Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 97,402 complaints for NISSAN
NISSAN
ROGUE SPORT
(2021) - SUSPENSION
Mar 25, 2026
Incident date: Mar 24, 2026
I was driving 30 MPH down a country road and the drivers side toe link broke about putting me in the ditch
Incident date: Feb 1, 2025
While driving, the vehicle stutters during acceleration, creating hesitation and inconsistent power delivery. This occurs during normal driving conditions and has not improved after being inspected by a dealership. The issue has been reproduced multiple times and remains unresolved. The vehicle was taken in for service, but no effective repair was provided, and the condition persists. There is a... Read more
Incident date: Mar 24, 2026
The rear backup sensors no longer work and did not give any indication they stopped working. They do not detect cars driving up from behind when driving or switching lanes or objects or people behind the car anymore when you reverse. This happened without any notice or warning indications.
Incident date: Mar 11, 2026
We have occasional issues with the car coming to a very abrupt stop for no apparent reason. Typically this will happen when going through an intersection or pulling into our garage. Auto braking has been disabled in the system settings for quite some time, and in fact, each time we get in the car we see a warning that forward anti-collision braking is off. This has happened twice withing the past... Read more
Incident date: Mar 12, 2026
My 2017, Chrysler Pacifica van just stopped for no reason whatsoever scaring me to death, I was just driving with no issues then all of a sudden as, drove into a Restaurant parking lot my van just turned off on its own before I could get in parking spot. It would not restart so I had to get it tolled. Ended up spending over $3000 two different Mechanics, one being the Hawk Chrysler dealer, in Fore... Read more
Incident date: Mar 12, 2026
Subject: Safety Concern – Excessive Automatic Braking (2025 Hyundai Tucson) I am reporting a safety concern regarding the automatic braking system (Forward Collision-Avoidance Assist and Parking Collision-Avoidance Assist) in my 2025 Hyundai Tucson. The vehicle frequently applies sudden and aggressive braking in situations where there is no immediate collision risk. This occurs during normal d... Read more
Incident date: Mar 25, 2026
On [XXX] 1512PM. Drive on [XXX] with auto pilot driving. Seen on construction and hit some object driver side by front bumper , fender, Side mirror,Door and Wheel. Couldn't avoid crash by control handle. There is none of airbag action. All deployed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash
1 injured
Incident date: Dec 6, 2025
Was towing with my 2018 Ram 2500 ... truck ABS failed to engage under emergency stopping narrowly missing stopped car in front of me... truck took substantially longer to stop and brakes locked up... There is an outstanding recall on this but RAM says parts are not available... there appear to be in excess of 317,000 large heavy duty Ram trucks on the road, probably most towing heavy loads, with f... Read more
Incident date: Mar 21, 2026
I am submitting this complaint regarding a serious and ongoing safety issue with my 2017 Honda CR‑V equipped with the 1.5L turbocharged engine. While driving, the vehicle experienced sudden and unexpected power loss, creating a dangerous situation, particularly while in traffic. During this incident, the vehicle also began emitting visible smoke, indicating a serious mechanical or engine-relate... Read more
Incident date: Mar 9, 2026
6.2 Liter Engine failed at 34,000 miles. The engine failure was confirmed by Luther Brookdale GMC in Brooklyn Center Minnesota. They said the engine failed and replaced it with a new 6.2L engine as part of the recall. No warning lights, or indication of failure, some very minor noises were coming from the engine. It did not fail on the highway, but at the dealer but could have killed my family... Read more
Incident date: Oct 24, 2025
CRV Dashboard all warning lights illuminated including check engine and emissions system problem. I had to park my car and it smelled like gas. I immediately called Honda Care and I took my car to Unicars Dealer on 03/11/2026 They provided a diagnostic report, report retrieved PO172 fuel system Bank 1 too rich and P219F no 4 cyclinder air fuel ratio variation. Despite Honda issuing Service Bu... Read more
Incident date: Mar 25, 2026
The front Continental PremiumContact 6 tires, size 275/35ZR22, DOT [XXX] , developed abnormal and premature tread/shoulder failure. The condition included splitting, tearing, separation along the shoulder area, and exposed internal cords. I first raised concerns about the tire condition at about 20,000 miles. An alignment was performed at 20,142 miles, but the condition later worsened. One of the ... Read more
NISSAN
ROGUE SPORT
(2022) - BACK OVER PREVENTION
Mar 25, 2026
Incident date: Mar 1, 2025
The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline), 26V123000 (Back Over Prevention), and 26V117000 (Visibility); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted, and it was... Read more
Incident date: Oct 18, 2024
While driving down [XXX] the car started making a weird noise as we slowed down for an upcoming light. The light changed and as we started to drive again the check engine light came on and I lost power steering. I was trying to navigate the car off towards the shoulder but the car was hard to maneuver, but was able to move into the right lane. I had to drive the car slowly as to not stop the engi... Read more
Incident date: Mar 24, 2026
While driving at any time, the speedometer will instantly drop and the car feels like it's about to shut itself off. After a diagnostic with a mechanic, they stated this was the crankshaft issue; similar to a recall for other 2016 jeep compass. My vin is not currently associated with this recall notice, however based on these safety defects, it seems it should be considered under the recall
