Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 97,402 complaints for NISSAN
Incident date: Aug 1, 2026
I had a noise and highway vibration in my 2021 Nissan Kicks. Brought it to the dealer and was told the front axle nut was loose. They said it is a common issue. There is a TSB on it but I believe it is a safety issue due to it being a loose axle nut and vibration
Incident date: Aug 1, 2026
I had a noise and highway vibration in my 2021 Nissan Kicks. Brought it to the dealer and was told the front axle nut was loose. They said it is a common issue. There is a TSB on it but I believe it is a safety issue due to it being a loose axle nut and vibration
Incident date: Jul 29, 2026
The contact owns a 2024 Nissan Rogue. The contact stated that while the vehicle was parked in the driveway unattended, the rear glass shattered without impact. The vehicle was taken to the local dealer, where photos were taken to send to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The manufacturer informed the contact that the repa... Read more
Incident date: Aug 14, 2026
The contact owns a 2025 Nissan Rogue. The contact stated that while driving 55 MPH, the rear windshield exploded without impact. The contact stated that there was no injury sustained but there was broken glass on the hands. Medical attention was not needed. The local dealer was made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was... Read more
Incident date: Jul 2, 2026
The contact owns a 2023 Nissan Rogue. The contact stated that while driving out of town, the vehicle suddenly went into LIMP Mode. The accelerator pedal was depressed; however, the vehicle failed to exceed 70 MPH and decelerated unintendedly. The vehicle was driven approximately 30 MPH to the residence. The message “Engine Malfunction” was displayed, and the temperature gauge rose to HOT. The ... Read more
Incident date: Jul 2, 2026
The contact owns a 2023 Nissan Rogue. The contact stated that while driving out of town, the vehicle suddenly went into LIMP Mode. The accelerator pedal was depressed; however, the vehicle failed to exceed 70 MPH and decelerated unintendedly. The vehicle was driven approximately 30 MPH to the residence. The message “Engine Malfunction” was displayed, and the temperature gauge rose to HOT. The ... Read more
Incident date: Jun 13, 2026
The contact owns a 2020 Nissan Altima. The contact stated that while driving at an undisclosed speed, the message "Engine Malfunction" was displayed. Additionally, the vehicle experienced excessive coolant consumption and the engine overheated. The vehicle was taken to an independent mechanic, where the thermostat was replaced; however, the failure recurred and worsened. The vehicle was returned t... Read more
Incident date: Jul 23, 2024
In July 2024 my airbag light came for no apparent reason. I took it to Nissan Service-they got it off with no guarantee it would stay off and said the airbag would have to be replaced if it came on again. In came on again in June 2026. I got my oil changed at a local shop and they got the light off verifying it was the L side airbag causing it to flash. That lasted about 2 months and it is flashin... Read more
Incident date: Jul 23, 2024
In July 2024 my airbag light came for no apparent reason. I took it to Nissan Service-they got it off with no guarantee it would stay off and said the airbag would have to be replaced if it came on again. In came on again in June 2026. I got my oil changed at a local shop and they got the light off verifying it was the L side airbag causing it to flash. That lasted about 2 months and it is flashin... Read more
Incident date: Mar 13, 2026
The contact owns a 2015 Nissan Leaf. The contact stated that while reversing at an undisclosed speed, the brakes failed to engage while the brake pedal was depressed. The brake and master warning lights were illuminated. The failure had occurred on several occasions; however, the contact stated that the vehicle recently failed to return to normal operation. The vehicle was taken to a dealer where ... Read more
NISSAN
PATHFINDER
(2017) - ENGINE
Aug 13, 2026
Incident date: Aug 12, 2025
SLUDGE IN ENGINE- UNDER 100,000 MILES We had been keeping up with all recommended services, and it is cosmetically perfect, but the car is now a total loss. A Check Engine light came on, and we began to notice a tremor/shake and took it to Southern Team Nissan. The Nissan dealer diagnosed sludge in the engine and said it would need a total engine replacement. The Nissan dealer advised that the cos... Read more
Incident date: Jan 1, 2026
The cameras do not work. I have the beeping sound when I am in reverse but no camera view at all. Even when I am in park and hit the camera button nothing appears. I have done a soft and hard reset and that did not work.
