Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 97,402 complaints for NISSAN
Incident date: Jan 23, 2026
My car keeps having sensors go out. Such as the tire pressure sensor and fuel compression sensor I think is what they called it anyways. They start to go up a hill. And my car loses all speed and slows way down my traction control. Don't turn on when it's supposed to. And needs to my cruise control, quit working when this went out. And my engines started sounding louder, which is weird because it'... Read more
Incident date: Dec 1, 2025
The contact owns a 2022 Kia Telluride. The contact stated that while operating the vehicle, the front driver's side seat belt buckle failed latch immediately, causing the seat belt warning to activate. The contact also stated that while driving at an undisclosed speed, the front driver’s side seat belt buckle unlatched unintendedly, causing the seat belt warning to activate. The vehicle was take... Read more
NISSAN
ROGUE SPORT
(2021) - STRUCTURE
Jan 30, 2026
Incident date: Jan 22, 2026
See attached document for complaint. My trim is falling off my kia. I called Kia pursuant to the enclosed recall and I was told there is no remedy yet. Are you kidding. Glue! This is not rocket science. I went to my Kia dealer and they merely stuck the trim back on and it flaps in the wind. Very dangerous! Must someone be killed by the debris? Also the value of the vehicle for resale plummets. ... Read more
Incident date: Jan 24, 2026
The front camera that operates the cruise control, lane assist, automatic braking, automatic high beam has stopped working. After further research it seems to be a popular problem with this car in a short amount of time. This car is a 2020 with 61,000 miles. The camera costs approximately $2000 to fix and should have a longer life span.
Incident date: Jan 24, 2026
The front camera that operates the cruise control, lane assist, automatic braking, automatic high beam has stopped working. After further research it seems to be a popular problem with this car in a short amount of time. This car is a 2020 with 61,000 miles. The camera costs approximately $2000 to fix and should have a longer life span.
Incident date: Jan 27, 2026
Vehicle continuously has a problem with the alignment and tow link issues suspension problems that cause the vehicle to go out of alignment often. This is a continuing problem that has me going in for repairs more often than I should have to over the last 2 years. Many repairs for the same problem.
Incident date: Jan 29, 2026
Electrical system warning light came on and said to shut the car off immediately. The car was parked at the time and I was trying to start it. The 12V battery would not hold a charge after multiple items and the car was inoperable. The dealer has yet to provide any information but hinted at a likely ICCU issue.
Incident date: Jan 29, 2026
A vehicle safety recall was issued however, there is no solution readily available. After I was finally able to schedule an appointment to have the recall addressed I was told the HV battery needed to be replaced but there was no timeline to complete the repair. This delay is primarily due to a lack of parts and a larger than expected number of issues with this vehicle type.
Incident date: Jan 29, 2026
when I got in my car the display showed that my driver’s door was open, but it wasn’t. When I tried to put it in drive, the car had an awful beeping sound and wouldn’t go into drive unless I released the emergency brake button. Once I came to a stop the car would automatically go into park and wouldn’t not proceed unless I released the emergency brake again. I did look up if there was a re... Read more
Incident date: Jan 29, 2026
The ICCU component failed. I lost propulsion while driving and almost got rear ended. The dealership service department confirmed the ICCU issue. The dealership service department has inspected the vehicle. I had a dead 12v a month prior that I had asked the service department to look at and test the ICCU. They did not test the ICCU. The car warned me 30 seconds maybe less before i lost propul... Read more
Incident date: Jan 29, 2026
Driving on the white horse pike in Berlin New Jersey at 1:39pm on January 21st and my BREAK light warning light came on. There was nothing in front of me, I was doing 40mph. The roads were dry, There were no cars near me, and no traffic. It happened again on the same day January 21st, on the White Horse Pike in Lindenwold New Jersey. This one happened at 520pm, I was doing 45mph and my BREAK war... Read more
Incident date: Jan 24, 2026
While driving under normal conditions, the Lane Keep Assist system on my 2025 BMW Alpina XB7 unexpectedly and violently jerked the steering wheel without driver input. The sudden steering intervention caused the vehicle to abruptly change direction and strike a curb, resulting in a loss-of-control event. This occurred without warning and could have resulted in a serious crash involving other vehic... Read more
Crash
Incident date: Jul 29, 2025
Unknown what system failed. The vehicle is at an impound lot and can be inspected on request. Police and fire department were on the scene. Police did provide a report # , and fire department provided a fire rescue case number. Safety of driver was put at risk due to the fire and potential for burning or even death. Other drivers could have been at risk if traffic had not allowed for quick movemen... Read more
Fire
Incident date: Jan 29, 2026
See attached document for complaint.
