Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 96,425 complaints for NISSAN
Incident date: Jan 8, 2026
When driving vehicle into sunlight a system warning light displays saying “ Driving Aids temporarily disabled, poor visibility. This warning has displayed during all day parts and occurs immediately when the sun is directed at the front of the car. Have had the car at the dealership and showed them pictures of warning light. Dealer noted car did not exhibit customers concern at this time. I do... Read more
Incident date: Jan 1, 2026
The Integrated Charge Controller Unit (ICCU) failed at 7622 miles, causing the pyrotechnic fuse to fail as well. The vehicle was towed to the nearest Hyundai dealer. Repairs took 2 and 1/2 weeks due to parts availability. My wife, who was driving at the time, could have been stranded. Fortunately, the failure occurred close to our home. The dealer did confirm the fault code and failure of the ICCU... Read more
Incident date: Jan 3, 2026
This is the second time in the last 45 day that we have had a report of the front end "popping". We took 1 vehicle to Nissan of Murfeesboro and they replaced both front shaft assemblys. This vehicle was taken to Newton Nissan and they had to do the same repair on this vehicle. I have 12 of the year, make model in our fleet and have serious concerns
Incident date: Aug 15, 2024
245/35 ZP 19 89Y With only 16,000 miles on this vehicle, the sidewall began to bulge, and then tore, with zero damage to the rim of the wheel, and all air was lost. Luckily it is a run flat tire so it didn't completely deflate, however, I had great concern that with the tear the tire might roll out of the rim on a turn possibly causing an accident or at least a damaged rim. The dealer said they ... Read more
Incident date: Jan 14, 2026
This has happened to me at least 6-7 times since owning as Jan 2024. Occasionally when stopped at stopped sign or red light, upon releasing brake and pressing gas pedal the engine will stall or stutter causing the vehicle to either hesitate to go and then launch or hesitate and not do anything. This is an issue as it has happened to me when trying to cross a divided highway and it stalling as I'... Read more
Incident date: Oct 21, 2025
When accelerating from a standstill, the car hesitates for 1 to 2 seconds after I press the accelerator pedal. This is a safety concern, especially when merging onto the highway (we have stoplight-controlled merge lanes where I live), where accelerating the vehicle is essential to a safe merge into traffic going 65+ mph. There have been no warning lamps.
Incident date: Oct 21, 2025
The software for the ProSystem is flawed. When using the "lane keeping" part of the software, the vehicle, during a curve, will go to the left or right solid or dotted line, as appropriate, and exceed that limit by at least 2 feet, then sharply turn and go to the opposite solid or dotted line and exceed that limit by at least 2 feet. The vehicle will then oscillate between the two line for up to ... Read more
Incident date: Oct 21, 2025
The software for the ProSystem is flawed. When using the "lane keeping" part of the software, the vehicle, during a curve, will go to the left or right solid or dotted line, as appropriate, and exceed that limit by at least 2 feet, then sharply turn and go to the opposite solid or dotted line and exceed that limit by at least 2 feet. The vehicle will then oscillate between the two line for up to ... Read more
Incident date: Jan 15, 2026
I am in Virginia and received a recall code C0020-01 for general abs fault. The truck continues to beep alerting me of this fact. I need replacement of the hcu. Which i have been told controls the breaking hydraulics. To me this seems to be of concern and could easily cause an accident and injury. This has been occurring since August of 2025 and I have been in contact with the dealership, Bl... Read more
Incident date: Jan 14, 2026
While backing up the front brakes screech terribly. This problem is constant. Every time you reverse and brake.
