Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 97,402 complaints for NISSAN
Incident date: Jul 2, 2026
The vehicle has a documented, active transmission failure code P0720 relating to Recall 26S28 (NHTSA Campaign 26V237). Per pages 3 and 4 of Ford's official Part 573 Safety Recall Report, dealers are explicitly required to bypass the software wait and replace the physical lead frame hardware if a vehicle exhibits this code prior to the software's release. The local franchise dealership (McCombs For... Read more
NISSAN
PATHFINDER
(2023) - ELECTRICAL SYSTEM
Jul 3, 2026
Incident date: Jul 1, 2026
Vehicle Information: 2026 Honda CR-V Sport HybridComponent: Power Train / Hydraulic Brakes / Electronic Stability ControlDescription of Incident:On [Date], my 2026 Honda CR-V Sport Hybrid was parked facing uphill on a steep incline. I started the vehicle, depressed the brake pedal, released the electronic parking brake, and shifted into Drive. Upon transitioning to the accelerator, the vehicle fai... Read more
Crash
NISSAN
PATHFINDER
(2023) - ENGINE
Jul 3, 2026
Incident date: Jul 1, 2026
my car caught on fire while driving, i was never notified of the recall
Fire
NISSAN
PATHFINDER
(2023) - UNKNOWN OR OTHER
Jul 3, 2026
Incident date: Jul 1, 2026
my car caught on fire while driving, i was never notified of the recall
Fire
Incident date: Sep 10, 2025
I purchased a Honda Passport Trailsport Elite on 6/29/26. I had a 3 hr drive ahead of me. After driving approximate 8-10 miles, the seats became extremely uncomfortable to the point that I had to turn around and go back to the dealership. There was excessive pressure on my tailbone/coccyx and caused so much discomfort that I could no longer sit in the seat. It was impossible to get the seat to ... Read more
Incident date: Sep 10, 2025
The sunglasses holder suddenly popped open while driving, causing my sunglasses to fall out and me to swerve. This could have caused an accident. The sunglasses holder continues to pop open by itself, especially in hot weather or when hitting bumps in the road. I have already had the sunglasses holder replaced under warranty and the new part has the same issue. This is clearly a poor design and ne... Read more
Incident date: Sep 10, 2025
right front wheel assembly is bad.
NISSAN
ROGUE SPORT
(2018) - AIR BAGS
Jul 3, 2026
Incident date: Jun 26, 2026
The air bag light suddenly illuminated when turning on my car. My car has around 60k miles. It was previously repaired a few times for a power steering faliure while driving making it hard to stear. I believe that this latest failure is due to a failure of the stearing wheel clock spring or another SRS module. failure.
NISSAN
PATHFINDER
(2022) - SERVICE BRAKES
Jul 2, 2026
Incident date: Jun 13, 2026
The traction control, abs, and emergency brake light came on. We checked and the code produced was C1391. There’s a humming noise every 10 or so seconds when idle. The humming noise is also present when braking. We did some research and this appears to be an issue with Toyota Prius. We called the dealership and were informed that this was not a known issue. Thank you.
Incident date: Jun 27, 2026
My Shift To Park senor come on often and wouldn't let me turn the vehicle off.
NISSAN
PATHFINDER
(2026) - ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Jul 2, 2026
Incident date: Jun 23, 2026
Odometer Fraud. The contact purchased a 2014 Subaru Outback. It was discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 132,000. A Carfax report was not purchased. The contact stated that the mileage on the title from the DMV was 205,690.
