Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 96,425 complaints for NISSAN
Incident date: May 20, 2026
I own a 2022 Nissan Rogue that has experienced multiple critical safety defects. The vehicle has repeatedly lost engine power without warning, exhibited delayed acceleration, and failed to engage gears—creating dangerous driving conditions that have put me at risk. Service History and Warranty Disputes: February 20, 2026: I brought the vehicle to the dealership after experiencing loss of engin... Read more
Incident date: Sep 7, 2024
I have a 2024 Nissan Frontier PRO 4X. Front windshield leaks on the passenger side. Took it to the dealer roughly 7 times. After the purchase I notice water coming down the windshield. Took it to the dealer supposedly they thought it got fixed. After got home and the next time it rained and leaked again. Now 2 years later still having water trouble after being at the dealer several times still not... Read more
Incident date: May 30, 2026
Hood flew open while driving on route 23 in Wise Va.
Incident date: May 30, 2026
Dear Nissan Consumer Affairs, I am writing to formally report a serious safety issue involving my Nissan vehicle and to request full reimbursement for the repair costs I incurred as a result. On [XXX], I discovered that the rear window of my vehicle had unexpectedly shattered without any collision, impact, vandalism, or other outside force. The glass remained in place initially despite being sha... Read more
Incident date: May 28, 2026
Fail component: mechanical linkage (transmission rod) between the motor and the wiper arms. The ball pops out of the socket resulting in the wipers not working despite motor running. This happened with full speed wipers running. I repaired it, and two weeks later it disconnected again while running wipers at full speed in heavy rain. This left me without windshield wipers in heavy rain on a roa... Read more
Incident date: May 22, 2026
The rear hatch closes without warning, while i am leaning inside under the hatch to remove groceries. This was initially fixed by the dealer in 2024 by replacing the rear gates power struts. The problem reoccurred in 2025 and required re-calibration of the rear hatch. this month for the 3rd time the hatch had randomly started to close while I am leaning into the back area removing items. This is a... Read more
Incident date: May 31, 2026
I have been experiencing the cvt transmission slipping the last two weeks. I contacted Nissan so see if my vin was a vehicle affected by 2017 cvt transmission recalls. They advised me it was not affected because my vin did not match their systems affected vehicles. Today my vehicle transmission broke down completely on my way home and had to get towed home. This could have been prevented had N... Read more
Incident date: May 19, 2026
Driver door lock function not working properly. Door will not unlock using the push button or key fob function. Sometimes I have to open driver door through the back passenger door or getting in through the passenger door. While inside, driver door will not unlock and have to unlock door by rolling window down and opening from outside. Sometimes the door stays locked, door latch stays locked and c... Read more
Incident date: May 19, 2026
Driver door lock function not working properly. Door will not unlock using the push button or key fob function. Sometimes I have to open driver door through the back passenger door or getting in through the passenger door. While inside, driver door will not unlock and have to unlock door by rolling window down and opening from outside. Sometimes the door stays locked, door latch stays locked and c... Read more
Incident date: May 24, 2026
The contact owns a 2021 Nissan Rogue. The contact stated while driving at 20 MPH, a another vehicle collied with the right passenger side. The contact stated that no air bags were deployed in his vehicle. The contact stated sustained injuries brushing to the lower stomach, her right breast and within her chest no visible brushing, however she does suffer from on going chest pains . Medical attenti... Read more
Crash
1 injured
NISSAN
PATHFINDER
(2022) — STRUCTURE:BODY
May 29, 2026
Incident date: May 22, 2026
Panoramic sunroof drains failed due to being pinched by headliner. Documented water leaking into vehicle at 6060 by dealership. Water coming in along the a pillar and roof. Vehicle has been in the shop 3 separate times for gurgling noise and roof leaks. Dealership had issues re-creating issue. It’s a known engineering defect by the manufacturer but no recall has been issued.
