Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 96,425 complaints for NISSAN
Incident date: Oct 22, 2025
I previously owned a 2011 Buick Regal and now have a 2014 Chevy Impala. Both vehicles have had a Stabilitrack warning come up. Both vehicles experienced the same issue. The car seemed to jerk, lag in speed, cannot accelerate over 40mph. The Regal was diagnosed with an electrical/wiring issue. The Impala was diagnosed with a failed Transmission Control Module. We now have a 2016 Impala and the same... Read more
Incident date: Oct 3, 2025
Needed to jack up the car to change the tire. There is a Jack included with the car. Upon using it in the correct spot in accordance with the owners manual, the Jack began to significantly bend while trying to raise the car to change the tire! It looked so unsafe that we abandoned the tire change. If I were on the side of the road, trying to use this, it could be deadly.
Incident date: Oct 3, 2025
I own a 2022 Nissan Leaf (VIN [XXX] ) affected by Recall 25V-655. This recall prohibits use of Level 3 DC fast-charging due to a potential battery-fire risk, leaving the car unsuitable for long-distance use. My dealer’s service manager told me Nissan may have a fix “in spring 2026 or not.” That means no remedy is available for at least 6–12 months. I purchased this car only days before N... Read more
Incident date: Sep 17, 2025
The contact owns a 2019 Ram 1500 Promaster. The contact stated that while driving approximately 35 MPH, the vehicle started losing motive power. The accelerator pedal was depressed; however, the engine only revved. The contact stopped, turned off, and restarted the vehicle. The contact was able to shift the vehicle to drive(D) but was unable to accelerate above 30 MPH. The contact stated that no w... Read more
Incident date: Oct 24, 2025
The contact owns a 2021 Cadillac Escalade ESV. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving 50 MPH on the freeway, the vehicle stalled. There was no warning light illuminated. The contact was able to pull over to the side of the road. The vehi... Read more
Incident date: Aug 24, 2025
The contact owns a 2022 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with several unknown codes. The contact stated that the diagnostic codes were like the failure description for the unrepaired recall. The vehicle was not repaired. The contact received notificatio... Read more
Incident date: Aug 24, 2025
The contact owns a 2019 Nissan Altima. The contact stated that while driving at various speeds, the engine overheated and hot air came out of the vents, entering the cabin of the vehicle. The vehicle was taken to the dealer, who diagnosed that the coolant reservoir needed to be refilled. The dealer refilled the coolant reservoir. The failure persisted, and the vehicle was returned to the dealer, w... Read more
Incident date: Oct 17, 2025
I am filing this report regarding my 2018 Acura MDX that has experienced complete engine failure directly related to the Connecting-Rod Bearing Safety Recall (NHTSA Recall 23V-751) and Acura’s failure to perform the recall when I first reported issues. In 2024, my vehicle began showing engine trouble codes (P0159) and experienced reduced acceleration and check engine light warnings. I contacted ... Read more
Incident date: Oct 23, 2025
Vehicle began slipping out of gear between 1st & 2nd, then started losing power at 74,760 miles. Extended service coverage has been issued for model for CVT transmission pulley system, however only covers 10 years or 100,000 miles, whichever comes first. Mine apparently timed out in February, so they are trying to make me get a new transmission which basically totals out the car I spent a fortune ... Read more
Incident date: Oct 23, 2025
I lease a 2024 Jeep Wrangler 4xe (VIN [XXX] ). On 10/23/2025, while traveling about 50 mph, the vehicle suddenly lost propulsion and the dash displayed “Put in Park to drive.” I had to coast through traffic, stop, shift to Park, and fully restart to regain drive. Within minutes it recurred. This defect is unpredictable and dangerous. I regularly commute on the Ohio Turnpike at highway speeds ... Read more
Incident date: Oct 23, 2025
I noticed that my car was often unlocked after I knew for a fact that I locked it. I also had a problem with the right passenger door not unlocking even when the unlock button was pushed. I would often have to physically unlock that door on its own. After this happened for about a month, the car now opens even if I have locked it, with some of the doors causing the alarm to sound, even the door ea... Read more
Incident date: Jun 23, 2025
The contact owns a 2020 Kia Sorento. The contact stated that while driving at an undisclosed speed, the headlights became inoperable. The blinkers and the radio were inoperable for several seconds before returning to normal function. The contact stated that the failure had occurred several times while the contact and the contact's wife were driving the vehicle. The contact stated the failure was a... Read more
