Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 96,425 complaints for NISSAN
Incident date: Jun 24, 2025
Warning lights displayed for ABS and ESC systems. Had Autozone pull the OBD2 codes which indicated the left rear wheel speed sensor failed resulting in failed/disabled ABS and ESC systems. I replaced the bad rear wheel hub/sensor which corrected the problem. I no longer have that failed component. A few months later, warning lights came on again. I again had the codes pulled by Autozone and this ... Read more
Incident date: Jun 24, 2025
I was driving my 2023 Tesla Model Y under normal road conditions when a sudden mechanical failure occurred. There was no collision or external impact involved. While driving in the San Jose area, the bolt of the front left lower control arm suddenly detached, causing the control arm to disconnect and drag on the ground. As a result, the front wheel became jammed, the vehicle lost steering contro... Read more
Incident date: Jun 22, 2025
Last week noticed my car to start shaking from the front area when I went from a full stop and began accelerating. When I also turn on my vehicle and it was idling it would shake too. I took it to the dealer and they said they couldn’t find the issue until I got in the car with them and showed them the noise. They said today that it needs new fuel injectors. I bought my car at 0 miles and it had... Read more
Incident date: Jun 22, 2025
I own a Toyota and have always been a strong supporter of the brand — I truly believe Toyota’s reliability and build quality are unmatched. That’s why I was shocked and disappointed to discover that the paint on the roof of my car, especially near the sunroof, had started peeling. I left for a two-week trip, and when I returned in June 2025, I noticed that the paint had begun to flake and p... Read more
Incident date: Jun 22, 2025
I own a 2020 Nissan Kicks and have experienced recurring and unpredictable electrical and system malfunctions while driving. At times, a "Malfunction, see owner's manual" warning appears on the dashboard, accompanied by multiple warning lights including: Forward collision warning Slippery road / traction control warning. Occasionally, the high beam headlights turn on by themselves, and I have noti... Read more
Incident date: Jun 26, 2025
The contact owns a 2014 Kia Sportage. The contact stated while driving at an undisclosed speed, there was an abnormal rattling sound coming from the vehicle, after which the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to restart. The check engine warning light was illuminated. The vehicle was towed to the dea... Read more
Incident date: Jun 26, 2020
shortly after i purchased this car it began to put itself into park while the car was moving slowly and even when it was in car wash mode going through a brush carwash that requires cars to be in neutral. i reached out to tesla support to investigate and they explained this is a safety feature that engages if the driver leaves the seat while the car is not in park. i explained to them that in bo... Read more
Incident date: Jun 26, 2020
The contact owned a 2023 Tesla Model Y. The contact stated that while driving approximately 45 - 50 MPH, the contact lost control of the vehicle. The contact stated that while attempting to regain control of the vehicle and attempting to correct the steering wheel, the vehicle kept going to the right and to the left independently. The contact was unable to regain control of the vehicle. The contac... Read more
Crash
1 injured
Incident date: Jun 26, 2020
The contact owns a 2020 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 24V700000 (Electrical System), 24V071000 (Back Over Prevention) and 23V494000 (Vehicle Speed Control); however, the parts to do the recall repairs were not yet available. Additionally, the contact stated that the vehicle control module (VCM) had failed and was replaced several times; however, the fai... Read more
Incident date: Jun 16, 2025
The vehicle consistently shuts off unexpectedly when trying to park or slow down, making it difficult to steer or control.The electric power steering stops working, especially when turning at low speeds.
Incident date: Jun 16, 2025
The vehicle consistently shuts off unexpectedly when trying to park or slow down, making it difficult to steer or control.The electric power steering stops working, especially when turning at low speeds.
