Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 97,402 complaints for NISSAN
Incident date: Nov 11, 2025
was driving truck and reduced acceleration drive with care comes up on dash pull over shut truck off start truck warning gone in 30sec back on and repeat drive off again then truck shut off while driving and try to start again and the dash went black motor did not turn over then tried again and same thing called tow company and had towed to dealership. dealership said it had 2 pages of codes and n... Read more
Incident date: Nov 11, 2025
After owning this Telluride for a year the engine started stalling. I took it into the nearest Oil change company, and they informed me that the oil was completely out and dry. I always stay up to date with my oil changes, so this was a huge shock. There was no light that ever came on stating an oil concern and there was no light that came on even when the engine stalled. This company sent me dir... Read more
Incident date: Nov 11, 2025
After owning this Telluride for a year the engine started stalling. I took it into the nearest Oil change company, and they informed me that the oil was completely out and dry. I always stay up to date with my oil changes, so this was a huge shock. There was no light that ever came on stating an oil concern and there was no light that came on even when the engine stalled. This company sent me dir... Read more
Incident date: Jan 15, 2026
I was going 35 MPH, normal operation speed and there was no extreme weather or road conditions. I slowed down to get into the center turn lane ended up coming to a complete stop due to on coming traffic. I was stopped for about 30 seconds to maybe a minute when I finally had enough clearance to make my turn. When I pressed the accelerator it began to accelerate but stalled out almost immediately. ... Read more
Incident date: Nov 2, 2025
My 2025 Toyota 4Runners brakes have a very high pitched squeal. This is most noticeable when backing up but sometimes when applying the brakes going forward, especially in wet conditions. I feel the brakes may fail at some point causing an accident. Twice I’ve had other vehicles slam their brakes on or attempt evasive action thinking I was going to hit them because the noise was so loud they hea... Read more
Incident date: Feb 21, 2026
ABS Module failure, Brake warning light on, ABS warning light on and unable to use cruise control
Incident date: Feb 21, 2026
ABS Module failure, Brake warning light on, ABS warning light on and unable to use cruise control
Incident date: Feb 21, 2026
On February 19, 2026, at only 80 driven miles in this new 2026 Toyota Corolla hatchback, while moving slowly in reverse on dry pavement with no throttle input, no sharp steering and no misuse of the brake the vehicle spun out of control 4-5 times in the parking lot finally causing a collision with a parked vehicle which then it stopped. This collision nearly caused serious injury to the driver. S... Read more
Crash
Incident date: Feb 21, 2026
On February 19, 2026, at only 80 driven miles in this new 2026 Toyota Corolla hatchback, while moving slowly in reverse on dry pavement with no throttle input, no sharp steering and no misuse of the brake the vehicle spun out of control 4-5 times in the parking lot finally causing a collision with a parked vehicle which then it stopped. This collision nearly caused serious injury to the driver. S... Read more
Crash
Incident date: Feb 20, 2026
My 2018 Ford F-150 equipped with the 10R80 10-speed automatic transmission is experiencing severe slipping, delayed engagemen (1-2, 3-4), and erratic shifting. Upon inspection, I found significant gold glitter-like metal shavings in the transmission fluid/oil pan, indicating internal wear or failure of components. These symptoms create safety concerns including hesitation or loss of power during a... Read more
Incident date: Feb 20, 2026
All the lights came on in my car and it wouldn’t accelerate. Brought to dealership and they stated it was a blown head gasket and it was a known problem with the 1.5 turbo cars. There are also 2 others problems that are known problems with these cars and Honda isn’t doing anything about it.
