Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 96,425 complaints for NISSAN
Incident date: Jan 28, 2026
My vehicle has been receiving these important safety recall since July of 2025. Everytime that I call ( 18 times ) for an appointment to fix this recall notification, I CAN NOT get a appointment. I live in Pittsburgh and we are experiencing the coldest temperatures in 30 years. I do not want my engine to give out with my grandkids in the vehicle. Please assist !
Incident date: Jan 1, 2026
Yesterday, January 30, 2026 as I was driving (approximately 30mph) my car seized, came to a stop, dashboard lit up with multitude of words/symbols. After approximately 15 seconds I was able to use the gas pedal and the car drove. My safety was at risk, this sudden stop jolted me hard. If there was another vehicle behind me I would have been hit. The warning messages were so quick and cleared ... Read more
Incident date: Jan 30, 2026
My vehicle is included in NHTSA Recall 25V099 / Kia SC336 for defective piston oil rings. The vehicle has experienced stalling, loss of power, knocking noises, and oil consumption. The engine behavior is unsafe and consistent with recall-related engine damage. Kia closed my case based on a dealer’s subjective noise judgment, but no mechanical engine testing (oil consumption, compression, or cyl... Read more
Incident date: Feb 3, 2025
Vehicle experiences sudden unintended stopping and loss of propulsion. There are known safety recalls with no available remedy. Vehicle is unsafe and inoperable. Smoke/burning odor present. Children were in the vehicle during incidents. Manufacturer has not provided a fix. I was on my way to work towards the end of September with a SEMI behind me and it stopped out of the blue while driving! Thank... Read more
Incident date: Aug 16, 2025
Traveling on interstate, 60 mph. All of a sudden, I heard a loud noise followed by a thump. Managed to get off the exit and pulled over onto the shoulder. Noticed the sidewall had separated from the tread of the tire. 5343 miles on vehicle. Original equipment tires.
Incident date: Aug 16, 2025
Summary of Incident: On August 16, 2025, while my daughter was operating the vehicle at approximately 35 MPH, the front driver-side wheel detached entirely from the vehicle, resulting in a catastrophic loss of control and the vehicle being declared a Total Loss. Technical Details & Safety Hazard: The vehicle had undergone a comprehensive wheel and brake service at a licensed dealership, Ron Tonki... Read more
Crash
Incident date: Sep 30, 2025
The contact owns a 2016 Hyundai Santa Fe Sport. While driving at an undisclosed speed, there was an abnormal odor coming from the vehicle. The contact stated that the engine was consuming an excessive amount of engine oil. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that on a separate occasion, while driving at an undisclosed speed, there wa... Read more
Incident date: Sep 30, 2025
The high-voltage battery on my 2021 Nissan LEAF is subject to Recall 25V-655/R25C8. The recall notice states that the battery cells can develop excessive lithium deposits, which increase electrical resistance and can cause rapid battery heating during Level 3 fast charging. Nissan instructs owners not to use Level 3 charging at all until a “remedy” is available. I have attempted to have the c... Read more
Incident date: Sep 30, 2025
The high-voltage battery on my 2021 Nissan LEAF is subject to Recall 25V-655/R25C8. The recall notice states that the battery cells can develop excessive lithium deposits, which increase electrical resistance and can cause rapid battery heating during Level 3 fast charging. Nissan instructs owners not to use Level 3 charging at all until a “remedy” is available. I have attempted to have the c... Read more
Incident date: Dec 16, 2025
Bracket for Right rear differential cracked and broke in two separate places. causing a severe banging noise when turning right or left and or going from backing up to forward motion. have video and Toyota report . never went over any pot holes and was in driveway when noise started backing up. vehicle currently at freehold Toyota dealership service dept. component item was seen by service mngr, ... Read more
Incident date: Sep 27, 2025
Since I acquired the vehicle at around 100k miles, there is a transmission shift wobble at 30mph, 40mph, 45mph, 60mph and 65mph. I drove a manual transmission for over 10yrs prior to this vehicle and when this transmission wobble happens, I just reved a bit and let the gas go so it shifts better into the next gear. I just got used to it, my worry began when the wobble would happen while on cruise... Read more