Incident date: Dec 12, 2025
The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags). The local dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and informed that parts were in the warehouse, but no assistance was provided. The contact had no... Read more
Incident date: Dec 29, 2025
The contact owns a 2014 Ram 1500. The contact stated that while his wife was driving approximately 45 MPH and entering the freeway, the driver heard an abnormal popping sound, and it felt as if the vehicle had been rear-ended. The message "Throttle Alert" was displayed, and the vehicle failed to exceed 50 MPH while depressing the accelerator pedal. The driver was unable to pull over to the side of... Read more
Incident date: Dec 29, 2025
On December 29th 2025 I was driving the vehicle in a residential area approximately 40 MPH. The Interior ABS warning lights illuminated. I could here a banging noise coming from the back of the Vehicle. I took the vehicle to a Nissan Dealership who inspected it and said the entire rear braking system including rotors bubs sensors and axle were damaged and needed to be replaced. The dealership stat... Read more
Incident date: Jan 1, 2026
There is a major problem with certain year Hyundai vehicles from 2016-2021 with the engine burning oil and clogging up the exhaust. My moms vehicle has been at dealership for evaluation and combustion cleaning multiple times and the problem still continues. There has been times where she is driving car and it starts to bog down and loose power which is a safety issue especially if on highway. The ... Read more
Incident date: Jan 11, 2026
My 2024 Jeep Grand Cherokee 4xE has been at the dealership service center since [Date] due to the recall identified as NHTSA Campaign 25V766000. The component involved is the engine, which is still installed in the vehicle and available for inspection upon request. The recall notice states that debris inside the engine may cause engine failure, resulting in loss of drive power or an engine compart... Read more
Incident date: Jan 11, 2026
Upon entering drivers side front door and closing door the rear hatchback window glass shattered falling inside and outside on driveway.
Incident date: Jan 11, 2026
Upon entering drivers side front door and closing door the rear hatchback window glass shattered falling inside and outside on driveway.
Incident date: Jan 1, 2024
Tesla Supervised Self Driving (FSSD) update 14 removed the ability for the vehicle operator to set speed targets. Additionally, their system is unable to accurately determine speed limits for many roadways. The discrepancy between FSSDs perceived speed limit and actual speed limit can be as much at +/- 25mph. The discrepancy can occur suddenly and at any time during a drive, even on stretches of r... Read more
Incident date: Jan 1, 2024
It’s the ABS Module not for sure what exactly is wrong with it but it does not function like it should. Also if you look at other vehicles of the same model just different year why was it changed like a different design entirely. What it does is I don’t get full brake power or pressure like half at this point you stop but it’s a slow rolling stop or something. Makes me believe there was ... Read more
Incident date: Oct 1, 2025
ICCU failed while driving, car limited speed immediately. This was after software recall was preformed a few months prior. Car went limp mode and repairs are going to take an indefinite time.
Incident date: Jan 13, 2026
As I was pulling into a parking space in a parking garage, the vehicle's engine revved, tires squealed and then the vehicle propelled forward on its own, without my foot being on the accelerator. The vehicle only stopped when it hit a support column and the wall of the parking structure. There was extensive damage to my vehicle and to the parking structure wall. My safety and the safety of other... Read more
Crash
Incident date: Dec 5, 2025
Brake pedal bolt came loose and fell off. Brake pedal was difficult to use. There was a recall for this issue on 2015-2016 2500 and 3500 series trucks but not 1500 series. I have a video of the brake pedal condition but it will not let me upload it.
Incident date: Jan 7, 2026
. Over consumption of oil causing engine failure
Incident date: Jan 14, 2026
While driving at freeway speed under clear weather conditions with no traffic or debris, the panoramic glass roof on my 2024 Mercedes-Benz AMG EQE SUV suddenly shattered without warning. There was no impact or external cause. The glass appeared to explode from the inside out and fell into the vehicle, creating a serious safety hazard. The dealer denied warranty coverage and stated it was not a man... Read more
Incident date: Jan 9, 2026
Traveling at 70 mph on I-5, Washington State, a warning message telling us the braking system was compromised, referencing "VSA", part so the stability control system. We pulled over and turned the car off, deleting the message. Within two miles of proceeding along the road the display presented a message saying the parking/emergency brake was malfunctioning, at 70 mph. Three days later my wi... Read more
Incident date: Jan 9, 2026
Back window glass spontaneously exploded. there was only a temperature difference of around 20 degrees, nothing crazy and the back window exploided out
Incident date: Aug 10, 2025
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle unexpectedly stalled with the message "Transmission Overheating" displayed. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The contact stated that the failure persisted. The manufacturer was not contacted regarding the failure. The failure milea... Read more
Incident date: Jan 1, 2021
The oil pan leaking is a known problem with their design. It is a problem because of them using a plastic part meeting a aluminum part. They know its a problem. If the leak in the pan continues to leak and oil can contact the hot exhaust and cause a fire, or if enough oil was to leak out while driving, the engine could seize and cause the truck to go out of control.
