Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 96,425 complaints for NISSAN
Incident date: Jul 9, 2025
The contact owns a 2013 Ford F-150. The contact stated that while hauling a trailer, the brake pedal independently went to the floorboard. The ABS and other unknown warning lights were illuminated. In addition, the vehicle hesitated while accelerating with the accelerator pedal depressed. The vehicle was taken to a local independent mechanic, where it was diagnosed with a master cylinder leak into... Read more
Incident date: Jul 14, 2025
The contact owns a 2011 Ford Fusion. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. In addition, the power steering failure and the service advance track warning lights were illuminated. The vehicle was taken to the dealer and was diagnosed with the electronic power steering pump failure. The contact was informed that the elec... Read more
NISSAN
PATHFINDER
(2014) — SUSPENSION
Jul 16, 2025
Incident date: Apr 9, 2025
This car is factory equipped with Continential Cross Contact tires that wear on the inside on all 4 tires, specifically the inner tread lugs caused by the Jeep self adjusting air ride suspension. This a safety hazard from multiple manufacturing defects and suspension problems that affecting traction and handling. Tires are worn to 0 depth on the inside at 15,000 miles and this wear is hidden fro... Read more
Incident date: Feb 1, 2025
The contact owns a 2016 Ford F-150. The contact stated that when the vehicle was started, there was white smoke coming from the exhaust pipe, and the vehicle was idling rough. The contact stated there was no warning light illuminated. The contact had taken the vehicle to an independent mechanic and was diagnosed and determined that there was coolant intrusion into the cylinder, causing the cylinde... Read more
Incident date: Feb 1, 2025
The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the front passenger’s side A-pillar trim detached. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonabl... Read more
Incident date: Jun 30, 2025
See attached document for complaint.
Incident date: Jun 30, 2025
The contact owns a 2012 Ford F-150. The contact stated that while operating the vehicle, the transmission unexpectedly downshifted to first gear. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included i... Read more
Incident date: Jul 16, 2025
When parking and turning the wheel the truck stalled, radio turned off and on, ac stopped working, battery reading dropped. Maybe an electrical issue since it happens continuously, while making turns at slow speeds the truck wants to turn off, lights dim then go back to normal.
Incident date: Jul 16, 2025
On June 22 2025 while driving on Interstate 17, the vehicle engine started to lose power and the engine light started to flash on and off. Pulled over and the vehicle stalled and was not able to turn on again. The vehicle is available for inspection. Safety was a concern as we had to change over 3 lanes as we were losing power. The problem has been confirm that the engine has failed and they are n... Read more
Incident date: Jul 16, 2025
My vehicle abruptly went from 65 to 30 while driving with my children on the expressway. The check engine light and three other lights came on, and the car wouldn't start for an hr or so, and then it wouldn't accelerate past 25-30 miles, while all the check engine light and the other lights continued to stay on.