Incident date: Sep 27, 2025
My 2021 Nissan Versa was struck at high speed while parked and required extensive repairs that exceeded the vehicle’s value. After the repairs, the transmission began acting erratically. The car shudders, hesitates, and feels unstable while driving. Acceleration is unpredictable and the vehicle does not feel safe or reliable. These issues were not present before the collision and have continued ... Read more
Crash
Incident date: Sep 27, 2025
My 2021 Nissan Versa was struck at high speed while parked and required extensive repairs that exceeded the vehicle’s value. After the repairs, the transmission began acting erratically. The car shudders, hesitates, and feels unstable while driving. Acceleration is unpredictable and the vehicle does not feel safe or reliable. These issues were not present before the collision and have continued ... Read more
Crash
Incident date: Sep 20, 2024
After the recall for the worm gear the steering wheel feels disconnected from the steering rack when making turns at 30 ish mph( like making half circle on ramps) only for a second or two and goes back to normal after completing the turn. I’ve taken it to the dealer and waiting for an update
Incident date: Sep 20, 2024
Nissan has reported than some cars could abruptly catch fire while DC fast charging due to excessive lithium deposits within the battery cells. In certain circumstances, those excess deposits could create additional electrical resistance while fast charging, overheating the battery pack and causing a fire. The NHTSA's reference number is 24V-700. This problem was first discovered in 2024 and offi... Read more
Incident date: Sep 20, 2024
Nissan has reported than some cars could abruptly catch fire while DC fast charging due to excessive lithium deposits within the battery cells. In certain circumstances, those excess deposits could create additional electrical resistance while fast charging, overheating the battery pack and causing a fire. The NHTSA's reference number is 24V-700. This problem was first discovered in 2024 and offi... Read more
Incident date: Aug 1, 2025
I have gone in for service many times since this recall was released and have been told each time that they do not have the pats.
Incident date: Jul 9, 2025
The contact owned a 2021 Jeep Grand Cherokee. The contact stated that while making a left-hand turn, the wheels on the vehicle failed to follow the trajectory of the movement and failed to function as intended, and moved toward the curb. The vehicle came to a stop when it hit the curb. It was unknown if any warning lights were illuminated. The driver-side and passenger-side air bags did not deplo... Read more
Crash
Incident date: Jan 1, 2026
The vehicle experienced a loss of propulsion 2 times when idol at traffic lights due to an uncommanded shift into neutral while stopped at a traffic light, requiring the vehicle to be restarted to regain drive. These events occurred after a longstanding history of front end vibration and grinding noises that have been repeatedly reported to a GM authorized dealer since October 2024. The most recen... Read more
Incident date: Nov 17, 2025
If I am trying to park and going like 10 miles an hour and start turning the steering wheel, it starts shaking. And it does it every time.
Incident date: Nov 17, 2025
My car keeps having sensors go out. Such as the tire pressure sensor and fuel compression sensor I think is what they called it anyways. They start to go up a hill. And my car loses all speed and slows way down my traction control. Don't turn on when it's supposed to. And needs to my cruise control, quit working when this went out. And my engines started sounding louder, which is weird because it'... Read more
Incident date: Nov 17, 2025
My car keeps having sensors go out. Such as the tire pressure sensor and fuel compression sensor I think is what they called it anyways. They start to go up a hill. And my car loses all speed and slows way down my traction control. Don't turn on when it's supposed to. And needs to my cruise control, quit working when this went out. And my engines started sounding louder, which is weird because it'... Read more
Incident date: Jan 23, 2026
I was leaving my home and was pulling out of my driveway when my vehicle suddenly caught fire. I was able to exit the vehicle with no injuries and called the fire department to put out the fire. the vehicle was a total loss. There were no warning signs, the car just caught on fire in the engine and spread fast.