Incident date: Jun 16, 2025
Vehicle had AEB System malfunctioning. The brakes did NOT work. The emergency brake barely worked. We were driving on Fathers Day to a family gathering and the system and brakes malfunctioned, yes we collided with the Curb and debris on the side of the road cause curb rash to the rims. No major damage. This would be the 3rd this has happened to my vehicle in particular. Dealers say the manufacture... Read more
Crash
Incident date: Jun 1, 2025
Jan 2025 bought a 2022 Ford F150 Lariat 3.5 eco boost with 10 speed transmission with 32,000 miles on the transmission started going out around 35,000 miles as it was shaking, shuttering, and hesitating. Took it to one dealership they had it for a couple of weeks and couldn’t figure it out and said it was normal. I told them it’s not safe to drive with as bad as the hesitation was. Decided to ... Read more
Incident date: Jun 26, 2025
The contact owns a 2025 Chevrolet Traverse. The contact stated that while driving 70 MPH during a road trip, the ABS warning light illuminated upon depressing the brake pedal. The contact stated that the messages "Control Module Performance Warning" and "Forward Collision Alert System" were displayed. The contact continued driving, and the brake pedal and steering wheel became stiff. The vehicle w... Read more
Incident date: May 1, 2025
Vehicle will stall out while driving at speeds Loss of braking capability and steering capabilities all lost when this happens. Vehicle will roll until stop. No control to steer or brake
Incident date: Jun 17, 2025
While driving 55 mph down the road the window trim flew off of the rear driver side window and a week later the other side flew off hitting the car behind us. Not a very safe thing to be happening while driving.
NISSAN
ROGUE SPORT
(2019) — UNKNOWN OR OTHER
Jun 25, 2025
Incident date: Jun 20, 2025
I was coming to a stop and the clutch slave master cylinder just sank to the floor and wouldn’t activate the clutch. There were no symptoms of the clutch failing or having trouble changing gears prior to its failure. It was inspected by the Toyota tech and he couldn’t give me a reason for its premature failure.
Incident date: Jun 25, 2025
The contact owns a 2018 Ford Escape. The contact stated while driving 70 MPH, the transmission was slipping, and the power train malfunction warning light was illuminated. In addition, the contact became aware of fluids leaking underneath the vehicle and accumulating on the rear glass. The contact drove the vehicle to a nearby parking space and turned off the vehicle. The vehicle was towed to an i... Read more
Incident date: Jun 15, 2025
Steering wheel sticks, creating an issue to keep vehicle driving in a straight line. Alignment is not out, having to bump the steering wheel back and forth to stay in lane. Feeling of "dropout" in the steering driving at higher rates of speed. No warning lights or other symptoms prior to the failure. Issue has continued since first noticed. Service center can recreate the issue easily and says tha... Read more
Incident date: Jun 15, 2025
A EXTERIOR A-PILLAR APPLIQUE MOLDING INSPECTION CAUSE: . 24S02 EXTERIOR A-PILLAR APPLIQUE MOLDING INSPECTION 854019 W 0.00 0.00 0.00 FC: PART#: COUNT: 0 0 TPARTS CLAIM TYPE: AUTH CODE: 854019 0 0 TLABOR 146072 parts ordered
Incident date: Jun 15, 2025
*All dash screens have gone totally black with no info being displayed while driving at interstate highway speeds. Displays stayed totally black for about 10 minutes and the came back on. *Steering assist activated without any warning without cruise being turned on causing me problems when trying to change lanes. *With the cruise control not being selected, the vehicle suddenly started to acceler... Read more
Incident date: Oct 15, 2024
The contact owns a 2023 Toyota Tundra. The contact stated while driving approximately 65 MPH, the vehicle lost motive power. The message “Engine Power Reduced – Pull Over Immediately” was displayed. The contact was able to pull over to the side of the road. The contact stated that while attempting to restart the vehicle, there was smoke coming out of the passenger's side of the hood. The veh... Read more
Incident date: Jun 25, 2025
The contact owns a 2021 Lincoln Aviator. The contact stated while driving at an undisclosed speed, the driver's side rear door trim detached and flew off the vehicle. Additionally, the contact stated that after it rained, water entered the interior of the vehicle through the sunroof. The vehicle was taken to the dealer where it was diagnosed with a detached driver's rear door trim and clogged drai... Read more
Incident date: Jun 25, 2025
The contact owns a 2021 Lincoln Aviator. The contact stated while driving at an undisclosed speed, the driver's side rear door trim detached and flew off the vehicle. Additionally, the contact stated that after it rained, water entered the interior of the vehicle through the sunroof. The vehicle was taken to the dealer where it was diagnosed with a detached driver's rear door trim and clogged drai... Read more
Incident date: Sep 19, 2024
My engine needs to be replaced. Out of nowhere it failed. No stuttering, no stalling, no check engine light or any other warnings. Just failed.
