Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
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Showing 379 complaints for PETERBILT
Incident date: Feb 4, 2023
The rear glass on the drivers side shattered for no reason.
Incident date: Jan 14, 2022
Was having brakes replaced and was informed the aluminum coating on the lug nuts had swollen and could not be removed/tightened with the normal sized lug wrench. Was not concerned until I realized that meant that if I had a flat on the road, the lug wrench that came with the vehicle would not work. Not a fan of being stranded on the side of the road with no way to change a tire. Understand that Fo... Read more
Incident date: Aug 26, 2022
Every 12-18 months I need to change something called a flexible pipe part# 1860417. A crack happens to form on the same end of the part. I asked Peterbilt worker about it and he said that they do see this part changed out a lot.
Incident date: May 10, 2022
The contact owns a 2013 Peterbilt 587. The contact stated that the odometer became inoperable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,334. The VIN was not available.
Incident date: Feb 26, 2021
- The steering arm on the driver side of the Dana D-Series axle that was installed from the Peterbilt factory on a new 2019 Peterbilt 389 that was purchased new by Acord Transportation, Inc. is what failed. The steering arm on the D-Series axle bolts to the steering knuckle with two bolts as opposed to being one solid cast piece as in other families of Dana axles - such as the E-Series. When backi... Read more
Incident date: Feb 26, 2021
- The steering arm on the driver side of the Dana D-Series axle that was installed from the Peterbilt factory on a new 2019 Peterbilt 389 that was purchased new by Acord Transportation, Inc. is what failed. The steering arm on the D-Series axle bolts to the steering knuckle with two bolts as opposed to being one solid cast piece as in other families of Dana axles - such as the E-Series. When backi... Read more
Incident date: Feb 26, 2021
- The steering arm on the driver side of the Dana D-Series axle that was installed from the Peterbilt factory on a new 2019 Peterbilt 389 that was purchased new by Acord Transportation, Inc. is what failed. The steering arm on the D-Series axle bolts to the steering knuckle with two bolts as opposed to being one solid cast piece as in other families of Dana axles - such as the E-Series. When backi... Read more
Incident date: Sep 1, 2021
the window switch that operates the window goes bad on every single one of these trucks . the switch controls windows , door locks dome light and mirror heat. the switch is unavailable to buy as a part , the part is on national backorder with no estimated time . the window does not go up or down . the window needs to work in order for the vehicle to pass safety inspection . this makes it safety i... Read more
Incident date: Jul 15, 2021
The contact owns a 2021 Renegade Classic 37CTS RV constructed on a 2021 Peterbilt 567 chassis. The contact stated that while driving at highway speeds on three separate occasions the rear tires had experienced a blowout. After having the RV weighed it was discovered that the vehicle weighed 22,880 pounds although the label on the RV indicated that the maximum weight capacity of the axle was 23,000... Read more
Incident date: Jul 15, 2021
The contact owns a 2021 Renegade Classic 37CTS RV constructed on a 2021 Peterbilt 567 chassis. The contact stated that while driving at highway speeds on three separate occasions the rear tires had experienced a blowout. After having the RV weighed it was discovered that the vehicle weighed 22,880 pounds although the label on the RV indicated that the maximum weight capacity of the axle was 23,000... Read more
Incident date: May 13, 2021
This one was taken in after the first one also for inspection by dealer. Issue wasn't as severe due to lower mileage and use. I believe the pads were just changed as a precaution, I don't believe they had started to separate.
Incident date: Apr 12, 2021
After issue with first truck dealership asked to bring in others to be inspected and found same issue with them. Front brake pads were separating from backing. This truck had less mileage so damage not as severe.
Incident date: May 6, 2021
Truck was brought in because driver heard a grinding noise. Mechanic inspected and found that the front disc brake pads and separated from the backing. Truck was thought to still be under warranty and was then taken to dealership for repairs.
PETERBILT
365
(2020) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:UREA INJECTION SYSTEM (DEF)
Jun 23, 2021
Incident date: Jun 15, 2021
THE ENGINE AFTERTREATMENT DEF FLUID SENSOR IN THE DEF TANK FAILS - SETTING A STOP ENGINE ERROR CODE THAT SHUTS THE TRUCK DOWN, RESULTING IN AN INOPERATABLE VEHICLE ON THE ROAD. ONLY WAY TO MOVE THE TRUCK IS WITH A WRECKER. DANGER TO DRIVER AND SURROUNDING VEHICLES. PART HAS A KNOWN DEFECT AND IS IN ALLOTMENT MODE THROUGH DEALERS.
