Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 97,402 complaints for NISSAN
Incident date: Aug 1, 2026
Car jerks and doesn’t go into gear right away. Never know when it will happen. There is a notice from Nissan that it happens because of short in tail light. Happened approx 3 yrs ago and has started again but worse. It is available for inspection No recall but very unsafe. While attempting to cross street it didn’t go into gear and I was almost hit. Also almost rear ended cause driver behind ... Read more
Incident date: Aug 1, 2026
Car jerks and doesn’t go into gear right away. Never know when it will happen. There is a notice from Nissan that it happens because of short in tail light. Happened approx 3 yrs ago and has started again but worse. It is available for inspection No recall but very unsafe. While attempting to cross street it didn’t go into gear and I was almost hit. Also almost rear ended cause driver behind ... Read more
Incident date: Aug 26, 2026
I went inside of the church for a service and parked my car in the parking lot. When I returned to my vehicle and found the rear window was broken. Nothing fell on the vehicle. There was no impact to the rear of the vehicle. There was nothing used to break the rear window.
Incident date: Jun 22, 2026
On 6/22/2026, my vehicle was towed due to loss of power, excessive oil consumption, and excessive vibration, and unable to start. These issues have been ongoing since October 2025. Nissan dealership informed me that I needed a new throttle body and an oil change. Against my better judgement, I paid $1374.02 to replace the part. Two weeks later, My engine started making knocking noises, excessive v... Read more
Incident date: Jun 22, 2026
On 6/22/2026, my vehicle was towed due to loss of power, excessive oil consumption, and excessive vibration, and unable to start. These issues have been ongoing since October 2025. Nissan dealership informed me that I needed a new throttle body and an oil change. Against my better judgement, I paid $1374.02 to replace the part. Two weeks later, My engine started making knocking noises, excessive v... Read more
Incident date: Jun 1, 2026
See attached document
Incident date: Jun 1, 2026
See attached document
Incident date: Feb 1, 2026
I own a 2021 Nissan Rogue SV, 2.5L engine. I have repeatedly experienced a strong gasoline/fuel/exhaust-like odor inside the passenger compartment of the vehicle. The odor is extremely strong and has caused me and my passengers to experience dizziness, nausea, feeling sick, and discomfort. I regularly transport my children, including a [XXX] child, creating a serious safety concern. The exact com... Read more
Incident date: Apr 2, 2024
My vehicle is suffering from severe brake safety failures directly caused by federal recall R22A6 (ABS Actuator Thermal Damage). Under heavy stop-and-go conditions in a parking lot, the vehicle's ABS, Slip, and Brake warning lights all illuminated simultaneously, creating an immediate safety hazard on public roads.The problem and specific components have been verified via multiple diagnostic scans... Read more
Incident date: Apr 2, 2024
My vehicle is suffering from severe brake safety failures directly caused by federal recall R22A6 (ABS Actuator Thermal Damage). Under heavy stop-and-go conditions in a parking lot, the vehicle's ABS, Slip, and Brake warning lights all illuminated simultaneously, creating an immediate safety hazard on public roads.The problem and specific components have been verified via multiple diagnostic scans... Read more
Incident date: Aug 20, 2026
My 2020 Nissan LEAF is subject to open safety recall 24V700 / R24B2 for a high-voltage lithium-ion battery defect that poses a fire risk during Level 3 quick charging. On [XXX], I brought the vehicle to an authorized Nissan dealer for the recall remedy. Three days later, on [XXX], while driving from New Hampshire to Connecticut, the vehicle displayed a "Service EV" warning and entered a reduced-po... Read more
NISSAN
ROGUE SPORT
(2020) - ENGINE
Aug 26, 2026
Incident date: Aug 3, 2026
Vehicle randomly overheats, primarily when idling and is stationary. Temperate will send gauge hot andwill pin to the hot side. Cooling system over pressurized. Steam started coming out of engine box. Car died and would not start. Fortunately I was able to vent the overflow cap. Needed to add a gallon of water.
