Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 97,402 complaints for NISSAN
Incident date: Mar 17, 2026
The CDF drum is starting to fail and it will shift from a low gear to a high gear at certain speeds. It’s definitely not safe and is extremely expensive to repair.
Incident date: Mar 17, 2026
Our 2025 Nissan Pro4x has had infotainment outages which means the speedometer is not displayed, the camera does not display, the collision detection does not display, the screen goes blank so we can see anything on the screen that assist our driving We are not the only ones experiencing this issue
Incident date: Mar 17, 2026
Our 2025 Nissan Pro4x has had infotainment outages which means the speedometer is not displayed, the camera does not display, the collision detection does not display, the screen goes blank so we can see anything on the screen that assist our driving We are not the only ones experiencing this issue
Incident date: Mar 6, 2026
Vehicle looses power and can very easily cause a bad wreck I've replaced multiple thing and it still does it I'm not sure what it is possibly the timing or something to do with camshaft
Incident date: Mar 6, 2026
Vehicle looses power and can very easily cause a bad wreck I've replaced multiple thing and it still does it I'm not sure what it is possibly the timing or something to do with camshaft
Incident date: Mar 6, 2026
All Wheel Drive system failure. My vehicle's all wheel drive system failed during a snow storm, it reverted to Front wheel drive only.
NISSAN
PATHFINDER
(2022) - POWER TRAIN
Mar 20, 2026
Incident date: Mar 20, 2026
I was driving 70MPH down the highway, electronics blacked out, when they finally came back, the check engine light came on. Got to dealership, had 18 codes, engine, transmission, and electronics issues. Car is two weeks old with 498 miles on it.
Incident date: Jan 15, 2026
Driving at highway speeds the message center prompted us to restart the truck and put itself into neutral. Upon attempting to do so, the message center read conditions not correct to shift. We were traveling in a single lane highway thankfully on a decent where we coasted into a parking lot. The truck list all power steering and brakes. We turned the truck off and attempted to restart. Lights were... Read more
Incident date: Jan 15, 2026
Driving at highway speeds the message center prompted us to restart the truck and put itself into neutral. Upon attempting to do so, the message center read conditions not correct to shift. We were traveling in a single lane highway thankfully on a decent where we coasted into a parking lot. The truck list all power steering and brakes. We turned the truck off and attempted to restart. Lights were... Read more
Incident date: Mar 6, 2026
My backup camera does not work properly. The video often appears onscreen as upside down or does not appear at all. There are no lights or warnings of any kind when this happens. I’m usually backing up in a parking lot using the backup camera and it suddenly flips upside down or it goes black. When this happens I have to react immediately and stop the car since I can no longer tell if a person o... Read more
Incident date: Mar 6, 2026
The Audi e-tron GT contains a design defect where the 12v battery cannot be charged in the event it becomes depleted. The battery is stored in the front trunk, but this can only be opened when the car has electrical power - there is no manual release. This leaves the vehicle immobilized to the point it must be towed to a dealer using special equipment because the four wheel drive train is locked i... Read more
Incident date: Mar 1, 2026
The contact owns a 2023 Ford Maverick. The contact stated that while driving 5 MPH and making a right turn, the vehicle lost power, and the transmission slipped into neutral(N). While driving 25 - 30 MPH and approaching a red light, the transmission slipped into neutral. The contact associated the failure with NHTSA Campaign Number: 24V330000 (Power Train) and 25V133000 (Power Train). The local de... Read more
Incident date: Mar 12, 2026
The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Numbers: 25V315000 (Back Over Prevention), 25V455000 (Fuel System, Gasoline), and 26V104000 (Electrical System, Exterior Lighting); however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was ... Read more
Incident date: May 1, 2025
Was driving on hwy when vehicle loss power, was able to quickly pull over. Turned vehicle off and restarted vehicle. Got back onto the hwy ,vehicle loss power again, this time it wouldn't turn over. Replaced fuel pump,replaced valve timing sensor, crank sensor, replaced battery, replaced ignition switch and antitheft oem {replaced 5X}, reprogrammed vehicle 3X's, bought new key to program to vehicl... Read more
Incident date: Jun 1, 2025
Vehicle: 2022 Toyota Highlander Limited Mileage at failure: ~60,000 miles The driver seat began moving rearward without any driver input while the vehicle was being driven. The movement was intermittent and occurred multiple times over several days. In one incident, the seat moved rearward while my wife was driving, causing her to lose proper reach to the brake pedal and nearly lose control of t... Read more
Incident date: Mar 13, 2026
I have a 2014 Ford escape 1.6 engine which was clearly on the recall list for engine coolant failure and my vehicle is showing all the signs I repaired some things changed the hoses and it keeps giving me the high engine light oil is mixing into the reservoir. I have not passed emissions over a year The sensor keeps going off and the electrical system is really bad it creates a lot of static I can... Read more
Incident date: Mar 13, 2026
I have a 2014 Ford escape 1.6 engine which was clearly on the recall list for engine coolant failure and my vehicle is showing all the signs I repaired some things changed the hoses and it keeps giving me the high engine light oil is mixing into the reservoir. I have not passed emissions over a year The sensor keeps going off and the electrical system is really bad it creates a lot of static I can... Read more
NISSAN
PATHFINDER
(2025) - VISIBILITY/WIPER
Mar 19, 2026
Incident date: Mar 14, 2026
Windshield wipers have inconsistent force causing it to hit the pillars of of the driver side periodically. Damage could occur to both the arm and the vehicle frame due to repeated impact. Visibility is also affected since the wiper does not clear all of the rain water and causes chattering.
