Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 96,425 complaints for NISSAN
Incident date: Oct 26, 2025
My vehicle began jumping when switching from drive to reverse. When I placed the car into reverse, it stalled and would not switch into reverse or neutral. The car stalled in the middle of a parking lot. The check engine light did not come on initially, and when it did, it did not remain on for very long. The car prompted a Shift Solenois B Stuck On error (P0757:00-E8), as well as an inability to ... Read more
Incident date: Oct 21, 2025
My engine kept having a rough performance in idle and driving. It made rattling noises when accelerating. Took it to Nissan dealerships multiple times and was told it was SAFE TO DRIVE in that condition and it can be in regards to the current safety recall on this vehicle. They REFUSED to provide a loaner or state I may need to stop driving this car. There is currently no remedy available. My car ... Read more
Incident date: Oct 21, 2025
I had been having issues with my vehicle randomly stalling out when I would start it and put it into reverse. It also was hesitating during acceleration at times. On 9/2/25 I took it to a Nissan dealership for these issues and was told they couldn’t find anything wrong. I specifically asked if it could be related to the recall I had just received notice about in the mail and was told ‘probably... Read more
Incident date: Sep 2, 2025
Air Conditioner turns ON by itself even after being manually TURNED OFF, happened multiple times. This occurred with the manual start and the vehicle running / moving.
Incident date: Oct 31, 2025
[XXX] , a long-time Chevrolet customer and GM Family First Program participant, reports a recurring, life-threatening defect in his 2024 Chevrolet ZR2 3.0 Diesel truck. The issue centers on repeated fuel injector failures that have caused the vehicle to become uncontrollable while driving, posing serious safety risks to his family and others on the road. Despite multiple incidents and documented ... Read more
Incident date: Mar 1, 2025
My Honda Accord is now difficult to drive due to tendency of steering wheel to cycle to the right at sporadic or random intervals. On more than three occasions, simply starting the car resulted in the steering wheel spinning to the right more than one full turn on it's own without my touching the steering wheel. The uncontrolled steering is more prevalent at lower speeds under 25 or 30 MPH and i... Read more
Incident date: Jul 15, 2025
The contact's girlfriend owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the “Service 4WD” warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failed PTU. The contact was informed that the PTU needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failur,e and a case was fil... Read more
Incident date: Oct 30, 2025
While driving on the interstate, the automated front shade system failed. The shade unrolled instantaneously blocking the entire front windshield. The driver and passenger were able to get a hold of it and lift it out of the way to regain view but this took several seconds during which the driver had no view of the road, lanes or vehicles surrounding us. The driver had to take attention from th... Read more
Incident date: Oct 30, 2025
Nissan has a safety recall with no resolution. You cannot travel in this vehicle if you cannot use a fast charger. I have family emergency. I called Nissan consumer affairs. Case XXX. customer service said maybe a loaner car can be an option. MARSHAY a consumer affairs representative said this is not an option. There is nothing they can do. There is no resolution at this time or eta. Nissan s... Read more
Incident date: Sep 19, 2024
Nissan has a safety recall with no resolution. You cannot travel in this vehicle if you cannot use a fast charger. I have family emergency. I called Nissan consumer affairs. Case XXX. customer service said maybe a loaner car can be an option. MARSHAY a consumer affairs representative said this is not an option. There is nothing they can do. There is no resolution at this time or eta. Nissan s... Read more
Incident date: Aug 22, 2025
Purchased the vehicle on April 7, 2025. On 7/15/25, the car had 6948 mi. and started running rough, had a loss of power, an odor from the engine, and then on the display: check engine, blinking green vehicle light, and a message stating that the car was lowering for stability control. Took the vehicle to the closest Chevrolet service. The service dept. determined that code found P0307 and P0300,... Read more
Incident date: Oct 31, 2025
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact became aware of an abnormal thumping sound coming from the vehicle. Additionally, while depressing the brake pedal, there was an abnormal sound coming from the vehicle, and there was excessive h... Read more
Incident date: Oct 31, 2025
Nissan has failed in a timely manner to get the service bulletin out about the engine recall
Incident date: Oct 31, 2025
Nissan has failed in a timely manner to get the service bulletin out about the engine recall
Incident date: Nov 1, 2024
No incident has occurred. However, my concern is that a recall was issued on February 1, 2024 (NHTSA Recall Number 24V-064), and as of October 31, 2025, Honda is still stating that parts are not available to complete the repair. I first contacted Honda in March 2025—over a year after the recall was issued—and was informed that the necessary parts were still unavailable. I called again in Oct... Read more
Incident date: Oct 1, 2025
Engine failure in 2023. Paid 15,600 to have engine repaired and gm is denying reimbursement because repairs not done at dealership and vehicle is too old is what they are giving me for reasons for denial.
