Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 97,402 complaints for NISSAN
Incident date: Dec 23, 2023
My front and back auto collision breaking sensor keeps going off as if something is in front of me. It’s not in the back as well. Also will indicate on my dash that there is a vehicle following me too far fast or too close and there will be nothing behind me. This is very scary when I first started happening. I looked it up online and a lot of vehicles are having problems with this as well as th... Read more
Incident date: Sep 4, 2026
Reported EMC control issue 12/25 turned out to be a recall of Trottle contol system . Dealership took vehicle and completed repair. September 26 issue occurred again . Very dangerous situations in both circumstances as the vehicle loses power and has no acceleration. September 2026 on a major 3 lane interstate vehicles traveling over 65mph Vehicle dead in left hand lane . PSP state police ca... Read more
Incident date: Sep 4, 2026
Reported EMC control issue 12/25 turned out to be a recall of Trottle contol system . Dealership took vehicle and completed repair. September 26 issue occurred again . Very dangerous situations in both circumstances as the vehicle loses power and has no acceleration. September 2026 on a major 3 lane interstate vehicles traveling over 65mph Vehicle dead in left hand lane . PSP state police ca... Read more
Incident date: Sep 1, 2026
I am reporting a serious safety incident involving the powered rear liftgate of my 2026 Nissan Rogue Platinum. On Tuesday, September 1, 2026, at approximately 9 AM, I was helping my daughter unload her cosmetology case at the Sherman Oaks Galleria. The rear liftgate was open. We were both standing behind the vehicle, facing away from it toward her cosmetology case (which had become unlatched so... Read more
1 injured
NISSAN
PATHFINDER
(2017) - AIR BAGS
Sep 6, 2026
Incident date: Jun 15, 2026
I was involved in a collision, and despite the force of the impact, the vehicle's airbags failed to deploy.Following the accident, the main dashboard SRS airbag indicator light began flashing. Additionally, the passenger airbag light indicates that the passenger airbag remains "OFF" even when an adult is properly seated in the front passenger seat.
Crash
1 injured
Incident date: Aug 18, 2026
Engine failed while driving. Coolant intrusion number one cylinder.
Incident date: Aug 15, 2026
Back window shattered. Nothing hit it.
Incident date: Aug 15, 2026
Back window shattered. Nothing hit it.
Incident date: Sep 4, 2026
Engine failed unexpectedly and without warning. After doing research there is a widespread problem with the 2016 diesel engine.
Incident date: Aug 22, 2026
Beginning 4/2025 undercarriage parts of the splash guard began breaking loose and flying off my vehicle while driving. 6/2025 the passenger wheel surround flew off while driving 60 MPH over a bridge, thank God there was no oncoming traffic. It caused damage to my tires however that I replaced. Over the last year more parts, including the drivers side wheel surround have come off while driving. I w... Read more
Incident date: Sep 1, 2026
The contact owns a 2014 Nissan Rogue. The contact stated that while driving, the brake pedal was depressed with force after the vehicle shut off. The vehicle was restarted and operated normally momentarily before shutting off again. The contact heard two loud booming sounds from underneath the vehicle. The contact exited the vehicle and became aware that fire was engulfing the underside of the veh... Read more
Fire
Incident date: Sep 2, 2026
I am the second owner of a 2013 Nissan Murano, purchased from my friend's estate in 2026. Recently, the drivers seat belt was found to be shredding in two places. I did a search for open recalls on seal belt fabrics but there are none. I do not know what to do about it. I have placed thin shipping tape over the rips and tears. It appears that something in the roll up mechanism is tearing the sea... Read more
Incident date: Sep 2, 2026
I am the second owner of a 2013 Nissan Murano, purchased from my friend's estate in 2026. Recently, the drivers seat belt was found to be shredding in two places. I did a search for open recalls on seal belt fabrics but there are none. I do not know what to do about it. I have placed thin shipping tape over the rips and tears. It appears that something in the roll up mechanism is tearing the sea... Read more
Incident date: Sep 1, 2026
If Nissan knows that the 2021 nissan rogue has a transmission problems with Valve Body Replacement. THIS COULD BE A HAZARD WHEN DRIVING. Please recall!
Incident date: Sep 2, 2026
Engine failure- my car goes into engine failure when I am driving it.
