Consumer Safety Complaints

Incident date: Sep 28, 2023

Catastrophic failure today. Car was towed with special tow truck to dealer after hours. Will know more tomorrow. While driving Passenger right front tire: upper tie rod broke, lower control arm broke, trans-axel broke, smoke came out of hood. Right before this happened the car experienced a shimmy in the steering wheel and to keep car driving straight I had hold steering wheel at angle to the r... Read more

Incident date: Sep 28, 2023

Catastrophic failure today. Car was towed with special tow truck to dealer after hours. Will know more tomorrow. While driving Passenger right front tire: upper tie rod broke, lower control arm broke, trans-axel broke, smoke came out of hood. Right before this happened the car experienced a shimmy in the steering wheel and to keep car driving straight I had hold steering wheel at angle to the r... Read more

Incident date: May 10, 2023

.The automatic transmission sensor. When u turn on the right blinker the car starts stalling acting like it's going to die. And it's not right turns it's the actual right blinker. And yes can be inspected. . You need ur signals to communicate with other drivers. So right blinker is very important, not only that the car jerking around in traffic like that is dangerous. . The car was inspected by ... Read more

Incident date: Aug 31, 2023

The contact owns a 2016 Nissan Sentra. The contact stated that while his wife was driving at an undisclosed speed, the vehicle hesitated before losing motive power and failed to exceed 20 MPH. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was n... Read more

Incident date: Sep 26, 2023

When traveling in a rental from SFO to Concord CA, on the Bay Bridge at 9 am on the 26 of September 2023, just as I entered the underpass section near Treasure Island, the front sensor malfunctioned and auto braked from 47 mph to 28, generated audible, tactile, and visual alarms, even though the car in front was not decelerating (auto lights, tail lights in from of me as the car went into a dark s... Read more

Incident date: Sep 26, 2023

When traveling in a rental from SFO to Concord CA, on the Bay Bridge at 9 am on the 26 of September 2023, just as I entered the underpass section near Treasure Island, the front sensor malfunctioned and auto braked from 47 mph to 28, generated audible, tactile, and visual alarms, even though the car in front was not decelerating (auto lights, tail lights in from of me as the car went into a dark s... Read more

Incident date: Sep 1, 2023

On September 1, 2023, I was headed north on I-95 in North Carolina. I was involved in a 3 car pileup where the Automatic Emergency Braking and Forward Collision Warning on my 2021 Nissan Rogue failed to activate. My vehicle had ADAS but almost killed my mother and me since they did not work. The car was totaled and the State Trooper wrongfully cited me for failure to reduce speed even though m... Read more

Crash

Incident date: Sep 1, 2023

On September 1, 2023, I was headed north on I-95 in North Carolina. I was involved in a 3 car pileup where the Automatic Emergency Braking and Forward Collision Warning on my 2021 Nissan Rogue failed to activate. My vehicle had ADAS but almost killed my mother and me since they did not work. The car was totaled and the State Trooper wrongfully cited me for failure to reduce speed even though m... Read more

Crash

Incident date: Sep 1, 2023

On September 1, 2023, I was headed north on I-95 in North Carolina. I was involved in a 3 car pileup where the Automatic Emergency Braking and Forward Collision Warning on my 2021 Nissan Rogue failed to activate. My vehicle had ADAS but almost killed my mother and me since they did not work. The car was totaled and the State Trooper wrongfully cited me for failure to reduce speed even though m... Read more

Crash

Incident date: Sep 23, 2023

The contact owned a 2021 Nissan Sentra. The contact stated that while his wife was driving at approximately 60 mph, the vehicle began to slide, hydroplane, and crash into a cement ditch drain. There were no warning lights illuminated. The passenger side seat belt failed to lock completely, and the occupant was thrown around in the vehicle. The occupant who was occupying the passenger side front ... Read more

Crash 1 injured

Incident date: Sep 23, 2023

The contact owned a 2021 Nissan Sentra. The contact stated that while his wife was driving at approximately 60 mph, the vehicle began to slide, hydroplane, and crash into a cement ditch drain. There were no warning lights illuminated. The passenger side seat belt failed to lock completely, and the occupant was thrown around in the vehicle. The occupant who was occupying the passenger side front ... Read more