Incident date: Oct 1, 2025
Check engine light came on at approximately 96,000 miles in which vehicle would have a delayed acceleration upon stepping on gas pedal or going up hills. Took it to 3 different mechanics including Nissan dealer and all confirmed a CVT failure and need a replacement. Nissan of America is refusing to help even after there have been documented lawsuits and known issues with the CVT failing. This is u... Read more
Incident date: Dec 31, 1969
Check engine light came on at approximately 96,000 miles in which vehicle would have a delayed acceleration upon stepping on gas pedal or going up hills. Took it to 3 different mechanics including Nissan dealer and all confirmed a CVT failure and need a replacement. Nissan of America is refusing to help even after there have been documented lawsuits and known issues with the CVT failing. This is u... Read more
Incident date: Oct 20, 2025
Multipurpose Camera failed at 110000 miles. This causes deactivation of the Lane Keep Assist, Collision Mitigation, Road Departure Mitigation, Auto High Beam and cruise control systems. The primary advanced safety features of the vehicle are disabled due to this issue. Issue has been reported to the dealer and they state that it is a common issue, but no recall or TSB for it yet. Warning lights co... Read more
Incident date: Oct 29, 2025
The contact owns a 2017 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (STEERING). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the vehicle, especially while driving over small bumps in the roadway. No warning lights were... Read more
Incident date: Nov 28, 2017
Air bag indicator light on for passenger side air bag system issue. No recall issues yet with limited miles on truck.
Incident date: Jun 30, 2023
Power steering jerks violently left/right at 35–65 mph. Nearly lost control — happens intermittently and while in park. This is a KNOWN GM DEFECT — Special Coverage #10183 (EPS module) and TSB PIP4473. Michael Bates Chevrolet REFUSES to repair under #10183 — wants $1,500+. GM Customer Care also denied coverage. I use this car for WORK DAILY — it is UNSAFE TO DRIVE. If I crash and die, GM... Read more
Incident date: Oct 6, 2025
The contact owns a 1965 Ford Mustang. The contact stated that upon starting the vehicle, the vehicle unintendedly reversed on an incline of a parking lot and struck another parked unoccupied vehicle. There was no injury sustained. The contact stated that the vehicle was not designed with air bags. The vehicle sustained fenders, bumpers, and paint damage. The contact was able to drive to the reside... Read more
Crash
Incident date: Feb 15, 2025
The brake booster fail and I'm at like 140k. It was very scary when it happen to me today. I press on the brake think it would brake like normal but no. It kept sliding. I felt like I was going to crash. I don't have any paper report on it yet but they are certain it's the brake booster.