Incident date: Sep 2, 2026
Engine failure- my car goes into engine failure when I am driving it.
Incident date: Aug 16, 2026
My Nissan Leaf entered turtle mode on the freeways 8 times over the course of about a week and a half. This causes the car to slow itself down, and severely limit acceleration. The first time was on August 16th, 2026. This is incredibly dangerous, especially on the interstate. No one expects a car to be going 35mph on I-10, or any highway, therefore, this could have easily caused a severe rear end... Read more
Incident date: Aug 16, 2026
My Nissan Leaf entered turtle mode on the freeways 8 times over the course of about a week and a half. This causes the car to slow itself down, and severely limit acceleration. The first time was on August 16th, 2026. This is incredibly dangerous, especially on the interstate. No one expects a car to be going 35mph on I-10, or any highway, therefore, this could have easily caused a severe rear end... Read more
Incident date: Aug 16, 2026
My Nissan Leaf entered turtle mode on the freeways 8 times over the course of about a week and a half. This causes the car to slow itself down, and severely limit acceleration. The first time was on August 16th, 2026. This is incredibly dangerous, especially on the interstate. No one expects a car to be going 35mph on I-10, or any highway, therefore, this could have easily caused a severe rear end... Read more
Incident date: Apr 8, 2026
We had bought this vehicle from the dealership in March 2026, it had seemed like they were trying to get rid of it. Within under a month of purchase, it flashed a malfunction error and broke down. Sent to dealership, they had fixed the relay. Problem has since worsened. Car runs extremely rough and I get two malfunction errors. During long periods of driving with extensive starting and stopping, I... Read more
Incident date: Apr 8, 2026
We had bought this vehicle from the dealership in March 2026, it had seemed like they were trying to get rid of it. Within under a month of purchase, it flashed a malfunction error and broke down. Sent to dealership, they had fixed the relay. Problem has since worsened. Car runs extremely rough and I get two malfunction errors. During long periods of driving with extensive starting and stopping, I... Read more
Incident date: Apr 8, 2026
We had bought this vehicle from the dealership in March 2026, it had seemed like they were trying to get rid of it. Within under a month of purchase, it flashed a malfunction error and broke down. Sent to dealership, they had fixed the relay. Problem has since worsened. Car runs extremely rough and I get two malfunction errors. During long periods of driving with extensive starting and stopping, I... Read more
Incident date: Sep 1, 2026
Rear windshield spontaneously and completely shattered, approximately five minutes after turning the vehicle off, with the rear defroster on
Incident date: Sep 1, 2026
Rear windshield spontaneously and completely shattered, approximately five minutes after turning the vehicle off, with the rear defroster on
Incident date: Aug 22, 2026
Engine / Fuel/Smog/Emissions System (EGR Cooler) Description of the Safety Hazard - My 2024 Nissan Rogue experienced a sudden and catastrophic failure of the Exhaust Gas Recirculation (EGR) cooler assembly. The internal core of the EGR cooler cracked, causing engine coolant to leak and completely drain. This defect caused severe engine overheating, a sudden and dangerous loss of motive power while... Read more
Incident date: Aug 22, 2026
Engine / Fuel/Smog/Emissions System (EGR Cooler) Description of the Safety Hazard - My 2024 Nissan Rogue experienced a sudden and catastrophic failure of the Exhaust Gas Recirculation (EGR) cooler assembly. The internal core of the EGR cooler cracked, causing engine coolant to leak and completely drain. This defect caused severe engine overheating, a sudden and dangerous loss of motive power while... Read more
Incident date: Aug 30, 2026
