Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 97,402 complaints for NISSAN
Incident date: Sep 2, 2025
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at 40 MPH, there was an abnormal sound coming from the engine before the vehicle stalled. The contact was able to pull over to the side of the road. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed and determined that the knock sensor had ... Read more
Incident date: Sep 2, 2025
Intermittent loss of power steering due to faulty EPS module. Warning in dash says service power steering. When this happens there is no power assist. Unit had been checked and verified that power, ground, and all other wires are i. Good working order. Problem is within EPS module.
Incident date: Oct 25, 2025
I’ve purchased my Chevy Silverado brand new and I’ve had to bring it to the dealership multiple times for code P1098 this will be the second time this has been repaired. Looking on line this is very common. This is the second time I have to leave my vehicle at the dealership and not I don’t have my vehicle.
Incident date: Oct 1, 2025
While pulling into a parking spot my car unexpectedly accelerated. Brakes were unresponsive even after placing both feet on the brake pedal. Vehicle stopped only after I hit a tree. Engine continued to rev at which point I placed the vehicle in park and shut off the engine. Although the impact of the crash was severe my 1airbag did not deploy.
Crash
Incident date: Oct 26, 2025
excessive frame flex/failure, Interior cabinetry coming cracked and apart. Floor separating from side walls. Main door coming open during transit.
Incident date: Oct 26, 2025
excessive frame flex/failure, Interior cabinetry coming cracked and apart. Floor separating from side walls. Main door coming open during transit.
Incident date: Oct 24, 2025
The blind spot warning only shows the flashing light in the side mirror but does not make an audible warning sound.
Incident date: Sep 13, 2025
The airbag light came on and we took it in. The dealership reported that the airbag module has failed. This is a safety concern since this is not a common issue for cars to have unless its an older car, its been in an accident or moisture. We park the car inside a garage overnight every night. The light has been on for a few months and the dealership (Dean Team Hyundai in Ballwin, MO) confirmed t... Read more
Incident date: Sep 13, 2025
I am writing to your Company regarding the unavailability of the ABS Control Module for 2017 Ram 1500 trucks. My truck, like those of numerous other Ram owners, has a malfunctioning ABS Control Module. Because of this malfunction, the ABS and cruise control do not work. In turn, this places me and other owners of this vehicle in an unsafe situation, in that the lack of an operating ABS system is ... Read more
Incident date: Sep 13, 2025
I am writing to your Company regarding the unavailability of the ABS Control Module for 2017 Ram 1500 trucks. My truck, like those of numerous other Ram owners, has a malfunctioning ABS Control Module. Because of this malfunction, the ABS and cruise control do not work. In turn, this places me and other owners of this vehicle in an unsafe situation, in that the lack of an operating ABS system is ... Read more
Incident date: Sep 9, 2025
The front of our grand design momentum fifth wheel camper has sustained some structural failure. Our bedroom slide will no longer stay closed when driving down the road. Our storage doors will also open every now and then when we encounter rough bumps or rough roads. We began to notice some small damage inside the front bedroom of the unit as well. The camper has been untowable for nearly 6 months... Read more
Incident date: Sep 9, 2025
The front of our grand design momentum fifth wheel camper has sustained some structural failure. Our bedroom slide will no longer stay closed when driving down the road. Our storage doors will also open every now and then when we encounter rough bumps or rough roads. We began to notice some small damage inside the front bedroom of the unit as well. The camper has been untowable for nearly 6 months... Read more
Incident date: Sep 1, 2025
The contact owns a 2025 Nissan Sentra. The contact stated that while depressing the brake pedal, the contact's foot slid off onto the accelerator pedal. There were no warning lights illuminated. The vehicle was taken to the local dealer, who determined that the space between the pedals was too small. The contact stated that the pedals were too close together. The mechanic completed an unknown par... Read more
Incident date: Oct 27, 2025
Sept 1 2025 hood latch failed causing hood to fly open to full vertical position causing body damage to both fenders and completely taking away visibility of roadway. Latch was replaced by Nissan dealer in 2022 for recall. Nissan dealer verified failed component and replaced at no charge but NISSAN USA would not repair body damage.