Incident date: Aug 21, 2026
I turned on my car and it started smoking. (White smoke out of the exhaust). I decided to drive it to the nearest Nissan dealership (approximately 4.7 miles). I noticed a sputtering and loss of power while driving. Approximately 3 miles into the drive, the check engine light and see owner’s manual warning popped up on the dash. I noticed the engine temperature was really high, and I noticed a dr... Read more
Incident date: Aug 21, 2026
I turned on my car and it started smoking. (White smoke out of the exhaust). I decided to drive it to the nearest Nissan dealership (approximately 4.7 miles). I noticed a sputtering and loss of power while driving. Approximately 3 miles into the drive, the check engine light and see owner’s manual warning popped up on the dash. I noticed the engine temperature was really high, and I noticed a dr... Read more
NISSAN
ROGUE SPORT
(2019) - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
Aug 26, 2026
Incident date: Aug 16, 2026
The contact owns a 2019 Nissan Rogue Sport. While driving the vehicle at an undisclosed speed, the air conditioning system intermittently ceased to blow cool air. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the cooling fan assembly needed to be replaced. The repair was not yet performed. The manufacturer was notified of the failure. The failure mile... Read more
Incident date: Aug 26, 2026
I bought this car 2 years ago. It was changed to white sometime in its past. There are recalls that are old that were not fixed on this car and I am having a problem with it. It stopped 2x’s in the middle of traffic and then a rattling sound started and the check engine light is on. I had a friend look up the codes and the code and my description are the exact recall reason. I know this car is o... Read more
NISSAN
PATHFINDER
(2025) - SERVICE BRAKES
Aug 26, 2026
Incident date: Aug 25, 2026
The hydraulic braking system failed, causing a complete loss of brake pedal resistance and a severe brake fluid leak. The vehicle is currently located at an authorized Nissan dealership and is available for inspection upon request. The vehicle suffered a sudden braking failure while traveling at highway speeds with my family inside. The brake pedal lost all resistance, requiring me to slam the ped... Read more
Incident date: Jun 12, 2026
On June 12, 2026, while driving my 2022 Nissan Rogue on the Grand Central Expressway in New York, the engine suddenly shut down and the vehicle lost motive power in active highway traffic. The vehicle would not restart. I called 911, and police responded and protected the disabled vehicle until it could be towed to safety. I later learned the vehicle was subject to Nissan Safety Recall R25D1 / NH... Read more
Incident date: Jun 12, 2026
On June 12, 2026, while driving my 2022 Nissan Rogue on the Grand Central Expressway in New York, the engine suddenly shut down and the vehicle lost motive power in active highway traffic. The vehicle would not restart. I called 911, and police responded and protected the disabled vehicle until it could be towed to safety. I later learned the vehicle was subject to Nissan Safety Recall R25D1 / NH... Read more
Incident date: Jun 12, 2026
On June 12, 2026, while driving my 2022 Nissan Rogue on the Grand Central Expressway in New York, the engine suddenly shut down and the vehicle lost motive power in active highway traffic. The vehicle would not restart. I called 911, and police responded and protected the disabled vehicle until it could be towed to safety. I later learned the vehicle was subject to Nissan Safety Recall R25D1 / NH... Read more
Incident date: Aug 22, 2026
The contact owns a 2023 Nissan Kicks. The contact stated that there was a green fluid leaking underneath the vehicle. No warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that there were two hoses leaking from the transmission and the radiator. After further inspection, it was determined the radiator had failed. The vehicle was not re... Read more
Incident date: Aug 22, 2026
The contact owns a 2023 Nissan Kicks. The contact stated that there was a green fluid leaking underneath the vehicle. No warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that there were two hoses leaking from the transmission and the radiator. After further inspection, it was determined the radiator had failed. The vehicle was not re... Read more
Incident date: Dec 31, 1969
The high-voltage battery on my 2022 Nissan Leaf is subject to Recall 25V655. The recall notice states that the battery cells can develop excessive lithium deposits, which increases electrical resistance and can cause rapid battery heating during Level 3 fast charging. Nissan instructs owners not to use Level 3 charging at all until a “remedy” is available. The issue is that the remedy describ... Read more
Incident date: Apr 5, 2026
The passenger‑side airbag warning light first appeared within the first year of ownership. During that visit, the dealership did not repair the defect. They only reset the warning light and told me it was not a problem. No diagnostic documentation or repair explanation was provided, and the underlying issue was not addressed. The warning light returned in April 2026, showing the same unresolved... Read more
