT THRUSH WASHER HAD THE ALIGNMENT DOWELS SHEARED AND WAS ROTATING WITH THE BALL OF THE JOINT, AND THE PASSENGER SIDE LOWER BALL JOINT SHIMS WERE DAMAGED, (POSSIBLY ROTATING). PICTURES WERE ATTACHED OF THE UPPER THRUST WASHER. TWO CONTROL ARMS WERE NOT ABLE TO BE REUSED, SO WE HAD TO REPLACE AT LEAST TWO CONTROL ARMS. SINCE WE WERE GOING TO HAVE TO REPLACE TWO CONTROL ARMS THAT NOW COME WITH THE NEW STYLE BALL JOINT, WE DECIDED TO REPLACE ALL FOUR CONTROL ARMS. THIS WAY THEY ARE THE NEWEST DESIGN BALL JOINT. THIS IS NOT JUST A BALL JOINT FAILURE. THE CONTROL ARMS ARE ALSO BEING DAMAGED. *TRRead more
Incident date: Nov 28, 2014
THE DRIVER OF THE FIRE TRUCK REPORTED THAT THE TRUCK WAS NOT STEERING CORRECTLY DRIVING DOWN THE ROAD. THE TRUCK WAS BROUGHT TO MARTIN COUNTY FIRE RESCUE FLEET SERVICES SHOP. IT WAS CONFIRMED THERE WAS AN ISSUE WITH THE TAK4 STEERING SYSTEM, BALL JOINTS. THE BALL JOINTS WERE REMOVED FROM THE TRUCK AND FOUND THAT THE BALL JOINT LUBE FOR LIFE COATING WAS BREAKING AWAY FROM THE BALL JOINT CAPS, THERE
... WAS EXCESSIVE PLAY IN THE BALL JOINT, GOUGES IN THE METAL ON THE BALL JOINT, AND ONE BALL JOINT WAS TURNING INSIDE THE CONTROL ARM INSTEAD OF ITS OWN CUP. THIS TRUCK HAD BALL JOINT ISSUES AT THE DATE OF DELIVERY AND HAS HAD TIRE WEAR ISSUES THE ENTIRE TIME IT HAS BEEN IS SERVICE. MULTIPLE REPORTS HAVE BEEN MADE TO THE PIERCE DEALER AND PIERCE FIRE TRUCK CORPORATION IN REFERENCE TO OUR FOUR IMPEL TRUCK'S TIRE WEAR AND DRIVABILITY. DURING A MEETING AT THE PIERCE FACTORY, PIERCE ENGINEERS REPORTED TO US THAT THEY WOULD UPGRADE OUR TAK4 BALL JOINTS WITH A NEW DESIGN AND SHIM THE CAMBER ANGLE TO IMPROVE OUR DRIVABILITY AND TIRE WEAR. TO DATE PIERCE HAS NOT FOLLOWED THROUGH ON THEIR UPGRADE PROMISE. AT THIS POINT OUR SHOP HAS HAD TO PURCHASE AND INSTALL THE UPGRADED DESIGN BALL JOINTS AND CONTROL ARMS IN THIS TRUCK. WE HAVE FOUR OTHER TRUCKS WITH TAK4 SUSPENSION THAT HAVE THESE BALL JOINTS. SINCE THE REPAIR ON THIS TRUCK WE HAVE TWO MORE TRUCKS WITH FAILED BALL JOINTS, THEY ARE IN WORSE CONDITION THAN THE BALL JOINTS DESCRIBED ABOVE. WE ARE AWARE OF THE CURRENT TAK4 RECALL THAT INVOLVES 135 TRUCKS AND FEEL OUR TRUCKS SHOULD BE INCLUDED. THE TAK4 FRONT BALL JOINTS THAT DO NOT HAVE THE UPGRADED BALL JOINTS SHOULD BE RECALLED. WE SHOULD NOT HAVE BEEN RESPONSIBLE FOR THE COST OF THESE REPAIRS. I HAVE CONTACTED OUR NEIGHBORING COUNTY AND THEY ALSO HAVE TAK4 SUSPENSION WITH THE SAME BALL JOINT FAILURES. [XXX], MARTIN COUNTY FIRE RESCUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)*TRRead more
Incident date: Nov 28, 2014
