Consumer Safety Complaints

Incident date: Jul 14, 2023

The car spontaneously shut down. "EV OFF" displayed on the screen. I was in the middle of the road and unable to turn on the car or shift into neutral to push it off the road. I had to wait over an hour for a tow while in the road. This appears to be an increasing problem as many owners are reporting the same issue on the Nissan Ariya electric SUV Discussion Group page on Facebook.

Incident date: Jul 14, 2023

The car spontaneously shut down. "EV OFF" displayed on the screen. I was in the middle of the road and unable to turn on the car or shift into neutral to push it off the road. I had to wait over an hour for a tow while in the road. This appears to be an increasing problem as many owners are reporting the same issue on the Nissan Ariya electric SUV Discussion Group page on Facebook.

Incident date: Jul 14, 2023

The car spontaneously shut down. "EV OFF" displayed on the screen. I was in the middle of the road and unable to turn on the car or shift into neutral to push it off the road. I had to wait over an hour for a tow while in the road. This appears to be an increasing problem as many owners are reporting the same issue on the Nissan Ariya electric SUV Discussion Group page on Facebook.

Incident date: Sep 15, 2023

Metal shavings detected in transmission oil (under code P17F1) - car only has 90,000 miles. Dealership quoted $5,760 to fix. This is a common problem with the make/model and should have been recalled. Current extended warranty only covers 5 years, previous models' (Nissan altima 2007-2010) extended warranty for this same issue covered 10 years.

Incident date: Sep 1, 2023

Headlights are dangerously dim, contacted manufacturer and were told that we missed the settlement on this issue. We purchased this vehicle after the settlement so of course we missed it. My son drives this car to and from college two and a half hours away. I cannot understand why nothing is being done. When he drives at night, he has to have high beams on and even then, they are not the brigh... Read more

Incident date: Aug 19, 2022

transmission failed twice. first time i would have to floor the gas for the car to accelerate. i took to dealer, warranty was still active and transmission was replaced. again, about 13 or 14 mo later the transmission failed again. i had it replaced again. i have receipts for all work. the car has been driving fair the last 12 months.

Incident date: Sep 14, 2023

Last July I felt jerking after accelerating on highway and decided to go in for service and found fuel injectors were the issues which these were replaced. Then again after 3 months now feeling jerking again and shaking after accelerating. There is no warning light appearing as I feel it. After reviewing with others 2023 pathfinders, afraid my vehicle may stall and not be repaired. I’m still on... Read more

Incident date: Aug 28, 2023

There was a voluntary recall of 2014-2016 Rogue rear lift gate stay. The local Nissan dealership and Nissan both noted my 2015 Rogue was not included in the recall even though my rear lift is also broken and manufactured in the same time frame. The rear lift does not stay up making use of the trunk very dangerous. It has the potential to cause a head or other bodily injury. There were and are no w... Read more

Incident date: Sep 14, 2023

The contact owns a 2007 Nissan Armada. The contact received notification of NHTSA Campaign Number: 23E012000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was made aware of the iss... Read more

Incident date: Feb 22, 2023

The back up camera does not work half of the time. When the car is put in reverse, the screen in the console shows only black. Because the car has many blind spots and a small back window, this makes backing up difficult. The other day I almost ran over my neighbors kid and I was being extra cautious. Every time we've taken the car to the dealership for repair the camera start working again. Other... Read more

Incident date: Jul 10, 2021

How are ya'll? This is a request to The National Highway Traffic and Safety Administration for vehicle repairs. As mentioned, this is in reference to a vehicle 2016 Nissan Maxima review for vehicle repairs. The mentioned vehicle, 2016 Nissan Maxima (VIN: [XXX] ) is owned by [XXX] II, confirmed by United Services Automobile Association (USAA) in March of 2023. The mentioned vehicle was involved in... Read more

Crash

Incident date: Jul 10, 2021

How are ya'll? This is a request to The National Highway Traffic and Safety Administration for vehicle repairs. As mentioned, this is in reference to a vehicle 2016 Nissan Maxima review for vehicle repairs. The mentioned vehicle, 2016 Nissan Maxima (VIN: [XXX] ) is owned by [XXX] II, confirmed by United Services Automobile Association (USAA) in March of 2023. The mentioned vehicle was involved in... Read more

