Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 97,402 complaints for NISSAN
Incident date: Apr 18, 2026
Coolant leak pink fluid under the car and thermostat going crazy.
Incident date: Apr 2, 2026
I was driving my 2019 Jeep Wrangler Unlimited Sahara 2.0T/AT to the gym with my spouse. No Check Engine Light, Jeep Temps were perfect. All gauges operated as it should, so there was no sign of trouble. The vehicle was OFF. We parked and walked into the gym and then into the 1 set of exercises, Someone yelled in the gym that someone's truck was on fire. We ran outside and Lo and Behold it was ou... Read more
Fire
Incident date: Apr 18, 2026
It was Tuesday 04/14 I had just left a store. Drove to the corner stop sign and applied the breaks which have always been just fine, easy to stop and slow. Until thst day I eased on the breaks and all of a sudden the peddle went to the floor. I came home and called my mechanic shop. They told me to bring it in. When I did they told me the master cylinder had gone out and was leaking all into the b... Read more
Incident date: Apr 18, 2026
While driving approximately 35 MPH on a 4 lane major roadway, the vehicle suddenly shut off in motion, resulting in a complete loss of power. This included loss of power steering and the ABS system. The vehicle effectively locked up, and a message appeared on the display instructing me to place the vehicle in park. As a result of the shutdown, the vehicle lost all propulsion and came to a complete... Read more
Incident date: Apr 16, 2026
I have a 2025 KIA Sorento Hybrid and several months a go Car play stoped working correctly If car developers like to replace the car stereo with Car Play or a new Tecnology they better make shore that the Tecnology is working correctly before they Install it in people vehicle don't let the consumer develop the product for Tham, Car play is not working, at times sounds stop playing ,navigation stop... Read more
Incident date: Apr 17, 2026
Component/System Failure: The failure involves the engine cooling system, specifically the radiator, fan shroud, and oil cooling lines. The oil cooling lines are improperly routed or positioned, causing them to press against the plastic fan shroud. Over time, this pressure deforms the shroud inward, leading it to rub against the aluminum radiator and create pinhole leaks. The damaged components ar... Read more
Incident date: Apr 17, 2026
The AC compressor failed on my 2023 Kia Sportage Hybrid after 2 1/2 years of service and 59,800, mostly highway, miles. This affected the vehicle's drivetrain and it ground to a halt many times with a message "Check Hybrid System" displayed on the dashboard. The problem occured randomly and initially every few minutes when the vehicle was stopped at traffic lights, creating a real danger of being ... Read more
Incident date: Apr 4, 2026
I own a 2023 Ford F-150 Lightning that is subject to an active safety recall involving electrical components and exterior lighting (potential water intrusion leading to lighting failure, including rear/reverse lamps). I was notified of the recall around October/2025 and contacted a Ford dealer shortly after. The dealer confirmed the recall is active but stated that no remedy is available. I have ... Read more
Incident date: Apr 1, 2026
At speed, on an interstate highway, a front right wheel bearing failure occurred. Vehicle was safely stopped and had to be towed to a Ford repair facility. Replacement of front right wheel bearings, hub, spindle assembly, brake caliper and pads were needed to fix the damage. Vehicle had less than 32000 miles and does not sit for long periods.
Incident date: Apr 2, 2026
On 3/28/2026 my vehicle decided to engage the emergency brake, shift into park and turn engine off at the intersection with oncoming traffic approaching causing several vehicles to dangerously navigate around my vehicle to avoid an accident
Incident date: Apr 14, 2026
5 alerts came on the dash stating lane keeping assist problem , collision mitigation problem , auto high beam problem, forward collision problem and brake system warning. All safety features on my vehicle have failed. I
Incident date: Jun 11, 2025
Luther ford mobile technician came to my place and cleared my existing FUEL PUMP failure recall. I called their attention and insist they did not cleared my recall when I immediately notify them. I was told they are awaiting parts to be ordered but why did they removed/ clear my existing fuel pump failure notification.
Incident date: Apr 17, 2026
I have a car covered by the Theta II Settlement. Engine, fuel system. Metal shavings found in oil and oil is diluted with fuel and oil if overfilled 1 inch above full mark on dipstick upon pickup from dealership. The vehicle is available for inspection at my residence; however, it is currently grounded as a known safety hazard. The vehicle is exhibiting symptoms of imminent engine failure (audible... Read more
Incident date: Apr 1, 2025
Crain Ford in Jacksonville Arkansas (72076) sold me this vehicle while it was under a national stop-sale with an active recall and expected me to make payments on the loan while they held the vehicle for several months.