Incident date: Jun 5, 2025
UNKNOWN- I was driving and it was storming bad, I accidentally drove through this road that was flooded and my car then said throttle control and my car started to not drive as well then when I took a turn my car stopped and it would not move. I turned it off and it started going again, then when I was going up a hill while I trying to turn my car would not move, the vehicle stability indicator tu... Read more
NISSAN
ROGUE SPORT
(2020) — SERVICE BRAKES
Jun 25, 2025
Incident date: Jun 23, 2025
While driving I received random warnings on the dashboard: airbag failure, power steering failure, shift control failure, ABS failure. After the flashing of all those warning, I lost the power steering and the ability to shift from Drive to Neutral. My inability to steer the car and loss of speed put my passengers and myself at risk and the safety of cars driving on the opposite lane at risk as I ... Read more
NISSAN
ROGUE SPORT
(2019) — POWER TRAIN
Jun 25, 2025
Incident date: Jun 24, 2025
The concern is a rear end collision. At road speeds, vehicle changed to neutral (popped out of gear). Engine continued to run. Vehicle had to cost to a safe spot. At stop the vehicle was turned completely off and restarted with no issue. This is a repeatable but intermittent issue. This issue has also occurred at stop signs and slow speeds. The engine check light and ABS Light did come on. ... Read more
Incident date: Dec 22, 2024
The contact owns a 2015 Ford Fusion. The contact stated while exiting the vehicle, the contact became aware that the brake light was illuminated. The contact stated that while attempting to depress the brake pedal, the brake pedal was loose. There was an unknown warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V162000 (SERVICE BRAKES, HYDRAULIC); however, th... Read more
Incident date: Dec 22, 2024
The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the exterior A-pillar trim had detached. The dealer was made aware of the failure bu... Read more
Incident date: Dec 22, 2024
1. MAF Sensor replaced 3 times within a few months of replacing each time. (took it to the Nissan Dealership multiple times and all they do is replace it without further diagnosing as to why) 2. Replaced the Transmission in March 2025 (Nissan wanted to charge me ($8300.00). I took it to Glen Burnie Transmission ($5708.00) 3. Replaced the Alternator on 7 June 2025. 4. Vehicle has been hesitating a... Read more
Incident date: Oct 1, 2024
Blew horn at someone who cut in front of me, and horn sounded rough, then the same driver cut me off again, blew horn, NO horn. Also, headlight burnout issues. Had to replace the driver's headlight 39 weeks ago. Week or two after that, the left side went out, and about a month later, running bulb went out on passenger side. Well, the headlight just blew again, same day as the horn, just had to rep... Read more
Incident date: Jun 25, 2025
Since a recent software update, vehicle will unexpectedly give multiple error codes, and disengage “one-pedal driving” mode. This happened recently when coming to a stop at a traffic light behind another vehicle. When coming to a gradual one-pedal stop, the one pedal driving mode unexpectedly disengaged, causing me to almost hit the vehicle in front of me. This error has occurred 5-6 times ... Read more
NISSAN
PATHFINDER
(2007) — ELECTRICAL SYSTEM
Jun 24, 2025
Incident date: Jun 24, 2025
The radio changes stations by itself, speakers/music goes in and out. The screen freezes and cannot change stations. And also the car lags on taking off sometimes. Often smells like fuel when you turn on the car, Assuming a fuel pump issue, not sure. I spoke to the salesman who sold me the car (adam) within less than 30 days of having the vehicle and told me the electrical issue with radio would ... Read more
Incident date: Jun 24, 2025
The ABS system kicks in on uneven surfaces even at the slowest speeds. It is almost impossible to stop and have almost hit people several times. This is coming to a stop even if it’s at 5 MPH and the road doesn’t even seem uneven. It is very scary and I’ve almost had an accident multiple times due to not being able to fully engage the brakes.
