Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 97,402 complaints for NISSAN
Incident date: Aug 7, 2026
I received a recall notice on my 2025 Nissan Kicks. I took my vehicle to the dealer where I purchased it to get the recall repaired on 8/7/2026. The repair was quoted to be completed within 2 hours. After 5 hours the repairs were not completed and my vehicle is inoperable. I was provided a loaner car to use while my vehicle is there. I have kept in contact with the manufacturer (called on 8/1... Read more
Incident date: Aug 23, 2026
My tire light is on a my 2012 nissian murano. It flashes at startup, with the light on, telling me I have low tire pressure. I put air evenly in all four tires. The light still remains on; how can all four TPMS go bad? I wouldn't know if i have a leak or low pressure due failed TPMS. My check engine light is on due to air/fuel ration on bank 1 sensor 1. This issue is causing poor fuel economy and ... Read more
Incident date: Aug 23, 2026
My tire light is on a my 2012 nissian murano. It flashes at startup, with the light on, telling me I have low tire pressure. I put air evenly in all four tires. The light still remains on; how can all four TPMS go bad? I wouldn't know if i have a leak or low pressure due failed TPMS. My check engine light is on due to air/fuel ration on bank 1 sensor 1. This issue is causing poor fuel economy and ... Read more
Incident date: Aug 5, 2026
The vehicle was sold to me 3 months outside of the extended manufacturer's warranty in December of 2025 with known issues with the CVT transmission. Since owning the vehicle for less than one year, the transmission has begun to fail. The vehicle was taken to a different Nissan dealership (Poughkeepsie Nissan in Wappingers Falls, NY) where it has been confirmed that the transmission is failing and ... Read more
Incident date: Aug 21, 2026
After multiple issues with the motor of my new Rogue, my windshield spontaneously shattered this week. I'm glad I was not driving the vehicle when it occurred because apparently it sounded like a shotgun when it ruptured. This is a major issue apparently for many Rogue owners. My concern is what else might be wrong with the vehicle - not a safe vehicle for sure. If you're a mom and driving with l... Read more
Incident date: Aug 2, 2026
I replaced my rear rotors and brake pads with Duralast black painted rotors in June. I inquired about the painted rotors and the salesperson at AutoZone said the paint would wear off from the rotors where the brakes pads contacted the rotors after a few miles of use. The paint did wear off in the area of the brakes pads under normal use. In August, after driving 30-40 minutes, the parking break w... Read more
Incident date: Jun 20, 2023
In 2023, my vehicle experienced a transmission/CVT-related failure that resulted in a loss of propulsion. The vehicle became unable to continue driving and was stopped in Chino Hills, California. A neighbor called the police, and officers responded to the scene, although no police report was filed. The vehicle was subsequently towed to an authorized Nissan dealership, where the transmission/transa... Read more
Incident date: Jun 20, 2023
In 2023, my vehicle experienced a transmission/CVT-related failure that resulted in a loss of propulsion. The vehicle became unable to continue driving and was stopped in Chino Hills, California. A neighbor called the police, and officers responded to the scene, although no police report was filed. The vehicle was subsequently towed to an authorized Nissan dealership, where the transmission/transa... Read more
Incident date: Jun 20, 2023
In 2023, my vehicle experienced a transmission/CVT-related failure that resulted in a loss of propulsion. The vehicle became unable to continue driving and was stopped in Chino Hills, California. A neighbor called the police, and officers responded to the scene, although no police report was filed. The vehicle was subsequently towed to an authorized Nissan dealership, where the transmission/transa... Read more
Incident date: Jul 21, 2026
My 2022 Nissan Rogue has entered reduced-power/limp mode approximately nine times. The specific component causing the malfunction has not been identified. The vehicle is available for inspection upon request. When the malfunction occurs, the vehicle displays a malfunction/reduced-power warning and substantially reduces available engine power. Several occurrences happened during a long-distance tr... Read more
Incident date: Jul 21, 2026
My 2022 Nissan Rogue has entered reduced-power/limp mode approximately nine times. The specific component causing the malfunction has not been identified. The vehicle is available for inspection upon request. When the malfunction occurs, the vehicle displays a malfunction/reduced-power warning and substantially reduces available engine power. Several occurrences happened during a long-distance tr... Read more
Incident date: Jul 21, 2026
My 2022 Nissan Rogue has entered reduced-power/limp mode approximately nine times. The specific component causing the malfunction has not been identified. The vehicle is available for inspection upon request. When the malfunction occurs, the vehicle displays a malfunction/reduced-power warning and substantially reduces available engine power. Several occurrences happened during a long-distance tr... Read more
NISSAN
VERSA NOTE
(2014) - ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Aug 21, 2026
Incident date: Aug 21, 2026
Odometer Fraud. The contact purchased a 2014 Nissan Versa Note. The contact stated that while attempting to register the vehicle with Turo, it was discovered that there was a mileage discrepancy. The vehicle was a private sale on Facebook Marketplace. At the time of purchase, the vehicle mileage was listed as 89,251, and after obtaining a Carfax report, the contact discovered that the mileage list... Read more
Incident date: Jul 27, 2026
Last year we had engine problems and the head gasket was bad, had it replaced and it ran for another year. It currently has a cracked head and needs repaired again.
