Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 96,425 complaints for NISSAN
Incident date: May 6, 2026
Confirmed transfer case broken by independent auto technician., No warning lamps detected
Incident date: May 6, 2026
Confirmed transfer case broken by independent auto technician., No warning lamps detected
Incident date: May 17, 2026
The contact owns a 2022 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 25V437000(Engine and Engine Cooling). The vehicle was taken to the dealer where the contact was informed that the dealer reprogrammed the engine control module (ECM) software and test drove the vehicle and found no failures. Despite the dealer's claims that they test drove the vehicle, the contact sta... Read more
Incident date: May 20, 2026
The contact owns a 2021 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the vehicle's sunroof glass panel had suddenly shuddered outwards after a loud bang was heard. The local dealer was contacted. The vehicle was taken to an independent service center, where it remains for further repairs via the insurance provider. In addition, the contact stated that the sudden eve... Read more
Incident date: May 5, 2026
When I was driving through a residential neighborhood going about 30 mph the hood latch assembly snapped right there where it is bolted down to the frame which entailed smashed my windshield and dented my hood so therefore I don't feel I should be held responsible to replace them if it wasn't an act due cause of me. I feel that the hood latch assembly failed on your guys's end so it must be a faul... Read more
Incident date: May 20, 2026
Windshield randomly cracked without any rocks or contact of any kind. I’ve had the car less than a month.
Incident date: Mar 9, 2026
While driving, my vehicles automatic braking system sometimes beeps and begin to brake when there are no objects or other vehicles in front of me. This is could potentially put me at risk because it causes my car to suddenly brake and stall while driving. I do not know if the problem has been confirmed by a dealer and I have not taken it to the dealer to be inspected. It originally started as a b... Read more
Incident date: Mar 9, 2026
While driving, my vehicles automatic braking system sometimes beeps and begin to brake when there are no objects or other vehicles in front of me. This is could potentially put me at risk because it causes my car to suddenly brake and stall while driving. I do not know if the problem has been confirmed by a dealer and I have not taken it to the dealer to be inspected. It originally started as a b... Read more
NISSAN
PATHFINDER
(2026) — VISIBILITY:SUN/MOON ROOF ASSEMBLY
May 20, 2026
Incident date: May 13, 2026
The contact owns a 2026 Nissan Pathfinder. The contact stated that while driving approximately 65 MPH a loud explosion noise had occurred. The contact open the interior sunroof door and discovered that the glass sunroof had shattered outward. The vehicle was immediately taken to the local dealer who replaced the glass sunroof. The cause of the failure was not determined. The manufacturer was notif... Read more
Incident date: Apr 20, 2026
I had a coolant leek that I could smell from the exhaust. I constantly had to refill the coolant. At 59k miles the engine was replace and not at 61k the car is stalling at idle.
Incident date: Apr 4, 2025
Transmission Failure of drive train Acknowledged by Dealer Inspection by Dealer No warning signs prior to failure
Incident date: Apr 4, 2025
Transmission Failure of drive train Acknowledged by Dealer Inspection by Dealer No warning signs prior to failure
Incident date: Apr 4, 2025
Transmission Failure of drive train Acknowledged by Dealer Inspection by Dealer No warning signs prior to failure
NISSAN
ROGUE SPORT
(2018) — UNKNOWN OR OTHER
May 19, 2026
Incident date: May 19, 2026
2018 NISSAN ROGUE SPORT Cooling fan sudden stop and causing overheating in engine, warm air through AC, and AC clutch to shut off. Known problem with 2018-2020 NISSAN ROGUE models. Only an issue at lower speeds and when max air and coldest setting fan does not engage.
Incident date: May 9, 2026
Reporting a severe hydraulic/mechanical braking defect on a 2023 Nissan Altima with only 26,820 miles. Vehicle experiences persistent 'spongy' brake pedal feel, premature metal-on-metal rotor gouging, and severely darkened/degraded brake fluid, indicating a systemic hydraulic component failure or electronic brake-dragging defect. This is a severe safety hazard causing unpredictable stopping dis... Read more
NISSAN
PATHFINDER
(2014) — POWER TRAIN
May 19, 2026
Incident date: Dec 31, 1969
Vehicle has known CVT judder issue. Now they (Nissan) claim the only way to remedy is a complete transmission replacement. The car is my wife’s vehicle and can be very touchy often causing distracted driving in reality. Occuring nearly since purchase in Oct. 2013.