Incident date: Jan 15, 2026
At approximately 64,000 miles my engine light came on and I took it to a shop. Cylinder 2 was misfiring so we changed the spark plugs and coils. At 67,000 miles light came on again with same issue and while having my oil changed they noted it was unusually dirty. I changed out plugs and coils again. At 72,000 miles light came on again and I took it to a different shop and learned I had a crack eng... Read more
Incident date: Jan 15, 2026
The contact owns a 2022 Ram 1500. While stopped at a red light, the contact attempted to make a left turn, and the vehicle suddenly stalled and came to a complete stop. The contact stated that the parking brake automatically engaged, and the transmission shifted into park(P). During the failure, the "Service Auto STOP/START System" warning light illuminated and remained illuminated until the vehic... Read more
Incident date: Jan 29, 2026
The contact owns a 2012 Toyota Sienna. The contact was unable to use the driver's side cargo door. The contact stated that the door was possibly frozen; however, while driving at an undisclosed speed, the door opened unexpectedly. The contact referenced NHTSA Campaign Number: 16V858000 (Structure); however, the VIN was not associated with the recall. The dealer was not contacted, and the vehicle w... Read more
Incident date: Jan 10, 2026
I was driving slowly into my driveway to prepare for turning into my garage. The car rapidly accelerated on it’s own causing me to crash into the garage door next to the one I intended to park in. I have video from my security system.
Crash
Incident date: Jan 10, 2026
I was driving slowly into my driveway to prepare for turning into my garage. The car rapidly accelerated on it’s own causing me to crash into the garage door next to the one I intended to park in. I have video from my security system.
Crash
Incident date: Jan 10, 2026
Wipers have stopped working, have had it repaired twice and they keep quitting.
Incident date: Jan 29, 2026
I am submitting a vehicle defect complaint pursuant to 49 U.S.C. Chapter 301 regarding a potential safety related defect involving engine, electrical, and powertrain systems. The vehicle experienced early engine and electrical malfunction at relatively low mileage, requiring replacement of the engine wiring harness and removal and reinstallation of the engine and transaxle assembly. These are majo... Read more
Incident date: Dec 19, 2025
12 volt battery drained in my driveway on 1/20. Vehicle was completely dead including door and hatch locks. Roadside assistance jumped the 12 volt battery. Vehicle message said, “Insufficient power. Check Electrical system”. Vehicle was towed to local Hyundai dealer, who diagnosed an ICCU failure. The dealer has four other Ioniq 5s with the same problem. Replacement ICCU is on back orde... Read more
Incident date: Dec 19, 2025
The vehicle has experienced premature and widespread paint peeling and clear coat failure on multiple body panels. The paint began deteriorating without impact, collision, or environmental damage and has progressively worsened over time. This condition is consistent with a known manufacturing defect affecting certain Toyota vehicles, which Toyota acknowledged through a Customer Support Program. T... Read more
Incident date: Dec 19, 2025
I am reporting a safety-related failure involving the clutch system on my 2022 BMW M3. At approximately 26,000 miles when I purchased, I began experiencing clutch-related issues, including slipping and abnormal engagement. I brought the vehicle to the BMW dealership on two separate occasions to report these concerns, but the dealership dismissed the issue and did not document or inspect the clutc... Read more
Incident date: May 19, 2025
I recently purchase my 2024 EV9 from Carvana with 9578 miles listed on 12/12/25. Doing my 7 days to purchase this SUV. I had some concerns about the violent wobble when I drove over a bump. With some concerns about this SUV, I google to see if anyone else had this same issue. To my surprise I founded a lot of complaints and ways to resolved the issue. One consumer stated he had his EV9 aligned and... Read more
Incident date: Jan 27, 2026
Complete electrical shut down driving on the highway on two separate occasions. While driving engine shuts off, dash board goes black, infotainment center goes black. Required to shift vehicle into park to restart after occurrence. Huge safety risk! When taken to Ford service; unable to find any issues and was told “vehicle is safe to drive”
Incident date: Jan 28, 2026
