Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 40 complaints for NOKIAN
Incident date: Feb 17, 2026
The high-voltage battery on my 2022 Nissan Leaf is subject to Recall 25V655. The recall notice states that the battery cells can develop excessive lithium deposits, which increases electrical resistance and can cause rapid battery heating during Level 3 fast charging. Nissan instructs owners not to use Level 3 charging at all until a “remedy” is available. The issue is that the remedy describ... Read more
Incident date: Feb 17, 2026
To Whom It May Concern, I am writing to formally report a serious safety defect regarding the Active Head Restraint (AHR) system in my vehicle. On 11/28/25 the headrest deployed spontaneously while I was operating the vehicle. Incident Details: • No Collision: There was no impact, collision, or sudden braking event that would trigger a safety deployment. • Safety Risk: The forceful deployment ... Read more
Incident date: Feb 17, 2026
I was driving on the interstate and suddenly I could no longer accelerate, my engine light started blinking and I had to pull over to a gas station as my car would not go above 25-30mph. I turned it off and back on and it work so I took it home. I took it to Honda’s the next day and after diagnosis they said that my head gasket was damaged causing coolant leaking into my engine cylinder and warp... Read more
Incident date: Jan 2, 2026
I am submitting this as a formal and urgent complaint regarding serious safety issues with a vehicle I recently purchased. The trunk opens on its own while I am driving, which creates an immediate safety hazard. In addition, the backup camera is malfunctioning, further increasing the risk when reversing or parking. Shortly after reporting the trunk issue, the radio also stopped working. I have c... Read more
Incident date: Nov 4, 2025
My water pump went out on my 2021Q7. The car had 57271 miles on it. I looked up the Vin and it is not covered in the class action lawsuit however, my model and my year comes up but not my Vin. I feel a water pump should last until 100,000 miles.
Incident date: Nov 4, 2025
My Jeep 4xE popped a check engine light and I lost anything connected to the HV battery. The Jeep was lurching and driving strangely. The dealer said it required a new HV battery that was replaced under warranty. Just a week later the Jeep is recalled because these batteries could catch fire and I can no longer charge my vehicle or park in my garage. This means Jeep installed an HV battery that ... Read more
Incident date: Sep 4, 2025
Transmission slipping and motor making a grind sound since like 120k and dash problems and paint chips every were paint is coming off on its own. I did not about that i can do a complete here.
Incident date: Aug 1, 2025
Rear tailgate light bar has multiple cracks
Incident date: Aug 1, 2025
GM is recalling the Fuel Injector Flow Rate system but is unwilling to fix damaged parts from the Flow rate being off. My Engine has Misfiring, pitted Cam, camshaft lobe wear, valves and needs a new head stemming from the Fuel Injector Flow Rate being off. GM is refusing to support their product. This is a known issue GM is having with these engines.
Incident date: Aug 21, 2025
I was driving to work and all of the lights on my dash came on and the vehicle would not go over 15 mph. I had semis passing me trying to get my car back home. I had it towed to the nearest Honda dealership where all of my Hondas are repaired, John Hinderer in Heath, OH. They received the vehicle and called me to tell me that it was the high pressure fuel pump that was not working. I inquired if... Read more
Incident date: Aug 21, 2025
The fuel pump inside the tank shorted out and left us stranded. This is the same pump that was used on the the 2022 Duramax systems however they upped the fuel pressure on the 2024 refresh and it has become a known problem of shorting out.
