Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 97,402 complaints for NISSAN
Incident date: Jul 12, 2017
My transmission is making a whining noise that starts round 20 mph and gets louder the faster I drive.
Incident date: Jul 12, 2017
What component or system failed or malfunctioned, and is it available for inspection upon request? turning the steering wheel makes clicking sounds from under the dash like a card in a bike tire spokes. How was your safety or the safety of others put at risk? a problem from a steering wheel/column making strange noises in a new/newer vehicle, how is anyone to know if it will lock up or not work p... Read more
Incident date: Feb 23, 2026
The vehicle never had a problem with the backup camera until the recall, and they serviced the vehicle:Rearview Camera Failure (2025): Affects 2020–2025 Giulia and Stelvio, where the screen may not display the rearview image, increasing crash risk. Since the recall the back-upscreen failed to display camera numerous times. The car was brought in to fix camera/screen and they could not find a pr... Read more
Incident date: Feb 23, 2026
Transmission failure at 120, 000 was replaced. Then factory thermostat went and then trickled down to the transmission. Got too hot and cooked the transmission. Come to find out it was also the radiator so that was replaced along with the thermostat and a second transmission. Put a transmission cooler on but still get very warm on the transaction fluid. Can't keep the temperature down in the summe... Read more
Incident date: Aug 4, 2025
Over the last month, twice this has happened. When I turn, either direction it feels like the back wheels lock up. Rub. Drag. Took it to the dealer, and they can't get it to replicate the issue.. something is clearly wrong. Google states alot of 2022-2024 wagoneer have documented similar issues. It does NOT consistently happen. But it happened twice since end of January. Matter of fact, since I ha... Read more
Incident date: Feb 13, 2026
The contact owns a 2010 Ford Fusion. The contact stated that while the vehicle was parked, the contact discovered fuel leaking underneath the vehicle. The contact restarted the vehicle several times, and the vehicle returned to normal functionality. The check engine warning light was illuminated. The vehicle was taken back to the residence. The contact researched and was made aware of an unknown r... Read more
Incident date: Feb 13, 2026
I was issued a recall, Recall No. 26V065, on my 2026 Ember E Series camper. The recall was in regard to the Unloaded Vehicle Weight and the Cargo Carrying Capacity listed on the certification label being incorrect. My issue is that when i reached out to the vendor, they indicated this was the second recall affecting a total of 3 model years, but they have only been in business 6 years (since 202... Read more
Incident date: Mar 10, 2026
2013 Ford F‑150 Limited – VIN [XXX] On [XXX], my 2013 Ford F‑150 Limited experienced a sudden and dangerous transmission failure involving the transmission conductor plate (lead frame). My son was driving the vehicle when the dashboard abruptly shut off, multiple warning lights illuminated, and the truck lost engine power. Shortly afterward, while braking, the engine attempted to accelerat... Read more
Incident date: Feb 10, 2026
I am reporting a catastrophic internal engine failure in a 2019 Chevrolet Silverado 1500 at 87,600 miles. Prior to this event, there were NO warning lights or symptoms. While traveling alone during the holiday on a remote, one-lane road with no shoulder, the vehicle suddenly suffered a loss of power. Every warning light on the dashboard illuminated at once, followed by shaking, misfiring, and lou... Read more
NISSAN
PATHFINDER
(2024) - LANE DEPARTURE: ASSIST
Mar 10, 2026
Incident date: Mar 9, 2026
When driving on ice the car mistakes a lack of steering resistance for hands being off the wheel (especially when both hands are on the wheel providing even resistance to both sides). It will sound an alarm and jerk the wheel to the side to get the driver's attention, but that sideways jerk causes a loss of steering in icy conditions. This happens multiple times per drive, sometimes within a seco... Read more
Incident date: Mar 9, 2026
2023 RV unit experienced front cap cracking through complete cap. Grand Design stated it was a paint issue and would not warranty the damage. 2025 RV unit experienced exact same front cap cracking throughout the cap, side corners of cap and front side seam separation of RV. Interior seam and trim separation greater than reasonable and customary for an RV of this age and quality build. Repair sho... Read more
NISSAN
PATHFINDER
(2013) - UNKNOWN OR OTHER
Mar 10, 2026
Incident date: Sep 26, 2025