The situation I’m about to explain has happened twice—once in December 2025 and again on January 22, 2026. In December, the roads were very icy, but there was no snow on the ground. As I made a right turn into a Walmart parking lot, I heard a loud metal-breaking sound while turning. I immediately got out and looked underneath my 2018 Hyundai Tucson SEL but didn’t see anything unusual. Afte... Read more
Incident date: Jan 28, 2026
ICCU failure. Was confirmed by shop car was towed to over phone. But no mention of it on invoice as of yet. I was at traffic light when I heard a pop and when I tried to go, got the warning message to pullover and the turtle icon. I made it to a towable spot. Super fortunate all in all. Can’t imagine if on highway in weather. No hints of failure before. Car was recently purchased month prior. I... Read more
Incident date: Jan 27, 2026
The contact owns a 2024 Nissan Kicks. The contact stated that while driving at 7 MPH, the rear windshield glass shattered. Neither the dealer nor an independent mechanic was contacted. Additionally, after shifted to drive from reverse the back over prevention camera screen failed to immediately turn off. The vehicle was not taken to the dealer or independent mechanic to be diagnosed or repaired. T... Read more
Incident date: Jan 26, 2026
NHTSA Vehicle Safety Complaint I am reporting a serious transmission defect in my 2024 Chevrolet Silverado 3500HD LT that creates a high risk of sudden power loss, erratic shifting, or loss of control while driving. Vehicle Details: - Make/Model/Year: Chevrolet Silverado 3500HD LT, 2024 - VIN: 2GC4YTEYXR1263768 - Engine: 6.6L Duramax diesel - Transmission: 10-speed Allison (10L1000) - Mileage at... Read more
Incident date: Jan 26, 2026
The contact owns a 2019 Honda Odyssey. The contact stated that while driving at approximately 65 MPH, the vehicle unexpectedly entered LIMP Mode, and the check engine warning light started flashing. The vehicle was able to restart following the failure. The vehicle was towed to an independent mechanic, where it was diagnosed that the connecting rods had failed. The contact was informed that the co... Read more
Incident date: Jan 26, 2026
The contact owns a 2017 Mercedes-Benz E300. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The message "Reverse not Possible - Service Required" was displayed. The contact pulled over to the side of the road and turned off the vehicle. The contact waited for approximately five to ten minutes, and t... Read more
Incident date: Jan 25, 2026
I’ve been told by multiple Kia dealerships that my Kia needs a new engine however I am barely outside of their class action lawsuit so they are not willing to settle with me. They recently within the last two months came out with two recalls that did not fix the issue.
Incident date: Jan 23, 2026
The driver-side seat belt buckle is getting stuck and does not release the seat belt when the release button is pressed.
Incident date: Jan 28, 2026
On Jan 5, 2026 I was driving locally at about 40-45 mph. All of a sudden 3 indicator lights came on ABS, Brake, and Brake System Warning Light. There were no noises, but the brakes felt different. They did stop when needed. I left space between myself and others just in case, did not want an accident. Called my regular mechanic. They advised to not drive the car, but to bring it into the shop at 8... Read more
Incident date: Jan 28, 2026
The contact owns a 2014 Kia Soul. The contact stated that while driving at an undisclosed speed, the check engine light illuminated. The contact pulled to the side of the road. When the vehicle was turned off, oil leaked from the vehicle. The contact drove slowly to a business parking lot. The vehicle was towed to the residence and was then towed to the dealer. The vehicle was diagnosed, and the c... Read more
Incident date: Jan 28, 2026
The 2019 Honda Odyssey experienced an engine failure while driving on the highway in the Chicago area in Illinois. The engine began knocking, then failed completely. It was towed to a local Honda dealer, where the technician noted visible metallic flecks in the oil once drained. No check engine or other warnings occurred prior to the failure.
Incident date: Jan 28, 2026
Contining with issue referenced in 11701484. This morning (1/28/26) when leaving my home, I backed out of my driveway. Once I put the car into drive, the forward collision warning went off and locked up my car. The brakes would not release and I could not move out of the way of oncoming traffic. I do not know what allowed the brakes to finally release. I changed over to 4x4, put it into park ... Read more
Incident date: Sep 19, 2024
Campaign 11701038 - Warping of door panels and driving shaft area. Worried this will affect airbag deployment.
