Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 96,425 complaints for NISSAN
Incident date: Feb 26, 2026
Odometer Fraud. The contact owns a 2014 Ram 1500. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 140,000; however, at the time of registration, it was discovered that the mileage was 238,999.
Incident date: Mar 12, 2026
knocking noise from engine, oil light, blinking CEL, no acceleration, vehicle stalled. Brought to mechanic, from noise he said it sounds like a rod knocking and advised to contact Honda because on known issues.
Incident date: Mar 12, 2026
The contact owns a 2022 Ram 1500. While driving approximately 45 MPH, the contact was pulled over by the Local Police and was informed that the taillights were dark. The contact turned on the exterior lights using the automatic function on the light switch. The contact stated that there was no warning illuminated. The contact depressed the brake pedal and the brake lights operated as needed. The c... Read more
Incident date: Jan 14, 2026
Collision with deer. The vehicle cannot be driven because Nissan cannot supply a bumper with no ETA.
Crash
Incident date: Jan 14, 2026
2025 Honda CRV "sticky steering"worm gear spring just started in my car and getting worse. I read about a recall and haven't received my notice.
Incident date: Jan 14, 2026
The vehicle has major electrical issues. The ABS and all over driver safety options would shut off for days at a time. I had purchased this cx30 as new on January 02, 2026. It totally died and wouldn't start on February 03, 2026. It had to ve towed by mazda roadside assistance to Towne Mazda dealer in Orchard Park NY. It is now March 12, 2026 and the dealer has had my vehicle for over a month. The... Read more
Incident date: Mar 2, 2026
2026 chevy 1500 high country 6.2L with 6032 miles, engine stalled twice 3/11/2026 in one day, no check engine light no signs of anything catastrophic just simply stalled early morning commuting from work at a street light then later on same day driving with my 3 kids engine knocking/binding noise coming from engine while driving on highway stalled again leaving us stranded with engine blown on a b... Read more
Incident date: Mar 2, 2026
A recall notice was issued on November 27, 2024, regarding a faulty hydraulic brake control unit (HBU) in my 2018 Ram 2500. It has now been over a year since the recall was announced, and there is still no remedy available to replace the unit. Currently, both the ABS and Traction Control service lights are illuminated on the dashboard. When I contacted my service department, I was informed that n... Read more
Incident date: Mar 6, 2026
On February 27th, 2026, around 2:00 PM, while driving my 2024 Infinity QX60 on Hwy. 459 in Birmingham, AL, at approximately 70 mph in heavy traffic, the engine suddenly shut down completely and shifted into neutral without any prior warning lights, noises, or symptoms. I had great difficulty figuring out what had happened, and struggled to avoid being hit while crossing over three lanes to coast ... Read more
Incident date: Mar 10, 2026
The vehicle exhibited charging failures on multiple occasions over the course of several days after being connected to a Level 2 home charging unit overnight. On repeated mornings, the high-voltage battery was found to have not charged. The vehicle also exhibited intermittent slow charging behavior during this same period. Approximately six months prior to the charging failures, the 12-volt auxili... Read more
Incident date: Jan 19, 2026
See attached document for complaint.
Incident date: Jan 19, 2026
Recall V62/NHTSA 19V-813 that was done on my vehicle in Jan 2023 at 44607 miles failed 0n March 4 2026 the vehicle died and would not start and the repair shop had to replace the fuel pump relay again only 4,811 mile later even though it had been 3 years not many miles and of course Jeep will not reimburse me because it was over 3 years ago
Incident date: Jan 19, 2026
The contact owns a 2018 GMC Sierra 1500 Denali. The contact stated that while driving at an undisclosed speed, and while the vehicle was parked, the running boards unexpectedly lowered. Additionally, there was oil leaking from the vehicle, and the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with camshaft failure. The contact was informed ... Read more
Incident date: Mar 10, 2026
The contact owns a 2006 Toyota Corolla. The contact's son was driving at 55 MPH, another vehicle ran a stop sign and pulled into his path, resulting in a frontal collision with the side of the other vehicle. The contact’s vehicle spun around and came to rest on the shoulder of the road. Despite the high-speed frontal impact, the air bags failed to deploy. A police report was filed, and the vehic... Read more
Crash
1 injured
Incident date: Dec 9, 2025
You can smell something getting hot the gauges jump everywhere and the 12 volt outlet constantly flashes red or orange. The screen goes out for long periods of time and the transmission shifts down so hard and then misses gears shifting up causing the person driving to lose momentum. I can not believe this truck has not been recalled yet. It’s been at the dealers shop 20 times for electrical iss... Read more
Incident date: Mar 2, 2026
The contact owns a 2024 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had ... Read more
Incident date: Mar 3, 2026
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System) and 25V766000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall... Read more
Incident date: Oct 1, 2024