Crash 1 injured

Incident date: Sep 23, 2023

The contact owned a 2021 Nissan Sentra. The contact stated that while his wife was driving at approximately 60 mph, the vehicle began to slide, hydroplane, and crash into a cement ditch drain. There were no warning lights illuminated. The passenger side seat belt failed to lock completely, and the occupant was thrown around in the vehicle. The occupant who was occupying the passenger side front ... Read more

Crash 1 injured

Incident date: Sep 22, 2023

When cruise control is active vehicle ramps to 6000 rpm to gain 1-2 mph going up slight inclines and even straight away. This also occurs when going around another vehicle while cruise control is active. This is a major safety issue as this could cause loss of control of the vehicle. The vehicle was taken to the dealership and was inspected by a mechanic. The mechanic stated there was nothing wron... Read more

Incident date: Sep 8, 2023

I have had so many problems with my vehicle. I have spend so much on auto repair. Latest one I took in to a local mechanic and he diagnosed it with transmission issue with a timer. It’s hard to go from 30 to 40mph. He also looked it up and said there’s a recall. I called my local Nissan dealer and was told my vehicle is not under the recall. Every dealers being asking me if I have transmissio... Read more

Incident date: Sep 8, 2023

I have had so many problems with my vehicle. I have spend so much on auto repair. Latest one I took in to a local mechanic and he diagnosed it with transmission issue with a timer. It’s hard to go from 30 to 40mph. He also looked it up and said there’s a recall. I called my local Nissan dealer and was told my vehicle is not under the recall. Every dealers being asking me if I have transmissio... Read more

Incident date: Sep 22, 2023

This warning light has been present since I test drove this car in March 2023. The dealership stated if I purchased the vehicle they would fix the issue before I took delivery after purchasing the vehicle in March 2023 the warring light came on several times within hours of picking up the vehicle. I took the vehicle back to the dealer at least twice within a week or so to have them fix the issue, ... Read more

Incident date: Sep 22, 2023

This warning light has been present since I test drove this car in March 2023. The dealership stated if I purchased the vehicle they would fix the issue before I took delivery after purchasing the vehicle in March 2023 the warring light came on several times within hours of picking up the vehicle. I took the vehicle back to the dealer at least twice within a week or so to have them fix the issue, ... Read more

Incident date: Sep 22, 2023

This warning light has been present since I test drove this car in March 2023. The dealership stated if I purchased the vehicle they would fix the issue before I took delivery after purchasing the vehicle in March 2023 the warring light came on several times within hours of picking up the vehicle. I took the vehicle back to the dealer at least twice within a week or so to have them fix the issue, ... Read more

Incident date: Sep 27, 2023

My Car will stop suddenly, and unpredictably at various times. The car will stop and sometimes shake as it acts like its stalling out and an emergency light flashes up briefly. This has almost caused us to be in multiple wrecks. I am scared to drive this car and scared to have my children in the car. This is so unpredictable; it cannot be diagnosed at just any time. I'm not sure what to do but am ... Read more

Incident date: Sep 27, 2023

My Car will stop suddenly, and unpredictably at various times. The car will stop and sometimes shake as it acts like its stalling out and an emergency light flashes up briefly. This has almost caused us to be in multiple wrecks. I am scared to drive this car and scared to have my children in the car. This is so unpredictable; it cannot be diagnosed at just any time. I'm not sure what to do but am ... Read more

Incident date: May 17, 2023

At 700 miles I started the vehicle and tried to drive when vehicle lost power and had no acceleration. I shut off the car and restarted and it was fine. It has happened several times since then including while driving. The dash shows engine malfunction reduced power service now. When it occurs the vehicles power is reduced to an idle. It’s been to the dealer and hasn’t been able to be duplicat... Read more

Incident date: Aug 1, 2016

The contact owns a 2015 Nissan Altima. The contact stated that while driving at undisclosed speeds at night, the headlights were extremely dim. The vehicle was taken to the dealer, where it was diagnosed that the headlights needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

