Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 97,402 complaints for NISSAN
NISSAN
PATHFINDER
(2024) - UNKNOWN OR OTHER
Apr 30, 2026
Incident date: Apr 29, 2026
While driving down the road, heard a ‘gunshot’ sound and the sunroof had exploded.
Incident date: Apr 27, 2026
I owned this car for less than 2 years and it's already costing $700.00 to have a EGR valve failure. This seems to be a big problem with these SUV's and I just don't no how this is not covered under the warranty or a recall as this is clearly a defect. There are so many complaints about this issue. This is my 3rd Nissan and most likely my last!!! Not happy at all with this outcome of $700.00 repa... Read more
Incident date: Apr 27, 2026
I owned this car for less than 2 years and it's already costing $700.00 to have a EGR valve failure. This seems to be a big problem with these SUV's and I just don't no how this is not covered under the warranty or a recall as this is clearly a defect. There are so many complaints about this issue. This is my 3rd Nissan and most likely my last!!! Not happy at all with this outcome of $700.00 repa... Read more
Incident date: Apr 1, 2025
I am submitting this complaint on behalf of the vehicle owner. On March 31, 2025 (136,962 miles), the vehicle was brought to Fred Anderson Nissan of [XXX] for Voluntary Emission Recall PD128 (NTB24-061), which required a new Particulate Matter Sensor and ECM reprogramming. One day later, the Check Engine Light illuminated. On April 2, 2025 (137,083 miles), the dealer diagnosed code P2002-00 (DPF... Read more
Incident date: Apr 1, 2025
I am submitting this complaint on behalf of the vehicle owner. On March 31, 2025 (136,962 miles), the vehicle was brought to Fred Anderson Nissan of [XXX] for Voluntary Emission Recall PD128 (NTB24-061), which required a new Particulate Matter Sensor and ECM reprogramming. One day later, the Check Engine Light illuminated. On April 2, 2025 (137,083 miles), the dealer diagnosed code P2002-00 (DPF... Read more
Incident date: Apr 15, 2026
The contact owns a 2013 Nissan Juke. The contact stated that the timing chain was loose and caused damage to the timing case. The failure caused a three-inch gap, and engine oil was leaking onto hot parts inside the engine compartment. The dealer was notified of the failure; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 134,373.
Incident date: Apr 20, 2026
At right under 67,000 miles, the car made a loud pop when I went to accelerate from a stop light. The car would only work in reverse at that point. I'm being told that the CVT needs to be replaced. The car isn't even worth the cost of a new transmission.
Incident date: Apr 28, 2026
The contact owns a 2016 Lincoln MKX. The contact stated that while pulling into the ATM at approximately 10 MPH and depressing the brake pedal, the vehicle made an abnormal popping sound, and the brake warning light illuminated. The vehicle was driven to the residence. The vehicle was then driven to an independent mechanic, and was diagnosed with brake failure. The mechanic determined that the rea... Read more
Incident date: Feb 28, 2019
Hello. We purchased this 2018 Honda CR-V new in 2018 from the local Honda dealer, Honda of Lake Jackson, TX. In the Spring of 2025 the A/C stopped working. We took it to a local shop and they had to replaced the following: Blower motor replaced, blower motor replaced, A/C evaporator replaced, A/C expansion/orifice valve replaced, Heater core replaced. This was around a $3,000 repair. A month or ... Read more
Incident date: Apr 15, 2026
I have had ongoing issues with the backup camera not related to current recall 25v-552. The image on the dash screen would flip between upside down and right side up. It still the flipped image after being “fixed”. After the dealership “fixed” that problem, it would flip and reverse the image. That was subsequently “fixed” by replacing the dash monitor. However, the poor picture qualit... Read more
Incident date: Apr 15, 2026
Front seat passenger seatbelt has come unbuckled while the car is in motion. Middle row seat behind the driver the seatbelt has come unbuckled while the car is in motion many times. I've contacted the dealership in Eugene Or several times and they continue to tell me they will have more in "next week" and they will call me to schedule. I've been waiting for many months. The seatbelts come undone s... Read more
Incident date: Apr 23, 2026
The contact owns a 2018 Ford Edge. While the contact’s wife was driving 40 MPH, the brake pedal was depressed, and the vehicle unexpectedly lost automotive power. The contact stated that after refueling the vehicle and attempting to start the vehicle, the vehicle started shaking abnormally. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to the deal... Read more
Incident date: Apr 23, 2026
Hard/Delayed shifting up and down shifting. Transmission slipping, jumps into neutral with high revs, no movement. The warning light illuminated yesterday, shifting/neutral was worse. Turning into traffic, transmission went into neutral for seconds then hard shift squealing the tires.
