Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 96,425 complaints for NISSAN
Incident date: Apr 26, 2026
Engine sudden loss of power. Wheels locked up and I skidded off the road.
Incident date: Jan 24, 2026
Nissan has put a service campaign P9324 as a known issue for rear lower suspension corrosion. Last week as I was driving my vehicle collapsed on its back tire there was no safety warning lights that had come on. I was able to safely pull off the road however if I had been driving in a highway this would have more than likely put myself and others at grave risk. After towing to a local garage I ha... Read more
Incident date: Jan 24, 2026
I have 2 different issues. One is the passenger rear door not wanting to open sometimes from outside sometimes from inside. Then sometimes it won't unlock and sometimes it won't lock. This issue started about 3 months ago. Second is my clock time both on the dashboard and the one where the radio/GPS shows it goes crazy from time to time. I just didn't know it was something we could report. This h... Read more
Incident date: Apr 24, 2026
On April 23, 2026, while driving my 2026 Hyundai Ioniq 9 , the Automatic Emergency Braking system completely failed to detect an oncoming hazard. The system did not alert me, did not activate, and did not apply emergency braking. I nearly collided with another vehicle as a direct result of this failure. The vehicle has a persistent diagnostic trouble code C28AB87 — CAN time-out for the front rad... Read more
Incident date: Apr 8, 2026
I am filing a safety complaint regarding my 2026 Honda CR-V. The front-mounted sensor used for advanced driver-assistance systems (including lane keeping assist and automatic emergency braking) is positioned in a way that makes it easily accessible and vulnerable to theft. My vehicle’s sensor was stolen, which immediately disabled critical safety features such as collision mitigation braking and... Read more
Incident date: Apr 17, 2026
I was pulling into a parking spot almost stopped when the vehicle suddenly surged forward. I slammed on the brake and put the car in reverse since it had driven upon the walkway. This happened earlier today and I plan to have it checked out as soon as possible . Never have had this problem before, no warning lights or messages.
Incident date: Oct 3, 2025
The special coverage program on the coolant valve for My 2021 Chevy Silverado (70,000mi) is not covered due to my vin not being on the list. Something they say and know is an issue, but not covering it for the vehicles they say they’re covering it for.
Incident date: Oct 3, 2025
I am seeking reimbursement for an out-of-pocket repair for a Throttle Body replacement (October 2025) that is now covered under Nissan Safety Recall R25E3. Despite providing the invoice, proof of payment, and the recall completion notice, the representative [XXX] , Case #XXX) has verbally denied the claim. Furthermore, the representative refused to provide a written determination, insisting on ph... Read more
Incident date: Mar 26, 2026
The car will lose power while sitting at a red light. The dash lights up and you can't do anything. You have to turn it off and back on and hope no one hits you in the meantime. This has happened twice now. I bought it brand new, serviced regularly and has 16k miles.
Incident date: Mar 26, 2026
Sunroof exploded Would not go into drive or neutral Lost all power going 75mph going down highway Brake went all the way down to floor and shuts off wouldn’t start back up for about 5 min Was stuck in reverse world not go into drive until I shutdown vehicle and waited a few minutes on a busy street And then today lock/unlock button was opening and locking while driving down street and scree... Read more
Incident date: Mar 26, 2026
Sunroof exploded Would not go into drive or neutral Lost all power going 75mph going down highway Brake went all the way down to floor and shuts off wouldn’t start back up for about 5 min Was stuck in reverse world not go into drive until I shutdown vehicle and waited a few minutes on a busy street And then today lock/unlock button was opening and locking while driving down street and scree... Read more
Incident date: Apr 19, 2026
Driver door actuator is failing. If you search this, it is a well known problem with the year and model of Toyota. It poses significant safety hazards to occupants and security of the vehicle. Yet Toyota has not addressed or corrected the issue. I am not sure if this is electrical or the actuator itself, as the passenger door was doing the same thing, but now appears operational. Driver side still... Read more
Incident date: Apr 19, 2026
The contact owns a 2023 Nissan Rouge. The contact stated while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to a dealer where it was diagnosed that the EGR cooler failed and that the engine ne... Read more
Incident date: Apr 26, 2026
1. The repair work was done at San Leandro Hyundai service department. I do not have the parts that were worked on. 2. Fortunately, both incidents happened when the car was parked at home. The unpredictable nature of the issue though, raises safety concerns as it's unknown when the car is going to die. 3. I have repair orders from San Leandro Hyundai service department of the error codes and repai... Read more
Incident date: Apr 14, 2026
The contact owns a 2020 Hyundai Elantra. The stated that the backup camera was inoperable. No warning lights were illuminated. The contact stated that failure was related to NHTSA Campaign Number: 24V879000 (Back Over Prevention). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who confirmed there was no recall. But no assistance was p... Read more
Incident date: Mar 31, 2026
I’m scared to drive my vehicle because of the 6.2L V8 ongoing engine failures! I believe it to be unsafe for travel never knowing when the engine will fail. Now with over 1 Million failures of this engine!