Incident date: Sep 25, 2023

AT RUNNING TIME THE CAR STOP LIKE IF TRANSMISSION DISCONECTED

Incident date: Sep 22, 2023

I have a Sun roof with panoramic roof. Driving on highway, with no warning sunroof exploded and shattered. No debris came through the roof just sunroof exploded and glass cut my foot and my husbands hand who was driving. Glass in hair and clothes. No issues before incident. Purchased special edition vehicle brand new in 2020. Next edition released 2023 and 2024 and it is not equipped or offered wi... Read more

Incident date: Sep 6, 2023

A transmission issue with my vehicle first occurred on the highway. I purchased the vehicle in 2021 from Carvana who stated all open recalls had been taken care of. When I took the car into the dealership for the transmission issue, Nissan said the recall expired a couple months ago and would not honor the expired class action lawsuit. I'm trying to see what my options are for getting this repair ... Read more

Incident date: Sep 27, 2023

I was driving on the interstate at right around 50-60mph, the day was sunny. I was in the middle lane on I275 and there was normal flow of traffic. I saw no debris. Then all of the sudden it sounded like an explosion and my car jolted. I knew something was very wrong and kept control of car. When the tire service man came he noted it the sidewall had blown out. The tread was good and no other area... Read more

Incident date: Jul 5, 2023

2011 Nissan Murano, While pulling into a parking area the left rear (drivers side) wheel collapsed. Fortunately this happened at a very low speed, (under 10 MPH). Upon inspection it was discovered that the lower control strut had rotted out and separated from the frame causing the wheel to collapse. If this had occurred on a main road at speed it could have caused a very serious accident due to lo... Read more

Incident date: Jul 5, 2023

2011 Nissan Murano, While pulling into a parking area the left rear (drivers side) wheel collapsed. Fortunately this happened at a very low speed, (under 10 MPH). Upon inspection it was discovered that the lower control strut had rotted out and separated from the frame causing the wheel to collapse. If this had occurred on a main road at speed it could have caused a very serious accident due to lo... Read more

Incident date: Jul 5, 2023

2011 Nissan Murano, While pulling into a parking area the left rear (drivers side) wheel collapsed. Fortunately this happened at a very low speed, (under 10 MPH). Upon inspection it was discovered that the lower control strut had rotted out and separated from the frame causing the wheel to collapse. If this had occurred on a main road at speed it could have caused a very serious accident due to lo... Read more

Incident date: Jul 23, 2023

Unknown

Incident date: Jul 23, 2023

Unknown

Incident date: Jul 23, 2023

Unknown

Incident date: Sep 25, 2023

The contact owns a 2006 Nissan Altima. The contact stated that while driving at an undisclosed speed, the vehicle decelerated while the accelerator pedal was depressed at approximately 30 MPH. The check engine warning light illuminated. The contact stated that the vehicle was taken to an independent mechanic where the crankshaft position sensor and the camshaft were replaced; however, the failure ... Read more

Incident date: Sep 25, 2023

I was driving on the highway when the car in front of me applied their breaks - I took my foot off of the accelerator but the car did not slow down. I applied the breaks but they did not work - in fact, the car seemed to accelerate. I heard the collision alarm sound but the automatic emergency braking system did not engage or stop the car, so I crashed into the car in front of me. Air bag deployed... Read more

Crash

Incident date: Sep 25, 2023

I was driving on the highway when the car in front of me applied their breaks - I took my foot off of the accelerator but the car did not slow down. I applied the breaks but they did not work - in fact, the car seemed to accelerate. I heard the collision alarm sound but the automatic emergency braking system did not engage or stop the car, so I crashed into the car in front of me. Air bag deployed... Read more

Crash

Incident date: Sep 26, 2023

Intermittent problems with the automatic transmission requiring stopping the vehicle, oft times in traffic, to restart the engine. All too often multiple restarts are required before the transmission works properly. It's a daily problem that occurs at the initial start and after coming to a traffic light. Nissan auto shops have not been able rectify the problem.