Incident date: Feb 14, 2026
The contact owns a 2023 Grand Design Momentum. The contact stated that while driving at an undisclosed speed, the entry side doors unexpectedly opened. Additionally, the slides of the trailer occasionally unexpectedly extend without operator input. The contact stated that the front frame of the RV was cracked. The RV was taken to the dealer, where it was diagnosed with structural failure of the fr... Read more
NISSAN
PATHFINDER
(2025) - ELECTRICAL SYSTEM
Feb 20, 2026
Incident date: Feb 18, 2026
The airbag system has a sensor issue and I keep getting warnings from Subaru to get it fixed because it affects the seatbelts. The garage where I take my car says they are unable to get the part needed for the passenger sensor. And, Subaru says they need to replace the whole harness for $6000. Makes me wonder why a safety issue like this one seen in other Subaru’s have been recalled but not my... Read more
NISSAN
PATHFINDER
(2025) - AIR BAGS
Feb 20, 2026
Incident date: Feb 18, 2026
The airbag system has a sensor issue and I keep getting warnings from Subaru to get it fixed because it affects the seatbelts. The garage where I take my car says they are unable to get the part needed for the passenger sensor. And, Subaru says they need to replace the whole harness for $6000. Makes me wonder why a safety issue like this one seen in other Subaru’s have been recalled but not my... Read more
Incident date: Jan 15, 2025
The contact owns a 2023 Toyota Rav4 Prime. The contact stated that while driving out of a parking lot, the instrument cluster went blank. The contact used the cell phone for guidance while driving to the residence. There were no warning lights illuminated. The contact associated the failure with NHTSA Campaign Numbers: 25V744000 (Back Over Prevention) and 25V595000 (Electrical System). The vehicle... Read more
Incident date: Jan 15, 2025
The contact owns a 2023 Toyota Rav4 Prime. The contact stated that while driving out of a parking lot, the instrument cluster went blank. The contact used the cell phone for guidance while driving to the residence. There were no warning lights illuminated. The contact associated the failure with NHTSA Campaign Numbers: 25V744000 (Back Over Prevention) and 25V595000 (Electrical System). The vehicle... Read more
Incident date: Jan 15, 2025
Here is your updated review with that included: ⸻ I am very disappointed with Hyundai Motor America and the service I received at Hyundai of Renton. I own a 2017 Hyundai Sonata and received a letter about a required software update and ignition cylinder protector due to known theft issues. I went to the Renton dealer for the recall service. They performed the software update and were supposed... Read more
Incident date: Feb 9, 2026
First off, I should say that I generally love my Polestar 2. I've enjoyed owning it. However, I the infotainment system performance is dangerous. The incredibly slow time to open apps and the lag in response to inputs forces a driver to split attention between the screen and the road for far too long. For example, after clicking on Google Maps it may take 3-4 seconds to load, an additional few sec... Read more
Incident date: Feb 9, 2026
The contact owns a 2016 Chevrolet Silverado1500. The contact stated that while driving at 48 MPH and driving uphill, the transmission downshifted and started sputtering. The contact pulled into a parking lot and attempted to troubleshoot the failure, but the failure persisted. The vehicle was driven to an independent mechanic, where it was diagnosed with a torque converter failure. The vehicle was... Read more
Incident date: Oct 10, 2025
The contact owns a 2018 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the vehicle jerked abnormally hard. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehi... Read more
Incident date: Feb 18, 2026
After learning of the recall for the lift gate module because of water intrusions of multiple points. The wiring harness to the lift gate module was serverly corroded and had to be replaced. The original fix, without the corrosion on the harness, was the place a piece of plastic over the module. That recall and fix did nothing to address the issues of multiple points of water intrusions. From body... Read more
Incident date: Oct 11, 2023
On 2/17/2026 I was driving from my home to a fast food restaurant one mile away from my home. After picking up the food I dropped the food off about 3 miles down the road to my family member at their work and drove the 3.3 miles back from my family members work to my home. I arrived at my home and was walking into the house around 12:30 pm my car was off and locked. During my drive the car perform... Read more
Fire
Incident date: Oct 11, 2023
On 2/17/2026 I was driving from my home to a fast food restaurant one mile away from my home. After picking up the food I dropped the food off about 3 miles down the road to my family member at their work and drove the 3.3 miles back from my family members work to my home. I arrived at my home and was walking into the house around 12:30 pm my car was off and locked. During my drive the car perform... Read more
Fire
Incident date: Oct 11, 2023
While driving on the freeway in the rain (on 2/19/2026), my vehicle started braking of its own accord. Emergency brake lights flashed on the dash board and the vehicle came to a full stop while traffic was moving on the freeway. [There had been previous incidents of warning "Brake" lights flashing without cause, never a sudden stop; spontaneous]. During my <15 mile commute, the vehicle did this x... Read more
Incident date: Feb 19, 2026
Yesterday, Thursday February 29, 2026, the steering wheel and/or lane assist feature of my 2023 Honda CRV Sport Hybrid seemed to try to force my car over a cliff on a mountain road. I was driving from Crystal Mountain Ski Resort in Washington state returning to my home in Seattle WA when the steering wheel of my Honda seemed to stiffened or lock up at a curve in Crystal Mountain Blvd several mile... Read more
Incident date: Jan 20, 2026
I took my car to a Nissan Dealership to remedy recall 25V437. All they did was test drive it and reprogram the ECM. They never even looked at the engine oil per their own remedy instructions.This is not satisfactory and is out of process with the procedure described by the NHTSA. Catastrophic engine failure can occur due to this issue.