Incident date: Jan 15, 2024
The contact owns a 2022 Nissan Sentra. The contact stated that while driving on several occasions at various speeds, the steering was difficult to maintain as the vehicle drifted and the steering wheel was stiff. The vehicle was taken to an independent mechanic where it was diagnosed that the front end needed to be aligned. The vehicle was repaired, but the same and additional failures reoccurred ... Read more
Incident date: Jan 15, 2024
The contact owns a 2022 Nissan Sentra. The contact stated that while driving on several occasions at various speeds, the steering was difficult to maintain as the vehicle drifted and the steering wheel was stiff. The vehicle was taken to an independent mechanic where it was diagnosed that the front end needed to be aligned. The vehicle was repaired, but the same and additional failures reoccurred ... Read more
Incident date: Jan 15, 2024
The contact owns a 2022 Nissan Sentra. The contact stated that while driving on several occasions at various speeds, the steering was difficult to maintain as the vehicle drifted and the steering wheel was stiff. The vehicle was taken to an independent mechanic where it was diagnosed that the front end needed to be aligned. The vehicle was repaired, but the same and additional failures reoccurred ... Read more
Incident date: Sep 1, 2025
The backup camera stopped working. Vehicle taken to Buckeye Nissan in Ohio and rear hatch cover removed and a significant amount of water discovered in the rear hatch exposing the camera to this water has short circuited the camera disabling it. Tech checked the wire leading to the camera and reports that it has no power. Only option from 2 Nissan dealers is to replace the entire rear hatch at a c... Read more
Incident date: Sep 1, 2025
The backup camera stopped working. Vehicle taken to Buckeye Nissan in Ohio and rear hatch cover removed and a significant amount of water discovered in the rear hatch exposing the camera to this water has short circuited the camera disabling it. Tech checked the wire leading to the camera and reports that it has no power. Only option from 2 Nissan dealers is to replace the entire rear hatch at a c... Read more
Incident date: Sep 1, 2025
The backup camera stopped working. Vehicle taken to Buckeye Nissan in Ohio and rear hatch cover removed and a significant amount of water discovered in the rear hatch exposing the camera to this water has short circuited the camera disabling it. Tech checked the wire leading to the camera and reports that it has no power. Only option from 2 Nissan dealers is to replace the entire rear hatch at a c... Read more
Incident date: May 18, 2026
The contact owns a 2025 Nissan Kick. The contact received notification of NHTSA Campaign Number: 25V188000 (Equipment) however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available. The manufacturer was made aware of the issue. The contact stated th... Read more
Incident date: May 9, 2026
Similar to Campaign ID: 10V074000, the fuel gauge will reach a quarter tank and then drop to empty without warning.