Incident date: Jul 15, 2025
It is impossible to disable automatic emergency, breaking system permanently. The vehicle brakes strongly and abruptly causing the cars behind to slam on their brakes and potentially cause accidents. Every time I disable it, it comes back on next time we get into the car. There has been several instances where the vehicle hit the brakes really hard, even if there was nothing in front of it.. I... Read more
Incident date: Jul 15, 2025
It is impossible to disable automatic emergency, breaking system permanently. The vehicle brakes strongly and abruptly causing the cars behind to slam on their brakes and potentially cause accidents. Every time I disable it, it comes back on next time we get into the car. There has been several instances where the vehicle hit the brakes really hard, even if there was nothing in front of it.. I... Read more
Incident date: Jul 15, 2025
It started when I purchased it in February 2025 Mileage was 99200 I noticed the seatbelt warning signs didn’t ding if I didn’t have my seatbelt on. And the sunroof not only was leaking but it is coming apart where it is held in place I’m afraid it will suddenly come down and strike me without notice while driving. Theee days ago I noticed the airbag light came on while I had the driver assi... Read more
Incident date: Jul 2, 2025
my explorer has a 10 speed transmission, and its REALLY heavy on shifting like it is missing shifts or slipping, it will shoot up in rpms to the 7-8k mark and jerk forward, this will happen every few minutes when varying speed, driving through residential areas or normal trafficways not including the highway, however on the highway it has a tendency to feel as if it loses power and regains it, ... Read more
Incident date: Jul 15, 2025
After receiving a notification for a safety recall for a 2023 Yamaha XSR900, the recall was applied by a Yamaha dealer in Santa Maria, after the recall the motorcycle idle poorly at low temperature and stalls during acceleration, it is a very dangerous condition as it can inadvertently stop the engine during maneuvers at low speeds. Several posts in the internet complain about the same issue, the ... Read more
NISSAN
PATHFINDER
(2024) — UNKNOWN OR OTHER
Jul 15, 2025
Incident date: May 1, 2025
The radiator needs to be replaced on the 3.0L due to a leak in the seam of the radiator. The dealer has stated that they have had a few in the shop recently due to the same issue. There are a lot of complaints online that have the same issue, and customers have had to pay $3000 for the same replacement.
NISSAN
PATHFINDER
(2024) — ENGINE
Jul 15, 2025
Incident date: May 1, 2025
The radiator needs to be replaced on the 3.0L due to a leak in the seam of the radiator. The dealer has stated that they have had a few in the shop recently due to the same issue. There are a lot of complaints online that have the same issue, and customers have had to pay $3000 for the same replacement.
NISSAN
PATHFINDER
(2024) — ELECTRICAL SYSTEM
Jul 15, 2025
Incident date: May 1, 2025
Since we purchased the vehicle we noticed that power outlet would not work. We have taken this vehicle back to the dealership and even though they "fix it" as soon as we drive it out within in one or two hours it will give out again. The last time we took it they said not to use "off the market" cellphone chargers because that is what is making it not work. Then the AC has also stopped working a c... Read more
Incident date: Jul 7, 2025
The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue. The contact had not experi... Read more
Incident date: Jul 4, 2025
The contact owns a 2010 Acura MDX. The contact stated that while attempting to open the door, the contact’s grandson exited the vehicle, and the door closed independently. The contact stated that his daughter had experienced the door closing independently onto her right hand while exiting the vehicle. No warning light was illuminated. A dealer was contacted. The vehicle was diagnosed over the ph... Read more
NISSAN
PATHFINDER
(2005) — ELECTRICAL SYSTEM
Jul 15, 2025
Incident date: Jul 15, 2025
while driving, including backing up with the camera, the computer restarts itself. Navigation, warnings, and backup camera all restart for about 30 seconds. it has happened while depending on the backup camera. just goes black then restarts.
Incident date: Apr 22, 2025
On Sunday, July 13, 2025, I received a warning that my EyeSight was disabled in the middle of driving. This meant that I was unable to utilize cruise control or any driver assistance functions. The weather was clear, sunny, and there was nothing obstructing the EyeSight cameras, nor were there any cracks in the windshield. The following day, Monday, July 14, EyeSight worked normally in the mo... Read more
Incident date: Apr 22, 2025
On Sunday, July 13, 2025, I received a warning that my EyeSight was disabled in the middle of driving. This meant that I was unable to utilize cruise control or any driver assistance functions. The weather was clear, sunny, and there was nothing obstructing the EyeSight cameras, nor were there any cracks in the windshield. The following day, Monday, July 14, EyeSight worked normally in the mo... Read more
Incident date: Jan 15, 2023
The transmission system failed, causing jerking during acceleration. The original transmission was replaced by the dealer, so it may be available for inspection if retained by the dealer or returned to Ford/Lincoln. Jerking during acceleration can create safety risks including: unpredictable vehicle behavior during merging or passing, potential loss of control in traffic situations, and compromise... Read more
Incident date: Jan 15, 2023
Driving through thunderstorms the rear sliding window popped out from the bracket. The top bracket came loose allowing the window to pop out. This top bracket was fastened with 4 strips of 2 sided tape. Had to pull over and tape the window & bracket.