Incident date: Aug 24, 2026
The contact owned a 2021 Nissan Rogue. The contact stated that while the vehicle was parked, the vehicle independently accelerated and the brakes failed to operate while the brake pedal was depressed, causing the front center of the vehicle to crash into a tree. No warning lights were illuminated. The air bags deployed as needed. The vehicle was deemed a total loss at the scene. Neither a Police r... Read more
Crash
2 injured
Incident date: Aug 24, 2026
The contact owned a 2021 Nissan Rogue. The contact stated that while the vehicle was parked, the vehicle independently accelerated and the brakes failed to operate while the brake pedal was depressed, causing the front center of the vehicle to crash into a tree. No warning lights were illuminated. The air bags deployed as needed. The vehicle was deemed a total loss at the scene. Neither a Police r... Read more
Crash
2 injured
Incident date: Aug 24, 2026
The contact owned a 2021 Nissan Rogue. The contact stated that while the vehicle was parked, the vehicle independently accelerated and the brakes failed to operate while the brake pedal was depressed, causing the front center of the vehicle to crash into a tree. No warning lights were illuminated. The air bags deployed as needed. The vehicle was deemed a total loss at the scene. Neither a Police r... Read more
Crash
2 injured
Incident date: Aug 22, 2026
The contact owns a 2025 Nissan Armada. While the contact’s [XXX] child was secured in a child safety seat in the third-row passenger seat, the power-folding seat unexpectedly started folding over, trapping the child and the car seat inside. The mother quickly rushed to the back of the vehicle and pressed the power seat button to stop the seat from folding. Soon after the seat button was released... Read more
Incident date: Aug 16, 2026
The contact owns a 2018 Nissan Sentra. The contact stated that the vehicle failed to start one day after several attempts and was accompanied by the AEB (Automatic Emergency Braking) sensor and check engine warning lights. The vehicle was towed to an independent mechanic who replaced the battery and brake light switch due to a suspected battery drain caused by a faulty switch. Despite the repair, ... Read more
Incident date: Aug 11, 2026
The contact owns a 2019 Nissan Altima. The vehicle was taken to a local dealer for a trade-in, and during the test drive, the vehicle went into LIMP Mode. The vehicle was towed to an independent mechanic who determined that the cam actuator and the bearings were falling apart. The mechanic informed the contact about NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The vehicle was towe... Read more
Incident date: Aug 14, 2025
From time to time the accelleration hesitates. I have to press the accelerator very deeply before the car starts moving. Usually it happens when the car reaches a complete stop and takes off. It clears after the engine restarts and works normally until it happens again. It is very random, no correlation to heat/cold or time driving. This has been happening since the car passed thr 50k miles. It ne... Read more
Incident date: Aug 14, 2025
From time to time the accelleration hesitates. I have to press the accelerator very deeply before the car starts moving. Usually it happens when the car reaches a complete stop and takes off. It clears after the engine restarts and works normally until it happens again. It is very random, no correlation to heat/cold or time driving. This has been happening since the car passed thr 50k miles. It ne... Read more
Incident date: Aug 14, 2025
From time to time the accelleration hesitates. I have to press the accelerator very deeply before the car starts moving. Usually it happens when the car reaches a complete stop and takes off. It clears after the engine restarts and works normally until it happens again. It is very random, no correlation to heat/cold or time driving. This has been happening since the car passed thr 50k miles. It ne... Read more
Incident date: Dec 31, 1969
When i put it b in park it doesn't automatically park it delays the the whole system to unlock the keys in my transmission i believe i shouldn't have to replace it should be a recall Bad shift interlock solenoid Im the owner of the car [XXX] bought car at Carmex in [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NISSAN
PATHFINDER
(2023) - UNKNOWN OR OTHER
Aug 24, 2026
Incident date: Aug 17, 2026
The left-side steering wheel control switch assembly governing the driver information matrix and emergency assist features malfunctioned, and this failed component remains on the vehicle and is available for inspection upon request. This sudden loss of functionality put safety at risk by restricting my ability to navigate vital safety menus and emergency settings while operating the vehicle, creat... Read more
Incident date: Aug 8, 2026
The contact's daughter owns a 2014 Nissan Versa. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds, failed to accelerate while turning, and shuddered abnormally. The RPM remained steady with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, and it was determined that the wheel bearing and continuously variabl... Read more