Incident date: Jan 2, 2020
MY 2019 PETERBILT MODEL 579 HAS FRONT END ISSUES !!!!!! I HAVE HAD THIS VEHICLE ALIGNED ALL THREE AXLES AND ON THE SECOND OCCASION JUST THE STEER AXLE. I AM ON MY 4TH SET OF STEER TIRES. THE TRUCK CAME THROUGH WITH 11 R22.5 GOODYEAR TIRES THEY STARTED CUPPING OUT AT 25 TO 35,000 MILES I TOOK THEM OFF AND PUT ON A SET OF 11R 22.5 GENERAL BRAND TIRES AND HENCE HAD THE (3)AXLE ALIGNMENT DONE AT A... Read more
Incident date: Jan 2, 2020
MY 2019 PETERBILT MODEL 579 HAS FRONT END ISSUES !!!!!! I HAVE HAD THIS VEHICLE ALIGNED ALL THREE AXLES AND ON THE SECOND OCCASION JUST THE STEER AXLE. I AM ON MY 4TH SET OF STEER TIRES. THE TRUCK CAME THROUGH WITH 11 R22.5 GOODYEAR TIRES THEY STARTED CUPPING OUT AT 25 TO 35,000 MILES I TOOK THEM OFF AND PUT ON A SET OF 11R 22.5 GENERAL BRAND TIRES AND HENCE HAD THE (3)AXLE ALIGNMENT DONE AT A... Read more
Incident date: Jan 2, 2020
MY 2019 PETERBILT MODEL 579 HAS FRONT END ISSUES !!!!!! I HAVE HAD THIS VEHICLE ALIGNED ALL THREE AXLES AND ON THE SECOND OCCASION JUST THE STEER AXLE. I AM ON MY 4TH SET OF STEER TIRES. THE TRUCK CAME THROUGH WITH 11 R22.5 GOODYEAR TIRES THEY STARTED CUPPING OUT AT 25 TO 35,000 MILES I TOOK THEM OFF AND PUT ON A SET OF 11R 22.5 GENERAL BRAND TIRES AND HENCE HAD THE (3)AXLE ALIGNMENT DONE AT A... Read more
Incident date: Apr 13, 2021
WE PURCHASED THIS TRUCK ON 4/09/21 AND ON 4/13/21 WHILE IT WAS PARKED AT THE YARD IT CUT ON FIRE BY ITSELF, NO EXTERNAL CAUSE OTHER THAN SOMETHING WRONG WITH THE TRUCK THAT WE WERE NOT TOLD OR AWARE. IT LOOKS LIKE IT COULD BE SOME DEFECTIVE PARTS FROM MANUFACTURE THAT HAVE 3 RECALLS THAT CAUSE FIRE. I WOULD LIKE TO CONDUCT AN INVESTIGATION AND FIND OUT THE OFFICIAL CAUSE. WE LOST OUR RETIREMENT FU... Read more
Fire
Incident date: Mar 4, 2021
I WOULD LIKE TO TALK TO YOU ABOUT MY TRUCK ISSUE . I BOUGHT THE TRUCK PETERBILT 579 2022 FROM GOLDEN STATE PETERBILT FRESNO CA ON 03/03/2021. WHEN I DROVE THE TRUCK I REALIZED IT WAS PULLING TO THE RIGHT. I IMMEDIATELY INFORMED THE DEALERSHIP ABOUT THIS ISSUE. I DROVE THE TRUCK ABOUT 200 MILES TO MAKE SURE THERE WAS SOMETHING WRONG WITH THE TRUCK, SO I LEFT THE TRUCK AT THE DEALERSHIP ON 03/04... Read more
Incident date: Dec 4, 2020
MY TRUCK MARKS CHECK ENGINE IN RED AND YELLOW. THE ABS MARKS IN YELLOW IN THE PLANE.
Incident date: Sep 17, 2020
EOA SUPPORT BRACKET BROKE OFF AND THE EOA MANIFOLD FELL INTO THE DRIVE SHAFT CAUSING THE LOSS OF AIR PRESSURE. THE TRUCK WAS ON THE INSTATE IN THE CITY.