Incident date: Jan 20, 2026
The contact owns a 2019 Alfa Romeo Giulia. The contact stated that while the vehicle was parked, the parking brake activated independently. While attempting to disable the parking brake, the parking brake failed to disable as needed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximat... Read more
Incident date: Sep 19, 2024
On 3 separate occasions, while traveling at highway speeds on the NJ Garden State Parkway in the left lane, my truck’s service engine light soon wrench would come on out of nowhere, the throttle would cut out, and the gas pedal would go limp and unresponsive. The only way to get it operational again was to turn the truck off, let it sit for 10-15 min to drain the computers, and restart. Imagine ... Read more
Incident date: Feb 13, 2026
My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they couldn't do anything for it bc the parts were jot available. They weren't available on back order even. I paid for $130 dollars just to be told that they couldn't do anything. While at the dealer after they told me this news I went and talked to a salesmen, they told me they couldn't ta... Read more
Incident date: Feb 13, 2026
My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they couldn't do anything for it bc the parts were jot available. They weren't available on back order even. I paid for $130 dollars just to be told that they couldn't do anything. While at the dealer after they told me this news I went and talked to a salesmen, they told me they couldn't ta... Read more
Incident date: Feb 13, 2026
My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they couldn't do anything for it bc the parts were jot available. They weren't available on back order even. I paid for $130 dollars just to be told that they couldn't do anything. While at the dealer after they told me this news I went and talked to a salesmen, they told me they couldn't ta... Read more
Incident date: Feb 17, 2026
The vehicle continues to unlock itself. The dealer has been able to reproduce the problem. First repair. They said it was because of a recall to do with the door handles, even though the recall didn’t state any of that cause they were able to reproduce the vehicle unlocking itself after the recall so they did a software update once I took the vehicle home was able to reproduce, and the issue of ... Read more
Incident date: Feb 9, 2026
There is constant water intrusion on the driverside headlight causing poor headlamp performance. I have reported the issue to a dealer for a warranty claim and was told that it is normal for water to be inside the headlight housing. If this is the case than I believe there is potential for a safety hazard. Issue was escalated to Honda Customer Service who initially offered to help get the repair... Read more
Incident date: Feb 19, 2026
CVT transmission bearing noise
Incident date: Feb 19, 2026
While in a parking lot, the clutch pedal suddenly lost all pressure and remained stuck to the floor, rendering the vehicle unable to shift gears. While this occurred at parked car , a sudden loss of gear engagement at highway speeds would have caused a catastrophic loss of motive power in high-speed traffic. Furthermore, this vehicle utilizes a shared reservoir for both clutch and brake fluid. A m... Read more
Incident date: Jan 1, 2026
This is a 2019 Ford Edge in great condition. I just purchased the vehicle with roughly 90000 miles on it. After roughly 2 weeks of driving, I noticed the vehicle struggles to get up to speed, and the gears shift roughly, especially after a cold start. Additionally, while driving, the gears would struggle to downshift, staying at a higher RPM than it should, such as being stuck at 4000 RPM while dr... Read more
Incident date: Jan 1, 2026
I had my car towed into bmw dealership for a vanos recall repair,it went in for the repair the repair was "done" but before picking it up they told me they were unable to qc/start my engine to verify the repair claiming that because my camshaft position sensor was removed (it was removed to ultimately figure out it was the vanos system that failed)and that my car had no battery at the time of the ... Read more
Fire
Incident date: Dec 1, 2025
Passenger back locks stopped working first. Then driver side back locks. Now both driver and passenger front locks will not lock/unlock automatically. This is scary when not being able to get in/out of vehicle for an emergency. I have reviewed multiple complaints and it appears this is a very common Nissan problem that needs to be addressed before it becomes a bigger safety problem.
Incident date: Feb 19, 2026
Yellow warning light..drive system malfunction. Red warning light..low oil pressure at idle. Says stop engine..after engine restart lights go off and is fine.. for a little bit.
