Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 97,402 complaints for NISSAN
Incident date: May 16, 2026
The steering wheel is sticky when resetting position after turning left. This is a major safety issue as it requires force to get the steering out of that locked up position. This forces overcorrection and the car sways everytime. I can confirm 100s of people with civics have this issue on Reddit, YouTube and other Honda forums however the recall only applied to 2022 and above (known issue but s... Read more
Incident date: May 16, 2026
Sirius add pop-up on the infotainment screen, locks you out of the system. Not allowing use of hands free calling, text or climate control. Recurring issue making vehicle unsafe.
Incident date: Apr 4, 2026
CPST was performing a car seat safety check for a family. Family informed me they had bought the car seat new online. CPST had issues disconnecting the push-on lower anchor connectors from their storage on the car seat base. After disconnecting the lower anchor connects from the base, the CPST tried to use them to install the car seat base in the rear driver's side seat of a Nissan SUV. The push-o... Read more
Incident date: Apr 4, 2026
The contact owns a 2024 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The contact stated that the check engine and cruise control fault warning lights illuminated. The contact stated that the vehicle did not accelerate about 53 MPH. In addition, the contact stated that the failure... Read more
NISSAN
PATHFINDER
(2024) - STEERING
Jun 3, 2026
Incident date: Apr 10, 2026
My cars had a clunking type noise coming from the front left of vehicle, sounds happens on both left and right turns, and sometimes the steering wheel STICKS. Making a knocking sound and sometimes feels difficult to turn the wheel. I had to have the steering gearbox assembly replaced at cost of over $3015 before taxes.
Incident date: Apr 25, 2026
31 May 2026 (AM) Operating vehicle north on MD Rte 147 traveling appr. 45 MPH when vehicle started experiencing uncontrolled electrical activation of features e.g., heat, air, radio, main display. This proceed a shuddering in the drive train like one would experience with a transmission issue. Then, without warning, while at full speed, there was a complete loss of engine power i.e., it turned off... Read more
Incident date: May 1, 2026
My 2018 Malibu is stalling, it is covered under Recall N192221960, and the dealer is refusing to properly scan or fix the issue. They did the recall and the car is still doing the same thing but worse.
Incident date: May 29, 2026
Coolant intrusion in the engine which needs replacement. Car was misfiring and white smoke coming out took the auto shop for service. Its about $9400 to fix the car which is now more than the car is worth. Dealership never warned me that this was a potential issue.
Incident date: Mar 1, 2025
Sunroof caused a leak in the vehicle cabin, under the front driver rug. So the water was coming up from the floor. This was after a heavy rain. I was told by Honda the drains were clogged and paid $1k for repair 5 months ago. I just recently noticed more water pooling on the rug after another heavy rain and now they say the seals on the sunroof are failing. I rarely use the sunroof. I purchased th... Read more
NISSAN
ROGUE SPORT
(2018) - UNKNOWN OR OTHER
Jun 2, 2026
Incident date: Jun 30, 2025
AWD system failure Warning lights Known issue on 2020 Escape Module needs to be replaced with parts and labor $1710.50 plus tax Vehicle only has 32,000 miles on it Opened case with Ford Case #: CXH08137060-B8L5X8 Asked for Goodwill assistance, dealer also requested goodwill assistance and it was denied. Called Ford back and asked for it to be elevated and they said no.
Incident date: May 1, 2026
Shortly after we took possession of the car, I noticed that the warning that I was not holding the steering wheel would light up when I was holding the wheel with both hands in the 10-2 position. Flipping my fingers while continuing to hold the steering wheel was sufficient to switch the warning off. Also I was frequently being advised that the steering assist was inoperative and that the stop and... Read more
Incident date: May 1, 2026
Shortly after we took possession of the car, I noticed that the warning that I was not holding the steering wheel would light up when I was holding the wheel with both hands in the 10-2 position. Flipping my fingers while continuing to hold the steering wheel was sufficient to switch the warning off. Also I was frequently being advised that the steering assist was inoperative and that the stop and... Read more
Incident date: Jun 2, 2026
My 2021 RAM 1500 ecodiesel was subject to an NHTSA recall (23V-263). The recall included a replacement High pressure fuel pump (HPFP) due to a mechanical defect in the Bosch CP4.2 high-pressure fuel pump (HPFP) that causes the pump to fail prematurely and destroy itself internally. The HPFP was replaced under the recall over two years ago, only for the new fuel pump to fail catastrophically and se... Read more
Incident date: Apr 15, 2025
The contact owns a 2019 Licoln Navigator. The contact stated while the vehicle was parked, the front driver and passengers seat belts retactators seized. The vehicle was taken to the dealer where it was diagnosed with failed front drivers and passenger seat belts retractor. The contact was informed that the front driver's and passenger's seat belt retractors needed to be replaced. The vehicle was ... Read more
Incident date: Apr 21, 2026
radiator cracked causing overheating in need of repair. did not hit potholes, was not in an accident. 46,000 miles, 2024.