Incident date: Aug 7, 2026
Engine failure, known issue per Nissan service employees, second and third combustion cylinders fill with anti-freeze coolant with no errors or warning lights in vehicle. This was noticed by the temperature gauge climbing during acceleration and falling while at speed. I am told it is a manufacturing defect by the service department but due to the 76,000 miles on the 2022 vehicle it is not covered... Read more
Incident date: Aug 7, 2026
While driving in the rain, my 2014 Nissan Juke began to smoke underneath the hood. I immediately pulled over and a fire ignited, burning the front half of the car and totaling it. The fire department extinguished the fire. The fire appeared to start near the area of the driver side headlight. There were no warning lamps or previous symptoms.
Fire
Incident date: Jan 1, 2023
The contact owns a 2019 Nissan Altima. The contact stated that the driver's side front door failed to open. The contact entered the vehicle through the rear door. No warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the failure was due to the door lock actuator, and the part was replaced under warranty; however, the failure reoccur... Read more
Incident date: Jan 1, 2024
Camera failed after 65,000 miles and is a known problem out there with thousands of these requiring a $2000 dealer replacement.
Incident date: Apr 12, 2026
Transmission Valve Body failure. - Caused wheels to lockup momentarily and killed the engine with sudden loss of propulsion. Link to video of incident: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Apr 12, 2026
The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that while driving 70 MPH on two occasions, the driver's side A-pillar trim flew off the vehicle into traffic. The vehicle was taken to the same dealer twice, where it was diagnosed, and it was determined that the A-pillar trim needed to be replaced. The vehi... Read more
Incident date: Aug 11, 2026
Vehicle was traveling at highway speeds when the transmission decided to shift from 10th gear into 1st gear at 70mph. Had vehicle at dealership and the transmission had to be replaced. Could have destroyed the motor or caused massive accident on highway shifting into 1st gear at 70mph.
Incident date: Aug 11, 2026
Fwd service light is on and my jeep keeps jerking and at times acts like it doesn’t want to go
Incident date: Jun 12, 2026
My 2025 Hyundai Ioniq 5 experienced a complete and sudden loss of drive power at high speed, generating open fault code DTC P1A9096 (Internal ICCU Failure) [24V-204]. This failure completely matches the component and safety hazard profile under active Federal Safety Recalls 24V-204 and 24V-868 [24V-204].The vehicle was repaired at an authorized retail facility, Hyundai of El Cajon. The facility's ... Read more
Incident date: Jun 12, 2026
My 2025 Hyundai Ioniq 5 experienced a complete and sudden loss of drive power at high speed, generating open fault code DTC P1A9096 (Internal ICCU Failure) [24V-204]. This failure completely matches the component and safety hazard profile under active Federal Safety Recalls 24V-204 and 24V-868 [24V-204].The vehicle was repaired at an authorized retail facility, Hyundai of El Cajon. The facility's ... Read more
Incident date: Mar 23, 2005
My 2025 Hyundai Ioniq 5 experienced a complete and sudden loss of drive power at high speed, generating open fault code DTC P1A9096 (Internal ICCU Failure) [24V-204]. This failure completely matches the component and safety hazard profile under active Federal Safety Recalls 24V-204 and 24V-868 [24V-204].The vehicle was repaired at an authorized retail facility, Hyundai of El Cajon. The facility's ... Read more
Incident date: Mar 23, 2005
The vehicle displays a critical 'Front Passenger Safety Restraint System Fault' warning on the dashboard, indicating that the airbag system may not function as designed in a crash. After googling the error code, it appears to be isolated to either frayed wiring harness under the seat or the faulty Occupant Classification System sensor. The issue occurred on June 11 and again on Aug 11 while dri... Read more
Incident date: Jul 24, 2026
The car stalled and wouldn’t restart while I was in an intersection. No warning on the dashboard until the car stalled. It is currently being serviced at a dealership. Two young men pushed me over off the road. I am in my [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Jul 24, 2026
Ford Motor Company put out a recall on the PCM. I had the recall performed and it has caused more damage to my truck. It now has eratic shifting, stuck gears, and going into limpmode. Ford Forums show that this is an ongoing issue after the reset is performed creating an unsafe vehicle to drive. The check engine light is now on and was not prior to this recall reset.
