Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 96,425 complaints for NISSAN
Incident date: May 12, 2026
While attempting a slow right turn from a complete stop at an intersection, I heard a loud thunk sound followed by an immediate loss of power steering response. The steering wheel spun freely with little resistance while the front tires did not respond proportionally. I was able to safely pull over. Upon restarting the vehicle it produced an abnormal wheezing sound suggesting additional mechanical... Read more
Incident date: May 6, 2026
The steering rack failed about one week after I purchased the vehicle. The dealer replaced the steering rack once, but the same problem happened again about six months later. The vehicle has now been at the dealership for about one year waiting for another replacement steering rack. The dealer informed me the part is unavailable and must be specially manufactured. A loaner vehicle was provided whi... Read more
NISSAN
PATHFINDER
(2024) — UNKNOWN OR OTHER
May 12, 2026
Incident date: May 12, 2026
I have had multiple problems with the AC on my 2019 Honda Civic now for some years. There have been leaks, issues of blowing hot air, replacing of parts, etc. The evaporator was replaced before (warranty extension) and then eventually the Freon 1234 leaked out. I've been told the expansion valve was leaking by one shop, and another tells me the evaporator core has a leak. The dealer wants $2,800 t... Read more
Incident date: May 6, 2026
Vehicle won't move. Emergency break malfunction notification came on. Unable to get to dealership without a tow. Diagnostic completed.. Quick service provided $701.66. Two A21 Cylinder Assy, RR DI @$402.90. Two A11 Actuator assy, parking @ $2168.34 also customer paid shop charge for repair order @ $99.00. Plus tax Total $3585.52 This car is a 2022 toyota corolla hybrid. Mileage at 78,000. This... Read more
Incident date: Mar 2, 2026
I have used the sunroof on my 2021 Kia Telluride probably less than ten times in the 5 years I've owned it. I started getting a leak in front of my rearview mirror so I searched for the drains by opening the sunroof and fond them. Cleaned them out as best I could. closed the sunroof but was still having a leak. The next time I opened it to look at it, it jammed and wouldn't open completely or ... Read more
Incident date: May 9, 2026
Vehicle developed a check engine light and camshaft sensor fault at approximately 48,000 miles. Engine began making abnormal ticking noise and later entered reduced power/limp mode condition. Vehicle was initially evaluated by an authorized Porsche dealership, where damage to the camshaft trigger/tone wheel and internal mechanical concerns within the valvetrain were identified through diagnostic ... Read more
Incident date: May 2, 2026
Subaru Starlink alerts keep disrupting my navigation so it’s making driving unsafe bc it pops up and interrupts Waze Navigation and has to be addressed to get back to my map. It happens incessantly and persistently even though I’ve turned off app Starlink access and alerts. It is a distraction to my focus while driving and i fear it will cause me to get into an accident. Why hasn’t Subaru fi... Read more
Incident date: May 2, 2026
After doing some grocery shopping for about 20–30 minutes, I returned to my vehicle, put it in drive, pressed the accelerator, and received no response for approximately 3 to 4 seconds. I then pressed the brake and experienced the exact same issue — no response from the system for about 3 to 4 seconds. I decided to shut the vehicle down, wait approximately 10 seconds, and restart it. After re... Read more
Incident date: Jan 1, 2026
Two issues here. First is that the car will give a danger warning when nothing is there. Sometimes goes as far as slamming on my breaks. Both in drive and reverse. Second is the lane keep assist. It’s like it is working backwards. I turned this all off because it would jerk me out of the lane and into the other lane or off to the sides of the road.
Incident date: Apr 1, 2026
The car stalls and began to jerk then shuts down the crash symbols comes on and goes off.