THE DRIVER OF THE FIRE TRUCK REPORTED THAT THE TRUCK WAS NOT STEERING CORRECTLY DRIVING DOWN THE ROAD. THE TRUCK WAS BROUGHT TO MARTIN COUNTY FIRE RESCUE FLEET SERVICES SHOP. IT WAS CONFIRMED THERE WAS AN ISSUE WITH THE TAK4 STEERING SYSTEM, BALL JOINTS. THE BALL JOINTS WERE REMOVED FROM THE TRUCK AND FOUND THAT THE BALL JOINT LUBE FOR LIFE COATING WAS BREAKING AWAY FROM THE BALL JOINT CAPS, THERE
... WAS EXCESSIVE PLAY IN THE BALL JOINT, GOUGES IN THE METAL ON THE BALL JOINT, AND ONE BALL JOINT WAS TURNING INSIDE THE CONTROL ARM INSTEAD OF ITS OWN CUP. THIS TRUCK HAD BALL JOINT ISSUES AT THE DATE OF DELIVERY AND HAS HAD TIRE WEAR ISSUES THE ENTIRE TIME IT HAS BEEN IS SERVICE. MULTIPLE REPORTS HAVE BEEN MADE TO THE PIERCE DEALER AND PIERCE FIRE TRUCK CORPORATION IN REFERENCE TO OUR FOUR IMPEL TRUCK'S TIRE WEAR AND DRIVABILITY. DURING A MEETING AT THE PIERCE FACTORY, PIERCE ENGINEERS REPORTED TO US THAT THEY WOULD UPGRADE OUR TAK4 BALL JOINTS WITH A NEW DESIGN AND SHIM THE CAMBER ANGLE TO IMPROVE OUR DRIVABILITY AND TIRE WEAR. TO DATE PIERCE HAS NOT FOLLOWED THROUGH ON THEIR UPGRADE PROMISE. AT THIS POINT OUR SHOP HAS HAD TO PURCHASE AND INSTALL THE UPGRADED DESIGN BALL JOINTS AND CONTROL ARMS IN THIS TRUCK. WE HAVE FOUR OTHER TRUCKS WITH TAK4 SUSPENSION THAT HAVE THESE BALL JOINTS. SINCE THE REPAIR ON THIS TRUCK WE HAVE TWO MORE TRUCKS WITH FAILED BALL JOINTS, THEY ARE IN WORSE CONDITION THAN THE BALL JOINTS DESCRIBED ABOVE. WE ARE AWARE OF THE CURRENT TAK4 RECALL THAT INVOLVES 135 TRUCKS AND FEEL OUR TRUCKS SHOULD BE INCLUDED. THE TAK4 FRONT BALL JOINTS THAT DO NOT HAVE THE UPGRADED BALL JOINTS SHOULD BE RECALLED. WE SHOULD NOT HAVE BEEN RESPONSIBLE FOR THE COST OF THESE REPAIRS. I HAVE CONTACTED OUR NEIGHBORING COUNTY AND THEY ALSO HAVE TAK4 SUSPENSION WITH THE SAME BALL JOINT FAILURES. [XXX], MARTIN COUNTY FIRE RESCUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)*TRRead more
Incident date: Feb 3, 2014
PIERCE FIRE TRUCKS. CONSUMER REQUESTS RECALL INFORMATION ON VEHICLES. *SMD THE CONSUMER REFERENCED RECALL # 13V525000
Incident date: Apr 17, 2013
NO PARKING BRAKE...UNIT ROLLED WITH PARKING BRAKE KNOB ACTIVATED. THIS HAS OCCURRED ON 4 OTHER NEW UNITS THAT WE OWN AND I UNDERSTAND THAT OTHER FIRE DEPARTMENTS HAVE EXPERIENCED THE SAME INVERSION VALVE FAILURE. LAST FAILURE WAS FRIDAY MAY 17 ON [XXX], A SISTER UNIT. TWO AERIAL LADDERS AND ANOTHER PUMPER [XXX] HAVE EXPERIENCED THE SAME ISSUES. INFORMATION REDACTED PURSUANT TO THE FREEDOM O
... F INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Incident date: Apr 17, 2013