Incident date: Jul 8, 2020
TL* THE CONTACT OWNS A 2008 PETERBILT 389. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V368000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, AIR) AND 20V199000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, AIR) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ... Read more
Incident date: Jul 8, 2020
TL* THE CONTACT OWNS A 2008 PETERBILT 389. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V368000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, AIR) AND 20V199000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, AIR) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ... Read more
Incident date: Mar 23, 2020
OUR DRIVER WAS IN TOW WITH A VEHICLE WHEN HE STARTED EXPERIENCING ISSUES WITH SHIFTING BETWEEN GEARS, WE ADVISED HIM TO RETURN TO THE YARD TO SWAP TRUCKS AND COMPLETE THE CALL THIS WAS ON 3/23/2020. BEING SHORT HANDED DUE TO THE STAY AT HOME ORDER WE DOWNED THE TRUCK UNTIL WE HAD ENOUGH STAFFING TO DELIVER IT TO PETERBILT FOR INSPECTION AND REPAIRS WHICH TOOK PLACE ON 3/30/2020. WE RECEIVED A CAL... Read more
Incident date: Dec 4, 2019
WE PURCHASED THIS TRUCK MARCH 4, 2018. SINCE THAT DATE A TOTAL OF THREE (3) PASSENGER QUARTER FENDERS HAVE "FALLEN OFF" THE TRUCK. THE LAST SET HAD LOCK TIGHT ON THE BOLT. IT IS ONLY INVOLVING THE PASSENGER SIDE. UNSURE IF THE BOLT BROKE OR JUST BACKED OUT. THE LAST ONE WHEN IT CAME OFF HIT OUR PRIMARY AIR LINE AND KINKED IT. LUCKY IT DIDN'T SEVER IT. ALSO WE HAVE HAD THREE (3) "COUNTRY" HORNS... Read more
Incident date: Dec 4, 2019
WE PURCHASED THIS TRUCK MARCH 4, 2018. SINCE THAT DATE A TOTAL OF THREE (3) PASSENGER QUARTER FENDERS HAVE "FALLEN OFF" THE TRUCK. THE LAST SET HAD LOCK TIGHT ON THE BOLT. IT IS ONLY INVOLVING THE PASSENGER SIDE. UNSURE IF THE BOLT BROKE OR JUST BACKED OUT. THE LAST ONE WHEN IT CAME OFF HIT OUR PRIMARY AIR LINE AND KINKED IT. LUCKY IT DIDN'T SEVER IT. ALSO WE HAVE HAD THREE (3) "COUNTRY" HORNS... Read more
Incident date: Jan 24, 2020
TL* THE CONTACT OWNS A 2020 PETERBUILT. WHILE DRIVING AT VARIOUS SPEEDS, THE AUTO COLLISION WARNING INDEPENDENTLY ACTIVATED WHICH THE BRAKES TO BE APPLIED WITHOUT A VEHICLE IN CLOSE PROXIMITY. THE FAILURE ALSO OCCURRED WITH THE SENSOR ON THE FRONT BUMPER WAS COVERED WITH SNOW. THE CONTACT CALLED THE DEALER TO REQUEST THE FEATURE TO BE DISABLED BUT WAS INFORMED THAT THE FAILURE WAS A DEFECT DURING ... Read more
Incident date: Jan 9, 2020
TL* THE CONTACT OWNS A 2018 PETERBILT 579. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING, THE REAR BRAKES AND TURN SIGNALS FAILED TO FUNCTION. THE NEXT DAY THE RUNNING LIGHTS ON THE DRIVERS SIDE FAILED, THE PASSENGER SIDE OF THE TURN SIGNAL AND BRAKE ALSO FAILED TO FUNCTION. THE CONTACT STATED THAT THE MAIN ELECTRICAL HARNESS COMING OUT OF THE MAIN COMPUTER AND RUNNING THE ENTIRE SPAN UNDER... Read more
Fire
Incident date: Sep 19, 2019
AFTER HITTING A BUMP, THE STEERING WOULD SHAKE SO BAD IT WAS HARD TO HOLD THE STEERING WHEEL. HAD TO PULL OFF ON THE SHOULDER TO GET THE SHAKING TO STOP. AFTER HAVING THIS HAPPEN SEVERAL TIMES IN ONE DAY, I TOOK THE TRUCK TO DEALER WHERE THEY DISCOVERED IT HAD A BAD STEERING BOX. STILL WAITING ON THE TRUCK TO GET OUT OF SHOP.