Incident date: May 11, 2026
On 5/11/26 at approximately 7:40pm, I was driving a leased 2024 Jeep Grand Cherokee in [XXX] , turning left at the busy intersection of [XXX] and [XXX] . I was in the outside lane of a double left-turn lane with a green left-turn arrow, while opposing traffic was also moving through the intersection in its own turn movement. In the center of the intersection, the vehicle suddenly activated Forwar... Read more
Incident date: May 11, 2026
On 5/11/26 at approximately 7:40pm, I was driving a leased 2024 Jeep Grand Cherokee in [XXX] , turning left at the busy intersection of [XXX] and [XXX] . I was in the outside lane of a double left-turn lane with a green left-turn arrow, while opposing traffic was also moving through the intersection in its own turn movement. In the center of the intersection, the vehicle suddenly activated Forwar... Read more
Incident date: Mar 4, 2026
While driving my 2016 RAM 1500 Eco diesel, the vehicle suddenly lost power and would not accelerate beyond 40 mph. The malfunction occurred while driving under normal road conditions and created a safety concern because the truck was unable to maintain normal traffic speed. Prior to failure, a warning light appeared on the dashboard related to emissions/exhaust system. The truck entered into a ... Read more
Incident date: May 3, 2026
I was driving and noticed a very strong smell of an electrical fire. The truck popped up a High Voltage Battery warning and several warning lights came on. We stopped, restarted the truck and the lights came on again, the smell returned as soon as we started driving. We drove the truck to Cable Dahmer GMC in Kansas City, MO. Service advisor Kracinda asked us to exit the vehicle as quickly as po... Read more
Fire
Incident date: Apr 30, 2026
Engine light comes on starts flashing as well as the oil light occasionally. If you slow down or have to stop it completely shuts down you have to put in park and restart the car to get anywhere and start stopping in front in the middle of traffic. So if you slow down to go up a hill or anything, it just stops completely. Also making a clicking or grinding sound not sure.
Incident date: Apr 27, 2026
Two-piece Ford OEM lug nuts, used on numerous Ford models and years, are notorious for swelling, rendering them unremovable with a standard lug nut wrench. Although the issue is well-known by people in the auto and auto parts industries, it is not generally known by the average Ford owner. This places the driver of such a vehicle at risk of being stranded, unable to replace a flat tire with the sp... Read more
Incident date: May 11, 2026
I was driving vehicle and it all of a sudden get stuck in gear in either park gear or some other gear that wont allow me to turn engine off. Sometimes it just slow down to a stop and will not go into gear again for a while or appears the gears are not engaging putting me at risk for accident on highway. Once it slowed down in traffic and I nearly got hit trying to drive it off the highway. The gea... Read more
Incident date: May 4, 2026
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the contact stated that several warning lights illuminated. The vehicle was towed to the dealer where it was diagnosed with a failed engine, lane departure modular and the brake master cylinder. The contact was informed that the engine, lane departure modular and the brake master cylinder needed to b... Read more
Incident date: May 10, 2026
Has electric steering that becomes hard to steer. Dodge claims my particular vehicle has no recall.
Incident date: May 10, 2026
The contact owns a 2021 Lincoln Corsair. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 25V048000 (Back Over Prevention); however, the failure occurred after the recall repair. The contact stated that while reversing, the rear view camera failed to alert her when there was a pedestrian or vehicle. The vehicle was taken back to the dealer on three separate ... Read more
Incident date: May 10, 2026
The contact owns a 2021 Honda CR-V. The contact stated while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. The contact stated that the steering wheel was hard to steer and the steering wheel jerked. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed steering gear box. The contact... Read more
Incident date: May 1, 2026
Lost power while driving down the highway. All the dash lights and windshield wipers turned on and lost power steering. The steering gear assembly failed without warning.
Incident date: May 1, 2026
Lost power while driving down the highway. All the dash lights and windshield wipers turned on and lost power steering. The steering gear assembly failed without warning.
Incident date: May 9, 2026
Open safety recall on brake controller, parts unavailable for nearly 2 months, vehicle actively used for towing a 7,800 lb travel trailer
Incident date: May 10, 2026
On Saturday, April 18, 2026, I was driving home from a neurology appointment with my two daughters, including my child with special needs. I intentionally chose not to take the expressway and instead drove a lower-speed route home for safety reasons. While traveling approximately 35 mph, the vehicle suddenly displayed an “Engine Power is Reduced” warning. As I attempted to safely maneuver thr... Read more
Incident date: May 5, 2026
While driving on an expressway at 70 MPH , the car suddenly stopped and had no power. The gas gauge showed 1/4 tank of gas . Luckily we we able to cross lanes by coasting, to get off to the right. We had to be towed to a repair shop. The car was found to be Out of Gas ! This could have been a catastrophic accident ,or death ,had we not been able to get off the road !!