Incident date: May 28, 2026
A braking issue occurred in my vehicle with sudden rapid acceleration when reversing. When depressing the brake, I reverse at a normal speed, then I experience a sudden jerk and surge in acceleration while reversing. I made contact with a pole before I was able to stop my vehicle by pressing firmly on the brake, in which it jerked to a stop. On the following morning a multi-point inspection was co... Read more
Incident date: Apr 1, 2026
All four of my door lock actuators have went out without warning. This has caused stress and frustration due to not having the correct access to get in and out of my vehicle. The doors would not lock or unlock by pressing the buttons on the door or on the key itself. This has also caused a big safety concern. Being able to not open my car door is dangerous and could potentially hurt myself or othe... Read more
Incident date: May 29, 2026
My vehicle repeatedly loses acceleration/motive power while driving. When I press the accelerator, the pedal may go down but the vehicle does not respond normally and begins to decelerate unexpectedly. This can happen even at low speeds, including around 20 mph, and creates a serious safety risk when entering traffic, turning, or accelerating with other vehicles nearby. Warning lights illuminate a... Read more
Incident date: May 29, 2026
My vehicle repeatedly loses acceleration/motive power while driving. When I press the accelerator, the pedal may go down but the vehicle does not respond normally and begins to decelerate unexpectedly. This can happen even at low speeds, including around 20 mph, and creates a serious safety risk when entering traffic, turning, or accelerating with other vehicles nearby. Warning lights illuminate a... Read more
Incident date: May 17, 2026
The contact purchased a 2015 Nissan Altima. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was
Incident date: May 22, 2026
2020 Nissan Maxima SR is experiencing CVT transmission issues that appear substantially similar to the defects described in the Nissan CVT Martinez Class Action involving prior Nissan model years.
Incident date: May 27, 2026
Transmission stopped working on me in the highway cvt code that comes up is P17f0 was in the highway going 45 mph then dropped 5 mph very dangerous. Almost crashed
Incident date: May 27, 2026
Transmission stopped working on me in the highway cvt code that comes up is P17f0 was in the highway going 45 mph then dropped 5 mph very dangerous. Almost crashed
NISSAN
PATHFINDER
(2020) — ENGINE
May 28, 2026
Incident date: May 18, 2026
The vehicle has developed a persistent and progressively worsening rattling noise from the engine during cold starts, along with intermittent rough operation. The symptoms are consistent with a malfunction or defect in the engine timing chain system, including possible timing chain stretch, timing chain tensioner failure, or related internal engine components. This condition presents a serious saf... Read more
Incident date: May 28, 2026
Component/System: The fire department determined the cause of the fire to be accidental due to an electrical malfunction within the vehicle. The most extensive damage was located in the engine compartment, though damage spread to the passenger compartment as well. The vehicle is available on request. The vehicle caught fire while parked on a street. No injuries or displacements occured. However, ... Read more
Fire
Incident date: May 28, 2026
Component/System: The fire department determined the cause of the fire to be accidental due to an electrical malfunction within the vehicle. The most extensive damage was located in the engine compartment, though damage spread to the passenger compartment as well. The vehicle is available on request. The vehicle caught fire while parked on a street. No injuries or displacements occured. However, ... Read more
Fire
Incident date: May 22, 2026
Engine and transmission disengaged from each other and I could no longer accelerate or keep speed. I had to pull over, turn off the car and turn it back on. Local shop took a look and confirmed a cooling System Failure. The system is not at the right pressure at operating temperature. Exhaust gasses in cooling system.
Incident date: May 1, 2024
Component Affected: ENGINE AND ENGINE COOLING Description of the Defect & Incident: My 2024 Nissan Rogue equipped with the 1.5L VC-Turbo engine is exhibiting severe progressive mechanical failure, matching the symptoms described in NHTSA Campaign Numbers 26V080000 (Engine Bearing Seizure) and 26V081000 (Throttle Body Gear Failure). The vehicle is currently experiencing excessive engine shaking, a... Read more
Incident date: May 28, 2026
Manufacturer announced a recall regarding L3 charging more than 18 months ago. The announcement included a warning that, under NO CIRCUMSTANCES, should L3 charging be attempted. The announcement included assurances that the fix would be announced by March 2025. In the interim period, two follow-ups have been announced, both coming well after the previous deadline. At this point. I have been unable... Read more
Incident date: May 28, 2026
The sunroof leaks into the car causing a moisture issue. As someone with asthma and allergies this is a potential mold risk.