NISSAN
PATHFINDER
(2022) - SERVICE BRAKES
Apr 17, 2026
Incident date: Apr 9, 2026
2023 Toyota Sienna occasionally, without warning, "lurches" forward at low speeds when braking. While putting steady pressure on the brake when coming to a stop at a stop sign or traffic light etc. it feels as if the brakes stop applying pressure and if we wouldn't have quick reflexes to brake harder, we would roll out into the road or into the car in front of us. I believe it is something to do w... Read more
Incident date: Apr 17, 2026
The catalyst, the Evap and the EGR/VVT
NISSAN
PATHFINDER
(2024) - ENGINE
Apr 17, 2026
Incident date: Nov 30, 2025
Same as in the other two complaints. At one year and approximately 5000 miles I personally did the first oil change. Car was approximately 3 quarts low on oil after draining the oil for the oil change. Filled up to manufacturers recommendation. Two months later and approximately 1000 miles on the car, the car was 1 quart low. GM has a bulletin on this very issue bulletin number 01–0 6–0 1–0... Read more
NISSAN
PATHFINDER
(2024) - POWER TRAIN
Apr 17, 2026
Incident date: Nov 30, 2025
The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, the vehicle experienced unintended downshifts or hard and erratic shifts. The contact stated that while driving 65 MPH, the transmission unexpectedly downshifted from 10th gear to 1st gear temporarily, and the RPM was significantly high. The powertrain warning light was illuminated. Additionally, the vehic... Read more
NISSAN
PATHFINDER
(2024) - FUEL/PROPULSION SYSTEM
Apr 17, 2026
Incident date: Nov 30, 2025
Subject: Formal Complaint – Unresolved Safety Issues Following Recall Service (2018 Honda Accord) I am submitting a formal complaint regarding ongoing and unresolved safety issues with my 2018 Honda Accord, which began during the time frame of a fuel pump recall and have not been properly resolved despite multiple attempts with Honda service departments. Approximately two years ago, my vehicle... Read more
NISSAN
PATHFINDER
(2024) - ENGINE
Apr 17, 2026
Incident date: Feb 23, 2026
The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving approximately 45 MPH, the accelerator pedal was depressed; however, the vehicle lost automotive power and stalled. Several unknown warning lights were illuminated when the vehicle stalled. The contact was unable to restart the vehicle, and the vehicle was towed to the residence. The contact became aware that the 400 AMP... Read more
NISSAN
PATHFINDER
(2020) - LANE DEPARTURE: ASSIST
Apr 17, 2026
Incident date: Feb 17, 2026
I am filing a complaint against our 2026 Toyota Camry XLE AWD, this complaint probably impacts all new cars. I have no issues with the mechanics or the car, its mileage, etc. However, the so-called safety features, what you call ADAS, are nothing more than a driver distraction. The reason for the complaint is that there is no means by which these distractions can be permanently disabled. I unders... Read more
Incident date: Mar 17, 2025
My entire car failed while on the beltway outside of Washington DC. I lost all power and almost got creamed by a truck. I had it towed to the Ford dealership in Falls Church, Virginia. They are telling me that I need an entire new engine and that they cannot provide a loaner car. They want me to put my credit card out and rent a car and then get reimbursed later. This is completely totally unaccep... Read more
Incident date: Aug 1, 2025
Vehicle shut off 2 times driving down the road prior to 6000 miles being on what was a vehicle we purchased new from Chrysler. Dealer diagnosed as a faulty transmission that was replaced under warranty.