NO PARKING BRAKE...UNIT ROLLED WITH PARKING BRAKE KNOB ACTIVATED. THIS HAS OCCURRED ON 4 OTHER NEW UNITS THAT WE OWN AND I UNDERSTAND THAT OTHER FIRE DEPARTMENTS HAVE EXPERIENCED THE SAME INVERSION VALVE FAILURE. LAST FAILURE WAS FRIDAY MAY 17 ON [XXX], A SISTER UNIT. TWO AERIAL LADDERS AND ANOTHER PUMPER [XXX] HAVE EXPERIENCED THE SAME ISSUES. INFORMATION REDACTED PURSUANT TO THE FREEDOM O
... F INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Incident date: Apr 14, 2012
OUR 2008 PIERCE FIRE TANKER/PUMPER TRUCK WAS RESPONDING TO A BLAZE OUTSIDE OF COROLLA IN THE OUTER BANKS. ACCORDING TO THE DRIVER, WHEN HE CAME TO WHERE TO THE TRUCK WAS NEEDED TO ASSIST THE OTHER TRUCKS CONTROLLING THE FIRE, HE SAW A RED LIGHT ILLUMINATE ON THE DASH AND IMMEDIATELY A BALL OF FLAMES ERRUPTED FROM UNDERNEATH THE TRUCK. NO DAMAGE WAS DONE INSIDE THE CAB BUT ALOT OF WIRING AND OTHE
... R COMPONENTS WERE DAMAMGED. THE TRUCK WAS TOWED TO AN AUTHORIZED DETROIT DIESEL REPAIR FACILITY UPON WHICH IT WAS DETERMINED THE TURBO HAD A CATASTROPHIC FAILURE WHICH CASUED THE FIRE. THE TRUCK WAS EVENTUALLY REPAIRED BUT I HAVE BEEN GIVEN TO OTHER EXPLANATION OR REPORTS AS TO WHY THE TURBO FAILED PREMATURELY. THIS TRUCK HAS VERY LOW MILEAGE AND HAS BEEN MAINTAINED.Read more
Fire
Incident date: Mar 9, 2011
FIRE FIGHTERS COMPLAINT: STEERING WHEEL MUST BE TURNED ALMOST 360 DEGREE'S, BEFORE THE TRUCK WILL START TO TURN. EVT TECHNICIANS FOUND THE BOLTS ON BOTH GEAR BOXES BACKED OUT. TAK-4 IS ON HUNDREDS OF FIRE APPARATUS, AND THE PROBLEMS ARE NATION WIDE. PLEASE ADDRESS THE ISSUES, BEFORE A FATALITY! *TR
Incident date: Mar 9, 2011
FIRE FIGHTERS COMPLAINT: STEERING WHEEL MUST BE TURNED ALMOST 360 DEGREE'S, BEFORE THE TRUCK WILL START TO TURN. EVT TECHNICIANS FOUND THE BOLTS ON BOTH GEAR BOXES BACKED OUT. TAK-4 IS ON HUNDREDS OF FIRE APPARATUS, AND THE PROBLEMS ARE NATION WIDE. PLEASE ADDRESS THE ISSUES, BEFORE A FATALITY! *TR
Incident date: Nov 16, 2011
THE STAINLESS STEEL ALL THREAD, USED TO DIVIDE TORQUE TO THE TORSION BARS ON A TAK-4 SUSPENSION FAILED. THE AERIAL/PLATFORM LEANED HARD TO THE LEFT, ALMOST HITTING MULTIPLE VEHICLES. A MIRACLE NO ONE WAS KILLED. *TR
Incident date: Nov 16, 2011
THE STAINLESS STEEL ALL THREAD, USED TO DIVIDE TORQUE TO THE TORSION BARS ON A TAK-4 SUSPENSION FAILED. THE AERIAL/PLATFORM LEANED HARD TO THE LEFT, ALMOST HITTING MULTIPLE VEHICLES. A MIRACLE NO ONE WAS KILLED. *TR
Incident date: Feb 1, 2011
TL*THE CONTACT OWNS A 2002 PIERCE PIERCE. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED THE FUEL TANK HAD SEPARATED FROM THE VEHICLE AND WAS LYING ON THE GROUND. THE CONTACT ALSO NOTICED THAT THE FUEL TANK STRAPS WERE SEVERELY CORRODED. THE CONTACT ORDERED THE NECESSARY PARTS AND REPAIRED THE FUEL TANK HIMSELF. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.
