Consumer Safety Complaints

Incident date: Sep 20, 2024

Nissan has reported than some cars could abruptly catch fire while DC fast charging due to excessive lithium deposits within the battery cells. In certain circumstances, those excess deposits could create additional electrical resistance while fast charging, overheating the battery pack and causing a fire. The NHTSA's reference number is 24V-700. This problem was first discovered in 2024 and offi... Read more

Incident date: Sep 20, 2024

Nissan has reported than some cars could abruptly catch fire while DC fast charging due to excessive lithium deposits within the battery cells. In certain circumstances, those excess deposits could create additional electrical resistance while fast charging, overheating the battery pack and causing a fire. The NHTSA's reference number is 24V-700. This problem was first discovered in 2024 and offi... Read more

Incident date: Sep 20, 2024

Nissan has reported than some cars could abruptly catch fire while DC fast charging due to excessive lithium deposits within the battery cells. In certain circumstances, those excess deposits could create additional electrical resistance while fast charging, overheating the battery pack and causing a fire. The NHTSA's reference number is 24V-700. This problem was first discovered in 2024 and offi... Read more

Incident date: Aug 1, 2025

1. The digital dashboard completely failed 3 times. Bluetooth was connected temporarily and now people cannot hear me through the system. 2. When my dashboard was disabled, I couldn't drive and was afraid for my life and afraid for my passenger's lives. 3. I have spoken with, the service manager, the general manger, the service supervisor, several service personal, Nissan Consumer Complaint case# ... Read more

Incident date: Jul 9, 2025

I was t-boned in my driver side from a driver ran a red light and my air bags did not deploy, with that my head hit the driver side window

Crash

Incident date: Jan 1, 2026

The windshield is covered in hundreds of microscopic, pen-sized indentations that refract light like diamonds when hit by the sun or a flashlight. This creates a dangerous "white-out" effect, blinding the driver and making the vehicle unsafe to operate during the day.This is not a single impact from a road projectile; it is a systemic failure of the glass surface to withstand basic atmospheric con... Read more

Incident date: Nov 17, 2025

My car keeps having sensors go out. Such as the tire pressure sensor and fuel compression sensor I think is what they called it anyways. They start to go up a hill. And my car loses all speed and slows way down my traction control. Don't turn on when it's supposed to. And needs to my cruise control, quit working when this went out. And my engines started sounding louder, which is weird because it'... Read more

Incident date: Nov 17, 2025

My car keeps having sensors go out. Such as the tire pressure sensor and fuel compression sensor I think is what they called it anyways. They start to go up a hill. And my car loses all speed and slows way down my traction control. Don't turn on when it's supposed to. And needs to my cruise control, quit working when this went out. And my engines started sounding louder, which is weird because it'... Read more

Incident date: Nov 17, 2025

My car keeps having sensors go out. Such as the tire pressure sensor and fuel compression sensor I think is what they called it anyways. They start to go up a hill. And my car loses all speed and slows way down my traction control. Don't turn on when it's supposed to. And needs to my cruise control, quit working when this went out. And my engines started sounding louder, which is weird because it'... Read more

Incident date: Jan 23, 2026

On Friday, January 23, 2026, at approximately 6:41AM, I was going to Starbucks located at 5378 W. Rosecrans Ave Hawthorne, CA 90250. My partner and I were talking, I was just about to exit to get my coffee then we heard a loud “pop” like a gun shot, and then the sound of shattering glass. We jumped, frighted, startled by the sound, immediately looking over at the back seat of my car window. We... Read more

Incident date: Jan 23, 2026

On Friday, January 23, 2026, at approximately 6:41AM, I was going to Starbucks located at 5378 W. Rosecrans Ave Hawthorne, CA 90250. My partner and I were talking, I was just about to exit to get my coffee then we heard a loud “pop” like a gun shot, and then the sound of shattering glass. We jumped, frighted, startled by the sound, immediately looking over at the back seat of my car window. We... Read more

Incident date: Dec 1, 2025

The fuel pump and fuel level system appear to be malfunctioning. After refueling, the fuel gauge on the dashboard fluctuates continuously and does not provide a stable or accurate reading. This fluctuation continues for several minutes after pumping gas. The vehicle also struggles to start, requiring multiple attempts before turning on. On multiple occasions, the engine has shut off unexpectedly w... Read more

Incident date: Jan 22, 2026

Door lock actuators on driver side doors failed after less than 4 years. Both were “burnt” out according to Nissan tech. Unable to lock, unlock doors. Safety concerns.

Incident date: Jan 24, 2026

Rear windshield exploded without anything to promote this. There was not any rocks or pebbles that hit it, the glass just shattered.

Incident date: Jan 24, 2026

Rear windshield exploded without anything to promote this. There was not any rocks or pebbles that hit it, the glass just shattered.

Incident date: Jan 27, 2026

My car had been parked while I was at work. I was the only person there. I got in the driver's side seat and put my purse in the passenger seat. I heard a lost pop and the back glass exploded in the hatch.

