Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 97,402 complaints for NISSAN
Incident date: Jun 26, 2026
We were asked by Nissan corporate to bring in the vehicle for a safety recall related to the battery. The Nissan dealership updated the battery software then gave the vehicle back to us. However, as soon as we drove away the dash lit up with warning lights. We were on the freeway so we pulled over. It was a dangerous situation. We called the dealership and they required us to bring the car back. S... Read more
Incident date: Aug 31, 2026
The electrically-driven intelligent brake unit failed on my 2015 Nissan Leaf. The brakes became inoperative: when pressing the brake pedal there is a loud compression/grinding noise and the pedal goes nearly to the floor with little braking force. The failure appeared suddenly after charging the vehicle; it had been working normally before. The vehicle had to be towed to a Nissan dealership. The d... Read more
Incident date: Aug 31, 2026
The electrically-driven intelligent brake unit failed on my 2015 Nissan Leaf. The brakes became inoperative: when pressing the brake pedal there is a loud compression/grinding noise and the pedal goes nearly to the floor with little braking force. The failure appeared suddenly after charging the vehicle; it had been working normally before. The vehicle had to be towed to a Nissan dealership. The d... Read more
Incident date: Aug 29, 2026
The passenger side rear spring mount/Lower Control Arm separated at the weld and failed at highway speed. Control of the vehicle was momentarily lost and I was able to safely pull to the side of the highway to await a tow truck. Vehicle is not drivable. Mechanic confirmed it was an "Insufficient Weld" consistent with a safety bulletin that expired less than a year ago. Nissan corporate would not a... Read more
NISSAN
PATHFINDER
(2022) - SUSPENSION:REAR:SHOCK ABSORBER
Aug 31, 2026
Incident date: Jun 30, 2026
The contact owns a 2022 Nissan Pathfinder. The contact stated that the vehicle previously received a repair on the rear brakes at approximately 30,000 miles; however, the vehicle recently received an oil change at an independent mechanic, and it was discovered that the rear brakes showed excessive wear. Additionally, it was discovered that the rear shocks were worn. The dealer was contacted; howev... Read more
Incident date: Aug 24, 2026
The rear lower control arms (lower links) on my 2015 Nissan Altima are actively cracked and broken at 91,359 miles. An authorized Nissan dealership inspected the vehicle and confirmed the severe structural failure on video, explicitly stating it is an immediate safety hazard. However, the manufacturer is refusing to repair this dangerous manufacturing defect under Campaign PC690 due to an expired ... Read more
Incident date: Aug 29, 2026
The contact owned a 2021 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 25V655000 (Electrical System). The contact stated that while at a dealer charging the vehicle for approximately 15- 20 minutes, there was a fire coming from the front of the vehicle. The fire was extinguished by the fire department after several hours. A Police report was not filed. No injuries, medic... Read more
Fire
Incident date: Aug 26, 2026
My car all of a sudden lost drive power while I was driving up Parleys Canyon on I-80. My car started slowing down in traffic rapidly and I had to make emergency maneuvers to get to the side of the road. After the incident the car had trouble accelerating and couldn't keep up with traffic to get it to the shop. This is an active recall and Nissan refuses to fix the battery.
Incident date: Aug 26, 2026
My car all of a sudden lost drive power while I was driving up Parleys Canyon on I-80. My car started slowing down in traffic rapidly and I had to make emergency maneuvers to get to the side of the road. After the incident the car had trouble accelerating and couldn't keep up with traffic to get it to the shop. This is an active recall and Nissan refuses to fix the battery.
Incident date: Aug 26, 2026
My car all of a sudden lost drive power while I was driving up Parleys Canyon on I-80. My car started slowing down in traffic rapidly and I had to make emergency maneuvers to get to the side of the road. After the incident the car had trouble accelerating and couldn't keep up with traffic to get it to the shop. This is an active recall and Nissan refuses to fix the battery.
Incident date: Aug 31, 2026
The buttons on the steering wheel that set the cruise control stick and so do the buttons that turn the safety features on and off.