Incident date: Apr 10, 2010
AS A SERGEANT WITH THE MASS STATE POLICE RECONSTRUCTION TEAM WITH A BSME DEGREE, I'M INVESTIGATING AN INCIDENT WHEREAS A PIERCE FIRE TRUCK ROLLEDOVER @ 30 MPH WHILE TRAVELING ON A FLAT, LEVEL, AND STRAIGHT ROADWAY. EVERYTHING POINT TO A OSHKOSH ALL STEER MALIFUNCTION. PIERCE SAID THE PROBLEM WAS CAUSE BY UNEVEN BRAKING, I (AS AN ENGINEER) SAY NO. ALL EVIDENCE POINTS TO A MALFUNCTION OF THE REAR ST
... EER AXLE. I CAN BE REACHED AT MASSACHUSETTS STATE POLICE C.A.R.S. UNIT[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Crash
4 injured
Incident date: Apr 1, 2009
IN REGARDS TO RECALL 09V-023. IT APPEARS TO ME THAT THERE IS A LARGER PROBLEM. THAT IS THAT THE ESC SYSTEM DOES NOT INDICATE THAT THERE IS A DEFECT OR FAULT EVEN AFTER THESE SENSORS FAIL. ALSO THAT THE SOFTWARE TO DIAGNOSE THESE SYSTEMS CAN NOT READ WHAT THE SENSORS ARE ACTUALLY DOING OR RECORD ANY PROBLEMS. TWO OF OUR VEHICLE WERE INVOLVED WITH THE COMPANY RECALLING THE SENSORS AFTER THEY BOTH HA
... D UNEXPECTED BRAKE APPLICATIONS WHEN MAKING A TURN, FORCING THEM INTO THE ONCOMING LANE. AFTER THESE EVENTS WE DROVE THE FIRST TRUCK FOR SEVERAL HOURS WHILE THE SENSOR WAS BROKEN AND COULD NOT TELL THERE WAS A PROBLEM EVEN WITH THE COMPANIES SOFTWARE HOOKED TO THE VEHICLE WHILE TRYING TO DIAGNOSE THE PROBLEM. IN THE EVENT THAT THESE COMPONENTS FAILED AGAIN THE VEHICLE WOULD OPERATE WITH NO INDICATION OF A PROBLEM, THIS COULD CAUSE AN ACCIDENT SHOULD THE ESC SYSTEM BE NEEDED IN A ACTUAL ESC EVENT. HOWEVER ONCE AN ACCIDENT OCCURS THE SOFTWARE HAS NO ABILITY TO DETERMINE IF AN ESC EVENT ACTIVATED OR IF IT WAS EVEN WORKING AT THE TIME. THIS APPEARS TO BE A HUGE FLAW IN THE PROPER OPERATION OF THE SYSTEM. HOW COULD A SYSTEM DESIGNED TO HELP YOU CONTROL A VEHICLE INDICATE THAT IT WAS WORKING NORMAL WHEN IN REALITY IT COULD NOT RECORD THE POSITION OF THE STEERING WHEEL OR THAT THE STEERING WHEEL WAS NOT BEING MOVED EVEN THOUGH TIRE SPEEDS WERE SHOWING THAT THE VEHICLE WAS IN A TURN. *TRRead more
Incident date: Apr 5, 2005
SEAT BELT DOES NOT RETRACT FULLY AND GETS CAUGHT IN NADDER PIN AND DAMAGES THE BELT. TO REPLACE BELT, ENTIRE ASSEMBLY MUST BE REPLACED MALE AND FEMALE SIDES. *TR
Incident date: Jun 18, 2007
TL*THE CONTACT OWNS A 2006 PETERBILT 379. THE CORRECT MANUFACTURER AND MODEL NUMBER OF THE VEHICLE WERE UNAVAILABLE IN THE DROP DOWN MENU. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY IN THE SHOP FOR SHOCK LOAD REPAIR. THE MECHANIC REPLACED THE COMPONENT FOR THE SHOCK LOAD AND THE CLUTCH, WHICH TOTALED $5,000. ON JUNE 19, 2007, THE FAN DISLODGED AND STRUCK THE RADIATOR. THIS CAUSED THE AN
... TIFREEZE TO LEAK AND THE PULLEYS THAT HELP OPERATE THE VEHICLE WERE DISLODGED. THE VEHICLE SUSTAINED MILD PROPERTY DAMAGE. THE CONTACT WAS TOLD AFTER THE FACT THAT THE FAN CLUTCH WAS UNDER RECALL. HOWEVER, THE CONTACT NEVER RECEIVED A RECALL NOTICE. THE VEHICLE HAS BEEN TO THE DEALER MORE THAN FIVE TIMES SINCE THE DATE IT WAS PURCHASED. THE ENGINE SIZE AND A VALID VIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 180,000.Read more