Incident date: Jan 1, 2025
The contact owns a 2015 Ford Fusion. The contact stated that while driving at various speeds, the front passenger’s side door failed to remain securely closed. The vehicle was taken to a local independent mechanic, where it was diagnosed and determined that the door latch needed to be replaced. The vehicle was taken to two other local independent mechanics, where it was diagnosed, and the failur... Read more
Incident date: Oct 1, 2024
The contact owns a 2023 Fisker Ocean. The contact stated that while using a charging port, the vehicle overheated. The vehicle was slow to charge. The contact used the supercharger, but it failed to fully charge the vehicle and took 23 hours. The main screen failed to turn on. While driving at undisclosed speeds, the brake pedal was depressed, and the vehicle began to shake. There were no warning ... Read more
Incident date: Oct 1, 2024
The contact owns a 2023 Fisker Ocean. The contact stated that while using a charging port, the vehicle overheated. The vehicle was slow to charge. The contact used the supercharger, but it failed to fully charge the vehicle and took 23 hours. The main screen failed to turn on. While driving at undisclosed speeds, the brake pedal was depressed, and the vehicle began to shake. There were no warning ... Read more
Incident date: May 6, 2024
The contact owns a 2019 Ford Expedition. The contact stated that while driving at various speeds, the transmission malfunctioned, and the vehicle hesitated while accelerating and changing gear. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that the transmission had overheated. The contact was made aware of an unstated TSB for the failure. The vehicle was late... Read more
Incident date: May 13, 2024
The headlight reflectors on both the left and right front sides of the car aren't effectively reflecting light, which compromises visibility for other road users and jeopardizes nighttime driving. Moreover, both front halogen low beam reflectors fail to adequately light up the road for the driver, significantly reducing visibility. It's a genuine safety concern, and this recall was issued on Augus... Read more
Incident date: May 13, 2024
05/18/2024 (Saturday) I was driving home from my parents house. After approximately 7 miles from leaving their home the check engine light came on. The car became sluggish and seamed to not have a lot of power. I drove the car approximately another 7 miles straight to the dealership for it is be examined. On Monday 05/20/2024 they called to tell me that I needed a new engine because the car ha... Read more
NOKIAN
VATIIVA H/T
(9999) - POWER TRAIN
Apr 24, 2023
Incident date: Apr 24, 2023
The vehicle started vibrating and making noise Brought it to a mechanic and was told the transfer case was broke due to the bolts backing out, something they've never seen before I had it towed to dealership because this happened 4 years ago under warranty Now dodge said it's not covered even though it was already replaced
NOKIAN
OUTPOST AT
(9999) - POWER TRAIN
Apr 5, 2023
Incident date: Mar 22, 2023
The contact owns a 2015 Ford Escape. The contact stated that while driving at 57 MPH, an abnormal sound was heard, and the vehicle failed to accelerate. The contact stated that that the transmission failed, and the service message was displayed. The contact stated that the vehicle was hauled to the residence while in neutral. The vehicle was then towed to a dealer where it was diagnosed and determ... Read more
NOKIAN
OUTPOST AT
(9999) - STEERING
Apr 5, 2023
Incident date: Mar 22, 2023
The contact owns a 2015 Ford Escape. The contact stated that while driving at 57 MPH, an abnormal sound was heard, and the vehicle failed to accelerate. The contact stated that that the transmission failed, and the service message was displayed. The contact stated that the vehicle was hauled to the residence while in neutral. The vehicle was then towed to a dealer where it was diagnosed and determ... Read more
Incident date: Aug 1, 2022
All four of my 235/55R17 103V XL tires are dry rotting. They are separating and creating a crack all along the tire shoulder. I bought these tires brand new in January 2020, they are not even 3 years old yet. The tires can blow due to the dry rotting causing me to crash, getting them replaced ASAP. No warning to them getting worse, until I did a tire check early this month.