Incident date: Mar 18, 2026
Was sleeping and heard a pop looked and there was a fire under the hood tried to extinguish it got it outside on the road, and it burned to the ground basically
Fire
Incident date: Sep 25, 2025
Tires are LT275/65R20. While driving on interstate at approximately the speed limit and low 80 degree temperatures in South Carolina with proper placard pressure tire inflation checked two days prior, the truck developed a faint vibration which got worse over three or four miles. I slowed my speed and pulled over at next offramp and visually inspected truck for signs of vibration. Including loo... Read more
Incident date: Sep 19, 2024
The high-voltage battery on my 2022 Nissan Leaf is subject to Recall 25V655. The recall notice states that the battery cells can develop excessive lithium deposits, which increases electrical resistance and can cause rapid battery heating during Level 3 fast charging. Nissan instructs owners not to use Level 3 charging at all until a “remedy” is available. The issue is that the remedy describe... Read more
Incident date: Dec 1, 2025
HONDA PILOT 2018 87K MILES DIAGNOSED WITH DTC P0741 TORQUE CONVERTER Vehicle has experienced severe and recurring drivability issues on more than one occasion during normal driving conditions. While attempting to change lanes, the vehicle exhibited delayed acceleration and loss of power. When accelerating from a stop sign, the vehicle bucked and lagged, followed by sudden and unintended forward pr... Read more
Incident date: Nov 1, 2025
Engine issues started the third month after sales. Jerking, shaking, declining performance, metal clicking noise, loss of power while driving. Kia has been working on the car for a year.
Incident date: May 18, 2025
Driving on the highway, my dashboard lit up like a Christmas tree. Car started having white smoke at tail pipe. Check engine lit blink 5 times. Had 4 kids under 14 years old in car. Almost got hit trying to merge over. Turns out misfire cylinder 4. Head gasket. Only 81,000 miles. I have owed 5 months. Car currently at Honda, they want almost 4,400 to repair. But apparently, Honda is aware of these... Read more
Incident date: Mar 21, 2026
abs and traction control not working due to a recall with no parts available causing my truck to not stop correctly the dealership where i got the truck will not do anything about it and just keep telling me there are no parts available and thats there is nothing they can do about it
Incident date: Mar 21, 2026
I am reporting a recurring safety-critical failure. On two separate occasions, the vehicle has experienced a total electrical and mechanical shutdown while in operation. During these events, the 12V power system fails completely, turning off all instrumentation and, most critically, the electronic power brake assist. This results in a 'hard pedal' condition where the vehicle is nearly impossible t... Read more
Incident date: Mar 21, 2026
I am reporting a recurring safety-critical failure. On two separate occasions, the vehicle has experienced a total electrical and mechanical shutdown while in operation. During these events, the 12V power system fails completely, turning off all instrumentation and, most critically, the electronic power brake assist. This results in a 'hard pedal' condition where the vehicle is nearly impossible t... Read more
Incident date: Nov 12, 2025
While driving between [XXX] and [XXX] , the vehicle suddenly lost fuel. The estimated miles to empty started to drop rapidly from 70 miles to 50 miles within minutes. At a safe point, I pulled over, there was no pooling of fuel under the vehicle, no other warning lights were issued. I turned around to return to [XXX] , the engine stalled and ran out of gas at mile marker 18 just north of [XXX]... Read more
Incident date: Sep 16, 2025
MY 2026 GMC Sierra AT4 1500 6.2 L87 engine had a catastrophic failure with only 3347 miles. It stalled twice while driving home, when pulling into my driveway it stalled a third time and would not start after that. Before having my vehicle towed to the Dealer from my home I connected my code reader and it posted code P0016. After being diagnosed by the dealer they informed me I needed an entire n... Read more
Incident date: Sep 16, 2025
I purchased a vehicle from a private seller on offer up. The seller stated the vehicle was clean title, he also stated the vehicle was low mileage with 112,000. When I got the vehicle the tire sensor was showing on the dash and the air bag sensor. After purchasing the vehicle I later found out the vehicle was salvage, and the mileage is also roughly 180,000 miles or more.
Incident date: Mar 14, 2026
While driving my 2022 GMC Yukon Denali at interstate highway speed, the engine suddenly failed without any prior warning. At the time of the incident, the vehicle had approximately 65,000 miles. There were no warning lights illuminated before or during the failure. The engine immediately began running rough, produced abnormal knocking/ticking noise, and then completely lost power. This created a... Read more
Incident date: Mar 23, 2026
The vehicle is experiencing excessive engine oil consumption. The engine was found by the dealership to be low by 3 quarts of oil after about 1000 miles during an oil consumption test, indicating abnormal oil loss. The suspected failure involves internal engine components, possibly piston rings, allowing oil to enter the combustion chamber and burn. This condition creates a safety risk because the... Read more
Incident date: Jan 1, 2025
My sons seatbelt got caught in the holder an when I pulled it out, the seatbelt frayed compromising the safety
Incident date: May 11, 2025
TIPM. Faulty Module, causing ignition/run power loss while driving.