Incident date: Jan 15, 2023
The contact owns a 2020 Nissan Altima. The contact stated while driving approximately 50 MPH, the vehicle lost motive power. The contact stated that the message "Engine Malfunction" was displayed, and the check engine, traction control, and Forward Collision Avoidance warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the ma... Read more
Incident date: Jul 11, 2025
I was driving the car with no issues on [XXX]- made two 30-minute trips with no issues the same day. During a 15-minute drive, the car was fine until I was at an intersection 12 minutes into the drive [XXX] and [XXX] ). I was stopped at the intersection for maybe a minute, and when the traffic light turned green, I released my brake and went to accelerate when I got the following display message... Read more
Incident date: Jul 14, 2025
I got the code p2138 and I’ve had it inspected and throttle body and accelerator pedal assembly replaced. The problem is still not fixed. I lost power driving to work and heavy vibration and shaking. If I pull out in a turn and someone is coming up fast and this happens again it reduces my engine power and could cause a crash. Problem has been confirmed by a licensed mechanic, AutoZone, oreillys... Read more
Incident date: Jun 1, 2025
The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the driver's side and passenger's side doors exterior B-pillar trims had partially detached and were secured with Gorilla tape. The vehicle was taken to the dealer, where it was inspected, ... Read more
Incident date: Jul 14, 2025
Driving and all of a sudden the engine light comes on while sitting at the light. Went to accelerate and it was like I was driving a stick shift and then it was a big jerk. The car has never done this. Pulled over in a parking lot and then was not able to reverse my car.
Incident date: Jul 14, 2025
Engine light diagnostic Crankcase Ventilation Hose Defective. There was a recall on this but not for my VIN #, why not I'm having the same issues a described in the recall.
Incident date: Oct 15, 2024
I was stoped at a red light with cars in front of me and behind me when with my foot on the break the car accelerated forward like my foot was on the gas pedal but my foot was not on pedal, the car surged forward and came close to hitting the car in front of me I pressed the break and got stopped didn’t happen again but sometimes I can feel the car wanting to keep surging forward when breaking. ... Read more
Incident date: Oct 15, 2024
The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. ... Read more
Incident date: Oct 15, 2024
Request for Recall Coverage – 2013 Nissan Rogue Select Airbag Issue Dear Sir, I am the original owner of a 2013 Nissan Rogue Select. Recently, I became aware of a recall issued by Nissan North America for certain 2013–2014 Rogue Select vehicles due to an electrical short in the harness connector. This issue is caused by snow/water and salt seeping through the driver's side floor carpet, resu... Read more
NISSAN
PATHFINDER
(2013) — TIRES
Jul 14, 2025
Incident date: Jul 14, 2025
Cooper Discoverer AT3 tires LT275/70R18 D1 I purchased these tires on 11/08/2019. My truck had 166,736 miles it now has around 202,000. I experienced a blow out where the total tread separated from the rear driver side side walls. The tread separated piece was in one piece. As if a re-tread tire. It caused extensive damage to my rear quarter panel among a list of other damaged parts. The tread w... Read more
Incident date: Jul 9, 2023
This pertains to the B-Pillar trim recall. It should be noted that not only does the trim fall off but if it is the trim with the entry keypad, that can cause a short circuit that effects other parts of the car operation. Recently this happened to this vehicle and a fuse blew under the drivers side dash fuse 11 5 amp fuse. This fuse blows and the rear hatch will no longer open. We called about thi... Read more
Incident date: Jul 9, 2023
At roughly 9:55pm on Thursday, July 11th while traveling northbound at 70mph on the Dallas North Tollway, my 2020 Ford F-150 Shelby Baja Raptor had an instant catastrophic engine failure. All power to the truck was lost. A red solid battery light came on the a yellow engine light began flashing. I was EXTREMELY fortunate, in that I was able to guide and control the vehicle off of the freeway,... Read more
Incident date: Jul 2, 2025
The car alarm keeps going off randomly and from googling it. Several people have reported an issue with the 2021 Kia Sportage it’s a known issue.