Incident date: Jan 29, 2026

Rear windshield cracked

Incident date: Jan 29, 2026

I have taken my vehicle in 2 or 3 separate times since June 2025 to get this recall done, and Gwinnett Place Nissan keeps making excuses as to why they cannot do the recall for me. Now my vehicle is on the side of the road broken down because they failed to complete my recall multiple times

Incident date: Jan 29, 2026

I have taken my vehicle in 2 or 3 separate times since June 2025 to get this recall done, and Gwinnett Place Nissan keeps making excuses as to why they cannot do the recall for me. Now my vehicle is on the side of the road broken down because they failed to complete my recall multiple times

Incident date: Jan 29, 2026

New leased 2025 Nissan Murano vehicle 7,386 miles with recent software upgrade by Nissan dealer, Keyport, New Jersey. As I accelerated from a complete stop, the vehicle experienced an unintended increased excessive speed acceleration and when I applied the brakes to slow the vehicle, the acceleration wouldn't stop knocking me back into my headrest hurting my neck and right ankle. I had to shut off... Read more

1 injured

Incident date: Jan 29, 2026

New leased 2025 Nissan Murano vehicle 7,386 miles with recent software upgrade by Nissan dealer, Keyport, New Jersey. As I accelerated from a complete stop, the vehicle experienced an unintended increased excessive speed acceleration and when I applied the brakes to slow the vehicle, the acceleration wouldn't stop knocking me back into my headrest hurting my neck and right ankle. I had to shut off... Read more

1 injured

Incident date: Jan 24, 2026

Message popped up while driving saying “engine malfunction power reduced service now”. Pairs with the check engine light coming on

Incident date: Jul 29, 2025

The contact owns a 2023 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 25V437000 (ENGINE AND ENGINE COOLING). The local dealer was contacted, and the contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware ... Read more

Incident date: Jan 29, 2026

The back window randomly shattered while parked in a parking lot.

Incident date: Jan 15, 2026

AEB system is initiating emergency braking at random times. Both on surface street, and the freeway on ramp. With and without weather, and without any obstacles or cars in the way. The vehicle comes it a complete stop when this happens and puts the driver in significant danger. At this point the dealer observed warning code on the dashboard, but it did not engage. Message relating to that the AE... Read more

Incident date: Jan 15, 2026

AEB system is initiating emergency braking at random times. Both on surface street, and the freeway on ramp. With and without weather, and without any obstacles or cars in the way. The vehicle comes it a complete stop when this happens and puts the driver in significant danger. At this point the dealer observed warning code on the dashboard, but it did not engage. Message relating to that the AE... Read more

Incident date: Jan 29, 2026

i got in the car this morning and when i turned the car in it just shattered for no reason at all

Incident date: Jan 10, 2026

I am submitting a vehicle defect complaint pursuant to 49 U.S.C. Chapter 301 regarding a potential safety related defect involving engine, electrical, and powertrain systems. The vehicle experienced early engine and electrical malfunction at relatively low mileage, requiring replacement of the engine wiring harness and removal and reinstallation of the engine and transaxle assembly. These are majo... Read more

Incident date: Jan 10, 2026

I am submitting a vehicle defect complaint pursuant to 49 U.S.C. Chapter 301 regarding a potential safety related defect involving engine, electrical, and powertrain systems. The vehicle experienced early engine and electrical malfunction at relatively low mileage, requiring replacement of the engine wiring harness and removal and reinstallation of the engine and transaxle assembly. These are majo... Read more

Incident date: Jan 10, 2026

I am submitting a vehicle defect complaint pursuant to 49 U.S.C. Chapter 301 regarding a potential safety related defect involving engine, electrical, and powertrain systems. The vehicle experienced early engine and electrical malfunction at relatively low mileage, requiring replacement of the engine wiring harness and removal and reinstallation of the engine and transaxle assembly. These are majo... Read more

Incident date: Jan 29, 2026

The contact's friend owns a 2024 Nissan Rogue. The contact stated that when the vehicle was being started, it was observed that the glass on the liftgate had shattered. The contact stated that the vehicle was parked in an apartment complex parking lot and was not near any trees or other vehicles. The contact called a local dealer and was advised to bring the vehicle to the dealer to be inspected; ... Read more

Incident date: Dec 19, 2025

Vehicle Safety Defect Report I am submitting this vehicle safety defect report regarding a serious and dangerous failure in a 2021 Nissan Rogue. The vehicle experienced complete electronic shutdowns while driving on the highway. During the most severe incidents, on December 19, 2025 and again on January 14, 2026, the vehicle activated the automatic emergency braking system without external cause, ... Read more

Incident date: Dec 19, 2025

Vehicle Safety Defect Report I am submitting this vehicle safety defect report regarding a serious and dangerous failure in a 2021 Nissan Rogue. The vehicle experienced complete electronic shutdowns while driving on the highway. During the most severe incidents, on December 19, 2025 and again on January 14, 2026, the vehicle activated the automatic emergency braking system without external cause, ... Read more