My 2020 Kia Telluride EX experienced a sudden engine shutoff / loss of motive power while driving in traffic. The vehicle stopped in the roadway, would not immediately restart, and restarted later after sitting. This was not normal stop/start operation, the car shut down. No low-oil warning appeared before the event. I am also aware of multiple similar owner reports online describing high oil cons... Read more
Incident date: Mar 3, 2026
0 The vehicle has a CVT transmission failure causing severe shuddering, jerking, and progressive loss of acceleration. Initially the vehicle would not exceed 20 mph, then worsened to 15 mph, then 10 mph, and now will not exceed 5 mph. The issue consistently occurs after the vehicle has been driven for more than approximately 2 minutes. There are no warning lights or alerts prior to the failure. Th... Read more
Incident date: Mar 3, 2026
The contact owns a 2022 Nissan Leaf. The contact stated that while attempting to charge the vehicle, the vehicle failed to charge using the fast-charging mode. The vehicle was charged in the slow-charging mode, which took 8 hours to charge the vehicle. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that the... Read more
Incident date: Mar 3, 2026
The contact owns a 2018 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V611000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that upon further inspection, the front driver’s side B-pillar trim became loose. Several local dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount ... Read more
Incident date: Oct 24, 2025
I was driving Honda CRV on Route 60, MPH was about 30 when the vehicle went to side by side on the road. This is a 2 lane highway. If some was coming the other way I could not help from colliding into them. I pulled over as soon as I could. The Honda has a left rear frams is broken. I heard other people announcing that their frame on CRV Honda 2012 is broken at the same side. It is a good car exce... Read more
Incident date: Jul 12, 2017
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The primary system affected appears to be the CVT transmission. Additionally, the engine computer (ECU) and electrical system (including battery, driver-side window, and turn signals) have shown repeated failures. The vehicle is available for inspection upon request. 2. How was your safety or the... Read more
Incident date: Jul 12, 2017
Rearview camera lag then disconnect. Ceases functioning until restart.
Incident date: Jul 12, 2017
Rearview camera lag then disconnect. Ceases functioning until restart.
Incident date: Feb 23, 2026
Major engine failure, a lifter went bad and caused metal all through the motor. Had to purchase new motor.
Incident date: Feb 23, 2026
The transmission keeps shuddering and jerking at low speeds. I have problems driving behind school buses or any slow moving vehicle. The vehicle has a problem when merging onto highways and loses acceleration power due to jerking. I have spoken to 3 separate edge owners who all have the same problem. Some of us can't afford the repairs but these vehicles are still being sold with this known proble... Read more
Incident date: Aug 4, 2025
The motor stoped working 6.2. Left me stranded in the middle of the road. No warning, the engine just gave up and stopped working. As well as the grill flying away and breaking my windshield, this happened last year in february while driving 75 mph.
Incident date: Feb 13, 2026
The contact rented a 2026 Toyota Corolla. The contact stated that while driving at 20 MPH, she heard a loud pop and the vehicle forcibly swerved to the right. The vehicle crashed into an unoccupied parked vehicle. The contact stated that the front driver's side tire was 90 degrees outward. The air bags did not deploy. The contact did not sustain any injuries, and no medical attention was received... Read more
Crash
Incident date: Feb 13, 2026
There was a recall on my Cadillac Escalade regarding the engine. We had the vehicle inspected in the fall and were told that our engine was not affected and was safe to operate. However, on Sunday, March 8, the engine suddenly failed while I was driving on an exit ramp with children in the car. There were no warning lights or prior indications of a problem. I took the appropriate steps to have the... Read more
Incident date: Mar 10, 2026
The exhaust has a leak. Loud noise, rattling coming from exhaust. Smell of fumes in the cab of the vehicle. I believe there is a recall for 2018,2019,and 2021 year models for this same issue but no recall for the 2020 model.
Incident date: Feb 10, 2026
I was driving and all the lights on the dash board came on. Including the engine light. I took the vehicle to the dealership service center and they said the turbo function of my engine was failing. and it was still covered under warranty so they fixed that. One day after the picking it up all the lights came back on. I took it back and they stated that the fuel injectors are failing thus causing... Read more
NISSAN
PATHFINDER
(2024) — BACK OVER PREVENTION
Mar 10, 2026
Incident date: Mar 9, 2026
The contact owns a 2020 Dodge Journey. The contact stated that the rear-view camera had started failing. The contact stated that occasionally the image was inverted or the image rolled. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention). The contact had been calling the local dealer but was informed that the part for the recall repair was not yet available... Read more
Incident date: Mar 9, 2026
Entered car on very cold day. Put heater and defroster on high, drove about a mile and then the window cracked.