Incident date: Jul 2, 2026
The contact owns a 2021 Dodge Durango. The contact stated that while driving approximately 40-45 MPH downhill, the driver swerved to the left to avoid crashing into the vehicle ahead, and the vehicle struck a fire hydrant and then crashed into a pole, where the vehicle came to a stop. The fire hydrant detached, causing water to spread. The vehicle sustained severe front-end damage; however, the ai... Read more
Crash
2 injured
Incident date: Jul 2, 2026
Rear window suddenly shattered
Incident date: Jul 2, 2026
The vehicle intermittently fails to accelerate normally from a stop, especially in hot weather and when the A/C is running. When pressing the accelerator, the vehicle can hesitate for an extended period before moving. In a recent incident recorded on video (reference attachment), I pressed the accelerator and the vehicle failed to respond normally for more than 10 seconds, requiring me to pull ove... Read more
Incident date: Apr 15, 2026
The contact owns a 2020 Forest River Dynamax Isata 3 built on a 2018 Mercedes-Benz Sprinter 3500 chassis. The contact stated that the TPMS was malfunctioning and failed to provide accurate readings for all tires, with the alarm sounding. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The contact became aware of Forest River Technical Service Bulletin: 55... Read more
Incident date: Oct 8, 2025
A vehicle diagnostic scan dated 04/15/2026 at approximately 88,502 miles showed a stored transmission electronics fault: P084100, described as “Transmission fluid pressure sensor/switch A range/performance,” with status listed as passive/sporadic. This indicates a transmission / powertrain control concern involving the transmission fluid pressure sensor, transmission electronics, wiring, contr... Read more
NISSAN
PATHFINDER
(2020) - ELECTRICAL SYSTEM
Jul 1, 2026
Incident date: Sep 3, 2020
The vehicle is subject to a Passenger Occupant Detection System / PODS safety recall involving the front passenger seat occupant-detection system and passenger airbag status. The concern is that the system may incorrectly detect whether a passenger is seated and may switch off or affect the front passenger airbag when the seat is occupied. This is being reported because the recall remedy was not ... Read more
NISSAN
PATHFINDER
(2020) - SEATS
Jul 1, 2026
Incident date: Sep 3, 2020
The vehicle is subject to a Passenger Occupant Detection System / PODS safety recall involving the front passenger seat occupant-detection system and passenger airbag status. The concern is that the system may incorrectly detect whether a passenger is seated and may switch off or affect the front passenger airbag when the seat is occupied. This is being reported because the recall remedy was not ... Read more
NISSAN
PATHFINDER
(2020) - AIR BAGS
Jul 1, 2026
Incident date: Sep 3, 2020
The vehicle is subject to a Passenger Occupant Detection System / PODS safety recall involving the front passenger seat occupant-detection system and passenger airbag status. The concern is that the system may incorrectly detect whether a passenger is seated and may switch off or affect the front passenger airbag when the seat is occupied. This is being reported because the recall remedy was not ... Read more
Incident date: Jul 1, 2026
Battery went completely dead during long distance drive, check engine light came on for fuel pump, back right tire went flat only 4k miles on the vehicle
Incident date: Jun 29, 2026
While driving down the highway at 70 miles an hour, the transmission popped out of gear the engine revved, and when the transmission went back into gear, it engaged into second gear and locked up the rear tires on the highway. I believe this is due to the CDF drum bushing, causing Line pressure problems. But this has almost caused me in my family to get into an accident.
Incident date: Jun 24, 2026
Transmission issues, jerking, stuttering, jumping, rmp jumping, horse power acting up, pulsating
Incident date: Jun 24, 2026
Transmission issues, jerking, stuttering, jumping, rmp jumping, horse power acting up, pulsating
Incident date: Jun 29, 2026
On 07/01/2026, at approximately 8:00 AM, during steady acceleration, flashing of MIL with loss of power presented northbound after merging from 235 west bound to I-135 north bound near Park City, KS. Particularly dangerous resulting in near rear end collision. Upon taking nearest exit ramp, attached BlueDriver .OBD II reader, and fault code P0303 - Cylinder 3 Misfire and U0401-68 PGM-Fi/ECM/PCM sy... Read more
Incident date: Jun 26, 2026
Steering wheel vibration occurs at highway speeds between 70 and 75 mph on a 2026 Model Y with under 1,000 miles at time of complaint. The vibration was reported to the dealer, who performed a tire balance and alignment check and confirmed both were within specification. The vehicle was tested by the dealer during a service ride-along and no vibration was detected by the technician. However, vibra... Read more
NISSAN
PATHFINDER
(2024) - ENGINE AND ENGINE COOLING
Jul 1, 2026
Incident date: Jun 30, 2026
The contact owns a 2024 Nissan Pathfinder. While the vehicle was parked, the contact became aware that coolant was on the garage floor. The vehicle was taken to a dealer where it was diagnosed with a coolant line leak with coolant going back to the third-row seat, and the leak was near the passenger’s side rear tire. The contact was informed that the coolant lines needed to be replaced. The vehi... Read more
Incident date: Apr 20, 2026
The vehicle stutters on acceleration. This causes issues when at intersections or when merging into traffic. I have since replaced the torque converter that has resolved the problem.