Incident date: Sep 25, 2019
PROBLEMS WITH (AFTER TREATMENT)CODES FLASHING, CHECK ENGINE, IMMEDIATELY WENT TO STOP ENGINE IMMEDIATELY AND TRUCK SHUT OFF AT 70MPH. FORTUNATELY NOT ON INCLINE OR DECLINE AND WAS ABLE TO PULL TO SAFETY. THIS HAPPENED ON TWO SEPARATE OCCASIONS. PETERBILT NOR CUMMINS HAS NOT BEEN ABLE TO DIAGNOSE THE PROBLEM UNTIL THE FUEL PUMP COMPLETELY FAILED AND TOOK OUT THE ENGINE. MANUFACTURER KNOWS THIS ... Read more
Incident date: Sep 25, 2019
PROBLEMS WITH (AFTER TREATMENT)CODES FLASHING, CHECK ENGINE, IMMEDIATELY WENT TO STOP ENGINE IMMEDIATELY AND TRUCK SHUT OFF AT 70MPH. FORTUNATELY NOT ON INCLINE OR DECLINE AND WAS ABLE TO PULL TO SAFETY. THIS HAPPENED ON TWO SEPARATE OCCASIONS. PETERBILT NOR CUMMINS HAS NOT BEEN ABLE TO DIAGNOSE THE PROBLEM UNTIL THE FUEL PUMP COMPLETELY FAILED AND TOOK OUT THE ENGINE. MANUFACTURER KNOWS THIS ... Read more
Incident date: Jun 7, 2019
WHEN THE ENGINE GETS WARM THE EXHAUST FILLS THE CABIN OF THE VEHICLE. IT DOES NOT MATTER IF THE WINDOWS ARE UP OR DOWN. THIS HAPPENS ON THIS MAKE OF VEHICLE IN THE 2015, 2016, 2017 & 2018 MODELS.
Incident date: Apr 29, 2019
FRONT BRAKES DRAGGING AND LOCKING. WRONG SIZE S-CAM BUSHING INSTALLED FROM FACTORY. *DT
Incident date: Feb 12, 2019
BENDIX WINGMAN COLLISION MITIGATION SYSTEM, THIS SYSTEM AS AM TRYING TO BRAKE THE VEHICLE DETERMINED THAT THE VEHICLE IN FRONT WAS CLOSER THAN IT REALLY WAS AND LOCKED THE BRAKES AND STEERING, AT SUCH TIME THE DRIVER LOOSES CONTROL OF THE VEHICLE COMPLETELY, THIS WAS THE FOURTH TIME IT DID THIS, THE THIRD TIME IT LOCKED THE BRAKES I WAS TRYING TO BRAKE WHILE A CAR WAS DRIVING OUT OF A DRIVEWAY, SE... Read more
Incident date: Feb 12, 2019
BENDIX WINGMAN COLLISION MITIGATION SYSTEM, THIS SYSTEM AS AM TRYING TO BRAKE THE VEHICLE DETERMINED THAT THE VEHICLE IN FRONT WAS CLOSER THAN IT REALLY WAS AND LOCKED THE BRAKES AND STEERING, AT SUCH TIME THE DRIVER LOOSES CONTROL OF THE VEHICLE COMPLETELY, THIS WAS THE FOURTH TIME IT DID THIS, THE THIRD TIME IT LOCKED THE BRAKES I WAS TRYING TO BRAKE WHILE A CAR WAS DRIVING OUT OF A DRIVEWAY, SE... Read more
Incident date: Feb 26, 2019
THE MAIN ELECTRICAL HARNESS COMING OUT OF THE MAIN COMPUTER AND RUNNING THE ENTIRE SPAN UNDERNEATH THE CAB HAD LITTLE TO NO PROTECTIVE SHEATHING/CORD WRAP/ALUMINUM WRAP PROTECTING THE WIRES. THE HARNESS IS ROUTED THROUGH A U-BOLT TYPE FLANGE AS WELL AS HANGS NEAR SEVERAL METAL PARTS THAT, WHILE IN MOTION, RUB AGAINST THE WIRES CAUSING THEM TO FRAY. THIS IN TURN CAUSED SEVERAL ITEMS TO BEGIN TO SHO... Read more
Incident date: Jan 30, 2018
VEHICLE INVOLVED IN WHEEL END FIRE THAT DESTROYED THE ATTACHED TRAILER AND LOAD. DAMAGE TO TRACTOR WAS CONTAINED TO THE REAR CHASSIS AND BACKSIDE OF THE CAB. VEHICLE WAS IN MOTION ON INTERSTATE HIGHWAY WHEN THE DRIVER SAW SMOKE COMING FROM THE TRACTOR DRIVE WHEELS. TIRE BLEW SOON AFTER AND FIRE COULD NOT BE EXTINGUISHED BY ON BOARD FIRE EXTINGUISHER. THE FIRE PREVENTED ACCESS TO FIFTH WHEEL REL... Read more
Fire
Incident date: Feb 22, 2019
THE CLIMATE CONTROL MODULE FOR THE CAB, AND THE BUNK KEEP SHORTING OUT. THE FAN SPEED CONTROL LITERALLY MELTS. THE CONTROL STICKS THEN STARTS SMOKING. I HAVE HAD PETERBILT REPLACE IT, BUT IT KEEPS GOING OUT. I'M AFRAID IT'S GOING TO BURN THE TRUCK UP WHILE I'M ASLEEP.