My 2022 Nissan Rogue 1.5L VC-Turbo is experiencing repeated limp-mode/reduced-power events, severe hesitation, poor acceleration, rough/shaking idle, and recurring DTC U0652 after Nissan marked recall 25V-437 complete. The vehicle is available for inspection. Reduced-power symptoms were documented as early as Dec. 2024 and significantly worsened by Oct. 3, 2025 at approximately 100,400 miles, inc... Read more
Incident date: Aug 30, 2026
My 2022 Nissan Rogue 1.5L VC-Turbo is experiencing repeated limp-mode/reduced-power events, severe hesitation, poor acceleration, rough/shaking idle, and recurring DTC U0652 after Nissan marked recall 25V-437 complete. The vehicle is available for inspection. Reduced-power symptoms were documented as early as Dec. 2024 and significantly worsened by Oct. 3, 2025 at approximately 100,400 miles, inc... Read more
Incident date: Aug 30, 2026
My 2022 Nissan Rogue 1.5L VC-Turbo is experiencing repeated limp-mode/reduced-power events, severe hesitation, poor acceleration, rough/shaking idle, and recurring DTC U0652 after Nissan marked recall 25V-437 complete. The vehicle is available for inspection. Reduced-power symptoms were documented as early as Dec. 2024 and significantly worsened by Oct. 3, 2025 at approximately 100,400 miles, inc... Read more
Incident date: Aug 20, 2026
Odometer Fraud. The contact purchased a 2014 Nissan Versa. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the mileage was 98,488. It was discovered from a Carfax Report that mileage in 2015 was 96,458, and in the same year in September that the mileage was 42,613. On January 1, 2023, the mileage was 34,483, and the Carfax Report indi... Read more
Incident date: Jun 1, 2026
The short inserts in the front grille of my 2026 Nissan Rogue SV have noticeable free movement at their attachment points. All short inserts can move forward/backward, laterally, and angularly. The longer grille inserts do not exhibit the same condition. I reported this condition to authorized Nissan dealers because of concern about the long-term integrity and retention of these components when s... Read more
Incident date: Aug 31, 2026
The contact owns a 2026 Nissan Frontier. The contact stated that while driving at various speeds on several occasions with the cruise control engaged, the cruise control disengaged independently, and the vehicle decelerated quickly. The contact stated that the failure mostly occurred while driving uphill. The vehicle was taken to a dealer to be diagnosed; however, the failure was not duplicated. T... Read more
Incident date: Sep 2, 2026
Engine light keeps coming on, just had 1 camshaft changed.
Incident date: Aug 17, 2026
The contact owns a 2016 Nissan Sentra. The contact stated that while driving at an undisclosed speed, the traction control warning light illuminated. The vehicle was taken to an AutoZone and DTC: C1116 “Stop Lamp Switch" was retrieved. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. ... Read more
Incident date: Sep 2, 2025
The contact owns a 2023 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, and the RPM became elevated. In addition, several unknown warning lights were illuminated. The contact stated that the warning lights flashed on and off. The failure mileage was approximately 50,000.
NISSAN
PATHFINDER
(2026) - POWER TRAIN
Sep 2, 2026
Incident date: Jul 15, 2026
While driving the vehicle it has gone into neutral 3 times prior to 8,000 mile. The vehicle was bought new. Two of the three times I was pressing the gas pedal and holding it steady. Speed was ~ 40-45 MPH. RPMs increased from ~1500 to over 3000. I had to come to a complete stop to put the vehicle back in drive. The other instance happened as I was pressing the brake pedal. As I took my foot off of... Read more
Incident date: Aug 6, 2026
Driving on a highway when rear differential and drive shaft broke loose from vehicle while driving at 65 mph. Right rear wheel went over real diff. causing the rear end of vehicle to come off the pavement. Fortunately was able to get car under control before it flipped. There was no warning signs prior. We were violently lurched and still are feeling residual effects from that incident.