Incident date: Jun 16, 2026
The vehicle is subject to Alfa Romeo Safety Recall 93C (NHTSA Campaign 25V586) for a defective Fuel Delivery Module. The safety defect is an active, un-remedied hazard. The vehicle is currently located at [Name of Alfa Romeo Dealership] for an official diagnosis and is available for inspection. The vehicle has an active safety recall for sudden, catastrophic engine stalling at highway speeds due t... Read more
Incident date: Jun 29, 2026
Transmission shudders and hesitates during low-speed operation, typically around 10-15 mph. Condition occurs repeatedly during normal driving and feels like slipping or delayed engagement. Transmission fluid was replaced, but the problem persists. No warning lights or messages have appeared. The issue may reduce driver confidence and affect acceleration when entering traffic or crossing intersecti... Read more
Incident date: May 31, 2026
*AFTER A OIL CHANGE ONLY RUNS 2,000 MILES A MONTH AND CHECK ENGINE LIGHT ON FOR LOW OIL. WHEN CAR TURNS IN MORNING TURNS ON FINE AFTER I WORK FOR 8HRS TURN BACK ON AND WHITE SMOKE COMES FROM THE EXHAUST. WINDOW SOMETIMES WONT WORK. *CAR HAS BEEN TAKEN TO DEALERSHIP BUT THEY DID NOT FIND ANYTHING.WE FIRST THOUGHT OIL WAS NOT BEEN DONE AND TOOK IT AGAIN AND THEY DID OIL CHANGE AGAIN SAME PROBLEM KE... Read more
NISSAN
ROGUE SPORT
(2020) - VEHICLE SPEED CONTROL
Jun 30, 2026
Incident date: Jun 30, 2026
On June 30, 2026, at approximately 8:45 AM, I was driving my 2025 Hyundai Tucson Hybrid on the freeway with cruise control set at 74 mph. While driving, the vehicle displayed a message that cruise control had been disabled. As the vehicle began slowing down, I pressed the accelerator pedal, but the gas pedal did not respond. I had to carefully move over to the right as the vehicle continued slow... Read more
NISSAN
ROGUE SPORT
(2020) - UNKNOWN OR OTHER
Jun 30, 2026
Incident date: Jun 30, 2026
We are driving on the highway and the engine just stop working but all lights are still working. I am trying to put gas but it seemed that the engine completely shuts off dangerously without warning. This put my family at risk because there were a lot of big trucks beside us. Theta II 2.0L Turbo engine just stalled I believe this has been around . Can you please help us.
Incident date: Jun 25, 2026
I purchased my 2026 Ford F-350 Platinum from Sandy Sansing Ford Lincoln on June 11, 2026. I was not informed that the vehicle has two unrepaired/unresolved Recall's. Both of the recalls were issued in March, 2026. The Dealership had this vehicle on their lot from September, 2025 to the date that I purchased it. The first recall is 26E01 "Powertrain Control Module PCM Software" and the second recal... Read more
Incident date: Jun 22, 2026
On [XXX] brake system failure, service ESC, Forward Collision system unavailable and check engine lights came on the dashboard and the vehicle had no brakes. Taken to dealership and Conley GMC advised the Main Module was burnt out. $1200.00. Car was “fixed” and sent out. The next morning all the check engine light along with all other failure lights came on after module was replaced. Taken bac... Read more
Incident date: Jun 25, 2026
I received a safety recall notification in the mail regarding my 2025 Genesis GV80 reference High Pressure Fuel Crossover Pipe which at this time NO REMEDY is AVAILABLE. This matter has to be resolved ASAP due to a safety hazard to me and my family.
