Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 96,425 complaints for NISSAN
NISSAN
ROGUE SPORT
(2019) — BACK OVER PREVENTION
Nov 20, 2025
Incident date: Sep 16, 2025
The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rear-view camera displayed an upside-down and fuzzy image. The vehicle was taken to an independent mechanic, where it was diagnosed with a failed rear-view camera system. The contact was informed that the rear-view camera system needed to be replaced. The vehicle was not repaired. The contact referenced an unknown reca... Read more
NISSAN
ROGUE SPORT
(2019) — UNKNOWN OR OTHER
Nov 20, 2025
Incident date: Sep 16, 2025
The transmission failed on my 2019 Nissan Rogue Sport. I was driving down the road and my car started to jerk and go faster and then slower while I was driving down the road at 55 miles per hour. I could not control the speed or the smoothness of the car operation. I had no warning light or any indication that this was about to happen. The warning light came on much later when I was at home. ... Read more
Incident date: Aug 15, 2025
Excessive Oil consumption. Refusal of dealer to honor manufacturer service bulletin.
Incident date: Oct 27, 2025
The component that keeps failing is the instrument panel and display panel completely blackout when driving. The instrument panels come back on shortly after blacking out. It also shows a message sometimes in red and sometimes in yellow that there's an electrical malfunction. That message goes away shortly as well. This has happened numerous times over the 3 years I've owned the car.Each time it h... Read more
Incident date: Nov 19, 2025
The contact owns a 2016 Hyundai Elantra. The contact stated that while her daughter attempted to adjust the front driver's side seat while the vehicle was turned off, the front Driver-side air bag had independently deployed. No warning light illuminated. In addition, the contact's daughter's left arm was injured on impact with the air bag. Medical attention was sought, and further medical diagnosi... Read more
1 injured
Incident date: Sep 5, 2025
Honda CVT transmission fluid seal leak cause by failed torque converter. Car has a perfect maintenance history, all fluid changes done on time with Allen Honda at Bryan Texas including filters associated. Car is garage kept, not driven hard. Always driven in economy mode for smooth efficiency. Failure occurred at 86,165 miles. Significant enough I am reporting this, as it is a safety issue, howeve... Read more
Incident date: Nov 10, 2025
1. Component or System Failed •Blind Spot Detection •Cross-Traffic Alert •Park Aid Sensors •Forward Collision Assist •ADAS / IPMA module •Alert-history recording system 2. How Safety Was Put at Risk Intermittent or missing ADAS warnings cause: •Unsafe lane changes •Missed hazards •Loss of blind-spot awareness •Loss of cross-traffic alerts •Failure to record safety events Th... Read more
Incident date: Oct 20, 2025
Red oil light came on along with check engine light took to shop got oil change and they test pressure all is good but oil light and engine light still on replaced oil pressure sensor switch and variable valve solenoid lights still on took to kia dealership they said say thing as first shop replaced oil pressure sensor switch again because they said the aftermarket one doesn't work on my car so bo... Read more
Incident date: Oct 20, 2025
Within the first week of owning my 2023 Nissan Rogue, the vehicle began losing power from highway speeds to around 20 mph, stalling during turns, shaking violently, and displaying warning lights. These issues continued for over a year. Several times I nearly crashed because the vehicle suddenly slowed down or lost power on the highway. Nissan repeatedly told me nothing was wrong, but the vehicle w... Read more
Incident date: Oct 20, 2025
Within the first week of owning my 2023 Nissan Rogue, the vehicle began losing power from highway speeds to around 20 mph, stalling during turns, shaking violently, and displaying warning lights. These issues continued for over a year. Several times I nearly crashed because the vehicle suddenly slowed down or lost power on the highway. Nissan repeatedly told me nothing was wrong, but the vehicle w... Read more
Incident date: Nov 10, 2025
All safety and driver-assistance systems on my 2022 Tesla Model 3 failed due to an internal short in the vehicle’s computer, as confirmed in writing by Tesla’s technician. All cameras (rear, side, front) are non-functional, navigation does not work, and all ADAS features (Autopilot, lane-keeping, collision warning, blind-spot monitoring, emergency braking, etc.) are disabled. The vehicle has ... Read more
Incident date: Nov 19, 2025
Back window of 2019 Acura rdx just blew up. Sat in garage from mid day Wednesday and Sunday November 16th of November 2025, it just blew up.