Incident date: Aug 8, 2026
The contact's daughter owns a 2014 Nissan Versa. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds, failed to accelerate while turning, and shuddered abnormally. The RPM remained steady with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, and it was determined that the wheel bearing and continuously variabl... Read more
Incident date: Aug 8, 2026
The contact's daughter owns a 2014 Nissan Versa. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds, failed to accelerate while turning, and shuddered abnormally. The RPM remained steady with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, and it was determined that the wheel bearing and continuously variabl... Read more
Incident date: Jul 29, 2026
On July 29th 2024 (two weeks after regular oil change) i noticed the engine temperature rise to the halfway mark. I stopped at Sheetz and waited for it to cool down. I opened the coolant cap and only a few drops remained in the reservoir. I added coolant and called Timbrook Nissan to complain they didn't top off the coolant. I was advised that "those Rogues are known to leak coolant out of the bac... Read more
Incident date: May 1, 2026
The contact's mother owns a 2023 Nissan Rogue. The contact stated that while driving 70 MPH, the vehicle lost power with the message "Engine Malfunction - Power Reduced" displayed. The vehicle went into LIMP Mode and was towed to the dealer. The dealer initially replaced the water pump under warranty; however, several months later, the failure reoccurred, and the vehicle was towed back to the deal... Read more
NISSAN
ROGUE SPORT
(2018) - ELECTRICAL SYSTEM
Aug 24, 2026
Incident date: Dec 6, 2001
Back up camera works intermittently.
Incident date: Aug 3, 2026
A recall fix was done for the back up camera about a year ago. That was a national recall for an issue with the system. My car started the same exact issue about 3 weeks ago. No back up camera, pink or blue screen, glitchy. I contacted Nissan about it and it didn't seem like they wanted to make the repair again or fix the issue at no cost. I was wondering if other owners have had the same issue a... Read more
Incident date: Aug 3, 2026
A recall fix was done for the back up camera about a year ago. That was a national recall for an issue with the system. My car started the same exact issue about 3 weeks ago. No back up camera, pink or blue screen, glitchy. I contacted Nissan about it and it didn't seem like they wanted to make the repair again or fix the issue at no cost. I was wondering if other owners have had the same issue a... Read more
Incident date: Aug 23, 2026
The contact owns a 2026 Nissan Rogue. The contact stated that while the vehicle was parked, the contact entered the vehicle and there was a loud abnormal sound coming from the rear of the vehicle. The contact exited the vehicle, walked to the rear of the vehicle, and discovered that the rear glass had exploded. No warning lights were illuminated. A dealer was not contacted. The vehicle was not rep... Read more
Incident date: Aug 22, 2026
Driver side rear lower control arm broke/rusted through. Was able to get the vehicle home prior to an catastrophic incident. See pictures attached. Warning light came on the dash at the time of the brake of the control arm.
Incident date: Aug 22, 2026
The engine failed, and yes its available for inspection, my safety was put at risk due to the white billowing smoke out the exhaust and the smell entering in the vehicle while driving down the interstate, i proceeded to pull off onto an exit and stop at a red light and my car made me put into park and then proceeded to not crank or move other then neutral, The problem was originally part of an act... Read more
Incident date: Aug 11, 2026
On August 5, 2026, an authorized Nissan dealer performed safety recall PMA66 / NHTSA 26V-331 on my 2025 Nissan Kicks SR. The vehicle’s combination meter/instrument cluster had been functioning normally before the recall. During the recall software update, the programming failed and the original combination meter became unrecoverable. After consultation with Nissan Techline, Nissan authorized rep... Read more
Incident date: Aug 11, 2026
On August 5, 2026, an authorized Nissan dealer performed safety recall PMA66 / NHTSA 26V-331 on my 2025 Nissan Kicks SR. The vehicle’s combination meter/instrument cluster had been functioning normally before the recall. During the recall software update, the programming failed and the original combination meter became unrecoverable. After consultation with Nissan Techline, Nissan authorized rep... Read more
Incident date: Aug 11, 2026
On August 5, 2026, an authorized Nissan dealer performed safety recall PMA66 / NHTSA 26V-331 on my 2025 Nissan Kicks SR. The vehicle’s combination meter/instrument cluster had been functioning normally before the recall. During the recall software update, the programming failed and the original combination meter became unrecoverable. After consultation with Nissan Techline, Nissan authorized rep... Read more