Incident date: Jul 30, 2026
The contact owns a 2024 Nissan Kicks. The contact stated that while driving at various speeds, the vehicle veered to the left or right. The vehicle was taken to an independent mechanic, who performed a tire alignment; however, the failure persisted. The vehicle was returned to the independent mechanic, who could not determine the cause of the failure and referred the contact to a dealer. The vehic... Read more
Incident date: Jul 30, 2026
The contact owns a 2024 Nissan Kicks. The contact stated that while driving at various speeds, the vehicle veered to the left or right. The vehicle was taken to an independent mechanic, who performed a tire alignment; however, the failure persisted. The vehicle was returned to the independent mechanic, who could not determine the cause of the failure and referred the contact to a dealer. The vehic... Read more
NISSAN
PATHFINDER
(2024) - UNKNOWN OR OTHER
Aug 30, 2026
Incident date: Aug 30, 2026
The car is sending off the alarm for the back seat not being buckled when there is no one back there and there is nothing on the seats, it is now also doing it where it does that but shows one of them as buckled when there’s no one in the seats
NISSAN
PATHFINDER
(2024) - SEAT BELTS
Aug 30, 2026
Incident date: Aug 30, 2026
The car is sending off the alarm for the back seat not being buckled when there is no one back there and there is nothing on the seats, it is now also doing it where it does that but shows one of them as buckled when there’s no one in the seats
NISSAN
PATHFINDER
(2024) - SEATS
Aug 30, 2026
Incident date: Aug 30, 2026
The car is sending off the alarm for the back seat not being buckled when there is no one back there and there is nothing on the seats, it is now also doing it where it does that but shows one of them as buckled when there’s no one in the seats
Incident date: Aug 20, 2026
My car is currently in the dealership due to excessive water damage after a rainstorm this month. I noticed the issue when I opened the door and the car smelled of mildew. When I inspected the vehicle, there was a large puddle in the spare tire compartment and the carpets in the back of the car and back passenger areas are soaked. The padding under the spare tire was soaked. I noticed water c... Read more
Incident date: Aug 20, 2026
My car is currently in the dealership due to excessive water damage after a rainstorm this month. I noticed the issue when I opened the door and the car smelled of mildew. When I inspected the vehicle, there was a large puddle in the spare tire compartment and the carpets in the back of the car and back passenger areas are soaked. The padding under the spare tire was soaked. I noticed water c... Read more
Incident date: Aug 30, 2026
Drivers of the car pulled out of a plaza without blinker and almost ran into our vehicle. Passenger and driver continued to harass and make rude comments whenever they pass by us. And we felt very offended.
Incident date: Aug 29, 2026
I am filing a formal safety complaint regarding a severe electrical failure and fire hazard inside the fuel tank of my 2015 Nissan NV200, directly related to Safety Recall PMA56 (NHTSA 25V676000). The dealership performed the recall service but refused to replace the fuel pump module, claiming no diagnostic trouble codes (DTCs) were present. Experiencing ongoing symptoms, I purchased an OEM replac... Read more
Incident date: Aug 29, 2026
I am filing a formal safety complaint regarding a severe electrical failure and fire hazard inside the fuel tank of my 2015 Nissan NV200, directly related to Safety Recall PMA56 (NHTSA 25V676000). The dealership performed the recall service but refused to replace the fuel pump module, claiming no diagnostic trouble codes (DTCs) were present. Experiencing ongoing symptoms, I purchased an OEM replac... Read more
Incident date: Jul 1, 2026
Headlight assembly not wired properly causing the driver's side Headlight not to work. Also the audio equipment inside the car has electrical issues.
Incident date: Jul 1, 2026
Headlight assembly not wired properly causing the driver's side Headlight not to work. Also the audio equipment inside the car has electrical issues.