NISSAN
PATHFINDER
(2013) — VISIBILITY/WIPER
Mar 10, 2026
Incident date: Sep 26, 2025
There is a known issue with the Ram infotainment Uconnect systems. The 2022 Ram 1500 frequently experiences infotainment issues involving its Uconnect 5 system, characterized by loud buzzing or popping noises, "screen bouncing" (glitchy movement or flickering), and spontaneous reboots. These symptoms often result from software bugs, a full memory cache, or, in some cases, hardware defects requirin... Read more
Incident date: Mar 9, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? The windshield washer system on my 2026 Honda CR V EX L is malfunctioning. The washer fluid only sprays on approximately half of the windshield instead of covering the full glass area. This appears to be related to the washer nozzles or fluid distribution system. The vehicle is available for inspecti... Read more
Incident date: Mar 4, 2026
Head Gasket Failure at 121,000. It has also affected the spark plugs. We were quoted a $4300+ repair at the Honda Dealership in Carlsbad. Engine displayed all lights and went on power loss mode and suddenly couldn't go more than 5-10 MPH, so we had to tow it. Was dangerous getting such a slow car into a parking lot safely.
Incident date: Mar 4, 2026
On my 2016 Honda pilot The engine started to fail and make a knocking noise when started, took it to Honda, they said i will need a new engine, i pushed for a goodwill repair, and they told me No. the car has been sitting ever since.
Incident date: Jan 2, 2026
These cars have a known issue for burning oil the motor thats in my car was recalled for same issue but they are not trying fix my car under that recall of the bad motor that they did recall
Incident date: Feb 2, 2025
Window regulator and window assembly keep failing
Incident date: Feb 2, 2025
Rear differential fluid leak The 07204 recall pertains to certain Pontiac vehicles, specifically the 2007 Pontiac Solstice, where a faulty rear axle pinion seal may leak, potentially causing a loss of motive power and increasing the risk of a crash. Dealers will replace the pinion seal free of charge, and the recall began on February 1, 2008. [XXX] [XXX] Overview of Recall 07204 Vehicle Affecte... Read more
Incident date: Mar 9, 2026
Blown turbo with propeller broken off lodged into the pre-catalytic converter, which caused damage to the catalytic converter/exhaust requiring a new turbo and a complete new catalytic converter and exhaust system. They also found major oil leaking from the upper timing cover gaskets, which I later found documented on the accounting service record as not repaired at that time few months from my pu... Read more
Incident date: Feb 16, 2026
Car electrical dash lights up, powertrain, strange noises, electrical glitches, engine stalling, carbon monoxide or gasoline smell, makes me dizzy when turn on the ac
Incident date: Feb 16, 2026
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experience... Read more
Incident date: Feb 16, 2026
On Wednesday, February 18th, I was driving on the freeway, usual heavy traffic right off of it at 5:00pm. When exiting and merging onto the street, I pressed on my break to slow down and meet the speed of traffic, but my breaks felt hard, I struggled pressing it down, and my car wasn’t slowing down. I was able to swerve off into a dirt patch next to the road. Then I panicked, unable to find wher... Read more
Incident date: Mar 30, 2025
The car only has 79 miles and the transmission is slugglisg it has a delay in it when you accelerate. and lots of 2019 Jeep Cherokee latitude plus have been recalled for the transmission. Just not my VIN number, but my car is having an exact same problem as the other 2019.
Incident date: Mar 30, 2025
The contact owns a 2025 Mazda CX-90. The contact stated that while driving the vehicle at an undisclosed speed, there was a very strong gasoline odor coming from the vehicle, and the vehicle hesitated while depressing the accelerator pedal. Additionally, the battery charge was low. The vehicle was towed to a dealer, but was not diagnosed. The contact stated that the vehicle was a new vehicle. The ... Read more
Incident date: Mar 1, 2026
1. Total transmission failure. Kept up with maintenance, but I changed the transmission fluid and suddenly it just died. Transmission just gave out and it's been a fancy lawn ornament for the last 6 months. 2. God forbid I was anywhere that wasn't inside my neighborhood. If I was anywhere else the car suddenly decelerating and not being able to accelerate would be a death sentence. 3. It's an 6F3... Read more
Incident date: Feb 1, 2024
There is intermittent failure of the passenger air bag occupancy detection system (ODS). This shows up as aporadic display of the passenger air bag failure code in the car, and became more frequent until the code rained on. This was previously an issue, but a couple years ago I performed the Subaru issued recall related to this sensor and it went away for a time. Now the same issue has come back. ... Read more
Incident date: Mar 9, 2026
The contact owns a 2024 Ford Maverick. The contact stated that on several occasions, while driving at an undisclosed speed, the vehicle unexpectedly shifted into neutral(N). There was no warning light illuminated. The contact stopped the vehicle and shifted the vehicle back into drive. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of t... Read more