Incident date: Apr 28, 2026
I am experiencing multiple unresolved defects with my 2026 Chevrolet Equinox affecting drivability, braking behavior, and vehicle structure/fit and finish. The primary issue is a persistent vibration, shimmy, or wobble during moderate acceleration from a stop. This condition is felt through the steering wheel, seat, and floor, and occurs consistently during low‑speed launch and normal accelerati... Read more
Incident date: Dec 3, 2025
I have about 13,500 miles on my 2025 Tucson Hyundai. The screen with the speedometer and HUD constantly turns on and off so you have no idea what speed you're going, if you need fuel and several other readings. It has been repaired once. Took it back to the dealer a second time, they said there was no issue. It is still doing it, and I am making an appointment to return it to the dealer again for ... Read more
Incident date: Dec 3, 2025
The contact owns a 2021 Nissan Sentra. The contact stated that while driving approximately 15 MPH, the parking braking independently activated. The failure occurred a second time, and the parking brake unintendedly activated. There was no warning light illuminated. On the third occasion, while driving approximately 45 MPH, the parking brake activated unintendedly, causing the vehicle to stop abrup... Read more
Incident date: Dec 1, 2024
What component or system failed or malfunctioned, and is it available for inspection upon request? -Forward collision system light on dash is illuminated, automatic locks do not engage after vehicle is in motion, paddle shifters do not work. All displays switched to Italian & from standard measurements to metric How was your safety or the safety of others put at risk? -Forward collision sensors a... Read more
Incident date: Apr 22, 2024
While driving down the highway, the whole car and steering wheel of 2021 Toyota Camry Hybrid started shaking side to side. Was able to exit safely and found a bubble in the sidewall of the 2021 Hankook Kinergy GT H436 BW 235/45R18 tire. Never had this happen with any tire before. 31,000 miles on tire. Could have caused a blow out if the exit was further away. No notification on Toyota Camry Hybrid... Read more
Incident date: Jan 13, 2026
The truck has a violent vibration, you can feel it while sitting in the drivers seat the steering wheel and also the steps getting into the truck, pretty much the whole CAB vibrates. Truck was taken to Peterbilt in Plainville, MA and upon three and half weeks of them trying to diagnose the issue for the third time we were told by Peterbilt that this was acceptable. We are a Fuel Oil Delivery Co... Read more
Incident date: Feb 1, 2026
At 70 mph the adaptive cruise control system applied the brakes hard enough to engage the abs system even though my lane of travel was clear. There was a car on the exit ramp to the right applying their brakes not in my path that I believe my vehicle picked up. There were several vehicles behind me and it almost caused an accident. There needs to be a way to disable the adaptive cruse on this vehi... Read more
Incident date: Apr 26, 2026
My transmission failed after only having my vehicle for 4 months. My safety and the safety of my passengers was put at high risk because of this issue due to stalling in traffic and loss of acceleration. My problem was confirmed by 2 separate mechanics and my local Toyota dealership. I also was able to confirm in this process that this is a common issue with this specific year of the CH-R and it n... Read more
Incident date: Apr 26, 2026
While operating my 2021 GMC Yukon AT4, my vehicle suddenly developed a popping noise, the check engine light began flashing, and the traction control warning illuminated. The vehicle lost power and had reduced acceleration, forcing me to pull off the road because it was unsafe to continue driving. This created a serious safety risk and appears consistent with reported GM lifter or engine defects.
Incident date: Feb 20, 2026
While traveling on vacation April 15, my 2025 F150 truck suffered a total loss of forward momentum on the highway and in city of Los Angeles —a severe safety failure. The repairing Ford dealership, diagnosed a factory-born "OPEN" in the main wiring harness (#14A005) behind the dash (DTCs P2128/P2138). To rectify this assembly-line defect, the dealership had to completely remove the dashboard (I... Read more
Incident date: Apr 14, 2026
I have a 2020 Toyota Highlander Limited, at 140k my car began whining with acceleration, I took it to the dealership and a new transmission and was quoted 9,790 alone for a new transmission. I have had Toyotas since I began driving, I have never put more than breaks and battery’s in them. It seems this transmission has been a constant problem and failing early in life. I am not sure how there is... Read more
Incident date: Apr 27, 2026
Car’s brake fluid leaked out of the brake lines into the master cylinder or brake booster resulting in significant loss of brake fluid to the system and a hazardous driving condition.