Incident date: Oct 26, 2025
Honk not working fuses are fine second time taking it to dealer to repairs honk at 33k miles
Incident date: Oct 8, 2025
The vehicle exhibits a persistent valvetrain ticking noise associated with the rocker/lifter/cam components of the 3.6L Pentastar V6. The engine makes a rhythmic metallic tapping at idle and during acceleration. The noise has progressively worsened, leading to rough idle and occasional misfires. This issue is documented in multiple Stellantis technical service bulletins (e.g., TSB 09-015-24 and TS... Read more
Incident date: Oct 8, 2025
Air bag light came on. The steering wheel buttons like cruise control, volume, ect doesn't work when u go down road but when you have it in park and turn full right it work for little bit
Incident date: Oct 8, 2025
Air bag light came on. The steering wheel buttons like cruise control, volume, ect doesn't work when u go down road but when you have it in park and turn full right it work for little bit
NISSAN
ROGUE SPORT
(2018) — ELECTRICAL SYSTEM
Oct 29, 2025
Incident date: Oct 27, 2025
My 2017 Hyundai Tucson has completely broken down will not go into reverse had a diagnostics at Hyundai. I thought it was going to be covered because of the class action suit. My car apparently was not in the recall or the suit. I don’t understand I have the identical problem of the dual clutch transmission issue. I’ve tried to get Hyundai to do good-faith repair they refused. I’ve contacted... Read more
Incident date: Oct 29, 2025
The engine coolant pipe cross over on top of the engine and the the one in the rear are made of plastic and is a known failure point. One simple search and it is known that its a super common problem that should be recalled and fixed. This is an engineering oversight and cost the car owner over $3000 in repairs if they are lucky to catch it before it destroys the engine.
Incident date: Oct 27, 2025
the vehicle fails to accelerate when coming of a turn, the accelerator pedal does not respond for several seconds, then the vehicle lunges forward. Ford was contacted and no fix for this problem. I think this is very dangerous.
Incident date: Oct 27, 2025
Vehicle was taken to Nissan to perform "initial remedy" recall P5A22 on 10/24/25 to address recall R24B2. Vehicle was taken from dealer and was driving on 10/27/2025 and experienced a dramatic slow down/turtle mode with "Service EV System Power Reduced" error message.
Incident date: Oct 27, 2025
Vehicle was taken to Nissan to perform "initial remedy" recall P5A22 on 10/24/25 to address recall R24B2. Vehicle was taken from dealer and was driving on 10/27/2025 and experienced a dramatic slow down/turtle mode with "Service EV System Power Reduced" error message.
Incident date: May 15, 2025
The contact owns a 2018 Ford Edge. The contact stated that while reversing, the camera screen was blank. The sensor was not beeping. The contact stated that the USB was inoperable. The contact received notice of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The unknown local dealer was contacted and informed the contact that a second letter would be mailed when the parts were available.... Read more
Incident date: Oct 19, 2025
The transistor arm or tensioning arm for the wet belt, which drives the oil pump in the oil pan failed, leading to oil starvation to the engine, causing total catastrophic engine failure, and temporary loss of power steering, while driving, fortunately, I was moving at a slow pace in minimal traffic, however, this is a known fail point in Ford 1.0 L ecoboost 3 cyl engines, that Ford claims my vehi... Read more
Incident date: Aug 28, 2025
I've been having issues with my car since I bought it. I've taken the car in for the Power Train System, and the codes that come up are P0456 and P2421. This car has a mind of its own. I've driven it and it started lagging, and I went into limp mode just crossing a 2 way stop with ongoing traffic. I don't understand how VW doesn't address this problem when I know that if anyone were in my shoes, t... Read more
Incident date: Jun 26, 2025
The contact owns a 2022 Nissan Rogue. The contact stated that while driving at 5 MPH, the front passenger’s wheel locked up, and the vehicle failed to steer as intended. The vehicle was steered to the side of the road and inspected. The contact became aware that the tie rod end had fractured. The vehicle was towed to an independent mechanic, where it was diagnosed, and determined that the tie ro... Read more
Incident date: Oct 28, 2025
Blind spot feature is detecting a vehicle two lanes over from the lane I’m driving on. This has caused to almost result in a crash due to this safety hazard. Blind spot is always detecting a vehicle driving two lanes over. Blind spot signal on driver mirror flashes as well when such vehicle two lanes over is detected and I am about to move over to my adjacent lane.