Incident date: Feb 8, 2019
HEAT FROM THE NEW DEF REQUIREMENTS ARE CAUSING PROBLEMS. THE HEAT OFF OF THE DEF SYSTEM STAYS TRAPPED UNDER THE VEHICLE. WHICH IS CAUSING EARLY WEAR ON ELECTRICAL HARNESSES ALONG WITH AXLE SEALS. I'VE REPLACED 3 WHEEL SEALS AND 2 FRONT DIFFERENTIAL SEALS. THE DEF HARNESS HAS FAILED TWICE NOW. PLEASE LOOK INTO THIS. THE HEAT STAYS UNDER THESE VEHICLES. AND THE MANUFACTURER WILL NOT ACCEPT RESPONSIB... Read more
Incident date: Feb 8, 2019
HEAT FROM THE NEW DEF REQUIREMENTS ARE CAUSING PROBLEMS. THE HEAT OFF OF THE DEF SYSTEM STAYS TRAPPED UNDER THE VEHICLE. WHICH IS CAUSING EARLY WEAR ON ELECTRICAL HARNESSES ALONG WITH AXLE SEALS. I'VE REPLACED 3 WHEEL SEALS AND 2 FRONT DIFFERENTIAL SEALS. THE DEF HARNESS HAS FAILED TWICE NOW. PLEASE LOOK INTO THIS. THE HEAT STAYS UNDER THESE VEHICLES. AND THE MANUFACTURER WILL NOT ACCEPT RESPONSIB... Read more
Incident date: Jan 11, 2018
A DRIVER PURCHASED THIS TRUCK USED IN NOVEMBER OF 2017, BUT WE STEARMAN TRANSPORTATION NOW HOLDS TITLE TO VIN # , ORIGINAL CUMMINS ENGINE SERIAL # AND CURRENT CUMMINS RECON ENGINE SERIAL # .TRUCK HAS SPENT MORE TIME IN SHOP THAN ON ROAD SINCE PURCHASE. TAKEN TO [XXX] COMPLAINING OF A TICKING NOISE COMING FROM ENGINE WHERE REPAIR SHOP VERIFIED COMPLAINT BY REMOVING VALVE COVER AND FOUND THAT THE CA... Read more
Incident date: Jan 11, 2018
A DRIVER PURCHASED THIS TRUCK USED IN NOVEMBER OF 2017, BUT WE STEARMAN TRANSPORTATION NOW HOLDS TITLE TO VIN # , ORIGINAL CUMMINS ENGINE SERIAL # AND CURRENT CUMMINS RECON ENGINE SERIAL # .TRUCK HAS SPENT MORE TIME IN SHOP THAN ON ROAD SINCE PURCHASE. TAKEN TO [XXX] COMPLAINING OF A TICKING NOISE COMING FROM ENGINE WHERE REPAIR SHOP VERIFIED COMPLAINT BY REMOVING VALVE COVER AND FOUND THAT THE CA... Read more
Incident date: Oct 11, 2018
I PURCHASED A 2019 PETERBILT TRUCK IN MAY OF 2018. THE FRONT LEFT STEER TIRE FAILED ON JUNE 18,2018 AT HIGHWAY SPEEDS. RAPID AIR PRESSURE LOSS, AND HAVING TO TAKE EMERGENCY EVASIVE ACTION. THE TIRE HAD ONLY 10,580 MILES. I CHOCKED IT UP TO THE POSSIBILITY OF A ROAD HAZARD, AND LEFT IT AT THAT. FAST FORWARD TO TODAY OCTOBER 11,2018. RIGHT SIDE STEER TIRE FAILED AT HIGHWAY SPEED. TRUCK NOW HAS 54,65... Read more
Incident date: Jan 3, 2018
