Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 97,402 complaints for NISSAN
Incident date: Jan 14, 2026
While driving my 2024 Hyundai Santa Fe, the vehicle experienced a complete dashboard and system blackout, as if the vehicle shut off and rebooted. This has occurred on two separate occasions. On one occasion, while stopped at a traffic light, the dashboard went completely black and restarted. After the system rebooted, the vehicle would not accelerate or move when the accelerator was pressed. I ha... Read more
Incident date: Jan 9, 2026
The dealer replaced some steering components around 25-30k miles. The problem with the steering sticking and locking up as never stopped. The dealer is saying it's the gearbox. I have 45,000 miles, now the dealer wants to charge me $4,000 to replace the gear box. It should be covered under a recall or replaced when I first took the car in for repair, while it was under warranty.
Incident date: Jan 9, 2026
Cv joints since 800 miles had new one put in at 9089 miles. Clicking starting happening again about 1,000 miles after repair was done. My car is currently at 12,000 miles and its worse than its ever been. I called the dealer and waiting for a call back. The next is AEB system. My car will suddenly go through all the motions of emergency braking at a stand still. I also get the beeping on the high... Read more
Incident date: Aug 10, 2025
The contact owns a 2026 Chrysler Pacifica. The contact stated that while driving 5-10 MPH, the brakes locked up. The contact stated that the parking brake unexpectedly engaged and failed to release. The driver’s side rear wheel locked up. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the brake actuator needed... Read more
Incident date: Jan 1, 2021
The ABS module for this vehicle has been on national back order for over 2 years. Numerous vehicles are involved. With the malfunction, ABS does not perform as intended and creates a safety hazard. In addition other functions are rendered inoperable such as cruise control, hill start, etc. There is no remedy for the defect and manufacturer seems unable to offer a solution
Incident date: Jan 12, 2026
We own a 2021 Ford F-150, that is down since the first of September, 2025, due to recall 23S65. We've been in weekly contact with our local dealer since then. They are doing everything possible to get the parts in to repair our truck, but parts are and have been on backorder, with no ETA from Ford. We have also been in contact with Ford customer service in Dearborn and had an open case with them. ... Read more
Incident date: Dec 13, 2025
Low oil pressure indication light came on and then off. Vehicle taken to Jeep, they informed us that the 2.4L engine was consuming oil which led to internal damage to engine. Service associate claims Jeep had a recall on this specific problem with this specific engine.
Incident date: Dec 13, 2025
Low oil pressure indication light came on and then off. Vehicle taken to Jeep, they informed us that the 2.4L engine was consuming oil which led to internal damage to engine. Service associate claims Jeep had a recall on this specific problem with this specific engine.
Incident date: Dec 13, 2025
My transmission failed for the 2nd time, possibly due to the recall involving the bushings. My engine has oil leaking from the head gasket, I read it could be due to the coolant overheating and getting into the engine. My cruise control doesn't work, when i press lower speed it shifts higher and vice versa.