Incident date: Sep 26, 2023

Whistling sound when using bluetooth hands free system. Exact same issue as recalled models previous 2016-2018 existing on 2019 model. While using the Bluetooth® Hands-Free Phone System: The call recipient (the person receiving the phone call) hears a whistle noise through their phone’s speaker during the call. The whistle noise is not heard by the call sender (Nissan customer) during the cal... Read more

Incident date: Sep 1, 2023

Airbags have malfunctioned. I was told the whole passenger seat needed to be replaced which costs more than the car is worth. No safety recall for this year. I know I’m not the only one with this issue.

Incident date: Sep 12, 2023

My car was shutting down while driving and over heating happened several times but the last time it over heated it was smoking and my fluids were boiling and I had to get a new coolant fan module and I’ve contacted Nissan and they said they will not cover my expense.I have had nothing but problems since I purchased the car

Incident date: Sep 26, 2023

The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made awa... Read more

Incident date: Feb 14, 2023

The contact owns a 2016 Nissan Altima. The contact stated that while driving at 55 mph, the hood latch assembly failed to secure causing damage to the windshield. As a result, he lost visibility and crashed into a guardrail. There were no warning lights illuminated. A police report was not filed. There were no reported injuries. The air bags did not deploy. The contact closed the hood and secured ... Read more

Crash

Incident date: Sep 24, 2023

Supplemental air bag warning light started blinking on 9/24/2023. It blinks regardless of whether the front passenger seat is occupied. The OCS sensor for the passenger seat failed. This should have been covered by a recall. The dealer wants over $3,000.00 to replace the seat cushion. I declined the repair. Dealer assured me that driver air bag isn't affected, so I'll operate the car without ... Read more

Incident date: Sep 24, 2023

Supplemental air bag warning light started blinking on 9/24/2023. It blinks regardless of whether the front passenger seat is occupied. The OCS sensor for the passenger seat failed. This should have been covered by a recall. The dealer wants over $3,000.00 to replace the seat cushion. I declined the repair. Dealer assured me that driver air bag isn't affected, so I'll operate the car without ... Read more

Incident date: Jun 7, 2023

Back up system sensors alarms when nothing is behind vehicle and sometimes does not alarm when there is something behind me. I bought the car 5/31/2023 the problem started right away, I took my car to the dealership for repair on 6/7/2023 for the first time. They were unable to reproduce the issue, I have had my car at the dealership 6 times since, they have seen and videoed my car giving false wa... Read more

Incident date: Sep 11, 2023

On September 11th, my wife was involved in a car accident while driving her 2011 Nissan Versa. The collision resulted in the vehicle rolling over and ending up upside down. Shockingly, none of the airbags deployed during this serious incident. A family member recommended that I report this to Nissan, which I promptly did. However, their response, received last Friday, was rather concerning. Accord... Read more

Crash

Incident date: Sep 18, 2023

The contact owned a 2020 Nissan Altima. The contact stated that her husband had driven the vehicle and had parked the vehicle in the driveway. The contact stated that 25 minutes later, the vehicle alarm sounded persistently. The contact stated that the husband opened the front door and saw that the driver's side of the cabin was in flames. The contact's husband used a water hose to extinguish the ... Read more

Fire

Incident date: Sep 9, 2023

The "Engine Malfunction Power Reduced" light came on while I was driving on a highway during a traffic slow down in Houston, TX on September 9, 2023. After the light came on, I stepped on the accelerator and the vehicle was moving very slowly. I quickly turned on the emergency lights to alert other drivers on the highway and pulled slowly towards the right shoulder. I drove on the right shoulde... Read more

Incident date: Sep 20, 2023

I uploaded the same letter I sent to the Nissan Manufacturer. Please view letter on Uploade files. Thank you

Incident date: Sep 20, 2023

I uploaded the same letter I sent to the Nissan Manufacturer. Please view letter on Uploade files. Thank you

Incident date: Apr 30, 2023

The contact's fiancée owns a 2022 Nissan Sentra. The contact stated while driving at various speeds and turning the steering wheel, the front end of the vehicle made an abnormal clicking sound. The contact stated that the failure had been recurring increasingly, and the front end of the vehicle was making an abnormally loud knocking sound while turning the steering wheel. The contact became aware... Read more