Incident date: Apr 23, 2026
We drove the Traverse 55 miles to a baseball game. When we got in the car to return home several warning lights appeared on the instrument display and there was an audible warning sound. The message “Service ESC” and “Brake assist failure” appeared on the instrument display panel. We couldn’t find a dealership that was open on Saturday so we cautiously drove 55 miles home. The brake peda... Read more
Incident date: Apr 23, 2026
We drove the Traverse 55 miles to a baseball game. When we got in the car to return home several warning lights appeared on the instrument display and there was an audible warning sound. The message “Service ESC” and “Brake assist failure” appeared on the instrument display panel. We couldn’t find a dealership that was open on Saturday so we cautiously drove 55 miles home. The brake peda... Read more
Incident date: Apr 11, 2026
The contact owns a 2008 Chevrolet Malibu. The contact stated that while the vehicle was parked, it failed to start up. The vehicle was towed to an independent mechanic, where it was diagnosed DTC: P0016 was retrieved. The contact was informed that the camshaft position correlator and crankshaft and intake were not aligned and needed to be realigned. The vehicle was not repaired. The manufacturer w... Read more
Incident date: Apr 11, 2026
The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the recall and informed the contact that parts were limited. The contact was informed that new vehicles were the priority before the vehicles that were alre... Read more
Incident date: Apr 11, 2026
The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the recall and informed the contact that parts were limited. The contact was informed that new vehicles were the priority before the vehicles that were alre... Read more
Incident date: Apr 26, 2026
The contact owned a 2021 Ford Explorer. The contact stated that the seat belt on the passenger’s side failed to retract as needed. The vehicle was taken to the dealer where the seat belt components were replaced. The contact associated the failure with NHTSA Campaign Number: 25V093000 (Seat Belts). The manufacturer was not notified of the failure. The failure mileage was 65,600.
Incident date: Apr 27, 2026
I purchased a new Mercedes Benz GLC300 2023. Last month, my friend and I were driving on I75 in Florida when we heard what sounded like a loud boom or gunshot. We quickly discovered that my sunroof had exploded. The sunroof was closed, and fortunately so was the sunshade, as large pieces of glass flew off the roof and smaller shards of glass collected on top of the sunshade. My friend and I were... Read more
Incident date: Apr 27, 2026
Both rear doors actuators will not allow to open from inside or outside, the passenger will open from inside and the driver door intermittently is the same and I have to juggle the handle or smack above the handle to get it to open on driver side. The passenger is only opening from inside and have to smack above the handle or put pressure to door to have the actuator release....both rear doors do ... Read more
Incident date: Sep 29, 2025
While I was driving my car stopped accelerating on busy [XXX] . It was myself my son his girlfriend who is pregnant and her [XXX] son no indication there was a problem just heard a some kind of noise and it loses speed when try to accelerate it wouldn’t we where able to turn in to a gas station. I then cut the car off and when I tried to restart it the car wouldn’t start a week prior to this ... Read more
Incident date: Dec 1, 2025
I was pulling out of driveway, it is a steep driveway, I have kept vehicle in 4WD, I then backed up to turn around, the truck “lurched” and “jerked” forward abruptly. I thought I had hit the home in front of me or ran over something. It was not the AEB. The vehicle had changed from 4WD auto to 2WD on its own, creating a large “jump” in the gears. I took the vehicle to service and they ... Read more
Incident date: Apr 14, 2026
Vehicle died in parking lot. The electronics all worked, it just would not start and would not go into any gear. Had to have it towed to dealer for repair. They replaced the PCM but it still would not start. They again replaced the PCM and a fuse. The vehicle started. This is the FOURTH time for the exact same issue. It died twice on the previous owner, once while on the highway. It also died twi... Read more
Incident date: Apr 14, 2026
Antilock Breaking System
Incident date: Apr 25, 2026
The vehicle is a 2020 Toyota Sienna. While driving, the engine suddenly shut off without warning, creating a dangerous situation and loss of power. This occurred while transporting children, increasing the safety risk. A mechanic inspected the vehicle and diagnosed a failure of the low-pressure fuel pump. The problem appears intermittently — sometimes the vehicle runs normally, and other time... Read more
Incident date: Apr 2, 2026
I am the lessee of a 2024 Jeep Wrangler Sahara 4xe currently subject to the active manufacturer recall involving engine contamination that may cause catastrophic engine failure, vehicle fire, and sudden unrecoverable loss of propulsion. This recall presents a substantial safety concern for continued daily operation of the vehicle. I am concerned for my personal safety and the safety of my passeng... Read more
Incident date: Apr 25, 2026
Back lights. Bottom of right is out and bottom left is starting to go out. Water collects inside the lights.