Incident date: Jan 12, 2025
I am filing this complaint regarding a safety-related windshield defect on my 2025 Lincoln Corsair Grand Touring. My vehicle is included in Lincoln/Ford recall 25C60 (NHTSA 25V730), which involves windshields manufactured with air bubbles in the laminate layer that can impair visibility and violate FMVSS 205 – Glazing Materials. Although my windshield does not show the “large air bubbles” d... Read more
Incident date: Dec 5, 2025
The contact owns a 2014 Kia Soul. The contact stated that while accelerating, the accelerator pedal was depressed to the floorboard, and the vehicle was sluggish and slow to accelerate before responding as needed. There was an abnormal, rotten odor coming from the vehicle. The ABS, engine, and traction control warning lights were illuminated. The contact stated that the failure was related to NHTS... Read more
Incident date: Jan 12, 2026
Original owner of 2019 Chevrolet Silverado 1500 truck with 5.3L V-8 engine and 64,557 miles. On January 2, 2026 while driving on local state road, experienced sudden significant loss of power, engine shuddering during acceleration, ticking noise from engine compartment, and dash messages “Service Parking Brake” and “Service ESC”. Could not safely maintain traffic speed as it became very ... Read more
Incident date: Oct 24, 2025
On [XXX], while operating my 2024 Tesla Model Y in Full Self-Driving (Supervised) mode, the vehicle experienced an Uncommanded Steering Input leading to a collision. The vehicle was traveling at a very low speed of approximately 5 mph in a clear, simple environment. Despite this walking pace, the FSD software failed to identify a visible concrete curb and initiated a sudden, sharp turn directly in... Read more
Crash
Incident date: Jan 1, 2024
I installed (2) identical Advance Auto Parts Platinum rear brake rotors on my vehicle. Both rotors were installed at the same time, in the same manner, and under normal conditions. After approximately (1) mile of normal driving on of the rear brake rotors catastrophically failed by completely separating at the hat (the center mounting section). The opposite side rear rotor, installed at the same t... Read more
Incident date: Jan 1, 2024
The front battery kept getting drained then one day it just wouldn't crank opened up the generator thing and noticed that it had been fried now my car won't crank or nothing and I don't understand why my car ain't in part of the recall for the generator control module
Incident date: Jan 1, 2024
My vehicle has an open safety recall 25V785 related to improper software programming of the Integrated Control Module CPU, which can cause loss of drive power while driving. I brought the vehicle to an authorized Tempe Honda dealer (8030 South Autoplex Loop, Tempe, AZ 85284) to have the recall completed. The dealer confirmed the recall is a software ICM update, but refused to perform the recall u... Read more
Incident date: Jan 12, 2026
I was attempting to leave a parking spot when while maneuvering the vehicle it suddenly and unexpectedly accelerated to a high speed into a tree. There is a police report and security video as the incident took place in a hospital parking lot. The truck is totaled and settled but insurance company not interested in liability. My wife and I were injured. I have no idea or explanation for the sudden... Read more
Crash
2 injured
Incident date: Dec 11, 2025
The contact owns a 2022 Nissan Rogue. The contact received notice of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The contact stated that while parked and attempting to start the vehicle, the vehicle failed to start. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 62,279.
Incident date: Dec 5, 2025
We had a sudden heavy wet snow that accumulated a couple inches on the roadway. This made the roadway very slippery. The vehicle could not be driven safely. Upon lifting my foot off the gas pedal, the rear wheels would enter regenerative braking and cause the rear wheels to skid (no matter the drive mode or speed down to less than 5 mph), leading to fishtailing and no ability to control the vehi... Read more
Incident date: Dec 5, 2025
We had a sudden heavy wet snow that accumulated a couple inches on the roadway. This made the roadway very slippery. The vehicle could not be driven safely. Upon lifting my foot off the gas pedal, the rear wheels would enter regenerative braking and cause the rear wheels to skid (no matter the drive mode or speed down to less than 5 mph), leading to fishtailing and no ability to control the vehi... Read more
Incident date: Oct 12, 2025
The contact owns a 2019 Ford Flex. The contact stated that while in reverse(R), the rear-view camera image was distorted or upside down. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not notified of the failure. In addition, the contact also received notification of NHTSA... Read more
Incident date: Oct 12, 2025
The contact owns a 2019 Ford Flex. The contact stated that while in reverse(R), the rear-view camera image was distorted or upside down. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not notified of the failure. In addition, the contact also received notification of NHTSA... Read more
Incident date: Oct 12, 2025