Incident date: Jan 2, 2026
The contact owns a 2024 Nissan Rogue. While driving approximately 45 MPH, the contact’s eyes started burning, then the contact had a headache and muscle aches. The contact started feeling nauseous. The contact stated that the issue occurred every time the vehicle was driven. The contact was concerned that the air coming from the AC vents was causing the issues. Medical attention was sought twice... Read more
Incident date: Aug 31, 2026
The rear windshield shattered ~ while driving for no reason. I did have the rear defrost on, but it was 60 degrees out, so that should not have happened. I've used it in the winter when it was below zero and nothing happened then. Now I'm afraid to use it at all. Just a giant pain having it replaced & now I'm scared. AND as a result, there's glass all over the driveway which will likely punct... Read more
Incident date: Aug 31, 2026
The rear windshield shattered ~ while driving for no reason. I did have the rear defrost on, but it was 60 degrees out, so that should not have happened. I've used it in the winter when it was below zero and nothing happened then. Now I'm afraid to use it at all. Just a giant pain having it replaced & now I'm scared. AND as a result, there's glass all over the driveway which will likely punct... Read more
Incident date: Jul 15, 2026
2024 Nissan Ariya Evolve+ e-4ORCE, manufactured 11/2023, approximately 15,544 miles. Vehicle began displaying "Service EV System" when attempting Level 2 charging and would intermittently refuse to charge. Dealer diagnostic scan showed DTC P2E2B-12 (Drive Motor A Excitation Current) and P0AA6-23 (Electric Insulation/high-voltage isolation fault). Dealer physically tested the front traction motor... Read more
NISSAN
PATHFINDER
(2024) - SERVICE BRAKES
Sep 2, 2026
Incident date: Sep 2, 2026
I am submitting this complaint regarding a safety concern involving my 2024 Nissan Pathfinder, which has approximately 19,000 miles on the vehicle. The rear brake pads were found to be excessively worn and required replacement at only 19,000 miles. I consider this premature brake-pad wear to be a significant safety concern given the relatively low mileage and age of the vehicle. The braking syste... Read more
Incident date: Sep 1, 2026
On 9/1/2026 sometime between the hours of 1pm and 5pm, the rear windshield of my rogue, completely shattered. The vehicle was parked on my driveway. Nothing around my car, ring camera did not pick up anything. It simply just shattered.
Incident date: Aug 21, 2026
On XXX at approx 1:29 PM, I was driving my 2023 Nissan Rogue (purchased new XXX Chapman Nissan Philadelphia) on [XXX] with my family including 2 young children and my brother-in- law, heading to [XXX]. At highway speed (~65 mph), "Service CVT Power Reduced" warning appeared, complete loss of acceleration. I had to press accelerator to floor to avoid crash. I managed to drive approx 1 mile to emerg... Read more
Incident date: Aug 21, 2026
On XXX at approx 1:29 PM, I was driving my 2023 Nissan Rogue (purchased new XXX Chapman Nissan Philadelphia) on [XXX] with my family including 2 young children and my brother-in- law, heading to [XXX]. At highway speed (~65 mph), "Service CVT Power Reduced" warning appeared, complete loss of acceleration. I had to press accelerator to floor to avoid crash. I managed to drive approx 1 mile to emerg... Read more
Incident date: Aug 21, 2026
On XXX at approx 1:29 PM, I was driving my 2023 Nissan Rogue (purchased new XXX Chapman Nissan Philadelphia) on [XXX] with my family including 2 young children and my brother-in- law, heading to [XXX]. At highway speed (~65 mph), "Service CVT Power Reduced" warning appeared, complete loss of acceleration. I had to press accelerator to floor to avoid crash. I managed to drive approx 1 mile to emerg... Read more
Incident date: Aug 17, 2026
I am filing this complaint regarding Nissan's handling of an open safety recall involving my vehicle and the subsequent engine failure. Nissan issued Recall 26V080 concerning an engine-related defect that can cause engine oil breakdown, bearing damage/seizure, engine damage, and loss of motive power. My vehicle developed the red oil warning light, check-engine light, and reduced engine power befo... Read more
Incident date: Aug 17, 2026
I am filing this complaint regarding Nissan's handling of an open safety recall involving my vehicle and the subsequent engine failure. Nissan issued Recall 26V080 concerning an engine-related defect that can cause engine oil breakdown, bearing damage/seizure, engine damage, and loss of motive power. My vehicle developed the red oil warning light, check-engine light, and reduced engine power befo... Read more
Incident date: Aug 17, 2026
I am filing this complaint regarding Nissan's handling of an open safety recall involving my vehicle and the subsequent engine failure. Nissan issued Recall 26V080 concerning an engine-related defect that can cause engine oil breakdown, bearing damage/seizure, engine damage, and loss of motive power. My vehicle developed the red oil warning light, check-engine light, and reduced engine power befo... Read more
Incident date: Dec 5, 2021
Constant strong fuel smell that last for day I'm a disabled veteran and I had really bad headaches after driving each time. I have taken vehicle in to dealership and told them about fuel smell problem and they reported they couldn't find issue but even after my vehicle still smells like fuel so much that I can taste it and get headaches from it also family gets headaches to. At the current moment ... Read more