Incident date: Dec 25, 2025
both rear springs broken at the front eye mounts. the rear leaf springs hold the rear axle in place need I EXPLAIN MORE? I have not had the truck inspected, I have been in the automotive industry for over forty years. I first heard a noise from the springs when entering a parking lot and drove over a curb. No electronics attached to the springs.
NISSAN
PATHFINDER
(2024) - UNKNOWN OR OTHER
Mar 23, 2026
Incident date: Mar 23, 2026
I received a letter stating that there was a recall emissions/catalyst efficiency,I have called a fiat dealership several times to get this fixed and it never did, now I am seeing that there is no recall now. So I'm confused on what's going on. U90 is the emissions recall number.and letter said there are others w80
Incident date: Mar 20, 2026
Continuation of Complaint Number: XXX, submitted electronically to NHTSA on 3/9/2026, 12:43:36 PM. I have the Dealership Report, please find attached and add it to my original complaint. The findings match the Technical Service Bulletin: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Mar 20, 2026
I've been reading the reports that there could be a recall for transmission issues in 2016 F150's. I've noticed similar issues as what's been reported. This is irregular shifting, down shifting hard at times, and irregular shifting in cruise control.
Incident date: Mar 20, 2026
On March 21, 2026 while traveling at approximately 70 mph on a public highway, the vehicle experienced a sudden and total loss of propulsion. The vehicle stalled in active traffic, creating an immediate and life-threatening hazard. Following the stall, the vehicle’s system failed, and the vehicle would not engage any gear, including “Park” or “Neutral.” Consequently, the vehicle could no... Read more
Incident date: Mar 23, 2026
I am reporting a failure of the fuel pump system in my Volvo vehicle, which currently has approximately 60,000 miles. The failed component is available for inspection upon request. The issue was confirmed by an authorized Volvo dealership, which diagnosed the fuel pump as defective and requiring replacement. This appears to be a premature failure given the mileage and proper maintenance of the ve... Read more
Incident date: Mar 10, 2026
Well taken care of 2020 trailboss upper control arm completely failed driving down the interstate with family in the truck. Suspect defect from ball joints. Only 68k miles. No warnings. Tire fell into suspension causing thousands in damage. Had to be towed. At high speed we could've all been killed. Seen multiple reports online of similar ball joint/ control arm failures. This needs to be addresse... Read more
Crash
Incident date: Feb 27, 2026
The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was an abnormal fuel odor coming from the vehicle. The check e... Read more
Incident date: Mar 1, 2026
The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was an abnormal fuel odor coming from the vehicle. The check e... Read more
Incident date: Mar 20, 2026
The contact owns a 2013 Ford F-150. The contact stated that the transmission failed to shift into gear and the vehicle was pulled over to the side of the road, turned off, and restarted after a while, and the transmission shifted properly. The contact used a scanner to reset the system, and the transmission shifted properly while driving approximately 50 - 60 MPH. The speedometer rose to 100 MPH... Read more
NISSAN
PATHFINDER
(2025) - ENGINE
Mar 23, 2026
Incident date: Mar 23, 2026
Driving south on [XXX] and was hit on the front driver side by a vehicle that jumped lanes while traveling north bound on [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NISSAN
PATHFINDER
(2025) - STRUCTURE:BODY
Mar 23, 2026
Incident date: Mar 23, 2026
Driving south on [XXX] and was hit on the front driver side by a vehicle that jumped lanes while traveling north bound on [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Mar 23, 2026
The contact owns a 2015 GMC Yukon XL. The contact stated that while driving 70 MPH and exiting the highway, the brake pedal was depressed but the brake pedal was stiff and stuck, requiring that the transmission be shifted to neutral(N), and to stand on the brake pedal with both feet. The contact continuously pumped the brake pedal, but the vehicle slowly responded and almost crashed into other veh... Read more
Incident date: Mar 20, 2026
Navigation system gives incorrect directions including wrong freeway exits and and incorrect home location ( off by about 300-500 feet ) . This creates a safety hazard while driving. Vehicle has been taken for repair about six times , but the issue remains unsolved. Dealer com bined multiple visits into fewer repair orders.
Incident date: Mar 20, 2026
On March 13, 2026, Friday, at about 3:00 pm, was driving XXX on US XXX toward the XXX stop and go traffic backup for several miles. Sun was behind direction of traffic flow. Temperature was low-mid 50s and road was dry and no rain or snow. Winds were 10-15 mph with gusts to 25 mph. Road was 3 lanes in the east direction with one lane closed. Attempting to keep about a 3 foot distance from car... Read more
Crash
Incident date: Jan 15, 2026
Engine malfunction cause low oil pressure and cause a catastrophic failure and lock brakes up multiple people i know have had same issue as me and it due to a manufacturer error on oil gallery bolts backing out and causes rockers not to get proper oil and chews cams up
Incident date: Dec 8, 2025
Rear differential failed, multiple complaints with this vehicle online but no recall yet?