The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The hydraulic control unit warning light was illuminated. The local dealer was contacted and confirmed that the manufacturer had not provided a remedy for the recall. The contact stated that the manufac... Read more
NISSAN
PATHFINDER
(2024) - ELECTRICAL SYSTEM
Jan 12, 2026
Incident date: Jan 12, 2026
On the morning of January 12, 2026, I attempted to unplug my 2023 Volvo XC90 Recharge (plug-in hybrid) from my home charging station in order to drive to an appointment. I had turned on the climate control remotely from the Volvo app while inside the house. When I went to unplug the vehicle, the charging connector was locked in the vehicle’s charging port and could not be removed. I contacted Vo... Read more
NISSAN
PATHFINDER
(2024) - VEHICLE SPEED CONTROL
Jan 12, 2026
Incident date: Jan 12, 2026
On [XXX]. My car went into unintended acceleration at full throttle of 8000 RPMs. The engine was stuck at maximum power and would not slow down. My car slide until it hit a curb and was forced to stop. However, the engine was still running at full maximum capacity at full unintended acceleration. My [XXX] son had to go to ER and it almost cost the lives of 4 other people. I am very scared to... Read more
Crash
1 injured
Incident date: Jan 8, 2026
The contact owns a 2024 Subaru Solterra. The contact received notifications of NHTSA Campaign Numbers: 25V577000 (VISIBILITY) and 25V744000 (BACK OVER PREVENTION). The vehicle was taken to the dealer for the recall repairs. However, the contact was informed that the parts to do the recall repairs were not yet available. The vehicle remained at the dealer unrepaired. The contact stated that the man... Read more
Incident date: Oct 29, 2025
When attempting to activate the parking brake there is no response from the vehicle. No matter how many times in attempting to activate the parking brake it would not activate. The only way to successfully activate the parking brake was if "auto hold" was on and i turned off the vehicle. i have a safety concern regarding this matter as the vehicle could potentially roll away if the car is unattend... Read more
Incident date: Oct 29, 2025
The contact owns a 2019 Nissan Rogue. The contact stated that on several occasions while driving approximately 30 MPH, the vehicle started lurching forward and hesitating as if the vehicle would shut off. The vehicle was taken to an independent mechanic, but the failure could not be duplicated. The contact stated that on another occasion, while driving at an undisclosed speed, the vehicle failed t... Read more
Incident date: Oct 29, 2025
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to two independent mechanics, and DTC: P1326; was retrieved. The vehicle was not repaired. The contact was advised not to drive the vehicle and to have the vehicle towed to the dealer. The vehicle was towed to the dealer, and the c... Read more
Incident date: Jan 5, 2026
Car is burning oil quickly. Had 2 oil changes within 3 months. Way before it was needed. No oil leaks detected. Oil gets dark fast and is burning off quickly. Take to Pep Boyz and other repair shops. Not yet taken to dealership.
Incident date: Jan 5, 2026
Transmission bucks and truck just stops for no reason.
Incident date: Jan 11, 2026
The vehicle has abruptly lost power and shut down while driving. This has happened while pulling out to cross traffic at intersections which have nearly caused an accident from the vehicle abruptly losing power in the middle of the intersection. The emergency braking system has also activated without any obstructions in front of the vehicle resulting in vehicles behind me nearly hitting me. The... Read more
Incident date: Jan 2, 2026
Almost immediately after shifting into reverse in my garage, I heard a loud pop come from the back seat. The car began to flash warnings on the dash about the electrical system, which turned to an emergency error after about a minute. I ended up having the car towed to the dealer, who confirmed the ICCU blew. I had not had the car on a charger in over 2 weeks and it is only charged on a level 1 ch... Read more
Incident date: Jan 11, 2026
My park to shift to park warning keeps coming on. It was replaced under warranty once and came on again comes and goes and dealership is not replace it again saying it isn’t tripping a code so it won’t get covered under the parts warranty.
Incident date: Sep 30, 2025
Subject: Catastrophic Suspension Failure Resulting in Total Loss of Trailer Braking Vehicle: 2017 Keystone Montana On January 5, 2026, while traveling at highway speeds, the rear driver and passenger-side leaf springs suffered a catastrophic "brittle fracture" failure. This resulted in the axle shifting 6+ inches, wedging into the chassis I-beam. The violence of the axle displacement severed the ... Read more
NISSAN
PATHFINDER
(2013) - ENGINE
Jan 11, 2026
Incident date: Jan 10, 2026
While driving vehicle at highway speeds the vehicle shut down without any warning
Incident date: Jan 1, 2026
My 2016 jeep wrangler jk will just stop running all power is lost, it's happened on the freeway as well as around town multiple times.. I get no codes. Once I can pull off the hiway it has always started back up after removing key and placing key back in ignition it starts again.. but it's has happened several times.. my wife and kids a to afraid to drive for fear it will happen again.