Incident date: Apr 1, 2026
I have had 2 different instances where my vehicle stops in the middle of a busy intersection or traffic and have no warning what so ever. Vehicle just shuts off and I am not able to turn back on to move out of the way. First time I got it repaired it was related to the fuel pump and now I am waiting to hear back from my mechanic to see what the issue is but so far it is an indication of the fuel p... Read more
Incident date: May 13, 2026
The contact owns a 2026 Toyota Camry Hybrid. The contact received notification of NHTSA Campaign Number: 25V869000 (Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The contact stated that the manufactured had exceeded a reasonable amount of time for the recall repair. The contact stated that the manufacture and the dealer was contacted. The contact st... Read more
Incident date: May 13, 2026
one morning randomly multiple warnings turned on on the dashboard of my 2020 honda odyssey . the following warnings turned on and have stayed on since: Adaptive Cruise Control Problem, Lane Keeping Assist Problem, Collision Mitigation System Problem, Road departure Mitigation Problem, Auto High-beam problem, and Brake System. This appears to be a common issue when searching online and appears to b... Read more
Incident date: May 23, 2026
While driving on interstate 380 south,with cruise on ,my engine failed with loud knocikng, Ihad two tractor trailors behind me ,i was lucky to get off road onto side of shoulder this was on May 5,2026. this was the second 2.4 liter theta 2 motor in my sorento, first motor failed at 58.000 miles, second motor failed at 138,000miles. auto was taken to kia dealership in Blakely ,Pa. a NEW MOTER HAS B... Read more
Incident date: May 20, 2026
1. An electrical failure from a component of the main wiring harness causes the ECM to respond with Service ESC, Reduced Engine Power, Service parking brake, service traction control. 2. Interstate driving requires maintaining rate of speed to avoid collision. The vehicle is much more difficult to drive as acceleration is very poor and also main safety functions like traction control are disabled... Read more
Incident date: May 28, 2026
FOR THESE LAST SEVERAL MONTHS, NEAR OR AROUND DECEMBER OF 2025 MY 2016 LINCOLN MKX HAS BEEN SHORTING OUT OR HAVING GLITCHES IN THE CENTER CABIN. THE CROSS TRAFFIC SYSTEM AND BLINDSPOT SYTEM FAULT HAVE TURNED ON AND OFF SIMULTANEOUSLY CREATING A SHORT IN THE CABIN RESULTING IN THE ac OR hEAT TURNING OFF AND ON. THIS ALSO CREATES A SHORT WHERE THE THE WINDOWS WILL NOT ROLL DOWN, THE GLOVE BOX WI... Read more
NISSAN
PATHFINDER
(2024) - POWER TRAIN
Jun 1, 2026
Incident date: May 29, 2026
The contact owns a 2019 GMC Acadia. The contact stated while the vehicle was parked, the shift to parking warning light illuminated. In addition, the contact stated that the failure occurred while the vehicle was parked. The vehicle was taken to an independent mechanic, however the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The conta... Read more
Incident date: Oct 24, 2025
On 05/30/2026 at approximately 15H24, my Tesla Cybertruck was parked and stopped at approx. [XXX] of Target). No one was seated in the driver seat. A passenger entered the vehicle and sat in the front passenger seat to play music. Shortly after the passenger sat down, the vehicle suddenly and unexpectedly moved forward on its own and rear-ended the vehicle parked directly in front of it and caus... Read more
Crash
Incident date: Jan 4, 2026
The contact owns a 2019 Land Rover Discovery. The contact stated that the vehicle had been experiencing electrical failures. The contact stated that the vehicle had failed to start or unlock, requiring the owner to manually unlock the vehicle with the key. Tand and exterior lights independently flashed while the vehicle was parked in the middle of the night. The vehicle was taken to the dealer on ... Read more
Incident date: Jan 4, 2026
The contact owns a The contact received notification of NHTSA Campaign Number: (example: 20V315000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was/was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/was not made aware of the issue. The contact... Read more
Incident date: Jan 4, 2026