Incident date: Apr 25, 2026
4/10/26 - I left my neighborhood to turn right, from a stop, onto a 55 mph highway. Headed to the grocery store, with my 6-month old daughter. The trucks transmission (F150 10R80 10 speed) would not shift any higher than 2nd gear, of 10 gears. This caused the truck to not accelerate at a reasonable speed and only do about 15mph. Two cars behind me nearly collided with me as I could not achieve or ... Read more
Incident date: Apr 25, 2026
Timeline of issues: 04/11/2026 – Vehicle purchased 04/16/2026 – Brakes began grinding 04/18/2026 – Vehicle developed starting issues 04/19/2026 – Brake system parts (pads, rotors, calipers) ordered due to failure 04/23/2026 – Parts received; same day 4WD was tested and confirmed not functioning properly (dashboard indicates engagement but front wheels do not engage) 04/24/2026 – Compl... Read more
Incident date: Apr 25, 2026
Timeline of issues: 04/11/2026 – Vehicle purchased 04/16/2026 – Brakes began grinding 04/18/2026 – Vehicle developed starting issues 04/19/2026 – Brake system parts (pads, rotors, calipers) ordered due to failure 04/23/2026 – Parts received; same day 4WD was tested and confirmed not functioning properly (dashboard indicates engagement but front wheels do not engage) 04/24/2026 – Compl... Read more
Incident date: Apr 25, 2026
Timeline of issues: 04/11/2026 – Vehicle purchased 04/16/2026 – Brakes began grinding 04/18/2026 – Vehicle developed starting issues 04/19/2026 – Brake system parts (pads, rotors, calipers) ordered due to failure 04/23/2026 – Parts received; same day 4WD was tested and confirmed not functioning properly (dashboard indicates engagement but front wheels do not engage) 04/24/2026 – Compl... Read more
NISSAN
PATHFINDER
(2022) - UNKNOWN OR OTHER
Apr 25, 2026
Incident date: Dec 6, 2025
REAR VIEW CAMERA REPLACEMENT IF REQUIRED AFTER DEALER EVALUATION
NISSAN
PATHFINDER
(2022) - SERVICE BRAKES
Apr 25, 2026
Incident date: Dec 6, 2025
Summary of the Event: The driver of a 2025 BMW X1 M35i experienced an issue where the vehicle did not respond as expected when braking. The incident occurred in Gainesville on [XXX] at approximately [XXX]. After proceeding through a traffic light, the roadway transitioned from two lanes into one. The driver was in the right lane and needed to merge left. As the driver approached a turn while me... Read more
Crash
1 injured
NISSAN
PATHFINDER
(2022) - LANE DEPARTURE: WARNING
Apr 25, 2026
Incident date: Dec 6, 2025
The multipurpose front camera on my 2017 Acura MDX failed with DTC U3000‑49, disabling LKAS, ACC, CMBS, and FCW. Acura issued Service Bulletin 23‑008 acknowledging a software defect, but my VIN was denied eligibility despite matching the bulletin’s criteria. This is a safety‑critical failure affecting many owners, and Acura is forcing consumers to pay for camera replacement instead of prov... Read more
Incident date: Feb 1, 2026
I was driving using turn by turn directions and it told me to turn and I turned too soon and hit a telephone pole, front center. The airbags did not deploy and onstar did not recognize crash. I heard nothing from anyone. I called 911 to get the police to come and a wrecker driver. Even though I was wearing my seatbelt, my chest struck the steering wheel and my left hand was badly bruised. This is... Read more
Crash
1 injured
Incident date: Feb 1, 2026
My truck was started in the morning and as it sat idle in the driveway I started attaching my trailer. By the time I got the trailer attached(20 seconds) there was smoke pouring out from under the hood. I immediately turned off the truck popped the hood and it was engulfed in flames. I was able to put out the fire with the garden hose. No check engine lights, no warning lights on dash, and I ... Read more
Fire