Crash

Incident date: Jul 10, 2021

How are ya'll? This is a request to The National Highway Traffic and Safety Administration for vehicle repairs. As mentioned, this is in reference to a vehicle 2016 Nissan Maxima review for vehicle repairs. The mentioned vehicle, 2016 Nissan Maxima (VIN: [XXX] ) is owned by [XXX] II, confirmed by United Services Automobile Association (USAA) in March of 2023. The mentioned vehicle was involved in... Read more

Crash

Incident date: Feb 9, 2023

The contact owns a 2011 Nissan Pathfinder. The contact received notification of NHTSA Campaign Number: 23E012000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms p... Read more

Incident date: Sep 26, 2022

The transmission would shift into neutral while driving down the road, loosing power to the drive train. This happened multiple times on the interstate at higher speeds in the left lane. Cars following came close to hitting me because of the sudden loss of power and speed. Talking with multiple transmission shops and a dealership they stated it was a common problem in the Nissan Altimas. Broug... Read more

Incident date: Sep 13, 2023

Yesterday my 2023 Nissan Pathfinder SL abruptly stalled about a minute into my morning commute on a busy road in traffic. The dash panel illuminated that the car "stalled". The car wouldn't immediately restart & engage. Thankfully, another driver pulled over and assisted to push my car to the side of the road. After several attempts, the car restarted and I could drive again. The car drive was slu... Read more

Incident date: Sep 13, 2023

Yesterday my 2023 Nissan Pathfinder SL abruptly stalled about a minute into my morning commute on a busy road in traffic. The dash panel illuminated that the car "stalled". The car wouldn't immediately restart & engage. Thankfully, another driver pulled over and assisted to push my car to the side of the road. After several attempts, the car restarted and I could drive again. The car drive was slu... Read more

Incident date: Sep 11, 2023

The contact owns a 2013 Nissan Pathfinder. The contact stated that while his wife was driving at an undisclosed speed, the vehicle shook violently and stalled. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission had failed and needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the... Read more

Incident date: Sep 14, 2023

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Incident date: Sep 14, 2023

My 2023 Nissan Versa S5MT has a reoccurring issue where under a stall condition the car will occasionally loose all power on a restart. This happened once in traffic. I got to a red light and fumbled the clutch pedal and stalled in stopped traffic. I went to get in front of a semi that was moving faster then me and if I didn't realize what happened I may have cut him off and gotten T-boned. In a 2... Read more

Incident date: Sep 14, 2023

My 2023 Nissan Versa S5MT has a reoccurring issue where under a stall condition the car will occasionally loose all power on a restart. This happened once in traffic. I got to a red light and fumbled the clutch pedal and stalled in stopped traffic. I went to get in front of a semi that was moving faster then me and if I didn't realize what happened I may have cut him off and gotten T-boned. In a 2... Read more

Incident date: Sep 14, 2023

My 2023 Nissan Versa S5MT has a reoccurring issue where under a stall condition the car will occasionally loose all power on a restart. This happened once in traffic. I got to a red light and fumbled the clutch pedal and stalled in stopped traffic. I went to get in front of a semi that was moving faster then me and if I didn't realize what happened I may have cut him off and gotten T-boned. In a 2... Read more

Incident date: Apr 25, 2023

A while ago my airbag light began flashing, we reset it a few times and it would come back after a week or two sometimes longer, either a flashing or solid light, it felt almost random. No codes came up when we had it ran, and then we took it to the dealership for inspection. It is the back of my driver seat, the airbag for the driver side back seat. I don’t know what the qualified number of com... Read more

Incident date: Apr 25, 2023

A while ago my airbag light began flashing, we reset it a few times and it would come back after a week or two sometimes longer, either a flashing or solid light, it felt almost random. No codes came up when we had it ran, and then we took it to the dealership for inspection. It is the back of my driver seat, the airbag for the driver side back seat. I don’t know what the qualified number of com... Read more

Incident date: Sep 13, 2023

The 2013 Nissan Altima passenger light seatbelt dash light stayed on unless seatbelt was buckled with person in seat. Took to Nissan dealer who charged $150 to diagnose as a sensor control unit except when they cleared the codes the airbag light also came on and has stayed on. 1.Issue number one is Nissan had a recall on the sensor unit and Nissan refuses warranty. I called Nissan hotline and to... Read more

Incident date: Sep 6, 2023

Mass air flow sensor. The check engine light comes on. It’s a safety hazard because the car does not have the power to accelerate so very dangerous when trying to cross intersection driving on The road is dangerous. This mass air flow sensor part is not a maintenance/ regular service. This is the second time I’m having this issue within 14 months. I had it replaced Aug 2022 and now dealership... Read more

