Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints

138,663 Reported Crashes

56,255 Reported Fires

8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 96,425 complaints for NISSAN

Incident date: Dec 16, 2022

Complete transmission failure and need replacement the car is less than 10 years old Nissan has had major issues with the CVT system and transmission…transmission lose power on the highway

Incident date: Jan 23, 2026

First incident my [XXX] daughter was driving my truck on the highway going 70mph, the truck went from 10th gear dropped all the down to first almost causing her to wreck the truck before getting to the side of the road, it has a lifetime warranty so took the truck to Jones Ford in Wickenburg Arizona, after several conversations with the warranty company wanting to deny the claim finally got the t... Read more

Incident date: Jan 23, 2026

The p0101 code has been going on and off of this car since purchase (3 years) the MAF sensor has been replaced twice and the check engine light comes back on after just a few days each time. This poses a safety risk because the car stops at stop lights and turns off, the car shakes at idle, the car refuses to accelerate risking pulling out in front of another car without being able to accelerate. ... Read more

Incident date: Jan 23, 2026

Incident date: Feb 5, 2026

Went to back out of a parking space got a “check lane keep assist” warning on dash as well as red steering light. Steering was totally locked up luckily I was parked but if I was driving It could’ve caused a serious issue. I’ve seen multiple other people with this vehicle have had this problem as well and still no recall.

Incident date: Feb 5, 2026

I am driving the car in the highway when I tray to exit ,I see the RED light semaforo in the end of the exit. Well I tray to stop the car and the brakes does' not work, and the air bag coming out before I hit the other car.My car in the front not have any damage. the other car don't have any , big damage only litere rash in the bumper. I don't now way the brakes does 'not work and the air bag c... Read more

Incident date: Feb 1, 2024

My 2019 GMC Acadia has shift to park warning light that repeatedly keeps coming on I've tried to park it have to turn it off two to three times maybe four times I have paperwork that I have went to the dealer and they have fixed it twice with a harness that is failing it only is a temporary band-aid fix. Even though in Indiana we do not have a recall as I know of for this year I would need to have... Read more

Incident date: Feb 7, 2026

Vehicle: 2016 Ford F-150, 5.0L V8, 6R80 automatic transmission Mileage at time of failure: Approximately 118,000 miles Approximate date of occurrence: Late 2025 (Late October to Early November) While driving at speeds above approximately 40 mph, the transmission would randomly and unexpectedly downshift, causing a severe and sudden jerking motion accompanied by extremely high engine RPMs. After s... Read more

Incident date: Feb 7, 2026

Hi as I was driving my car on a clear road no cars near my car all of a sudden my sunroof exploded as if it was shot my a military tank we panicked thankfully tried to maintain calm and it didn’t hurt my children and thankfully no car was around as the sound did put us at panick mode which could have resulted in a car crash from the cause of the incident

Incident date: Jan 17, 2026

Our 2016 Ford F-150 experienced a sudden, forceful, uncommanded lane deviation while traveling at highway speed. Without warning or driver input, the vehicle abruptly jolted into the left lane. The steering was corrected and returned to our lane, but shortly afterward the truck again forcefully veered left. The movement felt comparable to being struck by another vehicle. There was no oncoming traf... Read more

Incident date: Feb 7, 2026

Navigation screen began blinking (glitching) and suddenly went black and would not come back on. Called the dealership and they said it was not a recall and that it was no longer covered under warranty. This problem has persisted intermittently and I am noticing a pattern. When the temperature is cold outside the screen works fine, however if it is 60+° outside this happens. I’ve read online th... Read more

Incident date: Feb 6, 2026

Engine started knocking and developed slow acceleration out of the blue. In addition car has locked up on freeway despite not having any cars around me. Its been in the shop for 3 days and still no diagnosis.

Incident date: Feb 6, 2026

On 11/22/18, Thanksgiving Day, I was driving our 2 year-old Ford Lariat F-150 Supercrew alone on a backroad in Northern Colorado. I was going approx., 65MPH when out of nowhere the truck downshifted from 6th to 2nd gear and caused the truck to lockup, slam me into the drivers seat, and stop in the middle of a thankfully empty road. The engine made a popping sound. The truck made creaking noises fr... Read more

Incident date: Feb 6, 2026

The adhesive on 3 of the rear parking sensors failed and the brackets holding the sensors in place fell off into the inside of the bumper triggering the sensor to go off constantly when reversing and auto brake.

Incident date: May 22, 2024

My vehicle is a 2022 Audi SQ7. On Feb 4th 2026 at 22,100 miles dealer determined that the water pump is leaking and quoted ~$4400 for replacement. Stating that my warranty expired less than 2 month ago on Dec 6th 2025. After reading multiple online resources it looks like it's a very common problem on this vehicle but it was not included in a settlement(Civil Action No. 2:21-cv-11251-MCA-MF) for ... Read more

Incident date: Feb 5, 2026

The parking brake will sometimes activate while driving the vehicle, I happens twice driving loosing control of the vehicle.