Incident date: Jul 1, 2025
Started hearing rattling sound on acceleration yesterday. Today heard it again. Engine light came on and a lot of other safety lights came on and noted less power with hitting accelerator. Took it to dealer. They are investigating but say it is the connecting rod bearing failure that so many Hondas have. My car currently is not in the recall list by Honda. It is a 2016 Pilot, 105,000 miles
Incident date: Oct 21, 2025
The low voltage light came on. Voltage was at 11.5V. I continued driving. Voltage dropped below 9V. I pulled into a parking lot. At low speed, the power steering shut down, braking assist, parking sensors, and other functions shut down and the vehicle stalled. Vehicle automatically shifted to Park and engaged the electronic parking brake. Car would no re-start and was towed to the dealer. Car is ... Read more
Incident date: Oct 23, 2023
We received a notice from Tesla about a recall involving the cant rail. We reached out to Tesla and they said we must go to a Tesla dealer and the mobile team will not be able to do this repair. We are in South Dakota and the nearest dealer is 6 hours away in Colorado. We asked Tesla to give us a name of a local shop who can do the repair and they said we must go to Tesla. They are unwilling t... Read more
Incident date: Aug 15, 2025
The "Consider Taking a Break" indicator illuminates erratically. We can drive it for 200 miles and it won't come on or we can drive it for 13 miles and it comes on 9 times. We've had the vehicle in the dealership for inspection (3) times. The dealership could not get it to fail. The dealership and Hyundai America said it's nothing they can do. It's an unnecessary annoying "distraction" while we're... Read more
Incident date: Apr 1, 2025
The contact owns a 2017 Honda Ridgeline. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the vehicle severely hesitated and the check engine warning light illuminated. The contact drove the vehicle to the shoulder of the road. The contact stated that the v... Read more
Incident date: Oct 23, 2025
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact ... Read more
Incident date: Oct 15, 2025
The contact owns a 2020 Ford Escape. The contact stated that while driving approximately 25 MPH, the check engine warning light illuminated. The contact drove the vehicle to the intended destination and parked the vehicle, but was concerned about restarting the vehicle. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); and the contact related the failur... Read more
NISSAN
PATHFINDER
(2014) — SERVICE BRAKES, HYDRAULIC
Oct 23, 2025
Incident date: Oct 22, 2025
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that in July, when the vehicle was started, the ABS warning light flashed, and the notification alert persisted. The vehicle was taken to a dealer, where it was diagnosed, and determined that the ABS sensor might be at fault, but the contact believ... Read more
Incident date: Oct 21, 2025
Over a period of time this problem is occurring more often. The vehicle will downshift into first gear. I pull over check engine light is on. I turn off wait turn back on and no problem for awhile. Within the last month this has occurred many times . Each time the check engine light comes on but also now the advance track light. Each time I have the same codes pulled. Driving on the highway with m... Read more
Incident date: Oct 21, 2025
I was in a head on collision going 55-60mph with no airbags deployed. Car started a dripping fire. I have seatbelt lacerations starting from collarbone/neck area cross my chest, breast and right side ribs including deep bruising on lower abdomen and pelvic area. Police would not let me in my car bc air bags could potentially go off at any time but car made it to the tow-yard still without airbags ... Read more
Crash
Fire
Incident date: Oct 21, 2025
I was in a head on collision going 55-60mph with no airbags deployed. Car started a dripping fire. I have seatbelt lacerations starting from collarbone/neck area cross my chest, breast and right side ribs including deep bruising on lower abdomen and pelvic area. Police would not let me in my car bc air bags could potentially go off at any time but car made it to the tow-yard still without airbags ... Read more
Crash
Fire
NISSAN
PATHFINDER
(2013) — ENGINE
Oct 22, 2025
Incident date: Aug 5, 2025
When driving I experienced the loss of power when trying to accelerate. My Jeep began to exhibit a loud noise and vibration which sounded like a "Jack Hammer" being used. There was a smell like something was burning, there was jerking, grinding, making clunking noises and happened each time I was making a turn or trying to accelerate. This put my safety and other drivers safety at risk because i... Read more
NISSAN
PATHFINDER
(2013) — UNKNOWN OR OTHER
Oct 22, 2025
Incident date: Aug 5, 2025
When I push on break it doesn’t engage to Release car from park.