My family and I were traveling from Maryland to Florida, with a planned stop in Atlanta. We were driving our 2013 BMW X5 x Drive 35i and were traveling southbound on [XXX] through Greenville, South Carolina when the incident occurred. While driving at highway speed, my husband suddenly noticed multiple error messages appearing on the vehicle’s display screen - air bag malfunction, 4x4 malfuncti... Read more
Fire
Incident date: Mar 9, 2026
The passenger seat occupant sensor is on. Dealer confirmed the code is related to a bad sensor so even if someone is sitting in the passenger seat and we are in an accident the airbag will not deploy. The dealer said a recall exists for earlier models but not for the 2017 even though they say it’s the same components. They want to charge me between $6,000 to $8,000 to repair which is almost as m... Read more
Incident date: Mar 4, 2026
The 2019 GMC Sierra AT4 with the 6.2L V8 engine began making a rattling or tapping noise at 45 mph. No warning lights appeared on the dashboard. When starting the engine and idling, a similar noise can be heard from the engine. I bought the vehicle used from a dealership one month ago, with 80,000 miles, and the second issue is the complete failure of the blind spot warning system on both mirrors.... Read more
Incident date: Mar 4, 2026
The 2019 GMC Sierra AT4 with the 6.2L V8 engine began making a rattling or tapping noise at 45 mph. No warning lights appeared on the dashboard. When starting the engine and idling, a similar noise can be heard from the engine. I bought the vehicle used from a dealership one month ago, with 80,000 miles, and the second issue is the complete failure of the blind spot warning system on both mirrors.... Read more
Incident date: Jan 2, 2026
ICCU failure within three (3) days of buying vehicle. Only 300 miles on it. Failed to charge with known working Level 1 charger on day 1, successfully charged with Level 3 charger on day 2, and then failed to charge at same Level 3 charger on day 3. Simply connecting the Level 3 charger on day 3 had the car emitting "charger errors", and then followed that up with an "On board charger" fault. Vehi... Read more
Incident date: Feb 2, 2025
Took it to dealer for engine sound said nothing was wrong 4 days later rod bearing went out while driving. Truck no longer able to drive
Incident date: Feb 2, 2025
These cars have a known issue for burning oil the motor thats in my car was recalled for same issue but they are not trying fix my car under that recall of the bad motor that they did recall
Incident date: Mar 9, 2026
These cars have a known issue for burning oil the motor thats in my car was recalled for same issue but they are not trying fix my car under that recall of the bad motor that they did recall
Incident date: Feb 16, 2026
The contact owns a 2019 Ram 3500. The contact stated that while driving approximately 55 MPH, a warning light for the exhaust system illuminated, and the vehicle stalled. The vehicle was pulled over to the side of the road, and the vehicle failed to restart. The vehicle was towed to an independent mechanic, where it was diagnosed, but the vehicle was not repaired. An unknown dealer was contacted a... Read more
Incident date: Feb 16, 2026
Front end alignment is incorrect from Toyota factory. This is reflected in the service campaign 24TD01 for this vehicle. Toyota refuses to fix the problem, stating the campaign has expired. The alignment causes premature uneven wear of the tires, which is a safety problem. The 24TD01 campaign document states the dealer should complete the service prior to sale. Marietta Toyota DID NOT complete thi... Read more
Incident date: Feb 16, 2026
Front end alignment is incorrect from Toyota factory. This is reflected in the service campaign 24TD01 for this vehicle. Toyota refuses to fix the problem, stating the campaign has expired. The alignment causes premature uneven wear of the tires, which is a safety problem. The 24TD01 campaign document states the dealer should complete the service prior to sale. Marietta Toyota DID NOT complete thi... Read more
Incident date: Mar 30, 2025
The 12.3 in multi media display keeps going blank while driving I have taking it back a couple of times and still does it on the way back from a trip this year the screen went blank while I was using the map in a city and about got into a accident
Incident date: Mar 30, 2025
The contact owns a 2017 GMC Sierra Denali. The contact stated that while driving on the highway at an undisclosed speed, the vehicle jerked, failed to accelerate, and stalled. The vehicle was unable to shift into third gear. The check engine warning light was illuminated. The vehicle was drivable and was taken to the dealer. The vehicle was diagnosed with a wiring harness failure on the transmissi... Read more
Incident date: Mar 1, 2026
The tire on the front driver's side was bad. I had it assessed at Ogeen K auto and he said they put a used tire on the vehicle. The other three were brand new. The noise I was hearing was coming from the tire. And was causing the vehicle to pull. My safety was put at risk because Iwouldd need a longer stopping distance. Sliding, the vehicle pulling to one side, and the spare tire was missing. They... Read more