Incident date: Dec 19, 2025

Vehicle Safety Defect Report I am submitting this vehicle safety defect report regarding a serious and dangerous failure in a 2021 Nissan Rogue. The vehicle experienced complete electronic shutdowns while driving on the highway. During the most severe incidents, on December 19, 2025 and again on January 14, 2026, the vehicle activated the automatic emergency braking system without external cause, ... Read more

Incident date: May 19, 2025

Odometer Fraud. The contact purchased a 2016 Nissan Sentra. The contact discovered a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was approximately 93,000. It was later discovered that the title mileage was 119,200. The contact called the dealer and requested the odometer be updated. The contact took the vehicle to the dealer. ... Read more

Incident date: Jan 27, 2026

My vehicle had been parked in my driveway for approximately one hour. When I entered the car and closed the door, I immediately heard a shattering sound. The vehicle was not running at the time, and there was no impact or external force involved. The rear window shattered suddenly and without warning. I am thankful this did not occur while I was driving, as it presents a serious safety concern tha... Read more

Incident date: Jan 28, 2026

The contact owns a 2024 Nissan Kicks. The contact stated that while driving at 7 MPH, the rear windshield glass shattered. Neither the dealer nor an independent mechanic was contacted. Additionally, after shifted to drive from reverse the back over prevention camera screen failed to immediately turn off. The vehicle was not taken to the dealer or independent mechanic to be diagnosed or repaired. T... Read more

Incident date: Jan 28, 2026

The contact owns a 2024 Nissan Kicks. The contact stated that while driving at 7 MPH, the rear windshield glass shattered. Neither the dealer nor an independent mechanic was contacted. Additionally, after shifted to drive from reverse the back over prevention camera screen failed to immediately turn off. The vehicle was not taken to the dealer or independent mechanic to be diagnosed or repaired. T... Read more

Incident date: Jan 27, 2026

My back windshield shattered by itself.

Incident date: Jan 26, 2026

While driving my 2025 Nissan Armada Platinum Reserve during morning rush hour traffic and moving with the speed of traffic, the accelerator (gas) pedal assembly physically broke off, causing an immediate loss of throttle control. The failure occurred in active traffic at a busy intersection located at the top of a hill, leaving the vehicle stranded partially in a turn lane and straight-through la... Read more

Incident date: Jan 26, 2026

While driving my 2025 Nissan Armada Platinum Reserve during morning rush hour traffic and moving with the speed of traffic, the accelerator (gas) pedal assembly physically broke off, causing an immediate loss of throttle control. The failure occurred in active traffic at a busy intersection located at the top of a hill, leaving the vehicle stranded partially in a turn lane and straight-through la... Read more

Incident date: Jan 26, 2026

While driving my 2025 Nissan Armada Platinum Reserve during morning rush hour traffic and moving with the speed of traffic, the accelerator (gas) pedal assembly physically broke off, causing an immediate loss of throttle control. The failure occurred in active traffic at a busy intersection located at the top of a hill, leaving the vehicle stranded partially in a turn lane and straight-through la... Read more

Incident date: Jan 25, 2026

My 2020 Nissan Murano SV driver side headlight failed. This headlight is suppose to be a “sealed for life” unit. This failure created an immediate driving hazard. There was heavy moisture intrusion on with the driver side, the headlight stopped working, creating a visibility hazard. The moisture intrusion / headlight outage triggered a “Headlight System Error “ on the dash. My 2020 Nissan... Read more

Incident date: Jan 23, 2026

Rear window EXPLODED sending glass 10' out and then 4 to 5 feet inside the vehicle. Defroster had been turned off about 15 minutes prior. Was starting to backout of parking spot when an explosion of glass flew in/out of vehicle then hissing sounds, ending with sound of glass falling.

Incident date: Jan 28, 2026

Rear windshield shattered into pieces when the vehicle was started.

Incident date: Jan 28, 2026

Rear windshield shattered into pieces when the vehicle was started.

Incident date: Jan 28, 2026

Rear windshield shattered into pieces when the vehicle was started.

Incident date: Jan 28, 2026

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted, and an appointment was scheduled, however the contact received notifications from the dealer that the parts were not available. The contact stated that the manufacturer had initiate... Read more

Incident date: Sep 19, 2024

Recall first announced September 19th, 2024; Nissan has been preparing a 'software' fix for a hardware problem for the last year and almost a half, with no end in sight. I am requesting NHTSA to step in and require immediate action from the manufacturer so that owners can use the full features of their purchased vehicle. NHTSA ID: 24V-700 NISSAN ID: R24B2

Incident date: Jul 1, 2025

Vvt valve has failed twice now despite timely oil changes. This is a safety risk because vehicle will stall at low speeds like when starting at an intersection from a stopped position