Incident date: Apr 8, 2016
I am writing to report a safety concern regarding my 2019 Jeep Cherokee. I recently learned that a specific part on the 2018 Jeep Cherokee was recalled due to a known defect (Oil Pump Recall (Recall T65 / NHTSA 17V-670). My 2019 Cherokee is now experiencing the exact same issue that was identified in the recall for the previous model year. Because the problem appears to be identical to the 2018 r... Read more
Incident date: Aug 29, 2025
The component that failed was the connecting engine rod bearing. The engine is currently in the vehicle located at a hyundai dealership. The connecting engine rod bearing failure came after 1 or 2 engine miss-fires. The vehicle suffered poor performance, I was unable to start the car and properly accelerate the vehicle. The vehicle has exhibited poor acceleration/ jerk acceleration since purchase.... Read more
Incident date: Nov 13, 2025
The passenger side headlight lamp is not working due to something in the harness. I have owned 2 dodge durango suv's and both had problems with the passenger side headlamp. No power to the light the first one would come on if you wiggled the headlight harness. The one I have now has been checked and there is no power to the bulb. When I'm out driving around town I notice I am not the only dodge ... Read more
Incident date: Nov 18, 2025
Odometer Fraud. The contact purchased a 2015 Acura MDX. The contact stated that upon retrieving the Carfax report of the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 105,000, and the mileage on the Carfax report was 215,000 in July 2025. The MVA was contacted and referred the contact to the Police ... Read more
Incident date: Nov 7, 2025
The contact owns a 2025 Honda Civic Hatchback Hybrid. The contact stated that while driving 50 MPH and approaching another vehicle, the adaptive cruise control mode failed to operate as needed. The message " Brake" was displayed. The contact stated that the brake pedal was depressed, but the vehicle did not have sufficient time to stop and crashed into a truck. The front end of the vehicle went un... Read more
Crash
Incident date: Nov 7, 2025
The contact owns a 2022 Nissan Rogue. The contact stated that there was an abnormal clicking sound coming from the vehicle. While driving at 30 MPH, the vehicle stalled with several unknown warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, where the engine mounts were replaced. T... Read more
Incident date: Nov 19, 2025
My 2018 Ford Escape titanium is leaking coolant into the cylinder's. This is a known issue affecting the Ecoboost engine and is not a sign of wear and tear. Code: p0316, p0302. NHTSA should investigate these issues. The warranty may be expired but in good faith this should be covered by the manufacturer. A Ford mechanic mentioned the cost of $7500 to $10000 for this repair which is a cost I cannot... Read more
Incident date: Nov 1, 2025
The car stops abruptly in reverse for no apparent reason when backing up
Incident date: Nov 1, 2025
The 1st time my 2022 Equinox broke down was July 1st 2025 approximately 3+ miles from my house turned left at intersection (stop sign) approximately 50 yards. All sudden engine lost power (engine was still running) till it stopped running. (At that time I was thinking it ran out of gas. I know I had plenty of gas). No advance warning. No idiot lights came on, not even the check engine either. I wa... Read more
Incident date: Nov 1, 2025
While driving at highway speed, the vehicle suddenly lost all engine power without warning and rapidly decelerated in traffic. This created a severe safety risk, and the vehicle is available for inspection upon request. The issue was later connected to open recall R25A8, involving engine bearing failure and sudden loss of power. The dealership confirmed that no inspection procedure or repair remed... Read more
Incident date: Nov 1, 2025
While driving at highway speed, the vehicle suddenly lost all engine power without warning and rapidly decelerated in traffic. This created a severe safety risk, and the vehicle is available for inspection upon request. The issue was later connected to open recall R25A8, involving engine bearing failure and sudden loss of power. The dealership confirmed that no inspection procedure or repair remed... Read more
Incident date: Nov 18, 2025
My son was driving home from work and the vehicle shut off. He got it to come back on and it stopped while he was at a red light and a by standard yelled for him to get out of the vehicle as it caught fire underneath the car from unknown reasons.