NISSAN
ROGUE SPORT
(2022) — ELECTRICAL SYSTEM
May 18, 2026
Incident date: May 15, 2026
The driver-side door and left rear passenger door do not properly lock or unlock using the key fob. This is a consistent issue and creates a safety concern because the doors may remain unlocked while the vehicle is in operation. This malfunction poses a potential security and passenger safety risk. Manually locking and unlocking the doors while entering, exiting, or operating the vehicle is incon... Read more
Incident date: May 15, 2026
1) within three months of vehicle purchase (and in perpetuity to-date ever since), the infotainment system intermittently causes static/crackling when connected to CarPlay. 2) within six months of initial purchase (and in perpetuity to-date ever since), also between each subsequent biannual oil change, electronic system would randomly notify that there was a malfunction with rear collision sensors... Read more
Incident date: May 15, 2026
1) within three months of vehicle purchase (and in perpetuity to-date ever since), the infotainment system intermittently causes static/crackling when connected to CarPlay. 2) within six months of initial purchase (and in perpetuity to-date ever since), also between each subsequent biannual oil change, electronic system would randomly notify that there was a malfunction with rear collision sensors... Read more
Incident date: May 15, 2026
1) within three months of vehicle purchase (and in perpetuity to-date ever since), the infotainment system intermittently causes static/crackling when connected to CarPlay. 2) within six months of initial purchase (and in perpetuity to-date ever since), also between each subsequent biannual oil change, electronic system would randomly notify that there was a malfunction with rear collision sensors... Read more
Incident date: May 15, 2026
Paint chipping and bubbling on roof
Incident date: Apr 1, 2026
The contact owns a 2019 Nissan Sentra. The contact stated that while his daughter attempted to start the vehicle, the vehicle failed to start immediately. The contact's daughter pressed the engine Auto Start/Stop button again, the vehicle restarted. The contact had AAA test that the battery, which had no failure, and it was determined that the brake light switch had failed. The cruise control late... Read more
Incident date: Apr 1, 2026
The contact owns a 2019 Nissan Sentra. The contact stated that while his daughter attempted to start the vehicle, the vehicle failed to start immediately. The contact's daughter pressed the engine Auto Start/Stop button again, the vehicle restarted. The contact had AAA test that the battery, which had no failure, and it was determined that the brake light switch had failed. The cruise control late... Read more
Incident date: May 16, 2026
I am reporting a serious safety issue involving my 2025 Nissan Murano SL, purchased on April 21, 2026. On May 9, 2026, while driving from [XXX] to [XXX] , the vehicle began experiencing repeated failures at stoplights and in traffic. While stopped at red lights with the vehicle in drive, the vehicle unexpectedly shifted into neutral and shut off when I removed my foot from the brake pedal and at... Read more
Incident date: May 13, 2026
My rear window exploded on its own without provocation. Were I driving, it would have injured me with the glass. I reported this problem to the dealer and called the police when it happened. No warning lamps or messages appeared.
Incident date: May 16, 2026
World car Nissan states the issues with the vehicle are not recall related. They blame the defects on a faulty oil temp sensor and engine mount. When the incident occurred signaling for us to take it into the shop, the vehicle slowed down very suddenly and the engine force was limited by the system. Even waiting for the car to cool down, it did not start and work properly. Even a day after the in... Read more
Incident date: May 16, 2026
World car Nissan states the issues with the vehicle are not recall related. They blame the defects on a faulty oil temp sensor and engine mount. When the incident occurred signaling for us to take it into the shop, the vehicle slowed down very suddenly and the engine force was limited by the system. Even waiting for the car to cool down, it did not start and work properly. Even a day after the in... Read more
Incident date: May 16, 2026
World car Nissan states the issues with the vehicle are not recall related. They blame the defects on a faulty oil temp sensor and engine mount. When the incident occurred signaling for us to take it into the shop, the vehicle slowed down very suddenly and the engine force was limited by the system. Even waiting for the car to cool down, it did not start and work properly. Even a day after the in... Read more
Incident date: Mar 1, 2026
The seat belt on front passenger side has got stuck and won't come out at all to secure the passenger in their seat making this seat entire unusable. The vehicle has not been in any accident or anything like that. It just got stuck by itself even with just regular use. With only 62000 miles.
NISSAN
PATHFINDER
(2023) — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
May 16, 2026
Incident date: May 16, 2026
My car only has 64000 miles on it and the back up camera module went out, I have had same issue with a 2019 model I had, and I have seen online where others have had the same issues.