NISSAN
PATHFINDER
(2015) — UNKNOWN OR OTHER
Oct 22, 2025
Incident date: May 22, 2024
The horn on the steering wheel stopped working. It causes the air conditioning to turn on when pressed.
Incident date: Sep 28, 2025
The rear view camera operates intermittently. Sometimes it works fine, other times the picture is blank or is extremely blurry with horizontal lines through it or the screen just displays snow. Sometimes it works, other times it doesn't. it can work in the morning, but not when I leave to go home after work. It can works for days, then not work for days. I called Ford due to an article that came a... Read more
Incident date: Mar 19, 2025
The contact owns a 2013 Ford Explorer. The contact stated that while attempting to reverse into a parking spot, the rearview camera was intermittently inoperative. The failure had occurred on several occasions. No warning lights were illuminated; however, the message "Contact the Dealer" was displayed on the instrument panel. The vehicle was taken to a dealer, where it was diagnosed, and determine... Read more
Incident date: Mar 19, 2025
I’ve been taking my 2023 AWD Rogue in for warning light and sensors issues and noises from the engine , the dealership that does the repairs informs me there is a recall back in July of 2025 but there is no remedy so there is nothing that can be done and that there is no problem with my vehicle . I shouldn’t worry they will call me.
Incident date: Sep 19, 2024
The contact owns a 2009 Toyota Tacoma. The contact stated that upon further inspection, the contact became aware that the chassis was rusted. The local dealer was contacted; however, the contact was informed that an unknown Toyota recall for warranty coverage had expired. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.
Incident date: Oct 5, 2025
The car would "skip" while driving. If paused at a light/stop sign, I would hit the gas and the RPMs would increase, but the car would not drive, then it would jerk and go. When driving, my foot would be at a consistent pressure on the gas, but the car would slow down as if I lifted by foot. Then the car would jerk and increase in speed again. There were no warning lights or messages at any of... Read more
Incident date: Dec 26, 2024
Faulty rear view camera. Says contact the dealership on the message.
Incident date: Oct 21, 2025
The contact owns a 2019 Honda Passport. The contact stated that while driving at various speeds, there was an abnormal sound coming from under the hood, with the engine temperature gauge rising. No warning light was illuminated. The vehicle was taken to a local dealer and was left for further investigation into possible internal engine failure. The vehicle was not repaired. The manufacturer was ma... Read more
Incident date: Sep 23, 2025
Component: Engine and Engine Cooling: Cooling System (Thermostat Housing / Water Outlet) What happened: My 2013 Ford Escape developed a fast coolant leak from the thermostat housing/water outlet. Coolant drains quickly and the engine overheats within minutes. The engine has overheated twice while driving on the highway, which created a dangerous situation. This matches the overheating and coolant... Read more
Incident date: Oct 4, 2025
I am the owner of a 2019 Volkswagen e-Golf with only 52,000 miles. Recently, an abnormal noise appeared coming from the gearbox during energy regenerative braking. I looked up online and found it's a common problem in Volkswagen e-Golf model. https://www.myvwegolf.com/threads/egolf-scraping-sound-when-driving-in-neutral-coasting-or-regen-braking.16708/ The issue was diagnosed as an internal fail... Read more
Incident date: Sep 19, 2024
I have been trying to have my brakes line repair for a recall for over a year with the local Kia dealer as they refused to see me for over a year due to not buying vehicle there. I lost my brakes due to the recall on the lines and not being able to get an appointment. I almost died when my brakes went out. I called the local Kia dealer was told again I had to wait and that no promises could be mon... Read more
Incident date: Oct 17, 2025
Cold starting problems so the dealer diagnosed as a defective fuel pump.