Fire
Incident date: Jan 23, 2026
On Friday, January 23, 2026, at approximately 6:41AM, I was going to Starbucks located at 5378 W. Rosecrans Ave Hawthorne, CA 90250. My partner and I were talking, I was just about to exit to get my coffee then we heard a loud “pop” like a gun shot, and then the sound of shattering glass. We jumped, frighted, startled by the sound, immediately looking over at the back seat of my car window. We... Read more
Incident date: Dec 1, 2025
The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a... Read more
NISSAN
ROGUE SPORT
(2021) — ENGINE
Jan 30, 2026
Incident date: Jan 22, 2026
Purchased brand new 11/2023, immediately started with electrical problems 01/2024, also would put car in reverse and car would cut off, was dropped off at service but never given a reason for the issue or a repair. 01/2025 car had acceleration issues, dropped off at service and was given a rental and given car back with no explanation. 6/2025 car went into limp mode and was towed to service where ... Read more
Incident date: Jan 24, 2026
On January 7, 2026, shortly after delivery of a used 2015 Hyundai Tucson (VIN [XXX] ), the vehicle experienced immediate mechanical failure while being driven, resulting in sudden loss of power and drivability. Multiple warning lights illuminated on the dashboard at the time of failure. The vehicle became disabled and left the occupants stranded roadside in Fairhope, Alabama. The exact component ... Read more
Incident date: Jan 24, 2026
Rear windshield exploded without anything to promote this. There was not any rocks or pebbles that hit it, the glass just shattered.
Incident date: Jan 27, 2026
On January 14, 2026 while driving on highway fast lane warning light came on that engine was going to shut off and withing a few minutes it did. I managed to pull over off the freeway before engine completely shut off. Turned everything off and waited about five minutes and turned car back on. Car ran with engine warning lights on. Took it to Carl Burger Dodge but they could not check in the ca... Read more
Incident date: Jan 29, 2026
My 2025 Toyota Sienna Limited is subject to NHTSA Safety Recall25V668 (Toyota Recall No. 25TA12 (Interim Notice 25TB12)) regarding improperly welded second-row seat rails. The recall notice, which was mailed on 11/21/2025 and received by me the first week of December, 2025, states that these welds may fail in a high-speed collision, preventing the seats from restraining occupants and increasing th... Read more
Incident date: Jan 29, 2026
I was in an accident that I hit a guardrail once going 70 mph and then bounced off and hit the guardrail and none of my air bags deployed.
Crash
1 injured
Incident date: Jan 29, 2026
I have taken my vehicle in 2 or 3 separate times since June 2025 to get this recall done, and Gwinnett Place Nissan keeps making excuses as to why they cannot do the recall for me. Now my vehicle is on the side of the road broken down because they failed to complete my recall multiple times
Incident date: Jan 29, 2026
There is a distinct click when the steering wheel is center (car going straight). there is a click and a notch feeling when you turn the wheel back and forth from center. Appears to be a common problem with the Kia Souls from 2010 - 2015. (Flexible rubber steering coupler) Dealer is charging $688 to change this $12 part. Dealer also mentioned it is important to fix because as it gets worse you c... Read more
Incident date: Jan 29, 2026
New leased 2025 Nissan Murano vehicle 7,386 miles with recent software upgrade by Nissan dealer, Keyport, New Jersey. As I accelerated from a complete stop, the vehicle experienced an unintended increased excessive speed acceleration and when I applied the brakes to slow the vehicle, the acceleration wouldn't stop knocking me back into my headrest hurting my neck and right ankle. I had to shut off... Read more
1 injured
Incident date: Jan 24, 2026
The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact also stated that the trunk failed to open using the fob key remote control or the interior trunk but... Read more
Incident date: Jul 29, 2025
The contact owns a 2019 Ram 1500. While driving at an undisclosed speed, the sun visor frequently fell, obstructing the driver’s view of the roadway, creating a safety hazard. The vehicle was taken to a dealer for inspection, but the vehicle remained unrepaired. The manufacturer was notified of the failure. The failure mileage was approximately 71,000.
Incident date: Jan 29, 2026
See attached document for complaint.