Incident date: Feb 5, 2026

8/28/23: fuel pump replacement at just 16 miles, 10/12/23: check engine light with no documented repair, only that the code was cleared and the vehicle test driven, 12/18/25: pre-delivery inspection revealed clicking noise while turning and a leaking oil pressure switch requiring replacement parts and realignment, 1/19/26: check engine light on - battery replaced, 1/20/26: check engine light on - ... Read more

Incident date: Feb 5, 2026

Incident date: Jan 14, 2026

On 1/8/26, while driving in morning rush hour traffic on a busy expressway, a loud bang was heard under the car and the car suddenly lost power/propulsion. A warning light for low power displayed on the dash at the same time. Fortunately, I was able to drift to the right shoulder as much of the traffic was exiting the expressway just behind me. Otherwise, this could have caused a collision. Since ... Read more

Incident date: Feb 1, 2026

Push start vehicle stalls 3 to 5 times. While driving the dash board flickers on and off. Navigation system screen blacks out radio turns on when I have it off. Reverse camera also glitches and works sometimes. The inside lights dim up and down. The passengers window goes down on its own.and has caused the rain to damage personal items of ours.

Incident date: Feb 5, 2026

Vehicle failed to shift properly while making multiple left and right turns from a stop (for the record, the vehicle also had shifting problems at other times). This resulted in the vehicle hesitating while entering traffic. Multiple times other vehicles had to beep horns and brake emergently. One time an 18 wheeler almost tboned me while I had my 2 year old some in the back seat. Definitely a saf... Read more

Incident date: Feb 4, 2026

Check engine turned on and at the same time the vehicle turned into safety mode abruptly, it slowed down to 10 miles an hour while on the high way and receiving a message stating that the "engine power reduced", the issue was presented to the dealership and they believe to be fixed with a sensor issue, the light came back on a few days after the initial repair and once again the engine lost power ... Read more

Incident date: Feb 1, 2026

2021 Camry, original owner. Maintained through lot through Toyota Care, whining noise began at 67k miles, after 3-4 years of ownership.(with in timeframe, but outside of 60k warranty) Toyota Vacaville quoted 12k for total transmission replacement.

Incident date: Feb 6, 2026

While driving, the vehicle displayed a “Stop Safely Now” warning and immediately began limiting operation. At the same time, steering effort increased significantly, similar to a loss or reduction of power steering assist, making the vehicle difficult to control. I was unable to safely pull over when the warning appeared and was forced to limp the vehicle into a nearby residential street to av... Read more

Incident date: Feb 6, 2026

NHTSA Safety Complaint Summary Component: Braking System / Electronic Stability Control / Electrical System Incident Date: November 5, 2025 Vehicle Mileage: 5,207 Description of Defect: While operating the vehicle at highway speeds on the Grand Central Parkway, the vehicle suffered a sudden and complete loss of primary braking function. Simultaneously, the dashboard displayed multiple critical sy... Read more

Incident date: Feb 3, 2026

Cam phaser recall

Incident date: Feb 3, 2026

My Power steering and Serpentine belt needs replaced as well with the pulley.

Incident date: Sep 20, 2024

My Power steering and Serpentine belt needs replaced as well with the pulley.

Incident date: Sep 20, 2024

Recall campaign R24B2 was issued 9/20/24 and there is still no remedy. It has prevented me from using my vehicle as intended because I am unable to go anywhere with a longer distance since I can't use level 3 charging. This issue has not been fixed in a timely manner and I contacted the dealership in 2025 - they DID NOT RESPOND. This is unacceptable. I believe I am entitled to a repurchase si... Read more

Incident date: Jan 23, 2026

The contact owns a 2017 Jeep Wrangler. The contact stated that while driving approximately 30-45 MPH, the vehicle lost power. On another occasion, while driving at 20 MPH, the vehicle lost motive power. While shifting into gear, the vehicle failed to respond as intended. The check engine warning light illuminated after the failure. The driver was able to pull over safely. The vehicle was running, ... Read more

Incident date: Jan 23, 2026

The contact owns a 2023 Nissan Rogue. The contact stated that the check engine warning light was illuminated, and the vehicle accelerated slowly with the RPM at 3,500. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling) days later. The vehicle was taken to the dealer, and it was confirmed that the VIN was included in the recall. After running the test,... Read more

Incident date: Feb 6, 2026

On 2/19/25, I was driving to work. Approximately 2 miles from home I started to hear a grinding / humming noise coming from the front differential, like the 4 wheel drive was engaged. I pulled over and confirmed the 4 wheel drive switch was turned off. I backed up about 20 feet, to disengage the 4 wheel drive. I continued on my way. About 3 miles later the noise returned. I could tell the 4 wheel ... Read more