The contact owns a The contact received notification of NHTSA Campaign Number: (example: 20V315000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was/was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/was not made aware of the issue. The contact... Read more
Incident date: May 18, 2026
My vehicles started experiencing a Service Power Steering Code and Service Stabilitrak warning after I Replaced my Sway Bar Bushings and Sway Bar Links and Started Giving Me A Code On My Scan Tool Of CO55C:00, and Lost Of Communication With Electronic Brake Module(UO121:00) Code. I Also Have A Multi-Axis Acceleration Sensor Code. Power Steering Module, When I Disconnect my Battery Completely It Ma... Read more
Incident date: May 20, 2026
Windshield cracked and was replaced in early May 2026. Less than 3 weeks later, windshield has cracked again in exact same location. People on forum are starting to report same issues. I feel this is a design flaw in the windshield.
Incident date: Sep 7, 2024
Vehicle stalled during routine driving. Code P129F. I was stranded in 95 degree weather with three small children. Please correct and advise ASAP. Had to be towed home. Vehicle inoperable.
Incident date: May 30, 2026
I recently noticed rust forming on both sides of the fuel tank support shields. The manual says that these shields are directly connected to the fuel tanks and that if rust develops further then the tanks could fall.
Incident date: May 30, 2026
My vehicle will not start so I jumped my battery when my car cut on I had a bunch of lights flashing my engine light my power steering light the miles per hour on my dash was flashing will not let me put my car into drive or reverse and when I did get it into drive my steering wheel was completely locked. After a few minutes. The vehicle will cut off again. All of this happened out of nowhere.I I ... Read more
Incident date: May 28, 2026
Backup camera doesn’t work.
Incident date: May 22, 2026
Getting air bag warning for passenger side airbag not working
Incident date: May 31, 2026
I was traveling North on Highway 55 in Huntsville, AL when I put the car in sport mode all of the error lights came on immediately. This has happened on several occasions. My passenger seat belt error always comes on. When I call about getting the recall fixed it could never be done because the dealer ships says the parts are not available.
Incident date: May 19, 2026
The HV battery cooling fan on the 2009 Toyota Camry Hybrid has no protective filter and no cleaning or inspection interval in Toyota’s published Scheduled Maintenance Guide. Toyota acknowledged this exact problem in TSB T-SB-0087-13 (July 2013) for 2012–2016 Camry HV vehicles, stating the cooling fan ‘may exhibit an excessive buildup of dust, lint, or other debris that can reduce the efficie... Read more
Incident date: May 19, 2026
Truck started ticking/clicking a few months back and the ESC or ECS light came on took it to the dealer Carl Black Chevrolet in Orlando, where the was supposed to to fix the problem under the previous owner, my boss who gave me the truck and 30 days after receiving the title the motor is bad. Mileage now is 112,000, the truck has burned the right fuel and had proper oil changes. Now the motor is ... Read more
Incident date: May 24, 2026
This is a statement from my daughter: I was driving and noticed a vehicle stopped in front of me. When I attempted to brake, I could feel my brakes sink all the way to the floor. I also didn't receive an alert from the Front Collision Avoidance system or any assistance from the Automatic Emergency Braking system. The vehicle was a CPO that had always been serviced at the dealership. Because of var... Read more
Crash
NISSAN
PATHFINDER
(2022) - UNKNOWN OR OTHER
May 29, 2026
Incident date: May 22, 2026
In XXX 2026, I brought my 2022 Kia K5 GT-Line (VIN: [XXX] ) to Jim Click Kia in Tucson, AZ for routine maintenance. Fuel system testing revealed my vehicle failed inspection due to an active federal recall affecting the fuel tank/fuel valve system. Kia America confirmed the recall defect caused cascading damage to additional components, rendering the vehicle completely unrepairable and unsafe to d... Read more
Incident date: May 28, 2026