Incident date: Oct 17, 2025
Subject: Electrical System Failure and Safety Hazard – 2025 Mercedes-Benz E350 Dear Sirs, I am writing to formally report a serious safety concern and design flaw involving my 2025 Mercedes-Benz E350, which recently suffered a complete dashboard and display failure. According to the service technician, liquid that entered from the cup-holder area reached wiring and computer modules located di... Read more
Incident date: Oct 17, 2025
Battery drain happens and vehicle Will be hard to start or not start at all. New battery was installed and 4 months later, same issue. It has been taken into dealership multiple times and they can never recreate the issue and have found nothing wrong with the vehicle to repair. This has caused wife and kids to be stranded because vehicle won’t start. No warning lights, nothing that the dea... Read more
Incident date: Oct 8, 2025
My 2022 Ford Bronco has two active recalls for low pressure fuel pump failure and front seat height-adjust pivot bolt and link replacement with no available remedies. This vehicle has gone thru numerous recalls which I believe this poses a safety and financial hardship.
Incident date: Oct 22, 2025
2nd Powertrain failure in 4 months in 2023 Tahoe with 6.2L engine. The first being the Camshaft and lifters failing at highway speeds, which was repaired. The second issue the engine seized while on a tollway going approx 70 MPH with my spouse, children, and family in the vehicle. We were able to coast to the shoulder while waiting on a tow truck. Because of the engine being seized, the Tahoe is w... Read more
Incident date: Apr 23, 2025
While driving, my steering wheel sticks in position. The steering wheel will remain in that position until I break it free using more than normal force. At speed, this can often result in overcorrection once the steering finally breaks loose. It is most noticable on the highway when trying to make micro-adjustments to the steering to maintain my lane. The micro-adjustments are not possible since m... Read more
Incident date: Oct 24, 2025
IN BACK CEILING LEAKING WORSE NOW...
Incident date: Sep 23, 2025
I was driving home in my 2024 Porsche Macan 4 EV, at about 65 miles per hour on a divided highway. I had my climate control set to 75 degrees on both the driver and passenger side of the vehicle. I believe that the air conditioning was set to off. I also had the drivers seat heated at the max setting. I was alone in my vehicle. It was the first time since I owned my Macan that I had set the h... Read more
Incident date: Oct 15, 2025
My car has failed to restart while sitting at red lights. The engine complete shut down. This has happened twice now since I have owned the vehicle. The first occurrence was around March 2024 and the most recent occurrence was 09/2025. Very dangerous situation both times and I had my child in the car.
Incident date: Oct 15, 2025
The engine harness and electrical wiring have caused the entire vehicle to lose signal. This issue has cause my.car to stall and not accelerate while driving. Entire lights on dashboard come one and vehicle is unable to accerlerate. Vehicle is currently at the dealer and that is the tecnicians conclusion. No signs before aside from dashboard lights turning on. Vehicle was taken to DMV soon after.
Incident date: Oct 15, 2025
The engine harness and electrical wiring have caused the entire vehicle to lose signal. This issue has cause my.car to stall and not accelerate while driving. Entire lights on dashboard come one and vehicle is unable to accerlerate. Vehicle is currently at the dealer and that is the tecnicians conclusion. No signs before aside from dashboard lights turning on. Vehicle was taken to DMV soon after.
Incident date: Aug 15, 2025
I buy the car couple weeks ago. The car is beautiful and works fine. The driver seat is notoriously uncomfortable. It just unbelievable painful. It is some drivable because of the pain and discomfort. I want resolution I want the seat to be upgrade with electric one. I am absolutely fit and I don't care if any medical condition. The seat makes the car undrivable
Incident date: Oct 14, 2024
The contact owns a 2019 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (ENGINE AND ENGINE COOLING). However, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, the vehicle failed to function as intended. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mecha... Read more