Incident date: Jul 1, 2025
I am reporting what I believe to be mileage roll back and fraud. The vehicle was bought from a private seller and upon submitting paperwork to the DMV, it was found that the mileage on the car's odometer was less than the mileage on the car's title information.
Incident date: Jan 1, 2026
The contact owns a 2024 Jeep Wrangler. The contact stated that when attempting to accelerate from being idle, or while driving at various speeds, the vehicle would suddenly jerk, accelerate at an unexpected speed, or fail to accelerate. There was a ticking noise coming from the front end of the vehicle that could be heard when standing outside the vehicle. The Check Engine light and the explanati... Read more
Crash
1 injured
Incident date: Jan 26, 2026
The contact owns a 2024 Jeep Wrangler. The contact stated that when attempting to accelerate from being idle, or while driving at various speeds, the vehicle would suddenly jerk, accelerate at an unexpected speed, or fail to accelerate. There was a ticking noise coming from the front end of the vehicle that could be heard when standing outside the vehicle. The Check Engine light and the explanati... Read more
Crash
1 injured
NISSAN
ROGUE SPORT
(2021) - ELECTRICAL SYSTEM
Jan 28, 2026
Incident date: Dec 8, 2025
My 2022 Wagoneer has stalled out 3 times at intersections as a result of the automatic start/stop. This is extremely dangerous! I have been stranded in the intersection 2 out of the 3 times until I was able to turn off/on the vehicle and trouble shoot it.
Incident date: Jan 28, 2026
I was driving from getting my daughter from school and felt heat and saw smoke coming from under the dashboard. I immediately pulled over and pulled my daughter out of the car the dashboard became engulfed in flames. I was told by the fire department that it looked like and electrical and fuel issue under the dash. There are known problems with this vehicle catching fire but my cin number when I l... Read more
Fire
Incident date: Nov 29, 2025
As I’m driving, the vehicle began shaking and ticking sounds could be heard inside the cabin. A check engine light lit up on the dashboard. The idle was rough and it sounded like metal thrashing in the engine so I turned on my hazards and shut the vehicle off in the middle lane of the street. It didn’t want to turn over a couple times but when I was finally able to get it to start again it mad... Read more
Incident date: Nov 29, 2025
"I was in extreme danger while traveling with my [XXX] child in the vehicle on the day prior to the total failure. During that trip, the transmission began to slip significantly in active traffic, creating a terrifying loss of motive power and a high risk of a rear-end collision. Because of this dangerous incident, I attempted to reach the dealership the following morning to prevent a crash. Upon... Read more
Incident date: Jan 27, 2026
The dealer refused to perform the required FRM recall inspection and denied the recall without providing any of the federally required documentation. I was forced to pay out‑of‑pocket for the FRM module replacement even though my VIN is listed under the safety recall. MINI of Murray stated my FRM “failed,” but admitted they never opened the module, which is required to determine internal m... Read more
Incident date: Jan 27, 2026
I have two recalls that I cannot get any assistance with Recall # 23S65 Rear Axle Bolt Breakage and new recall #25S75 which is Fuel Pump Riser. I have acquired services from four different dealerships and have taken photos and mileage to get repairs completed. I hear clicking noise in my truck and afraid of it causing serious damage and injury along with my fuel pump issue and bad gas mileage and ... Read more
Incident date: Jan 23, 2026
This vehicle is haven issued with loss power at any moments not matter the speed can lost power at 25 miles per hour and can lost power at 55 miles per hour do to head gasket issue I contacted American honda they say they know about the issue because the turbo engine have high pressure issues they refuse to repair or get a solution for this even if more than 1,000 people have been complaining abou... Read more
Incident date: Sep 19, 2024
Supplemental Update to Complaint No. 11672058 This is an update to my July 8, 2025 complaint regarding a brake booster failure on my 2024 Jeep Wagoneer S. The vehicle has remained in dealer custody at South Pointe Chrysler Jeep Dodge Ram in Tulsa, Oklahoma since June 28, 2025 and is still out of service. Although a brake booster replacement was installed, the dealer has not identified a root cau... Read more