Fire
Incident date: Oct 15, 2024
The engine oil drained into the radiator from a flaw in there design in which outrageously high labor cost for the owner of the vehicle they put a rubber house in the radiator in which leaked without any warning indicating that there was a problem with the oil nor the radiator coolant system. repairs are in the thousand and I as a consumer should have this matter resolved at no cost due to bad de... Read more
Incident date: Nov 18, 2025
The steering wheel has been sticky on our 2018 Honda Civic. We took it to a Honda dealership for evaluation and they said it needs a Steering Gearbox Replacement. Other 2018 Honda Civics have had the same issue and a recall was issued but our particular vin number is not apart of this recall. The 2018 recall states: “Due to incorrect production of the steering gearbox torque sensor, the torque s... Read more
Incident date: May 15, 2024
The driver side rear door locking mechanism keeps locking, even when the car is unlocked with the key fob. This is a safety concern, as our granddaughter rides in the rear seat regularly and if an emergency arises where I need to get her out of the back seat quickly, the rear door can stay locked and not allow me to get her out. There were no warning notices for this issue on the dashboard system... Read more
Incident date: May 15, 2024
2023 Nissan Rogue (VIN [XXX] ) repeatedly stalled, lost power from 60 mph to 20 mph, shook violently, illuminated warning lights, and nearly caused multiple accidents. Defects began within weeks of purchase and continued for over a year. These symptoms match NHTSA Recall 25V-437 / R25A8. Nissan denied the problem until after the recall was issued. The vehicle is unsafe and should be investigated ... Read more
Incident date: May 15, 2024
2023 Nissan Rogue (VIN [XXX] ) repeatedly stalled, lost power from 60 mph to 20 mph, shook violently, illuminated warning lights, and nearly caused multiple accidents. Defects began within weeks of purchase and continued for over a year. These symptoms match NHTSA Recall 25V-437 / R25A8. Nissan denied the problem until after the recall was issued. The vehicle is unsafe and should be investigated ... Read more
Incident date: Oct 8, 2025
Dashboard went blank, lost all information including speed
Incident date: Jul 12, 2025
I took my vehicle to the Honda dealership to have a safety recall repaired. Following the repair, the alarm started intermittently going off. Before the repair, the vehicle was running well. I did not know what the alarm sounded like before the recall repair. After they checked the vehicle, I was hit with a $1500 repair bill to replace the Keyless Control Unit. This part is what is causing t... Read more
Incident date: Oct 20, 2025
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the dri... Read more
Incident date: Nov 17, 2025
The contact owns a 2025 Lincoln Nautilus. The contact stated that the front brakes were making an abnormally loud squealing sound. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to assist. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,000.
Incident date: Oct 17, 2025
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving approximately 45 MPH, there was an abnormal knocking, popping, and rattling sound coming from the engine compartment. The contact stated that without shifting to park(P), the vehicle turned off unintendedly. The contact had not attempted to restart the vehicle. The vehicle was then towed to a dealer, where it w... Read more
Incident date: Oct 17, 2025
2024 nissan rogue sv Engine light illuminated & the car engine cut off on the road. When the engine locked up almost us causing a serious car accident. While driving the 2024 nissan rogue sv. The vc turbo engine completely failed. After 1 year. The vehicle due to manufacturing defect from nissan the engine needs a full vc turbo engine replacement. Nissan Consumer Affairs & Antwerpen Nissan Cla... Read more
Incident date: Oct 17, 2025
2024 nissan rogue sv Engine light illuminated & the car engine cut off on the road. When the engine locked up almost us causing a serious car accident. While driving the 2024 nissan rogue sv. The vc turbo engine completely failed. After 1 year. The vehicle due to manufacturing defect from nissan the engine needs a full vc turbo engine replacement. Nissan Consumer Affairs & Antwerpen Nissan Cla... Read more
NISSAN
PATHFINDER
(2023) — ENGINE
Nov 18, 2025
Incident date: Oct 8, 2025
I have had a 2013 Honda Insight since September 2024 and I have complained about excessive oil consumption since October 2024.This past Saturday my car stopped on the highway when I tried to accelerate. It was towed to Honda and the diagnostic comes back as piston ring replacement with spark plugs. Last November I had 2 spark plugs replaced and my ignition coils. There was an ESB put out by Honda... Read more