Incident date: Jan 12, 2026
I purchased my 2017 Hyundai Santa Fe Sport secondhand from CarMax and have maintained it regularly with timely oil changes and tune‑ups. Despite this, the vehicle is burning oil at an extreme rate—approximately 1 quart every 378 miles. My local Hyundai dealership confirmed this through three consecutive 1,000‑mile oil consumption tests, all showing excessive oil loss far beyond normal operat... Read more
Incident date: Dec 13, 2025
My transmission failed for the 2nd time, possibly due to the recall involving the bushings. My engine has oil leaking from the head gasket, I read it could be due to the coolant overheating and getting into the engine. My cruise control doesn't work, when i press lower speed it shifts higher and vice versa.
Incident date: Dec 13, 2025
My father is a mechanic when I bought this car the first thing we noticed is it had a problem with actually driving so we tried fixing a couple things to get it to drive no matter what we do the car lags I cannot step on the pedal hard enough in some cases I have almost been hit I have two kids this car is absolutely a danger on the road. As I was driving my children to school the wheel became ver... Read more
Incident date: Dec 13, 2025
My father is a mechanic when I bought this car the first thing we noticed is it had a problem with actually driving so we tried fixing a couple things to get it to drive no matter what we do the car lags I cannot step on the pedal hard enough in some cases I have almost been hit I have two kids this car is absolutely a danger on the road. As I was driving my children to school the wheel became ver... Read more
Incident date: Jan 12, 2025
Faulty engine, head gasket failure and needing total engine replace at 83,000 miles
Incident date: Dec 5, 2025
Driving around town and the car just dies on me. I had my kids with me in the car this time when it happened. This is now getting scary when my car is my daily driver and I should not have to worry if I have my kids in the car when I drive it and it just dies. If my kids get hurt due to an accident from this dang recall that is taking MONTHS to get any remedy I should be able to get out of my leas... Read more
Incident date: Jan 12, 2026
ABS,BRAKE Warning lights on. Brakes locked up during emergency stop which resulted in loss of steering control. Cleared ABS code and it immediately reappears. Appears ABS Module is defective. When I called dealership to order ABS module was told not available due to engineering hold. I know other year Ram models have active recall on same issue and component.
Incident date: Oct 24, 2025
The transmission has started making a whining sound just like the cars/transmissions effected buy the TSB from Toyota related to 8-speed auto transmission failures. My dealer said they have seen a lot of them and mine sounds like it, but they claim I'm not part of the TSB allowing for replacement. Toyota has a real problem with the transmissions in 2018 highlanders but they refuse to fix the pro... Read more
Incident date: Jan 1, 2024
While slowing down vehicle felt as if it was put into park momentarily, which cause car to slide on ice. After reading the recall, I am certain that the transmission failed. Car was towed to Ray Skillman cheverolet on south post road in Indianapolis, to which they already ran the vin and agreed to perform the recall. After they realized it was a more serious problem than software, they refused to ... Read more
Crash
Incident date: Jan 1, 2024
At about 120,000 miles, my transmission started searching for gears shattering going in limp mode while in drive and then ultimately dying while on the highway. Also, my leaf springs are completely loose. You can just pull them out when you have the truck up on the lift.
Incident date: Jan 1, 2024
Engine coolant system failed, overheated car instantly. Had to get hoses, sensors, thermostat replaced. Possible fire, smoke was present, car had to be turned off immediately. Not the safest. Little to no warning from fine to dead.