Incident date: Feb 1, 2024
The contact owns a 2023 Nissan Rogue. The contact stated that while the vehicle was parked, the vehicle failed to start. The vehicle was towed to the residence. The contact stated that the oil pressure warning light was illuminated, and the message to “See Owner's Manual” was displayed. The vehicle was then towed to the dealer. The dealer diagnosed the vehicle with a faulty battery, and the b... Read more
Incident date: Mar 9, 2026
I started the car and put down all 4 windows simultaneously. I heard a pop and a dash warning "Check electrical system". I knew this is symptomatic of an ICCU failure and the car will not be driveable for very far. This happened despite having recall work performed for this specific issue in September. That recall work was just a software update, but it is a hardware problem. Hyundai needs to fix ... Read more
Incident date: Feb 12, 2026
Within 10 days of purchasing this vehicle a certified Subaru dealership documented the following safety defects. Both front CV axles failing and clicking on turns creating loss of vehicle control risk. EPS electronic power steering fault codes creating safety critical steering concern. CAN bus communication fault U0073 affecting multiple vehicle safety systems simultaneously. CVT transmission flui... Read more
Incident date: Feb 20, 2026
The vehicle (2020 GLS 450) suffers from terminal infrastructure "Electronic Rot," resulting in a consistent Breach of FMVSS 111 (Rearview Visibility) and dangerous Automatic Emergency Braking hallucinations. On 03/08/2026, a routine car wash triggered multiple system failures, including "Camera View Restricted" and "Adaptive Highbeam Assist Currently Unavailable," proving the electrical architectu... Read more
Incident date: Mar 9, 2026
The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V626000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were on backorder. The contact was advised not t... Read more
Incident date: Mar 8, 2026
The dashboard has warped and lifted significantly from the underlying structure, particularly near the defroster vents and windshield area. The deformation appears to be caused by failure of the internal adhesive or mounting system used to secure the dashboard. The vehicle has only approximately 55,000 miles, and the issue does not appear to be due to normal wear or misuse. The vehicle and dashbo... Read more
Incident date: Mar 8, 2026
- What component or system failed or malfunctioned, and is it available for inspection upon request? The rearview backup camera system seems to be misaligned or improperly calibrated or connecting to the wrong camera when put into reverse. When the vehicle is placed in reverse, the camera image points downward and primarily shows the rear bumper rather than the area behind the vehicle. This signif... Read more
Incident date: Mar 9, 2026
The vehicle is a 2025 Ford Maverick. The engine experienced a major internal failure that was later diagnosed by the dealership as a gouge in the #4 cylinder wall. This defect caused significant engine malfunction and required major repair/replacement. This issue which triggered a CEL created a serious safety concern because a failure of this type can result in sudden loss of engine power while ... Read more
Incident date: Dec 31, 1969
Odometer Fraud. The contact purchased a 2019 Cadillac Escalade ESV on November 5, 2025, from a private dealer. The contact stated that upon having a State Inspection performed on the vehicle, the vehicle failed the inspection. The mechanic stated that the amount of mechanical work needed to repair the vehicle did not match the low mileage on the vehicle. The contact then obtained a Carfax Report a... Read more
NISSAN
PATHFINDER
(2023) - UNKNOWN OR OTHER
Mar 9, 2026
Incident date: Mar 6, 2026
1. What component or system failed or malfunctioned, and is it available for inspection upon request? "The tempered glass panel of the panoramic sunroof spontaneously shattered while the vehicle was in motion. The glass exploded outward with a loud report similar to a gunshot. Yes, the vehicle and the remaining glass fragments are available for inspection upon request 2. How was your safety or t... Read more
NISSAN
PATHFINDER
(2023) - TIRES:SIDEWALL
Mar 9, 2026
Incident date: Mar 6, 2026
Bridgestone Alenza A/S 2.0 275/45R21 I stopped to charge my vehicle, and noticed a large bubble in the sidewall. The tire has just under 11,000 miles.
NISSAN
PATHFINDER
(2023) - TIRES:SIDEWALL
Mar 9, 2026
Incident date: Mar 6, 2026
Bridgestone Alenza A/S 2.0 275/45R21 I stopped to charge my vehicle, and noticed a large bubble in the sidewall. The tire has just under 11,000 miles.
Incident date: Mar 8, 2026
Either the transmission or torque converter went out, one or both completely failed.