Incident date: Mar 16, 2026
The larger middle bench seat gets stuck and often won't fold down from its up position; this began several years ago, I've just been living with it. Recently it also began to get stuck in both positions -- won't fold down when up, and also won't unfold back up when it's been down. I took this vehicle in to the dealership to get this issue fixed a few years back, and they were unable to figure out ... Read more
Incident date: Mar 16, 2026
I am submitting this letter as an official complaint regarding a potential safety defect involving the airbag system in my 2021 Honda Pilot. I was involved in a motor vehicle accident on February 3, 2026 in Atlanta, GA. The collision was a direct frontal impact with another vehicle at approximately 35 mph. The vehicle sustained damage with repair estimates over $8,000. Despite the nature of the cr... Read more
Crash
1 injured
Incident date: Mar 16, 2026
The backup camera flips the image upside down and has static throughout the image. Occasionally it blinks out completely. This began happening on an occasional basis over the past few years, but in the past year it has been consistently upside down all the time.
Incident date: May 20, 2024
The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats). The contact reached out to a local dealer, who provided a loaner vehicle; however, the vehicle was not diagnosed or repaired. Additionally, the loaner was not comparable to the vehicle. The manufacturer was contacted and confirmed that parts for the recall repair were not ye... Read more
Incident date: Mar 7, 2026
NHTSA 25V-767 indicates potential issue with manufacturing debris in the engine potentially resulting in engine failure. Recall Status indicates "remedy not yet available". It has been over 4 months (11/6/25 to 3/19/26) since this safety recall was filed. This has been an unreasonably long time and Toyota should be compelled to initiate the remedy immediately and provide a detailed explanation as ... Read more
Incident date: Mar 7, 2026
Operator of this vehicle was commuting and truck started to slow down and chug. Vehicle hesitated when operator applied gas pedal. -Transmission cooler inlet/outlet pipe as per Chevrolet known issues. -Safety of driver at risk as failure happened in heavy traffic, unable to pull to safety -Yes confirmed by authorized repair facility -Part inspected by authorized mechanic. -No warnings, symptom... Read more
Incident date: Mar 2, 2026
The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had no... Read more
Incident date: Mar 7, 2026
The headlights don’t work very well when they are dimmed. To the point that one has to use high beams all the time.
Incident date: Mar 19, 2026
The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts) and scheduled an appointment with a local dealer. The contact had not experienced a failure, but the dealer took the vehicle and refused to release the vehicle because parts were not available for the recall repair. The contact recently received notification of NHTSA Campaig... Read more
NISSAN
PATHFINDER
(2022) - ENGINE
Mar 19, 2026
Incident date: Mar 13, 2026
2026 GMC Yukon XL Denali, VIN [XXX] , 6.2L V8 L87 engine. At 3,168 miles, vehicle developed rough idle and knocking noise. Delivered to Sewell Buick GMC Dallas on 3/2/26. Dealer diagnosed crankshaft thrust bearing spun. Tech pinpointed bottom-end noise via stethoscope, found excessive metal debris in oil and oil filter. Engine teardown confirmed thrust bearing failure. Required complete engine rep... Read more
Incident date: Mar 18, 2026
Motor blown up, truck shut off while driving. Loss of all power.
Incident date: Mar 18, 2026
The automatic braking system will momentarily engage. This has happened during daytime in a high contrast environment - light painting on road surface or dark shadows on road surface. Vehicle will suddenly deaccellerate then resume normal operation. This randomly happens, even at same locations. Safety is a concern since this sudden and unexpected. This sudden braking has not been reproduce by dea... Read more
Incident date: Aug 17, 2025
While driving, the steering wheel suddenly became stiff and difficult to turn, making it hard to control the vehicle. This happened unexpectedly and created a serious safety risk, as I could have lost control and caused an accident. At the same time, the braking response did not feel normal, which made the situation even more dangerous. This issue has occurred despite previous repair attempts, a... Read more
Incident date: Aug 17, 2025
While driving, the steering wheel suddenly became stiff and difficult to turn, making it hard to control the vehicle. This happened unexpectedly and created a serious safety risk, as I could have lost control and caused an accident. At the same time, the braking response did not feel normal, which made the situation even more dangerous. This issue has occurred despite previous repair attempts, a... Read more
Incident date: Aug 17, 2025
I was driving down I-5 at 75mph and the truck shut off while driving. Couldn’t get to start. Paid over $1k for a new battery cause dealership couldn’t replicate problem. Next day doing 75mph on freeway engine through a rod.