Incident date: Apr 2, 2026
The vehicle experienced multiple incidents of unintended/sudden braking without an obvious hazard present. Approximately six weeks ago, while traveling eastbound through downtown [XXX] , with children in the vehicle and traffic behind me, the vehicle abruptly engaged braking on its own, causing a sudden slowdown and creating a potential rear-end collision hazard. A second similar incident occurred... Read more
Incident date: Apr 2, 2026
The vehicle experienced multiple incidents of unintended/sudden braking without an obvious hazard present. Approximately six weeks ago, while traveling eastbound through downtown [XXX] , with children in the vehicle and traffic behind me, the vehicle abruptly engaged braking on its own, causing a sudden slowdown and creating a potential rear-end collision hazard. A second similar incident occurred... Read more
Incident date: May 13, 2026
The contact owns a 2020 Nissan Kicks. The contact stated that while the fiancé was driving approximately 30 MPH, and turning left the power steering and power brake suddenly failed causing the fiancé to loose control of the steering and and crash to a traffic pole. The contact indicated that prior to the incident the crash detection warning light had activated. During the crash the air bags dep... Read more
Crash
1 injured
Incident date: May 13, 2026
The contact owns a 2020 Nissan Kicks. The contact stated that while the fiancé was driving approximately 30 MPH, and turning left the power steering and power brake suddenly failed causing the fiancé to loose control of the steering and and crash to a traffic pole. The contact indicated that prior to the incident the crash detection warning light had activated. During the crash the air bags dep... Read more
Crash
1 injured
NISSAN
PATHFINDER
(2025) — VISIBILITY:WINDSHIELD
May 15, 2026
Incident date: May 5, 2026
The contact owns a 2025 Nissan Pathfinder. The contact stated that while the vehicle was parked inside a parking lot, the contact discovered that an L shaped cracked had formed on the windshield. The contact stated that the crack appeared to have started on the top, passenger side of the window, running down that part of the glass before veering of towards the driver side of the windshield. The co... Read more
Incident date: Apr 26, 2026
Open recall called to fix fuel pump assembly due to fuel pump fuse blowing and engine shutting off, which my vehicle did, however I was charged by the dealership to replace fuel pump. Called nissan directly and still didn't get reimbursed 0
Incident date: Apr 26, 2026
Open recall called to fix fuel pump assembly due to fuel pump fuse blowing and engine shutting off, which my vehicle did, however I was charged by the dealership to replace fuel pump. Called nissan directly and still didn't get reimbursed 0
Incident date: Apr 26, 2026
Open recall called to fix fuel pump assembly due to fuel pump fuse blowing and engine shutting off, which my vehicle did, however I was charged by the dealership to replace fuel pump. Called nissan directly and still didn't get reimbursed 0
NISSAN
ROGUE
(2021) — FORWARD COLLISION AVOIDANCE:SOFTWARE:PEDESTRIAN/CYCLIST/OBJECT/OBSTACLE/ RECOGNITION
May 15, 2026
Incident date: May 9, 2026
The contact owns a 2021 Nissan Rogue. The contact stated she was involved in a crash, stated she was going 30 MPH, when suddenly a parked vehicle back out and T-boned the right side of the straight down the middle almost causing the vehicle to flip over. The vehicle rolled a bit forward after the Collison. The air bags did not deploy. The vehicle was drivable although damage was moderate. No warni... Read more
Crash
Incident date: May 9, 2026
The contact owns a 2021 Nissan Rogue. The contact stated she was involved in a crash, stated she was going 30 MPH, when suddenly a parked vehicle back out and T-boned the right side of the straight down the middle almost causing the vehicle to flip over. The vehicle rolled a bit forward after the Collison. The air bags did not deploy. The vehicle was drivable although damage was moderate. No warni... Read more
Crash
Incident date: May 13, 2026
The contact owns a 2019 Nissan Rogue. The contact stated that while driving at 70 MPH, the seat heater on the front passenger seat was on and overheated, causing smoke to come from the seat. It had burned through the leather seat and caused a hole. The vehicle was not taken to the dealer for diagnosis or repair. The manufacturer was not informed. The failure mileage was approximately 92,000.
Incident date: Sep 19, 2024
My 2020 Nissan Leaf is affected by recall R24B2 / NHTSA recall 24V-700 involving the high-voltage battery and Level 3 DC fast charging system (CHAdeMO). Nissan and NHTSA instructed owners not to use Level 3 quick charging because the battery may rapidly overheat and potentially create a fire risk. The recall remains incomplete and the remedy is still unavailable. This issue has existed for a prol... Read more