Incident date: May 5, 2026
The car horn stopped working. Replaced the fuse and still not working.
Incident date: Mar 18, 2026
Car randomly will not start or will start but have no RPM's. Last year showed a crank shaft sensor code and had it replaced but car is doing it again.
NISSAN
PATHFINDER
(2013) — TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
May 9, 2026
Incident date: Apr 30, 2026
The car had no warning signs showing. We were on the highway and this was the longest trip we’ve taken in this car. We were at about 100 miles into the trip, we were at mile 115 on I-95 in [XXX] coming from [XXX] . Suddenly the rubber around the tire ripped off completely, the car started to slow in the middle of the highway. We pulled over to the right side of the road and found the tire compl... Read more
Incident date: Apr 17, 2026
Coming to a stop sign or red light the car won’t accelerate or will go in traction control making it difficult to move or not accelerate. Had 2-3 fuel leaks this year also having problems to keep the car going sometimes the max speed it will go is 20-40 miles n won’t go up unless u keep letting it slow down slowly n then accelerating n even after that it won’t make it above 60-70 miles it us... Read more
NISSAN
PATHFINDER
(2026) — ENGINE
May 9, 2026
Incident date: Apr 8, 2026
Fuel injector failed without warning. A lot of fuel leaked into the engine destroying a spark plug in one cylinder and ultimately ruining the catalytic converter when fuel got into it. Independent mechanic and Mazda dealership diagnosed. Car cannot be driven.
Incident date: May 8, 2026
Vehicle is 2025 Hyundai Tuscon purchased 12/31/2025. On April 18th, as I was backing into my garage i noticed that I could not see through the right side end window. On closer look I noticed that the glass was shattered without any spots of particle hit or point of impact. I stopped and took pictures, took the vehicle to Potamkin Hyundai and the service guy also took pictures. I went back on Apri... Read more
Incident date: May 4, 2026
The contact owns a 2010 Lexus IS. The contact stated while the vehicle was parked, the vehicle stalled, the vehicle independently accelerated while the accelerator pedal was not depressed, and all of the doors locked independently and were inoperative. No warning lights were illuminated. The failure occurred on several different occasions. The contact did research and was made aware of an unknown ... Read more
Incident date: Apr 26, 2026
I was on my way home from work approaching a red light coasting to a stop, I tried to slow down then I realized the car was accelerating and I pushed the brakes and pulled into a parking lot by the time I got in the parking lot the car was surging, really trying to takeoff. It went all the way to 5,000 rpm’s while I was in park.
Incident date: Apr 26, 2026
I was on the highway driving about 70 mph, when the engine suddenly turned off. The lights on the dashboard stated that I needed to pull over immediately. The truck was towed to a dealership who confirmed the engine was "destroyed" due to safety recall 25TA14.
Incident date: Apr 15, 2026
Unexpected PCS2 failure and loss of AC charging. This unable to charge battery where supercharger is not available. Risks of being stranded. Limits current use. Repair unavailable and no estimated time per service center!