Incident date: Jun 24, 2019

This electric vehicle failed to charge at level 2 charger at home. It charged at level 3 fast chargers however it registered a full charge at 125 miles and the level of charge in % and miles remaining fluctuated with sudden shifts. There were no warning lights or other signs of problems. I took it to the dealership who wanted me to keep driving and wait a week for an appointment. I knew that thi... Read more

Incident date: Jun 24, 2019

In June 2019, while driving my 2018 Nissan Maxima, the vehicle suffered a sudden and violent mechanical failure. Without warning, the steering wheel jerked forcefully to the side, and the vehicle became uncomtrollabel leading to an approx 100-foot spin across a median. I have since verified this vehicle was subject to NHTSA Recall 19V-807 for an ABS Actuator leak that shorts the circuit board.... Read more

Incident date: Jun 24, 2019

Incident date: Oct 20, 2025

During the last two years with my 2017 Ford F150 XLT 4X4 5.4L, I've replaced the brake pads 8 times. I've also replaced the rotors on all 4 wheels. Each time, with less than 30,000 miles between needing to replace the pads, the front pads have worn down the entire pad at an unreasonable rate. I do not brake hard, and I drive mostly on highways without much traffic, so having to replace the pads ev... Read more

Incident date: Feb 5, 2026

engine consumes excessive amounts of oil. we have to check oil every day and add oil even after 30 mile trips. low oil can result in a seized engine which could result in a crash if power is lost in high traffic areas or highway speeds. hyundai knows there is an issue and engines that seize are replaced with the same defective design. this is dangerous and could result in a crash or being s... Read more

Incident date: Feb 5, 2026

Every time I put the breaks on or go over any kind of speed bump, it bounces and sounds like warn out bed springs. Out of nowhere The volume on my radio will turn up extremely loud. Its happened more than a handful of times while driving and it scared me to the point of having to pull over to gather myself. Some days it doesn’t work at all. The past 3 months, My front passenger window gets stuck... Read more

Incident date: Feb 5, 2026

The contact owns a 2022 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly decelerated and failed to exceed 40 MPH, with the check engine warning light illuminated. The vehicle unexpectedly went into LIMP Mode. The vehicle was towed to an independent mechanic, where it was diagnosed with turbocharger failure. The contact was informed that the ... Read more

Incident date: Feb 4, 2026

Front passenger heated seat caused severe burns to passenger back upper thigh area while using. Passenger was wearing ankle length sweat pants during ride.

1 injured

Incident date: Feb 4, 2026

The contact owns a 2019 Nissan Pathfinder. The contact stated that while driving at 30 MPH and attempting to come to a stop, the vehicle failed to decelerate sufficiently, resulting in a rear-end collision. Upon impact, the frontal air bags failed to fully deploy, as they only partially emerged from the housing. The vehicle's front bumper was a bit scratched. The failure experienced was a malfunct... Read more

Crash

Incident date: Sep 1, 2025

Purchased my car, kept up with regular maintenance. Toyota and another mechanic confirm that I need to replace my transmission at 130k miles. It will cost me 12k. This is a known issue from Toyota because of a defective bearing. Yet I as the consumer must foot the bill. This needs to be recalled as it’s a common failure among over 4 years of this cars model. Toyota of Canada has recalled and iss... Read more

Incident date: Feb 5, 2026

While driving this truck with just 113000 it will occasionally go into neutral.while in the drive position and causes a big safety concern while pulling out into traffic or even while going down the road and I'm afraid of being in or causing an accident. Multiple times this has happened.

Incident date: Feb 1, 2016

The contact owns a 2015 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (BACK OVER PREVENTION) and 25V614000 (SEAT BELTS). The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R), and occasionally a blank screen was displayed. The message "Rear-view Camera Unavailable - Contact Dealer" was displayed. The cont... Read more

Incident date: Feb 1, 2026

Engine warning light went on. Replaced spark plugs and coil to cylinder # 2. Then, Traction control light indicated system off. Technician advised the need for dealership software upgrade to ABS. Dealership advised that engine block allowing coolant intrusion into #2 cylinder. Needs a new engine. And need for a new ABS module, also defective.

Incident date: Jan 29, 2026

1-2 second period of no throttle response from a rolling stop, then a sudden lurch of acceleration. This happens all the time with my family in the car and its really scary.

Incident date: Jan 29, 2026

My 2024 Nissan had a malfunction light of my auto on/off come on and then a malfunction of the traction control. I turned the car on and off which cleared the lights. I then began driving again and those came on as well as check engine light and reduced power came on while on the highway. The code was the camshaft sensor. I replaced this and codes still appear. Another mechanic put my car back on ... Read more

Incident date: Feb 4, 2026

The contact owns a 2015 Chevrolet Tahoe. The contact stated that while driving at various speeds and attempting to depress the brake pedal, the vehicle failed to slow down or stop as intended. No warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with vacuum pump and brake booster failure. The vehicle was later towed to a local dealer, wher... Read more

Incident date: May 8, 2025

The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); and the vehicle was taken to the dealer, where an interim recall repair was performed. The contact expressed safety concerns because the final remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

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