Incident date: Mar 4, 2026
While driving my 2023 Ford F-150 Raptor, the vehicle suddenly lost throttle response. The accelerator pedal produced no response and the engine would not rev even though the vehicle remained powered on. A battery warning light briefly illuminated at the time of the incident. I was able to bring the vehicle to a stop, but during the event the steering wheel became locked or extremely stiff and the... Read more
Incident date: Mar 4, 2026
While driving my 2023 Ford F-150 Raptor, the vehicle suddenly lost throttle response. The accelerator pedal produced no response and the engine would not rev even though the vehicle remained powered on. A battery warning light briefly illuminated at the time of the incident. I was able to bring the vehicle to a stop, but during the event the steering wheel became locked or extremely stiff and the... Read more
Incident date: Dec 23, 2025
I rented this vehicle from Hertz Rental Car in December. It was a replacement for the Nissan Sentra I rented that had a passenger door that kept getting stuck due to the door panel being loose. On December 23, 2025, I called roadside and told them that the tire light was on,n and I had to put air in the car to fix a flat and get home. I was told by the roadside that because I didn't purchase roads... Read more
Incident date: Mar 8, 2026
[XXX] we bought our 2021GMC Sierra 1500 from Dealer with 39842 on it. we drove the truck 2910 miles when we checked the oil it was 2 quarts low at 42752. we added oil at that time and called our local dealer to make appointment . appointment at Bowser route 51 Pleasant Hills PA 15236 They informed us they would have to charge us for an oil change to start an oil consumption test on 10/23/25 miles ... Read more
NISSAN
PATHFINDER
(2020) - SEATS
Mar 8, 2026
Incident date: Feb 1, 2026
Primary Symptom: Pronounced, abnormal vibration felt specifically through the driver or passenger seat frame and floorboard. Operating Conditions: Vibration starts at 45 mph and is most severe between 55-65 mph. Also can be felt at idle when vehicle is in P or N or D. Safety Risk: Distracts the driver from road conditions and the vibration seems to be getting worse over time.
Incident date: Sep 25, 2025
This has been reported one time before but the situation has gotten worse when driving at approximately 60ish miles per hour but it starts doing it about between 50 and 70 mph when driving and the car is using the regular engine not the EV section. You will randomly lose the ability to accelerate and you have to remove your foot from the gas let the engine slow and then re-accelerate now for the s... Read more
Incident date: Mar 7, 2026
How was your safety or the safety of others put at risk? On multiple occasions, the vehicle crossed solid white lines during active traffic, made illegal turning maneuvers at intersections without yielding properly, and consistently camped in the passing lane at speeds below the flow of traffic. This forced other vehicles to pass on the right and created unpredictable merge scenarios that increase... Read more
Incident date: Mar 7, 2026
How was your safety or the safety of others put at risk? On multiple occasions, the vehicle crossed solid white lines during active traffic, made illegal turning maneuvers at intersections without yielding properly, and consistently camped in the passing lane at speeds below the flow of traffic. This forced other vehicles to pass on the right and created unpredictable merge scenarios that increase... Read more
Incident date: Mar 6, 2026
While driving on the interstate at highway speed, my 2017 Hyundai Tucson lost power without any warning lights or prior symptoms. The vehicle experienced an immediate loss of propulsion while I was traveling in traffic, creating a dangerous situation because surrounding vehicles were also moving at highway speed & I had to quicky maneuver the vehicle to the shoulder with no power. The vehicle had ... Read more
NISSAN
PATHFINDER
(2014) - VEHICLE SPEED CONTROL
Mar 7, 2026
Incident date: Feb 26, 2026
Description of Fault This vehicle exhibits a recurring, intermittent failure of the electronic throttle control system. Three distinct symptom patterns have been observed: 1.Throttle non-responsive at stop-start (approx. monthly/bi-monthly): After coming to a complete stop (e.g. at a traffic light), pressing the accelerator pedal produces no engine response. The vehicle will not move. Switching th... Read more
Incident date: Feb 20, 2026
Component Involved: Visibility/Backup Device, Electrical System, Forward Collision Avoidance Description of Incident: The Android 12-based infotainment system in this vehicle is suffering from a progressive hardware/software failure that creates a severe, multi-layered safety hazard. CRITICAL DRIVER DISTRACTION: The system has become largely non-responsive, requiring me to repeatedly press o... Read more
Incident date: Feb 20, 2026
Component Involved: Visibility/Backup Device, Electrical System, Forward Collision Avoidance Description of Incident: The Android 12-based infotainment system in this vehicle is suffering from a progressive hardware/software failure that creates a severe, multi-layered safety hazard. CRITICAL DRIVER DISTRACTION: The system has become largely non-responsive, requiring me to repeatedly press o... Read more