Incident date: Oct 1, 2024
Vehicle experienced immediate loss of motive power while in motion at 45 mph after "Stop Safely Now" alert. This is a repeat power failure. The vehicle was in service for 75+ days (Dec-Feb) for this exact defect. The Ford service center said they replaced the “battery controller” yet the issue recurred. The car previously flagged this alert while in motion 2 times prior (one on the highway go... Read more
Incident date: Feb 16, 2026
While driving toward the freeway on January 16, 2026, I pressed my brakes and the vehicle failed to slow or stop. Instead, the vehicle accelerated. I reacted quickly to avoid a head-on collision but was involved in a crash. When pressing on my brakes there were audible sounds from from my hood. As if my car wanted to stop but wouldn’t. My engine previously failed for the same reason. When the ... Read more
Crash
Incident date: Feb 16, 2026
ON FEBUARY 8 TH 2026 WAS DRIVEING ON HIGHWAY AT 65MPH SPEED AND CAR SUDENLY WAS DROPPING SPEED AND CHECK ENGINE LIGHT CAME ON CAR WOULD NOT PICK UP SPEED KEPT ON DROPPING SO I PULLED OVER THE CLOSET PLACE WAS SCARY IF IT HAD STALLED IN MIDDLE OF HIGHWAY COULD HAVE BEEN IN MAJOR ACCIDENT COULD HAVE BEEN INJURES OR KILLED LUCKLY WAS ABLE TO PULL OVER AT LOWER SPEED STALLING AT GAS STATION CALLE... Read more
Incident date: Feb 16, 2026
The transmission is over heating while driving and jerking back constantly once it hits mph on 3. It doesn’t drive properly because of the transmission.
Incident date: Feb 17, 2026
Technical Incident Report: Electrical Component Failure Reference: Technical Service Bulletin NTB19-004 Part Number: 873D6-5AA6A (Control Unit/Actuator) Incident Overview On 2/16/26, the vehicle was being operated by the primary driver when a suspected electrical failure occurred. Upon subsequent inspection, the 873D6-5AA6A control unit and its associated wiring harness were found to be severely ... Read more
Fire
Incident date: Feb 17, 2026
Technical Incident Report: Electrical Component Failure Reference: Technical Service Bulletin NTB19-004 Part Number: 873D6-5AA6A (Control Unit/Actuator) Incident Overview On 2/16/26, the vehicle was being operated by the primary driver when a suspected electrical failure occurred. Upon subsequent inspection, the 873D6-5AA6A control unit and its associated wiring harness were found to be severely ... Read more
Fire
NISSAN
PATHFINDER
(2024) - POWER TRAIN
Feb 19, 2026
Incident date: Aug 20, 2025
The CAN BUS connector (found in the glove box area) fails periodically and without warning. It affects everything on the vehicle; it stops the car from shifting, car won't start up, windows stop working, all of the warning lights turn on, etc. The issue seems to be a manufacturing defect; the soldering cracks after a while, so the low voltage applications malfunction. Many people have noticed the ... Read more
Incident date: Feb 18, 2026
When I’m braking at slow speeds, 10mph or less the front left tire braking system locks and makes the car skid. This happens randomly. There’s also a clicking sound made from the regen braking to switching to regular braking. The mechanic replaced the hca assembly and wiring kit from a recall but the car is still having the same issues. This also brings up the codes EBS and AUTO HOLD on my das... Read more
Incident date: Feb 18, 2026
On February 17, 2026 I was driving from Sacramento, CA to Oakland, CA (approximately 100 miles). At the start of the trip, I discovered that the vehicle’s heating and climate control system was not functioning. Specifically, the heater would not turn on, and as a result, the windshield defrost system would not activate. I attempted multiple times to turn the vehicle off and restart it to see if... Read more
Incident date: Feb 18, 2026
First, very hard time trying to file a complaint with Dodge, they make it hard to find info. To make it short, I have a Dodge Durango RT, only 83,000 miles. The vehicle would not start, and was smoking out the back. Was hoping it was something simple brought it to my mechanic. Turns out there was an oil leak, manifold leak and the starter died. I had to tow my car. Called the Dodge company, ... Read more
Incident date: Feb 6, 2026
Noxious emissions fill passenger compartment while at idle, or when using remote start. Cannot drive with windows closed, or with recirculation on. Passengers feel, "sleepy". Bracket holding flex pipe fails at the same point in several different traverse vehicles. The 2018 model we have, is not covered by a recall, even though the 2019 of the same design and fail point, is. N222385510 GM ... Read more