Incident date: Oct 9, 2021
My tires are a 225/65R17. repeatedly, in heavy rain or very wet snow, the tires on mounted on the driver's side hydroplane and lose traction. I am concerned that this problem is due to the design of the tread. This is a directional tire that is only designed for the right side of the vehicle. Tires mounted on the Left side of the vehicle channel water/wet snow toward the center of the tire, causi... Read more
Incident date: Aug 16, 2021
We purchased Nokian WrG3 225/60 R18 tires as replacements for the original tires, because we wanted all weather capability. They were installed in November of 2016. One tire subsequently was damaged due to road hazard; was replaced with same Nokian tire. In August, 2021, the tires needed balancing. The dealer (same place we bought them) could not balance them because three of the tires had belt s... Read more
NOKIAN
ENTYRE 2.0
(9999) - TIRES:VALVE
Jul 10, 2021
Incident date: Jun 15, 2021
The tire blow up and causing lost control and hit curbs and it’s causing accident and it’s damaged front and damaged engine, trans pan , transmission and steering gear and linkage
NOKIAN
ENTYRE 2.0
(9999) - TIRES:SIDEWALL
Jul 10, 2021
Incident date: Jun 15, 2021
The tire blow up and causing lost control and hit curbs and it’s causing accident and it’s damaged front and damaged engine, trans pan , transmission and steering gear and linkage
NOKIAN
ENTYRE 2.0
(9999) - TIRES
Jul 10, 2021
Incident date: Jun 15, 2021
The tire blow up and causing lost control and hit curbs and it’s causing accident and it’s damaged front and damaged engine, trans pan , transmission and steering gear and linkage
Incident date: May 21, 2021
On 5/21/2021 a Police Officer for the Iowa Tribe Police Department located in Perkins, Oklahoma was responding to a call and had just been canceled when the driver-side rear tire tread separated from the tire and it blew out. The officer's safety was at risk had she not been canceled and slowed down some or this could've resulted in a rollover or some other traffic collision possibly injuring or... Read more
Incident date: May 21, 2021
On 5/21/2021 a Police Officer for the Iowa Tribe Police Department located in Perkins, Oklahoma was responding to a call and had just been canceled when the driver-side rear tire tread separated from the tire and it blew out. The officer's safety was at risk had she not been canceled and slowed down some or this could've resulted in a rollover or some other traffic collision possibly injuring or... Read more
NOKIAN
VATIIVA H/T
(9999) - TIRES
Dec 4, 2018
Incident date: Nov 14, 2018
THE INSIDE OF THE TIRE DELAMINATED HALF WAY AROUND THE TIRE
NOKIAN
VATIIVA H/T
(9999) - TIRES:SIDEWALL
Dec 4, 2018
Incident date: Nov 14, 2018
THE INSIDE OF THE TIRE DELAMINATED HALF WAY AROUND THE TIRE
Incident date: Jun 10, 2014
RECENTLY I NOTED THAT MY NOKIAN TIRES WERE COMING APART. MY SITUATION WAS EXACTLY LIKE THE ONE REPORTED ON THIS CLUB TOUAREG FORUM: HTTP://WWW.CLUBTOUAREG.COM/FORUMS/F44/NOKIAN-WRG2-TIRES-FALLING-APART-79397.HTML I'VE HAD THEM FOR ABOUT 27K MILES, SAME MODEL TIRE, NEVER OFF-ROADED, AND THE FRONT TIRES STARTED SHREDDING. I WENT TO WHERE I BOUGHT THEM, AND NOKIAN OFFERED NO APOLOGY AND A $200 DISC... Read more
Incident date: Sep 22, 2010
TL*THE CONTACT OWNS A 2003 SAAB 9-5 EQUIPPED WITH NEXEN N5000 TIRES (N/A). WHILE HAVING THE VEHICLE SERVICED AT AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE, HE WAS INFORMED THE REAR DRIVER SIDE AND FRONT PASSENGER SIDE TIRE BOTH HAD VERY LARGE CRACKS ALONG THE SIDEWALL. THE TIRES HAD NOT BEEN REPAIRED OR REPLACED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 96,900.
Incident date: Sep 22, 2010
TL*THE CONTACT OWNS A 2003 SAAB 9-5 EQUIPPED WITH NEXEN N5000 TIRES (N/A). WHILE HAVING THE VEHICLE SERVICED AT AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE, HE WAS INFORMED THE REAR DRIVER SIDE AND FRONT PASSENGER SIDE TIRE BOTH HAD VERY LARGE CRACKS ALONG THE SIDEWALL. THE TIRES HAD NOT BEEN REPAIRED OR REPLACED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 96,900.