Incident date: May 28, 2026
While driving, I swerved slightly to avoid a dog and went into a shallow ditch less than one foot deep. There was no collision, no structural damage, and no repairs needed to the vehicle. Despite the extremely minor impact, both airbags deployed unexpectedly. This deployment was violent and occurred without a qualifying crash. I believe this indicates a faulty airbag sensor, airbag control module ... Read more
NISSAN
PATHFINDER
(2024) — STRUCTURE:BODY
May 28, 2026
Incident date: Mar 10, 2025
When it rains the sunroof leaks, took it the dealership, they replaced the drain grommets and it still does the same thing again two days later when it rain.
Incident date: May 25, 2026
While driving my 2023 Nissan Rogue on Interstate xxx from [XXX] to [XXX] with my xxx daughter in the vehicle, the vehicle suddenly displayed multiple warnings including collision assist/sensor malfunction warnings, start/stop system failure warnings, and “check owner’s manual” messages. Immediately afterward, the vehicle experienced a sudden loss of power and refusal to accelerate. At the... Read more
Incident date: May 25, 2026
While driving my 2023 Nissan Rogue on Interstate xxx from [XXX] to [XXX] with my xxx daughter in the vehicle, the vehicle suddenly displayed multiple warnings including collision assist/sensor malfunction warnings, start/stop system failure warnings, and “check owner’s manual” messages. Immediately afterward, the vehicle experienced a sudden loss of power and refusal to accelerate. At the... Read more
Incident date: May 25, 2026
While driving my 2023 Nissan Rogue on Interstate xxx from [XXX] to [XXX] with my xxx daughter in the vehicle, the vehicle suddenly displayed multiple warnings including collision assist/sensor malfunction warnings, start/stop system failure warnings, and “check owner’s manual” messages. Immediately afterward, the vehicle experienced a sudden loss of power and refusal to accelerate. At the... Read more
Incident date: May 27, 2026
I am filing a safety complaint regarding my Nissan Murano due to a recurring water leak caused by clogged sunroof/moonroof drain tubes. This problem has now happened for the third time, even after prior repairs by an authorized Nissan dealership. Water repeatedly enters the interior of the vehicle, soaking the carpets and interior areas. I am very concerned about mold and mildew developing undern... Read more
NISSAN
PATHFINDER
(2024) — SERVICE BRAKES
May 27, 2026
Incident date: May 27, 2026
Bought new 2024 Nissan Pathfinder, 20 months and 16,000 miles later I need new brakes and rotors. It was in for service at the 12 month / 10,000 mile mark and the rear brakes read 8/32nds. 8 months and 6,000 miles later my rear brakes are at 1/32nds and 2/32nds. I was told it was normal wear and tear.
Incident date: May 20, 2026
Vehicle experienced hesitation and intermittent delayed acceleration beginning around 2018, with symptoms progressively worsening over time. In the past week, the check engine light illuminated and the vehicle began experiencing significant acceleration delay from stops, including engine revving without proper acceleration for approximately 5-10 seconds. In some cases, the vehicle would not accele... Read more
Incident date: May 20, 2026
Vehicle experienced hesitation and intermittent delayed acceleration beginning around 2018, with symptoms progressively worsening over time. In the past week, the check engine light illuminated and the vehicle began experiencing significant acceleration delay from stops, including engine revving without proper acceleration for approximately 5-10 seconds. In some cases, the vehicle would not accele... Read more
Incident date: May 27, 2026
Odometer Fraud. The contact purchased a 2013 Nissan Juke. The contact discovered that there was a mileage discrepancy after purchasing the vehicle. The vehicle was a mechanic sale. At the time of purchase, the vehicle mileage was 71,000 and at the time of registration, but it was discovered that the mileage on the Title was 69,018.