Incident date: Apr 2, 2026
I am filing this complaint regarding my 2021 Kia Soul due to repeated engine and powertrain failures and concerns about the quality and safety of the repairs. While my vehicle was under Kia's 100,000-mile powertrain warranty, I repeatedly brought it to the dealership for excessive oil consumption and transmission problems. Despite multiple visits, the dealership performed minor repairs or claimed... Read more
Incident date: Jun 26, 2026
Traveling down I64 Eastbound towing a 24' enclosed trailer loaded with 2 RZRs in my 2022 Ram 1500 Limited, a check engine light came on. I decided I'd get off at the next exit to have it looked at as we're one hour into a 3.5 hr drive. Within one or two mins of the check engine light dinging, another dash light came on in the form of a red battery with a lightning bolt. I had no idea what that ... Read more
Fire
Incident date: Jun 26, 2026
On June 16, 2026, a 2021 Infiniti QX50 experienced a safety-related malfunction while being driven at approximately 15–20 mph. The vehicle suddenly jerked, lost power response, displayed multiple warning lights, showed a “System Fault – See Owner’s Manual” message, and became unresponsive/difficult to control. The engine remained on, but the vehicle did not respond properly. The vehicle ... Read more
Crash
3 injured
Incident date: Jun 28, 2026
I was driving at highway speeds when a "Transmission Malfunction" warning appeared, and the vehicle lost the ability to accelerate. Once I was able to pull over and put the vehicle in Park, it completely lost the ability to engage Drive or Reverse, leaving me stranded. Important to note pulling over was difficult as I was on a highway driving ar 70mph speed and trying to locate safe space to sto... Read more
Incident date: Jun 28, 2026
I have a 2022 Tiguan 2.0L gas engine with a 10yr 120k mile Volkswagen warranty and all previous maintenance and services performed by the Volkswagen dealer. Just over 40k miles and a check engine light comes on so I go to the dealer. The oil separator, an emissions device, failed and needs to be replaced with the oil pan and timing chain cover. This separator is not noted anywhere on the manufa... Read more
Incident date: Jun 28, 2026
All the door locks and actuators/latches are failing. Hyundai claims there is no recall for it, and the price for one door repair is $1384... This is a safety issue since the passenger in the rear seat could not get out in an emergency!
Incident date: Jun 27, 2026
The contact owns a 2024 Ford F-150. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle before the vehicle became difficult to maneuver, and the front passenger’s side of the vehicle crashed into a curb. No warning lights were illuminated. The air bags failed to deploy. A Police report was filed. No injuries were sustained. Medical a... Read more
Crash
NISSAN
PATHFINDER
(2014) - ENGINE
Jun 29, 2026
Incident date: Oct 27, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? - The Engine seized up. How was your safety or the safety of others put at risk? Engine shut off on its own will. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes GM has confirmed the engine needs to be replaced under the 6.2L engine claim. Has the veh... Read more
Incident date: Jun 29, 2026
On the night of [XXX], the vehicle was plugged in to AC charge at my home charging at 7.5kw (32 amps/240 volts). The next morning, the dedicated breaker to the EVSE was tripped, and the EVSE was damaged and unusable upon resetting the breaker. The car had charged approximately 20% before cutting off. A new EVSE was ordered and arrived by that night, however the car would not accept a charge, and d... Read more
NISSAN
PATHFINDER
(2014) - UNKNOWN OR OTHER
Jun 29, 2026
Incident date: Jun 29, 2026
own a 2015 Ford Focus that has experienced repeated transmission-related problems over several years. The symptoms have included harsh shifting, hesitation, failure to shift properly, and at one point the vehicle would not shift into reverse. These transmission issues have caused ongoing concerns about the vehicle's safety and reliability. I have brought the vehicle to Ford dealerships on multiple... Read more
Incident date: Jun 26, 2026
The contact owns a 2024 Infiniti QX60. The contact stated that the vehicle intermittently jolted while stopping, and the infotainment screen and instrument panel intermittently turned off and restarted independently. Additionally, the blind spot detection system and the Lane Keep Assist were intermittently inoperable, and the power window master door lock button was inoperable. The transmission sl... Read more
Incident date: Jun 24, 2026
The contact owns a 2025 Hyundai Elantra. The contact stated that while stopped at a red light with the precise pressure on the brake pedal, the RPM became elevated, the brake pedal was released, and as a result, the vehicle increased in speed and crashed into the rear of another vehicle. The contact's entire front side impacted the rear of another vehicle. No property damage was reported. The cont... Read more
Crash
1 injured
Incident date: Jun 23, 2026
The panoramic sunroof has a substantial leak, even though the 2023 vehicle only has 33,000 miles on it. The drain lines are clear but water continues to significantly leak out of the rear passenger seatbelt housing onto the seatbelt. There is also significant water drainage through the rear interior lights onto the upper legs of rear passengers (children in car seats), causing a severe electrical ... Read more
Incident date: Jun 17, 2026
The CVT transmission failed at approximately 60,000 miles. The vehicle was fully maintained by Toyota dealerships. The failure of the transmission bearing will cause the car to lose power and could fail while driving, creating a risk of being stranded in traffic or being unable to accelerate to avoid a collision. Toyota Canada has extended the warranty for this same transmission issue up to 119,92... Read more