Incident date: Oct 27, 2025
Put my car into park and the fan kept running continuously. I noticed that the engine temperature gauge did not move off of cool either. When I drove it, I got an alert that the ‘steering assist was reduced’ and shortly after my check engine light came on. My safety was at risk due to the fact that I couldn’t monitor my engines temperature and it very well could have been overheating and I ... Read more
Incident date: Oct 27, 2025
When I am driving my car and stop at a stop light sometimes the car will fail to start up. It goes into neutral and then will take at least a minute to restart which is very dangerous. Its something with the start/stop feature and I had this problem two years ago and after many times dropping off my car at the Honda dealership and them telling me nothing is wrong with the car I finally said the... Read more
Incident date: Oct 12, 2025
Camera is failing - reportedly due to a bad internal ground-wire. Acura is charging $900 for the part and $1600 for the installation and calibration of a new unit !! Also - the unit is a black color, and located right behind the windshield, so bakes itself to death. Acura should be using white colors inside the space, limit the un-used volume, and recalling the units (or at least providing a... Read more
Incident date: Oct 12, 2025
Breaking system failed, it is available for inspection, I told the state trooper what happened along with several police officers, they agreed that the breaking system was not supposed to lock up which caused the car to skid several feet and the end results are that a very bad wreck happened which left my car undrivable and locked up, the car front disk breaks , front wheel drive,there not suppose... Read more
Crash
Incident date: Jun 1, 2020
After my vehicle experienced a brake system failure 3 weeks ago and I got my vehicle back from the dealership. I noticed that my vehicle has no emergency brake so in the event of this failure and/or future brake system failures there was no way to stop my vehicle. Their emergency brake is technically a parking brake that can only be applied when the vehicle is completely stopped. I'm not sure how ... Read more
Incident date: Oct 25, 2025
My car was less than a year old, had been at the dealership for routine maintenance on September 24th, and with no warning signals from the vehicle's electronics smoke started coming out from the hood while I was ~20 minutes into my drive to work. Within a short period of time there were flames, and ultimately the car was engulfed in flames, resulting in a total loss.
Fire
Incident date: Oct 24, 2025
My 2019 F150 10R80 transmission failure it would jerk between gears also down gears on highway speed on its own The truck has 92k miles
Incident date: Oct 24, 2025
My 2019 F150 10R80 transmission failure it would jerk between gears also down gears on highway speed on its own The truck has 92k miles
Incident date: Sep 5, 2025
The rear view camera is not working when placing the vehicle in reverse. The dash screen is blank even though it changes to appropriate display mode. The area where camera image is supposed to be to display is blank.
Incident date: Sep 5, 2025
appears to be significant electrical issue or internal computer issue causing a safety issue
Incident date: Jul 27, 2025
I am reporting an odometer and title discrepancy involving a 2025 Hyundai Ioniq 6 (VIN: [XXX] ) purchased from Van Hyundai II LLC (Carrollton, TX) on January 6, 2025. The dealer issued two temporary tags with conflicting color entries and later reported the vehicle to the Texas DMV as having 57 miles at title assignment. However, the vehicle was involved in an accident on January 17, 2025, and th... Read more
Crash
Incident date: Jul 27, 2025
I was driving and all the lights on the cluster came on, with an instruction to slowly pull over place the vehicle in park and restart the vehicle. Apparently the vehicle dead while I was driving it. At the same time I received a message from the vehicle app saying unable to charge vehicle. Strange because I was driving the vehicle at that time and not attempting to charge it.
Incident date: Jul 27, 2025
I was driving my vehicle and all of the sudden it just turned off and said vehicle shift to P to select gear, and I kept pressing the gas and it wouldn’t move , I have nothing on my dash no lights or anything.
Incident date: Oct 22, 2025
There is a recall regarding my Honda 2023 that has not been fixed and I did not know about.
Incident date: Oct 3, 2025
Steering got stuck on the road while driving. I couldnt move or change lanes. It was really scary. Then I slowed down and then I had tp pull out of the road to the shoulder. Then I waited for 20-30 mins and restarted the car. Then it worked. I was able to go home. I contacted Tesla and they said they need to look into the issue. At the service center, now they are saying they need to replace entir... Read more
Incident date: Oct 3, 2025
My head gasket blew in my car while driving on a highway, causing the car to jerk and completely die on me and it was unable to be restarted. My cylinder walls are scored and my head is completely ruined. It was a safety risk due to me being in the middle of the highway and having no control of the car as it died. It is also the second time the head gasket has blown since having the vehicle less t... Read more
Incident date: Sep 17, 2025
I own a 2022 Nissan Leaf (VIN [XXX] ) affected by Recall 25V-655. This recall prohibits use of Level 3 DC fast-charging due to a potential battery-fire risk, leaving the car unsuitable for long-distance use. My dealer’s service manager told me Nissan may have a fix “in spring 2026 or not.” That means no remedy is available for at least 6–12 months. I purchased this car only days before N... Read more
Incident date: Oct 24, 2025
software-related problem affecting the infotainment system and connected electronic sensors, including the loss of backup camera, loss of dash screen control information (black out). Loss of defrost control since it is part of hvac system controlled by video screen. Loss of sensors front and rear. Dealer has seen the car. We have called a week later. No expectation of a fix or timetable.