Incident date: Apr 24, 2026
Back-up camera was recalled August 25, 2025. Not repaired yet and no information from Manufacturer, Chrysler Corp. The screen shows black and streaks, sometimes reflects upside down images. I have the 2020 Dodge Journey and it is difficult to see when backing.
Incident date: Apr 23, 2026
1. the 10R80 transmission , Yes it is available for inspection. It has already been replaced with a new one. 2. Transmission was upshifting hard and then downshift from posted speed limit of 70 mph down to 50 mph on [XXX] South to Birmin [XXX] s, the dealer replaced it with new transmission at my expense. $8188.67 Plus Labor 4. Yes it was inspected Long-Lewis Ford Dealer. 5. Yes check engine l... Read more
Incident date: Apr 23, 2026
Upon inspection by a certified technician, the windshield was found to have a stress crack. The repair evaluation confirmed there is no visible point of strike or impact from road debris. Although similar issues are commonly reported, the manufacturer denied knowledge of any widespread problem and refused to cover the repair costs. Previous management of this concern was negligent in addressing th... Read more
NISSAN
VERSA NOTE
(2014) — POWER TRAIN
Apr 30, 2026
Incident date: Jan 3, 2025
The vehicle was shiifting sluggishly and the check engine light came on. The dealer has indicated that I need to replace a transmission controller valve body. This problem has been acknowledged by GM and a recall initiated, but my vehicle was not included in the recall. This does not seem reasonable and I believe the recall should be expanded.
Incident date: Sep 1, 2024
My vehicle has approximately 62,000 miles and is within the extended warranty range. • My wife's vehicle has exceeded 100,000 miles but experienced failure well within the original ownership period. Given the early failure, recurring defects, and known issues associated with CVT transmissions in these vehicles, we respectfully request a full resolution from Nissan North America. I wrote an email... Read more
Incident date: Nov 20, 2024
My backup camera does not work when engaged in reverse, causes the radio to turn off and on.
Incident date: Apr 20, 2026
When the vehicle was started this morning, it sounded like it was chugging and did not wasn’t to stay on. Then when the driver went to drive, he got the notification on my dash to stop safely and the engine was disabled. The check engine light was on, as well as the battery light was on, and the warning light was on. PCM code P1A0C present. TSB 25-2447 applies but the vehicle has current softwar... Read more
NISSAN
PATHFINDER
(2024) — UNKNOWN OR OTHER
Apr 30, 2026
Incident date: Apr 29, 2026
The heating unit isn’t working. It blows out cold air when on hot and sometimes it switches to different setting for the heating unit.
Incident date: May 22, 2024
The charging system is not working at low rpm causing bike to die at stop signs. Not safe in heavy traffic. The dealer has checked the system and will require an upgrade kit because the parts in the bike now are note available. The kit $2600 plus labor. The extend warranty will not cover this because it’s an upgrade kit. This is a known issue with these bike and refuse to take care of this!