Incident date: Jan 15, 2026
My 2024 Cadillac EV is only 9900 miles. I was driving the car on Sunday Jan 11, 2026 with my family when we noticed smoke filled inside the cabin. My 3 children (a [XXX] , a [XXX] old, and a new-born who is [XXX] old) were in the car; they inhaled the smoke. We evacuated the car and called onstar for assistance - who towed the car. The smoke originated from the tailgate of the car. Alarmingly, ... Read more
Fire
Incident date: Jan 15, 2026
AEB system is initiating emergency braking at random times. Both on surface street, and the freeway on ramp. With and without weather, and without any obstacles or cars in the way. The vehicle comes it a complete stop when this happens and puts the driver in significant danger. At this point the dealer observed warning code on the dashboard, but it did not engage. Message relating to that the AE... Read more
Incident date: Jan 29, 2026
My 2022 Range Rover Sport had a Charging System Fault Detected warning light come on out of the blue. 5 mins late power steering was not working, then out of nowhere the car died in the middle of a dangerous intersection. It had to be towed 25 miles to where it is under warranty. The DC convertor part s back ordered and there is no date for when it will be available. It has already been a month, w... Read more
Incident date: Jan 10, 2026
Shifter module problems.. the car jerks hard between shifts. The car reversing on it own and wont stop. Warning light in dash "service shifter soon"
Incident date: Jan 10, 2026
I am submitting a vehicle defect complaint pursuant to 49 U.S.C. Chapter 301 regarding a potential safety related defect involving engine, electrical, and powertrain systems. The vehicle experienced early engine and electrical malfunction at relatively low mileage, requiring replacement of the engine wiring harness and removal and reinstallation of the engine and transaxle assembly. These are majo... Read more
Incident date: Jan 10, 2026
I am submitting a vehicle defect complaint pursuant to 49 U.S.C. Chapter 301 regarding a potential safety related defect involving engine, electrical, and powertrain systems. The vehicle experienced early engine and electrical malfunction at relatively low mileage, requiring replacement of the engine wiring harness and removal and reinstallation of the engine and transaxle assembly. These are majo... Read more
Incident date: Jan 29, 2026
The contact owns a 2023 Honda Accord. The contact stated that while driving at various speeds, there was an abnormal sound coming from under the passenger’s side dashboard. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed; however, the cause of the failure was not identified, and an oil change was performed. The vehicle was taken to another loca... Read more
Incident date: Dec 19, 2025
All four cylinders misfired in my car while driving causing the catalytic converter and all four fuel injectors to need to be replaced. My car suddenly stopped driving in a rural area with only a few minutes of warning when the engine light came on. I was not even able to drive to a nearby shoulder. I was stranded on the side of the road in 5 degree weather until a tow truck could come.
Incident date: Dec 19, 2025
Vehicle Safety Defect Report I am submitting this vehicle safety defect report regarding a serious and dangerous failure in a 2021 Nissan Rogue. The vehicle experienced complete electronic shutdowns while driving on the highway. During the most severe incidents, on December 19, 2025 and again on January 14, 2026, the vehicle activated the automatic emergency braking system without external cause, ... Read more
Incident date: Dec 19, 2025
Vehicle Safety Defect Report I am submitting this vehicle safety defect report regarding a serious and dangerous failure in a 2021 Nissan Rogue. The vehicle experienced complete electronic shutdowns while driving on the highway. During the most severe incidents, on December 19, 2025 and again on January 14, 2026, the vehicle activated the automatic emergency braking system without external cause, ... Read more
Incident date: May 19, 2025
The automatic transmission shift cable, has malfunctioned. The center piece that connects to the gear shift has melted, and prevents the car from starting and shifting gears. The damage was created due to high temperatures from the motor, being that it is very close to it. This should be replaced by the manufacturer.
Incident date: Jan 27, 2026
Two weeks ago I heard a faint ticking sound. I had a professional look at it and they said that I had a cylinder sticking and to add an additive the next oil change. I still had 1,500 miles until then and so I did not do that. That noise stopped a day later. Last Friday, it started to tick again, and then it got very loud. I live rurally and was 45 minutes from home. The engine went from ticking t... Read more
Incident date: Jan 28, 2026
The contact owns a 2022 Land Rover Discovery. The contact stated that while driving at an undisclosed speed, the vehicle jerked, and several unknown warning lights were illuminated. The vehicle was pulled over to the side of the road and turned off. The contact waited before restarting the vehicle; however, after driving for several miles the failure reoccurred. The contact stated that on a separa... Read more