Incident date: Dec 31, 1969
I purchased a 2023 Nissan Rogue from Bella Nissan in Union City in September 2025. The dealership failed to disclose to me that there was an open recall on my vehicle. Several weeks later, the car shut down on me while I was driving back to work from lunch, which was extremely dangerous as well as frightening. I missed half a day’s pay because I could not return to work. I had to return the car ... Read more
Incident date: Dec 31, 1969
I purchased a 2023 Nissan Rogue from Bella Nissan in Union City in September 2025. The dealership failed to disclose to me that there was an open recall on my vehicle. Several weeks later, the car shut down on me while I was driving back to work from lunch, which was extremely dangerous as well as frightening. I missed half a day’s pay because I could not return to work. I had to return the car ... Read more
Incident date: May 7, 2024
The vehicle experienced failure of the HVAC heater flap/blend door mechanism on the driver’s side. Specifically, the plastic gear assembly broke at its mounting point, causing the gear to spin freely and preventing the airflow door from opening and functioning properly. As a result, the driver’s side heating and airflow system no longer operated correctly. The failed component is available fo... Read more
Incident date: May 7, 2024
The vehicle experienced failure of the HVAC heater flap/blend door mechanism on the driver’s side. Specifically, the plastic gear assembly broke at its mounting point, causing the gear to spin freely and preventing the airflow door from opening and functioning properly. As a result, the driver’s side heating and airflow system no longer operated correctly. The failed component is available fo... Read more
Incident date: May 3, 2022
Around 100,000 miles, my vehicle began experiencing intermittent hesitation, sudden loss of power, and frequent stalling. Prior to the complete failure, the vehicle would occasionally hesitate during acceleration and feel like it was losing engine power while driving. Over time, the problem became more frequent. One day, while driving approximately 50 mph on a side road, the vehicle suddenly stal... Read more
Incident date: May 3, 2022
Around 100,000 miles, my vehicle began experiencing intermittent hesitation, sudden loss of power, and frequent stalling. Prior to the complete failure, the vehicle would occasionally hesitate during acceleration and feel like it was losing engine power while driving. Over time, the problem became more frequent. One day, while driving approximately 50 mph on a side road, the vehicle suddenly stal... Read more
Incident date: Apr 30, 2026
The contact owns a 2021 Nissan Rogue. The contact stated while her husband was driving 75 MPH in the far-left lane, with the contact in the front passenger's seat, the vehicle completely lost power steering functionality in heavy traffic. Both the contact and her husband were significantly frightened. The contact's husband was able to drive to the right lane and pulled over to the side of the road... Read more
Incident date: May 23, 2026
The contact owns a 2020 Nissan Murano. The contact stated while the vehicle was at Now Auto Care for a service appointment, the contact was informed that the driver's and passenger's side control arms were unusually worn and failing. The contact was advised to take the vehicle to the dealer. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown reca... Read more
Incident date: Mar 19, 2021
When driving at night, the low beam headlights were noticeably dim. The headlight bulbs were replaced and the lenses were cleaned on both headlights. This did not fix the issue. I have also adjusted the angle of them, and they’re still dim. My safety is at risk when I drive at night since I am almost completely unable to see the road using the low beams at night. The problem has not be confirmed... Read more
Incident date: May 20, 2026
2018 Nissan Versa transmission issues. i have 2018 Nissan Versa with 116,993 miles. Transmission is starting to skip and slip. it was diagnosed as a possible chain slip. there was bulletin out for this issue in which Nissan has known about. Nissan was contacted to see if they could warranty the transmission, but was told they were not going to cover it. There was warranty extension, but only for 8... Read more
Incident date: Jan 10, 2025
Car drives sluggish then takes off rides fine for awhile then problem repeats
Incident date: Jan 10, 2025
Car drives sluggish then takes off rides fine for awhile then problem repeats
Incident date: Jan 10, 2025
Car drives sluggish then takes off rides fine for awhile then problem repeats
Incident date: Apr 28, 2026
Reverse camera is very blurry. You have to squint your eyes to see what the object is when reversing. Daylight helps a little but but at nights it's pretty much faulty. I have attached some pictures, however, the AI features of my phone make the image better than it really is. The car was sold like this, and the consesionary told me that other cars, not just mine, camera was faulty. Please help, t... Read more