Incident date: Apr 27, 2026
The new tesla update forces me to interact with the touch screen in order to operate my vehicle after self driving is disabled. There is no way to dismiss or disable this screen in the new update and no way for me to roll my vehicle back to the old software. After disengaging self driving a forced selector box forces you to make one of 4 choices in order to see your screen/navigation and perform ... Read more
Incident date: Apr 27, 2026
I owned this car for less than 2 years and it's already costing $700.00 to have a EGR valve failure. This seems to be a big problem with these SUV's and I just don't no how this is not covered under the warranty or a recall as this is clearly a defect. There are so many complaints about this issue. This is my 3rd Nissan and most likely my last!!! Not happy at all with this outcome of $700.00 repa... Read more
Incident date: Apr 1, 2025
The "Passenger Airbag Off" light is illuminated, meaning the primary safety restraint system is disabled. The failed component is the "Occupancy Classification System (OCS) / OC3 Sensor Mat." I purchased a very well-maintained 2014 MINI in March 2026 and the failure occurred shortly after the 10-year warranty window expired. BMW Group has similar BMW models using the very same technology, and th... Read more
Incident date: Apr 1, 2025
I am submitting this complaint on behalf of the vehicle owner. On March 31, 2025 (136,962 miles), the vehicle was brought to Fred Anderson Nissan of [XXX] for Voluntary Emission Recall PD128 (NTB24-061), which required a new Particulate Matter Sensor and ECM reprogramming. One day later, the Check Engine Light illuminated. On April 2, 2025 (137,083 miles), the dealer diagnosed code P2002-00 (DPF... Read more
Incident date: Apr 15, 2026
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while depressing the accelerator pedal, there was a whining sound coming from the transmission. Additionally, while driving, the transmission failed to properly shift gears. The vehicle was repaired under NHTSA Campaign Number: 24V797000 (POWER TRAIN). After retrieving the vehicle, the vehicle hesitated and decelerated unint... Read more
Incident date: Apr 20, 2026
Rear back up camera. One day it started to glitch when put in reverse. I placed the car in park, gave it a moment and put it in reverse again. This was repeated in the attempt to get the back up camera to work. Next- turned the vehicle off for a moment, restarted it, put in reverse and this did not help. Also, I attempted to check for update/update and reset the infotainment system. This did not h... Read more
Incident date: Apr 28, 2026
- The seat has cheap plastic parts that move the power seat forward and backward, and once malfunction you have to change either the whole seat or the drivers seat track adjuster assembly and both of them expensive. - The seat was built poorly which cause lower and upper back pain.
Incident date: Feb 28, 2019
2019 Honda HR-V EX-L White exterior. Paint peeled off roof. front of roof (area between sunroof/moonroof and front windshield).
Incident date: Apr 15, 2026
Odometer Fraud. The contact purchased a 2010 Toyota Rav4. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 111,000, and at the time of registration, it was discovered that the mileage was 290,055.
Incident date: Apr 15, 2026
While on the highway, the vehicle felt sudden loss of power and a burning smell. Immediately took the next exit and entered a gas station where large volume of oil leaking under the vehicle. Exited the vehicle and called for a tow truck to bring the vehicle to the nearest auto shop who informed me that the engine was damaged internally similar to what’s described in the recall and informed me to... Read more
Incident date: Apr 23, 2026
There is a continual problem with this car. Randomly, about every 1-2 weeks, my entire infotainment center, customer settings, and seat preferences will reset to Italian and the metric system. When this happens, the front collision warning system turns off. The radio screen also begins to flash on and off, where I cannot use the backup camera and audio cuts out. I have had it to my local Jeep deal... Read more
Incident date: Apr 23, 2026
While driving my 2005 Nissan Altima in active traffic with my [XXX] child, the vehicle suddenly stalled without any warning. The engine completely shut off while in motion, creating an immediately safety hazard in live traffic conditions. Immediately after the stall, I observed oil leakage and smoke entering the cabin. The vehicle became inoperable and we were stranded roadside. This failure is... Read more
Fire
Incident date: Apr 28, 2026
I have about 13,500 miles on my 2025 Tucson Hyundai. The screen with the speedometer and HUD constantly turns on and off so you have no idea what speed you're going, if you need fuel and several other readings. It has been repaired once. Took it back to the dealer a second time, they said there was no issue. It is still doing it, and I am making an appointment to return it to the dealer again for ... Read more