ONE ARMED TRASH TRUCK FIRE. HOT HYDRAULICS CAUGHT FIRE FROM DEBRIS HITTING THEM WHEN EMPTYING TRASH. VERY WINDY AND COLD DAY, RIGHT AFTER LONG HOLIDAY BREAK - LOTS OF LOOSE WRAPPING PAPER AND TUBES IN TRASH FROM HOLIDAYS. THE OLDER MODELS HAVE NO COVER OR SHIELD TO PROTECT THE HOT HYDRAULIC LINES FROM FLYING DEBRIS! THEY ALSO DO NOT HAVE A MIRROR TO SEE BETWEEN THE CAB AND THE HOPPER TO ENSURE... Read more
Fire
Incident date: Dec 26, 2017
VEHICLE WOULD WANDER LEFT AND RIGHT WITHIN THE LANE ONCE UP TO ABOUT 40 MPH. SYMPTOMS FELT AS IF ALIGNMENT WAS OFF, OR AS IF TIRES WERE FOLLOWING A RUT IN THE PAVEMENT. ONCE VEHICLE WAS LOADED, STEERING WHEEL WOULD BE CLOCKED ABOUT 10-15 DEGREES TO THE LEFT WHILE VEHICLE TRACKED STRAIGHT. DRIVER WOULD HAVE TO CONTINUOUSLY APPLY CORRECTIVE INPUT TO THE STEERING WHEEL TO KEEP THE VEHICLE FROM DIV... Read more
Incident date: Dec 26, 2017
VEHICLE WOULD WANDER LEFT AND RIGHT WITHIN THE LANE ONCE UP TO ABOUT 40 MPH. SYMPTOMS FELT AS IF ALIGNMENT WAS OFF, OR AS IF TIRES WERE FOLLOWING A RUT IN THE PAVEMENT. ONCE VEHICLE WAS LOADED, STEERING WHEEL WOULD BE CLOCKED ABOUT 10-15 DEGREES TO THE LEFT WHILE VEHICLE TRACKED STRAIGHT. DRIVER WOULD HAVE TO CONTINUOUSLY APPLY CORRECTIVE INPUT TO THE STEERING WHEEL TO KEEP THE VEHICLE FROM DIV... Read more
Incident date: Dec 14, 2015
THESE ARE GOVERNMENT OWNED REFUSE VEHICLES. THE FRONT SUSPENSION BOUNCES SO VIOLENTLY THAT THE VEHICLE IS DIFFICULT TO MAINTAIN CONTROL. THIS OCCURS ON ROADS WHERE THERE SEEMS TO BE NO ABNORMALITY AND AT ANY RATE OF SPEED. THE GOVERNMENT ENTITY HAS REMAINED UNWILLING OR UNABLE TO RESOLVE THIS WITH THE MANUFACTURER.
Incident date: Dec 14, 2015
THESE ARE GOVERNMENT OWNED REFUSE VEHICLES. THE FRONT SUSPENSION BOUNCES SO VIOLENTLY THAT THE VEHICLE IS DIFFICULT TO MAINTAIN CONTROL. THIS OCCURS ON ROADS WHERE THERE SEEMS TO BE NO ABNORMALITY AND AT ANY RATE OF SPEED. THE GOVERNMENT ENTITY HAS REMAINED UNWILLING OR UNABLE TO RESOLVE THIS WITH THE MANUFACTURER.
Incident date: Dec 6, 2017
FUEL PUMP WENT OUT GOING DOWN INTERSTATE AT 70 MILES PER HOUR. NO PREVIOUS SIGNS OF FAULTY PUMP. LOST ALL POWER AND FUNCTIONALITY OF THE TRUCK TO STEER. THIS TRUCK HAS A 12/2012 CUMIN'S MOTOR. IN SHOP NOW FOR REPAIRS.
Incident date: Oct 17, 2017
DRIVER WAS DRIVING AND TRUCK JUST SHUT OFF, FORCING HIM TO SIDE OF ROAD, HAD TO GET TOWED DUE TO FACT THAT COULD NOT REPAIR. AT DEALER I AM TOLD FUEL PUMP LEAKED INTO ELECTRICAL HARNESS AND ECM. CAUSING TRUCK TO SHUT DOWN AND NOT START.