Incident date: Sep 6, 2023

Mass air flow sensor. The check engine light comes on. It’s a safety hazard because the car does not have the power to accelerate so very dangerous when trying to cross intersection driving on The road is dangerous. This mass air flow sensor part is not a maintenance/ regular service. This is the second time I’m having this issue within 14 months. I had it replaced Aug 2022 and now dealership... Read more

Incident date: Jul 21, 2023

On July 21,2023 while driving at highway speeds the engine started to sputter. Multiple engine failure lights came on. The engine died and I had 1-2 seconds to get the vehicle out of the highway onto the shoulder. I was told the by the dealer that part of the fuel injector may have come loose and damaged the cylinder. The vehicle had only 562 miles on it. I do not have any paperwork on it because ... Read more

Incident date: Jul 21, 2023

On July 21,2023 while driving at highway speeds the engine started to sputter. Multiple engine failure lights came on. The engine died and I had 1-2 seconds to get the vehicle out of the highway onto the shoulder. I was told the by the dealer that part of the fuel injector may have come loose and damaged the cylinder. The vehicle had only 562 miles on it. I do not have any paperwork on it because ... Read more

Incident date: Sep 1, 2023

There is a known cvt transmission issue with certain years of different models of Nissans. My sons car recently started hesitating and not accelerating when pulling out of intersections. I took the vehicle to Nissan and was told that there is a known issue and they have extended warranties on the issue but my sons car was out of warranty and they were not willing to assist due to no recalls as o... Read more

Incident date: Sep 1, 2023

AIR BAGLIGHT ON DASH IS ON AND PASSENGER AIRBAGS HAVE BEEN OFF. THE FIRST CORRECTION TO THIS WAS WHEN I BOUGHT MY CAR 4 YEARS AGO AND LAST WEEK THE RED LIGHT CAME ON AND THE PASSENGER OFF SIGN. IT HAS BEEN FAULTY FOR A WHILE WAS WELL I HAVE HAD IT REPAIRED BY NISSAN FIRST THE 988 CIBTROLLER ASSY OCCUPANT SEN , NOW THEY WANT TO PUT A SEAT TRACK/SENDOR AND TRACK FRAME ASSEMPLYAS WELL AS AN OCC SEN... Read more

Incident date: Sep 12, 2023

Backup camera doesn’t work properly, when i switch to R, 1 side of the screen are dark

Incident date: Sep 3, 2023

Dear NHTSA, I would like to report a safety issue while driving this vehicle on Interstate 35E North of downtown St Paul, MN. While driving in traffic I went to move into a lane to the right allowing us to move in a less congested lane of traffic. During the move I pushed the pedal to full and the engine just shut off/cut out and stalled while in the middle of moving lanes in fast moving traffic... Read more

Incident date: Sep 3, 2023

Dear NHTSA, I would like to report a safety issue while driving this vehicle on Interstate 35E North of downtown St Paul, MN. While driving in traffic I went to move into a lane to the right allowing us to move in a less congested lane of traffic. During the move I pushed the pedal to full and the engine just shut off/cut out and stalled while in the middle of moving lanes in fast moving traffic... Read more

Incident date: Sep 3, 2023

Dear NHTSA, I would like to report a safety issue while driving this vehicle on Interstate 35E North of downtown St Paul, MN. While driving in traffic I went to move into a lane to the right allowing us to move in a less congested lane of traffic. During the move I pushed the pedal to full and the engine just shut off/cut out and stalled while in the middle of moving lanes in fast moving traffic... Read more

Incident date: Aug 21, 2022

The contact owns a 2013 Nissan Pathfinder. The contact stated while driving 35 MPH, the hood unlatched and struck the front windshield. No one was injured. The vehicle was taken to the dealer and the hood latch was replaced but the failure reoccurred several times. The contact received notification of NHTSA Campaign Number: 22V420000 (Latches/Locks/Linkages) however, the part to do the recall repa... Read more

Incident date: Sep 12, 2023

My Kicks keeps giving the front collision warning, showing malfunction-see owner's manual, the traction light, front impact light and check engine light come on. Then it is extremely slow to accelerate and often doesn't get over 25 mph. In order to get the car working again, you have to pull over, turn the car off, open the door and close the door, and restart the car. Sometimes you have to unplug... Read more