Incident date: Jul 24, 2026
Ford Motor Company put out a recall on the PCM. I had the recall performed and it has caused more damage to my truck. It now has eratic shifting, stuck gears, and going into limpmode. Ford Forums show that this is an ongoing issue after the reset is performed creating an unsafe vehicle to drive. The check engine light is now on and was not prior to this recall reset.
Incident date: Jul 5, 2026
my rear windshield shattered - I was not driving - I was not using the rear defrost - I simply put car in reverse and when I looked back my glass was shattered. 08/09/2026
Incident date: Jul 5, 2026
All of the warning lights came on at the same time. The dealer says the internal front camera sensor has malfunctioned and has happened so much that the part is on back order.
Incident date: Jul 5, 2026
All of the warning lights came on at the same time. The dealer says the internal front camera sensor has malfunctioned and has happened so much that the part is on back order.
Incident date: Aug 11, 2026
The contact owns a 1996 Carriage Carri-Lite Cashay RV equipped with Goodyear Tires, Tire Line: Marathon 528RKS, Tire Size: ST225/85 /R16, DOT Number: [XXX]. The contact stated that while the RV was parked, the front driver’s tire tread had separated, with the coils and pieces of tread coming off the tire. The tire was not replaced. The dealer was not contacted. The tire was a replacement tire. T... Read more
Incident date: Aug 9, 2026
The contact owns a 2020 Honda Civic. The contact stated that while driving at highway speeds, the steering wheel was sticking with resistance while turning the steering wheel to the left. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not under a recall ass... Read more
Incident date: Jul 2, 2026
My truck has routinely been very hard shifting in 3rd to 4th gear. Recently it downshifted from 8th to 4th without warning and made a loud clunking noise. It still runs, but the transmission seems to be getting worse.
NISSAN
PATHFINDER
(2025) - AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Aug 10, 2026
Incident date: Aug 7, 2026
The contact owns a 2018 Nissan Rogue. The contact stated that while driving approximately 30 MPH, the air bag warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that there was a possible computer component failure and that the OCS sensor needed to be replaced. The vehicle was repaired, but the failure persisted. The contact stated that an un... Read more
Incident date: Jul 30, 2026
My car sat overnight and the next afternoon I drove approx. 3 miles and got a warning to at the engine “coolant temperature too high: let engine run while vehicle is stationary”. I took the car to the local dealership who diagnosed it as “coolant migration” and quoted a repair cost of nearly $5200. The vehicle is 2022 with not even 26k miles and well maintained at the same dealership. I ... Read more
Incident date: Jul 30, 2026
My car sat overnight and the next afternoon I drove approx. 3 miles and got a warning to at the engine “coolant temperature too high: let engine run while vehicle is stationary”. I took the car to the local dealership who diagnosed it as “coolant migration” and quoted a repair cost of nearly $5200. The vehicle is 2022 with not even 26k miles and well maintained at the same dealership. I ... Read more
Incident date: Aug 7, 2026
When filling my tank for the first time, I pumped the gas slightly after the "pop" from the handle. When I did this, fuel poured out of my gas tank onto me, my car, and the gas station. My VIN is not listed but my vehicle model is. Please advise.