Incident date: Jan 9, 2026
Transmission slipped and lost all power
Incident date: Jan 11, 2026
Less than 10k miles on 2023 the original tire exploded
NISSAN
ROGUE SPORT
(2022) - ELECTRICAL SYSTEM
Jan 11, 2026
Incident date: Jan 10, 2026
12/16/25 I almost was hit by a Mac truck the car kept saying my blind spot was temporarily unavailable and also states auto high beam unavailable service required, in which my screen went black, and the car completely turned off. I took the car into have services on 12/19/25. My car was kept for a week and the service department stated they were unable to created it. My car kept having the servic... Read more
NISSAN
ROGUE SPORT
(2022) - EXTERIOR LIGHTING
Jan 11, 2026
Incident date: Jan 10, 2026
12/16/25 I almost was hit by a Mac truck the car kept saying my blind spot was temporarily unavailable and also states auto high beam unavailable service required, in which my screen went black, and the car completely turned off. I took the car into have services on 12/19/25. My car was kept for a week and the service department stated they were unable to created it. My car kept having the servic... Read more
NISSAN
ROGUE SPORT
(2022) - LANE DEPARTURE: BLIND SPOT DETECTION
Jan 11, 2026
Incident date: Jan 10, 2026
12/16/25 I almost was hit by a Mac truck the car kept saying my blind spot was temporarily unavailable and also states auto high beam unavailable service required, in which my screen went black, and the car completely turned off. I took the car into have services on 12/19/25. My car was kept for a week and the service department stated they were unable to created it. My car kept having the servic... Read more
Incident date: Jan 9, 2026
My vehicle was parked in the driveway in front of my house and had not been driven for several days. I walked outside and noticed the engine fan was running so I opened the driver‘s door and noticed white smoke coming from the glove box compartment. I opened the glove box and noted a small fire which within a matter of approximately five minutes had turned into a full-blown fire throughout the v... Read more
Fire
Incident date: Jan 9, 2026
While traveling on a highway at approximately 70 mph, the vehicle experienced a sudden and severe loss of motive power. At the same time, the dashboard illuminated multiple warning lights simultaneously and the vehicle entered limp mode without warning. The vehicle rapidly decelerated and was unable to maintain speed with surrounding traffic. This created an immediate and serious safety hazard and... Read more
Incident date: Jan 17, 2025
The problem with the ABS module started in 2019 when the truck had 43000 miles. The dealership told mee what the problem was but didn't have the parts to repair it. I've been driving it since then with no anti lock brakes, traction control, and no cruise control. This seems unsafe to me and all other drivers. I have contacted the dealership and there is still no remedy for the issue. Please co... Read more
Incident date: Jan 2, 2026
Car continuously has errors popping up on the screen saying that the driver assist functions are unavailable while I'm in the middle of driving. Other times, when I get in and turn on the car, none of the clusters or screens show any information, so I am essentially driving blind with no information as to speed, or anything.
Incident date: Jan 9, 2026
Random/multiple misfires and cyl 3 misfire (P0300 and P0303). Mechanic used a borescope and found coolant on the walls; visible coolant intrusion in cylinder 3. Coolant has gotten to low levels. Very rough cold start. Mechanic highly recommends to get the engine replaced.
Incident date: Jan 9, 2026
The vehicle does not always turn on after coming to a stop. The auto start-stop function does not work at all times. There have been a few situations where the car will not turn back on and takes anywhere from 10-30 minutes to turn back on, and leaves us stranded at stop signs, red lights and turning lanes and we are unable to get out of the traffic which we feel is very unsafe as people have to ... Read more
Incident date: Jan 9, 2026
While driving on I-90 in Montana on a clear, sunny day at the posted speed limit of 80 miles per hour for one hour, the vehicle began making knocking noises then, all of a sudden lost power. Upon inspection at the nearest GM dealership service department in Butte, MT, I was told something within the engine broke. I have attached an emailed repair bid from the GM service department and have copied ... Read more
Incident date: Jan 9, 2026
1. Google Maps does not work in AppleCarPlay like it does in the 2025 models. The car speed bounces between certain numbers and the speed seriously lags speed numbers are not bouncing. This is a safety issue because there is not a single navigation application that works on that CarPlay and I then have to rely on my phone again which can be distracting. 2. The fuel economy is much worse than state... Read more