Incident date: Jul 27, 2026
The truck suddenly and without warning drops into an un-acceleratable 'limp mode' while traveling at highway speeds in active traffic, presenting an immediate rear-end collision hazard. Nissan acknowledges this is a Turbo Failure and replaced it in 2021 and 2023 and now the turbo, actuator and dpf have all failed in less than 10k miles since the 2023 repair and refuses to cover it under the 10yr/1... Read more
Incident date: Jul 22, 2026
After about a year and a half, my truck either won’t want to start or won’t start. I purchased my truck new in early 2022 and I am on my 3rd new battery. Now in late 2026, they are telling me that I shouldn’t take short trips because the “smart charger” won’t have enough time to fully charge the battery. I have read that people are disconnecting something on the truck and it fixes the ... Read more
Incident date: Mar 24, 2023
Drivers seat, unsafe movement wall car in motion, and when applying Brake. Seat lever at times constantly drains battery rear and forward motion sensor applies brakes when nothing obstructing rear seat belts have made it difficult to either secure or unsecure passengers door locks on driver side need to go around through passenger to unlock. We have taken in the gate to be fixed because the rear g... Read more
Incident date: Mar 24, 2023
Drivers seat, unsafe movement wall car in motion, and when applying Brake. Seat lever at times constantly drains battery rear and forward motion sensor applies brakes when nothing obstructing rear seat belts have made it difficult to either secure or unsecure passengers door locks on driver side need to go around through passenger to unlock. We have taken in the gate to be fixed because the rear g... Read more
Incident date: Mar 24, 2023
Drivers seat, unsafe movement wall car in motion, and when applying Brake. Seat lever at times constantly drains battery rear and forward motion sensor applies brakes when nothing obstructing rear seat belts have made it difficult to either secure or unsecure passengers door locks on driver side need to go around through passenger to unlock. We have taken in the gate to be fixed because the rear g... Read more
Incident date: Aug 26, 2026
The contact owns a 2024 Nissan Rogue. The contact stated while driving at approximately 53 MPH, the vehicle intermittently stalled. The Messages "Engine Malfunction. Power Reduce. Service Now" and the "Start/Stop System Fault. Idle Stop System" were displayed on the instrument panel, and the check engine warning light was illuminated. The vehicle was taken back to the residence. The vehicle was no... Read more
Incident date: Aug 1, 2025
Vehicle Information: 2020 Nissan Rogue Component: Structure/Doors Latch/Lock/Linkage Description of Incident: I am writing to report a serious safety defect regarding the front door lock actuators on my 2020 Nissan Rogue. Without warning, the front door lock actuator(s) completely failed, rendering the electronic locking and unlocking mechanism useless.This is a critical safety hazard. When the ac... Read more
Incident date: Aug 1, 2025
Vehicle Information: 2020 Nissan Rogue Component: Structure/Doors Latch/Lock/Linkage Description of Incident: I am writing to report a serious safety defect regarding the front door lock actuators on my 2020 Nissan Rogue. Without warning, the front door lock actuator(s) completely failed, rendering the electronic locking and unlocking mechanism useless.This is a critical safety hazard. When the ac... Read more
NISSAN
PATHFINDER
(2022) - UNKNOWN OR OTHER
Aug 28, 2026
Incident date: Aug 3, 2026
A/C and electrical board
NISSAN
PATHFINDER
(2022) - ELECTRICAL SYSTEM
Aug 28, 2026
Incident date: Aug 3, 2026
A/C and electrical board
Incident date: Aug 5, 2026
While driving my 2025 Nissan rogue Platinum on the parkway while engaging their propilot assist function my car randomly and on multiple occasions applied the brakes when it wasn't necessary. Just led to at least one occasion where there was almost a severe accident however thankfully I was able to regain control in time. On these occasions they are completely random does not happen every time it'... Read more
Incident date: Aug 5, 2026
While driving my 2025 Nissan rogue Platinum on the parkway while engaging their propilot assist function my car randomly and on multiple occasions applied the brakes when it wasn't necessary. Just led to at least one occasion where there was almost a severe accident however thankfully I was able to regain control in time. On these occasions they are completely random does not happen every time it'... Read more
NISSAN
PATHFINDER
(2023) - SERVICE BRAKES
Aug 28, 2026
Incident date: Jun 10, 2026
Rear brakes had to be replaced at 30,000 miles, was told it was do to driver assets using rear brakes.
Incident date: Aug 14, 2026
The contact owns a 2024 Nissan Kicks. The contact stated that while his wife was driving at an undisclosed speed, the vehicle shuddered, jerked, and felt as though it was about to stall before resuming normal operation. The failure occurred more frequently while making left or right turns. No warning lights illuminated. The vehicle was taken to a dealer, where it was diagnosed with transmission fa... Read more
Incident date: Aug 10, 2026
The vehicle was recalled and when they reprogrammed the ECM, a code P11a9 appeared which led to the VCR actuator. They had to perform a VCR base position learning procedure. Initially, the service tech and service manager told us we needed a new engine.also, the ADAS and lane departure parts needed to be replaced as the crash malfunction light came on at about 65 miles.