Incident date: Jul 2, 2025
The car alarm keeps going off randomly and from googling it. Several people have reported an issue with the 2021 Kia Sportage it’s a known issue.
Incident date: Jul 2, 2025
Engine seems very weak. Not enough power to safely pass on a highway. Absolutely gutless and sometimes upon acceleration and/or braking it jerks.
Incident date: Jun 11, 2025
Even with the update to add more oil pressure the camshaft phasers still failed. Happened up in the mountains on vacation. Very large rattle and jerking when first starting the engine. 71,000 miles. All maintenance has been done on time. No warning signs or build up. Ticking time bomb if continued to be driven
Incident date: Jul 1, 2025
Was informed from by GM that my vehicle is involved with a recall an still hasn't been repaired
Incident date: Feb 7, 2025
The leather dashboard has shrunk to the point where the the Porsche dealer recommend replaceing it. This appears to be an issue serious enough to prevent the airbag from deploying correctly if in an accident. This appears to be a common issue.
Incident date: Feb 7, 2025
The leather dashboard has shrunk to the point where the the Porsche dealer recommend replaceing it. This appears to be an issue serious enough to prevent the airbag from deploying correctly if in an accident. This appears to be a common issue.
Incident date: Feb 7, 2025
My car constantly turns off mid drive and then turns back on , also all the lights on my dash pop up eveytime I start the car so I’m pretty sure it’s an electric issue sometimes it’s doesn’t start I have to play with the battery little bit and I’ve had it tested even bought a new one so ik it’s not the battery it’s electric, it frequently turns off for like 5 seconds while I’m dri... Read more
Incident date: Jan 1, 2025
Information console glitches randomly and will close out maps, play music, switch input sources, and will call/hangup without driver input. Initially happened maybe 1-2 times a month, however now happens constantly making the entire informatics system inoperable and is very distracting. I am unable to upload the videos of it glitching (this doesn’t allow video files) but can provide if needed
Incident date: Oct 17, 2024
Repeated problems with the 10 SPD automatic transmission in my 2020 Ford Ranger. Transmission skips between gears, shakes, jerks, feels like I’m driving over rumble strips. You name it, the transmission is doing it. Took it to the Ford dealership last year and they “cannot reproduce the issue”. That’s because it doesn’t happen all the time. I guess I need to take a technician on a road... Read more
Incident date: Oct 7, 2024
Headed home from a vet appointment in mountain home. Was driving on the freeway at 80mph when the tire blew at the Wendell exit. Checked the tire to find that the inside wall had failed and had a blowout. The tire was installed June 8th 2025 and had less than 1,000 miles on it. I have never in 26 years of being around vehicles had a brand new tire fail in less than 1,000 miles. Tire was a good yea... Read more
Incident date: Oct 1, 2024
I took my car to Tesla service to have 3 tires changed. On the drive home for the service, the car automatically pulled the to right several times with the final time pulling so hard, the car jumped the curb and damaged the car. Speaking with the Tesla service associate after the accident, they admitted that they did not complete alignment of the tires and that the automatic lane correction mechan... Read more
Crash
Incident date: Sep 17, 2024
Front window trim/ A pillar detached while driving on October 18,2024. Contacted dealership for replacement at the end of October 2024, and each month following, they brought vehicle in for inspection but have never replaced the trim piece. It has now been 9 months, I have called the dealer every month to follow up and have been told every time they still do not have the part to fix it. I am conce... Read more