2018 Ford Edge 2.0L EcoBoost. Vehicle CEL came on, took it to the dealership for diagnostic and report indicated a known TSB 22-2229 to apply to my vehicle's condition. Trouble code P0302. White exhaust smoke, misfire at start up, low coolant levels, runs rough. Dealer performed a borescope inspection and found the engine long block has internal fluid leak. My safety, my kids, and others on the r... Read more
Incident date: Apr 1, 2026
The speedometer registers speed up to 7mph over actual speed for the first 15 miles then returns to matching GPS speed. Reported to Toyota, dealer said they have seen this before but not identified a fix as of today
Incident date: May 29, 2026
It was dark, wife and I were driving, suddenly the begin dash began to go blank, more like a flicker. As I kept driving the flickering began to be more often and more pronounce. At some point we were worried that we won’t be able make it home. Almost approaching home the all the gauges went off a light came on the dash (don’t remember which one) vehicle suddenly acelerated and I have to tak... Read more
Incident date: May 29, 2026
This report is being filed to due a prolonged recall on the second row seats of this vehicle. We have not been able to use the second row seats for over 7 months, and there have been no communication or updates from the manufacturer regarding a remedy. This is to report that Toyota has still not offered a remedy to the following recall: Oct 07,2025 Manufacturer Recall Number25TB12 NHTSA Recall Nu... Read more
Incident date: May 17, 2026
The transmission is absolutely flawed - it delays shifting in unpredictable ways when in traffic, and often slams into gear when downshifting, which is jarring on the driver. Transmission should absolutely be recalled for the bushing. It is unsafe and unethical that Ford knowingly continued to used this transmission knowing it was causing issues.
Incident date: May 22, 2026
Transmission Jutter or pulsing going up a slight incline at 45mph 50k miles on vehicle Problem repaired by dealer under extended warranty Now same problem occurring again at 90k miles
Incident date: May 27, 2026
The right driver side daylight light is out, the SOS response system warning light is on, tire pressure loss detected light is but tires are fine and no loss in pressure, cruise control doesn’t always work and deactivates.
Incident date: May 27, 2026
I am very certain that I have proof that from the dealership a Cable Dahmer and Kansas City Missouri did break work concerning the brake master cylinder booster was replaced and it still has problem which should have been under a recall and I would like to get that corrected and received my service funds back
NISSAN
PATHFINDER
(2020) - LANE DEPARTURE: WARNING
May 28, 2026
Incident date: May 18, 2026
Without any warning or physical impact, the central infotainment screen completely blanked out and suffered an irreversible hardware failure. This screen acts as the mandatory display terminal for the vehicle's rear-visibility backup camera, as well as the audio generation module for the vehicle's driver alerts. Because of this component failure, the vehicle is in direct non-compliance with Feder... Read more
Incident date: May 28, 2026
Without any warning or physical impact, the central infotainment screen completely blanked out and suffered an irreversible hardware failure. This screen acts as the mandatory display terminal for the vehicle's rear-visibility backup camera, as well as the audio generation module for the vehicle's driver alerts. Because of this component failure, the vehicle is in direct non-compliance with Feder... Read more
Incident date: May 28, 2026
Without any warning or physical impact, the central infotainment screen completely blanked out and suffered an irreversible hardware failure. This screen acts as the mandatory display terminal for the vehicle's rear-visibility backup camera, as well as the audio generation module for the vehicle's driver alerts. Because of this component failure, the vehicle is in direct non-compliance with Feder... Read more
Incident date: May 22, 2026
While sitting stopped at a red light, the brake pedal suddenly became soft and the vehicle began moving. As I rushed to depress the pedal further (all the way to the floorboard - which did not stop the car) the car rolled forward and collided with the car in front of us causing damage to both vehicles. If the other car had not been in front of us we would have rolled directly into heavy active cr... Read more
Crash