Incident date: Mar 30, 2026
The contact owns a 2022 Nissan Rogue. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted with the messages "Engine Malfunction Power Reduced Service Now" and "AWD Error Malfunction" displayed on the instrument panel. Following the failures, the vehicle failed to accelerate above 15 MPH after being restarted. The vehicle was towed to the dealer on sev... Read more
Incident date: Mar 30, 2026
The contact owns a 2022 Nissan Rogue. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted with the messages "Engine Malfunction Power Reduced Service Now" and "AWD Error Malfunction" displayed on the instrument panel. Following the failures, the vehicle failed to accelerate above 15 MPH after being restarted. The vehicle was towed to the dealer on sev... Read more
Incident date: Aug 14, 2026
The contact owns a 2023 Nissan Rogue. The contact stated that the vehicle was serviced at the dealer, and after retrieving the vehicle, the check engine warning light illuminated. The vehicle entered LIMP Mode while driving and failed to accelerate properly. The vehicle was driven back to the dealer, and the vehicle was diagnosed with a PC booster control sensor and EGR communications failure. The... Read more
NISSAN
ROGUE
(2023) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Aug 21, 2026
Incident date: Aug 14, 2026
The contact owns a 2023 Nissan Rogue. The contact stated that the vehicle was serviced at the dealer, and after retrieving the vehicle, the check engine warning light illuminated. The vehicle entered LIMP Mode while driving and failed to accelerate properly. The vehicle was driven back to the dealer, and the vehicle was diagnosed with a PC booster control sensor and EGR communications failure. The... Read more
Incident date: Aug 21, 2026
The rear door actuator on the passenger side failed causing the door to not be able to unlock electronically. This is particularly concerning as this is the side we would put our infant child on and we would be unable to access in an emergency. The dealership was not helpful in addressing this issue with Nissan corporate. We are extremely concerned that this issue occured and concerned that the de... Read more
NISSAN
ROGUE SPORT
(2017) - AIR BAGS
Aug 21, 2026
Incident date: Aug 6, 2026
The front passenger seat Occupant Classification System (OCS) sensor failed. When the passenger seat is completely empty and vacant, the dashboard airbag warning light illuminates and stays on. However, when an adult sits in the passenger seat, the warning light turns off and the system functions normally. This indicates the sensor mat inside the seat cushion has lost its "zero-point" baseline cal... Read more
Incident date: Aug 20, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? The sunroof drainage system became clogged, preventing water from draining properly. As a result, rainwater leaked into the vehicle's interior. The vehicle and affected components are available for inspection upon request. How was your safety or the safety of others put at risk? During rainstorms,... Read more
Incident date: Aug 11, 2026
I am submitting a vehicle safety complaint regarding my 2011 Nissan Versa SL. VIN: [XXX] Incident Date: XXX Time: Approximately 7:30 a.m. While driving to work and making a right turn from [XXX] onto [XXX], the driver-side airbag suddenly deployed without a collision or impact. Prior to the deployment, the vehicle experienced abnormal electrical symptoms involving the steering wheel. The horn h... Read more
Incident date: Aug 6, 2026
The contact owns a 2019 Nissan Altima. The contact stated that while driving at an undisclosed speed, the front passenger occupant sensor warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the occupant sensor and module needed to be replaced. The vehicle was not repaired. The vehicle was taken to a dealer where it was diagnosed an... Read more
Incident date: Dec 31, 1969
I am reporting an ABS/braking safety issue with my 2010 Nissan Murano. My vehicle was included in Nissan campaign P0A08/NTB21-047 involving brake fluid and the ABS actuator. Before the campaign, I had experienced an intermittent braking problem during a loss-of-traction/ABS event. When Nissan performed P0A08 on 8/8/2023 at 191,017 miles, I specifically reported the problem. The Nissan repair ord... Read more
Incident date: Aug 20, 2026
The ecm tells the abs to kick on the parking brake causing it to not have brakes while driving down the road unless you pull over and turn the car off and back on.