Incident date: Jan 12, 2026
Extreme throttle hesitation, and lag at low speeds. Causes a safety risk when in traffic or starting to stop situations due to the delay between when the driver presses the throttle pedal and when the vehicle moves. Often times the vehicle lunges aggressively. It happens every time you drive it.
Incident date: Dec 11, 2025
Intergrated Charging Control Unit has failed. This is a safety related issue because it’s failure can make the vehicle immediately inoperable which does not allow the driver any time to safely pull to the should have the roadway.
Incident date: Dec 5, 2025
I am reporting a serious safety concern involving a 2021 Lincoln Navigator with factory equipment only. After snowfall, during factory remote start, the vehicle produced a hot/burning smell, and I observed visible melting and bubbling of multiple driver-side and passenger side exterior pillars. The vehicle has a factory sunroof and no aftermarket electronics or modifications. The melting appear... Read more
Incident date: Dec 5, 2025
Nissan Leaf experienced large state of charge fluctuations while driving. State of charge was jumping up and down rapidly. Vehicle was taken in to Alpine Nissan in Federal Height, Colorado. Car was diagnosed with a cell imbalance across multiple cells which coincides with recall number R24B2 (NTHSA - 24V-700). I have been trying for weeks to get Nissan Consumer Affairs to give me a solution for th... Read more
Incident date: Oct 12, 2025
UNKNOWN - I noticed DASHBOARD crack over time and the AIR BAG light remain on at all times. The AIR BAG light on the passenger side shows OFF. The entire dashboard is cracked. I fear that I can no longer drive my car distances due to air bag issue. I did not report the issues to a dealer yet, I was waiting until next oil change time. I do not know the date that it started.
Incident date: Oct 12, 2025
Didn't know what the list this one but at a certain speed on the highway the hood latch comes loose unlocks, and my backup camera All of a sudden doesn't always work, sometimes the screen is completely black... Also the sensor that tells you that a car is too close to you keeps turning itself off and then when you check the radar sensor to make sure that it's clear of debris there's no debris but ... Read more
Incident date: Oct 12, 2025
Didn't know what the list this one but at a certain speed on the highway the hood latch comes loose unlocks, and my backup camera All of a sudden doesn't always work, sometimes the screen is completely black... Also the sensor that tells you that a car is too close to you keeps turning itself off and then when you check the radar sensor to make sure that it's clear of debris there's no debris but ... Read more
NISSAN
PATHFINDER
(2024) — ENGINE
Jan 12, 2026
Incident date: Jan 12, 2026
My vehicle was part of the recall N25494000 L87 Engine loss of propulsion. Vehicle went in for recall on Sep-30th 2025, PicoScope Inspection was done and vehicle passed. Oil was changed to 0W 40 with new oil filter. Dec-26/27 of 2025 vehicle started stalling, for no reason but no Engine light. The dealer said there was no problem because there was no engine light, so there was no way to find out... Read more
NISSAN
PATHFINDER
(2024) — VISIBILITY/WIPER
Jan 12, 2026
Incident date: Jan 12, 2026
Car has many problems with battery. The dealership stated the wires are coated with soy, which is a food source for rodents. I've had to get the wires replaced in the car but continue to have problems with the battery. I've had multiple times when the car is dead and needs a jump. The wiper fluid pump also recently stopped working. I'm not sure how the car has not been recalled yet, with coating f... Read more
Incident date: Jan 8, 2026
When attempting to activate the parking brake there is no response from the vehicle. No matter how many times in attempting to activate the parking brake it would not activate. The only way to successfully activate the parking brake was if "auto hold" was on and i turned off the vehicle. i have a safety concern regarding this matter as the vehicle could potentially roll away if the car is unattend... Read more
Incident date: Oct 29, 2025
Loud clicking and thumping noises from area of wheel drive axles. This predominantly occurs when the front wheels are turned off center. Clicking in axles and loud thumping in the chassis are enhanced with acceleration.