Incident date: Jun 24, 2025
On March 10, 2025, I was driving down a residential street, about 40 mph, when the "Brake System Failure, 42 miles top speed," indicator light came on. Seconds later, I was approaching a stop sign and pressed down on the brake pedal. The brakes failed and the brake pedal went directly down to the floor. Luckily there were no other vehicles around and i was able to coast through the stop sign. I co... Read more
Incident date: Jun 24, 2025
When driving down the street car shuts off lights flicker on and off continuously sometimes it don’t turn back on sometimes it does but I usually just coast until it turns back on very dangerous if on freeway or heavy traffic also the brake light and and trac lights go on when this happens. When stepping on gas the rpm’s go up really high like the transmission is going out
Incident date: Jun 18, 2025
I was driving to work when my engine started sputtering acting like it was about to turn off. I quickly pulled off to the side of the road and as soon as I did, the engine stalled and turned off. I'm lucky that I pulled off the road because if it turned off while on the road I could have caused an accident. The car is no longer able to turn on. I had to get it towed to my work where I had a mechan... Read more
Incident date: Jun 23, 2025
To Whom It May Concern, I am writing to formally report a serious and recurring safety issue with my 2024 Chevrolet Equinox, and to request immediate investigation and resolution. The vehicle has, on multiple occasions, unexpectedly gone into “reduced power” mode (also referred to as “limp mode”), drastically limiting acceleration while driving at full speed in traffic. This most recently ... Read more
Incident date: Jun 23, 2025
To Whom It May Concern, I am writing to formally report a serious and recurring safety issue with my 2024 Chevrolet Equinox, and to request immediate investigation and resolution. The vehicle has, on multiple occasions, unexpectedly gone into “reduced power” mode (also referred to as “limp mode”), drastically limiting acceleration while driving at full speed in traffic. This most recently ... Read more
Incident date: Jun 23, 2025
Driving down the road and the camera above on windshield above rearview mirror went out as well as the forward collision braking. Both went out at the same time. The problem was inspected by a certified mechanic shop. It puts people’s lives at risk once each sensors go out limiting the safety features.
NISSAN
PATHFINDER
(2006) — POWER TRAIN
Jun 24, 2025
Incident date: May 28, 2025
The biggest issue is last year while driving on 74 in busy traffic, the car automatically went into a "low power" mode and limited the power without warning. So now in traffic driving 55 mph, the car drastically slowed to about 35 without warning. It would not go faster no matter what I did. Then the check engine light came on afterwards. Thankfully I made it home safely after turning on my hazard... Read more
Incident date: Jun 10, 2025
Bought this car a couple of years ago. In the past 6 months we have had to have brakes/rotors fixed ($650), spark plugs, etc ($780). It's had issues with not starting after fueling up with gas. It's been riding rough and rattling/vibrating. Took it to mechanic and he told me it was a manufacturer issue with cylinder 3. Coolant has been leaking and causing misfires. Basically needs a engine rebuil... Read more
Incident date: Jun 10, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? - Transmission Valve Body resulting in a P0700 & P0747 code. Yes currently installed in vehicle. How was your safety or the safety of others put at risk? - When the vehicle goes into a limp mode to protect the transmission and rear-wheel lock up, the truck shuttered and hard downshifted. Speed limi... Read more
Incident date: Jun 20, 2025
Brake trailer module failure leading to loss of trailer brakes. Second incident.
Incident date: Feb 28, 2020
My steering is "sticky" and is difficult to control. It's concerning for me and my passengers, as well as others on the road. I researched what "sticky" steering could mean, and I found Honda has an active recall for this exact issue; however, my 2019 isn't included. I visited a local Honda dealership (Tameron Honda in Birmingham, AL), and they confirmed that my vehicle needs an electric rack to f... Read more
Incident date: Sep 30, 2022
[XXX] I ordered lower control arms from [XXX] . Not even a year later I had experienced a clunking noise when I turned the steering wheel. That weekend my wife and I rode up to our campsite. Seeing a deer in the road I slowed down only for the truck to veer to the left and almost hitting a logging truck. Talking to a mechanic, he told me that it was the bushings of the lower control arms at fault.... Read more
Incident date: Sep 30, 2022
[XXX] I ordered lower control arms from [XXX] . Not even a year later I had experienced a clunking noise when I turned the steering wheel. That weekend my wife and I rode up to our campsite. Seeing a deer in the road I slowed down only for the truck to veer to the left and almost hitting a logging truck. Talking to a mechanic, he told me that it was the bushings of the lower control arms at fault.... Read more
Incident date: Jun 22, 2025
The contact owns a 2024 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available.... Read more
Incident date: Sep 19, 2024
Front suspension creaking & rattling going over bumps Tesla took days & days & never called me w/ problem I kept calling in!! Finally decide it is a KNOWN recall problem w/ Suspension bolts & sub frame! They told me they torqued them & would test drive for noise & I never heard from them! I had to call in. Suddenly I had a $4200 estimate for repairs including $322 1.24 hours of diagnosis??? ... Read more