Incident date: Nov 17, 2025
Power unlatching tailgate opens unexpectedly (after big rain storm) The exact problem in this recall: Safety Recall N232426400 Tailgate May Open Unexpectedly However, my truck VIN wasn't part of the recall, even tho it shows it should be in the document above. I had to disconnect the tailgate switch myself to stop the tailgate from randomly opening while pulling a 5th wheel RV..... 3,000 miles fr... Read more
Incident date: Jan 3, 2025
The contact owns a 2025 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recal... Read more
Incident date: Dec 12, 2024
As I was driving, the coolant low warning came on. Luckily I was able to pull over safely at a nearby gas station. I found that the coolant expansion tank was empty. The coolant was leaking from the plastic connector on the bleeder hose and was pooling on the top of the engine. There is a recall on 2016 vehicles for this (Volvo campaign R29936) and looks like many are having same issue on 2017 mo... Read more
Incident date: Dec 12, 2024
Infotainment system malfunctions, screen freezes or goes black when trying to use back up camera. CarPlay malfunctions regularly, Bluetooth fails to connect phone. Car changes temperature to Celsius frequently even changes back after reverting to Fahrenheit. Transmission has a juddering (skipping) feel when trying to maintain speed.
Incident date: Dec 12, 2024
Infotainment system malfunctions, screen freezes or goes black when trying to use back up camera. CarPlay malfunctions regularly, Bluetooth fails to connect phone. Car changes temperature to Celsius frequently even changes back after reverting to Fahrenheit. Transmission has a juddering (skipping) feel when trying to maintain speed.
Incident date: Jun 27, 2025
I drive the 2021 Jeep Renegade SUV and out of the blue my touchscreen just went out. The radio still works but the screen stopped working for no reason. This is huge outage endangers the public when backing up because I can't see anything on the screen when reversing. That's where the backup camera shows people or objects that might be behind my vehicle. I can't control features like the AC, Heat... Read more
Incident date: Nov 15, 2025
GM need to be looked at for faulty Thermostats being put into vehicles. While driving the message "steering assist is reduced " You get to a safe place and shut you car off and the fan still runs. After speaking with my dealer today, he said he has done 7 in last week. And if you look online, everyone especially Acadia models is having this problem. Customers are getting charged alo... Read more
Incident date: Oct 26, 2025
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (ELECTRICAL SYSTEM), 25V741000 (ELECTRICAL SYSTEM), and 25V766000 (ENGINE); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator ... Read more
Incident date: Nov 17, 2025
The contact owns a 2019 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the temperature gauge started to indicate that the engine was overheating, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was a misfire in cylinders #2 and #3. The c... Read more
Incident date: Oct 24, 2025
Auto stop start does not work properly in this vehicle after repeated fixes by Honda and dealership. Vehicle sometimes does not restart after stop start engaged at stop causing a stall like event. Auto stop start tries to start vehicle after stop but vehicle either stalls/fails to restart or is extremely slow to restart. Vehicle has been repaired, new starter, new battery, new relays less than ... Read more
Incident date: Oct 24, 2025
The latest recall, NHTSA Recall 25v-655 for which there is no fix, has rendered my vehicle useless for any round-trip of more than approximately 130 miles from home. This is the same issue for which there was a recall for 2019/2020 LEAFs and after a year there was no known fix from the manufacturer.
Incident date: Oct 24, 2025
The latest recall, NHTSA Recall 25v-655 for which there is no fix, has rendered my vehicle useless for any round-trip of more than approximately 130 miles from home. This is the same issue for which there was a recall for 2019/2020 LEAFs and after a year there was no known fix from the manufacturer.
Incident date: Nov 13, 2025
The rear windshield of my 2023 Honda HRV shattered and broke randomly. There was no collision, tampering with, or theft attempts. No one was around the car. The rear windshield simply shattered - less than 48 hours after I purchased the car.