Incident date: Mar 18, 2026
consuming oil a quart every 2-3 weeks sonata hyundai in 2000 miles 3 quarts of oil were used. what happens when the motor locks up from be extremely low on oil. Possible accident! I cannot expect my wife to be checking the oil level every time she drives.
Incident date: Mar 18, 2026
The contact owns a 2022 Ford F-150. The contact received notifications of NHTSA Campaign Numbers: 23V896000 (Power Train), 25V455000 (Fuel System, Gasoline), and 26V104000 (Electrical System, Exterior Lighting); however, the parts to do the recall repairs were not yet available. The local dealer was contacted but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer h... Read more
Incident date: Mar 18, 2026
The contact owns a 2022 Ford F-150. The contact received notifications of NHTSA Campaign Numbers: 23V896000 (Power Train), 25V455000 (Fuel System, Gasoline), and 26V104000 (Electrical System, Exterior Lighting); however, the parts to do the recall repairs were not yet available. The local dealer was contacted but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer h... Read more
Incident date: Sep 5, 2024
the car has a grinding that i am not sure where it is coming from, it maybe coming from the wheel and it also has a battery problem
Incident date: Sep 5, 2024
The contact owns a 2022 Lexus NX 350. The contact stated that upon starting the vehicle, the blind spot cameras failed to properly operate. The contact stated that the Mobile App was used to activate the blind spot monitoring system while driving manually. The dealer was notified of the failure; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileag... Read more
Incident date: Mar 17, 2026
Vehicle steering wheel was off-center and the vehicle wandered whenever the road changed camber or had rough sections. The vehicle was purchased used from Carvana,. I took it in for 4-wheel alignment and the tech reported that "All adjustment hardware at rear were pretty loose", and stated that it probably left the factory this way as he saw no evidence of prior adjustments. The left rear tire is ... Read more
Incident date: Mar 11, 2026
I felt an unnatural vibration and roll to one side of the vehicle when slowing around a curve on the highway which affected my ability to control the vehicle as expected, so I took it to a mechanic specializing in Toyota. The XREAS suspension system has already failed at 36,000 miles and Toyota is refusing to assist since this is out of warranty. However, this is a known issue that you can see m... Read more
Incident date: Nov 7, 2024
Issue occurs in [XXX] during normal daily driving, including while reversing and operating the vehicle at low speeds. The malfunctioning touchscreen interferes with safe vehicle operation in parking areas, residential streets, and regular traffic conditions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Nov 7, 2024
Power steering stopped working.
NISSAN
ROGUE SPORT
(2019) - POWER TRAIN
Mar 18, 2026
Incident date: Mar 14, 2026
Bought truck 0n 12/26/2025 from lot in Michigan had it transported to Missouri. First time I drive it Check Engine comes on and goes into "Limp Mode". Had it towed to GM Dealer and they say it was the high pressure fuel pump. Got it back and check engine light comes back on then goes off then back on again. Not happy at all!!!
Incident date: Feb 3, 2026
As my [XXX] son was driving, his car, out of nowhere, stopped working and the steering wheel became incredibly hard to turn. It put him and other vehicles around him at risk as he was doing 50mph and his car suddenly stalled. No warning. No dash lights. It was hard for him to pull over to safety. We replaced the battery and tried to restart the car, then the engine started smoking. We immediately... Read more
Incident date: Oct 30, 2025
P0304 and P0306 misfiring and compression on both cylinders is 0. Both lifters have broke and collapsed. It started with a noise, once checked by the mechanic, we were told the lifter was going bad, before we could get it repaired it completely broke and that is when the check engine light came on and went off repeated times. At this time it is pouring out black smoke when driving and must have a ... Read more
Incident date: Mar 10, 2026
Manufacturer has failed or is unable to remedy this safety recall for your vehicle IN A TIMELY MANNER. The Recall was from September 16, 2025. It has now been OVER half a year with NO remedy. I live in a salty air state and the last thing I want to happen is to drive with a seat belt with reduced effectiveness. I've ALREADY been in an accident a decade ago where a woman T-Boned me. I had a 2001 Mu... Read more
Incident date: Dec 31, 1969
The fuel pump system needed to be replaced completely, although the mileage is just around 60000 miles.
Incident date: Mar 17, 2026
My [XXX] daughter and I were sitting in a parking lot while we waiting for my other child in an appointment. She was walking back and forth between the front of the car and the back of the car. Then all of a sudden I heard screaming and I looked back and she was completely folded in half in the 3rd row seats that were collapsed on her. I jumped back to try and get her out, which I couldn’t, and... Read more
1 injured
Incident date: Mar 17, 2026
Parked car sitting untouched, came out in the morning to a 2 foot wide spiderweb crack across the whole windshield. Saw through research that this is a common issue with Toyota Venzas of this year. TOYOTA refused to help or assist with this issue even though there was no impact and this is a repeated customer issue.