Incident date: Aug 10, 2026
The vehicle was recalled and when they reprogrammed the ECM, a code P11a9 appeared which led to the VCR actuator. They had to perform a VCR base position learning procedure. Initially, the service tech and service manager told us we needed a new engine.also, the ADAS and lane departure parts needed to be replaced as the crash malfunction light came on at about 65 miles.
Incident date: Aug 10, 2026
The vehicle was recalled and when they reprogrammed the ECM, a code P11a9 appeared which led to the VCR actuator. They had to perform a VCR base position learning procedure. Initially, the service tech and service manager told us we needed a new engine.also, the ADAS and lane departure parts needed to be replaced as the crash malfunction light came on at about 65 miles.
Incident date: Aug 1, 2026
The contact owns a 2015 Nissan Rogue. The contact stated that the front passenger's side seat belt locked up, preventing the passenger from using the seat belt. No warning lights illuminated. The vehicle was taken to a dealer, where it was diagnosed that the seat belt assembly failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure ... Read more
Incident date: Aug 11, 2026
The contact owns a 2014 Nissan Murano. The contact stated that while parking or making right turns, a clicking noise was heard coming from under the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the power steering hose was leaking and needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 17V184000 (Steering); however, the VIN... Read more
Incident date: Aug 24, 2026
The contact owns a 2023 Nissan Rogue. The contact stated that after the son started the vehicle, white exhaust smoke suddenly emerged from the engine compartment and entered the vehicle's cabin. The engine was turned off, and the vehicle was towed to a dealer. The dealer diagnosed that the engine had sustained a catastrophic failure; however, the cause of the failure had not been determined. The c... Read more
Incident date: Aug 20, 2026
The wiper blade stop working in the middle of my windshield or will not return to correct position. I know there there is a recall on some 2022 sentras on this issues and I think my vehicle is one of them. I have always had a small issue with the blades since about a month after I bought it brand new. It started with the wipers not returning to correct position or still going for another couple mi... Read more
Incident date: Aug 27, 2026
Safety issue. I was on the highway when I has a flat. I opened the trunk to get the jack and spare , but to my surprise I found only styrofoam where the spare and jack should be. I called the dealer where I purchased the car and was told Nissan no longer provides those items. This was a real safety concern for me. Im a [XXX] female, often traveling out of town alone and I find Styrofoam! I was s... Read more
Incident date: Aug 27, 2026
When starting vehicle, the AV screen turns on but the screen is black. The screen lighting still illuminates but no other functions appear. Camera still works and shows when reversing but no entertainment is available.
Incident date: Aug 27, 2026
Whilst driving my 2023 Rogue the AWD light came on with a warning MALFUNCTION see owner’s manual and the check engine light came on. The start/stop/ idle feature turned off at the same time.. I was not able to stop so I reduced my speed from 55 to 40 and proceeded to finish the drive an additional 12 miles. I parked the vehicle and called for an appt at Nissan. I took the car in for service and ... Read more
Incident date: Aug 27, 2026
Whilst driving my 2023 Rogue the AWD light came on with a warning MALFUNCTION see owner’s manual and the check engine light came on. The start/stop/ idle feature turned off at the same time.. I was not able to stop so I reduced my speed from 55 to 40 and proceeded to finish the drive an additional 12 miles. I parked the vehicle and called for an appt at Nissan. I took the car in for service and ... Read more
Incident date: Aug 27, 2026
Whilst driving my 2023 Rogue the AWD light came on with a warning MALFUNCTION see owner’s manual and the check engine light came on. The start/stop/ idle feature turned off at the same time.. I was not able to stop so I reduced my speed from 55 to 40 and proceeded to finish the drive an additional 12 miles. I parked the vehicle and called for an appt at Nissan. I took the car in for service and ... Read more
Incident date: Aug 27, 2026
I leased and then bought a new 2020 Altima in 11/19 with 4 Continental tires. On 8/27/26 I saw a hole and fissures in the sidewall of the right-rear tire (Continental Pro Contact TX 215 / 55 R 17. All 4 tires had 7/32 wear on 11/30/25 and were rotated front to back. Threads are good.