Incident date: Aug 20, 2026
The ecm tells the abs to kick on the parking brake causing it to not have brakes while driving down the road unless you pull over and turn the car off and back on.
Incident date: Aug 19, 2026
Drivers side airbag module defective
Incident date: Aug 14, 2026
Complaint Description: On XXX, my 2021 Nissan Rogue would not start due to a busted engine block, rendering the vehicle inoperable. The vehicle was serviced exclusively at Kraft Nissan in [XXX], from the time of purchase until approximately one year prior to the failure, following the manufacturer’s recommended maintenance schedule. I contacted Nissan regarding the engine bearing recall affectin... Read more
Incident date: Aug 13, 2026
My hood flew open while I was driving and my vision was impaired, the hood latch is defective. There should be a safety on the hood if the button gets hit and you forget and drive off the latch should hold the lid down.
Incident date: Aug 13, 2026
My hood flew open while I was driving and my vision was impaired, the hood latch is defective. There should be a safety on the hood if the button gets hit and you forget and drive off the latch should hold the lid down.
Incident date: Aug 14, 2026
1.I have water leaking into my driver side well which could start an electrical fire. 2. My hood came flying open while driving, there is a faulty hood latch.
Incident date: Aug 14, 2026
1.I have water leaking into my driver side well which could start an electrical fire. 2. My hood came flying open while driving, there is a faulty hood latch.
Incident date: Aug 14, 2026
The contact owns a 2024 Nissan Kicks. The contact stated that while approaching the vehicle, the contact became aware that the rear glass had shattered without impact. The local dealer was contacted and confirmed that there were no recalls associated with the VIN. The vehicle was not diagnosed or repaired by the dealer. The vehicle was taken to a glass center, where the rear glass was replaced. Th... Read more
Incident date: Jul 18, 2026
I was on the interstate as I got off the interstate had a complete loss of power and heard what sounded like metal banging against metal in the engin. I was broke down in the middle of the intersection. Had to push the sub out of the road. The vech was towed to Nissan dealership and was told my vech was not covered under the engine recall.
Incident date: Aug 18, 2026
My vehicle received a Nissan recall repair for a fuel pump/fuel tank temperature (FTT) sensor harness defect that can short-circuit and blow the fuel pump fuse, causing a stall. About three weeks and 350 miles after that repair, the engine stalled unexpectedly while driving on a public road, creating a crash risk. An independent shop diagnosed it: fuel pump fuse blown, FTT sensor fault code prese... Read more
Incident date: Aug 19, 2026
Recently bought this car used with about 105,000 miles and I noticed that the air bag light comes on and stays on. Previous owner said it had always been an issue, but he was told that it would cost over $5000 to fix. He declined the repair. Since I bought it used I took it to the Nissan dealership for a diagnostic and complete lookover. I also asked if there was any recalls on that air bag light ... Read more
NISSAN
ROGUE SPORT
(2020) - ENGINE
Aug 20, 2026
Incident date: Aug 19, 2026
Daughter was driving and smoke starting coming out of car. Had to pull over on side of the road - which is unsafe. The radiator Fan Assembly needs replaced, PCV valve needs replaced, CVT fluid which has been confirmed by Ted Russel Nissan in Knoxville, TN. No warnings went off for her to be prepared. This is a known issue and a class action lawsuit was filed in 2026.