Incident date: Apr 3, 2026
My engine is blown at 70,000 miles and I got there 45,000 miles and I had a car for 18 months
Incident date: Sep 2, 2025
The contact's daughter owns a 2020 Tesla Model Y. The contact stated that while driving at various speeds, an abnormal, squeaking sound would emit from the vehicle without warning. The contact called the service center where they gave the contact an estimate for a diagnostic. The contact was also informed that the vehicle may be covered under a goodwill warranty. The vehicle several parts of the f... Read more
Incident date: Apr 24, 2026
About a month ago, I started my Pilot and the dash lit up. The adaptive cruise control, emergency braking, lane keeping assist, Lane departure, forward collision warnings all flashed on the dash- no previous warnings. Subsequently, the cruise control will not work at all. I had the system scanned by a Honda certified mechanic and it showed and internal cameral failure. This is a known issue ac... Read more
Incident date: May 8, 2026
My 2019 Dodge Durango R/T began experiencing drivetrain and warning system issues after collision/body repairs were completed by a repair facility. The original repair work involved suspension/body-related repairs and did not originally include documented transfer case or internal drivetrain damage. At the time I picked the vehicle up from the repair facility, the tire pressure monitoring system ... Read more
Incident date: May 8, 2026
My 2019 Dodge Durango R/T began experiencing drivetrain and warning system issues after collision/body repairs were completed by a repair facility. The original repair work involved suspension/body-related repairs and did not originally include documented transfer case or internal drivetrain damage. At the time I picked the vehicle up from the repair facility, the tire pressure monitoring system ... Read more
Incident date: May 5, 2026
On April 16, 2026, within minutes of being released from a certified dealership, my 2019 Mercedes-Benz GLC 300 suffered a sudden and total loss of propulsion while traveling at high speed on the Belt Parkway (NY). Despite depressing the accelerator, the vehicle failed to maintain speed and stalled in active traffic. This created an immediate life-safety hazard, forcing me to navigate across multip... Read more
Incident date: Mar 6, 2026
The contact owns a 2026 Kia Sportage HEV. The contact stated that while approaching a traffic signal light at nighttime while it was raining, the brake pedal was depressed, and when the vehicle hit a pothole, the brakes failed to respond. To avoid colliding into the vehicle in front, the contact veered the steering wheel and pumped the brakes. After a few minutes the brakes functioned as intended.... Read more
Incident date: Mar 6, 2026
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving at approximately 35 MPH, the vehicle began bucking and sputtering, and the check engine warning and then the low fuel warning lights illuminated. The contact existed the highway and while on the exit ramp the vehicle stalled. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel pump need... Read more
Incident date: Sep 30, 2024
During acceleration from 40-60 miles per hour, there was a pronounced vibration/shudder through the front end of the vehicle. After taking it to the dealership, they advised both front axles would need to be replaced. The catastrophic failure of an axle is likely to cause a car crash. The problem has been identified by Ford Motor Company and also confirmed by the Ford Dealership where I got it ... Read more
Incident date: Apr 15, 2026
The contact owns a 2017 Lincoln Navigator. The contact stated that upon start of the vehicle, both the "Hill Start" and "Service AdvanceTrac" warning messages appeared on the instrument panel. The steering wheel had become stiff as a result of the failure and the contact used excessive force to steer the vehicle home. The contact initially assumed the failure was related to battery; however, after... Read more
Incident date: May 7, 2026
Using Tesla FSD (full self-driving supervised) I drove home, approximately 120 miles, from a family visit. From previous experience with Tesla FSD, I knew that the navigation system would navigate into the incorrect of 2 driveways (left, instead of the correct driveway, right) leading to my parking space. Therefore, upon arriving at the building address I endeavored to take over full control by... Read more
Crash
1 injured
Incident date: May 7, 2026
The horn stops working, steering heat stop working, control functions and air bag warning. I changed the clock spring and it fixed all those issues the first time but within 6 months all those issues happened again. Is there something more wrong?
Incident date: Apr 27, 2026
We bought a 2017 crv rand new. with 1.5 engine and turbo, ALL WARNING LIGHTS ARE ON .Obd keeps on giving ing medifferent codes and multiple..I have watch car repairs in YOUTUBE and there's a lot of the same vehicle as mine with the same problem.
Incident date: May 6, 2026
I was driving my car was sputtering or trying to shut off while I press the gas and I let go of the gas and it catches and stayed on. I took it to the dealership and they said they found nothing wrong. May 3rd around 12pm im driving on the freeway and as im getting on the express lane going 60 it dies and I couldn't move the steering wheel and I slammed into a guardrail. After doing research my ca... Read more
Crash
1 injured