Incident date: Sep 12, 2023

My Kicks keeps giving the front collision warning, showing malfunction-see owner's manual, the traction light, front impact light and check engine light come on. Then it is extremely slow to accelerate and often doesn't get over 25 mph. In order to get the car working again, you have to pull over, turn the car off, open the door and close the door, and restart the car. Sometimes you have to unplug... Read more

Incident date: Sep 12, 2023

My Kicks keeps giving the front collision warning, showing malfunction-see owner's manual, the traction light, front impact light and check engine light come on. Then it is extremely slow to accelerate and often doesn't get over 25 mph. In order to get the car working again, you have to pull over, turn the car off, open the door and close the door, and restart the car. Sometimes you have to unplug... Read more

Incident date: Sep 12, 2023

Nissan states that they have no repair solution on NHTSA Recall 23E-012 as of the date of this complaint. Nissan states that this is a safety issue. The originally reported issue is allegedly >8 months old without resolution. This safety issue presents a clear and on-going danger and hazard to the vehicle driver. Please escalate.

Incident date: Sep 10, 2023

Jiffy Lube reported PLASTIC oil pan and plug broke when removing plug for draining. Manager at shop reported he had seen this before in another Nissan and he believes it is a common problem with the plastic oil pan. Internet search of forums describes similar problem and that replacements are the mid-$400s, just for parts, not labor. Sounds like a recall is needed.

Incident date: Sep 11, 2023

The contact owned a 2021 Nissan Rogue. The contact stated while at a stop, the vehicle launched forward and shifted into reverse at high speed without any warning, causing the vehicle to rear-ended a truck behind the contact and causing damages to the rear of the vehicle. The truck had minor damages, and no one was injured. No air bags deploy. A police report was filed. The vehicle was towed to a ... Read more

Crash

Incident date: Sep 12, 2023

Vehicle caught on fire while inside home @ 4:00am cst. Fire department and police department were at the scene as well. Fire department was forced to pry open the trunk to stop fire from spreading. Police gave police report at the scene due to the incident. State Farm is involved as well as the investigation team currently. State Farm insurance informed me to provide this information.

Fire

Incident date: Sep 12, 2023

Vehicle caught on fire while inside home @ 4:00am cst. Fire department and police department were at the scene as well. Fire department was forced to pry open the trunk to stop fire from spreading. Police gave police report at the scene due to the incident. State Farm is involved as well as the investigation team currently. State Farm insurance informed me to provide this information.

Fire

Incident date: Sep 12, 2023

Vehicle caught on fire while inside home @ 4:00am cst. Fire department and police department were at the scene as well. Fire department was forced to pry open the trunk to stop fire from spreading. Police gave police report at the scene due to the incident. State Farm is involved as well as the investigation team currently. State Farm insurance informed me to provide this information.

Fire

Incident date: Sep 9, 2023

Hood latch cable snatched it was recall on thi vehicle

Incident date: Sep 4, 2023

The contact owns a 2016 Nissan Rogue. The contact stated that the front driver's side seat belt locking mechanism had malfunctioned and was sometimes difficult to lock and unlock. The contact stated that the locking mechanism had become stuck and would not immediately unlock and release on multiple occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were n... Read more

Incident date: Aug 15, 2023

Hi, in 2018, Nissan replaced the passenger occupancy module as part of a recall. That module has now gone bad again (~5 years), and Nissan is charging its customers to replace. Maybe we are unlucky, but wondering if the repair with a faulty part is a pattern that is introducing risk and unnecessary cost to customers. Hoping the NHTSA can review data to determine whether this is a pattern or one... Read more

Incident date: May 11, 2023

The contact owns a 2013 Nissan Pathfinder. The contact stated while driving 45 MPH and slowing down, the brake pedal was depressed and went to the floorboard. There were several unknown warning lights illuminated. The vehicle was taken to the dealer and was repaired under NHTSA Campaign Number: 21V020000 (Exterior Lighting). On another occasion while attempting to start the vehicle, the vehicle fa... Read more

Incident date: Sep 6, 2023

The contact owns a 2021 Nissan Sentra. The contact stated while driving 30 MPH and pulling out of a parking lot on a leveled road surface, the vehicle hit a pothole, and upon attempting to make a turn, the vehicle made a popping sound and the front passenger's side wheel seized. The contact was able to pull to the side of the road. The contact stated that while a bystander was inspecting the front... Read more