Incident date: Dec 3, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? -Forward collision system light on dash is illuminated, automatic locks do not engage after vehicle is in motion, paddle shifters do not work. All displays switched to Italian & from standard measurements to metric How was your safety or the safety of others put at risk? -Forward collision sensors a... Read more
Incident date: Dec 3, 2025
Date of purchase from dealer: right passenger door lock non-functional. the salesperson had to have the door opened from the outside to exit the car. He took the care to be repaired while the paperwork was completed. Subsequently I have been unable to exit both doors without pushing the UNLOCK button. The door handle does not itself open the door. 2. Both screens flicker/dim/darken, and at times a... Read more
Incident date: Dec 1, 2024
Date of purchase from dealer: right passenger door lock non-functional. the salesperson had to have the door opened from the outside to exit the car. He took the care to be repaired while the paperwork was completed. Subsequently I have been unable to exit both doors without pushing the UNLOCK button. The door handle does not itself open the door. 2. Both screens flicker/dim/darken, and at times a... Read more
Incident date: Apr 22, 2024
My transmission is whining and the mechanic shop is stating that I need a new transmission. A common issue they are seeing within vehicles with the CVT transmission
Incident date: Jan 13, 2026
The vehicle is a 2019 Lincoln Navigator. The component that failed is the transmission. The vehicle experienced a sudden transmission failure resulting in loss of normal drivability. The issue is currently available for inspection at the repair facility upon request. This failure created a safety concern due to loss of power, hesitation, and unreliable shifting, which can increase the risk of col... Read more
Incident date: Feb 1, 2026
Went to put car in reverse and it kept driving forward- no weird sound or anything. Proceeded to put the car in park and it was still moving forward. Transmission was stuck on drive.The shifter is disconnected from the transmission with no warning .Just looked and the transmission shifter bushing is disconnected. Also saw that this part is a recall on other ford vehicles. Had this been recalled on... Read more
Incident date: Apr 26, 2026
I haven’t been in an incident yet with this recall. But I contacted ford today to let them know my truck shifted down to 3rd gear from 5th gear. I informed them that when I entered my vin on the ford web site that my truck came up for a recall and that I contacted a local ford dealer and they said they couldn’t do anything for me because the remedy wouldn’t be out till July 1. My truck is... Read more
Incident date: Apr 26, 2026
Received recall notice around August 2025. Called ford and they said there was no fix for the current recall. February 2026 my daughter was driving home and lost all pressure in her brakes. She made it home safely and I added brake fluid and started the car and as I pumped the brakes fluid started pouring out from the rear hose. I called ford and had it towed down to the dealership the next mornin... Read more
Incident date: Feb 20, 2026
Was removing a tractor from the trailer, while backing down the ramp, the welds on the ramp failed suddenly, causing the ramp to drop to the ground, while the tractor was still partly in the trailer. The impact caused the tractor windshield to shatter and cause minor injuries to the operator (cuts on exposed skin). Upon inspection, it was found that the welds for the ramp were inadequate in both... Read more
1 injured
Incident date: Apr 14, 2026
While driving home on the highway from our sons hockey game at about 8:30 pm we were going about 60 mph when the car made a noise and began smoking and as we were trying to pull over on the side of the highway noticed by the reflection of a passing car that the engine on our vehicle was on fire under the vehicle. We had to evacuate the vehicle quickly and get our children out on the side of a busy... Read more
Fire
Incident date: Apr 27, 2026
I am writing to formally report a serious safety issue with my brand-new Jeep Grand Cherokee (got it from DARCARS Rockville, MD dealership) and to request immediate resolution under warranty and applicable consumer protection laws. I purchased this vehicle with the expectation of reliability, safety, and comfort for my family. Unfortunately, within a very short period of ownership, the vehicle ha... Read more
Incident date: Apr 23, 2026
I own a 2019 Honda Odyssey Elite with 39,000 miles on it. In January 2026, suddenly I had multiple warning lights on in my minivan related to an ADAS system failure. I replaced the car battery and later determined that the ADAS camera had failed in the car. In reading online, this is a very common issue with Hondas as the cameras are known to overheat and require replacement. Warning lights: ... Read more