Incident date: Aug 1, 2025
The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to function properly, and the image was blurry while displayed. The contact received notification of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the pa... Read more
NISSAN
PASSENGER AIRBAG
(9999) - EQUIPMENT
Apr 17, 2026
Incident date: Apr 4, 2025
The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Prevention, Equipment, Electrical System); and the vehicle was taken to the dealer where the recall repair was performed; however, the vehicle failed to start and became inoperable after the repair. The dealer determined that the emergency call module needed to be replaced but at th... Read more
Incident date: Jul 13, 2025
I was driving on a cold day. When I stopped at a stoplight seeking to make a left turn, the car would not accelerate when I pressed the gas pedal. I looked down and saw the following warning sign "Engine Stopped, Steering Power Low" appear on the dashboard. However, since the car was not in park, it had rolled forward and was close to the being in the nearest lane of oncoming traffic. It was also ... Read more
Incident date: Jul 13, 2025
I was driving on a cold day. When I stopped at a stoplight seeking to make a left turn, the car would not accelerate when I pressed the gas pedal. I looked down and saw the following warning sign "Engine Stopped, Steering Power Low" appear on the dashboard. However, since the car was not in park, it had rolled forward and was close to the being in the nearest lane of oncoming traffic. It was also ... Read more
Incident date: Apr 16, 2026
The car has only 82,273 miles on it. We experienced rough idling and took it to a mechanic. They found that the #2 cylinder was cracked and leaking coolant into the cylinder. They also stated that this is a known manufactured defect, but there is no recall by Ford. They gave an estimate of $9000 to get a new modified engine. We took it to another mechanic for a second opinion and he confirmed t... Read more
Incident date: Apr 16, 2026
There is a recall on 2014 Ford Taurus’ but my VIN does not pop as one that is effective, yet I have all the symptoms. My fuel pump control module, and other various parts of my fuel pump keep failing. Completely lost power in my gas pedal today while on the highway. Couldn’t speed up or do anything. Once I came to a stop, the car wouldn’t start. It would just crank but no turnover. This fuel... Read more
Incident date: Apr 16, 2026
Since about 9 months ago, the steering wheel has been “pulling/tugging” when driving on a curb, even the slightest curb, specially when over 50mph. No warnings lights on, vehicle has has an alignment in the last year. And it is not a “line assist” problem. I turned that off for a while be sure. Vehicle was inspected by an authorized Mazda service provider, and they suggest changing the ... Read more
NISSAN
PATHFINDER
(2024) - STEERING
Apr 16, 2026
Incident date: Apr 16, 2026
THE VEHICLE HAS UNEVEN RESPONSE WHEN TURNING OR DRIVING DOWN THE ROAD TURN SIGNALS DO NOT CANCEL PROPERLY AND IT HAS A PERSISTENT CLICKING SOUND COMING FROM THE STEERING COLUMN. MY SAFETY IS AT RISK AS THE STEERING ISNT CONSISTENT WHILE DRIVING. VEHICLE WAS INSPECTED BUT THEIR TECHNICIANS WERE UNABLE TO FIND ANY OF THE ONGOING PROBLEMS WITH THIS VEHICLE INCLUDING WORN SUSPENSION COMPONENTS.THIS PE... Read more
Incident date: Mar 23, 2026
The contact owns a 2017 Tesla Model X. The contact stated that while driving at an undisclosed speed, the steering wheel seized. There was no warning light illuminated. The contact stated that the steering wheel became difficult to control and was pulling to one side, almost causing a crash with another vehicle. The vehicle was taken to the dealer, but it was not diagnosed or repaired. The dealer ... Read more
Incident date: Oct 1, 2023
On two separate occasions while in drive and accelerating, the car display indicated an “engine has been turned off, move to park” error. The car automatically went into neutral and I lost all control of acceleration until I came to a full stop, put it in park, and turned off the car.
Incident date: Oct 1, 2023
On two separate occasions while in drive and accelerating, the car display indicated an “engine has been turned off, move to park” error. The car automatically went into neutral and I lost all control of acceleration until I came to a full stop, put it in park, and turned off the car.