Incident date: Aug 24, 2025
During normal driving from office to home car suddenly started stuttering and I was apply break but speeded up and showed engine light on, I was about to hit front car due to additional speed. During that time I saw few quick messages on the dashboard, the one that I can remember was related with ACC. That's the dangerous situation. I looked d from OBD and found that code was U0412 and reported th... Read more
Incident date: Aug 24, 2025
During normal driving from office to home car suddenly started stuttering and I was apply break but speeded up and showed engine light on, I was about to hit front car due to additional speed. During that time I saw few quick messages on the dashboard, the one that I can remember was related with ACC. That's the dangerous situation. I looked d from OBD and found that code was U0412 and reported th... Read more
Incident date: Oct 17, 2025
The contact owns a 2019 Ford F-150. The contact stated that the rearview camera image was intermittently distorted while reversing. A message to call the dealer was displayed. Two unknown dealers were contacted and informed the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 55,000.
Incident date: Oct 23, 2025
Like many others, I have been dealing with many issues with this truck. I have had repeated cooling valve failures, resulting in decreased engine power and constant cooling fan running at high speeds. Additionally, cranking issues with starting the vehicle.
Incident date: Oct 23, 2025
The contact owns a 2022 Kia Telluride. The contact stated that while attempting to start the vehicle, the infotainment system and instrument panel displayed black screens. A dealer was contacted. The contact stated that the middle rear passenger’s seat independently folded with or without a passenger seated in the seat. The vehicle was taken to a dealer where it was diagnosed and determined that... Read more
Incident date: Oct 23, 2025
I lease a 2024 Jeep Wrangler 4xe (VIN [XXX] ). On 10/23/2025, while traveling about 50 mph, the vehicle suddenly lost propulsion and the dash displayed “Put in Park to drive.” I had to coast through traffic, stop, shift to Park, and fully restart to regain drive. Within minutes it recurred. This defect is unpredictable and dangerous. I regularly commute on the Ohio Turnpike at highway speeds ... Read more
Incident date: Jun 23, 2025
While driving on the highway, the car shut down with no warning messages and gas fumes filled the interior of the car. I was not able to move over to a completely safe spot on the road because the car shut down so quickly. I was not able to put the windows down as there was no power to the car and unable to exit the car because I was not in a safe spot on the highway. I had to remain in the closed... Read more
Incident date: Jul 1, 2025
The contact owns a 2018 Alfa Romeo Stelvio. The contact received notifications of NHTSA Campaign Numbers: 24V510000 (AIR BAGS, SEAT BELTS) and 25V586000 (FUEL SYSTEM, GASOLINE). However, the part to do the recall repair was not yet available. The contact stated that while her daughter was driving 55 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The conta... Read more
Incident date: Oct 21, 2025
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the contact heard a loud air sound coming from the front windshield. The contact was concerned that the windshield would cave in while driving. The contact stated that there was no visible evidence that the exterior A-pillar trim had detached. In addition, the contact stated that the failure was p... Read more
Incident date: Oct 23, 2023
Frame needs replacement
Incident date: Aug 15, 2025
Component/System Failed: The primary component failing is the Front Overhead Console Assembly (P-R-N-D manual gear selector/shifter and hazard light switch). The assembly detaches, rattles, and fails to remain securely affixed to the headliner. The defect has been present since delivery (Aug 2024, 208 miles). Safety Risk: The overhead console contains the crucial backup gear selector and the haza... Read more
Incident date: Apr 1, 2025
Airbag pressure sensing fault in passenger seat. Fix is $1,800
Incident date: Oct 23, 2025
Recall 94B has been outstanding for a year now. I feel this is an unreasonable amount of time.
Incident date: Oct 15, 2025
The contact owns a 2023 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The co... Read more
NISSAN
PATHFINDER
(2014) - SERVICE BRAKES
Oct 23, 2025
Incident date: Oct 22, 2025
At random times, sometimes at first start, sometimes after its parked and started again, vehicle alerts to below errors: Travel Assist is currently not available Park Distance Control Rear Traffic Alert is currently not available VW has replaced one steering wheel and did some software adjustments but errors are back. Its more noticeable in colder weather
Incident date: Oct 21, 2025
There have been many times when driving, specifically over bumpy ground, but it has also happened over smooth/dry ground, where it feels like the anti-lock brakes suddenly kick in when they are not supposed to causing an inability to brake. You have to take your foot off the brake and brake again. This has caused several close calls of rear-ending someone or running through a stop sign or light.... Read more
Incident date: Oct 21, 2025
There have been many times when driving, specifically over bumpy ground, but it has also happened over smooth/dry ground, where it feels like the anti-lock brakes suddenly kick in when they are not supposed to causing an inability to brake. You have to take your foot off the brake and brake again. This has caused several close calls of rear-ending someone or running through a stop sign or light.... Read more
Incident date: Oct 21, 2025
In early September, a "driver retention system" error appeared the dash display of my '19 i3. I searched the issue on line and tried but failed to resolve it. A few weeks later, the seat belt alarm stopped going off when the belt was clasped. At this point, I had no choice but bring it in for a fix. The dealer advised that there would be a $305 fee to diagnose the problem. They found a faulty... Read more