Incident date: Oct 17, 2025
On oct 17,2025. While driving 35 mph on my to drop off my niece to her doctor appointment. My new 2024 Nissan rogue started to shake and engine light started to blank and cut off power and stopped on the road. Putting our lives at risk for accident on the road. Error Code : P2563 and P2565. I took it to the Dealership Antwerpen Nissan in clarksville, MD. Were I purchased the car brand new in 2... Read more
Incident date: Oct 17, 2025
On oct 17,2025. While driving 35 mph on my to drop off my niece to her doctor appointment. My new 2024 Nissan rogue started to shake and engine light started to blank and cut off power and stopped on the road. Putting our lives at risk for accident on the road. Error Code : P2563 and P2565. I took it to the Dealership Antwerpen Nissan in clarksville, MD. Were I purchased the car brand new in 2... Read more
Incident date: Oct 17, 2025
Fuel tank cradle is rusted out and needs to be replaced. Vehicle only has 87k miles on it.
Incident date: Oct 20, 2025
Backup camera failed and almost hit another car.
Incident date: Oct 20, 2025
On October 20, 2025, at approximately 10:30 a.m., my 2025 Nissan Rogue was parked in a public parking lot for several hours. When I started the engine, I heard a sudden loud pop, and the rear windshield immediately imploded, scattering glass both inside and outside the vehicle. There were no signs of impact, vandalism, or prior damage, and no hazards in the surrounding area. The vehicle’s climat... Read more
NISSAN
PATHFINDER
(2023) — FUEL SYSTEM, GASOLINE
Oct 21, 2025
Incident date: Sep 23, 2025
The contact owns a 2018 Chevrolet Traverse. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle hesitated while accelerating. Additionally, the vehicle failed to immediately restart after refueling. The vehicle was taken to the local dealer, who diagnosed and determined that the purge valve was faulty and needed to be replaced. ... Read more
NISSAN
PATHFINDER
(2023) — ENGINE
Oct 21, 2025
Incident date: Mar 18, 2024
The first time I was stopped at a red light and the car started acting like it was missing and then it shut off this was during rain the message on the dash said engine stopped steering power low. The next time this happened I was parking it a parking lot and the engine did the same it rpm started going up and down like it was missing then it shut off and showed the message engine stopped steering... Read more
NISSAN
PATHFINDER
(2018) — STRUCTURE:BODY
Oct 20, 2025
Incident date: Oct 19, 2025
The roof trim molding, came off.
NISSAN
PATHFINDER
(2018) — Insert, Padding
Oct 20, 2025
Incident date: Oct 19, 2025
My Nuna rava was part of the recent recall that happened. The company offered remedy kits to replace the seat fabrics as well as tools to clean where the harness straps tightened/loosened. We received the remedy kit in March after waiting 3 months for the kits to be available. I followed the instructions for cleaning of the car seat and installation of the new cover. My child’s safety was put a... Read more
Incident date: Oct 20, 2025
Passenger side sun visor will not stay in place. Cannot lock it in up position, which means it droops. Causing sight of vision impairment.
Incident date: Oct 1, 2025
The front passenger headlight started to go in and out. After a while it started to burn the connector. Also the back passenger side taillight is out too. The plugs in the car also make the speakers turn scratchy and sometimes the shifter would have some trouble going into gear. I took it to a Nissan dealership and they said that the electrical recall is vin number specifically but it’s happenin... Read more
Incident date: Oct 18, 2025
There was a sudden downshift at 50mph and a wrench icon showed up on my truck. I used on OBDII scanner and the codes p0706 and p0707 showed up. My safety was put at risk because I could have been hit in the rear and my rear tire locked up. I got the repairs done for a leadframe install. Is there any way I can get reimbursed for the repairs made, because this was once a recalled issue.
Incident date: Oct 18, 2025
I just purchased the vehicle with the airbag alert on, as well as the seatbelt alert. It seems there’s no recall for this vehicle. Please advise that you should reconsider the limited recalls and include the 2010 Armanda with the “platinum” package.