NISSAN
PATHFINDER
(2013) - ELECTRICAL SYSTEM
Apr 16, 2026
Incident date: May 20, 2023
I purchased 2, 2024 F350 Super Duty's for our Highway Dept. The camera systems on both trucks failed. This includes the backup camera and forward facing camera. I found a recall notice (24S66) for this exact problem affecting 2024 F350's. I brought mine to the dealership and was informed that my VIN was not included in the recall. The repair would cost $1,200. A check of the second trucks VIN was ... Read more
Incident date: Apr 16, 2026
The contact owns a 2018 Honda Pilot. The contact stated that while driving 75 MPH on the interstate, the vehicle started shuddering. The vehicle was pulled over safely to the side of the road. The AWD, Hill Descent Assist, power steering, and check engine warning lights were illuminated. The contact checked the manual and continued to drive. While driving days later, there was an abnormal fuel odo... Read more
Incident date: Apr 11, 2026
I am filing a safety complaint regarding an Engine Control Module (ECM) failure in my 2017 Subaru Impreza and the handling of a prior recall repair. Dealership records show that a recall repair (WRE21 – ignition coil recall) was completed in June 2021. At that time, the dealership documented that the ECM calibration was up to date and functioning properly. However, I later experienced a check ... Read more
NISSAN
ROGUE SPORT
(2019) - ELECTRICAL SYSTEM
Apr 16, 2026
Incident date: Apr 10, 2026
The infotainment system reboots while driving, including on the highway. This has happened since day one, and Honda has said they do not have a fix. Whether connected by USB or Bluetooth, the system eventually crashes or reboots after some time on the road. After rebooting, it often still does not work properly. I then have to reconnect the device or even reset the infotainment system to get it wo... Read more
Incident date: Mar 26, 2026
This complaint concerns a 2023 Hyundai Palisade subject to two active safety recalls that remain unresolved, creating an ongoing safety risk. The first involves noncompliance with FMVSS 226 (Ejection Mitigation), identified in a January 2026 recall. The manufacturer has acknowledged the vehicle may not meet federal occupant protection requirements but has provided no remedy and no timeline for re... Read more
Incident date: Mar 30, 2026
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made a... Read more
Incident date: Mar 30, 2026
Engine failure TSB 19-2346, A known/common issue with this engine. The car only has 73,790 miles on it. The car started shaking when started, engine light on, empty coolant reservoir and off then parking brake came on randomly several times , and the brakes locked up twice, which resulted in going over a curb. Discontinued driving the vehicle after that incident obviously due to safety. Fo... Read more
NISSAN
PATHFINDER
(2023) - TIRES:SIDEWALL
Apr 15, 2026
Incident date: Apr 15, 2026
P245/45/21 pirelli scorpion AS NCS sidewall on 3 tires has large bubble after 14,600 miles. Hyundai dealer advised of findings. Replaced tires at my cost. Many problems reported on this issue for the Hyundai Santa Fe 2025 Calligraphy model. No other tires options available to fix this on going problem.
Incident date: Jan 16, 2026
Gear shift cluster lights up and flashes dash states service gear shift will not start or go in gear. No codes found. Happened multiple times but never while at dealership. Now the dash cluster keeps randomly going black but never longer than 2 mins so I can't take it to the dealership while it happens. And now the backup camera is randomly flashing blue sometimes instead of showing an image. I h... Read more
Incident date: Jan 16, 2026
Gear shift cluster lights up and flashes dash states service gear shift will not start or go in gear. No codes found. Happened multiple times but never while at dealership. Now the dash cluster keeps randomly going black but never longer than 2 mins so I can't take it to the dealership while it happens. And now the backup camera is randomly flashing blue sometimes instead of showing an image. I h... Read more
Incident date: Apr 15, 2026
The contact owns a 2022 Chevrolet Malibu. The contact stated that while driving at various speeds, the vehicle suddenly decelerated and went into LIMP Mode. The contact continued driving until being able to safely stop. Once the vehicle was stopped, it was turned off and restarted after a while. The failure occurred while the contact was attempting to accelerate and had become more persistent. The... Read more
Incident date: Sep 18, 2024
The car now auto locks on the vehicle upon exit, even with key fobs in the car. The first few months I had the car this did not happen. I left me keys and phone in the car. I turned vehicle off, exited the vehicle and walked around to get my daughter out of her car seat. After about 5-8 seconds of walking around. The car automatically locked. The key fob was placed in the center console. My 1... Read more
Incident date: Feb 12, 2026
I am seeking a case review regarding a persistent and unresolved drivetrain issue with my 2025 Toyota Tundra (non-hybrid) that began immediately following a dealership service visit and has continued for over one month without resolution despite multiple repair attempts. Since that time, the vehicle has exhibited consistent transmission-related defects including failure to shift properly into high... Read more
Incident date: Apr 14, 2026
The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V123000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The dealer was contacted several times. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repair. ... Read more
Incident date: Jun 11, 2025
I am less than 8 months into a brand new vehicle that has had and has major safety recalls with no remedy in sight. I bought this car for safety and driving it while seatbelts and ejection mitigation have all failed NHTSA standards is horrifying for me and my family.