Incident date: Aug 7, 2026
My 2021 Kia Soul has stalled unexpectedly while being driven on multiple occasions. When the vehicle stalls, the engine shuts off and the vehicle loses propulsion, creating a risk of a collision, particularly if it occurs in moving traffic. There have been no warning lights or messages before the vehicle stalls or when the stalling occurs. The vehicle has severe engine oil consumption. After appr... Read more
Incident date: Aug 6, 2026
Per VW TSB 15-23-01, Volkswagen explicitly admits that the original engine production head gasket design is defective. A leaking head gasket can cause sudden engine overheating, power loss, or catastrophic engine failure while driving. This seems like a major , dangerous issue that should be covered under a recall
Incident date: Aug 9, 2026
Hello, I have a 24-ford ranger raptor, this incident happened twice, I was driving approximately 60 MPH and vehicle on its own started changing drive modes. It switched itself to baja mode which is 4-wheel drive and very dangerous at these speeds. I took my truck to local ford dealer in Valencia Ca, Dealer stated no codes or issues found. This is deeply concerning to me; I Have family that also dr... Read more
Incident date: Aug 5, 2026
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving approximately 45 MPH and attempting to accelerate to 55 MPH, the engine started choking, and the vehicle lunged back and forth, and slowly lost drive power. The vehicle was driven to a local certified mechanic while driving at slower speeds. The certified mechanic diagnosed the vehicle and determined that the A... Read more
Incident date: Aug 10, 2026
The contact owns a 2023 Toyota Tacoma. The contact stated that the transmission failed to operate properly while driving 35 MPH and attempting to accelerate. While driving uphill or downhill, the transmission was slow to shift into the intended gear, and the vehicle was slow to accelerate. Additionally, there was an abnormal sound while turning the steering wheel. While driving in the left lane wi... Read more
Incident date: Jun 10, 2026
The contact owns a 2026 GMC Yukon. The contact stated that while walking alongside the rear end of the parked vehicle, the hands free function of the lift gate opened up unintentionally, no warning lights were illuminated. The contact was not injured, however expressed concern for safety as the lift gate will open without user consent while walking along the rear end of the vehicle. The local deal... Read more
NISSAN
PATHFINDER
(2016) - FUEL/PROPULSION SYSTEM
Aug 10, 2026
Incident date: Aug 1, 2026
On XXX, at approximately 6:30 PM, my wife was driving our 2025 Hyundai Santa Fe Hybrid on [XXX] when the vehicle suddenly lost propulsion power. It would not accelerate past approximately 55 mph. With the accelerator pedal pressed fully to the floor, the vehicle did not gain speed. I drove the vehicle myself the same day, immediately after she arrived home, to verify the problem, and I reproduced... Read more
Incident date: Dec 31, 2023
Pearl white paint peeling, there is an extension for a warranty through Hyundai for the same paint but not through Kia. Please advise what to do.
Incident date: Aug 4, 2026
Driving and the steering assistance warning goes off cuts off my cruise control and my lane keep assistance causing my car deceleration on highway promptly while going 70 mph.
Incident date: Apr 14, 2026
ABS module showing internal electrical failure. Service ABS, trailer brake, and electrical brake warning lights on. Traction control light on. Cruise control not working.
Incident date: Apr 14, 2026
ABS module showing internal electrical failure. Service ABS, trailer brake, and electrical brake warning lights on. Traction control light on. Cruise control not working.
Incident date: Apr 14, 2026
At 72,000 miles the rear differential failed. Repair required else car could abruptly stop rolling, become uncontrollable and cause a serious wreck. The part is over $5,000
Incident date: Aug 6, 2026
I have a 2026 Hyundai palisade- at the time of the incident, the car has 7,500 or so miles. I had a slow leak in one of the tires and took it to a tire repair shop- he pointed that not one, but all four tires had sidewalk bubbles in them, with some tires having more than one bubble. He said it was highly unusual for that to occur and suggested reaching out to Pirelli and/or the dealer for warranty... Read more