Incident date: May 15, 2005
CRACKING OF FRONT RIMS. *JB
Incident date: Apr 5, 2004
PERSONNEL EXPERIENCED A MALFUNCTION OF THE OSHKOSH TRUCK CORP. ALL STEER ALL WHEEL STEERING SYSTEM ON 2002 PIERCE MANUFACTURING FIRE APPARATUS. AT ABOUT 45 M H, THE REAR WHEELS ON THE THIRD AXLE TURNED OUT OF ALIGNMENT WITH THE FORWARD DIRECTION OF THE VEHICLE. THIS CONDITION MADE IT DIFFICULT TO MAINTAIN CONTROL OF THE VEHICLE WITHIN THE CONFINES OF A SINGLE TRAFFIC LANE, AND COULD HAVE RESULTE
... D IN A VEHICLE CRASH. MECHANIC NOTED THAT AXLE LOCKING PINS HAD FAILED TO SEAT, AND HAD TO COMPLETE A LENGTHY SENSOR ADJUSTMENT PROCEDURE TO GET THE PINS TO SEAT. PIERCE REPLACED THE WIRING HARNESS AND SENSORS. THIS PROBLEM HAS BEEN THE SUBJECT OF PREVIOUS RECALLS(01V113000) (02V294000). PIERCE PREVOIUSLY REPORTED 100% COMPLETION OF THE WIRING HARNESS RECALL. SENSOR ADJUSTMENT OR REPLACEMENT OF THE WIRING HARNESS AND SENSORS DOES NOT ADDRESS THE UNDERLYING ISSUE, AND WILL NOT PREVENT FURTHER MALFUNCTIONS. THE UNDERLYING ISSUE IS THAT THE OSHKOSH SYSTEM AXLE ALIGNMENT SENSORS ONLY DETERMINE THAT THE AXLES ARE IN ALIGNMENT TO ALLOW THE PINS TO DROP. AFTER THE PINS ARE RELEASED, THERE IS NO SENSOR OR OTHER MECHANISM TO ENSURE THAT THEY HAVE SEATED PROPERLY. IN THE EVENT OF MALFUNCTION, THE SYSTEM IS INCAPABLE OF DETECTION AND SUBSEQUENT DEFAULT TO A SAFE CONDITION. THE SYSTEM REQUIRES ADDITION OF A SENSOR TO ENSURE THAT AXLE LOCKING PINS ARE SEATED, SELF DIAGNOSTIC UPGRADE WITH SYSTEM INTERLOCKS ALLOWING DEFAULT TO SAFE CONDITION IN THE EVENT OF MALFUNCTION, AND ROOT CAUSE ANALYSIS OF AXLE SENSOR MISALIGNMENT. *AKRead more
Incident date: Oct 8, 2004
IT WAS IMPOSSIBLE TO PUT THE SAFETY BELT ON WHILE SITTING IN THE FACE FORWARD POSITION. ONE HAD TO TURN ALL THE WAY AROUND TO ATTACH THE SAFETY BELT. *AK
Crash
3 injured
1 deaths
Incident date: Jan 1, 1901
LTR REQUEST NHTSA INVESTIGATE INCIDENTS OF FAILURE OF THE ALL STEER SYSTEM (ELECTRONIC ALL WHEEL STEERING) THAT OCCURRED IN TRUCKS IN FIVE OF THEIR FIRE DEPARTMENTS.*MR WHEN THE ALL STEER SYSTEM FAILED THE REAR AXLE OF THE APPARATUS TURNED AT AN ANGLE WHILE THE FIRE TRUCK WAS IN OPERATION, SWINGING THE END OF THE FIRE TRUCK OUT OF CONTROL. *NM
Incident date: Sep 24, 2002
THE LEFT FRONT WHEEL/RIM CRACKED FROM AIR VALVE OPENING TO A LUG OPENING. THE CRACK IS COMPLETELY THROUGH ON BOTH SIDES. *NM
Incident date: Mar 1, 2004
CRACK IN RIGHT FRONT WHEEL FROM AIR VALVE OPENING TO A LUG OPENING. THE CRACK IS COMPLETELY THROUGH FROM THE OUTSIDE THROUGH THE INSIDE. SAME PROBLEM AROSE ONE YEAR AGO ON THE LEFT WHEEL. *NM
Incident date: Jun 28, 1995
BOSTRUM AIR RIDE SEAT 705E PROPELLED DRIVER UPWARDS WHEN CROSSING RAILROAD TRACKS, RESULTING IN INJURY. (1ST VEHICLE ON 601095, 601096, 601097)*DSH
1 injured
Incident date: Jun 28, 1995
BOSTRUM AIR RIDE SEAT 705E PROPELLED DRIVER UPWARDS WHEN CROSSING RAILROAD TRACKS, RESULTING IN INJURY. (1ST VEHICLE ON 601095, 601096, 601097)*DSH
1 injured