NOKIAN
VATIIVA H/T
(9999) - TIRES
Apr 5, 2010
Incident date: Apr 2, 2010
WAS DRIVING AT 50MPH, WHEN MY RT FRONT NOKIAN TIRE WENT FLAT. WHEN I CHANGED THE TIRE A NOTICED THAT THE GREEN PLUG WAS MISSING. THERE WAS A GREEN PLUG IN THE LF FRONT TIRE, SO I KNEW THIS WAS THE PROBLEM. AS OF RIGHT NOW, I WAS TOLD NOKIAN NO LONGER MAKES THAT TYPE OF TIRE WITH THE GREEN PLUG SO I AM GOING TO HAVE TO GET A NEW ONE. *TR
Incident date: Aug 26, 2009
NOKIAN 215/55 R17 98V XL TIRES PURCHASED JAN. '09 FOR 2005 LEXUS ES330 DO NOT HOLD AIR. FACTORY TIRES THEY REPLACED HELD AIR W/O PROBLEMS. TIRE DEALER, BORST TIRE CENTERS, 3361 SO. THOMPSON ST., SCHENECTADY, NY 12306, ATTEMPTED 3 TIMES TO CORRECT, BLAMING LOSS OF AIR ON CORROSION OF THE RIMS. ON 3RD ATTEMPT GROUND OFF THE "CORROSION" BUT LITTLE OR NO IMPROVEMENT RESULTED. MUST ADD AIR 2X WEEKLY. *... Read more
Incident date: Mar 2, 2009
NEW LOOKING SNOW TIRE, TREAD SEPARATED FROM TIRE. APPROX. 62 MPH DOING DAMAGE TO TRUCK WHEEL WELL. TIRE DID NOT GO FLAT. CHECK OTHER THREE MATCHING TIRES , ALL LOOKED OK. CONTINUED ON TRIP, PARKED FOR THE NIGHT. APPROX. 70 MORE MILES INTO TRIP OTHER REAR TIRE SEPARATED AND WENT FLAT, CAUSING DAMAGE TO OTHER SIDE OF PICKUP WHEEL WELL. CALLED AAA TOW TO TIRE STORE FOR A NEW SET OF FOUR. PICKUP IS A... Read more
Incident date: Mar 2, 2009
NEW LOOKING SNOW TIRE, TREAD SEPARATED FROM TIRE. APPROX. 62 MPH DOING DAMAGE TO TRUCK WHEEL WELL. TIRE DID NOT GO FLAT. CHECK OTHER THREE MATCHING TIRES , ALL LOOKED OK. CONTINUED ON TRIP, PARKED FOR THE NIGHT. APPROX. 70 MORE MILES INTO TRIP OTHER REAR TIRE SEPARATED AND WENT FLAT, CAUSING DAMAGE TO OTHER SIDE OF PICKUP WHEEL WELL. CALLED AAA TOW TO TIRE STORE FOR A NEW SET OF FOUR. PICKUP IS A... Read more
Incident date: Dec 4, 2008
ABSOLUTELY HORRIBLE PERFORMANCE IN ICY ROAD CONDITIONS. OTHER CARS PASS WITH EASE WHILE MINE FELT LIKE IT WAS SLIPPING AND FLOATING OVER THE ROAD. THIS ONLY SEEMS TO OCCUR IN ICY ROAD CONDITIONS. WE ACTUALLY SPUN OUT ON ICE WHILE ONLY DRIVING 30MPH, CLIPPING A ROAD SIGN. WE'RE LUCKY THE DAMAGE/INJURIES WEREN'T WORSE. CAR FEELS COMPLETELY UNCONTROLLABLE. IT IS TERRIFYING TO DRIVE IN THESE CONDITION... Read more
Incident date: Jun 14, 2008
TL*THE CONTACT OWNS A 2004 FORD F350 SUPER DUTY. IN APRIL OF 2008, THE CONTACT PURCHASED FOUR USED NOKIAN VATIIVA TIRES, SIZE LT265/75R16. WHILE DRIVING 65 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT. THE CONTACT PULLED THE VEHICLE OVER AND REPLACED THE TIRE WITH A SPARE. ON SEPTEMBER 5, 2008, WHILE DRIVING APPROXIMATELY 60 MPH ON AN ELEVATED ROAD, THE FRONT PASSENGER SIDE TIRE BLEW OUT. HE LO... Read more
Incident date: Oct 28, 2007
TL*THE CONTACT OWNS A 1992 SUBARU LOYALE. THE SPARE TIRE WAS A NOKIAN NORDMAN (NA), SIZE 165/80R1383Q (NA) MUD AND SNOW TIRE. THE SPARE TIRE WAS IN THE TRUNK OF THE VEHICLE AND IT HAD 21 BULGES, THREE INCHES IN HEIGHT IN THE SIDEWALL. THE TIRE WAS NOT TAKEN TO A MECHANIC AND HAD NOT BEEN REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 200,000.