Incident date: Aug 10, 2026
The contact owns a 2024 Nissan Titan. The contact stated that while the vehicle was in for routine service, the mechanic informed the contact that there was a steering fluid leak. The contact was informed that the steering rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 18,000.
Incident date: Aug 20, 2023
The contact owns a 2013 Nissan Altima. The contact stated that while driving at an undisclosed speed with the cruise control activated, the vehicle unexpectedly decelerated. During the failure, there were no warning lights illuminated. The cause of the failure was not yet determined. The manufacturer and the local dealer were notified of the failure, but no assistance was provided. The failure mil... Read more
Incident date: Aug 19, 2026
Sitting in a parking lot at 9:30 am on 08//19/2026. Car not running. 80 degree temperature outside. Back glass spontaneously exploded. No one around. No cars driving by. I was at work on break in a factory parking lot. No injuries. Just freaked out and puzzled.
Incident date: Aug 19, 2026
While driving on the highway the hood released on its own while driving around 55 to 60 mph. No interior lever was pulled, and the hood still managed to flap open on its own damaging the windshield and denting the exterior of the hood. This is a safety issue please look into this as this could have put my life and others at risk.
Incident date: Aug 19, 2026
I have attempted to conduct the recall repairs (25V-655) on the LEAF battery. 2 different Nissan locations have cancelled my scheduled appointments stating "We don't have the software to complete these repairs".
Incident date: Aug 2, 2026
I drove my car home and parked it in front of my neighbors house. It was on Sunday, August 2, 2026. About 3.5 hours later I went to move my car, and noticed that the window was shattered, with a hole on the bottom right and a hole on the bottom left. There was glass on the road and inside my vehicle. There were no rocks or object in the back of my car that would of caused that. My neighbor ha... Read more
Incident date: Mar 15, 2025
Torque Converter- The torque converter on my 2019 Nissan Titan -4X failed at approximately 68,000. Symptoms began as cold-start shudder lasting several minutes, progressing to pronounced shudder under light throttle acceleration between 25–50 MPH, erratic shifting at the 3-4 and 4-5 gear transitions, and TCC (torque converter clutch) slip. These symptoms created unpredictable drivetrain behavior... Read more
Incident date: Jun 1, 2025
The contact owns a 2022 Nissan Armada. The contact stated that the vehicle had experienced abnormal battery drain, and the vehicle failed to immediately start. The contact stated that the ABS warning light was illuminated during the failure. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The battery was fully charged at the dealer, and the followin... Read more
Incident date: Jun 1, 2025
The contact owns a 2022 Nissan Armada. The contact stated that the vehicle had experienced abnormal battery drain, and the vehicle failed to immediately start. The contact stated that the ABS warning light was illuminated during the failure. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The battery was fully charged at the dealer, and the followin... Read more
Incident date: Aug 3, 2026
The 2025 Nissan Sentra lost control in the steering wheel or driveshaft while driving down hill. The vehicle lost power lost steering and crashed. The vehicle stated "malfunction " when the crash occured. There was a leaking fluid coming from the front left underside of the vehicle after the crash when it became undrivable due to loss of power and loss of driveshaft control. I felt unsafe with the... Read more
Crash
Incident date: Aug 3, 2026
The 2025 Nissan Sentra lost control in the steering wheel or driveshaft while driving down hill. The vehicle lost power lost steering and crashed. The vehicle stated "malfunction " when the crash occured. There was a leaking fluid coming from the front left underside of the vehicle after the crash when it became undrivable due to loss of power and loss of driveshaft control. I felt unsafe with the... Read more
Crash
Incident date: Aug 3, 2026
The 2025 Nissan Sentra lost control in the steering wheel or driveshaft while driving down hill. The vehicle lost power lost steering and crashed. The vehicle stated "malfunction " when the crash occured. There was a leaking fluid coming from the front left underside of the vehicle after the crash when it became undrivable due to loss of power and loss of driveshaft control. I felt unsafe with the... Read more
Crash
Incident date: Aug 11, 2026
FOX / Europcar Rental. In rain at night extreme poor frontal visibility. Complained multiple times to the rental company Severe safety risk driving in night and with rain